omnie is an operations and support partner that helps businesses run more efficiently through specialized service divisions. Through omnieCSR and omnieAccounting, we provide organizations with the customer support and financial infrastructure needed to grow with confidence.

At omnieCSR, we deliver outsourced customer support powered by a blend of AI technology and highly trained human agents. Our teams handle voice, SMS, email, live chat, social media, and messaging platforms, helping companies resolve issues quickly while creating positive experiences for their customers.

Through omnieAccounting, we provide reliable accounting and financial support that helps businesses stay organized, compliant, and informed. Our services give companies clearer visibility into their financial performance so they can make smarter operational and growth decisions.

By combining customer experience operations with financial support, omnie allows companies across a wide range of industries to streamline essential business functions while focusing on what matters most: building great products, serving their customers, and growing their business.

omnie

Responsibilities

Bookkeeping &amp; Financial Management

<ul>
	<li>Categorize and reconcile bank and credit card transactions</li>
	<li>Maintain accurate records in QuickBooks Online</li>
	<li>Perform monthly account reconciliations</li>
	<li>Maintain clean and organized financial records</li>
	<li>Assist with bookkeeping cleanup and historical corrections as needed</li>
	<li>Manage receipt/expenses tied to transactions</li>
	<li>Support year-end tax preparation and coordination with CPA</li>
</ul>

Financial Reporting &amp; Analysis

<ul>
	<li>Provide weekly and/or monthly financial reports</li>
	<li>Monitor cash flow and account balances</li>
	<li>Help identify spending trends, inefficiencies, and areas for improvement</li>
	<li>Assist with budgeting and financial planning initiatives</li>
	<li>Help establish systems for business goals such as debt payoff, reserve savings, and marketing budgets</li>
</ul>

Operational &amp; Strategic Support

<ul>
	<li>Recommend improvements to bookkeeping systems and workflows</li>
	<li>Help transition from a “Profit First” style setup to a more traditional bookkeeping structure if appropriate</li>
	<li>Answer questions regarding financial reports and bookkeeping processes</li>
	<li>Explain financial information clearly to non-accounting team members</li>
	<li>Assist with implementing better financial habits and procedures</li>
	<li>Possibly take on payroll in the long-term</li>
</ul>

 

<ul>
</ul>

Hours

<ul>
	<li>Tuesday: 9:00am - 12:00pm PST</li>
	<li>Friday: Flex between 5:00am - 10:00am PST</li>
</ul>

Accountant (FMD)

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

Key Responsibilities

<ul>
	<li>Develop and execute link building (off-page SEO) and digital PR campaigns aligned with brand and marketing objectives</li>
	<li>Research, outreach, and maintain databases of media contacts, bloggers, and online publications</li>
	<li>Prepare and distribute link building materials such as but not limited to press releases, media pitches, and press kits</li>
	<li>Coordinate with link building and media partners for placements, interviews, and online features</li>
	<li>Monitor online visibility, brand mentions, publicity results, and digital campaign performance</li>
	<li>Assist in managing link building and influencer partnerships, collaborations, and sponsored content</li>
	<li>Work closely with SEO and marketing teams to maximize link-building and coverage outcomes</li>
	<li>Track performance metrics such as backlinks gained, domain rating, AI/LLM visibility, reach, impressions, and sentiment</li>
</ul>

Persuasion and Negotiation

Search Engine Optimization (SEO)

Communication Skills

Empathy

Market Research

SEO Online PR Specialist

Game8 Global Inc. is a newly established company, and hiring started in October 2020. The company aims to provide sufficient and trustworthy information to all game enthusiasts worldwide. We offer walkthroughs for various games as a service by disseminating helpful articles, both updated and newly developed games, on one of Japan's top game guides and walkthrough sites, Game8 Inc.

As Game8 Global Inc. is relatively new, we are still looking for avid gamers with content writing and/or video editing experience. We are highly interested in having unique, extremely motivated, and passionate individuals join the team. 

