BMI didirikan atas gagasan dari Majelis Ulama Indonesia (MUI), Ikatan Cendekiawan Muslim Indonesia (ICMI) dan pengusaha muslim yang kemudian mendapat dukungan dari Pemerintah Republik Indonesia, sehingga pada 1 Mei 1992 atau 27 Syawal 1412 H, Bank Muamalat Indonesia secara resmi beroperasi sebagai bank yang menjalankan usahanya berdasarkan prinsip syariah pertama di Indonesia. Dua tahun setelahnya, tepatnya pada pada 27 Oktober 1994, BMI memperoleh izin sebagai Bank Devisa setelah setahun sebelumnya terdaftar sebagai perusahaan publik yang tidak listing di Bursa Efek Indonesia (BEI).
 

Selanjutnya, pada 2003, BMI dengan percaya diri melakukan Penawaran Umum Terbatas (PUT) dengan Hak Memesan Efek Terlebih Dahulu (HMETD) sebanyak 5 (lima) kali dan menjadi lembaga perbankan pertama di Indonesia yang mengeluarkan Sukuk Subordinasi Mudharabah. Aksi korporasi tersebut membawa penegasan bagi posisi Bank Muamalat Indonesia di peta industri perbankan Indonesia.

 

Tak sampai di situ, BMI terus berinovasi dengan mengeluarkan produk-produk keuangan syariah seperti Asuransi Syariah (Asuransi Takaful), Dana Pensiun Lembaga Keuangan Muamalat (DPLK Muamalat) dan multifinance syariah (Al-Ijarah Indonesia Finance) yang seluruhnya menjadi terobosan baru di Indonesia. Selain itu, produk Bank yaitu Shar-e yang diluncurkan pada 2004 juga merupakan tabungan instan pertama di Indonesia. Produk Shar-e Gold Debit Visa yang diluncurkan pada 2011 tersebut memperoleh penghargaan dari Museum Rekor Indonesia (MURI) sebagai Kartu Debit Syariah dengan teknologi chip pertama di Indonesia serta layanan e-channel seperti internet banking, mobile banking, ATM, dan cash management. Seluruh produk-produk itu menjadi pionir produk syariah di Indonesia dan menjadi tonggak sejarah penting di industri perbankan syariah. 

 

Seiring kapasitas Bank yang semakin besar dan diakui, BMI kian melebarkan sayap dengan terus menambah jaringan kantor cabangnya tidak hanya di seluruh Indonesia, akan tetapi juga di luar negeri. Pada 2009, Bank mendapatkan izin untuk membuka kantor cabang di Kuala Lumpur, Malaysia dan menjadi bank pertama di Indonesia serta satu-satunya yang mewujudkan ekspansi bisnis di Malaysia. Hingga saat ini, Bank telah memiliki 249 kantor layanan termasuk 1 (satu) kantor cabang di Malaysia. Operasional Bank juga didukung oleh jaringan layanan yang luas berupa 619 unit ATM Muamalat, 120.000 jaringan ATM Bersama dan ATM Prima serta 55 unit Mobil Kas Keliling.

 

BMI melakukan rebranding pada logo Bank untuk semakin meningkatkan awareness terhadap image sebagai Bank Syariah Islami, Modern dan Profesional. Bank pun terus merealisasikan berbagai pencapaian serta prestasi yang diakui, baik secara nasional maupun internasional. Kini, dalam memberikan layanan terbaiknya, BMI beroperasi bersama beberapa entitas anaknya yaitu Al-Ijarah Indonesia Finance (ALIF) yang memberikan layanan pembiayaan syariah, DPLK Muamalat yang memberikan layanan dana pensiun melalui Dana Pensiun Lembaga Keuangan, dan Baitulmaal Muamalat yang memberikan layanan untuk menyalurkan dana Zakat, Infak dan Sedekah (ZIS). 

 

BMI tidak pernah berhenti untuk berkembang dan terus bermetamorfosa untuk menjadi entitas yang semakin baik dan meraih pertumbuhan jangka panjang. Dengan strategi bisnis yang terarah, Bank Muamalat Indonesia akan terus melaju mewujudkan visi menjadi “The Best Islamic Bank and Top 10 Bank in Indonesia with Strong Regional Presence”.



Bank Muamalat

<ul>
	<li>Menjalankan aktivitas pencapaian target bisnis pembiayaan mortgage/KPR</li>
	<li>Memproses pengajuan pembiayaan mortgage dari calon nasabah atau nasabah</li>
	<li>Menjaga kelancaran angsuran dari nasabah pembiayaan mortgage sesuai dengan prosedur yang berlaku</li>
	<li>Membina relasi yang baik dengan nasabah pembiayaan mortgage dan membuka peluang mendapatkan referensi calon nasabah</li>
	<li>Diutamakan memiliki relationship dengan Developer atau Agen Properti</li>
	<li>Dapat bekerja secara mandiri maupun didalam tim serta mampu bekerja dibawah tekanan</li>
</ul>

Penempatan: Jakarta, Bekasi, Solo, Semarang, Pekalongan, Pemalang, Yogyakarta, Bontang, Gorontalo, Ambon, Ternate, Sorong, Jayapura, Makassar, Palu

Relationship Manager Consumer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Aces Call Center Jobs Inc.

