advertising business management and office functions

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

<ul>
	<li>Take part in creating and defending business plans to the executive board;</li>
	<li>Identify key industry partners and spearhead partnerships to leverage SeriousMD solutions;</li>
	<li>Knowledge in marketing, together with the marketing team, you develop brand and identity standards of the company, as well as drive the creation and storyboarding of collaterals;</li>
	<li>Monitor the success of campaigns and promotions through performance reports;</li>
	<li>Provide efforts to increase customer satisfaction after surveying.</li>
</ul>

Organizing and Planning

Relationship Management

Persuasion and Negotiation

Brand Management

Competitor Analysis

Business Development

Planning

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo is seeking a sharp, solutions-driven IT Business Analyst to help transform business needs into clear, actionable requirements. If you're passionate about documentation, testing, and process optimization, and thrive in collaborative, fast-paced environments, this is your chance to make an impact. Work closely with developers and stakeholders to drive clarity, alignment, and continuous improvement across our projects. 
 

Job Description:

<ul>
	<li>Gather, document, and validate business requirements by eliciting, analyzing, and specifying the underlying business needs and compiling them into a Business Requirement Document (BRD).</li>
	<li>Closely work with the developers and stakeholders to ensure alignment on requirements.</li>
	<li>Tracks and manages the requirements' status across the entire project lifecycle, including necessary enforcement or redefinition.</li>
	<li>Write test scripts, execute and document Systems Integration Testing (SIT), log identified defects, and collaborate with developers to implement solutions.</li>
	<li>Support User Acceptance Testing (UAT). </li>
	<li>Evaluate business processes, identify areas for improvement and develop and implement effective solutions based on process evaluations.</li>
	<li>Assist/Lead ongoing reviews of business processes and develop optimization strategies, identify opportunities for process improvements and automation.</li>
	<li>Develop and maintain process models, specifications, diagrams, and charts to guide the project team. Effectively communicate complex information through simple, easily understandable visuals.</li>
	<li>Conduct end-user training, process walkthroughs and reporting overviews.</li>
	<li>Handle spot requests and assist with any other ad hoc duties assigned.</li>
</ul>

Software Testing

PostgreSQL

IT Business Analyst

CUE Group

We’re a global digital company supported by industry leaders and world-class investment institutions

We’re dedicated to boosting digital growth of businesses, industries, and governments through the use of modern technologies like Big Data and AI.

Adhering to the philosophy of "Data Drives Growth, Technology Leads Development," we prioritise R&D and emphasise a pragmatic approach to delivering significant value to clients.

---

Proprietary AI and Big Data Platform: We offer comprehensive digital solutions for Brand, PR, and Creative Strategy with expertise in Big Data Capabilities for advertising and e-commerce operations.

Comprehensive Digital Capabilities: We provide proprietary AI algorithms, visual analytics, and big data analytics. This covers digital infrastructure across businesses, new retail, and smart space solutions.

Extensive Industry Experience: Our vast digital ecosystem covers various categories and business needs. We provide closed-loop digital commercialisation solutions for IP development and management, gaming, and esports.

CUE Digital International Phil. Branch

The Role

We are seeking a dynamic and highly motivated Business Development Manager with a strong background in the tech and digital media industry to join our team. You will be responsible for driving business growth, establishing strategic partnership, liaising with our China and SEA teams while expanding our market presence throughout the Philippines.

Job Responsibilities:

<ul>
	<li>Develop and execute business development strategies to penetrate the Philippine market and achieve sales targets.</li>
	<li>Creating, through phone, e-mail, networking or other methods, the opportunities to meet with potential contacts in these businesses to understand their needs and promote the relevant services of Cue Group</li>
	<li>To convert these leads/ contacts into qualified opportunities that are followed with a definitive proposal to deliver our services</li>
	<li>To finally convert these proposals into written business through the formal approval of the client</li>
	<li>Continue to build the commercial relationships with all clients to explore with other potential internal contacts, their need for other services offered by Cue Group</li>
	<li>To maintain these relationships through regular contact (while others actually deliver the projects) so as to remain top-of-mind for all future opportunities, offering, wherever possible, creative solutions to their brand issues</li>
	<li>To expand your range of contacts through relevant networking events, review of available company information online and offline etc</li>
	<li>Through the above, raise the profile of the company and build the reputation of Cue Group</li>
</ul>

Business Development Manager

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and marketing, and using this information to establish growth targets and choose key performance indicators.