With a regularization rate of 85%, there's a high chance for promotion to higher positions depending on your work performance. 

If you have a fascination with games, are ecstatic about meeting people with a young and fresh vibe, eager to learn, and would like to be a part of our growing team, please send us your CV or apply here, and we'll be more than happy to welcome you!

Game8 Global Inc.

<ul>
	<li>Playing through games and writing reviews.</li>
	<li>Covering news and features related to games.</li>
	<li>Designing, publishing, and maintaining numerous forms of technical documentation for internal and external use.</li>
	<li>Editing articles and images required for the articles</li>
	<li>Data analysis and extensive research for new and popular games</li>
	<li>As systems are modified, the writer must also update documentation to consistently reflect new information.</li>
</ul>

Game Review & News Writer

At 11LUX, we are driven by a shared belief that creativity, talent, and innovation should never be limited. Our vision is to empower people and brands to push boundaries, create meaningful solutions, and thrive in both work and life. Guided by a mission to deliver lasting impact, we combine innovation, adaptability, and true collaboration to turn every project into something greater than it began.
Our core values shape everything we do—from embracing growth and bold thinking to fostering ownership, partnership, and well-being. These principles define not just what we stand for, but how we show up every day.

We operate with a results-first mindset, where flexibility and trust enable our team to work from anywhere while delivering exceptional outcomes. This culture of accountability, speed, and continuous improvement allows us to stay agile and create real impact for the brands and communities we serve.

Careers at 11LUX are built for those who want more than just a job. We offer an environment where you can grow without limits, think creatively, and collaborate with a global team—all while maintaining the freedom to work in a way that suits your life. Our culture is designed for individuals who pursue excellence, take ownership, and continuously evolve.

At 11LUX, you don’t just work—you create, grow, and make an impact.

11Lux, Inc

We're hiring a Social Media Content Producer to own the daily execution, publishing, and production operations behind our short-form content engine across Instagram Reels, TikTok, and YouTube Shorts. This is the hands-on execution role on the social team. You take creative direction and turn it into finished, polished, published content - fast, clean, and on-brand, every single day. 
 
You will be working directly with a creator who has over 4 million followers across platforms, with Instagram as the primary channel. Our content operation is structured like a studio with batch production, performance metrics, and AI-native systems. You report to the Content Strategist who sets the creative direction and generates the ideas. Your job is to bring those ideas to life - editing, designing, scheduling, publishing, tracking performance, and keeping the entire production machine running smoothly. 
 
This is a full-time remote position. We are looking for a fast, detail-oriented executor who can produce high-quality short-form content at volume, manage publishing workflows across multiple platforms, and actively use AI tools to increase speed and output. A genuine interest in health, beauty, and strong visual aesthetics is essential - this is the world we operate in, and you need to live and breathe it. 
 
Responsibilities

<ul>
	<li>Produce 2 to 3 short-form videos and supporting graphics per day, including editing, trimming, captioning, and polishing content for Instagram Reels, TikTok, and YouTube Shorts.</li>
	<li>Execute on creative briefs and direction provided by the Content Strategist, turning concepts into finished, platform-ready assets.</li>
	<li>Design on-brand visuals such as carousels, text graphics, thumbnails, and infographics that support the creator's style and messaging.</li>
	<li>Plan, schedule, and publish short-form content across all platforms while maintaining a balanced mix of educational, inspirational, and trend-based formats.</li>
	<li>Follow short-form trends including audio, hooks, captions, and editing styles, and flag relevant opportunities to the Content Strategist.</li>
	<li>Monitor performance metrics weekly and provide insights, recommendations, and data summaries based on watch time, retention, views, and engagement.</li>
	<li>Source and organize trending sounds, audio, and reference content to support the Content Strategist's ideation process.</li>
	<li>Coordinate collaboration posts and identify smart opportunities for creator crossovers and partnership content.</li>
	<li>Keep systems clean in Asana and Google Drive, ensuring clear task ownership, file naming, version control, and a predictable content runway.</li>
	<li>Use AI tools to streamline editing, captioning, clipping, and repurposing workflows to increase daily output and reduce turnaround time.</li>
	<li>Continuously improve and document production workflows to increase the efficiency and scalability of the content system. 
	 </li>
</ul>

