advertising business management and office functions

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

Who We Need:

As an Business Developement Associate (Crypto Outreach) at Expedock, you will help expand our client's presence within the crypto and Web3 ecosystem. This role is responsible for identifying relevant communities, engaging with founders, moderators, project teams, investors, and community members, and introducing their products and services in a natural, value-first manner.

What You’ll Do:

<ul>
	<li>Identify and research relevant crypto communities across:
	<ul style="list-style-type: circle;">
		<li>Discord</li>
		<li>Telegram</li>
		<li>X (Twitter)</li>
		<li>Reddit</li>
		<li>LinkedIn</li>
		<li>Farcaster</li>
		<li>Community forums</li>
	</ul>
	</li>
</ul>

<ul>
	<li>Join and actively participate in communities while following each platform's rules and etiquette.</li>
	<li>Introduce our services through personalized outreach and value-based conversations.</li>
	<li>Qualify prospects and identify projects that may benefit from our solutions.</li>
	<li>Book discovery calls or demos for the Business Development team.</li>
	<li>Track outreach activities using crm and outreach tools.</li>
	<li>Monitor discussions to identify opportunities, trends, and potential partnerships.</li>
	<li>Share market intelligence and community feedback with internal stakeholders.</li>
	<li>Collaborate with Marketing and Sales to refine messaging and outreach campaigns.</li>
	<li>Meet weekly outreach, engagement, and qualified lead generation targets.</li>
</ul>

Build relationships with:

<ul style="list-style-type: circle;">
	<li>Founders</li>
	<li>Community Managers</li>
	<li>Moderators</li>
	<li>Project Teams</li>
	<li>Investors</li>
	<li>Developers</li>
	<li>Finance professionals and industry stakeholders, where relevant</li>
</ul>

Technical Requirements

<ul>
	<li>Fiber internet (pldt Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps</li>
	<li>Backup internet (mobile hotspot or secondary isp) capable of at least 20 Mbps</li>
	<li>Quiet, conducive home workspace</li>
	<li>Optional: Wired Ethernet connection preferred during work hours</li>
	<li>Optional: Power backup (ups) if the location experiences frequent outages</li>
</ul>

Why Expedock

<ul>
	<li>Health Stipend &amp; Service Break Incentives: Access a dedicated health care subsidy/allowance and structured, paid service breaks after 3 months of successful collaboration.</li>
	<li>Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.</li>
	<li>Autonomous Remote Collaboration: Enjoy the freedom of a work-from-home set up backed by a highly communicative operational team that values professional growth and efficient delivery.</li>
	<li>Streamlined Project Onboarding: Transition seamlessly into the workflow with comprehensive system walkthroughs and client calibration documentation to ensure high-accuracy project delivery.</li>
</ul>

 

Candidate Data &amp; Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Business Development Associate Web3 and Crypto


Satellite Office is a leading offshore staffing and outsourcing partner that helps businesses build high-performing full-time teams in the Philippines. We work with global companies to create dedicated offshore teams that operate as a true extension of their business — giving clients full control, transparent pricing, flexible scaling, and access to exceptional talent backed by premium operational support.

 

Our services support a wide range of business functions, including customer experience and support, software and development teams, finance and back-office operations, digital marketing, creative services, and other specialist roles across growing industries. Through our people-first approach, we focus on building teams that stay, grow, and deliver long-term value for the businesses they support.

 

At Satellite Office, employee experience is at the heart of everything we do. We are committed to creating an environment where people can build meaningful careers while maintaining balance, wellbeing, and personal growth.

 

Our employees enjoy competitive compensation and benefits, ongoing learning and development opportunities, modern workplaces, and a culture that values collaboration, trust, and flexibility. We believe great teams are built by investing in people and creating a workplace where individuals feel supported to thrive both professionally and personally.