Responsibilities:

<ul>
	<li>Sales</li>
	<li>Cold calling</li>
	<li>Setting up appointments</li>
	<li>Responsible for Client Engagement.</li>
	<li>Constant communication with new and existing clients.</li>
	<li>Perform follow ups.</li>
	<li>Sending necessary documents to clients.</li>
	<li>Create and update trackers.</li>
	<li>Gather feedback from clients.</li>
	<li>Sending End of Day report.</li>
</ul>

Business Analysis

Attention to Detail

Critical Thinking

Leadership skills

Data Management

Sales and Marketing Specialist: Growthbacker

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

The Dynamics 365 Business Central Developer/Technical Consultant is responsible for designing, developing, and delivering technical solutions within Microsoft Dynamics 365 Business Central (D365 BC). The role involves customizing and extending Business Central functionality, integrating the system with internal and external applications, and supporting end-to-end implementation for various clients. The consultant ensures solutions are scalable, maintainable, and aligned with business objectives across digital transformation initiatives.

Key Responsibilities

1. Solution Design &amp; Development

Design and develop extensions, custom modules, and enhancements for Dynamics 365 Business Central using AL language in Visual Studio Code.

Customize standard BC functionalities according to business and client requirements.

Build efficient and reusable technical solutions aligned with industry best practices.

2. Technical Consulting &amp; Requirements Analysis

Collaborate with business analysts, SMEs, and stakeholders to analyze requirements and translate them into technical specifications.

Recommend system improvements, architectural approaches, and configuration options based on business needs.

Conduct feasibility analysis for new features, integrations, and process improvements.

3. System Integration &amp; API Development

Develop integrations using Business Central APIs, web services (SOAP/REST), and custom connectors.

Coordinate with internal technical teams to integrate BC with ERP components, finance systems, HRIS, CRM tools, or third-party applications.

Ensure stable, secure, and efficient data flow across systems.

4. SQL &amp; Data Management

Work with SQL databases for data migration, reporting, and backend processes.

Execute data transformation, cleansing, and migration during implementation or upgrades.

Troubleshoot data inconsistencies and optimize query performance.

5. Implementation &amp; Deployment

Support full lifecycle implementation—from system configuration to testing, deployment, and post-go-live support.

Conduct unit testing, integration testing, and UAT assistance.

Prepare and maintain technical documentation.

6. Ongoing Support &amp; Maintenance

Provide Level 2/3 technical support for Business Central environment issues.

Troubleshoot performance issues, bugs, and configuration challenges.

Deliver system training or technical guidance to internal teams or external clients when required.

7. Collaboration &amp; Project Delivery

Work closely with cross-functional teams across Yondu or NCS, including Delivery, PMO, QA, and Business Units.

Ensure all deliverables follow standards, timelines, and quality guidelines.

Participate in Agile ceremonies or project meetings as needed.

Dynamics Business Central Developer or Consultant

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Our team is looking for a new Artist and Project Manager to help us build the best e-learning content in the Philippines.

 
Buri Technologies is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

 
Your role in our company will be twofold: 
 
You will be given the opportunity to manage the production side of e-learning projects

<ul>
	<li>Managing the workflow of freelancers and internal staff as they complete videos, designs, and other project deliverables.</li>
	<li>Ensuring the task for the projects are assigned properly, monitored, and completed.</li>
	<li>Checking output</li>
</ul>

Your skills as an artist will also be needed to help complete animated videos by creating graphic layouts, assets, and / or storyboards.