Social Media Content Producer *Superstar Only*

We're hiring a Social Media Content Strategist to lead the creative vision, ideation, and strategic direction behind our short-form content engine across Instagram Reels, TikTok, and YouTube Shorts. This is the senior creative role on the social team. You are the person who has the ideas - who watches a long-form episode and immediately knows which fifteen seconds will stop a scroll, who sees a cultural moment and already has three concepts ready before anyone asks. 
 
You will be working directly with a creator who has over 4 million followers across platforms, with Instagram as the primary channel. Our content operation is structured like a studio with batch production, performance metrics, and AI-native systems. You own the creative engine - the ideas, the concepts, the narrative direction, and the quality standard. You manage the Content Producer who handles daily execution, publishing, and platform operations. Together you run a system that produces high-volume, high-quality content every day. 
 
This is a full-time remote position. We are looking for a senior creative operator who generates ideas naturally, understands modern platform dynamics at a deep level, actively integrates AI into workflows, and holds every piece of content to an elite standard. A genuine interest in health, beauty, and strong visual aesthetics is essential - this is the world we operate in, and you need to live and breathe it. 
 
Responsibilities

<ul>
	<li>Generate and develop original content ideas, concepts, and creative angles on a continuous basis. You are the primary source of what we make and why.</li>
	<li>Identify high-retention moments within long-form content and develop them into short-form concepts with clear hooks, narrative arcs, and platform-specific angles.</li>
	<li>Develop creative briefs and direction for each content cycle, giving the Content Producer and editors clear guidance on what to build and how it should feel.</li>
	<li>Lead trend research and cultural awareness across TikTok, Instagram Reels, and YouTube Shorts, spotting opportunities early and translating them into on-brand concepts.</li>
	<li>Translate brand strategy into high-performing content concepts, story structures, and creative playbooks that guide all short-form output.</li>
	<li>Define and evolve the brand's visual and tonal identity across platforms, maintaining a cohesive and premium creative standard.</li>
	<li>Direct and approve content through production and post-production, ensuring quality, creative alignment, and platform-ready formatting before anything publishes.</li>
	<li>Manage the Content Producer by setting priorities, providing creative direction, reviewing output, and ensuring disciplined execution of the publishing calendar.</li>
	<li>Analyze performance data at a strategic level, identifying what is working, why it is working, and how to double down or pivot.</li>
	<li>Build and optimize repeatable creative systems, including AI-driven workflows that streamline ideation, editing, and production.</li>
	<li>Partner with the production team to ensure social-first thinking is embedded in long-form content capture and planning.</li>
</ul>

Social Media Content Strategist

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

We are looking for a detail-oriented and proactive E-Commerce Accountant to join our dynamic team. If you are passionate about finance, online sales, and inventory management, we want to hear from you!

What you will do:

a. Financial Data Entry:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>You will be responsible for accurately recording financial transactions related to online sales, refunds, and payments into the accounting system.</li>
	</ul>
	</li>
</ul>

b. Reconciliation:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Perform regular reconciliations of online sales records with payment processor reports to ensure accuracy.</li>
	</ul>
	</li>
</ul>

c. Expense Tracking:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Track and categorize expenses related to e-commerce operations, including advertising costs, shipping fees, and technology expenses.</li>
	</ul>
	</li>
</ul>

d. Accounts Receivable:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Monitor and manage accounts receivable, ensuring that customers' online payments are processed promptly and accurately.</li>
	</ul>
	</li>
</ul>

e. Inventory Management:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Assist in maintaining accurate records of inventory levels for online products and updating these records as new stock arrives or is sold.</li>
	</ul>
	</li>
</ul>

f. Compliance:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Ensure compliance with accounting standards and company policies, especially as they relate to e-commerce transactions.</li>
	</ul>
	</li>
</ul>

g. Communication:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Collaborate with other departments, including the e-commerce team and finance department, to resolve financial discrepancies and provide support.</li>
	</ul>
	</li>
</ul>

