Pelicen is passionate about delivering the highest service excellence and establishing the most solid benchmarks for business operation and corporate governance. We create innovative solutions, which deliver compelling outsourcing services, creating value for shareholders, clients and employees, whilst maintaining a broad commitment to the environment and society.

Pelicen Inc.

<ul>
	<li>Reports to Senior Accountant.</li>
	<li>Helps Senior Accountant onboard new clients and projects.</li>
	<li>Run projects and supervise a team of Junior Book keepers. You'll supervise a team of Junior Bookkeepers to ensure each client's needs are met on an ongoing basis. You will serve as a point of contact for the client and help with any requests that go beyond the abilities of the bookkeepers you supervise.</li>
	<li>Handle monthly bookkeeping and accounting for our clients,including: Recording and Categorizing transactions in the accounting software (in Quickbooks Online, Quickbooks Desktop and/or Xero)</li>
	<li>Reconciling credit card and bank statements.</li>
	<li>Month-end and year-end closing process.</li>
	<li>Provide reports that are personalized / customized for each client based on the metrics that matter most of them,and alert clients about important trends and changed in their finances.</li>
	<li>Communicating with clients via email and video-conference.</li>
	<li>Training,coaching and monitoring your junior team members.</li>
</ul>

Senior Bookkeeper

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic product team. In this role, you will be instrumental in prototyping, shipping, and iterating the designs for our products. As we expand our product lines, your expertise in designing for web, iOS, and Android platforms will be crucial. You will also collaborate closely with developers, marking up web designs and slicing assets to ensure seamless integration.

While we value your confidence in your skills, we also expect a continuous learning attitude. You should be open to constructive criticism and committed to ongoing improvement in your UX/UI design practices.

Key Responsibilities:

<ul>
	<li>Prototype, ship, and iterate design solutions for web, iOS, and Android platforms.</li>
	<li>Mark up web designs and slice assets for developers.</li>
	<li>Collaborate with cross-functional teams, including product managers and developers, to ensure design feasibility and excellence.</li>
	<li>Conduct user research and apply findings to inform and validate design decisions.</li>
	<li>Create wireframes, sitemaps, and prototypes to effectively communicate design ideas.</li>
	<li>Stay updated with industry trends and best practices to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UX Designer

We are looking for a talented and experienced Senior UI Designer to join our innovative product team. As a Senior UI Designer, you will play a crucial role in shaping the visual identity of our products across web, iOS, and Android platforms. You will be responsible for creating intuitive and visually appealing interfaces that enhance user experience and engagement. Your role will involve close collaboration with product managers, and developers to ensure that our products are both beautiful and functional.

We are seeking someone who is passionate about design, detail-oriented, and committed to staying current with industry trends and best practices. You should be open to feedback and continuously strive to improve your design skills.

Key Responsibilities:

<ul>
	<li>Design visually compelling and user-friendly interfaces for web, iOS, and Android platforms.</li>
	<li>Develop and maintain design systems and style guides to ensure consistency across all products.</li>
	<li>Create high-fidelity mockups, prototypes, and visual assets for development.</li>
	<li>Work closely with developers to ensure accurate implementation of designs.</li>
	<li>Conduct user research and usability testing to inform design decisions and iterate on designs.</li>
	<li>Stay updated with the latest design trends, tools, and technologies to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UI Designer

We are looking for a Data Scientist who will support our product, sales, leadership and marketing teams with insights gained from analyzing company data. The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action. They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. They must have a proven ability to drive business results with their data-based insights. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

Senior Data Scientist

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

Job Summary:

We are seeking an experienced senior IT sales executive to join our team. The successful candidate will be responsible for generating new business and managing existing client relationships by providing effective IT-sourcing solutions to our clients. The role requires a strong understanding of the IT industry, along with excellent communication and negotiation skills.

Key Responsibilities:

<ul>
	<li>Identify and generate new business leads</li>
	<li>Develop and accomplish a lead generation plan that meets or exceeds quota targets.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Attend conferences, meetings, and industry events.</li>
	<li>Prepare marketing presentations, proposals, and collaterals if necessary</li>
	<li>Collaborate with cross-functional teams to develop proposals, negotiate deals, and close sales</li>
	<li>Conduct market research and analyze industry trends to identify new sales opportunities</li>
	<li>Develop and deliver sales presentations to potential clients, showcasing our products and services and demonstrating how they can meet the client's IT sourcing needs</li>
	<li>Provide input into the development of pricing strategies and ensure pricing is competitive</li>
	<li>Keep up-to-date with industry news, technologies, and competitors to stay ahead of the curve</li>
</ul>

IT Senior Sales Executive

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

About the Role

You’re a Frontend Web developer with strong technical ability who is motivated to solve problems using modern web technologies and frameworks. You will work closely with our designers, backend engineers and business with a direct impact in the products you’ll be building through using Agile software development process. You will experience and contribute to the full product development lifecycle working from design through to deployment.