 
We are one of the few development houses in the country that have won educational technology awards abroad. We’re looking for people who want to change the Philippine e-learning landscape by helping organizations build their training materials for the future.

 
We want to build products that our country can showcase to the world.

We are a completely remote company but we have an office in Quezon City.

E-Learning Design

Illustration (Digital)

Articulate (E-Learning Software)

Project Management

Graphic Design

Artist and Project Manager | Work from Home

Company is a fast-growing, dynamic firm providing top-tier financial and operational support to clients across the globe. We specialize in delivering scalable solutions to both our internal teams and external clients, with a strong focus on innovation and integrity.

We are seeking a skilled Bookkeeper – AppFolio, Yardi Voyager Specialist with 2-3 years of relevant experience to join our remote team. The ideal candidate will have hands-on experience with AppFolio and Yardi Voyager, and a working knowledge of additional platforms such as QuickBooks and Harvest.

What We Offer

<ul>
	<li>Competitive monthly compensation: Php35,000-38,000/month</li>
	<li>Performance-based incentives and bonuses</li>
	<li>Flexible remote work environment</li>
	<li>Exposure to a variety of industries and international clients</li>
	<li>Supportive and collaborative team culture</li>
	<li>Long-term career development opportunities</li>
</ul>

How to Apply

Please submit your resume, a brief cover letter, and any relevant certifications or references. We look forward to learning how you can contribute to our growing team!

Intuit QuickBooks Software

Bookkeeping

Accounting

Bookkeeper for AppFolio and Yardi Voyager Specialist

Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. As an Assigned Employee (AE) with Zeno, you'll gain invaluable experience working on diverse projects in a global landscape, directly managing day-to-day operations for clients. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a supportive and professional remote work environment. 

Zeno Business Solutions Corp

<h3>Company introduction: 
Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation and opportunities for professional growth and development within a supportive and professional remote work environment.</h3>

<h3>Job Summary</h3>

WorkWhile requires vendor support to maintain 24/7 coverage on the IndeedFlex VMS. Contractors will manage job allocations, book workers within strict SLA windows, ensure timesheet accuracy, and maintain worker profiles. This role is critical to preventing slot loss, meeting SLA deadlines, and ensuring a positive client experience.

<h2> 
 
Key Responsibilities</h2>

<h3>Dashboard Monitoring &amp; SLA Compliance</h3>

● Monitor IndeedFlex VMS for new job allocations

● Click “Respond” immediately and complete booking actions

● Maintain 4-hour SLA for all job requisitions

● Remove unfilled allocations when needed

<h3>Worker Booking &amp; Data Entry</h3>

● Add and update worker profiles (legal name, DOB, email, SSN last 4)

● Bulk upload workers during surge windows

● Select &amp; confirm all shift dates before booking

● Manage replacements, swaps, and cancellations

<h3>Attendance &amp; Timekeeping</h3>

● Confirm worker clock-ins &amp; clock-outs

● Record first/second shift punches and meal breaks

● Escalate clock-in issues to IndeedFlex support

● Mark no-shows and assign replacements

<h3>Timesheet Accuracy</h3>

● Adjust and submit timesheets daily

● Complete all weekly timesheet submissions before Monday 11:59 PM CST

● Remove workers from future shifts when absent

<h3>Worker Support</h3>

● Contact workers who cancel or fail to confirm shifts

● Provide shift details, access instructions, and expectations

 

<h3>Work Schedules:</h3>

● Night coverage: 5 PM–12 AM PST

● Weekend coverage: 8 AM–8 PM PST

● Surge coverage: support during 300–500-slot releases with 48-hour fill deadlines

● Must respond to alerts &amp; allocations in real time (notifications enabled)

VMS Data Entry & Dashboard Monitoring Specialist

<h2>Job Summary</h2>

We are seeking an experienced Tax Preparer with signing authority to join our growing team. The ideal candidate is detail-oriented, solution-focused, highly knowledgeable in U.S. tax laws, and an excellent communicator with the ability to simplify complex tax concepts for clients. Strong English communication skills and an accent that closely aligns with a standard American accent are important for ensuring seamless client interactions.

