Achieve Integrative Health is the largest acupuncture clinic in Austin, TX. For 15 years we have helped thousands of people reduce their pain, increase their energy & vitality, get back on the dance floor, have babies, and make their Life Great Again. We were able to achieve these phenomenal results by integrating Acupuncture with modern technology and therapies.
Founded and led by CEO, Jimmy Yen, author, international speaker, mentor to acupuncturists all over the world, as well as physician, physician assistants, and nurse practitioners, social media influencer, teacher and innovator of Quick Relief Acupuncture Technique and Functional Pulse Diagnosis.
Achieve Integrative Health takes a cutting-edge and disruptive approach to healthcare to give our patients the best results in the shortest amount of time with five star service.


Achieve Wealth Technologies

Application Process:

<ul>
	<li>Email us your resume in Pdf format only. Include all of the jobs you've worked at and the month + year. Do not leave anything off. There should be no gaps in your resume with no explanations. Include your compensation for all jobs. (not hourly, only total compensation for the period of time you workd or annual compensation)</li>
	<li>Email us a 60-second video of yourself answering the following question:</li>
	<li>What are the 3 most important things that the company you work for must do to show you that they care about you? For example, if they don’t give me these 3 things then that means they don’t care about me. The video Cannot exceed 60 seconds, or you will automatically be disqualified.</li>
	<li>Important: Private message us in Kalibrr to request our Email for you to submit the above requirements. Failure to follow the above instructions will result in automatic disqualifications</li>
</ul>

About Our Company:

Achieve Integrative Health is the #1 rated Acupuncture &amp; Wellness Clinic in the United States. Our Mission is to help people restore their body’s God given ability to heal itself so that they can do what they love.

Why Join Us

We Pursue Excellence — Always. 
At our company, excellence is not optional; it’s our culture. Every team member is expected to give their best in attitude, discipline, and performance. When you join us, you’ll work with colleagues who are serious about growth, responsibility, and achieving world-class results.

Achieve Your Goals with Our Support. 
We provide everything you need to succeed—training, resources, and mentorship—so you can achieve your professional, financial, and personal goals. All we ask is your commitment to achieving your own goals.

Peaceful and Joyful Team Environment. 
We protect our culture of peace and joy through clear rules, discipline, and shared values. Our team members support each other, speak honestly, and always act with integrity. We do not tolerate gossip, entitlement, laziness, or negativity—only mutual respect, teamwork, and growth.

Be Highly Rewarded for Your Excellence. 
We believe that when you perform with excellence and passion, financial success follows naturally. While typical VAs in Indonesia and the Philippines must accumulate 5 years VA experience to earn around $5–$7 USD/hour, our entry-level virtual assistants start at $5/hour, with clear pathways to higher income as you grow and produce more results.

Benefits

<ul>
	<li>Competitive Pay: $5–$12 USD/hour (graveyard shift only).</li>
	<li>Growth Without Limits: Your growth depends only on your performance and results. Top performers can even become business partners.</li>
	<li>Employee Benefits: Paid-time off, premium medical insurance, and Employee Savings Matching Program for qualified team members.</li>
	<li>Work from Home: Eliminate long commutes and enjoy more time for family and personal life.</li>
	<li>Wellness Support: Complimentary virtual health services for you and your family—because your well-being matters.</li>
</ul>

Job Responsibilities

<ul>
	<li>Contact and qualify leads through calls, emails, and other communication channels.</li>
	<li>Receive and handle incoming calls from potential patients, answer questions, and convert them into new patients.</li>
	<li>Ensure every patient receives five-star service and feels valued.</li>
	<li>Follow up with patients using our Care System to maintain satisfaction and loyalty.</li>
	<li>Collect and share patient success stories during daily company meetings.</li>
	<li>Manage patient check-in and check-out procedures accurately.</li>
	<li>Verify insurance benefits and maintain detailed records.</li>
	<li>Take on additional responsibilities based on your professional strengths.</li>
</ul>

Healthcare Virtual Assistant that practices Excellence

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

As a Cyberbacker, you will:

<ul>
	<li>Transcription: Capturing key points during live or recorded calls.</li>
	<li>Call Preparation: Organizing daily call lists and agendas to ensure seamless client interactions.</li>
	<li>Schedule Coordination: Managing meeting schedules, including adjustments, cancellations, and time zone considerations.</li>
	<li>Report Management: Compiling insightful reports on key metrics and performance indicators.</li>
	<li>Virtual File Management: Keeping virtual files organized and accessible.</li>
	<li>Administrative Support: Managing email correspondence, calendar appointments, and other operational tasks efficiently.</li>
</ul>

Why Join Cyberbacker?

