AffinityX is the leading white-label creative and marketing services partner for companies that serve SMBs. We help our clients drive new revenue by offering everything their customers need, from physical to digital, logos, print ads, websites, online ad campaigns, and much more. We deliver world-class design and turnarounds in as little as four hours, all at a price SMBs can afford. The world's best SMB-focused companies depend on our technology, processes, and insights to secure their success.

Affinity X

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you!

Your Role:

The Social Media Buyer reports to the team leader, and is responsible for building digital advertising proposals/media plans, and providing support to our clients and our production teams including setting up, administering of campaigns, handling new advertisers and new technologies, creating reports, as well as troubleshooting issues.

What you will you do:

Assist in campaign setup, management, and optimization across various platforms.

Collaborate with the creative team to develop compelling ad creatives.

Define audience targeting parameters and utilize audience insights.

Monitor campaign performance metrics and make data-driven optimizations.

Analyze campaign data and prepare regular performance reports.

Communicate with clients, provide updates, and gather feedback.

Stay updated on industry trends and platform capabilities.

What’s in it for you?

● Our company values and encourages the pursuit of excellence. You'll be part of a team that constantly pushes boundaries, embraces innovation, and strives for continuous improvement.

● Join a team where collaboration is key, and you'll work alongside colleagues who are supportive, honest, and respectful. This creates an atmosphere that fosters personal and professional growth.

● We believe in being a good company, acting with fairness, integrity, and trustworthiness in all that we do. You'll be part of an organization that upholds high ethical standards and operates with a strong sense of responsibility.[3]

Join our team, and enjoy these benefits:

Access to Ayala perks and benefits

Hybrid work set-up and provided with complete work tools

Internet Allowance

Healthcare Insurance (HMO) coverage on day 1

Access to mental health and wellness program

Life and Accident Insurance on day 1

Convertible leave credits

Social Media Buyer

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Are you confused about finding the right company?

Cyberbacker

offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications.

100% Work from home

Cyberbacker allows you to work from home, free from traffic and spend more time with your family. No dress code required!

Work With Awesome People

Your job is so much more than a paycheck; it’s a place you go to improve your skillset, contribute to the greater good, and collaborate with other awesome people.

Get Paid On Time

Getting paid late can affect business. That’s why here in cyberbacker, you get paid on time. No delays – no hassle!

 

Task: (Mix of Voice and Non Voice)

Set-up social media Business Pages. (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc)

Community Management

Scheduling post

Responding to messages and comments

Content planning

Create content plans or calendar to drive engagement and promote online brand awareness.

Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc)

Interpret and create social media reports and analytics

Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc)

Please note that shortlisted candidates will receive an application invite from our team through your email address so please always check your email and spam folder when you apply. Thank you.

Social media Permanent Work from home

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you!

Your Role:

The Team Lead oversees the production process—from creation, development, and delivery of projects—for the Social Media Team. Apart from managing production, they also manage the team members’ performance through mentoring and coaching. The TL also works hand in hand with the L&amp;D partner in implementing the New Hire Training curriculum.

What you will you do:

<ul>
	<li>Lead and manage a team of social media specialists to develop and implement social media strategies.</li>
	<li>Oversee the planning, execution, and monitoring of social media campaigns across various platforms.</li>
	<li>Prioritizing orders in the production queue and assigning them among the team as necessary</li>
	<li>Addressing team concerns and issues such as attendance-related offenses, shift scheduling, and overall team dynamics</li>
	<li>Mentoring, teaching, motivating, and continuously giving feedback to new hires</li>
	<li>Regularly communicating with internal and external clients to provide status updates</li>
	<li>Monitoring all clients’ Service Level Agreements (SLA) and ensuring they are met during every shift</li>
</ul>

What’s in it for you?

● Our company values and encourages the pursuit of excellence. You'll be part of a team that constantly pushes boundaries, embraces innovation, and strives for continuous improvement.

● Join a team where collaboration is key, and you'll work alongside colleagues who are supportive, honest, and respectful. This creates an atmosphere that fosters personal and professional growth.

