LinkIT 360 is an information technology and digital solutions company specializing in mobile Value-Added Services (VAS), digital platforms, software development, system integration, and technology-based business solutions.

We support telecommunications operators, enterprises, government institutions, and strategic partners in developing, implementing, and monetizing scalable digital solutions. With operations and business exposure across Southeast Asia, LinkIT 360 combines technology, commercial strategy, and industry expertise to deliver reliable solutions that drive revenue growth, operational efficiency, and digital transformation.

LinkIT 360

Key Responsibilities:

<ol>
	<li>Online Medical Consultation</li>
</ol>

<ul>
	<li>Provide professional medical consultations via chat-based telemedicine platform.</li>
	<li>Assess patient conditions accurately through online interactions.</li>
	<li>Deliver evidence-based medical advice and treatment plans.</li>
</ul>

<ol>
	<li>Online Sick Leave &amp; E-Prescription</li>
</ol>

<ul>
	<li>⁠Issue online medical certificates (sick leave letters) in accordance with applicable medical regulations.</li>
	<li>Provide electronic prescriptions when medically appropriate.</li>
	<li>Ensure compliance with Thailand medical and telehealth regulations.</li>
</ul>

<ol>
	<li>Clinical Documentation &amp; Compliance</li>
</ol>

<ul>
	<li>Maintain accurate digital medical records.</li>
	<li>Ensure patient confidentiality and data privacy standards are upheld.</li>
	<li>⁠Follow standard operating procedures (SOP) for telemedicine services.</li>
</ul>

<ol>
	<li>Collaboration &amp; Continuous Improvement</li>
</ol>

<ul>
	<li>Communicate effectively in English with the international management team.</li>
	<li>Participate in training, case discussions, and telemedicine development programs.</li>
	<li>Contribute to improving telehealth service quality and patient experience.</li>
</ul>

Freelance Telemedicine Physician Thailand

We're a small Dutch tech company building ComChamp - the central nervous system for organisations. Today it's a CRM and Customer Journey Orchestration platform. Our clients are energy and telecom companies in the Netherlands who use it to run everything from lead intake to proposals to service delivery, without stitching five tools together.

Where it's going: an Agentic Communication Hub, where AI agents handle routine interactions, hand off to humans for complex ones, and operate within the same journeys and audit trails. Same workflow, executed by a person or an AI. That's what we're building toward.

ComChamp

<h3>The role:</h3>

You'll own the space between what we want to build and what our customers are asking for. Your job is to understand both well enough to make a defensible call, write it down clearly, and get it built. We're not looking for a backlog administrator or a project manager. We're looking for someone who can sit with a stakeholder describing a symptom and leave with a clear picture of the underlying process, the actual problem, and the constraints around it.

<h3>What you'll do:</h3>

<ul>
	<li>
	Own the backlog end-to-end - you decide what gets built next and why, and you keep the team clear on both.
	</li>
	<li>
	Do the business analysis - get past what people ask for to what they actually need: the process behind it, the constraints around it, the edge cases nobody mentioned.
	</li>
	<li>
	Design the solution. Map the business process, define the logic and the edge cases, and produce a specification the team can build from without guessing.
	</li>
	<li>
	Run the product rhythm. Refinement, planning, acceptance together with an international team and Dutch clients.
	</li>
</ul>

 

<h3>What we offer:</h3>

<ul>
	<li>
	Salary in line with your capabilities
	</li>
	<li>
	Fully remote, with at least 4 hours of daily overlap with Dutch business hours (we'll align on a fixed window together).
	</li>
	<li>
	Long-term contract, as we're not looking for a quick project, we're building a team.
	</li>
	<li>
	Real ownership and influence on what we build and how.
	</li>
	<li>
	A small friendly team betting seriously on AI-driven development. We experiment with the newest capabilities constantly, always tied to real deliverables. 
	 
	</li>
</ul>

Product Owner

The Home Care CPAs is a woman-owned firm built around one deliberate choice: to serve a social impact industry. The people running home care agencies deserve financial partners who understand their world and show up with expertise, intention, and integrity.

The Home Care CPAs

About Us &amp; What We Need

We’re a full-service accounting firm specializing in clients in the home care industry. As we continue to grow rapidly, we’re looking for an experienced accountant to manage some of our more complex client accounts.