Benefits That Care for You:

<ul>
	<li>Medical Assistance Program: Includes dental, vision, maternity, burial assistance, and dependent coverage for tenured Cyberbackers.</li>
	<li>Gift &amp; Rewards Program: Celebrate milestones like birthdays, work anniversaries, and personal achievements with thoughtful gifts.</li>
	<li>Life Insurance for tenured Cyberbackers</li>
	<li>Career Growth Opportunities:</li>
	<li>Promotions to headbacker or leadership roles with leadership training, domestic and international travel, and speaking opportunities.</li>
	<li>Over 100 exclusive complimentary classes monthly, conducted by experienced team members.</li>
	<li>Counter Work-Life Balance:</li>
	<li>Paid time off (PTO) credits, paid holidays, and permanent work-from-home setup.</li>
	<li>Foodpanda discounts and exciting contests with prizes.</li>
	<li>Financial Security:</li>
	<li>Profit Share Program: lets you earn a share of the company’s success. After five years, it becomes a retirement plan, providing monthly payments even after you leave—a lasting reward for your commitment.</li>
	<li>Cybercapital: Loans for home or car purchases at competitive rates.</li>
	<li>Community Rewards and Recognition:</li>
	<li>Access to a supportive community on multiple channels.</li>
	<li>Exclusive invite to in-person events</li>
	<li>Travel opportunities for top performers, weekly meetings with company leadership, and a virtual year-end party.</li>
	<li>Job Security &amp; Training:</li>
	<li>Assurance of service fees for completed work, even if clients default.</li>
	<li>Paid training and access to the Transition Hub for Cyberbackers needing temporary workspaces.</li>
</ul>

.

Let’s Build Relationships That Last!

Take the first step toward a fulfilling career with Cyberbacker. Join a team that values you and empowers you to thrive. Apply now!

Remote Assistant: Permanent Work from Home Set Up

Key duties involve all aspects of ensuring customer satisfaction and service excellence:

<ul>
	<li>Delivering outstanding customer support by understanding and addressing customer needs.</li>
	<li>Responding to inquiries with comprehensive and precise information to assist users.</li>
	<li>Conducting in-person and online product demonstrations, as well as hosting webinars.</li>
	<li>Maintaining and updating help documentation and other internal resources.</li>
	<li>Executing various administrative tasks as directed by management.</li>
</ul>

Why Consider Joining Our Team?

<ul>
	<li>Benefit from hands-on experience and mentoring in your role.</li>
	<li>Seize opportunities for personal growth and leadership development.</li>
	<li>Thrive in an environment that encourages entrepreneurial thinking.</li>
	<li>Enjoy competitive compensation and a workplace with high employee satisfaction and retention.</li>
</ul>

Customer Experience Specialist

NowServing is scaling our social media presence through engaging healthcare content. 

The Opportunity

You'll create and produce social media content that helps Filipinos discover healthcare services. This isn't just an on-screen role - you'll handle everything from ideation and filming to editing and performance tracking. You'll work alongside our social media lead to scale content production across multiple platforms.

What You'll Own

<ul>
	<li>Content creation: Produce videos and posts across TikTok, Facebook, Instagram, and YouTube Shorts</li>
	<li>On-camera presence: Host and present healthcare content in an engaging, relatable way</li>
	<li>Production: Plan shoots, film content, edit videos, and manage the full content pipeline</li>
	<li>Performance optimization: Track what content performs well, iterate quickly, and scale winning formats</li>
	<li>Collaboration: Work with healthcare influencers, patient advocates, and healthcare providers for content</li>
</ul>

You'll Thrive Here If You

<ul>
	<li>You're comfortable on camera and can make health topics engaging and accessible</li>
	<li>You naturally understand what makes people stop scrolling and engage with content</li>
	<li>You can move fast - create, test, learn, and improve quickly based on performance</li>
	<li>You're equally comfortable brainstorming ideas and executing the technical production work</li>
	<li>You want creative freedom but also care about data and results</li>
	<li>You're passionate about using content to help people access better healthcare</li>
</ul>

Social Media Content Creator

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

Yanolja Cloud Solution Pvt. Ltd. is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 500+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match.  We have a Local team in 15+ countries, including India, Thailand, Indonesia, the Philippines, Sri Lanka, South Africa, Tanzania, Uganda, the USA, Mexico, and counting.