● We believe in being a good company, acting with fairness, integrity, and trustworthiness in all that we do. You'll be part of an organization that upholds high ethical standards and operates with a strong sense of responsibility.

Join our team, and enjoy these benefits:

<ul>
	<li>Access to Ayala perks and benefits</li>
	<li>Hybrid work set-up and provided with complete work tools</li>
	<li>Internet Allowance</li>
	<li>Healthcare Insurance (HMO) coverage on day 1</li>
	<li>Access to mental health and wellness program</li>
	<li>Life and Accident Insurance on day 1</li>
	<li>Convertible leave credits</li>
</ul>

Social Media Team Lead  Hybrid Work Set Up

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Key Role

Prepare reports, analysis of available data and interpret client reports both qualitatively and quantitatively. He/She will be responsible for creating reports that maybe classified under the following terms. Basic data to which is the most frequent and easier to prepare and analyze. Extensive data report to which includes massive data and longer duration of content and data analytics is heavy. Last is the analysis report where one requires reading and analyzing each content of clips and coming up with a summary or recommendation based on the data gathered. To do this, the Report Analyst will have to work directly with the Operations Manager and the Assistant Operations Manager to ensure that reports are accurate and delivered in a timely manner and with a level of quality that ensures client satisfaction with every report submitted. The Media Analyst, in cooperation with the Operations Manager, is also responsible for establishing work processes that maximize the time and efficiency of creation of reports and thus ensure pro-activity in achieving company and client objectives.

 

Key Responsibilities

<ul>
	<li>To interpret and understand gathered and available data both qualitatively and quantitatively</li>
	<li>Create reports and presentations providing clear analytics story based on assigned clients and can accomplish reports based on scheduled deadlines.</li>
	<li>To present to clients accomplished media data report and can communicate the gathered data with clear understanding of the content data.</li>
	<li>Create and manage report deliverables against detailed scope of work with clear communication of applicable insight and data.</li>
	<li>Responsible for managing media data and other research work for completion of reports and presentations.</li>
	<li>Coordinate across different functioning business units for proper interpretations and development of reports.</li>
	<li>Identify, analyze, and interpret trends or patterns in complex data sets</li>
	<li>Proactively cooperate in joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.</li>
	<li>Updating of data information in the company website.</li>
	<li>Use statistical methods to analyze data and generate useful business reports</li>
	<li>Must be up to date with current news and social media noise, trends and other current events</li>
</ul>

Media Analyst | MMI

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

Is the role right for you?

As a Media Analyst, you will generate media evaluation reports that enable clients to assess the overall effectiveness of their campaign strategies. The data is then used to support key insights that can help clients improve their marketing and communications campaigns.

What are your responsibilities?

<ul>
	<li>Conduct media monitoring during the designated hours from 3 am to 11 am, ensuring coverage across various platforms, including print, online, social media, and broadcast.</li>
	<li>Monitor and track media mentions, news articles, press releases, blogs, social media posts, and other relevant sources to identify trends, issues, and opportunities for our clients.</li>
	<li>Analyze media coverage and sentiment to evaluate the effectiveness and impact of media campaigns and initiatives.</li>
	<li>Prepare regular reports and summaries of media activities, highlighting key findings, trends, and actionable insights for clients and internal stakeholders.</li>
	<li>Collaborate with cross-functional teams, including account managers, and data analysts, to ensure alignment with client objectives and support the development of media strategies.</li>
	<li>Presenting data and insights to clients;</li>
</ul>

Media Analyst I Night Shift

Rythmos DB is a knowledge process outsourcing company that makes use of data, stories, and software to help companies accelerate their growth in the international landscape. Our multidisciplinary professionals with over 15 years of experience equip our clients with a holistic approach to building relationships with their customers through their media analytics and reporting services.

Rythmos DB

Rythmos DB, a sister company of Media Meter and M2.0 Communications, is a knowledge process outsourcing company that makes use of data, stories and software to help companies accelerate their growth in the international landscape. Our multidisciplinary professionals with over 15 years of experience equip our clients with a holistic approach to building relationships with their customers through their media analytics and reporting services.

