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ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
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•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
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•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Handle customer inquiries both by telephone and email</li>
	<li>Research required information using available resources</li>
	<li>Assist customers on balance inquiry, request for activation, and the like</li>
	<li>Keeping sensitive customer or company information confidential</li>
	<li>Blended Account 70% Voice</li>
</ul>

Customer Service Representative (CSR) | Ortigas

<ul>
	<li>Oversee a team of healthcare processors in charge of clinical appeals, claims denial or utilization management to achieve client service level and team targets</li>
	<li>Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group in accordance with the organization’s policies and applicable compliance requirements.</li>
	<li>Monitor and resolve performance, behavior or attendance issues using prescribed performance management techniques</li>
</ul>

Nurse Team Lead | US Healthcare Account | Ortigas Pasig

Game8 Global Inc. is a newly established company, and hiring started in October 2020. The company aims to provide sufficient and trustworthy information to all game enthusiasts worldwide. We offer walkthroughs for various games as a service by disseminating helpful articles, both updated and newly developed games, on one of Japan's top game guides and walkthrough sites, Game8 Inc.

As Game8 Global Inc. is relatively new, we are still looking for avid gamers with content writing and/or video editing experience. We are highly interested in having unique, extremely motivated, and passionate individuals join the team. 

With a regularization rate of 85%, there's a high chance for promotion to higher positions depending on your work performance. 

If you have a fascination with games, are ecstatic about meeting people with a young and fresh vibe, eager to learn, and would like to be a part of our growing team, please send us your CV or apply here, and we'll be more than happy to welcome you!

Game8 Global Inc.

<ul>
	<li>May be assigned to handle end-to-end Talent Acquisition process from talent search and pre-screening up until onboarding or offboarding process.</li>
	<li>Records and monitors the attendance of employees and takes note of violations such as tardiness, absences, over breaks, etc., and records and reports any changes in leaves and other applicable credits and forms of employees.</li>
	<li>Filing incoming and outgoing documents, including confidential documents by higher management, of the company, and checking and keeping records of the Personnel Policies of the companies, Evaluation forms &amp; 201 Files of employees.</li>
	<li>Support and initiate additional engagement programs within the company, prepare monthly, quarterly, and annual governmental reports (SSS, HDMF, PHIC, DOLE, and other government agencies as necessary), assist in the preparation of Payroll reports, and attend to other administrative and clerical tasks instructed by management.</li>
	<li>Monitoring Company-owned items such as laptops, consoles, and other office equipment including their release and return.</li>
	<li>Assists with organizing company events such as year-end and summer events if necessary.</li>
	<li>Plans employee training and development activities, including on-the-job and orientation activities for new hires and regularized employees.</li>
	<li>Supporting expatriates in the company by providing assistance in mobile phone and internet line registration, preparation of visa documents, business trips, and their residences.</li>
	<li>Coordinates with applicable vendors as support of the company's requirements</li>
</ul>

Interviewing and Hiring

Record Keeping

Clerical Skills

Employee Relations

Attention to Detail

Speaking

Microsoft / MS Office

HR and Admin Assistant

CoreData is a global market research consultancy with offices in Manila, Sydney, London and Boston.  With roots in financial services, CoreData has a deep understanding of banking, superannuation, financial planning, insurance, funds management, and investment platforms and helps its customers understand their market, customers and partners through advanced data intelligence, as well as traditional qualitative and quantitative research techniques. CoreData offers a unique collaboration of market research, media, industry and marketing professionals. 

CoreData helps its customers understand their market, customers and partners using qualitative and quantitative research techniques.


CoreData Research Services, Inc.