Yanolja Cloud Solution Private Limited

Organizational Overview:

Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

 

Profile Overview:

This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. 

Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. 

Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.

 

Responsibilities:

Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.

Cold calls into prospects are generated by a variety of outside sources.

Profile strategic accounts identify key individuals, research and obtain business requirements, and present solutions to start the sales cycle.

Schedule appointments and demos of eZee Products/Services.

Occasionally visit local properties to demonstrate our SAAS.

Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.

Prepare reports by collecting sales information and statistics.

 

Key Competencies for the Role:

Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.

Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.

Lead Generation &amp; Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.

Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.

CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.

Time Management &amp; Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.

Sales Manager

Organizational Overview:

Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

With more than 500+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. 

Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. 

Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.

Responsibilities:

Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.

Cold calls into prospects are generated by a variety of outside sources.

Profile strategic accounts identify key individuals, research and obtain business requirements, and present solutions to start the sales cycle.

Schedule appointments and demos of eZee Products/Services.

Occasionally visit local properties to demonstrate our SAAS.

Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.

Prepare reports by collecting sales information and statistics.

 

Key Competencies for the Role:

Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.

Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.

Lead Generation &amp; Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.

Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.

CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.

Time Management &amp; Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.

As a Medical Coordinator, you will be the vital link between our company and its clientele, ensuring that all interactions are handled with the highest level of professionalism and care. Your role will include:

<ol>
	<li>Engaging with customers to provide detailed information and answer questions regarding our medical products and services.</li>
	<li>Addressing and resolving customer inquiries in a timely and empathetic manner, ensuring their satisfaction and loyalty.</li>
	<li>Taking immediate and effective action to resolve any customer concerns or complaints, demonstrating exceptional problem-solving skills.</li>
	<li>Preparing and maintaining accurate reports on customer interactions, feedback, and resolutions to inform company strategies and improve service quality.</li>
	<li>Collaborating with healthcare professionals and team members to streamline communication and enhance the customer experience.</li>
	<li>Staying informed about the latest healthcare industry trends and company offerings to provide knowledgeable support.</li>
</ol>

As the first point of contact, you will play a crucial role in upholding the company's reputation and contributing to its success by providing outstanding service and support to our valued customers.

Medical Coordinator

Evo Tech Software Solutions Inc., is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses to excel in today's market.  

Evo Tech Software Solutions, Inc.

Job description:

Overview

We're looking for a DevOps engineer to own deployments, infrastructure, and production stability for a growing platform that supports merchants, payments, reporting, and AI-driven workflows.

The product is already largely functional (~75–85%). Your role is to make it safer, smoother, and easier to ship, while keeping things reliable as the system grows.

DevOps Engineer

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Responsibilities:

