At Pattern Brands, we live to curate products that turn everyday routines into joyful rituals. 

Pattern is a family of home brands with a shared mission to enjoy daily life. Since its launch in 2019, Pattern has developed and brought to market two thoughtfully made, design-forward, home-centric brands: Open Spaces and Equal Parts, and it has acquired GIR, Letterfolk, Poketo, YIELD, Onsen, and Miracle. 

The team behind Pattern Brands formerly founded Gin Lane, a brand agency that built dozens of direct-to-consumer brands and digital experiences across industries for over a decade.

Pattern Brands LLC

About the Role

At Pattern Brands, we live to curate products that turn everyday routines into joyful rituals. We’re a fast-growing portfolio of home brands, and we’re looking for a detail-oriented Team Lead to manage our relationship with our outsourced Customer Experience (CX) agency and designated team of agents.

In this role, you will help shape customers’ overall experience with our brand. The ideal candidate stays calm under pressure, takes ownership of issues, and is committed to delivering excellent service. This role serves as a key cross-functional partner, ensuring that customer insights drive meaningful improvements across technology, marketing, product, and design.

The CX Team Lead reports to the VP of Operations. This is a fully remote role for up to 40 hours per week, Monday through Friday, to be completed during EST hours.

 
Key Responsibilities

BPO &amp; Team Management: Oversee day-to-day BPO operations, including agent scheduling, performance audits, hiring, training, daily agent support, and team morale.

Strategy &amp; Operations: Own the CX roadmap, SOP updates, and handle escalated issue management (PayPal disputes, chargebacks, and review platforms).

Performance &amp; Reporting: Build and track CX KPIs (FRT, resolution time, CSAT, QA, CES) to deliver actionable performance insights to leadership.

Insights &amp; Cross-Functional Feedback: Identify customer pain points and trends in real time, sharing feedback across product, marketing, design, and tech teams to improve processes and the customer experience.

Ad-Hoc Projects: Support additional CX initiatives as requested by leadership.

Customer Service (CX) Internal Team Lead

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About Us

SeriousMD is a HealthTech startup that operates the largest practice management application in the Philippines accompanied by NowServing, a platform connecting Doctors and Patients as well as providing healthcare services to Filipinos everywhere. Together, SeriousMD &amp; NowServing is an end-to-end healthcare platform and our sole mission is to improve healthcare through technology. Our team culture revolves around excellence, a sense of family, cooperation, and sharing.

About the Role

As a Senior Architect, you will be working as part of our Product Team in designing software solutions for our healthcare products.

<ul>
	<li>Design software solutions to integrate systems from 3rd party vendors and various stakeholders</li>
	<li>Able to effectively communicate design solutions to stakeholders the team</li>
	<li>Work with a cross-functional team to deliver the best consumer experience possible</li>
	<li>Lead a team of developers from backend to frontend systems</li>
	<li>Responsible in leading the team in locating and directing resolutions for critical issues related to hardware and software system</li>
	<li>Experienced in working with monolithic and microservices architectures</li>
	<li>Experienced with working SQL Databases with MSSQL Server as a plus</li>
	<li>Familiarity with NoSQL databases using MongoDB and LevelDB is a plus</li>
	<li>Familiarity with Nodejs, Typescript, C#, ASP.NET and ASP.NET Core is a plus</li>
	<li>Familiarity with VueJS and ReactNative is a plus</li>
</ul>

Software Architect

About NowServing

NowServing connects patients with healthcare providers across the Philippines. We're building new growth channels beyond our current digital marketing to reach more Filipinos who need healthcare.

The Opportunity

You'll build and own entirely new patient acquisition channels that we're not currently working on. Think: partnerships with brands and local businesses, community activations, offline campaigns, and experimental digital channels. This is a high-ownership role for someone who wants to create growth engines from scratch.

What You'll Own

<ul>
	<li>Partnership channel: Build relationships with brands, retailers, community organizations, and local businesses to reach patients where they are</li>
	<li>Campaign execution: Design and launch co-marketing promotions, joint events, and local activations</li>
	<li>New channel testing: Explore and test acquisition channels we haven't tried yet (examples: SMS campaigns, podcast sponsorships, healthcare events, professional associations, radio, print, community programs)</li>
	<li>Performance tracking: Measure what's working, learn fast, and scale winning channel</li>
</ul>

You'll Thrive Here If You

<ul>
	<li>You're a natural relationship builder who can pitch and close partnerships</li>
	<li>You're comfortable creating structure where none exists - you will create the playbook</li>
	<li>You can handle trying things that might not work - learning excites you</li>
	<li>You want to own entire channels, not just execute tasks someone else designed</li>
	<li>You understand Filipino consumer behavior and local market dynamics</li>
	<li>You're equally comfortable planning a community event and analyzing campaign data</li>
</ul>

Creative Thinking

Persuasion and Negotiation

Sales and Marketing Knowledge

Competitor Analysis

Business Development

Market Research

Public Relations (PR)

Growth Marketing Specialist

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

Summary 

The Administrative Support Staff is a professional responsible for organizing and coordinating various parts of a project to ensure its success. Collaborating with team members to prioritize daily schedules to ensure projects are completed in a timely manner to meet customer expectations. This is a hands-on, remote position.

