Chasechem Industries Inc., started in 1986 as Chase Chemical Trading, incorporated as Chasechem Industries Inc. and started its full operation in 2017. We are a chemical distributor and supplier dedicated to service manufacturing companies.   

We started serving the Coatings Industry in 1986 and has now grown to include several other industries. We focus on specialty raw ingredients and value-add logistics service in line with the world standard practices.

We supply raw ingredients, representing world class suppliers for pharmaceutical, personal care, paints and other manufacturing industries in the Philippines. Our client base includes multinationals and industry leaders.  

We are looking for enthusiastic and motivated professionals to join our team in serving our customer's growing business needs. 

To know more about our company, please visit our website at www.chasechemindustries.com.

Chasechem Industries Inc.

<ul>
	<li>Collaborate with the sales team to identify potential clients through research, networking, and attending industry events and devise effective sales strategies.</li>
	<li>Engage with clients through various channels, including meetings, presentations, emails, and webinars.</li>
	<li>Team up with our technical team to fully understand and champion the benefits of our chemical raw ingredients, understanding their properties and applications.</li>
	<li>Translate complex chemical concepts into tangible benefits for clients and customize product solutions to meet specific client needs and effectively address their unique pain points.</li>
	<li>Conduct product demonstrations to showcase the significance of our chemical raw ingredients and give value added service to clients.</li>
	<li>Build and maintain strong client relationships, offering exceptional customer support.</li>
	<li>Stay updated on industry trends and positions our products effectively.</li>
	<li>Will be assigned other tasks as need arises</li>
</ul>

Technical Sales Officer

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

<ol style="list-style-type: upper-alpha;">
	<li>
	Vulnerability Assessment and Penetration Testing
	</li>
</ol>

<ul>
	<li>Plan and execute Vulnerability Assessment (VA), Vulnerability Management (VM), Vulnerability Assessment and Penetration Testing (VAPT), Phishing Simulation, and Red Teaming activities.</li>
	<li>Evaluate the effectiveness of existing security controls and provide recommendations for improvements.</li>
	<li>Simulate real-world cyber-attacks to identify potential weaknesses.</li>
	<li>Prepare detailed reports on findings, and recommended remediation strategies.</li>
	<li>Communicate findings to technical and non-technical stakeholders in a clear and understandable manner.</li>
	<li>Work closely with cross-functional teams to integrate security best practices into development and operational processes.</li>
	<li>Collaborate with IT teams, developers, and system administrators to address and resolve security issues.</li>
	<li>Stay informed about the latest security threats, vulnerabilities, and industry best practices.</li>
</ul>

 

<ol style="list-style-type: upper-alpha;">
	<li>Digital Forensics and Incident Response</li>
</ol>

<ul>
	<li>Assist in conducting digital forensics investigations on various digital devices, including computers, servers, mobile devices, and network equipment.</li>
	<li>Utilize industry-standard forensic tools and techniques to acquire, analyze, and preserve digital evidence.</li>
	<li>Coordinate incident response efforts during cybersecurity incidents, including data breaches, malware infections, and unauthorized access.</li>
	<li>Implement incident response plans to contain and eradicate security incidents effectively.</li>
	<li>Collaborate with cross-functional teams to minimize the impact of incidents, providing guidance on corrective actions.</li>
	<li>Prepare detailed and well-documented reports outlining findings, methodologies, and recommendations.</li>
	<li>Contribute to post-incident reports, sharing insights and lessons learned for continuous improvement.</li>
</ul>

 

C. Other responbilities

<ul>
	<li>Ensure the execution of services within the allocated budget hours or parameters defined by the Service Level Agreement.</li>
	<li>Obtain professional certifications and actively participate in relevant training sessions related to the provided services.</li>
	<li>Deliver high-quality services to clients with the goal of ensuring customer satisfaction.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

Evaluating and identifying important and relevant information in different formats such as charts, tables, survey results, narratives and other reports are higher order skills that are critical in making decisions and developing solutions.

Data Interpretation

This test unit measures the ability to isolate the root cause and efficiently provide sound solutions to technical issues.

When computer systems have problems, understanding system functions, components, and typical problems allows an employee to quickly determine the root causes of the breakdown. Knowing what information to gather, the diagnostic tools to use, and what solutions to test can simplify solving a technical problem. Ability to troubleshoot is needed in every company but it is a set of special skills that takes a considerable amount of time to learn. This test measures the ability to isolate root cause and provide sound solutions to technical issues efficiently.

Computer Troubleshooting Fundamentals

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Technical Consulting Engineer

Making Business Awesome For Everyone

StoreHub is one of Southeast Asia's fastest growing technology companies, serving over 15,000 businesses across the region.