 

As a certified Great Place to Work and one of the leading offshore employers in the Philippines, Satellite Office continues to attract talented professionals who want to work with global brands, develop their careers, and be part of a company that values performance, culture, and long-term success. Through our strategic growth partnership model, employees work directly with international clients, integrate into global teams from day one, and contribute to meaningful business outcomes in a dynamic and future-focused work environment.

Satellite Office 

executive assistant (business support)

work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be awesoME! apply now and discover the satellite office candidate experience – recognized as one of best among bpo companies worldwide.

what is an executive assistant (business support)?

our awesome client, a fast-growing, multi-business group with operations across the philippines and backed by international ownership, is looking for an executive assistant (business support) to be part of their business support and operations team.

support the administrative backbone of a growing organization by ensuring every business registration, bank account, employee onboarding requirement, and documentation process is completed accurately and efficiently.

work closely with internal teams while helping the company expand into new entities and locations through reliable administrative and operational support.

what will be your main responsibilities?

<ul>
	<li>handle end-to-end business registration and compliance documentation for new and existing entities.</li>
	<li>open and manage business bank accounts and coordinate all related paperwork.</li>
	<li>support payroll processing and onboarding requirements for retail staff, with full training provided on internal systems.</li>
	<li>encode, organize, and maintain accurate business records and documentation.</li>
	<li>research registration requirements, permits, licenses, and regulatory processes as the business expands.</li>
	<li>ensure all company documents are properly prepared, updated, and maintained.</li>
	<li>assist with administrative coordination across different business entities and locations.</li>
	<li>handle sensitive company and financial documents with confidentiality and professionalism.</li>
	<li>occasionally travel locally for branch visits, spot audits, or government and permit-related transactions within laguna and the south luzon area.</li>
</ul>

what’s in it for you?

<ul>
	<li>work-from-home flexibility, with only occasional local travel required.</li>
	<li>a ground-floor opportunity to grow alongside an expanding, multi-business group, with additional back-office roles expected as the company scales.</li>
	<li>hands-on training provided — no prior experience with internal systems is required to apply.</li>
	<li>standard monday–friday business hours.</li>
	<li>real job security with a client that has maintained zero staff attrition over the last 13 years.</li>
	<li>join a stable organization with a strong track record of employee retention and a commitment to long-term growth.</li>
	<li>be part of a company where your contributions directly support business expansion and operational success.</li>
</ul>

Executive Assistant Business Registration and Admin Support

The primary purpose of the role of the D365 Finance &amp; Operations and POS Functional Business Analyst Lead is to support smooth D365 F&amp;O and Retail operations to Business, develop and improve the business as per requirements and work as an integral part of IT department.

 

The role is also responsible for

· Support D365 FO AND POS application and overcome challenges that could occur

· Support the business in their operations: BAU and new change requests

· Work across different modules in D365 FO

· Configure, rollout, deploy solutions/changes in D365 FO

· Upgrade systems, implementation/configuration of new modules/features/objectives in D365 FO

· Work on business intelligence analytic reports development and other reports for the business requirements.

· Solution design

· Business process design

· Continuous improvement and business process improvement

· Creating a detailed business analysis, outlining problems, opportunities, and solutions for a business

· Deliver continuous training

Main Accountabilities

· Business process design, get involved in workshops, meetings with business users to understand their business process, identify gaps, map it to D365 FO and POS system and recommend improvement in the process and continuous monitoring of the system and provide value add propositions in supply chain areas to clients

· Configuration of D365 FO and POS solutions, implementation, testing of solution, conduct user acceptance testing and finalize the migration plan from the old ERP/other systems

· Testing of mapped processes in D365 FO and POS, creation of test cases, defect recording, analysis, resolution for errors and version management for different releases of the solutions

· Implement and roll-out D365 FO and POS for various KMD Brands locations and follow best practices

· Data uploads and cut over from legacy system to D365 FO and POS

· Working with various stake holders, steering committee, project management team, change managers and provide relevant documentation and artefacts from system and the solution designed.