 

How you’ll contribute

<ul>
	<li>Responsible for delivering modular &amp; high-quality software to production with high testing quality</li>
	<li>Identify, prioritize and execute tasks in the software development lifecycles</li>
	<li>Communicate clear execution plans to both technical teammates and non-technical business partners</li>
	<li>Participate in Agile Scrum activities: daily standup, demo session, retrospective, planning, etc.</li>
	<li>Assist with application deployment; lead web deployments</li>
	<li>Conduct code review with agile squad members</li>
	<li>Work closely with web designers and developers to create and maintain new and existing modern UI/UX web applications.</li>
	<li>Build reusable libraries and software components to accelerate the delivery of client solutions.</li>
	<li>Create documentation describing his/her code.</li>
</ul>

 
It is accepted and understood that the employee may perform other related tasks which may be assigned from time to time. 
 
 

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

 

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

 

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

 

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” 

 

Start your BetterBanking career with us today.

Senior React JS Engineer

Remote Workmate is an Australian-owned offshore staffing company that helps business owners tap mission-critical expertise from highly skilled Filipino professionals. We help companies outsmart competitors and achieve remarkable growth.

By building and managing a high-performing remote team for you, we can improve workforce flexibility, boost productivity, and scale your business cost-effectively. At the same time, we get to provide Filipinos with fully remote jobs that offer work-life balance and help them build rewarding careers.

We have worked with over 500 businesses from different industries since 2014, and we are continuing to gain momentum globally. Our recruitment expertise and local knowledge enable us to find the best fit and fill positions effectively.

Remote Workmate

Marketing Consultant 
Part-Time | 20 Hours Per Week 
Php 21,400 - Php 36,400 take-home pay per month 
The work schedule is to be discussed with the client’s availability

About Remote Workmate: 
We accelerate your success with our simple, direct and transparent recruitment process. As experts in matching global Filipino talents with unlimited offshore job opportunities, we’re able to guide you throughout your job-seeking journey. We value your time, talent, and skills to bring out your potential.

We guarantee you fair pay for work done and bring multiple opportunities your way.

About the Client: 
Our client based in Australia is an immersive digital software company specializing in providing virtual and augmented reality solutions to various clients and industries.

About the Role: 
The client is looking for an experienced digital marketer to work as a long-term contractor and to deliver consistent work. The Marketing Consultant will work closely with the client and the marketing lead who will brief with all marketing activity and provide with the overall strategy or aim of specific tasks. You will be responsible for the implementation and monitoring of campaigns. 
 
This contract includes multiple channels. The client is looking for an ideal consultant to work with an all-rounder who can work across all channels.

 

Responsibilities:

<ul>
	<li>Search Engine Optimization (12 hours per month) 
	- Perform keyword research and analysis to optimize key landing pages for search engines. 
	- Technical Search Engine Optimization 
	- On-page Search Engine Optimization</li>
	<li>Website management (4 hours per month) 
	- Create landing pages for testing, specific marketing campaigns, and new features.</li>
	<li>Paid ads - Google (10 hrs per month) 
	- Manage the existing ads and optimize 
	- Expand campaigns to target new keywords 
	- Expand campaigns to include additional ad types; video ads on YouTube etc</li>
	<li>Customer Relationship Management (5 hours per month) 
	- Create email newsletter templates based on briefs. 
	- Segment lists and monitor campaign performance. 
	- Must have Hubspot experience</li>
	<li>Social media (8 hours per month) 
	- Manage community engagement on key Facebook groups (Matterport Official - User Group, Captur3d Community Group) and forums (We Get Around Network)</li>
</ul>

Marketing Manager

We are a fast-growing startup aiming to become a leading provider of remote overseas talent for global businesses. We offer a dynamic and entrepreneurial environment where innovation and client satisfaction are the keys to success. Join us to build the next generation of talent acquisition solutions.

