CUE Group

We’re a global digital company supported by industry leaders and world-class investment institutions

We’re dedicated to boosting digital growth of businesses, industries, and governments through the use of modern technologies like Big Data and AI.

Adhering to the philosophy of "Data Drives Growth, Technology Leads Development," we prioritise R&D and emphasise a pragmatic approach to delivering significant value to clients.

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Proprietary AI and Big Data Platform: We offer comprehensive digital solutions for Brand, PR, and Creative Strategy with expertise in Big Data Capabilities for advertising and e-commerce operations.

Comprehensive Digital Capabilities: We provide proprietary AI algorithms, visual analytics, and big data analytics. This covers digital infrastructure across businesses, new retail, and smart space solutions.

Extensive Industry Experience: Our vast digital ecosystem covers various categories and business needs. We provide closed-loop digital commercialisation solutions for IP development and management, gaming, and esports.

CUE Digital International Phil. Branch

The Role

The Social Media Executive (Mommy Community Focus) of CUE Digital International - PH Branch’s Strategy Department plays a key role in developing insight-driven marketing and brand strategies that drive business success. This role involves conducting research, analyzing consumer behavior, identifying market trends, and working collaboratively with creative, media, and digital teams to shape effective brand communication strategies. The Strategic Planner will be instrumental in crafting compelling narratives that connect brands with their target audiences across multiple channels.

Key Responsibilities:

<ul>
	<li>Strategic Planning &amp; Development
	<ul>
		<li>Assist in developing brand and marketing strategies that align with business objectives.</li>
		<li>Support the creation of omnichannel strategies that incorporate digital, social, content, and traditional media.</li>
		<li>Work closely with senior strategists to refine strategic recommendations based on insights and data.</li>
	</ul>
	</li>
	<li>Consumer &amp; Market Research
	<ul>
		<li>Conduct primary and secondary research to understand consumer behavior, industry trends, and competitor activity.</li>
		<li>Utilize research tools, data analytics, and social listening platforms to extract meaningful insights.</li>
		<li>Develop audience personas and customer journey maps to inform strategic decision-making.</li>
	</ul>
	</li>
	<li>Creative &amp; Content Strategy Development
	<ul>
		<li>Work closely with creative teams to ensure strategic insights inform concept development.</li>
		<li>Develop content strategies that enhance brand storytelling and engagement across platforms.</li>
		<li>Collaborate with UX/UI and technology teams to enhance digital experiences for consumers.</li>
	</ul>
	</li>
	<li>Social Media Management 
	<ul>
		<li>Work closely with Social Media Specialists to ensure strategic use and proper management of social platforms. </li>
		<li>Stay updated with social media management operations, tools, and movements as aid to strategic planning and development.</li>
		<li>Lead social media strategy and proactive trendspotting for content development.</li>
		<li>Take on community management and social page content management. </li>
	</ul>
	</li>
	<li>Campaign Planning &amp; Execution Support
	<ul>
		<li>Contribute to campaign planning by translating insights into actionable strategies.</li>
		<li>Assist in briefing creative, media, and digital teams to ensure cohesive execution.</li>
		<li>Monitor and optimize campaign performance, providing strategic recommendations based on data.</li>
	</ul>
	</li>
	<li>Client &amp; Stakeholder Collaboration
	<ul>
		<li>Support client presentations by translating complex data and research into clear, strategic recommendations.</li>
		<li>Collaborate with internal teams to ensure strategic consistency across all deliverables.</li>
		<li>Maintain strong relationships with key stakeholders to ensure alignment with strategic objectives.</li>
	</ul>
	</li>
	<li>Performance Analysis &amp; Reporting
	<ul>
		<li>Track and measure the effectiveness of marketing strategies and campaigns.</li>
		<li>Assist in developing reports and presentations that provide actionable insights for clients and internal teams.</li>
		<li>Recommend optimizations based on key performance indicators and market feedback.</li>
	</ul>
	</li>
</ul>

Social Media Executive with Mommy Community Focus

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About Us

SeriousMD is a HealthTech startup that operates the largest practice management application in the Philippines accompanied by NowServing, a platform connecting Doctors and Patients as well as providing healthcare services to Filipinos everywhere. Together, SeriousMD &amp; NowServing is an end-to-end healthcare platform and our sole mission is to improve healthcare through technology. Our team culture revolves around excellence, a sense of family, cooperation, and sharing.

About the Role

As a Senior Architect, you will be working as part of our Product Team in designing software solutions for our healthcare products.