· Time and resource estimates for projects, planning, and execution of the roll outs as per milestones and complete the projects successfully

· Creation of functional specifications and working with development team to get the solutions developed on D365 FO and POS or third-party system interfaces

Essential Qualities

· Strong functional and technical knowledge in D365 FO and POS (particularly in the areas of Wholesale and Retail Product Distribution).

· Strong skills on configuration of D365 FO and POS

· Proficient in documentation of functional specifications, training manuals and support related documentation.

· Efficient in mapping the process as per D365 FO standards, GAP analysis and provide work around solutions

· Strong customer service orientation and work as a team player

· Adapt to dynamic environment and a quick learner

· Ability to manage tasks and schedules and achieve the milestone

· Can do attitude and possess good analytical skills

· Exceptional communication and influencing skills with the ability to inspire confidence when dealing with colleagues and customers

· A proven desire and ability to keep up with new and emerging technologies

· Outcomes focused

Qualification &amp; Experience Requirements

What is the typical background required to competently perform the responsibilities of the job?

· At least 15+ years of experience in Dynamics AX, D365 including POS and have done end to end implementations

· 7+ years working experience in a relevant Industry or functional area e.g. Online, Retail, Finance or Supply Chain

·

MS D365 Functional Business Consultant

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

<ul>
	<li>Take part in creating and defending business plans to the executive board;</li>
	<li>Identify key industry partners and spearhead partnerships to leverage SeriousMD solutions;</li>
	<li>Knowledge in marketing, together with the marketing team, you develop brand and identity standards of the company, as well as drive the creation and storyboarding of collaterals;</li>
	<li>Monitor the success of campaigns and promotions through performance reports;</li>
	<li>Provide efforts to increase customer satisfaction after surveying.</li>
</ul>

Business Development

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Squadzip's Product Management team are considered the keepers of our product. Product Management Associates play a critical role in the organization. Among these responsibilities are the following:

<ul>
	<li>Ownership of product management responsibilities from research, ideation, gathering of feedback, testing, and support.</li>
</ul>

Ownership of product management responsibilities from research, ideation, gathering of feedback, testing, and support.

<ul>
	<li>Ownership of customer support and product quality testing functions</li>
	<li>Responsible for writing and designing features, as well as product ideation and strategic planning</li>
	<li>Researching new technologies, market trends</li>
	<li>Provide customer support to Squadzip customers and enterprises on trial</li>
	<li>Provide support to Customer Experience, Business Development and Marketing as a product expert both in the office and in the field.</li>
	<li>Gather data from customers and existing prospective customers to validate product roadmap, ideas, and assumptions.</li>
	<li>Working with development team to manage development timelines</li>
	<li>Building content to support external customers</li>
</ul>

Product Management Associate

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

We’re looking for a motivated and detail-oriented Business Development Intern to join our growing team. This internship offers a hands-on opportunity to learn about the sales process, support lead generation efforts, and gain exposure to real-world B2B or B2C sales operations.

Key Responsibilities

<ul>
	<li>Support lead generation through market research and database maintenance</li>
	<li>Assist in creating sales materials, including decks, proposals, and follow-up emails</li>
	<li>Help maintain and update CRM systems to ensure accurate tracking of leads and client interactions</li>
	<li>Collaborate with internal departments to meet client requirements and project deliverables</li>
	<li>Attend internal meetings and document key takeaways or action items</li>
	<li>Contribute to sales performance reporting and pipeline tracking</li>
</ul>

Business Development Intern

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

You will participate in multiple sales efforts focused on business development. In this role, you and other specialized roles will work together to secure and fulfill projects ranging from simple features to complex requirements that demand further growth in deeper sales methodologies. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. 