The ideal candidate will have a strong background in accounting, financial reporting, and financial planning &amp; analysis. Public accounting experience is a plus, and the ability to manage multiple client accounts simultaneously is essential.

We value and encourage curiosity. Sometimes we know the answer, sometimes we don’t. What’s most important is asking a question if we need help finding it. 

We’re a mom-owned business that believes work should support life, not compete with it. We take pride in being a progressive firm, committed to modernizing accounting processes and making the industry more human, approachable, and yes, even a little fun.

Key Responsibilities

<ul>
	<li>Categorize bank feed transactions in QuickBooks Online, including troubleshooting and researching items that require additional attention.</li>
	<li>Prepare and post month-end journal entries.</li>
	<li>Perform month-end account reconciliations to ensure accuracy and completeness.</li>
	<li>Conduct month-end variance analysis to identify discrepancies and areas requiring further investigation or adjustment.</li>
	<li>Finalize month-end financials to ensure timely and accurate reporting.</li>
	<li>Identify inefficiencies in accounting workflows and recommend process improvements.</li>
	<li>Respond promptly and professionally to client inquiries and provide clear, solution-oriented support.</li>
	<li>Manage a portfolio of approximately 10–15 client accounts, depending on client size and complexity.</li>
</ul>

Skills Required

<ul>
	<li>Proficiency in accounting software, especially QuickBooks Online</li>
	<li>Strong working knowledge of Microsoft Excel</li>
	<li>Comfortable learning and adapting to new tools and systems quickly</li>
	<li>Excellent attention to detail and accuracy</li>
	<li>Ability to analyze financial data to identify trends, discrepancies, and necessary adjustments</li>
	<li>Strong written communication skills with the ability to convey information clearly; effective verbal communication is also a plus.</li>
	<li>Collaborative team player with a proactive, solution-oriented attitude</li>
	<li>Curious and resourceful, with a willingness to research and investigate transactions</li>
	<li>Strong organizational and time management skills; able to handle multiple client accounts and meet deadlines</li>
	<li>Experience in public accounting or working with multiple clients is preferred</li>
	<li>Prior experience in the home care or elder care industry is a plus</li>
	<li>CPA or equivalent certification is a plus</li>
</ul>

Intuit QuickBooks Software

Analyzing Data

Financial Analysis

Attention to Detail

Reconciliation

Accounting

Microsoft / MS Excel

Staff Accountant

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Role

As a Pro Success Manager, you'll be a hands-on people leader focused on helping Pros get real, measurable value from Thumbtack. You'll lead a team of Success Specialists who drive retention, product satisfaction, and growth across their Pro portfolios. You'll ensure the team delivers consistent results through coaching, data-driven execution, and operational discipline. This role is ideal for a leader who thrives in the details — motivating people, refining playbooks, and translating insights into immediate action to reduce churn and improve satisfaction.

What you’ll do

<ul>
	<li>Lead and coach a team: Manage 8-10 Success Specialists responsible for retention, satisfaction, churn prevention, and growth.</li>
	<li>Churn prevention: Use health signals and reporting to identify risk; coach your team on recovery tactics and ensure follow-through.</li>
	<li>Drive product satisfaction: Ensure pros understand and adopt high-impact features; provide feedback loops to Product for improvement.</li>
	<li>Renewals and expansion: Support your team in executing renewals and identifying upsell opportunities with structure and consistency.</li>
	<li>Data-driven leadership: Monitor metrics (NRR, GRR, churn rate, CSAT, adoption, TTV); use insights in 1:ls and team reviews to drive performance.</li>
	<li>Process excellence: Implement playbooks for onboarding, adoption, renewal, and QBRs; identify process gaps and propose fixes.</li>
	<li>Cross-functional collaboration: Partner with Product, Marketing, and Sales to communicate Pro feedback and influence improvements.</li>
	<li>Talent development: Conduct regular coaching sessions, monitor progress toward goals, and celebrate wins that model Thumbtack's values.</li>
	<li>Pro advocacy: Encourage Pros to share success stories and promote Thumbtack through testimonials and case studies.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Account Management

Pro Success Manager [Remote, WFH]

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Sales Team

At our core, the Sales team is built to grow the company. We're focused on bringing in top-tier professionals who are prepared to offer an exceptional experience for our customers. What sets us apart is our consultative sales approach, which ensures our pros deeply understand our product and stay with us longer. We're a scaling sales organization on the lookout for dynamic leaders who are ready to build with us.