 

Skills:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Attention to Detail</li>
		<li>Numerical Proficiency</li>
		<li>Data Entry Skills</li>
		<li>Financial Analysis</li>
		<li>Communication Skills</li>
		<li>Knowledge of E-commerce Platforms</li>
	</ul>
	</li>
</ul>

E Commerce Accounting Assistant

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are seeking a passionate and experienced Community Manager to join our team. This role is pivotal in building and nurturing communities centered around specific chronic diseases such as diabetes, asthma, etc. The ideal candidate will have a deep understanding of patient needs, the ability to create engaging content, and the strategic foresight to grow the community through partnerships and influencer outreach.

Responsibilities:

1. Build and manage online and offline communities of patients suffering from specific chronic diseases. 
2. Develop and implement community-building strategies that enhance engagement, knowledge sharing, and mutual support among community members. 
3. Craft compelling and relevant content for the community to stimulate conversation and engagement within the communities. 
4. Identify, reach out to, and build relationships with potential partners and influencers who can help grow the community. 
5. Monitor, track, and report on feedback and online reviews, leveraging this information to improve community experiences. 
6. Organize and participate in events to build community and boost the community's brand visibility. 
7. Coordinate with the marketing team to ensure brand consistency and to leverage marketing initiatives for community growth. 
8. Stay updated with digital technology trends to ensure the community remains a user-friendly environment and to leverage new tools for community growth.

 

Qualifications:

1. Proven experience as a community manager or similar role. 
2. Experience in building and growing online communities, preferably in the healthcare sector. 
3. Excellent verbal and written communication skills. 
4. Ability to identify and track relevant community metrics. 
5. Knowledge of online marketing and marketing channels. 
6. Attention to detail, critical-thinker, and problem-solving skills. 
7. Ability to work with diverse groups and build strong relationships. 
8. Familiarity with chronic diseases and patient needs is a plus.

We are looking for a Community Manager who is passionate about making a difference in the lives of patients. If you are a team player, enthusiastic, and a self-starter with a passion for community building, we would like to meet you.

Community Manager

SUpost is the trusted online marketplace for university students. We launched over a decade ago and have grown into the largest used marketplace within the universities we serve. We believe trust is the heart of great e-commerce — and that students deserve a safer, friendlier place to buy, sell, and connect than the general internet. From textbooks to bikes to apartment listings to new friendships, SUpost is where the campus community comes together. Now we're ready to bring that magic to more campuses around the world — and we'd love to do it with you.

SUpost

Hi! I'm the founder of SUpost, the trusted online marketplace for the Stanford University community. We're the go-to spot where Stanford students buy and sell stuff, find roommates, score concert tickets, hire tutors, and connect with each other. Think of us as the friendly, university-only version of Facebook Marketplace, OLX or Craigslist — except people actually trust us.

We serve 131,000 users every year, we're profitable, and we've been around for over a decade. Now we're ready for our next adventure: expanding to more elite universities around the world — and we want you on the team to help make it happen.

This isn't a role where you'll be stuck in spreadsheets all day (though we do love a good spreadsheet). You'll be working directly with me, the founder, on the actual fun stuff that makes a startup grow.