You will perform sales functions which include but may not be limited to the following:

<ul>
	<li>Focus on securing projects in adherence to industry best practices and ThinkBIT’s project life cycle;</li>
	<li>Work closely with clients and the development team to translate client needs into clear, actionable user stories.</li>
	<li>Collaborate with teams in completing project requirements; an</li>
	<li>Expand your knowledge in sales methodologies.</li>
	<li>Prepare proposals and/or contracts.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Prepares weekly / monthly reports on tasks performed</li>
</ul>

Proposal Writing

Sales and Marketing Knowledge

Business Developer Work From Home

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

The Dynamics 365 Business Central Developer/Technical Consultant is responsible for designing, developing, and delivering technical solutions within Microsoft Dynamics 365 Business Central (D365 BC). The role involves customizing and extending Business Central functionality, integrating the system with internal and external applications, and supporting end-to-end implementation for various clients. The consultant ensures solutions are scalable, maintainable, and aligned with business objectives across digital transformation initiatives.

Key Responsibilities

1. Solution Design &amp; Development

Design and develop extensions, custom modules, and enhancements for Dynamics 365 Business Central using AL language in Visual Studio Code.

Customize standard BC functionalities according to business and client requirements.

Build efficient and reusable technical solutions aligned with industry best practices.

2. Technical Consulting &amp; Requirements Analysis

Collaborate with business analysts, SMEs, and stakeholders to analyze requirements and translate them into technical specifications.

Recommend system improvements, architectural approaches, and configuration options based on business needs.

Conduct feasibility analysis for new features, integrations, and process improvements.

3. System Integration &amp; API Development

Develop integrations using Business Central APIs, web services (SOAP/REST), and custom connectors.

Coordinate with internal technical teams to integrate BC with ERP components, finance systems, HRIS, CRM tools, or third-party applications.

Ensure stable, secure, and efficient data flow across systems.

4. SQL &amp; Data Management

Work with SQL databases for data migration, reporting, and backend processes.

Execute data transformation, cleansing, and migration during implementation or upgrades.

Troubleshoot data inconsistencies and optimize query performance.

5. Implementation &amp; Deployment

Support full lifecycle implementation—from system configuration to testing, deployment, and post-go-live support.

Conduct unit testing, integration testing, and UAT assistance.

Prepare and maintain technical documentation.

6. Ongoing Support &amp; Maintenance

Provide Level 2/3 technical support for Business Central environment issues.

Troubleshoot performance issues, bugs, and configuration challenges.

Deliver system training or technical guidance to internal teams or external clients when required.

7. Collaboration &amp; Project Delivery

Work closely with cross-functional teams across Yondu or NCS, including Delivery, PMO, QA, and Business Units.

Ensure all deliverables follow standards, timelines, and quality guidelines.

Participate in Agile ceremonies or project meetings as needed.

Dynamics Business Central Developer or Consultant

Key Responsibilities

<ul>
	<li>Quoting against network inquiries: Prepare, send out, and gather feedback against inquiries arriving from our network partners.
	<ul>
		<li>Basis of quotation: mainly CW and specially designated excel files, both LCL and FCL, mainly DAP destination quotations that could be set up from readily available ratelists, and communicated in written form in English.</li>
	</ul>
	</li>
	<li>Rate Card Creation: Build comprehensive rate cards in Excel based on specific client requests, focusing on various origin and destination port pairs.</li>
	<li>Margin Application: Accurately apply designated profit margins and pricing instructions provided by the Rate Card Manager to base rates.</li>
	<li>System Administration: Enter, update, and manage rate card data within the CargoWise TMS (Transportation Management System) and designated excel sheet</li>
	<li>Customer Communication: Serve as the primary point of contact for clients regarding rate card inquiries. Answer questions related to freight validity, shipping line details, and port-to-port routing. This is to be negotiated internally still, communication especially with Hungarial local clients might face language barriers.</li>
	<li>Internal Coordination: Collaborate seamlessly with the internal Sales and Operations teams.</li>
	<li>Quote Modification: Process client feedback (e.g., requests for rate reductions or route modifications), coordinate internally for approval, and update rate cards accordingly. See same as with customer communication.</li>
	<li>Operational Handover: Once a rate card receives a "green light" from the client, accurately transition the order to the Operational team for shipment execution.</li>
</ul>

Sales Support Specialist for Airfreight and Seafreight

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We seek a highly organized and detail-oriented Operations Assistant to join our team. In this role, you will provide crucial support to both our operations and programming team, ensuring efficient daily operations.