<h3>Key Responsibilities</h3>

<ul>
	<li>Prepare and review individual, partnership, corporate, and other tax returns with accuracy and compliance.</li>
	<li>Sign off on completed returns in accordance with IRS regulations.</li>
	<li>Communicate effectively with clients to gather information, explain tax matters, and answer questions in a professional and client-friendly manner.</li>
	<li>Conduct tax research and stay current on federal, state, and local tax law changes.</li>
	<li>Collaborate with internal team members to ensure high-quality client service.</li>
	<li>Identify opportunities for tax planning and advisory support.</li>
</ul>

Thomson Reuters GoSystem Tax RS

CCH ProSystem fx Tax

Taxation

US Tax Preparer

<h3>Company introduction: 
Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation and opportunities for professional growth and development within a supportive and professional remote work environment.</h3>

Job Summary

<h2>WorkWhile requires vendor support to maintain 24/7 coverage on the IndeedFlex VMS. Contractors will manage job allocations, book workers within strict SLA windows, ensure timesheet accuracy, and maintain worker profiles. This role is critical to preventing slot loss, meeting SLA deadlines, and ensuring a positive client experience. 
 
 
Key Responsibilities</h2>

<h2>Dashboard Monitoring &amp; SLA Compliance</h2>

● Monitor IndeedFlex VMS for new job allocations

● Click “Respond” immediately and complete booking actions

● Maintain 4-hour SLA for all job requisitions

● Remove unfilled allocations when needed

<h3>Worker Booking &amp; Data Entry</h3>

● Add and update worker profiles (legal name, DOB, email, SSN last 4)

● Bulk upload workers during surge windows

● Select &amp; confirm all shift dates before booking

● Manage replacements, swaps, and cancellations

<h3>Attendance &amp; Timekeeping</h3>

● Confirm worker clock-ins &amp; clock-outs

● Record first/second shift punches and meal breaks

● Escalate clock-in issues to IndeedFlex support

● Mark no-shows and assign replacements

<h3>Timesheet Accuracy</h3>

● Adjust and submit timesheets daily

● Complete all weekly timesheet submissions before Monday 11:59 PM CST

● Remove workers from future shifts when absent

<h3>Worker Support</h3>

● Contact workers who cancel or fail to confirm shifts

● Provide shift details, access instructions, and expectations

 

<h3>Work Schedules:</h3>

● Night coverage: 5 PM–12 AM PST

● Weekend coverage: 8 AM–8 PM PST

● Surge coverage: support during 300–500-slot releases with 48-hour fill deadlines

● Must respond to alerts &amp; allocations in real time (notifications enabled)

IndeedFlex Data Entry & Dashboard Monitoring Specialists

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Customer Success Officer

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

We are Business Turnaround Services PH Inc. (BTSP), a business services provider  of  AU-based Business Turnaround Services (BTS) and SME Growth Services (SME).  BTS and SME provide strategic advice and business services support to up to A$200 million turnover small and medium sized businesses in Australia. SME offers a range of professional services essential to the SME business, including strategy analysis and development, operations review and process improvement, sales and marketing, management accounting, bookkeeping and administration, business process automation, and managed IT.  


Business Turnaround Services PH Inc.

The Person

We are seeking a very smart, exceptionally organized, and business-minded project based General Accountant with at least 1 year of commercial experience (previous work in Accounts Payable and/or with AU companies/clients is an advantage). New graduates with exceptional academic and extracurricular achievements are also invited to apply. A CPA license is desirable but not needed. You will report to the Head of Bookkeeping, Compliance and Administration Services in our Manila Office. You should be willing to observe Sydney working hours in a work from home arrangement.