<ul>
	<li>Strategic Leadership &amp; Expertise
	<ul>
		<li>Act as a subject-matter expert when it comes to building an online presence through SEO</li>
		<li>Serve as the designated QA of the team for specific SEO tasks and projects</li>
		<li>Propose high-level strategic recommendations that go beyond the technical aspect of SEO execution</li>
		<li>Analyze the client's online presence vis-à-vis SEO trends to come up with custom-tailored, best-in-class service for each project</li>
	</ul>
	</li>
	<li>Client Delivery &amp; Execution
	<ul>
		<li>Assess a client's website and other online activities to propose actionable strategies covering content, user behavior/experience, and technical aspects of SEO</li>
		<li>Handle VIP and Escalated clients—determine the best action plan to ensure client objectives are met and concerns are addressed/resolved</li>
		<li>Set proper and realistic expectations to clients regarding rankings, traffic, lead generation and conversion. There will be no room for overpromising and under delivering</li>
	</ul>
	</li>
	<li>Technical SEO Deliverables
	<ul>
		<li>Website audits</li>
		<li>Competitor and keyword analysis</li>
		<li>On-page SEO optimization</li>
		<li>AEO (Answer/AI Engine Optimization)/GEO</li>
		<li>Keywords and topics proposal</li>
		<li>Content plan/structure creation</li>
		<li>Schema markup implementation</li>
		<li>Google Analytics, Google Search Console, Google Tag Manager, Bing Webmaster tools setup</li>
		<li>Local search setup</li>
		<li>Link building campaigns</li>
		<li>Benchmark, performance and work reports</li>
	</ul>
	</li>
	<li>Collaboration &amp; Communication
	<ul>
		<li>Coordinate with project managers, developers, and content writers to assign and actively communicate updates on various SEO tasks</li>
		<li>Create, maintain and improve web analytics dashboards, progress reports and reporting tools</li>
		<li>Highlight key areas of opportunity in accordance with client goals and objectives</li>
		<li>Continuous Improvement &amp; Growth</li>
		<li>Monitor the performance of client's SEO campaign, contribute professional insights and develop plans to capitalize on growth opportunities</li>
		<li>Stay updated on search engine updates and SEO trends; communicate these to clients and our team</li>
		<li>Research, document and maintain SEO best practices and develop processes throughout the company</li>
		<li>Contribute passion and ongoing knowledge of digital marketing as a key team member</li>
	</ul>
	</li>
</ul>

Google Analytics

Competitor Analysis

Search Engine Optimization (SEO)

Market Research

Digital Marketing Specialist SEO

20,000 doctors. Millions of patients. A lean design team — soon to be more.

SeriousMD is the EMR platform Filipino doctors trust most. NowServing connects patients to providers across the country. Together, we're reshaping how healthcare works in the Philippines and design is at the center of it.

Our design team is intentionally small and senior. No bureaucracy, no design-by-committee. Your decisions ship and get tested by real users almost immediately.

We need a Design Lead to own design strategy and build this team intentionally.

 

About Us

Leapfroggr builds SeriousMD and NowServing — healthcare products used daily by 20,000+ doctors and millions of patients. Our design decisions directly impact how physicians manage patient records, how clinics run their schedules, and how patients find and book care.

This isn't abstract "healthcare technology." It's real workflows, real people, real consequences.

 

What You'll Actually Do

<ul>
	<li>Lead and grow the design team. Today that's one designer who knows our products deeply. Tomorrow it's the team you build.</li>
	<li>Own design strategy across SeriousMD (B2B EMR) and NowServing (patient marketplace).</li>
	<li>Stay hands-on — you'll still design, not just manage.</li>
	<li>Work directly with product and engineering to ship features weekly, not quarterly.</li>
	<li>Run user research with actual doctors and patients — not personas, real people.</li>
	<li>Build and maintain design systems that scale across web, iOS, and Android.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>A team that values craft and impact over process and theater</li>
</ul>

 

How to Apply

Send your portfolio and a short note about why healthcare design interests you. Bonus points if you include one thing you'd change about SeriousMD or NowServing after looking at them.

Design Lead

Game8 Global Inc. is a newly established company, and hiring started in October 2020. The company aims to provide sufficient and trustworthy information to all game enthusiasts worldwide. We offer walkthroughs for various games as a service by disseminating helpful articles, both updated and newly developed games, on one of Japan's top game guides and walkthrough sites, Game8 Inc.

As Game8 Global Inc. is relatively new, we are still looking for avid gamers with content writing and/or video editing experience. We are highly interested in having unique, extremely motivated, and passionate individuals join the team. 

With a regularization rate of 85%, there's a high chance for promotion to higher positions depending on your work performance. 

If you have a fascination with games, are ecstatic about meeting people with a young and fresh vibe, eager to learn, and would like to be a part of our growing team, please send us your CV or apply here, and we'll be more than happy to welcome you!

Game8 Global Inc.