About the role

<ul>
	<li>CoreData is seeking a detail-oriented and self-directed Full Stack Developer who will play a key role in developing and maintaining software for CoreData’s digital capabilities.</li>
	<li>This Manila-based full-time role is best suited to candidates with 5+ years of production internet application experience</li>
	<li>Working with a team in Manila and supporting client managers in Australia, London and Boston, you will have the opportunity to be part of the exciting next phase of CoreData, building new research technologies</li>
</ul>

About You

<ul>
	<li>You are naturally detail-oriented and have a high sense of confidentiality. Motivated and passionate, you relish working in a fast-paced, highly collaborative environment and are comfortable delivering to tight deadlines.</li>
	<li>You enjoy dealing with a range of stakeholders and multi-tasking across client projects, demonstrate a willingness to learn and have a keen desire to progress your career.</li>
</ul>

What you’ll be doing

You’ll join the team develops and maintains all of CoreData’s digital capabilities. This involves:

<ul>
	<li>Developing and maintaining software for CoreData’s digital capabilities</li>
	<li>Developing ETL pipelines and interfaces for CoreData’s databases</li>
	<li>Improving CoreData’s existing survey and content management systems</li>
</ul>

Why you should join

<ul>
	<li>Be part of the exciting next phase of CoreData, building new research technologies</li>
	<li>Competitive salary package</li>
	<li>Professional growth opportunities</li>
</ul>

Node.js

PostgreSQL

MySQL

Full Stack Developer

<ul>
	<li>Responsible for attracting, sourcing and contacting candidates for customer service / call center agent positions</li>
	<li>Conduct cv screening of applicants from different channels</li>
	<li>Schedule applicants for interview</li>
	<li>Respond to applicant inquiries in a courteous and timely manner</li>
	<li>Stay abreast of applicant sourcing best practices and share improvement recommendations</li>
	<li>Other tasks that may be assigned by supervisor and the management.</li>
</ul>

HR Admin Associate | Ortigas

Utilization Management Team Lead | Pasig and Cebu

This position is a 1 year fixed-term contract.

<ul>
	<li>Video gamers are tasked to play games, record videos of the game, and take photos of specific levels or items of a game required by the website.</li>
	<li>Whenever games assigned are modified, the project employee shall coordinate and provide constant communication with his/her immediate, in-house engineers and/or programmers when necessary;</li>
	<li>Lastly, Video Gamers will perform such other functions as may be from time to time assigned by the Company through its President or authorized representative(s).</li>
</ul>

Organizing and Planning

Time Management

Critical Thinking

Communication Skills

Video Gamer

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

About the role

We are looking for a Client Success Manager who is eager to bridge the gap between client needs and our business services. This is an administrative and support role that will entail client coordination and management. You will be the client’s go-to person for updates and movements on their business needs, and will be likewise responsible for aligning the Serving Group with the direction of the current accounts. 

What you’ll do

<ul>
	<li>Preparation of documents for business registration (DTI, LGU, BIR, SSS, Philhealth, PAG-IBIG and Bank account), whichever is applicable</li>
	<li>Monitoring of quarterly and annual city/business taxes for A99, Loft, and clients</li>
	<li>Inform Sales Manager for sales opportunities</li>
	<li>Communicate clearly with clients so that service expectations are properly set</li>
	<li>Proactively focus on long-term client relationship building and retention</li>
	<li>Liaise with production and management departments, and utilize other resources as necessary to resolve issues and deliver exceptional client service</li>
	<li>Assist our clients in their project’s production process and make sure that project remains within the scope and approved schedule with a Basecamp update every other day or as required</li>
	<li>Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team</li>
	<li>Give feedback and recommendations to the management team to improve products, services, and customer experience</li>
	<li>Other tasks that may be assigned by the Shared Services Manager</li>
	<li>Onsite role; reporting to the office from Monday to Friday</li>
</ul>

Relationship Management

Sales and Marketing Knowledge

Customer Service

Data Management

Client Success Manager | Onsite

<ul>
	<li>Playing through games and wrtiing reviews.</li>
	<li>Designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>Edits articles and images required for the articles</li>
	<li>Cover news and features related to games.</li>
	<li>Responsible for maintaining the current and breaking news in the video game industry and assisting with news coverage on our site.</li>
	<li>Data analysis and extensive research for new and popular games</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
	<li>Most important to this task is constant communication with in-house engineers and programmers, as well as judicious research.</li>
</ul>