This position will suit a qualified General Accountant on the way up in his/her career and who has had experience and face-to-face interaction with an international clientele. You will be given great opportunities to further your career by being exposed to end-to-end bookkeeping work and working with clients with diverse nationalities and in different industries.

The successful applicant will be passionate about delivering outstanding services to clients. You will be very smart, quick to learn, can work under pressure, and adept with cloud-based accounting software. You can work independently but are also able to collaborate well with others in a team environment. You will have exceptional organizational, problem-solving, and analytical skills, be disciplined, be able to meet deadlines and service quality targets, be task focused, and a “Doer”. Your ability to understand and communicate in oral and written English will be very good. You inspire confidence in your capabilities with the way you communicate with people.

Your Role

Your responsibilities, supported by the Head of Bookkeeping and Administration Services, will include:

<ol>
	<li>Providing general bookkeeping services (such as processing transactions for sales and receivables, expenses and payments, payroll, accruals and other adjustments, reconciliations, end-of-month and end-of-year journals using accounting software), as required by the client;</li>
	<li>Assisting in managing payments and cash flows;</li>
	<li>Providing job costing and administration support services such as liaising with debtors and suppliers regarding outstanding debts, off-site office management and support tasks as required by the client;</li>
	<li>Setting up/revising a company’s chart of accounts;</li>
	<li>Compliance reporting; and</li>
	<li>Preparing accrual-based financial statements.</li>
</ol>

Project Based General Accountant Remote Work

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

1. Customer Journey Mapping &amp; Experience Design

<ul>
	<li>Develop, update, and optimize customer journey maps across major touchpoints (lead generation, onboarding, billing, service requests, renewals, and digital interactions).</li>
	<li>Identify friction points, service gaps, and opportunities to improve customer experience using data and customer insights.</li>
	<li>Collaborate with Sales, Operations, Billing, Digital, and Marketing teams to implement journey improvements.</li>
	<li>Ensure consistency of experience and alignment with service standards and the company’s brand promise.</li>
</ul>

2. Customer Satisfaction &amp; Retention Monitoring

<ul>
	<li>Track and analyze customer satisfaction metrics (NPS, CSAT, CES), complaint trends, and service turnaround time.</li>
	<li>Monitor churn and retention rates and support the development of retention programs.</li>
	<li>Conduct customer interviews, surveys, and other feedback activities to understand expectations and pain points.</li>
	<li>Work with business units to strengthen customer engagement at high-impact moments of the journey.</li>
</ul>

3. Customer Feedback Mechanisms

<ul>
	<li>Design and execute customer feedback systems (surveys, VOC channels, digital feedback tools, post-interaction evaluations).</li>
	<li>Ensure regular and systematic collection of customer input across touchpoints.</li>
	<li>Maintain a structured approach to capturing, organizing, and analyzing customer feedback.</li>
</ul>

4. CX Data Analytics &amp; Insight Generation

<ul>
	<li>Analyze customer experience data to create actionable dashboards and reports.</li>
	<li>Connect CX performance to key business outcomes such as win rate, contract renewal probability, and overall retention.</li>
	<li>Translate insights into recommendations for journey improvements or internal process enhancements.</li>
	<li>Present findings and customer insights to management and cross-functional teams.</li>
</ul>

5. Cross-Functional Collaboration &amp; Input to Marketing

<ul>
	<li>Partner with Sales and Marketing to provide customer insights that shape communication plans, engagement activities, and customer education.</li>
	<li>Support digital and product teams with customer data and journey-related insights.</li>
	<li>Serve as an advocate for customer-centric thinking across the organization.</li>
</ul>

