Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Are you a digital-savvy communicator who loves helping clients win online? Do you thrive at the intersection of design, technology, and customer success? If you get excited about websites, digital strategy, and making a real impact for real estate professionals across North America — this role was built for you.

About the company

Agent Image is a premier, privately held web design and internet marketing solutions company — the go-to platform for real estate professionals worldwide. Their culture is open, fast-paced, casual, and accountable. They don't just build websites; they build careers and lasting client relationships. 
 
This role is sourced by Hire Manila, a leading recruitment partner connecting driven Filipino talent with global tech and creative companies.

What you'll do:

Own client relationships

<ul>
	<li>Be the primary point of contact — guide clients from onboarding through a seamless website launch.</li>
</ul>

Bridge clients &amp; dev team

<ul>
	<li>Translate client needs into clear briefs and keep projects on scope, on time, and profitable.</li>
</ul>

Drive digital strategy

<ul>
	<li>Proactively advise clients on improving their online presence using industry best practices.</li>
</ul>

Deliver best-in-class service

<ul>
	<li>Continuously add value through top-tier support and help shape "best-in-class" product standards.</li>
</ul>

Project management targets

<ul>
	<li>25+ Active accounts managed per month</li>
	<li>10+ Launches or design completions monthly</li>
	<li>6+ Positive client reviews per month</li>
	<li>≤1 Valid escalation per quarter</li>
	<li>Handle add-on products including logo and map designs alongside core website accounts</li>
	<li>Proactively review websites for issues, errors, and revisions — including proofreading — before clients or QA flag them</li>
	<li>Launch projects with little to no QA tweaks through careful pre-launch checks</li>
	<li>Zero out non-contacts; maintain consistent attendance and hit all monthly performance metrics</li>
	<li>Complete and pass Advanced IDX training after onboarding</li>
	<li>Establish smooth, cross-department communication so all teams meet or exceed client expectations</li>
</ul>

What we're looking for

<ul>
	<li>Background in art and design </li>
	<li>At least 1 year of customer support experience servicing US or North American clients</li>
	<li>Excellent written and spoken English with at least a neutral North American accent</li>
	<li>Experience with internet-based products: web hosting, web design, or similar</li>
	<li>Strong project management skills — juggle multiple tasks, hit strict deadlines</li>
	<li>Highly adaptable, goal-driven, detail-oriented, and a genuine team player</li>
</ul>

Nice to have

<ul>
	<li>Salesforce</li>
	<li>WordPress</li>
	<li>Digital marketing</li>
	<li>Real estate knowledge</li>
</ul>

Schedule: Mon–Fri, 9 AM–6 PM PST (night shift PH time)

Digital Strategist | Remote

Not Your Average Marketing Job

Most marketing roles hand you one brand and a checklist. This one hands you three — and the room to actually shape how they show up in the market.

Agent Image is the go-to web design and digital marketing partner for top real estate professionals across the US. Under our roof, we're also growing two more brands — Redux Labs and Access — and we need someone sharp enough to lead marketing strategy across all three without losing the plot on any of them.

If you've been waiting for a role where "strategist" and "operator" aren't two different job titles, this is it.

Why This Role Is Worth Your Shot

Real ownership, not just execution. You'll set the marketing direction for three distinct brands.

Work that touches everything. Digital, social, email, web, events, partnerships, sales enablement — you'll have a hand in all of it.

Direct line to leadership. Your insights and reporting go straight to decision-makers, not into a black hole.

Fully remote, Manila-based. Work with a US-facing company from home

Room to build, not just maintain. You'll get to establish the processes, governance, and structure that don't fully exist yet — this is a "build it your way" opportunity, not an inherited machine.

The Role in a Nutshell

As Brand Marketing Director, you'll lead marketing strategy, campaign execution, and brand consistency across Agent Image, Redux Labs, and Access. Agent Image is your home base, but you'll also steer the marketing direction for the other two — making sure each brand has a distinct identity, a clear audience, and campaigns that actually move the needle.

You'll work hand-in-hand with creative, content, SEO, web, sales, and leadership teams — translating business goals into marketing plans that drive awareness, leads, retention, and growth.