As a Media Analyst, you will generate media evaluation reports that enable clients to assess the overall effectiveness of their campaign strategies. You will also partake in making extensive use of qualitative and quantitative research tools, including Meltwater, and Media Meter, to capture offline and online news, as well as social media sentiment. The data is then used to support key insights that can help clients improve their marketing and communications campaigns.

Core Responsibilities:

<ul>
	<li class="text-justify">Tracking news releases, broadcast coverage, and social media mentions on a daily basis using media intelligence and social listening tools;</li>
	<li class="text-justify">Summarizing client stories and mentions, and determining whether they have a positive, negative, or neutral impact on clients;</li>
	<li class="text-justify">Interpreting multiple media data and preparing reports in slide format</li>
	<li class="text-justify">Presenting data and insights to clients;</li>
	<li class="text-justify">Collaborating with media monitoring partners to develop more effective tools for research and analysis; and,</li>
	<li class="text-justify">Developing more effective reports that provide clients with a clear overview of their media presence and campaign performance.</li>
</ul>

Media Analyst | RDB

Is the role right for you?

We are seeking a dynamic SEO Content Writer to join our team. The ideal candidate will have a pulse on marketing principles and trends, along with a keen understanding of current SEO strategies. The role requires versatility in tone and voice, adapting seamlessly to various brands and industries. This individual will collaborate within a team environment while bringing their unique contributions to the table. Additionally, a fundamental grasp of content marketing goals is essential, coupled with a strong drive to continually learn and grow. Experience with genAI is a significant advantage.

 

What are your responsibilities?

<ul>
	<li>Craft engaging and SEO-friendly content that aligns with brand objectives and current industry trends.</li>
	<li>Conduct thorough keyword research and integrate keywords seamlessly into content.</li>
	<li>Adapt writing style and tone to suit different brands, industries, and target audiences.</li>
	<li>Collaborate with the marketing team to develop content strategies that drive organic traffic and engagement.</li>
	<li>Stay abreast of evolving SEO algorithms and trends to ensure content remains optimized.</li>
	<li>Contribute innovative ideas and solutions to enhance content performance and user experience.</li>
	<li>Work closely with editors and designers to ensure content meets quality standards and deadlines.</li>
	<li>Analyze content performance metrics and optimize strategies based on insights.</li>
</ul>

SEO Content Writer

Media Meter Inc. It is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communication strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Does this sound like you?

We're excited to find a versatile Content Creator who's skilled in SEO writing, graphic design, and social media management. If you're passionate about crafting compelling content, boosting brand visibility, and driving traffic across various platforms, then we want to connect with you. Your demonstrated experience in handling business social media accounts, coupled with your knack for multitasking, prioritization, communication, collaboration, and time management, are all key qualities we're looking for. 

What are your responsibilities?

<ul>
	<li>Content creation: Develop high-quality and original content for our website, blog, social media channels, email newsletters, and other digital platforms. Content may include articles, blog posts, infographics, videos, and more.</li>
	<li>SEO: Apply SEO best practices to optimize all content for search engines. Conduct keyword research, content optimization, and support link-building to enhance organic search rankings and boost organic traffic. Keep up with the ever-changing trends in SEO for Google and other search engines, and pivot your strategies as needed.</li>
	<li>Graphic design: Design visually appealing graphics, images, and multimedia elements to accompany written content. Create custom graphics for social media posts, blog headers, infographics, and other digital assets using graphic design software. </li>
	<li>Social media management: Develop and execute social media strategies to promote brand awareness, increase followers, and engage our audience. Create and schedule social media posts, monitor engagement metrics, and respond to comments and messages in a timely manner.</li>
	<li>Content calendar management: Plan and maintain a content calendar to ensure a consistent publishing schedule across all platforms. Coordinate with other team members to align content with marketing campaigns, product launches, and events.</li>
	<li>Analytics and reporting: Monitor and analyze the performance of content and social media campaigns using analytics tools. Track key metrics such as website traffic, engagement, conversion rates, and ROI. Prepare regular reports to evaluate the effectiveness of strategies and identify areas for improvement.</li>
</ul>

Content Creator

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Is the role right for you?