<ul>
	<li>Design software solutions to integrate systems from 3rd party vendors and various stakeholders</li>
	<li>Able to effectively communicate design solutions to stakeholders the team</li>
	<li>Work with a cross-functional team to deliver the best consumer experience possible</li>
	<li>Lead a team of developers from backend to frontend systems</li>
	<li>Responsible in leading the team in locating and directing resolutions for critical issues related to hardware and software system</li>
	<li>Experienced in working with monolithic and microservices architectures</li>
	<li>Experienced with working SQL Databases with MSSQL Server as a plus</li>
	<li>Familiarity with NoSQL databases using MongoDB and LevelDB is a plus</li>
	<li>Familiarity with Nodejs, Typescript, C#, ASP.NET and ASP.NET Core is a plus</li>
	<li>Familiarity with VueJS and ReactNative is a plus</li>
</ul>

ASP.NET

JavaScript

MS SQL Server

Android

Software Architect

About NowServing

NowServing connects patients with healthcare providers across the Philippines. We're building new growth channels beyond our current digital marketing to reach more Filipinos who need healthcare.

The Opportunity

You'll build and own entirely new patient acquisition channels that we're not currently working on. Think: partnerships with brands and local businesses, community activations, offline campaigns, and experimental digital channels. This is a high-ownership role for someone who wants to create growth engines from scratch.

What You'll Own

<ul>
	<li>Partnership channel: Build relationships with brands, retailers, community organizations, and local businesses to reach patients where they are</li>
	<li>Campaign execution: Design and launch co-marketing promotions, joint events, and local activations</li>
	<li>New channel testing: Explore and test acquisition channels we haven't tried yet (examples: SMS campaigns, podcast sponsorships, healthcare events, professional associations, radio, print, community programs)</li>
	<li>Performance tracking: Measure what's working, learn fast, and scale winning channel</li>
</ul>

You'll Thrive Here If You

<ul>
	<li>You're a natural relationship builder who can pitch and close partnerships</li>
	<li>You're comfortable creating structure where none exists - you will create the playbook</li>
	<li>You can handle trying things that might not work - learning excites you</li>
	<li>You want to own entire channels, not just execute tasks someone else designed</li>
	<li>You understand Filipino consumer behavior and local market dynamics</li>
	<li>You're equally comfortable planning a community event and analyzing campaign data</li>
</ul>

Creative Thinking

Persuasion and Negotiation

Sales and Marketing Knowledge

Competitor Analysis

Business Development

Market Research

Public Relations (PR)

Growth Marketing Specialist

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are hiring for our client, a fast-growing, modern ecommerce brand in the better-for-you consumer products space, selling through Shopify, Amazon, and major retail partners.

They operate in a high-performance, fast-moving environment and are looking for a highly articulate Customer Experience Specialist who thrives on ownership, precision, and thoughtful problem-solving.

This role requires exceptional written and spoken English, strong judgment, and hands-on experience using both Zendesk and Shopify to resolve real customer issues.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Customer Support

<ul>
	<li>Manage daily ticket volume across email, chat, and marketplace messaging</li>
	<li>Respond to customers clearly, professionally, and empathetically</li>
	<li>Identify root causes of issues and minimize back-and-forth</li>
	<li>Resolve order issues such as missing items, damage, delivery delays, and incorrect orders</li>
	<li>Maintain consistent brand voice across all customer communications</li>
</ul>

Shopify Operations

<ul>
	<li>Process refunds, replacements, and partial refunds accurately</li>
	<li>Create and manage discount codes and appeasements</li>
	<li>Edit orders (addresses, items, quantities) when appropriate</li>
	<li>Investigate order timelines, shipments, and fulfillment status</li>
	<li>Review fraud indicators and escalate when necessary</li>
	<li>Work directly inside order records to diagnose customer complaints</li>
	<li>Coordinate with fulfillment partners when corrections are required</li>
</ul>

Zendesk Documentation &amp; Reporting

<ul>
	<li>Accurately categorize tickets using fields, tags, and macros</li>
	<li>Escalate product quality issues with complete and organized details</li>
	<li>Identify patterns and recurring customer issues</li>
	<li>Help improve workflows, help center content, and macros</li>
</ul>

Customer Experience Specialist | Work From Home

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

Cetta is an online language academy run by young Indonesians with an interactive and inclusive learning system. We are on a mission to make Indonesian as an actual World Citizen. Cetta provides a synchronous online language Academy since 2020. Currently offers 6 language courses including English, Japanese, Mandarin, Korean, French, and German with more languages to cover in the future.

Cetta Online Class

<ul>
	<li>Develop and run marketing strategies to boost brand visibility, engagement, and student enrollment.</li>
	<li>Lead and coordinate the Marketing team to ensure alignment with company goals.</li>
	<li>Set clear targets for each marketing division, provide guidance, and ensure smooth teamwork.</li>
	<li>Plan, execute, and oversee marketing campaigns, then monitor, analyze, and report the results.</li>
	<li>Manage the marketing budget effectively and efficiently according to allocated resources.</li>
	<li>Work closely with the operations and support teams to meet marketing needs and ensure smooth execution.</li>
	<li>Handle initial contact for corporate/government sales before handing over to the operational team.</li>
	<li>Conduct market research and analyze consumer trends to support marketing strategies.</li>
	<li>Build and maintain relationships with media partners, vendors, and external marketing agents.</li>
	<li>Ensure all campaigns follow regulations and protect the company’s image and reputation.</li>
</ul>

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