Qualifications

<ul>
	<li>Bachelor’s degree in Marketing, Business, Communications, or related field.</li>
	<li>Minimum 4 years of experience in Customer Experience, Marketing, or related roles; experience in utilities, energy, or service industries is an advantage.</li>
	<li>Strong analytical and problem-solving skills; ability to turn data into insight and execution plans.</li>
	<li>Experience in customer journey mapping, CX tools, or marketing automation is a plus.</li>
	<li>Excellent communication, coordination, and stakeholder management skills.</li>
	<li>Customer-centric mindset with the ability to balance business and customer needs.</li>
</ul>

Key Competencies

<ul>
	<li>Customer Experience Strategy</li>
	<li>Journey Mapping &amp; Process Improvement</li>
	<li>Customer Analytics &amp; Insight Generation</li>
	<li>Marketing Planning &amp; Execution</li>
	<li>Stakeholder Collaboration</li>
	<li>Project Management</li>
	<li>Communication &amp; Presentation Skills</li>
	<li>Adaptability in fast-growing markets</li>
</ul>

Sr. Customer Experience Officer

The Person

We are seeking a very smart, exceptionally organized, and business-minded General Accountant with at least 3 years of commercial experience (previous work in the construction industry and with AU companies/clients is an advantage). A CPA license, process transition, and capabilities in the use of SAP, SAGE (Peachtree), NetSuite, or similar software, are desirable. You will report to the Head of Bookkeeping, Compliance and Administration Services in our Manila Office. You should be willing to observe Sydney working hours on an in-office or work from home arrangement.

This position will suit a qualified General Accountant on the way up in his/her career and who has had experience and face-to-face interaction with an international clientele. You will be given great opportunities to further your career by being exposed to end-to-end bookkeeping work and working with clients with diverse nationalities and in different industries.

The successful applicant will be passionate about delivering outstanding services to clients. You will be very smart, quick to learn, and well-versed with cloud-based accounting software. You can work independently but are also able to collaborate well with others in a team environment. You will have exceptional organizational, problem-solving, and analytical skills, be disciplined, be able to meet deadlines and service quality targets, be task focused, and a “Doer”. Your ability to understand and communicate, in oral and written form, in English will be very good.

Your Role

Your responsibilities, supported by the Head of Bookkeeping and Administration Services, will include:

<ol>
	<li>Providing general bookkeeping services (such as processing transactions for sales and receivables, expenses and payments, payroll, accruals and other adjustments, reconciliations, end-of-month and end-of-year journals using accounting software), as required by the client;</li>
	<li>Assisting in managing payments and cash flows;</li>
	<li>Providing job costing and administration support services such as liaising with debtors and suppliers regarding outstanding debts, off-site office management and support tasks as required by the client;</li>
	<li>Setting up/revising a company’s chart of accounts;</li>
	<li>Compliance reporting; and</li>
	<li>Preparing accrual-based financial statements.</li>
</ol>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This is a test unit that measures the ability to use math to solve problems encountered in the real world, covering simple word problems on arithmetic, interests, and conversion

Performing business transactions requiring mathematical calculations such as payroll, retail sales, invoicing, purchasing, and staff forecasting contribute to running business operations successfully. Any delay or miscalculation can affect employee and customer relations. Companies should hire employees showing strong ability in numeracy so employees can interpret results better, process information faster, and make sound decisions. While technology has assisted in carrying out these tasks, skills are required for employee and business performance. This test identifies ability to apply basic math calculations in various problem-solving scenarios.

Practical Math

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This measures the ability to retain information (written and spoken) presented in varied contexts.

Recall

This test unit measures the ability to be brief and concise in written communication by avoiding redundancies

Efficient communication is effective communication. The more direct and accurate the message is, the clearer and the faster it gets to the receiver with little to no misinterpretation. And because businesses have more important tasks to do than read long-winded text or documents, hiring employees with this skill is a smart choice. This test measures the ability of the candidate to compose concise communication.

Brevity (Written)

This test measures the knowledge on accounting fundamentals covering topics on accounting process & principles, financial statements and basic concepts on assets, liabilities and equity.

Accounting Fundamentals

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

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