We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Work with operations managers, team leads, staff to document existing work flow.</li>
	<li>Document tasks and responsibilities of team members.</li>
	<li>Work with the QA analytics team to maintain a list of reports that track team success metrics, KPIs, frequency of generation and dissemination.</li>
	<li>Work with Process QA managers to document optimized work flow.</li>
	<li>Document and update standard operating procedures (SOP).</li>
	<li>Determine the clearest and most logical way to present information for easy comprehension of process work flows.</li>
</ul>

Technical Writer

<ul>
	<li>Enroll our clients who are US based health care providers, diagnostic laboratories and medical facilities as preferred providers in health care networks.</li>
	<li>Gather required enrollment documents from new clients.</li>
	<li>Assist in completing enrollment forms.</li>
	<li>Maintain accurate and current client information using spreadsheets and/or online databases.</li>
	<li>Respond to general inquires as the in-house knowledge source on clients enrollment particulars.</li>
	<li>Identify and report issues to appropriate departments and management leadership.</li>
	<li>Build and improve working relationships with insurance company enrollment staff.</li>
	<li>Maintain confidentiality of client information by adhering to strict, established regulations.</li>
	<li>Alert client of new regulations, expiring certificates, reapplications and deficiencies in enrollment requirements.</li>
</ul>

Credentialing Specialist

<ul>
	<li>Ensure the preparation of accurate and compliant medical insurance claims for timely submission.</li>
	<li>Oversee the submission of claims to insurance companies, ensuring adherence to deadlines to avoid delays in payments.</li>
	<li>Address claim denials by coordinating resubmissions, crafting detailed appeal letters, and working toward resolutions.</li>
	<li>Develop and implement proactive strategies to minimize claim denials, ensuring continuous improvement in billing processes.</li>
	<li>Continuously stay updated on the latest billing requirements, guidelines, and regulations specific to various medical specialties, states, and insurance carriers. Adapt billing practices to ensure compliance with industry standards and streamline claim submission processes.</li>
	<li>Follow all client and team policies, procedures, and guidelines to maintain consistency, compliance, and accuracy.</li>
</ul>

Medical Billing Consultant | Pooling

<ul>
	<li>Track and manage accounts receivable, ensuring aging amounts remain within targeted levels.</li>
	<li>Regularly check the status of submitted claims to ensure timely processing and payment.</li>
	<li>Resubmit claims for appeal as necessary, working to resolve any issues that may delay payment.</li>
	<li>Prepare and send out patient statements in a timely and accurate manner.</li>
	<li>Conduct patient collection phone calls, professionally addressing outstanding balances and negotiating payment arrangements.</li>
	<li>Respond to patient phone inquiries regarding their accounts, providing clear and helpful information.</li>
	<li>Accept phone payments from patients, ensuring accurate processing and record-keeping.</li>
</ul>

Kalibrr Job Search

Technical Writer

Credentialing Specialist

Medical Billing Consultant | Pooling

Collections Consultant | Pooling