We enable businesses to be successful by automating operational excellence and customer growth on our merchant platform for omnichannel retail and F&B businesses. The platform consists of a comprehensive range of products such as the Cloud-Based POS, Inventory Management System, QR Ordering, and Food Delivery System.

Serving Needs, Not Just Profits

With the fast changing world we now live in, it’s absolutely critical for businesses to use technology to not just survive but to thrive. We also believe that it’s incredibly important to bring the best technology not only to those who can afford it, but to those who have traditionally been marginalised by the technology race. 

That’s why it is our mission to make technology available for everyone, big or small, enabling all businesses to achieve success that is both sustainable and scalable. 

Why join us:

A Place Where People Thrive

At StoreHub, we use the term “pro sports team” to describe how we operate, referring to ourselves as Players (our teammates) and Coaches (our managers). In a pro sports team, we know that winning involves working together with teammates who are extraordinary at what they do and are highly effective collaborators.

The satisfaction of being on a pro sports team is immense. Our vision of a great workplace is not free lunches, fancy buildings, or frequent parties. Instead, we believe a great workplace is about a group of people in singular pursuit of ambitious goals - in serving needs of businesses, big or small, by making technology available for everyone. 

In our team, we let results speak for themselves. There’s no reward for long hours with poor results, and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work alone and long hours are not how we measure or talk about a person’s contribution. Our model works best for people who value teammates that deliver strong outcomes and results.

While our players are fantastic, we know we can always be better. We believe that being at the top of our game must not hinder our desire to constantly pursue growth. Simply assembling a group of talented people in itself is not enough to win goals. They would need to train together to develop cohesion and chemistry, which synergise multiple talents into a single formidable force. In joining us, you’d be signing up for a journey of professional and personal growth with other driven and talented people. You can expect to learn from each other and build something meaningful as a dream team.

An important discipline we practice to facilitate growth and teamwork is radical candour - we only say things about teammates that we say to their face (and in a respectful manner). And this goes for interactions with peers, managers, and even with our CEO. We embrace this level of directness so that feedback is real, praise is specific, and criticism is helpful. An important component to our culture of candour is developing a strong sense of self-awareness through frequent and meaningful reflections. We believe that candour and reflection help us grow individually and as a team, with more intentionality and less drama. 

We use Apple MacBooks, work in a modern and open office, with free parking, a fully stocked pantry, learning benefits, and provide health insurance. These are not random perks. Rather, we know that the right tools and environment are productivity multipliers that help set our team up for success. From ergonomic chairs, to blazing fast Internet, and optimum sunlight at work stations - no detail is ever too small in our design and desire to best support our team’s performance. You will also be introduced to over 20 different tools that we use to support basic tasks, so that we can focus our minds on the kind of work that matters. 

If what you’re reading about our team and work philosophy excites you, do get in touch! We’d be just as excited to meet and get to know you as well.



StoreHub Sdn Bhd

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.

At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's fast-changing world. We also believe that equal access to technology is a fundamental right. That's why we’re committed to bridging this gap and making technology accessible to all, regardless of their background. By focusing on serving needs, not just profit, we level the playing field for those who have been marginalized. Our customers trust us with the success of their businesses, and we play to win by enabling everyone to build successful businesses.

At StoreHub we model ourselves on a pro-sports team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. 

If this is a journey you’d like to embark on, keep reading!

 
In the Technical Support Representative role, you’d be responsible for creating an innovative customer experience and building strong relationships with our customers over phone, email and chat. As the company’s first point of contact for our customers, you will be responsible for driving a successful customer experience by assisting those at varying skill levels to get the best use of the product.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast-paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

What you will do:

<ul>
	<li>Develop a deep understanding of the StoreHub platform to help customers troubleshoot and navigate through processes and bugs by phone, email and chat</li>
	<li>Be the first point of contact for all incoming tickets and distribute to the related teams</li>
	<li>Drive a successful customer experience by assisting those at varying skill levels to get the best use of the product</li>
	<li>Advise customers on the status of hardware deliveries, installations or bug fixes</li>
	<li>Learn to follow and maintain a streamlined bug filing process</li>
	<li>Take ownership of anything from small technical issues to escalated software bugs and solve for the customer from beginning to end</li>
	<li>Support the Beep Delivery Team to handle Customer Merchant inquiries when required</li>
</ul>

Technical Support Representative | Onsite

Triplex Enterprises Inc, is among the top & biggest paper converters in the Philippines, with facilities located in Makati & Paranaque. We specialize in paper converting, roll slitting, rewinding, sheeting, and cutting. With 45 years of paper trading & converting experience, we import & convert various grades of paper & paper board for industrial, packaging, education, food service, consumer products, advertising, etc.

