Fully Booked | Sketch Books Inc.
Fully Booked | Sketch Books Inc.

Customer Care Assistant Team Lead  

Fully Booked | Sketch Books Inc.

 
  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired a year ago

2022-12-29T16:00:00+00:00
Job closed.

Job Description

  • Assist in leading a team of highly qualified agents to hit key operational and performance metrics
  • Attend to escalated concerns on the online and e-commerce platforms
  • Assist the performance of the on-site team’s tasks
  • Provide assistance as needed to the other teams in the department

Minimum Qualifications

  • College Graduate, at least 6 months in a customer-facing role
  • Proficient in Microsoft Office Programs
  • Ability to prioritize and execute initiatives to maximize team impact
  • Able to resolve customer concerns quickly and efficiently

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Taguig, Metro Manila, Philippines
Industry
Retail Industry
Vacancy
1 opening
Website
http://www.fullybookedonline.com/

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About Fully Booked | Sketch Books Inc.

Established in 2003, Fully Booked opened its first bookstore branch in Rockwell and has grown to 36 branches nationwide. Known for its comprehensive selection of books under every interest, the Philippine bookstore’s signature ambiance has also become a haven for thought tinkerers and readers alike. Local store with world-class titles With over a hundred thousand titles across multiple genres, Fully Booked has captured the loyalty of book lovers of all ages. From Graphic Novels to books on Cookery, Architecture and Design, anyone who walks in a Fully Booked bookstore with an open mind and a thirst for a good read will ultimately find a story to fall in love with. More than books Fully Booked has expanded to offer one-of-a-kind merchandise to suit the lifestyle of its readers. We offer high-quality stationery, arts and crafts, novelty notebooks, vinyl records, and other collectibles as unique as its patrons. The Fully Booked Mission and Vision The mission of Fully Booked is simple: to create a haven for discovery and connection that inspires people to shape their own stories and become better versions of themselves. The vision of Fully Booked is simpler: to be the best bookstore possible in terms of selection, ambiance, and customer experience. Fully Booked is all about finding the next great read. Whether it’s a book of Fiction or Memoir, great stories are everywhere if people just take the time to look. Visit one of our bookstores in the Philippines.

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