About the role

As our Sales Manager, you will recruit, train, and manage a team of Sales Development Representatives (SDRs) or Account Executives (AEs). You'll serve as a coach and strategist, empowering your team to hit key performance indicators (KPIs) and overcome sales obstacles by optimizing pitches and processes. The ideal candidate has strong sales expertise and understands that building trust and rapport with our pros is crucial for long-term relationships. In this pivotal role, you will directly influence the team's growth and company revenue by surfacing key insights from sales conversations, testing new data sources and processes, and improving the quality and quantity of pros on our platform.

What you’ll do

<ul>
	<li>Team Leadership: Cultivate a high-morale, high-performance sales culture by setting and achieving ambitious team goals.</li>
	<li>Coaching &amp; Development: Train and mentor all team members, from new hires to tenured staff, on sales strategies, scripting, and processes, particularly within a remote environment.</li>
	<li>Process Improvement: Manage dynamic sales campaigns, optimize team productivity, and streamline the workflow and operations for SDRs or AEs.</li>
	<li>Strategic Feedback: Provide direct feedback to Sales Leadership, Operations, and Enablement to improve workflow efficiency and identify key training opportunities.</li>
	<li>Product Expertise: Become an expert in the product and clearly articulate its value to every professional.</li>
	<li>Performance Management: Consistently monitor and document team performance.</li>
</ul>

Sales Team Manager [Remote WFH]

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

The position is responsible for developing B2B and B2C Android Apps.

The person is responsible for developing native Android applications that runs on both Android mobile phones and tablets. The person should be able to translate the company’s needs into functional and appealing interactive applications.

Responsibilities

<ul>
	<li>Create, maintain and improve existing Android Applications</li>
	<li>Design and implement interactive Android Applications</li>
	<li>Collaborate with back-end developers and UI/UX designers to improve usability</li>
	<li>Build solutions for users and customers</li>
	<li>Stay up-to-date on emerging technologies</li>
</ul>

Android Developer

We are seeking a passionate and experienced Community Manager to join our team. This role is pivotal in building and nurturing communities centered around specific chronic diseases such as diabetes, asthma, etc. The ideal candidate will have a deep understanding of patient needs, the ability to create engaging content, and the strategic foresight to grow the community through partnerships and influencer outreach.

Responsibilities:

1. Build and manage online and offline communities of patients suffering from specific chronic diseases. 
2. Develop and implement community-building strategies that enhance engagement, knowledge sharing, and mutual support among community members. 
3. Craft compelling and relevant content for the community to stimulate conversation and engagement within the communities. 
4. Identify, reach out to, and build relationships with potential partners and influencers who can help grow the community. 
5. Monitor, track, and report on feedback and online reviews, leveraging this information to improve community experiences. 
6. Organize and participate in events to build community and boost the community's brand visibility. 
7. Coordinate with the marketing team to ensure brand consistency and to leverage marketing initiatives for community growth. 
8. Stay updated with digital technology trends to ensure the community remains a user-friendly environment and to leverage new tools for community growth.

 

Qualifications:

1. Proven experience as a community manager or similar role. 
2. Experience in building and growing online communities, preferably in the healthcare sector. 
3. Excellent verbal and written communication skills. 
4. Ability to identify and track relevant community metrics. 
5. Knowledge of online marketing and marketing channels. 
6. Attention to detail, critical-thinker, and problem-solving skills. 
7. Ability to work with diverse groups and build strong relationships. 
8. Familiarity with chronic diseases and patient needs is a plus.

We are looking for a Community Manager who is passionate about making a difference in the lives of patients. If you are a team player, enthusiastic, and a self-starter with a passion for community building, we would like to meet you.

Community Manager

The position is responsible for developing B2B and B2C iOS Apps.

The person is responsible for developing native iOS applications that runs on both iPhone and iPad. The person should be able to translate the company’s needs into functional and appealing interactive applications.