We are a completely remote company but we have an office in Quezon City.

 

Responsibilities:

<ul>
	<li>Conducts training for customers/clients/internal team in using the product, Cast LMS</li>
	<li>Assists in fulfilling the client's requirements</li>
	<li>Creates support articles and documentation to improve the client's experience</li>
	<li>Assists in testing new features and e-learning courses</li>
	<li>Provides insights for further improvement of product and services based on client experience</li>
	<li>Contributes to a positive and productive team environment.</li>
	<li>Performs other duties as assigned by the supervisor.</li>
</ul>

Learning Management System LMS

Articulate (E-Learning Software)

Email Support

Chat Support

Writing

Technical Support

Communication Skills

Operations and Customer Support Assistant | Work from Home

About Us 
Company Confidential is a fast-growing, dynamic firm providing top-tier managed business services to clients worldwide. We’re passionate about building scalable systems, delivering exceptional service, and growing together as a team.

 

Position Overview 
We are seeking a Digital Marketing Operations Specialist (HubSpot Expert) with 5+ years of experience to build marketing systems, execute high-impact campaigns, and support scalable marketing operations for both internal teams and clients.

You will serve as a go-to expert for HubSpot and marketing operations, driving automation, analytics, content development workflows, and cross-functional process optimization with both strategic and hands-on contributions.

The ideal candidate is a proactive selfstarter with a collaborative mindset and a strong desire to contribute to a positive, highperformance culture.

 

Position Overview

<ul>
	<li>Own the configuration, optimization, and governance of HubSpot (workflows, automation, lists/segments, forms, CRM settings, tracking, dashboards, reporting).</li>
	<li>Maintain and improve the MarTech stack; ensure system reliability, data cleanliness, documentation, and scalability.</li>
	<li>Build, launch, and optimize multi-channel digital campaigns across social, search, and email.</li>
	<li>Develop cost-efficient, high-ROI marketing engines for internal teams and external clients.</li>
	<li>Create playbooks, QA processes, SLAs, and workflow standards to improve operational efficiency.</li>
	<li>Gather, analyze, and report on KPIs (UTMs, attribution, funnel metrics, conversion rates).</li>
	<li>Present insights and optimization recommendations to leadership and client stakeholders.</li>
	<li>Coordinate briefs, assets, calendars, and deliverables with cross-functional teams.</li>
	<li>Mentor junior contributors and support a collaborative, high-performance culture with a path toward supervisory/player-coach responsibilities.</li>
</ul>

 

How to Apply 
Submit your resume, a brief cover letter, and any relevant certifications or work samples.

Remote Digital Marketing Operations Specialist II and HubSpot Expert

Position Overview

The Omnichannel Systems Specialist will support and manage the organization's eCommerce ecosystem, ensuring seamless integration between online and in-store retail operations. The role requires strong exposure to Shopify, product information management systems, and retail technology platforms.

Key Requirements

eCommerce &amp; Shopify

Strong background supporting eCommerce platforms, particularly Shopify.

Experience with both Shopify Front-End and Back-End administration.

Ability to liaise with Shopify vendors and external partners.

Experience in website support, merchandising, and personalization initiatives.

Systems &amp; Integrations

Understanding of API integrations without requiring hands-on coding skills.

Knowledge of technical integrations related to search functionality and search pages.

Familiarity with Google Tag Manager and its application within eCommerce environments.

Experience identifying, troubleshooting, and configuring system bugs.