Triplex Enterprises, Inc.

For the role of technical support, we are searching for applicants who possess strong interpersonal skills in addition to technical proficiency. Along with to other responsibilities, technical support staff members help the roll-out of new applications and debug technical problems. 
 

Additionally, technical support staff members must write documentation, speak with clients directly, and perform other tasks that call for great written and verbal communication. 
 

Technical Support Responsibilities:

<ul>
	<li class="text-justify">Identifying hardware and software solutions.</li>
	<li class="text-justify">Troubleshooting technical issues.</li>
	<li class="text-justify">Diagnosing and repairing faults.</li>
	<li class="text-justify">Resolving network issues.</li>
	<li class="text-justify">Installing and configuring hardware and software.</li>
	<li class="text-justify">Speaking to customers to quickly get to the root of their problem.</li>
	<li class="text-justify">Providing timely and accurate customer feedback.</li>
	<li class="text-justify">Talking customers through a series of actions to resolve a problem.</li>
	<li class="text-justify">Following up with clients to ensure the problem is resolved.</li>
	<li class="text-justify">Replacing or repairing the necessary parts.</li>
	<li class="text-justify">Supporting the roll-out of new applications.</li>
	<li class="text-justify">Providing support in the form of procedural documentation.</li>
	<li class="text-justify">Managing multiple cases at one time.</li>
	<li class="text-justify">Testing and evaluating new technologies.</li>
	<li class="text-justify">Conducting electrical safety checks on equipment.</li>
</ul>

Onsite Technical Support

Edge Tutor is an innovative platform that offers comprehensive tutor support solutions. It provides rewarding learning experiences by sourcing, screening, training, and retaining highly qualified tutors. The platform was founded in 2022 by Harvard alumnus Henry Motte-Muñoz and initially operated under Edukasyon.ph, the leading EdTech platform in the Philippines with over 10 million visitors.


In 2023, Edge Tutor spun out of Edukasyon.ph to focus entirely on its mission of offering an exceptional online tutoring service. The team at Edge Tutor comprises industry experts with decades of experience working with some of the world's most prominent online tutoring companies, such as Education First, VIPKID, 51Talk, and AllRight. Moreover, the team members hold qualifications and training from distinguished institutions such as Cambridge University and Trinity College London.

EDGE Tutor International

Key Responsibilities:

<ul>
	<li>Talent Scouting: Actively seek out top teaching talent using innovative strategies for candidate discovery.</li>
	<li>Thorough Selection: Manage a meticulous selection process, conducting interviews and assessments to identify educators who align with our vision.</li>
	<li>Teaching Excellence: Evaluate candidates' pedagogical abilities through tech checks and dynamic demo lessons, ensuring only the finest educators are selected.</li>
	<li>Smooth Onboarding: Guide new teachers through their onboarding journey, ensuring seamless integration into the EDGE Tutor community.</li>
	<li>Enhanced Engagement: Implement initiatives to cultivate a supportive teacher community, enhancing retention and overall satisfaction.</li>
	<li>Strategic Collaborations: Establish and nurture partnerships with external educational entities to expand recruitment opportunities.</li>
	<li>Training and Leadership: Develop and deliver training programs for new and existing recruitment team members. Provide leadership and guidance to the recruitment team, fostering a collaborative and high-performing culture. Stay updated on industry best practices and incorporate them into training modules.</li>
</ul>

 

Your Contribution:

Your pivotal role in forming an exceptional teaching team directly impacts the quality of education provided by EDGE Tutor International. Your discerning eye for talent, dedication to engagement, and partnership proficiency will be instrumental in attracting exceptional educators to our platform and building a community that thrives on excellence.

 

Reshape the Future: Join EDGE Tutor!

If you're inspired by the pursuit of exceptional educators, possess the finesse for engagement strategies, and are eager to forge impactful partnerships, seize the opportunity to lead our recruitment endeavors. Join EDGE Tutor International and play a defining role in reshaping education, one exceptional teacher at a time. Apply now and drive excellence with us!

Recruitment Manager

First Digital Finance Corporation (FDFC) is a fin-tech company building disruptive and innovative products in retail credit for Southeast Asia. 

The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 1m downloads.