Responsibilities

<ul>
	<li>Create, maintain and improve existing iOS Applications</li>
	<li>Design and implement interactive iOS Applications</li>
	<li>Collaborate with back-end developers and UI/UX designers to improve usability</li>
	<li>Stay up-to-date on emerging technologies</li>
	<li>Get feedback from, and build solutions for, users and customers</li>
</ul>

Apple iOS Developer

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Guide and assist clients in submitting necessary documents for BIR permit processing</li>
	<li>Act as the liaison between clients and BIR, facilitating smooth communication and timely processing</li>
	<li>Manage follow-ups with BIR and clients, ensuring swift and accurate processing</li>
	<li>Address client inquiries and concerns related to permit processing</li>
	<li>Update and maintain trackers for accurate record-keeping</li>
	<li>Provide suggestions for process improvements to enhance efficiency</li>
	<li>Serve as the main point of contact for clients' BIR-related concerns</li>
</ul>

Compliance Lead

Overview:

Expanding healthcare blog is seeking a driven, well-written, personable SEO Outreach Specialist to drive SEO results. The ideal candidate is passionate about digital marketing, has 2+ years of experience, is a strong writer and communicator, and is eager to learn about SEO and content marketing. 

Responsibilities:

<ol>
	<li>Create, and execute outreach via email, LinkedIN, and Facebook to generate link building and guest post opportunities</li>
	<li>Work with writing team, create outlines, edit drafts and build relationships with website publishers to get articles approved and published</li>
	<li>Format online content and posts to maximize SEO traffic</li>
	<li>Update and record link activity and interact with clients</li>
</ol>

SEO Outreach Specialist

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

The position is responsible for the front and back end of web applications. The person should be able to develop and maintain functional and stable web applications to meet the user's needs as well as have experience in UI/UX development.

<ul>
	<li>Participate in the entire application lifecycle, focusing on coding and debugging</li>
	<li>Write clean code to develop functional web applications</li>
	<li>Troubleshoot and debug applications</li>
	<li>Perform tests to optimize performance</li>
	<li>Collaborate with Front-end developers to integrate user-facing elements with server side logic</li>
	<li>Gather and address technical and design requirements</li>
	<li>Follow emerging technologies</li>
	<li>Liaise with developers, designers, and system administrators to identify new features</li>
	 
	 
	 
</ul>

Full Stack Developer

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

The QA Tester is responsible for ensuring that products such as websites, themes, and plugins conform to standards by executing test plans.

Test plans for websites cover requirements that developers and project leaders must complete when projects launch. The process involves creation of proper documentation, cross-browser checks, and making sure that the final product adheres to client requirements.

The QA Tester also reviews in-house themes and plugins to help minimize bugs after deployment. He/she coordinates with the product development to fix issues.

Responsibilities include:

<ul>
	<li>Conduct automated testing procedures on websites/app.</li>
	<li>Test internal tools such as Wordpress plugins and themes.</li>
	<li>Perform diagnostics and provide developers the steps to replicate bugs.</li>
	<li>Provide documentation and project history by submitting site issues to Salesforce and Gitlab.</li>
	<li>Perform minor adjustments and maintenance such as inputting DNS records and upgrading Wordpress plugins.</li>
	<li>Timely complete assigned projects and meet required monthly output.</li>
	<li>Coordinate with and provide updates to team leader and project managers about deliverables.</li>
	<li>Experience in Selenium/Cypress/New Relic Synthetics is a must</li>
</ul>

Software Quality Assurance (QA) Engineer

SUpost is the trusted online marketplace for university students. We launched over a decade ago and have grown into the largest used marketplace within the universities we serve. We believe trust is the heart of great e-commerce — and that students deserve a safer, friendlier place to buy, sell, and connect than the general internet. From textbooks to bikes to apartment listings to new friendships, SUpost is where the campus community comes together. Now we're ready to bring that magic to more campuses around the world — and we'd love to do it with you.

SUpost

Hi! I'm the founder of SUpost, the trusted online marketplace for the university communities. We're the go-to spot where university students buy and sell stuff, find roommates, score concert tickets, hire tutors, and connect with each other. Think of us as the friendly, university-only version of Facebook Marketplace, OLX or Craigslist — except people actually trust us.

We serve 131,000 users every year, we're profitable, and we've been around for over a decade. Now we're ready for our next adventure: expanding to more elite universities around the world — and we want you on the team to help make it happen.

This isn't a role where you'll be stuck in spreadsheets all day (though we do love a good spreadsheet). You'll be working directly with me, the founder, on the actual fun stuff that makes a startup grow.