What You'll Actually Do (the fun part)

<ul>
	<li>Business development — help us figure out which universities to launch in next and how to win them over</li>
	<li>Customer discovery — talk to real students, learn what they love (and hate), and bring those insights back to shape the product</li>
	<li>Product design input — share ideas on how the website should look, feel, and work for students</li>
	<li>Campus outreach — help us reach students at new universities and grow our community</li>
	<li>Founder collaboration — brainstorm, strategize, and execute together on growth experiments</li>
	<li>You'll learn what it actually takes to scale an online marketplace — not in theory, but by doing it.</li>
</ul>

Tools We Use

<ul>
	<li>Google Sheets &amp; Docs</li>
	<li>Dropbox Paper</li>
	<li>Telegram</li>
	<li>Zoom / Google Meet for video calls</li>
</ul>

Why This Role Is Awesome

<ul>
	<li>Direct mentorship from a Stanford grad (PhD, MS, BS — yes, all three!)</li>
	<li>Real ownership — you'll work on the things that move the needle, not coffee runs or busy work</li>
	<li>Fully remote — work from home, in your favorite hoodie</li>
	<li>Flexible hours — we care about results, not clock-watching</li>
	<li>Clear path to grow into Senior Operations, Team Lead, or Business/Strategy roles</li>
	<li>International team — you'll be working with people who genuinely care about building something meaningful</li>
	<li>Learn how startups really work — the messy, exciting, "we're figuring it out together" version</li>
</ul>

Who This Role Is Perfect For

<ul>
	<li>A curious, motivated early-career professional</li>
	<li>Someone who wants to build, not just check boxes</li>
	<li>A future leader who wants to grow alongside a startup</li>
	<li>Anyone interested in marketplaces, tech, business development, or product</li>
	<li>Ateneo and top-university graduates who want global exposure and real responsibility</li>
</ul>

Location

<ul>
	<li>Philippines (or wherever you call home)</li>
	<li>Fully remote (work from home)</li>
	<li>Open to future relocation opportunities</li>
</ul>

Salary

<ul>
	<li>Discussed during interview</li>
	<li>Base pay + performance-based incentives (because when we grow, you grow)</li>
</ul>

Perks &amp; Benefits

<ul>
	<li>Flexitime</li>
	<li>Work from home</li>
	<li>Mentorship &amp; career development</li>
	<li>Real startup experience (not the buzzword kind)</li>
</ul>

Virtual Teammate — Help Grow a Marketplace for Stanford — Fully Remote, Training Provided

Overview:

Expanding healthcare blog is seeking a driven, well-written, personable SEO Outreach Specialist to drive SEO results. The ideal candidate is passionate about digital marketing, has 2+ years of experience, is a strong writer and communicator, and is eager to learn about SEO and content marketing. 

Responsibilities:

<ol>
	<li>Create, and execute outreach via email, LinkedIN, and Facebook to generate link building and guest post opportunities</li>
	<li>Work with writing team, create outlines, edit drafts and build relationships with website publishers to get articles approved and published</li>
	<li>Format online content and posts to maximize SEO traffic</li>
	<li>Update and record link activity and interact with clients</li>
</ol>

SEO Outreach Specialist

Key duties involve all aspects of ensuring customer satisfaction and service excellence:

<ul>
	<li>Delivering outstanding customer support by understanding and addressing customer needs.</li>
	<li>Responding to inquiries with comprehensive and precise information to assist users.</li>
	<li>Conducting in-person and online product demonstrations, as well as hosting webinars.</li>
	<li>Maintaining and updating help documentation and other internal resources.</li>
	<li>Executing various administrative tasks as directed by management.</li>
</ul>

Why Consider Joining Our Team?

<ul>
	<li>Benefit from hands-on experience and mentoring in your role.</li>
	<li>Seize opportunities for personal growth and leadership development.</li>
	<li>Thrive in an environment that encourages entrepreneurial thinking.</li>
	<li>Enjoy competitive compensation and a workplace with high employee satisfaction and retention.</li>
</ul>

Customer Experience Specialist

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Customer Success Officer

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Are you a digital-savvy communicator who loves helping clients win online? Do you thrive at the intersection of design, technology, and customer success? If you get excited about websites, digital strategy, and making a real impact for real estate professionals across North America — this role was built for you.