As a Jr Data Engineer, you will be part of the data collection team that creates and maintains a scraping system. As a developer, your duties may include designing and developing the system, selecting appropriate scraping tools, writing efficient scraping scripts, monitoring and maintaining the system, ensuring data quality and integrity. 

What are your responsibilities?

<ul>
	<li>Document website analysis processes and metrics in order to help programmers iterate data scraping algorithms</li>
	<li>Designing and developing efficient and scalable algorithm to scrape data from various websites</li>
	<li>Develop and maintain scripts for automation of tasks related to data processing and analysis</li>
	<li>Extracting, transforming, and loading (ETL) data from different sources to enable data analysis and reporting.</li>
	<li>Build and maintain data processing infrastructure</li>
	<li>Continuously improve data quality and automation processes</li>
	<li>Produce and exhibit reports that give a comprehensive overview of the status of your tasks and how much progress has been made on them</li>
</ul>

 

What kinds of opportunities are on offer?

We believe that the power to learn new things is the one of the most important skills anyone can ever have. Given enough persistence and grit, as a part of our data collection team, you will

<ul>
	<li>You will become extremely knowledgeable in scraping system and become good at automating processes</li>
	<li>Become proficient in programming languages such as Python</li>
	<li>Gain an understanding of how to design big data delivery platforms and scalable scraping system</li>
</ul>

Junior Data Engineer

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App . This suite encompasses a chat-with-video app, a chat-with-PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Key Responsibilities: 

<ul>
	<li>Web Development: Contribute to the implementation and maintenance of user interfaces for web applications. </li>
	<li>Framework Familiarization: Gain expertise in modern frontend frameworks and libraries through hands-on projects. </li>
	<li>Version Control: Collaborate with the team using version control systems like Git. </li>
	<li>Responsive Design: Implement responsive and mobile-first design principles in web development. </li>
	<li>Collaboration: Work closely with team members to understand project requirements and contribute to a collaborative development environment. </li>
</ul>

Front End Developer

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App (https://salina.app/). This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application (https://media-meter.com/). The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Your Role: 

<ul>
	<li> Web Development: Play a key role in developing and maintaining user interfaces for our innovative web applications. </li>
	<li> Framework Proficiency: Enhance your skills with modern frontend frameworks and libraries. </li>
	<li>Collaborative Development: Use version control systems like Git to work effectively with the team. </li>
	<li>Design Implementation: Apply responsive and mobile-first design principles in development. </li>
	<li>Team Collaboration: Understand project requirements and contribute to a </li>
	<li>cooperative development environment.</li>
</ul>

Soft Skills: 

<ul>
	<li> Professionalism: Strong work ethic, integrity, and responsibility. </li>
	<li> Adaptability: Ability to adjust to changing priorities and project demands. </li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented </li>
	<li>environment. </li>
	<li> Creativity: Bringing innovative solutions to enhance project quality. </li>
	<li> Empathy: Understanding the needs and perspectives of team members and users. </li>
	<li> Time Management: Efficiently balancing time to meet project deadlines. </li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies. </li>
</ul>

What We Offer: 

<ul>
	<li> Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter. </li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture. </li>
	<li> Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

Junior Front End Developer

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Client Success Specialist

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Create original content that is consistent with the school's branding guidelines for various communications channels such as:
	<ul>
		<li>Social Media</li>
		<li>Website and other online platforms</li>
		<li>Internal Documents and Templates</li>
		<li>Newsletters</li>
	</ul>
	</li>
	<li>Contribute to the execution of the Branding and Communications Marketing Plan</li>
	<li>Establish and implement advertising and promotional campaigns for products or services on various media (social, print, etc.)</li>
	<li>Collaborate with stakeholders and vendors to boost the effectiveness of marketing strategies and improve the brand</li>
	<li>Track and record all marketing activities, implement metrics to evaluate their success and amend marketing measures when necessary.</li>
	<li>Attend and participate in various activities or events, both internal and external, to increase brand awareness.</li>
	<li>Research and develop ideas for engaging social media captions, video scripts and other key narrative presentations</li>
	<li>Collaborate with relevant stakeholders to interpret copywriting briefs and produce campaign requirements</li>
	<li>Define key messages and brand voice for advertisements and marketing collaterals</li>
	<li>Monitor current industry trends and turn them into persuasive copy concepts</li>
	<li>Ensure that all content in the website is aligned with brand standards via branding guides to ensure a cohesive and strong market presence</li>
	<li>Ensure that the website details are updated</li>
	<li>Other tasks that may be assigned from time-to-time</li>
</ul>