<ul>
	<li>Assist users in identifying issues and finding right solutions</li>
	<li>Stay updated with product and service information to provide updated and accurate information to the customers</li>
	<li>Apply listening skills to help diagnose the product issue/defect for proper escalation</li>
	<li>Ensure satisfaction of the customers for all calls</li>
</ul>

Consumer Electronics Customer Support | Fort BGC

<ul>
	<li>Handle incoming calls from customers</li>
	<li>Address concerns of the customers in a satisfactory manner</li>
	<li>Provide clear and concise step-by-step instructions to users/customers over the phone to resolve technical and account related issues</li>
	<li>Adhere to company and account policies at all times</li>
</ul>

Consumer Electronics Technical Support TSR | Ortigas

Hijra (previously known as the ALAMI Group) is a financial technology company that follows sharia principles. It was founded in 2018 by Dima Djani, Harza Sandityo, and Bembi Juniar. The company offers a range of services, including a peer-to-peer lending platform, mobile banking app, and mortgage all of which are based on sharia principles.

Hijra has a presence in 482 cities across 32 Indonesian provinces through both commercial and social initiatives.

The company's goal is to provide convenient, fair, and transparent access to sharia financing for the Muslim community and to support them on their journey to a more meaningful and impactful life.

Group Hijra (Hijra Bank, ALAMI P2PL)

<ul>
	<li class="text-justify">To support Consumer Tribe for market research and market strategy planning to achieve consumer tribe OKRs;</li>
	<li class="text-justify">To support Consumer Tribe for Strategic Partnerships and Account Planning that would benefit the consumer tribe growth;</li>
	<li class="text-justify">To support PDA department in preparing SOPs and process documentations.</li>
</ul>

Consumer Business Intern

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

Full Stack Developer | Digital Consumer Tech Division

<ul>
	<li>Assist users in identifying technical issues and finding right solutions</li>
	<li>Conduct remote troubleshooting and give step by step clear instructions to customers over the phone</li>
	<li>Ensure follow-through of trouble tickets and satisfactory resolution of technical cases</li>
	<li>Keep abreast with the latest technologies to assist customers effectively</li>
</ul>

Consumer Electronics Technical Support Specialists | Dayshift | Pasig

Started in 2013, we are the first agency in the Philippines to provide sales and marketing outsourcing solutions through a fully-staffed, ready to dock sales and marketing organization. In less than 5 years, we have serviced some of the biggest brands in the country, such as adidas Philippines, Globe Telecom, Datu Puti, San Remo Pasta, Bridgestone, Meralco, and many more!

Check out more at:
https://www.youtube.com/watch?v=TzmRH_T4Tvs&t=7s

Blue Spark Solutions, Inc.

This is a client-facing role in support of a major FMCG client. Ultimately it entails working with the client to answer strategic business questions with data-driven insights. You need to be able to work with different types of data, but experience with Nielsen data is the bare minimum.

Responsibilities

<ul>
	<li>To take a brief from client independently, understand the underlying business questions, and be able to craft an analysis plan</li>
	<li>Analyze and interpret data together with the analytics team to arrive at fresh and actionable insights</li>
	<li>To summarize and visualize data in tables, charts, and graphs</li>
	<li>To build a story, corresponding recommendations, and delivery final reports and/or presentations to client</li>
	<li>Lead client meetings and presentations</li>
</ul>

Sr. Consumer Insights Analyst | FMCG

PT. Minoshima Fast Inspection resmi didirika pada tanggal 17 September 2019 oleh Mr. Minoshima Daiji yang telah memiliki Minoshima Group di beberapa Negara seperti Jepang, China, India dan Malaysia.
PT. Minoshima Fast Inspection bergerak di bidang jasa yakni sebagai pihak ketiga spesialis jasa inspection, quality control dan quality assurance produk Garment yang memproduksi produk bermerek UNIQLO.
Kami menggunakan standar inspeksi internasional seperti AQL system (Acceptable Quality Level (tingkat kualitas yang dapat diterima menurut produsen), atau pada standar terbaru disebut Acceptance Quality Limit (batas kualitas penerimaan)) untuk melakukan proses pekerjaan maupun pelatihan karyawan kami agar dapat memberikan service yang profesional.