Vision: Build financial services that delight and enable consumers

Mission: Use software and AI and to build financial products that are at least 10x better than status quo for our customers

First Digital Finance Corporation

<ul>
	<li>3+ years of experience with Python, Java and R</li>
	<li>Knowledge of AI frameworks, algorithms and principles</li>
	<li>Track record of working with customers to create significant outcomes leveraging AI/ML</li>
	<li>Experience in design/implementation/deployment/operations for Machine Learning/AI/Deep Learning solutions</li>
	<li>SQL and pre-SQL databases is essential</li>
	<li>Apache Spark, Hadoop, and AWS S3 </li>
	<li>SparkSQL, Apache Flink, AWS</li>
	<li>Ability to technically consult on business and process related needs, work effectively with technical teams to convert them into technical requirements to achieve business outcomes</li>
	<li>Self-starter with a proven ability to manage multiple priorities and to work independently; Great team player who thrives in flat-hierarchy projects</li>
	<li>Good presentation abilities, with excellent communication and writing skills, with the ability to explain complex analytical concepts to people from other fields</li>
	<li>Bachelor’s or Master’s degree in a highly quantitative field (Computer Science, Machine Learning, Operations Research, Statistics, Mathematics, etc.)</li>
</ul>

AI Engineer

I. Purpose

This person is responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. Provides technical guidance to the business unit and assists account managers in pre-sales activities.

II. Duties and Responsibilities

· Supports sales productivity and deals with process flow by handling complex solutions.

· Reviews the current status of client technology processes while planning and modifying solution configurations to meet client requirements

· Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the company.

· Articulates technology and product positioning to both business and technical users

· Collaborates with sales, technical support, and service resources to ensure proposed deals include technical solutions that address customer pain points, and are appropriately supported by key customer technical decision-makers.

· Provides coaching and professional development to Engineers to enhance their solution strategy, technical acumen, and technical sales skills.

· Completes required training, development and certification objectives within the assigned time frame.

· Performs any other duties that may be assigned as needed.

Network Solutions Architect I Hybrid

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>Analyzes client requirements to best design system to meet client needs;</li>
	<li>Ensures high quality project development and on time project implementation;</li>
	<li>Creatively designs software applications running in cloud and executable using any available devise such as desktop/laptop, iPad, mobile and the like;</li>
	<li>Prepares project costing and work program;</li>
	<li>Structures a detailed step by step process flows showing systems logic in order for the application to work;</li>
	<li>Makes necessary recommendations on other software requirements such as upgrades, icensing, etc;</li>
	<li>Does process mapping, program coding and system debugging;</li>
	<li>Ensures computer systems developed are up and running by conducting high quality intenal testing of software application in a controlled environment and real situations before going live;</li>
	<li>Facilitates and leads user and parallel testing, project deployment, systems installation, and implementation;</li>
	<li>Leads project implementation;</li>
	<li>Diagnoses and fixes system problems;</li>
	<li>Provides on-site and remote technical support to clients;</li>
	<li>Performs systems modification, integration, and maintenance;</li>
	<li>Prepares training and user manuals;</li>
	<li>Conducts user training;</li>
	<li>Keep accurate records of development processes, project codes and changes, and test results;</li>
	<li>Extends assistance to Solutions Specialist when necessary.</li>
</ul>

Software Engineer | Emerging Technologies

<ul>
	<li>Offer our Learning &amp; Development Solutions which covers Technical training, Business Skills and Soft Skills Training to clients/businesses.</li>
	<li>Obtain a strong knowledge of the solutions being offered and effectively relay its benefits to partner customers</li>
	<li>Develop a competitive sales strategy that anticipates competitor actions and places Trends as the best in the market to meet customer objectives</li>
	<li>Analyze the creation of solution offer and proposal development to ensure it promotes the value</li>
	<li>Have a significant responsibility and influence to shape the team’s future direction</li>
	<li>Forge a strong relationship with Partners, Vendors, and Clients</li>
	<li>Design, implement and evaluate Sales strategies and processes, and ensure their efficiency</li>
	<li>Furnish proposals or RFPs, bid documents, Statement of Works, and Contracts</li>
	<li>Serve as liaison between the Technical Team and the customer</li>
	<li>Provide post-sales services to our customers, ensuring customer satisfaction and retention</li>
</ul>

Account Manager

Ideal Candidate

<ul>
	<li>You have a Bachelor's degree in Business, Information Technology or related field.</li>
	<li>You have 5+ years of experience in business analysis or system analysis.</li>
	<li>You have experience working with cross-functional teams to translate business requirements into system specifications.</li>
	<li>You have understanding of software development lifecycle methodologies.</li>
	<li>Experience in the fintech industry is a plus.</li>
	<li>You have strong analytical and problem-solving skills.</li>
	<li>You have ability to communicate effectively with technical and non-technical stakeholders.</li>
	<li>You have strong attention to detail and ability to work independently.</li>
	<li>You have technical skills. Undestending of SQL, API, OpenAPI (swagger), BPMN, Microservice architecture is a plus.</li>
</ul>

Business System Analyst

Established in August 2012, at its helm are seasoned managers, engineers and technical people whose only goal is to make NEWCORE become one of the country’s leading provider in interior fit-out, indoor air system and sustainable solutions in terms of quality, performance precision and safety standards.

