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JoyRide is the first and only homegrown superapp in the Philippines that offers a diverse range of ride-hailing and delivery services. With over 10 million app downloads, JoyRide operates 24/7 in different cities, catering to the needs of commuters in Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, and soon set to expand its services to Pampanga and Ilocos Norte. JoyRide began its journey as a Motorcycle Taxi (MC Taxi) service, challenging the existing ride-hailing monopoly in the country, and has now expanded to offering 4-wheel options like JoyRide Car, JoyRide Taxi Cab, and JoyRide Super Taxi. Guided by its vision of becoming the country's premier mobility company, JoyRide is steadfast in its commitment to continually explore accessible, efficient, and innovative technology-driven mobility solutions that empower and positively impact the various communities it serves.

JoyRide PH

Responsibilities: 

• Conceptualize, plan, and lead special projects with cross-functional teams for successful execution

• Build strong relationships with stakeholders and partners, leading negotiations and fostering partnerships

• Collaborate with other departments such as Strategy, Marketing, and Operations to achieve project goals

• Ensure projects are delivered on time, within budget, and meet objectives through effective project management

• Contribute to company growth strategies by identifying opportunities and driving revenue growth

• Drive continuous improvement initiatives for enhanced efficiency and effectiveness

• Prepare comprehensive project reports and communicate effectively with senior management and stakeholders

• Work closely with the Head of Special Projects, manage day-to-day program activities, and oversee key actions

Special Projects Lead

As a Technical Lead Engineer at JoyRide, you will play a pivotal role in guiding and mentoring engineering teams, making critical technical decisions, and providing direction for the development of our ride-hailing platform. Your expertise in software development, cloud technologies, containerization, database management, DevOps practices, and mobile application development will be instrumental in ensuring the scalability, performance, and reliability of our systems.

Technical Lead Engineer

Job Responsibilities:

<ul>
	<li>Collaborate with the team to ensure consistency of designs across various media outlets</li>
	<li>Create compelling and effective logos, designs, print, and digital media</li>
	<li>Maintain awareness of current industry and technology standards, social media, competitive landscape, and market trends</li>
</ul>

Data Visualization

Adobe Photoshop

Presentation Skills

Adobe Illustrator

Print Design

Graphic Designer

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Aces Call Center Jobs Inc.

<ul>
	<li>Handle customer inbound calls for internet TV subscription.</li>
	<li>Process request for renewal, activation, disconnection and billing inquiries.</li>
	<li>Assist with minor troubleshooting and route the calls to Level 2 for complex technical issues.</li>
	<li>Ensure all calls are in keeping with company policies.</li>
</ul>

Customer Service Representatives | Cable TV | Antipolo

For Direct Hiring 

<ul>
	<li>Provide quality customer service for all clients and members. </li>
	<li>Coordinates closely with healthcare providers for claims evaluation and case management.</li>
	<li>Establish a good rapport and assist members with their queries/concerns from all communication platforms.</li>
</ul>

Salary Package

<ul>
	<li>Monthly salary P16,000 </li>
	<li>Night differential pay, 13th month pay and incentives</li>
	<li>HMO benefits</li>
</ul>

Customer Service Associates | Local Healthcare Account | Antipolo Rizal

For Direct Hiring 

<ul>
	<li>Handle inbound calls concerning bank products and services, interest rates on deposits and loans, and etc.</li>
	<li>Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly</li>
	<li>Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay</li>
</ul>

Benefits Package 

<ul>
	<li>Night differential, holiday pay and incentives</li>
	<li>HMO benefits</li>
</ul>

Customer Service Associates | Banking Account | Antipolo Rizal

For Direct Hiring 

<ul>
	<li>This position acts as the first point of contact for all customer concerns and must exhibit eagerness to assist and resolve customer issues at all times.</li>
	<li>Handle inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries.</li>
	<li>Resolve customers’ issues via phone in a professional and timely manner.</li>
	<li>Stay positive and give customer reassurance that their concerns are your primary concern.</li>
</ul>

Salary Package 

<ul>
	<li>Fixed monthly salary and allowances 17K-18K with Incentives as high as 50K per month.</li>
	<li>HMO benefits</li>
</ul>

Customer Service Agents | Telco | Antipolo Rizal

<ul>
	<li>Create exceptional customer experience through handling of inbound customer service calls.</li>
	<li>Process request for applications, renewal, activation, disconnection and any billing inquiries.</li>
	<li>Respond to common computer/cable modem questions and route the calls to Level 2 for complex technical issues.</li>
	<li>Display proper phone etiquette.</li>
</ul>

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