PT Minoshima Fast Inspection

<ul>
	<li>Handling communication between customer and inspection manager</li>
	<li>Being a translator or interpreter as needed</li>
	<li>Work with inspection manager and respective quality control leaders, to ensure customer's feedbacks are rectified</li>
	<li>Report directly to company's commissioner</li>
	<li>May require traveling within Indonesia if needed</li>
</ul>

Japanese Speaker for Customer Relation

Conduct business development activities to expand BSP’s reach across both FMCG and non-FMCG clients

Lead a team of Consumer Insights Analysts specializing in FMCG

Clients managed by the team are within and outside the Philippines

Can easily digest underlying business questions, and be able to craft an analysis plan

Analyze and interpret data together with the analytics team to arrive at fresh and actionable insights

To oversee a team of analysts and provide helpful feedback to the team in presenting to clients

To build a story, corresponding recommendations, and delivery final reports and/or presentations to client

Lead client meetings and presentations if needed

Be a model of our core values Excellence, Integrity, Malasakit

Head of Consumer Insights | FMCG

Pepsi-Cola Products Philippines Inc. (PCPPI) is the exclusive manufacturer of PepsiCo beverages in the Philippines, with a relationship spanning 70 years. PCPPI's principal stockholders are Lotte Corporation, Lotte Chilsung Beverage Co. Ltd., and Quaker Global Investments B.V. PCPPI manufactures and sells well-known beverage brands: Pepsi-Cola, Mountain Dew, 7-Up, Mirinda, Mug, Gatorade, Tropicana, Lipton, Sting, Premier, Milkis, and Aquafina. It has established 13 operations across the country, serving more than 740,000 outlets and providing employment through its extensive distribution network. 
 
PCPPI is committed to create a positive impact on society with programs focused on environmental sustainability, nation-building, and inclusive development.

Pepsi-Cola Products Philippines, Inc.

The Key Account Manager will develop, lead, monitor and coordinate (with all concerned functional groups) business plans and programs of his assigned territory/accounts within the approved Sales and Distribution strategies and implementing guidelines with the objective of achieving distribution, revenue and profitability targets.

Key Account Manager

<ul>
	<li>Overall helps manage large data sets relevant to sales &amp; marketing decision-makers in various industries: FMCG, Telco, and Consumer Electronics</li>
	<li>Works closely with senior analysts and the Head of Analytics to assist in the preparation of data visualizations to answer different business questions</li>
	<li>Can manage large data sets, develop reports, and troubleshoot data issues</li>
	<li>Streamlines and improves current processes as well as innovates new processes to enhance efficiency via automation</li>
	<li>Trains end users on new reports and dashboards</li>
	<li>Primary clients would be in the Fast Moving Consumer Goods (FMCG) and Telco industries</li>
	<li>Be a model of our three core values: Excellence, Integrity, and Malasakit</li>
</ul>

Data Analyst | Davao based

Data Analyst

Our group of companies range from services, food and beverage, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

<ul>
	<li>Engaging with retailers to promote our direct catalog sales</li>
	<li>Proficiency in outbound cold calling, including offshore markets</li>
	<li>Research about US-based retail businesses </li>
	<li>Key performance indicators (KPIs) comprise daily call volume, conversion rate of retailers, and average order size.</li>
</ul>

- WFH Setup until further notice 
- Nightshift (EDT/EST) 
- Equipment is provided

Sales Representative

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Costumer Experience Supervisor will be responsible for overseeing the day-to-day operations of the consumer relations department, ensuring high-quality service delivery, and maintaining customer satisfaction levels. The ideal candidate will have excellent communication skills, strong leadership abilities, and a passion for delivering outstanding customer service.

Key Responsibilities:

Team Leadership:

Supervise and lead a team of consumer care representatives.

Provide coaching, mentoring, and training to team members to enhance their skills and performance.

Set clear performance objectives and provide regular feedback to team members.

Foster a positive and collaborative work environment.

Customer Service Management:

Ensure that all consumer inquiries, concerns, and complaints are addressed promptly and professionally.

Monitor team performance metrics, such as response times, resolution rates, and customer satisfaction scores.

Implement strategies to improve customer service quality and efficiency.

Handle escalated customer issues and provide resolution as needed.

Process Improvement:

Identify areas for process improvement within the consumer care department.

Develop and implement new policies, procedures, and best practices to enhance service delivery.

Analyze customer feedback and suggest improvements to products or services based on consumer insights.

Data Analysis and Reporting:

Collect and analyze data related to consumer interactions, service levels, and performance metrics.

Prepare regular reports on key performance indicators (KPIs) and present findings to management.

Use data-driven insights to make informed decisions and improve departmental efficiency.

Cross-Functional Collaboration:

Collaborate with other departments, such as sales, marketing, and product development, to address customer needs and concerns.

Communicate customer feedback and insights to relevant teams to drive product and service improvements.

Participate in cross-functional meetings and projects as needed.

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