Technical Writing

Content Writing

Feature Writing

Research

Creative Writing

Computer Literate / Basic Computer Skills

Game Review Writer

Over 25 years ago, Kadence International was founded in the UK as a B2B data collection agency. While retaining this heritage over the years, we quickly expanded in our capabilities, now offering B2B and B2C services that include everything from data collection to insight consultancy. Over the years, we also expanded our physical presence globally. We currently operate out of 10 countries and have a global team that consists of 300+ marketing research professionals.

In 2017, Kadence became part of Cross Marketing Group (HQ: Tokyo, Japan), a leader in the Japanese marketing research industry. With the backing of Cross Marketing Group, Kadence has since grown our business even further, and are looking to deepen our footprint in the global marketing research industry by supporting the growth of our clients’ businesses through the expertise that we continue to build from 25 years ago.

Kadence International

<ul>
	<li>Assist in project management for the whole duration of internship period (based on assigned project team)</li>
	<li>Assist Admin Department when necessary</li>
	<li>Handle simple admin tasks</li>
	<li>Support operations team in creating reports, and/or forecast.</li>
</ul>

Operations Intern

NGP-IMC is a digital PR company in the Philippines, made of teams with a knack for storytelling and a passion for delivering positive results. We strongly believe in the power of close collaboration to build authentic and compelling narratives around your brand, no matter how big or how small you might be. And if you’re a local, homegrown business, we’re rooting for you even harder!

Wherever you might come from, whatever brand you might have, we know you have a story to tell. Let’s tell, share, and connect it.



NGP Integrated Marketing Communications 

<ul>
	<li>The candidate should be able to regularly monitor and manage all assigned brand pages, develop recommendation on content and other digital initiatives the brand could do to sustain their communities</li>
	<li>The candidate will be given the opportunity to take up various certifications from digital marketing institutions such Meta, HubSpot, Google, among others</li>
</ul>

Marketing Communications

Community Development

Public Relations (PR)

Social Media Community Manager

<ul>
	<li>Assist Business Development Team for the whole duration of internship period</li>
	<li>Assist Admin Team and Operations Team when necessary</li>
	<li>Handle leads generation during internship period</li>
	<li>Support Admin Team in creating reports and/or forecasts</li>
</ul>

Business Development Intern

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Summary: The Retail Operations Manager, reporting to senior management, oversees and coordinates the operations of multiple fashion retail stores within a designated area. This role involves managing a team of Area Managers and ensuring each store operates efficiently, meets sales targets, and upholds brand standards.

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage, monitor, and guide a team of Area Managers responsible for individual stores within the designated area</li>
		<li>Responsible for the increase of store sales and net revenue, as well as minimizing sore overheads.</li>
		<li>Responsible for the increase of store sales and net revenue, as well as minimizing store overhead.</li>
		<li>Responsible for monitoring the number of stores.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Provides market feedback on market reception to specific items and categories to MPCD (Merchandising, Planning, and Control) and Creatives.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

Retail Operations Manager

We provide software to help stakeholders in the global TIC (Testing, Inspection and Certification) industry operate and transfer information to increase value, integrity and awareness of accredited certification.

By helping the TIC industry digitize and facilitate the flow of key information we help business and regulators around the world develop, monitor an improve global supply chains which leads to greater economic, environmental and social impact.

HIRING FOR START UP SUCCESS!

It’s the perfect time to join ITHINKWEB CORPORATION and we are looking for the best of the best.

We are a high-growth tech company that is looking to hire the most talented and passionate people. We have a great culture and have more than enough room for growth as we continue to scale our business. 

We believe in our mission – to build products that are so good they can only be sold by unicorn companies and WE WANT YOU TO BE PART OF IT!