What You'll Actually Be Doing

Lead brand marketing strategy and execution across all three brands

Keep messaging, visuals, and voice consistent (and on-point) across every channel

Shape brand architecture and sharpen how each brand is positioned against the others

Own the marketing calendar — balancing priorities, deadlines, and resources across a busy portfolio

Partner with leadership to turn business goals into marketing plans with teeth

Collaborate with creative, content, SEO, web, and sales teams on assets that actually convert

Support product, sales, and partnership teams with positioning, launch materials, and collateral

Review and approve marketing output — you're the last checkpoint before it goes out

Dig into campaign performance and turn data into decisions leadership can act on

Build scalable systems for managing requests, approvals, and brand governance across the portfolio

Mentor marketing contributors and offshore team members as the team grows

How You'll Know You're Winning

Agent Image, Redux Labs, and Access each have sharper, more consistent market positioning

Campaigns launch on time, with tighter cross-functional coordination

Marketing is visibly fueling lead generation, sales conversations, and business growth

Leadership has real visibility into priorities, progress, and performance across the portfolio

The marketing function runs with more structure, accountability, and efficiency overall

Ready to Lead?

If you're a strategic thinker who's just as comfortable in the weeds as in the boardroom, we want to hear from you. Apply now and help shape how Agent Image, Redux Labs, and Access show up in the world.

Brand Marketing Director | Remote

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

<ul>
	<li>Available nationwide in every U.S. county</li>
	<li>Over 85 million projects started on Thumbtack</li>
	<li>More than 11 million 5-star reviews and counting</li>
	<li>Pros earn billions on our platform</li>
	<li>1000+ employees </li>
	<li>$3.2 billion valuation (June, 2021) </li>
</ul>

About the Sales Team

We are a rapidly growing sales organization looking for highly motivated individuals to join us in scaling our sales organization. Our culture prides itself on diversity and inclusion. 

About the Role

Account Executives will directly impact the company's overall growth by finding new pros, surfacing learnings from sales conversations, testing new data sources and sales processes, improving the quality and quantity of pros on Thumbtack, and driving revenue for the company.

Responsibilities

<ul>
	<li>Responsible for driving revenue by obtaining quota by creating and managing your pipeline.</li>
	<li>Maintain accurate and current notes and records for all accounts in Salesforce.</li>
	<li>Achieving 100% of your assigned monthly quota while creating and cultivating a future sales pipeline.</li>
	<li>Help key stakeholders gain insight into their market, customers, and competitors which will allow them to make quicker and better data-driven decisions.</li>
	<li>Become an expert in the Thumbtack product a</li>
</ul>

Account Management

Account Executive [Remote WFH]

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

Duties

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experience</li>
</ul>

Customer Care

•  Identify and assess customers’ needs to achieve satisfaction 
•  Maintain accurate information and records in Medallion, CMS, and various portals. 
•  Handle customer complaints, provide appropriate solutions and alternatives, and reduce customer attrition. 
•  Be familiar with current KPS promotions and equipment pricing to offer upgrades and convert white glove accounts to monitored accounts. 
•  Keep records of customer interactions, process customer accounts and file documents. 
•  Handle technician requests to reduce unnecessary overtime and return trips. 
•  Other duties and responsibilities as assigned by the Manager.

Customer Support Interface 
•  Cultivate strong relationships with internal staff, customers, and builder personnel to enhance collaboration and project success. 
Other Support Services as Needed 
•  Options Coordination for new projects – Work with PC’s on starting to train on Floorplan, STX set up and verifying options in MD Project. 
•  Outbound / inbound phone support as needed 
•  Other various admin duties as needed

Remote Customer Service Representative

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Do you love connecting people with opportunities? Are you energized by fast-paced environments where no two days are the same?

We're looking for a Technical Recruiter to help us grow our product, IT, cloud, security, network, and data science teams. You'll be the bridge between talented professionals and exciting career opportunities at LeapFroggr—sourcing, screening, and guiding candidates through the hiring process.

This is a fully remote role with flexible hours, competitive pay, and real opportunities to grow into senior recruiting or HR leadership positions.

Job Responsibilities

1. Build and execute recruiting strategies to meet hiring goals 
2. Screen resumes and applications to identify top candidates for technical roles 
3. Source candidates through job boards, LinkedIn, networking events, and referrals 
4. Conduct initial interviews to assess qualifications, culture fit, and salary expectations 
5. Coordinate with hiring managers to schedule interviews and gather feedback 
6. Analyze hiring metrics and report on recruitment pipeline progress 
7. Guide candidates through the offer process, including negotiations and onboarding 
8. Maintain accurate records in our applicant tracking system (ATS)

Why Join Us?

- 100% remote work setup 
- Health insurance + paid leave from day one 
- Clear career path into senior HR roles 
- Work alongside a passionate team building products that matter

Technical Recruiter

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Sales Team

At our core, the Sales team is built to grow the company. We're focused on bringing in top-tier professionals who are prepared to offer an exceptional experience for our customers. What sets us apart is our consultative sales approach, which ensures our pros deeply understand our product and stay with us longer. We're a scaling sales organization on the lookout for dynamic leaders who are ready to build with us.