Branding and Communications Officer

<ul>
	<li>Create content for public relations, encompassing marketing materials, press releases, media relations content, corporate newsletters, and social media content, contributing to the consistent maintenance of the company's visual and creative presence.</li>
	<li>Lead and oversee content strategy for projects of varying scales, utilizing digital and brand design, compelling content, and technology to ensure impactful outcomes.</li>
	<li>Work collaboratively with other departments and external partners to formulate marketing plans, analyze results, and identify opportunities for brand and community engagement.</li>
	<li>Initiate internal marketing campaigns that effectively translate marketing objectives across business units into clear and motivating creative strategies.</li>
	<li>Conduct analysis on brand tracking, market trends, consumer needs, and the competitive landscape.</li>
	<li>Compose, edit, and proofread marketing and communications materials, such as press releases, blog posts, and social media content.</li>
	<li>Ensure alignment of all content in web, print, and digital materials, as well as marketing collaterals, with brand standards through the use of branding guides, ensuring a cohesive and strong market presence.</li>
	<li>Support other departments in producing visual presentations, communication materials, and other creative content.</li>
	<li>Meet budget standards by forecasting and managing expenses, implementing cost-saving measures.</li>
	<li>Represent CIIT in communication-related events or association meetings, establishing relevant industry linkages and beneficial partnerships.</li>
	<li>Collaborate with the Admissions and Academics team to develop an effective communications strategy for programs offered based on campaigns and target audience.</li>
	<li>Identify opportunities to enhance the brand's reputation and maintain a media database.</li>
	<li>Create and produce internal newsletters for the organization.</li>
</ul>

Branding and Communications Manager

Is this role right for you?

We are seeking a meticulous and results-driven Credit and Collections Specialist to join our dynamic team for a project based. The ideal candidate will be responsible for managing the credit and collections process efficiently, ensuring timely payments from customers, and minimizing bad debt losses. This role requires excellent communication skills, attention to detail, and a proactive approach to resolving payment issues.

What are your responsibilities?

<ul>
	<li>Evaluate creditworthiness of new and existing customers by analyzing financial information, credit reports, and payment histories.</li>
	<li>Establish and monitor credit limits for customers in accordance with company policies and procedures.</li>
	<li>Manage the collections process by contacting customers regarding overdue payments, negotiating payment plans, and resolving payment discrepancies.</li>
	<li>Collaborate with sales, client success and finance teams to address customer inquiries and resolve billing disputes in a timely manner.</li>
	<li>Maintain accurate records of customer interactions, payment arrangements, and collection efforts using the company's CRM system.</li>
	<li>Prepare weekly and monthly reports on accounts receivable aging, collection activities, and bad debt reserves for management review.</li>
	<li>Implement strategies to reduce delinquency rates and improve cash flow, while maintaining positive customer relationships..</li>
</ul>

Key Performance Indicators (KPIs):

<ul>
	<li>Collections Target: Achieve collection targets by collecting at least half of the assigned target amount within the specified time frame.</li>
	<li>Days Sales Outstanding (DSO): Maintain DSO within acceptable limits by efficiently collecting payments from customers.</li>
	<li>Bad Debt Ratio: Keep bad debt losses below a specified percentage by effectively managing credit risk and collections activities.</li>
	<li>Customer Satisfaction: Ensure high levels of customer satisfaction by resolving payment issues promptly and professionally.</li>
	<li>Accuracy of Records: Maintain accurate and up-to-date records of customer accounts, payment arrangements, and collection activities.</li>
</ul>

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