DTC Brands US LLC

Overview:

We are launching a company focused on providing global businesses with top-tier overseas talent. We need an entrepreneurial and visionary General Manager/CEO to lead this initiative from the ground up. The role involves building the company’s brand, developing a robust talent acquisition process, and scaling operations to meet the demands of clients worldwide. The ideal candidate will be a hands-on leader with deep expertise in remote work recruitment and building highly efficient, growth-driven organizations.

Key Responsibilities:

*Business Development &amp; Strategy*:

- Develop the initial business strategy, including market entry, product offerings, and competitive differentiation.

- Identify high-growth markets and sectors to position the company as a leader in overseas talent acquisition.

- Build and maintain relationships with potential partners, investors, and key clients.

- Drive the overall business vision and roadmap, ensuring scalability and innovation.

*Talent Acquisition &amp; Recruitment*:

- Develop a recruitment framework that attracts and retains the top 1% of overseas talent.

- Oversee the implementation of a technology-driven talent matching platform to enhance client satisfaction.

- Establish partnerships with local recruitment agencies and educational institutions to create a talent pipeline.

*Operations &amp; Team Management*:

- Build and manage a high-performing team with key hires across all business units (finance, marketing, sales, etc.).

- Establish operational processes and systems from scratch to ensure the smooth running of day-to-day activities.

- Create a performance-driven, results-oriented culture that prioritizes client satisfaction and employee growth.

*Marketing &amp; Branding*:

- Launch and execute a comprehensive marketing strategy to create brand awareness and attract top clients.

- Position the company as a market leader by developing a unique brand identity aligned with the needs of global businesses.

- Leverage digital marketing channels, thought leadership, and partnerships to drive lead generation.

*Financial Oversight*:

- Develop and manage the company's budget, financial planning, and reporting.

- Ensure efficient capital allocation, with a focus on maintaining profitability while driving growth.

- Secure external funding and investment to support the company’s expansion plans.

*Technology &amp; Innovation*:

- Implement modern recruitment technologies (AI-based talent matching, automated processes) to streamline operations and improve client outcomes.

- Explore emerging tools and platforms that can enhance efficiency in talent sourcing and client servicing.

General Manager

We are a proven IT & Digital Marketing company in the Philippines helping large enterprises quickly digitalize and innovate their customers’ experiences through our expertise in Mobile, Cloud and Software Development, Salesforce Consultancy and Digital Marketing.

We provide enterprise-grade solutions such as apps, portals and other software development and services such as digital marketing, for various industries such as FSI, pharmaceutical, retail and other major industries in the Philippines. Our clients include multinationals and some of the largest conglomerates in the country who use marketing and technology to retain their leadership position, leapfrog the competition or carve out a niche for themselves.

We do this with our team of battle tested developers, UI/UX specialists, Digital Marketers and designers and by tapping leading cloud platforms such as Salesforce, Heroku, Amazon Web Services, Google Cloud Platform and Microsoft Azure.

DICE205 Digital Corporation

<ul>
	<li>Manage, track, and oversee recruitment activities.</li>
	<li>‌Work with HR Team to plan, develop, and implement recruitment strategies.</li>
	<li>‌Govern performance management review on the associates periodically.</li>
	<li>‌Track the completion and implementation of Career Development Plan (CDP).</li>
	<li>Create training modules based on the training needs of the associates.</li>
	<li>‌Conducts in-house training based on the identified needs of the company.</li>
	<li>‌Proactively seek opportunities to engage by doing periodic kamustahan sessions with disengaged associates.</li>
	<li>‌Develop and implement HR policies and procedures in compliance with local labor laws and regulations.</li>
	<li>‌Create insights and recommendation from generated people analytics report.</li>
</ul>

HR Manager

Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

Position Summary

Responsible for implementing change management in the business unit. This includes ensuring the use and adoption of change management framework and methodology, support to projects to ensure that team members will be able to adjust and adapt, and build change management capability in the business unit

<ul>
	<li>Knowledge of the business structure &amp; culture and understanding its goals &amp; objectives.</li>
	<li>Knowledge of innovation frameworks and tools and its application</li>
	<li>Knowledge of a Change Management Framework (e.g. Kotter, Prosci, ADKAR, Bridge)</li>
	<li>Strategic and analytical thinking; solution-focused mindset; effective planning</li>
	<li>Data Management &amp; Analytics – Has the ability to process data into a meaningful report</li>
	<li>Possess teaching skills and facilitate learning.</li>
	<li>Work independently or lead/run ad-hoc teams and workgroups.</li>
	<li>Provide critical thinking and resolution/recommendation to queries and issues.</li>
	<li>Embrace growth and adapt to change in a fast-paced environment.</li>
	<li>Coaching &amp; mentoring skills.</li>
	<li>Strong interpersonal and communication skills.</li>
</ul>

Change Manager

As our Marketing Manager, you will be the architect of our marketing strategy, crafting and executing plans that align with our immediate goals and long-term aspirations. Your role is pivotal in shaping our brand's presence in the healthcare technology space, driving growth, and fostering meaningful partnerships.