IThinkWeb Corporation

This position is open to candidates looking for a full-time job and a rewarding long-term career. 
 
Opportunity for growth in a leadership role in line with the company expansion.

 
The Finance and Admin Associate's responsibilities include mainitaining records for all transactions, preparing monthly and quarterly financial reports, and processing of payemnts and reimbursements.

The Finance and Admin Associate will manage daily tasks of IThinkWeb Corporation by providing administrive and clerical support.

Duties and Responsibilities:

• Manage registration and compliance of the company with government agencies 
• Prepare and process General Information Sheet (GIS) with Securities and Exchange 
• Manage payments and remittances of the company for mandatory government benefits such as in the following; Securities and Exchange Commission (SEC), Bureau of Internal Revenue (BIR), Social Security System (SSS), Home Development Mutual Fund (HDMF), ​Philippine Health Insurance Corporation (PhilHealth) 
• Update procedures on payments, such as monthly statutory payments and other payables, ensuring timeliness and accuracy of information 
• Process and compute monthly payroll 
• Create and update records of daily transactions 
• Back up electronic files using proper procedures 
• Provide secretarial and administrative support to the management and HR/FA team 
• Ensure office supplies are maintained, which includes checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times 
• Assist in planning travels, trips, meetings, and other arrangements for the company 
• Assist with financial management by encoding and filing financial materials for proper management procedures 
• Prepare reports and documents for finance and admin purposes 
• Work with external auditor for end-of-year reports for SEC and BIR 
• Ensure the confidentiality and security of files and filing systems 
• Assist with visa application 
• Perform other ad-hoc duties as assigned by management

Taxation

Bookkeeping

Accounting

Payroll

Finance and Admin Associate

Job Description

Specific duties:

<ul>
	<li>Monitoring of Yearly Store Pcount Charges Summary</li>
	<li>Pcount Schedule Yearly/Monthly</li>
	<li>Monthly Pcount Status Monitoring</li>
	<li>Pcount Permit Boutique/Depstore</li>
	<li>Conduct Store Pcount</li>
	<li>Cash Advance / Liquidation - Pcount Transpo and Allowance</li>
	<li>Monitoring/Pull out / Delivery efore store Pcount</li>
	<li>Monitoring of Pending for Incoming / after DS Pcount</li>
	<li>Pcount Discrepancy Monitoring Status-Encoding</li>
	<li>Pcount Analysis/Discrepancy Report</li>
	<li>Manual Adjustment / After Department store Analysis</li>
	<li>Egress Zero Out Monitoring</li>
	<li>Sanction / Non Sanction Manual Adjustment</li>
	<li>Monitoring of Delivery Discrepancy / Adjustment</li>
	<li>Store Negative SOH Monitoring-Merchandise</li>
	<li>Store pending ASN Monitoring Pull Out / Delivery</li>
	<li>Pending ASN Delivery / DS Store Assigned</li>
	<li>Monitoring Provincial Deliveries ( Confirmation of Goods)</li>
	<li>Department Store Delivery Incoming</li>
	<li>Department Store Pull Out Incoming</li>
	<li>Monitoring of Pull out Discrepancy</li>
	<li>Pull out discrepancy Manual Adjustment</li>
	<li>Non- Merchandise Manual Adjustment</li>
	<li>Reverse Adjustment ( WH/ STORE )</li>
	<li>Weekly Sales Encoding / Monthly Balancing</li>
	<li>Monthly Monitoring of Actual Sales Vs. Portal</li>
	<li>DMIS Department AM/PM Monthly Summary</li>
	<li>Store AM/PM Encoding / Weekly Summary</li>
	<li>OTRS/BOX/IA Password Monitoring</li>
	<li>Brand Review / Update inventory concern</li>
	<li>WH Analysis / Category</li>
	<li>Warehouse Negative SOH Monitoring ( Merchandise / Non Merchandise)</li>
	<li>Clerance Monitoring</li>
</ul>

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