SEO Subject Matter Expert | Remote | Hybrid  

The SEO SME will be responsible for the overall administration, monitoring, and development of all aspects of team capabilities. Apart from maintaining a high standard of output, this role must also be able to identify new and emerging platforms in which to grow and upskill.

This is a role that requires a passion for the craft, a perfervid drive for excellence and an impeccable eye for detail and quality. If you think you have what it takes, then show us what you’ve got!

Duties and Responsibilities

• Ensure all expertise levels are progressive, up to date and adequate to handle all tasks while maintaining high standards of quality and efficiency
• Manage, deliver effective upskill training, coaching and develop team members.
• Analyze, validate and recommend work estimates and benchmarks for Service Level Agreements
• Constantly work with data-driven units to review and update performance metrics, generate periodic reports and identify opportunities for operational efficiency and accuracy
• Address technical and role-specific escalations
• Audit work done by SEO Specialists
• Develop content from scratch, curate, and maintain the same content
• Create training outlines
• Draft and complete root cause analysis documents
• Facilitate classes, whether it be new hire or upskill, among others

Minimum Qualifications

• At least 2 years of experience in digital publishing and/or rich media advertising
• At least 3 years of experience in a management, supervisory or training capacity
• Expert-level proficiency in SEO Tools such as SEMRush, and AHrefs
• Knowledge in Screaming Frog, Google Search Console, Google Analytics, Google Tag Manager, Google Trends, SpyFu , Majestic SEO Tool, Link Grabber, AnswerthePublic, KeywordTool.io , Google Keyword Planner
• Must have worked in an SEO environment
• Amenable to work in US working hours - Night Shift
• Amenable to work during holidays and to render overtime when needed

Desired Skills & Attributes

• Excellent command of English, both in verbal and written forms
• Artistic, creative and imaginative
• Strong coaching acumen for skill- and behavior-related objectives; certification would be a plus
• Highly proficient in a Quality Assurance capacity
• Knowledge of the constructs and execution of training curricular
• Knowledge in ad operations would be a plus
• Has a passion for teaching and is comfortable teaching non-IT majors;
• BPO background would be preferred