<h1>Before Clicking the apply button, kindly read the company's hiring process indicated below:</h1>

<ol>
	<li>Once you click the apply button, an auto message from our team will be sent to you indicating the hiring process and the link to assessment files which you need to submit in order for your application to proceed.</li>
	<li>Kindly ensure that the answered assessments are submitted within two (2) days after applying.</li>
	<li>HR will do initial review of the assessments including the details on your resume. Please ensure to check your Kalibrr messages daily for faster processing of application.</li>
	<li>HR will will communicate with you for the updates regarding your assessments.</li>
	<li>If you pass the initial assessment, HR will coordinate the available schedules and conduct an initial intervview.</li>
	<li>If you pass the initial interview, your assessments will be forwarded to Game8 Global Inc.'s client for further review.</li>
	<li>If you pass the second review, HR will schedule a final interview with you and the client.</li>
	<li>HR will communicate with you the results. If you passed the final interview, HR team will proceed with our onboarding process.</li>
</ol>

 

Job Description:

<ul>
	<li>The technical writer plays the game and writes a walkthrough guide.</li>
	<li>Edits articles and images required for the articles</li>
	<li>Designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>External documentation includes player instructions, troubleshooting tips, and open-source developer manuals.</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
</ul>

Game Walkthrough Writer.

QueueFortress provides managed IT Pods  specifically designed for growing MSPs. We deploy dedicated, high-performance pods from the Philippines—each led by a veteran Lead Associate—to handle Level 1 support and service desk noise.

QueueFortress Inc.

Who We Are

 

QueueFortress Inc. is a US-based Managed IT Services company headquartered in Northern Virginia. We operate fully managed internal helpdesk teams supporting business IT environments across the United States. Our model is built on three things: elite talent, SOC2 security, and a management layer that actually works.

 

We are hiring our first Technical Pod Lead — this is the most important hire we will make. You will be the technical backbone of our US operations team.

 

This Is NOT a Standard Support Role

 

You will not spend your days closing L1 tickets. Your job is to lead a pod of 3–4 associates, own the quality of their work, and be the single point of accountability within QueueFortress operations. You are the reason our service runs flawlessly.

 

What You'll Be Responsible For

 

• Managing a pod of 3–4 L1/L2 associates — daily oversight, coaching, and QA of their tickets

• Monitoring the ticket queue inside our company's PSA platform (ConnectWise Manage or Autotask) and ensuring SLAs are met

• Building and maintaining SOPs and runbooks tailored to each operational environment

• Handling all escalated L2/L3 tickets that your associates cannot resolve independently

• Participating in Quarterly operational reviews — written summaries and KPI reporting

• Managing VDI security protocols and ensuring all associates comply with SOC 2 requirements

• Onboarding new associates and managing their 30/60/90-day development

• Being the first point of contact for Priority 1 incidents — you own the incident response

 

What Sets You Apart (We're Actively Looking For This)

 

• You think in systems, not tasks — when something breaks, you fix the process, not just the ticket

• You coach your team instead of doing everything yourself

• You've built a knowledge base or runbook library from scratch

• You've managed operational relationships, not just a ticket queue

 

Compensation &amp; Benefits

 

• Above-market base salary ($1,800–$2,500/month USD based on experience)

• Quarterly retention bonus for pods maintaining 95%+ CSAT

• "95+ Club" monthly bonus for sustained team satisfaction scores

• Documentation bonus for high-impact SOPs adopted across the network

• After 12 months, all provided equipment becomes your personal property

• Direct relationship with US Founder — you are not a number here

• Clear growth path as QueueFortress scales: Senior Lead → Regional Lead → Operations Manager

IT Technical Pod Lead L3 | Senior IT Operations Manager | US Operations Team

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Address client inquiries and concerns related to permit processing</li>
	<li>Update and maintain trackers for accurate record-keeping</li>
	<li>Provide suggestions for process improvements to enhance efficiency</li>
	<li>Cultivate relationships with various mall point persons for strategic expansion</li>
	<li>Collaborate with key contacts for mall hook-ups, including IT and mall teams</li>
	<li>Process incoming mall hook-ups and accreditations efficiently</li>
	<li>Support clients in their usage of the POS system within mall premises, addressing concerns as needed</li>
	<li>Ensure compliance with mall regulations and requirements</li>
	<li>Foster effective communication between UTAK POS and mall stakeholders</li>
	<li>Contribute to the growth of UTAK's accreditation in multiple malls</li>
	<li>Work in a hybrid setup (50% remote, 50% on-site) to facilitate both virtual and in-person </li>
</ul>

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