Chargeguard Recovery Specialist  

Who We Are

Evo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients’ businesses to excel in today’s market.

By design, we combine your vision for your brand with our creative and technical capabilities to design the right user experience. We make sure that your customers or users discover your product not only appealing, but also useful.

Empowering your company with cutting-edge software solutions. Our skilled team adapts to tech trends, ensuring your excellence in innovation through development.

With BPO, we aim to enhance efficiency and service delivery with our versatile business support. We evolve to offer swift, improved customer service solutions.

Job Description:

This role focuses on managing and resolving Accrual disputes filed to Amazon through Vendor Central. The ideal candidate will be responsible for accurately filing disputes, monitoring ongoing disputes, and ensuring timely resolutions to recover revenue.

Job Responsibilities:

• Review Accrual disputes raised by Amazon through Vendor Central.
• File accurate and well-documented disputes through Amazon Vendor Central.
• Monitor the status of disputed cases and ensure timely follow-ups.
• Track and document resolutions, rejections, and approvals.
• Re-dispute disputes if necessary, using additional documentation or clarification.

Qualifications:

• Strong attention to detail and accuracy.
• Experience with Amazon Vendor Central (preferred).
• Proficiency in Microsoft Excel or Google Sheets for tracking.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple ongoing cases.