About the role

As our Sales Manager, you will recruit, train, and manage a team of Sales Development Representatives (SDRs) or Account Executives (AEs). You'll serve as a coach and strategist, empowering your team to hit key performance indicators (KPIs) and overcome sales obstacles by optimizing pitches and processes. The ideal candidate has strong sales expertise and understands that building trust and rapport with our pros is crucial for long-term relationships. In this pivotal role, you will directly influence the team's growth and company revenue by surfacing key insights from sales conversations, testing new data sources and processes, and improving the quality and quantity of pros on our platform.

What you’ll do

<ul>
	<li>Team Leadership: Cultivate a high-morale, high-performance sales culture by setting and achieving ambitious team goals.</li>
	<li>Coaching &amp; Development: Train and mentor all team members, from new hires to tenured staff, on sales strategies, scripting, and processes, particularly within a remote environment.</li>
	<li>Process Improvement: Manage dynamic sales campaigns, optimize team productivity, and streamline the workflow and operations for SDRs or AEs.</li>
	<li>Strategic Feedback: Provide direct feedback to Sales Leadership, Operations, and Enablement to improve workflow efficiency and identify key training opportunities.</li>
	<li>Product Expertise: Become an expert in the product and clearly articulate its value to every professional.</li>
	<li>Performance Management: Consistently monitor and document team performance.</li>
</ul>

Salesforce

Sales and Marketing Knowledge

Closing Sales

Sales Team Manager [Remote WFH]

About the Accounting Team

The Accounting Team is involved in all aspects of the business ensuring we properly capture, account for, and record all the activities that occur as they occur. We keep the books and records for the Company, help to ensure Thumbtack has appropriate policies and procedures in place, and provide the business with the information in order to make critical decisions in support of Thumbtack’s success.

About the role

We're looking for a highly skilled Senior Accounting Associate to join our Accounting team. This is a unique opportunity for a motivated professional based in the Philippines to work remotely on a Pacific Time (PT) schedule. You'll be the primary point person for all accounts payable and employee reimbursement activities for Thumbtack globally, ensuring accuracy, timeliness, and compliance. This role is crucial to our financial operations and requires someone with a strong attention to detail and a proactive, problem-solving mindset.

Thumbtack is growing quickly, and so is our finance function. Our systems and processes will change — you should expect this role's scope to evolve, and be genuinely excited to learn new tools, take on adjacent areas, and help implement new systems as we scale.

What you’ll do

<ul>
	<li>Perform the full cycle of accounts payable, including receiving, processing, verifying, and reconciling invoices for Thumbtack’s US, Canada, and Philippines entities</li>
	<li>Ensure timely and accurate processing of payments, adhering to company policies and deadlines.</li>
	<li>Reconcile vendor statements and resolve any discrepancies or issues.</li>
	<li>Collaborate with various departments to gather necessary approvals and documentation for invoice processing.</li>
	<li>Own the employee expense report processing tool and process expense reports reviews, approvals, accruals and reconciliations</li>
	<li>Aid in prepaid preparation and run monthly prepaid amortization in preparation for month end close</li>
	<li>Assist in the month-end and year-end close processes, specifically related to bank matching, accounts payable accruals, and reconciliations in accordance with US GAAP.</li>
	<li>Proactively identify and implement process improvements to enhance efficiency and accuracy in any of the areas in your work.</li>
	<li>Support audit requests by providing relevant documentation and explanations.</li>
	<li>Assist with and/or complete ad hoc projects as requested. Research and document issues, special projects, AP automation, etc.</li>
	<li>Partner on finance systems changes - evaluating, testing, and implementing new tools or new functionality within existing ones (e.g., NetSuite, Coupa, Navan) — and take on new areas of ownership as the team's scope grows.</li>
</ul>

Accounts Payable

Accounting

Senior Accounting Associate [Remote WFH]

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level).