About the company

Agent Image is a premier, privately held web design and internet marketing solutions company — the go-to platform for real estate professionals worldwide. Their culture is open, fast-paced, casual, and accountable. They don't just build websites; they build careers and lasting client relationships. 
 
This role is sourced by Hire Manila, a leading recruitment partner connecting driven Filipino talent with global tech and creative companies.

What you'll do:

Own client relationships

<ul>
	<li>Be the primary point of contact — guide clients from onboarding through a seamless website launch.</li>
</ul>

Bridge clients &amp; dev team

<ul>
	<li>Translate client needs into clear briefs and keep projects on scope, on time, and profitable.</li>
</ul>

Drive digital strategy

<ul>
	<li>Proactively advise clients on improving their online presence using industry best practices.</li>
</ul>

Deliver best-in-class service

<ul>
	<li>Continuously add value through top-tier support and help shape "best-in-class" product standards.</li>
</ul>

Project management targets

<ul>
	<li>25+ Active accounts managed per month</li>
	<li>10+ Launches or design completions monthly</li>
	<li>6+ Positive client reviews per month</li>
	<li>≤1 Valid escalation per quarter</li>
	<li>Handle add-on products including logo and map designs alongside core website accounts</li>
	<li>Proactively review websites for issues, errors, and revisions — including proofreading — before clients or QA flag them</li>
	<li>Launch projects with little to no QA tweaks through careful pre-launch checks</li>
	<li>Zero out non-contacts; maintain consistent attendance and hit all monthly performance metrics</li>
	<li>Complete and pass Advanced IDX training after onboarding</li>
	<li>Establish smooth, cross-department communication so all teams meet or exceed client expectations</li>
</ul>

What we're looking for

<ul>
	<li>Background in art and design </li>
	<li>At least 1 year of customer support experience servicing US or North American clients</li>
	<li>Excellent written and spoken English with at least a neutral North American accent</li>
	<li>Experience with internet-based products: web hosting, web design, or similar</li>
	<li>Strong project management skills — juggle multiple tasks, hit strict deadlines</li>
	<li>Highly adaptable, goal-driven, detail-oriented, and a genuine team player</li>
</ul>

Nice to have

<ul>
	<li>Salesforce</li>
	<li>WordPress</li>
	<li>Digital marketing</li>
	<li>Real estate knowledge</li>
</ul>

Schedule: Mon–Fri, 9 AM–6 PM PST (night shift PH time)

Creative Thinking

Organizing and Planning

Relationship Management

Attention to Detail

Customer Service

Critical Thinking

Digital Strategist | Remote

7th Media Digital is a leading full-service web development company located in the heart of Makati Central Business District. As a digital studio with outstanding expertise in multimedia arts, web design, web development and systems development, 7th Media has carved a reputation as a premier web development agency in the Philippines. 

Having been in the business for over 10 years, we have a strong track record of delivering innovative and best-in-class digital solutions to our clients. Our creative flair in designs and innovative IT solutions have led us to work with the biggest brands in the Philippines and boutique digital agencies in the US, Australia and Singapore.

We are proud to be ranked as part of the Top 10 Web Agencies in the Philippines by Hubstaff.

Join us and be part of our growing team!

7th Media Digital Studios Inc.

We are looking for highly agile Creative Project Coordinators (Associates) who are strongly passionate about accounts management, project management and sales support.