Key Responsibilities:

<ul>
	<li>Develop and implement a comprehensive marketing plan that promotes company growth and market penetration.</li>
	<li>Cultivate relationships with industry partners to establish and expand partnerships.</li>
	<li>Lead and mentor a team of assistant marketing specialists, fostering a collaborative and high-performance culture.</li>
	<li>Deliver compelling product presentations and tailor quotations to meet client specifications, ensuring a personalized approach.</li>
	<li>Stay abreast of the latest developments in our products and solutions, ensuring your marketing strategies reflect our cutting-edge offerings.</li>
	<li>Uphold the highest standards of integrity by adhering to all company policies, procedures, and ethical codes.</li>
	<li>Provide insightful feedback to management, contributing to enhanced marketing, business development, and sales tactics based on client interactions.</li>
</ul>

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Acquire 100 new clients every month</li>
	<li>Create and execute partnership strategies that ensure client satisfaction and retention</li>
	<li>Proactively manage day-to-day requirements to help nurture key account relationships </li>
	<li>Address and resolve concerns of key accounts promptly and effectively</li>
	<li>Research and identify potential brands/businesses for partnership opportunities</li>
	<li>Utilize various platforms to gather contact information and initiate outreach via calls, emails, and messages</li>
	<li>Approach potential partners with a business growth mindset, emphasizing mutual benefits</li>
	<li>Assist in tasks related to government partnerships</li>
	<li>Manage, coordinate, and participate in both physical and virtual partnership events</li>
	<li>Collate and maintain organized information and keep track of client databases</li>
	<li>Work closely with other internal departments to address partnership-related concerns and initiatives</li>
</ul>

Account Manager

About the role:

The role of the Project Manager is to oversee and manage the seamless coordination and execution of projects from inception through completion, focusing on drawing approvals, liaising between departments, and ensuring the delivery of high-quality elevator solutions on time and within budget.

 

Key Responsibilities and Timeline for Achievements:

 

First 2 Weeks:Onboarding and Familiarization

Understand Company Processes: Gain a comprehensive understanding of the company's project management procedures, product portfolio, and operational workflow.

Meet the Team: Introduction to the team, including direct reports, the design, finance, and installation departments to understand their roles and establish communication lines.

Initial Project Review: Receive a briefing on current projects, their statuses, and upcoming milestones.

First Month: Integration and Initial Management

Project Coordination Initiation: Start coordinating on at least two ongoing projects, focusing on tracking drawing approvals and revisions.

Documentation Mastery: Begin managing the drawing approval process, ensuring the preparation of safety packs, operation manuals, and necessary project documentation.

Stakeholder Engagement: Establish regular communication with clients, understanding their needs and ensuring their requirements are met promptly.

First 90 Days: Project Execution and Management

Project Oversight: Take full responsibility for overseeing multiple projects, ensuring they are progressing as planned and within the outlined scope.

Financial Coordination: Work closely with the finance department to monitor billing milestones, forward contracts for insurance requests, and prepare SOVs for clients.

Performance Reporting: Provide the first comprehensive monthly project report detailing performance against milestones, financial status, and identification of any issues or delays.

In 180 Days: Process Improvement and Team Leadership

Team Development: Provide mentorship and guidance to direct reports, fostering a collaborative team environment and enhancing team performance.

Client Relations and Project Management: Lead project meetings with clients and management, showcasing an in-depth understanding of products and effectively communicating the company’s value proposition.

In One Year: Strategic Project Management and Leadership

Strategic Project Review: Conduct a review of the projects undertaken in the year, analyzing successes, areas for improvement, and lessons learned.

Leadership Excellence: Demonstrate leadership in managing the project team towards achieving exceptional project delivery and client satisfaction.

Innovation and Growth: Propose new initiatives for project management innovation and contribute to the strategic planning for expanding the company’s project portfolio.