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

VIP Web Consultant | Customer Service | Remote

The Website Project Manager is primarily responsible for ensuring that clients who have purchased Agent Image X, Agent Pro, Property Pro, Semi-Custom, and Access websites receive best-in-class websites and customer service.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Website Project Manager | Client Facing | Remote

Responsibilities

<ul>
	<li>Manage A/P, A/R, reconciliations, journal entries, and month-end close;</li>
	<li>Oversee team activities and ensure quality delivery;</li>
	<li>Prepare financial statements and reports;</li>
	<li>Use platforms like AppFolio, Yardi Voyager, QuickBooks, Xero, FreshBooks, Zoho Books;</li>
	<li>Collaborate with US-based clients and ensure GAAP compliance;</li>
	<li>Support audits and financial analysis;</li>
	<li>Flexible hours to align with US time zones;</li>
</ul>

Benefits

<ul>
	<li>Competitive salary with incentives;</li>
	<li>Remote work flexibility;</li>
	<li>Leadership growth opportunities;</li>
	<li>Exposure to international clients;</li>
</ul>

Bookkeeping

Remote Bookkeeper Team Lead CPA or Equivalent

About the Finance Team

The Thumbtack Finance team’s mission is to be a strategic finance partner to the business to enable better business decisions that are supported by data while building a world class finance function and to do it all with integrity.

About the role

The Senior Financial Analyst, CCO will partner with various leaders at Thumbtack to help manage and grow the business. The company is growing at a rapid pace and you will play an important role providing thought partnership and decision support to many new initiatives. This role reports to the Finance Manager of FP&amp;A.

What you’ll do

<ul>
	<li>Drive the monthly, annual forecasts and budgets for all opex spend, highlighting insightful variance analysis and implications to forecast</li>
	<li>Forecast accurately, not only aligning on assumptions with stakeholders, but understanding what, where, and why we spend</li>
	<li>Evaluate trade offs and financial sensitivities leading to better decision making and scenario planning</li>
	<li>Provide front line support for ad hoc financial analysis requests and inquiries, presenting and visualizing data and insights</li>
	<li>Develop efficiency metrics to help inform growth and set financial context</li>
	<li>Establish and maintain trusting relationships with all key stakeholders</li>
	<li>Reconcile HC for organization</li>
	<li>Partner closely with business partners to understand their needs and develop effective and strategic cost management solutions</li>
	<li>Support Sales team to ensure accuracy and alignment of commissions</li>
</ul>

Financial Analysis

Financial Reporting

Senior Financial Analyst FP&A [Remote WFH]

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Service Operations Team

We're a tight-knit team of project management, process, customer experience and workforce management professionals working together to deliver world-class service through operational excellence and strategic enablement. We collaborate closely with frontline Service, Business Apps, QA, Enablement, and Analytics teams to plan and deliver on complex initiatives that improve processes, tools, and how our service operates day-to-day. Our focus is on creating service experiences that are both efficient for our operations team and effective for our customers and pros.

About the role

As a Project Manager within Thumbtack’s Service Operations PMO team, you will be responsible for planning, executing, and overseeing programs that improve our service delivery and operational efficiency. You will work closely with cross-functional teams to ensure that programs are well-structured, risks are managed, and stakeholders are engaged throughout the program lifecycle.

What you’ll do

<ul>
	<li>Design and implement structured program plans, including detailed task lists, timelines, and resource allocations.</li>
	<li>Identify program dependencies and work with relevant teams to manage and resolve them effectively.</li>
	<li>Conduct regular program meetings to monitor progress, address issues, and facilitate decision-making, demonstrating ownership across functional lines.</li>
	<li>Maintain comprehensive program documentation and reporting to ensure transparency and accountability.</li>
	<li>Collaborate with stakeholders across departments to align program objectives with organizational goals.</li>
	<li>Monitor program risks and develop contingency plans to mitigate potential impacts.</li>
	<li>Support the continuous improvement of program management processes and tools within the team.</li>
	<li>Build expertise quickly in any specialization related to your program assignments.</li>
</ul>

Project Management

Program Management

Project Manager for Service Operations [Remote WFH]

About the Service Team

We are a close-knit team of process, program management, customer experience, and workforce management professionals committed to delivering world class service through operational excellence and strategic enablement. We work closely with our frontline Service, Business Apps, QA, Enablement, and Analytics teams to identify friction points in customer and pro support journeys and redesign them using AI driven automation and improved processes. Our goal is to create service experiences that are efficient for our operations team and effective for our customers and pros.

About the role

As Sr. Automation &amp; Process Specialist, you will play a key role in Thumbtack’s service experience transformation. You will take ownership of specific business challenges within the service journey and lead process redesign supported by targeted automation and AI applications. Your focus is on achieving outcomes such as faster resolution, more consistent quality, and smarter operations - not just configuring systems.