Product &amp; Inventory Management

Understanding of Product Information Management (PIM) systems.

Experience working with Product Inventory Management tools.

Exposure to Point of Sale (POS) systems and their integration with eCommerce platforms.

Ability to navigate and support omnichannel retail systems.

Retail Operations

Retail industry background with exposure to both online and in-store sales environments.

Strong understanding of how eCommerce systems integrate with physical retail operations.

Experience working with retail teams and managing requests through ticketing systems.

Willingness to participate in product-specific training.

Work Schedule

Resource should be available to work outside regular business hours when required.

Expected to support out-of-hours deployments during critical releases or high-priority activities.

Interview Process

Scenario-based interview to assess technical knowledge and problem-solving capabilities.

Focus areas will include Shopify, omnichannel integration, PIM systems, POS integration, and retail eCommerce operations.

Key Attributes Sought

eCommerce specialist with strong retail systems exposure.

Ability to manage cross-functional stakeholder relationships.

Strong understanding of omnichannel customer experiences and supporting technologies.

Comfortable operating in a fast-paced retail environment.

Required Skills &amp; Technical Stack

• eCommerce platform: Shopify (mandatory requirement)

• PIM: eg. Comestri or Ommni

• OMS / POS: NewStore

• ESP: Klaviyo

• Personalisation: Nosto

• Analytics / tracking: Google Tag Manager, Google Analytics

• Digital marketing platforms: Meta, Google Ads, Google Merchant Centre, TikTok, Pinterest, Lexer

• Triage discipline: able to work through API/log-level evidence to determine whether a fault is vendor-side, internal config, or dev/integration code, before escalating

• Vendor management across 10+ external partners; comfortable owning tickets end-to-end (scoping, prioritisation, backlog, testing, internal training/documentation)

Omnichannel Systems Specialist

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Customer Success Officer

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

The Client Success Manager is responsible for growing our clients’ businesses as if they are your own. An expert in digital marketing (both paid and organic), you are responsible for managing the day-to-day relationships with clients, understanding our customers’ needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the most value from our services. You are to make sure that the ideas, strategies, and optimizations proposed and implemented by our team could achieve the best business outcome for each of your clients, acting as a strategic partner to help meet their goals.

Key Responsibilities:

<ul>
	<li>Manage and grow relationships with key customers, acting as their primary point of contact.</li>
	<li>Facilitate regular performance reviews and strategy sessions.</li>
	<li>Identify opportunities for account growth or renewal in coordination with the sales team.</li>
	<li>Handle client feedback, resolve issues, and proactively manage risks. Escalate when performance is not meeting expectations</li>
	<li>Maintain an internal “marketing brief” to capture all branding guidelines, tone of voice, competitor strategies and general instructions from the client that are documented by the sales team, and passed to the implementation team. This brief also collects all learning as the implementation progresses so that new team members quickly ramp, and so that we capture knowledge and never repeat marketing experiments that did not work previously</li>
	<li>Manage the scope delivery of each team involved in the scope of each client</li>
	<li>Coordinate with teams to build weekly and monthly performance reports, evaluating data insights and optimization ideas from the client’s perspective</li>
	<li>Assess new client requests as in-scope or out of scope and work with sales and management to determine how to meet the client’s needs</li>
	<li>Learn digital marketing strategy to a level where you can assess and add to the team’s improvement plans. </li>
	<li>Act as a trusted partner to clients by proactively engaging and communicating with them to ensure that the strategic goals are aligned and met. </li>
	<li>Understand their business and target market as deeply as they do</li>
	<li>Brainstorm ideas with the client on all aspects of the scope, and overall business strategy</li>
	<li>Actively learns and masters all digital marketing skill sets, and platforms in use by the client</li>
	<li>Adhere to strict service level agreements for communication with clients. Maximum response time of 3-4 h for PH/APAC, up to 12h for US/UK.</li>
</ul>

Kalibrr Job Search