What You'll Actually Do (the fun part)

<ul>
	<li>Business development — help us figure out which universities to launch in next and how to win them over</li>
	<li>Customer discovery — talk to real students, learn what they love (and hate), and bring those insights back to shape the product</li>
	<li>Product design input — share ideas on how the website should look, feel, and work for students</li>
	<li>Campus outreach — help us reach students at new universities and grow our community</li>
	<li>Founder collaboration — brainstorm, strategize, and execute together on growth experiments</li>
	<li>You'll learn what it actually takes to scale an online marketplace — not in theory, but by doing it.</li>
</ul>

Tools We Use

<ul>
	<li>Google Sheets &amp; Docs</li>
	<li>Dropbox Paper</li>
	<li>Telegram</li>
	<li>Zoom / Google Meet for video calls</li>
</ul>

Why This Role Is Awesome

<ul>
	<li>Direct mentorship from a Stanford grad (PhD, MS, BS — yes, all three!)</li>
	<li>Real ownership — you'll work on the things that move the needle, not coffee runs or busy work</li>
	<li>Fully remote — work from home, in your favorite hoodie</li>
	<li>Flexible hours — we care about results, not clock-watching</li>
	<li>Clear path to grow into Senior Operations, Team Lead, or Business/Strategy roles</li>
	<li>International team — you'll be working with people who genuinely care about building something meaningful</li>
	<li>Learn how startups really work — the messy, exciting, "we're figuring it out together" version</li>
</ul>

Who This Role Is Perfect For

<ul>
	<li>A curious, motivated early-career professional</li>
	<li>Someone who wants to build, not just check boxes</li>
	<li>A future leader who wants to grow alongside a startup</li>
	<li>Anyone interested in marketplaces, tech, business development, or product</li>
	<li>Ateneo and top-university graduates who want global exposure and real responsibility</li>
</ul>

Location

<ul>
	<li>Philippines (or wherever you call home)</li>
	<li>Fully remote (work from home)</li>
	<li>Open to future relocation opportunities</li>
</ul>

Salary

<ul>
	<li>Discussed during interview</li>
	<li>Base pay + performance-based incentives (because when we grow, you grow)</li>
</ul>

Perks &amp; Benefits

<ul>
	<li>Flexitime</li>
	<li>Work from home</li>
	<li>Mentorship &amp; career development</li>
	<li>Real startup experience (not the buzzword kind)</li>
</ul>

Virtual Teammate — Help Grow a Marketplace for University Students — Fully Remote, Training Provided

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

The Operations Intern works directly with the S&amp;OM to support strategic planning, operational reporting, cross-departmental coordination, and process documentation. This role is hands-on with real operational output — not observational. The intern will touch recurring reporting cycles, help streamline workflows between departments, manage administrative processes like vendor/client accreditation, and build the documentation backbone that keeps Spiralytics' operations legible and repeatable.

Key Responsibilities:

1. Reporting Support

<ul>
	<li>Assist in building and maintaining monthly operational reports and custom reports as requested by leadership</li>
	<li>Consolidate data from multiple departments (Back Office and Performance) into consistent, decision-ready formats</li>
	<li>Maintain report templates and flag inconsistencies or gaps in source data</li>
</ul>

2. Process Improvement &amp; Cross-Department Coordination

<ul>
	<li>Support the mapping of current workflows between departments</li>
	<li>Track action items and follow through on cross-departmental initiatives assigned by the S&amp;OM</li>
	<li>Flag cross-divisional coordination issues (Back Office ↔ Performance) early, rather than letting them surface late</li>
</ul>

3. Administrative Support

<ul>
	<li>Manage vendor and client accreditation documentation — collection, tracking, follow-up, and filing</li>
	<li>Maintain accreditation status trackers and proactively flag upcoming renewals or missing requirements</li>
	<li>Handle other recurring administrative tasks that support operational continuity</li>
</ul>

4. Process Documentation

<ul>
	<li>Document workflows and SOPs as they are mapped or revised, in a consistent, reusable format</li>
	<li>Maintain and update the SOP/documentation library</li>
	<li>Test documented processes for clarity — if a process can't be followed without additional explanation, flag it for revision</li>
</ul>

5. General Operational Support

<ul>
	<li>Assist with meeting logistics, agendas, and notes for leadership or cross-functional meetings</li>
	<li>Support light research/benchmarking tasks as needed (industry practices, tools, vendor comparisons)</li>
	<li>Take on ad hoc tasks that support the core Operations functions</li>
</ul>

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