Project Manager

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

 

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

 

Operations Management Associates play a crucial role in overseeing and optimizing the company's daily operations. This is a multi-faceted role that requires a proactive and flexible individual who thrives in a fast-paced startup environment. Day to day tasks will include the following:

 

<ul>
	<li>Team Management

	<ul>
		<li>Work closely with the Chief Operating Officer to help lead, mentor and manage the Finance, Human Resources and Administration teams.</li>
		<li>Ensure teams are aligned with company goals and operate cohesively to deliver high-quality results.</li>
		<li>Foster a positive and productive work environment that encourages teamwork, innovation, and professional growth.</li>
	</ul>
	</li>
</ul>

 

<ul>
	<li>Financial Oversight

	<ul>
		<li>Help oversee billing, collections, and cash flow management.</li>
		<li>Monitor financial performance and provide insights to support data-driven decision-making.</li>
		<li>Work closely with the Leadership team to manage company budgets, cash flow, and financial planning.</li>
	</ul>
	</li>
</ul>

 

<ul>
	<li>Human Resource

	<ul>
		<li>Develop and implement HR strategies including talent acquisition, employee engagement and performance management.</li>
		<li>Ensure HR policies comply with local labor laws and reflect best practices.</li>
		<li>Drive programs to build a strong organization culture and improve employee retention.</li>
	</ul>
	</li>
</ul>

 

<ul>
	<li>Sales and Account Management Operations Support

	<ul>
		<li>Collaborate closely with the sales and account management leadership to ensure alignment between sales strategies and operational support.</li>
		<li>Develop and implement processes to improve sales productivity, pipeline management, and forecasting accuracy.</li>
		<li>Support sales teams with tools, resources, and data-driven insights to drive revenue growth.</li>
	</ul>
	</li>
</ul>

 

<ul>
	<li>Stakeholder Management

	<ul>
		<li>Serve as key liaison between various departments and the Leadership team.</li>
		<li>Build and maintain strong relations with internal and external stakeholders including clients, vendors and regulatory bodies. 
		Represent the company in meetings, negotiations and public forums as needed.</li>
	</ul>
	</li>
</ul>

Operations Management Associate | Junior to Senior

JoyRide is the first and only homegrown superapp in the Philippines that offers a diverse range of ride-hailing and delivery services. With over 10 million app downloads, JoyRide operates 24/7 in different cities, catering to the needs of commuters in Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, and soon set to expand its services to Pampanga and Ilocos Norte. JoyRide began its journey as a Motorcycle Taxi (MC Taxi) service, challenging the existing ride-hailing monopoly in the country, and has now expanded to offering 4-wheel options like JoyRide Car, JoyRide Taxi Cab, and JoyRide Super Taxi. Guided by its vision of becoming the country's premier mobility company, JoyRide is steadfast in its commitment to continually explore accessible, efficient, and innovative technology-driven mobility solutions that empower and positively impact the various communities it serves.

JoyRide PH

Application Support Manager

We are seeking a highly skilled and experienced Application Support Manager to oversee our technical operations and lead our technical support team. This role is pivotal in improving the quality of our operations and spearheading the enhancement of our incident management processes. The ideal candidate will have a strong background in technical operations within a SaaS environment, with substantial experience in cloud applications and platforms. This individual will collaborate closely with Engineering Managers and Support Group Managers to ensure all reported issues are addressed and monitored until resolution.

Key Responsibilities:

<ul>
	<li>Oversee the technical operations and lead the technical support team to ensure the highest quality of service and operational efficiency.</li>
	<li>Develop, implement, and optimize incident management processes to ensure timely resolution of all reported issues.</li>
	<li>Work closely with Engineering Managers and Support Group Managers to monitor and manage incidents, ensuring they are tracked from reporting through to resolution.</li>
	<li>Establish and maintain performance metrics to monitor the effectiveness of the technical support team and identify areas for improvement.</li>
	<li>Provide technical guidance and support to the team, fostering a culture of continuous learning and development.</li>
	<li>Manage escalations and ensure that critical issues are addressed promptly and effectively.</li>
	<li>Implement best practices for system monitoring, maintenance, and support to minimize downtime and improve system reliability.</li>
	<li>Collaborate with product development teams to understand new features and changes, ensuring the support team is well-prepared to assist users.</li>
	<li>Drive initiatives to improve customer satisfaction and operational efficiency.</li>
	<li>Stay updated on the latest industry trends and technologies to ensure our technical support operations remain at the cutting edge.</li>
</ul>

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