Vital Factors

Responsible for meeting Vital Factor Goals as set and approved by Management. Vital Factor Goals will be set around:

<ul>
	<li>Develop accurate cost estimtes for construction projects by analyzing project specifications, drawings, and other relevant documents.</li>
	<li>Prepare and submit comprehensive and competitive bids for projects, considering all aspects of the contruction process, material, labor, and overhead costs.</li>
	<li>Meticulous attention to detail in performing quanity takeoffs and analyzing project specifciations.</li>
	<li>Update schedule for projects/jobs assigned to him/her.</li>
	<li>Timely activation of Jobs for use by production.</li>
	<li>Ensure accurate documentation is available for use by Production.</li>
	<li>Address and resolve issues that may arise during the project lifecycle.</li>
	<li>Oversee and coordinate the execution of job tasks and projects to ensure they align with organizational goals and objectives.</li>
</ul>

Account Management

<ul>
	<li>Excellent excel, word, Visio and data entry skills. Medallion knowledge is a plus.</li>
	<li>Understand customer needs for bidding purposes and work with customer and Building Account Manager (BAM) and Home Technology Specialist (HTS) teams to address the Builder needs.</li>
	<li>Ensure a smooth project transition from Bid Status to Award through Turnover standard operating policies and procedures.</li>
	<li>Process Purchase Orders for Jobsite deliveries and documents such as Contracts, Insurance, etc., ensuring accuracy and compliance with Company policies and procedures.</li>
	<li>Execute creation of Home Technology Diagrams that focus on aesthetics and presentation along with Operational requirements.</li>
	<li>Ensure timely and accurate completion of HTS Sales orders.</li>
	<li>Ensure timely and accurate completion of Monitoring Agreements.</li>
	<li>Track missing paperwork and follow up in a timely manner.</li>
	<li>Monitor Builder sites as well as emails for purchase orders.</li>
	<li>Maintain accurate and up-to-date records of purchasing activities, including supplier information, purchase orders and contract agreements.</li>
	<li>Apply for permits and submit payment requests.</li>
	<li>Update and maintain permit tracking.</li>
	<li>Order material for job site delivery as applicable.</li>
	<li>Issue and monitor Purchase Orders to ensure timely delivery of goods and services.</li>
	<li>Schedule with AHJ per Builder or KPS request. Communicate Builder requests to Superintendent.</li>
	<li>Follow-up on requests timely with AHJ’s via phone and email.</li>
	<li>Communicate delays or issues timely.</li>
	<li>Communicate confirmed dates/times.</li>
	<li>Prepare Job specific change orders.</li>
</ul>

Networking

<ul>
	<li>Provide various reports as assigned by the Manager.</li>
	<li>Other duties and repsonsabilities as assigned.</li>
	<li>Cultivate strong relationships with Purchasing, Options, and other builder personnel to enhance collaboration and project success.</li>
</ul>

Other Duties and Responsabilities If Assigned

<ul>
	<li>Cross trained on Lead tasks and reponsabilities to be able to cover those items in the event the Lead is not available.</li>
</ul>

Company Core Values

Administrative Support Staff will consistently demonstrate Company Core Values:

PAT + IQ = G

Passion, Accountability, Teamwork, Integrity, Quality, Growth

Administrative Support Staff

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

We are seeking a motivated Android Developer with a backend mindset to design, build, and maintain Jetpack Compose-driven applications backed by Node.js services. The ideal candidate is comfortable owning features end-to-end — from crafting declarative interfaces to building and consuming the APIs that power them. You'll work closely with designers, product managers, and senior engineers to deliver polished, full-stack mobile experiences. 
Key Responsibilities 
Jetpack Compose Development &amp; Feature Delivery 
 • Build and maintain Android applications using Jetpack Compose as the primary UI framework. 
 • Create reusable, composable UI components following MVVM architecture. 
 • Leverage Kotlin Coroutines and Flow for reactive data flows and concurrency. 
 • Implement navigation, state management, animations, and gesture handling using Compose idioms. 
 • Translate Figma designs into pixel-accurate, responsive Compose layouts across device sizes and form factors. 
Node.js Backend Development 
 • Develop and maintain RESTful APIs using Node.js with Express or Fastify. 
 • Design database schemas and perform CRUD operations with PostgreSQL or MySQL. 
 • Implement authentication flows, middleware, and input validation on the server side. 
 • Write clean, documented API endpoints that the Android layer consumes directly. 
 • Support deployment and environment management using Docker, PM2, or cloud platforms. 
Integration &amp; Code Quality 
 • Connect Compose UI to backend services using Retrofit, OkHttp, or Ktor Client. 
 • Handle JSON serialization and deserialization with Kotlin Serialization or Gson. 
 • Participate in code reviews, giving and receiving constructive feedback across both codebases. 
 • Use Git for version control and follow consistent branching strategies. 
Performance, Debugging &amp; Monitoring 
 • Profile and optimize Compose rendering performance using Android Studio Profiler. 
 • Monitor and triage crashes using Firebase Crashlytics. 
 • Log, monitor, and debug Node.js services using tools like Morgan or Datadog. 
 • Ensure smooth performance across supported Android versions and device types. 
Continuous Learning &amp; Growth 
 • Stay current with Jetpack library updates, new Android APIs, and Google I/O announcements. 
 • Follow Node.js ecosystem developments including framework updates and security patches. 
 • Share knowledge with the team through demos, documentation, or internal tech talks. 
 • Explore emerging patterns such as Glance for widgets, Material 3, and server-driven UI.

Kalibrr Job Search

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