<ul>
	<li>Manage multiple clients and projects related to multimedia design (design and animation), web maintenance, web development, and other service lines.</li>
	<li>Support business development efforts to get new accounts across the company's service lines.</li>
	<li>Respond to inquiries and convert to customer.</li>
	<li>Perform project scoping, estimates and create proposals.</li>
	<li>Participate in pitches to brands and attend to client calls, online or face to face.</li>
	<li>Prepare critical path schedule for projects and ensure deadlines are met.</li>
	<li>Collaborate with various project stakeholders (clients, designers, and developers) to ensure expectations and responsibilities are aligned.</li>
	<li>Perform quality check to ensure all requirements are met before project turnover to the client.</li>
	<li>Write documentation and lead client training related to service deployed.</li>
	<li>Improve and monitor compliance of internal processes related to project management, sales and operations.</li>
	<li>Write content, as needed.</li>
</ul>

While the role is mostly work from home, the successful candidate should have the ability to travel to Metro Manila for occasional face to face client meetings 1 to 2x a month.

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test measures ability to phrase ideas better and use or recognize intonation to convince another towards a desired outcome.

Showing ability to convince people to a perspective is a valuable skill. Persuasion is definitely not limited to employees whose job is sales-oriented. Framing arguments, presenting evidence, and connecting with others on an emotional level are all very powerful in convincing employees to perform or to take appropriate action. Hiring employees with this ability helps a great deal in the implementation of strategy and company goals. This test measures ability to persuade another towards a desired outcome.

Persuasion Skills

This test unit assesses the ability to think in constructs and determine how to combine and categorize ideas and things together in a way that makes logical sense.

Organizing

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Creative Project Coordinator | Work From Home

Description

We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our valued clients. In this role, you will be responsible for providing exceptional customer service support while leveraging your expertise in Shopify, ecommerce, logistics, and process improvement.

Responsibilities:

<ul>
	<li>Utilize expert knowledge of Shopify and ecommerce platforms to assist customers with their online shopping experience, order placement, and product inquiries.</li>
	<li>Handle customer inquiries and concerns through various channels, including phone calls, live chat, emails.</li>
	<li>Provide accurate, timely information to customers regarding order status, shipping, delivery, returns, and refunds.</li>
	<li>Collaborate with internal teams to ensure efficient and seamless order processing and delivery.</li>
	<li>Troubleshoot and resolve customer issues effectively, always demonstrating empathy and professionalism.</li>
	<li>Identify opportunities for process improvements and work closely with the management team to implement changes that enhance the overall customer experience.</li>
	<li>Maintain detailed records of customer interactions, inquiries, and resolutions in our CRM system.</li>
	<li>Build and maintain strong relationships with clients, understanding their unique needs and providing personalized support and recommendations.</li>
	<li>Stay up to date with product knowledge, industry trends, and best practices in ecommerce and customer service.</li>
	<li>Collaborate with cross-functional teams to address customer feedback and communicate suggestions for product enhancements or service improvements.</li>
</ul>

Requirements:

<ul>
	<li>Proven experience (2+ years) as a Customer Service Representative or similar role, in an E-commerce or online retail environment.</li>
	<li>In-depth knowledge of Shopify and other ecommerce platforms, including order management, inventory control, and payment processing.</li>
	<li>Strong understanding of logistics and supply chain management, with the ability to track shipments and resolve delivery issues.</li>
	<li>Exceptional communication skills, both written and verbal, with a friendly and professional demeanor.</li>
	<li>Excellent problem-solving and decision-making abilities, with a focus on finding practical and efficient solutions.</li>
	<li>Ability to handle multiple tasks simultaneously and prioritize workload effectively.</li>
	<li>Proficiency in using CRM systems and other customer service tools.</li>
	<li>Ability to work independently and as part of a team, with a positive attitude and willingness to learn and adapt.</li>
	<li>Strong attention to detail and organizational skills, ensuring accurate and timely follow-up with customers.</li>
	<li>Experience in process improvement and the ability to identify areas for operational efficiency.</li>
</ul>

Education and Experience:

<ul>
	<li>High school diploma or equivalent required; additional education or certification in customer service or related fields is a plus.</li>
</ul>

How to Apply:

<ul>
	<li>Please attach a resume when submitting your applicattion.</li>
	<li>Note that we will not review submissions without a resume.</li>
</ul>

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