What you’ll do

<ul>
	<li>Identify and lead 0→1 initiatives that create entirely new processes or fundamentally reinvent existing ones, rather than making incremental improvements.</li>
	<li>Design and execute future-state workflows that combine policy, process, and automation to deliver measurable business impact.</li>
	<li>Own end-to-end delivery of automation initiatives, from discovery and design through implementation, testing, and launch.</li>
	<li>Leverage AI tools and automation platforms (for example, conversational AI, agent assist, and self-service) to enhance service speed, consistency, and scalability.</li>
	<li>Partner with QA, Analytics, Data Science, and frontline teams to gather insights and validate opportunities for major improvement.</li>
	<li>Collaborate with Business Applications to ensure solution designs align with business goals and represent a true step forward in operational effectiveness.</li>
	<li>Track key performance metrics to assess impact, document learnings, and build playbooks that enable continued innovation across teams.</li>
</ul>

Senior Automation and Process Specialist [Remote WFH]

About Us 
Company Confidential is a fast-growing, dynamic firm providing top-tier managed business services to clients worldwide. We’re passionate about building scalable systems, delivering exceptional service, and growing together as a team.

 

Position Overview 
We are seeking a Digital Marketing Operations Specialist (HubSpot Expert) with 5+ years of experience to build marketing systems, execute high-impact campaigns, and support scalable marketing operations for both internal teams and clients.

You will serve as a go-to expert for HubSpot and marketing operations, driving automation, analytics, content development workflows, and cross-functional process optimization with both strategic and hands-on contributions.

The ideal candidate is a proactive selfstarter with a collaborative mindset and a strong desire to contribute to a positive, highperformance culture.

 

Position Overview

<ul>
	<li>Own the configuration, optimization, and governance of HubSpot (workflows, automation, lists/segments, forms, CRM settings, tracking, dashboards, reporting).</li>
	<li>Maintain and improve the MarTech stack; ensure system reliability, data cleanliness, documentation, and scalability.</li>
	<li>Build, launch, and optimize multi-channel digital campaigns across social, search, and email.</li>
	<li>Develop cost-efficient, high-ROI marketing engines for internal teams and external clients.</li>
	<li>Create playbooks, QA processes, SLAs, and workflow standards to improve operational efficiency.</li>
	<li>Gather, analyze, and report on KPIs (UTMs, attribution, funnel metrics, conversion rates).</li>
	<li>Present insights and optimization recommendations to leadership and client stakeholders.</li>
	<li>Coordinate briefs, assets, calendars, and deliverables with cross-functional teams.</li>
	<li>Mentor junior contributors and support a collaborative, high-performance culture with a path toward supervisory/player-coach responsibilities.</li>
</ul>

 

How to Apply 
Submit your resume, a brief cover letter, and any relevant certifications or work samples.

Digital Marketing

Remote Digital Marketing Operations Specialist II and HubSpot Expert

EDGE Tutor is Asia’s fastest-growing tutoring outsourcing provider, offering experienced educators next-level online careers with global impact. We select only the top 3% of online education talents and connect them with education companies in 30+ countries, ensuring competitive pay, reliable bookings, and world-class professional development.

EDGE Tutor International

Advanced English Tutor (C2 Certification Pathway) – Work From Home

Already certified in English? Align your level with global standards and teach at a higher level with EDGE.

Transition your existing certification into globally recognized credentials, supported by structured training, coaching, and a system built for consistency and growth. Join a high-standard teaching track where certified professionals connect their skills to premium learners and stable opportunities.

Job Type: Part-Time / Full-Time 
Salary: Up to ₱35,000/month 
Schedule: 5AM to 10PM PHT, structured shifts aligned with global demand 
Students: Adults, professionals, and teens 
Work Setup: Fully remote, work from home 
Region Served: Global learners

Job Description 
As an Advanced Tutor, you will:

Teach learners from 30+ nationalities in real-world communication settings

Conduct one-on-one and small group sessions

Facilitate Business English and practical conversations

Deliver structured lessons with clear quality standards

Align to LanguageCert C2 (Mastery) with full transition support

Unlock access to premium programs, higher rates, and long-term opportunities

Why Join EDGE Tutor

Certification Alignment Support 
Transition your current certification to global credentials with guided training, coaching, and exam subsidy.

Consistent Earning Potential 
Earn up to ₱200/hour with structured schedules and steady class demand.

24/7 Human Support 
Round-the-clock assistance plus ready-to-use lesson materials.

Career Growth at Scale 
Access advanced programs, premium learners, and performance-based progression.

Tutor-First Benefits 
HMO coverage, retention bonus, and equipment support for long-term success.

Compensation &amp; Benefits

Up to ₱200/hour (Pay-Per-Booked classes)

Up to ₱35,000/month (Full-Time)

Up to ₱17,000/month (Part-Time)

₱5,000 sign-up bonus upon onboarding

Subsidized LanguageCert C2 certification exam

Equipment assistance program for setup upgrades

HMO coverage and retention bonus after 1 year

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