SCOPE OF SERVICES

We specialize in INTERIOR FIT-OUT SYSTEMS, INDOOR AIR SYSTEMS & SUSTAINABLE SOLUTIONS. We employ a dedicated team of architects, engineers and skilled craftsmen to implement civil, mechanical, electrical, plumbing, fire protection, structured cabling, network connectivity, BMS, CCTV/surveillance monitoring, precision air-conditioning, interior design, monitoring and metering of indoor air quality, data logging and lighting systems.

We also provide optimal professional solutions in alternative energy, recycling programs & noise reduction.

We value our commitment to our clients. To deliver projects on time, with quality and value-for-money, we ensure a healthy and safe working environment during construction as we believe that upholding highest health and safety standards result in the highest productivity and quality of our services.

Newcore Industries International, Inc

<ul>
	<li>Designs and estimates the cost of mechanical systems for fit-out projects: (MEPFS, HVAC, Fire Protection, Plumbing), (Dialux, voltage drop and short circuit calculation), (CCTV, structured cabling, FDAS, Fire Alarm and Access Conrol)</li>
	<li>Attends meetings with client and local suppliers. Evaluate quotations technically and provides technical feedback.</li>
	<li>Inspects the sites to evaluate existing conditions of Mechanical installation and/or to estimate the amount of work to execute new engineering systems</li>
	<li>Inspects the sites whenever it is required to solve issues, or to support site implementation team.</li>
	<li>Reports to Technical, Design and QS managers</li>
</ul>

Mechanical I Electrical I Electronics Engineer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Improve system performance by identifying problems and recommending changes.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Follow up customer calls where necessary.</li>
	<li>Complete records of telephonic interactions, orders, and accounts.</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Healthcare BPO Professional | Taguig

<ul>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Update job knowledge by studying new product descriptions; participating in educational opportunities.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Determine requirements by working with customers.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
</ul>

Healthcare BPO Agent | Pasong Tamo Extension, Makati

<ul>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Obtains client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Avoids legal challenges by monitoring compliance with service agreements.</li>
	<li>Accomplishes sales and organization mission by completing related results as needed.</li>
	<li>Keeps equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Accommodates client disabilities by recommending devices and techniques.</li>
</ul>

Healthcare Officer | Makati

I. Purposes

The Senior SAP ABAP Developer leads and manage gathering of SAP requirements and specifications, analyzing, designing, documenting, coding, testing, configuring, deploying, implementing and maintaining systems and applications.

 

II. Duties and Responsibilities

Participate, collaborate and lead the team of ABAP developers and work with SAP users, SAP functional, SAP Basis, business analyst, quality assurance/quality control analyst in the gathering of user requirements and specifications.

Analyze technical and business requirements and translate these into basic and detailed technical design and solution.

Participate, conduct and lead feasibility study, research and development, prototyping and proof of concept (PoC) in implementing new/existing systems, solutions and processes.

Participate and lead in the technical and project documentation such as but not limited to functional, system and technical design, requirements and specifications.

Develop, customize, enhance, fix and maintain codes, routines, applications, reports, and systems.

Create test scenarios and data and conduct or participate in non-functional and functional testing (e.g., unit testing, system testing, integration testing, etc.).

Document, analyze and report test results.

Develop and review codes, programs and configurations to verify consistency and conformance with established programming and industry standards, guidelines, policies and practices.

Conduct incident, error and problem analysis from simple to complex, gather data, investigate, resolve issues, and provide technical consultancy, solution, assistance and support.

Deliver the required systems/applications/solutions on time and based on agreed budget and specifications.

Identify, assess and recommend opportunities for application and process improvement.

Prepare reports, manuals and other documentation on the status, operation and maintenance of software.

Provide regular and effective progress updates to the project manager/team lead/supervisor/immediate manager.

Actively participate in and lead the peer review and status meeting to communicate progress and escalate risks and roadblocks.

Prepare training materials, conduct the training and mentor ABAP developer, users or other members of the team.

Responsible for the information security by protecting confidential information from unauthorized access, ensuring the integrity of the information and information system, taking appropriate measures to manage security risks and following and complying with the laws, legislations and terms of contracts.

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