Mall Partnerships Specialist
UTAK POS
- Quezon City, PhilippinesLaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱50,000.00 - ₱70,000.00 / monthPHP500007000050000MONTH
- Full timeFULL_TIME
Posted 12 hours ago and deadline of application is on 30 Jan
Recruiter was hiring 12 hours ago
2026-01-23T09:28:42.544707+00:002026-01-30T16:00:00+00:00Job Description
- Take on a leadership role by formulating and executing strategic plans in line with company objectives
- Set and ensure the reach of relevant team KPIs to help maintain excellent performance
- Address client inquiries and concerns related to permit processing
- Update and maintain trackers for accurate record-keeping
- Provide suggestions for process improvements to enhance efficiency
- Cultivate relationships with various mall point persons for strategic expansion
- Collaborate with key contacts for mall hook-ups, including IT and mall teams
- Process incoming mall hook-ups and accreditations efficiently
- Support clients in their usage of the POS system within mall premises, addressing concerns as needed
- Ensure compliance with mall regulations and requirements
- Foster effective communication between UTAK POS and mall stakeholders
- Contribute to the growth of UTAK's accreditation in multiple malls
- Work in a hybrid setup (50% remote, 50% on-site) to facilitate both virtual and in-person
Minimum Qualifications
- Experience in business, communication, compliance, external relations, or a related field
- Strong interpersonal skills and ability to communicate effectively with clients and stakeholders
- Detail-oriented with excellent organizational skills
- Problem-solving abilities and a proactive approach to resolving concerns
- Comfortable handling calls and corresponding through text, email, and chats
- Previous experience in customer service, compliance, or a related role is preferred
- Proficient in maintaining accurate records and trackers
- Ability to manage multiple tasks and client interactions simultaneously
Perks and Benefits
Work from Home
Special Leave Benefits for Women
Single Parent Leave
Medical / Health Insurance
Mobile Phone Discount
Paid Sick Leave
Stock Options
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Sales and Marketing
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- LaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines
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About UTAK POS
UTAK POS is an award-winning, proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.
Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.
We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.
LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.
Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.
We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.
If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!