UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

Do you enjoy talking to people, spotting opportunities, and turning simple conversations into real business wins? Are you someone who likes keeping things organized while helping a team perform at their best?

As Head of Leads Management, you’ll lead the team that turns interest into real sales opportunities. From the first message to booking a demo, you’ll make sure every lead is handled quickly, thoughtfully, and effectively, all while building the systems that help us scale how we support and convert MSMEs!

<ul>
	<li>Team Leadership: You’ll lead and manage the leads team, making sure everyone is aligned, supported, and consistently hitting their targets.</li>
	<li>Lead Ownership: You’ll oversee the full lead journey, from first inquiry to qualified demo booking, ensuring no opportunity slips through the cracks.</li>
	<li>First Point of Contact: You’ll ensure incoming leads are responded to quickly via chat and routed or handled properly.</li>
	<li>Lead Qualification: You’ll guide conversations, ask the right questions, and identify which leads are a strong fit for the sales team.</li>
	<li>Demo Conversion: You’ll encourage and secure demo bookings by clearly communicating value and next steps.</li>
	<li>Follow-Ups &amp; Nurturing: You’ll keep leads engaged through calls, chats, and messages to ensure they show up and stay interested.</li>
	<li>Team Coordination: You’ll manage schedules, demo bookings, and internal coordination to keep operations running smoothly.</li>
	<li>Process Improvement: You’ll build and refine systems that make lead handling faster, smarter, and more effective.</li>
	<li>Data &amp; Tracking: You’ll maintain clean and accurate records of leads, conversations, and performance metrics.</li>
	<li>Sales Alignment: You’ll act as the bridge between leads and the sales team to ensure smooth handoffs and strong collaboration.</li>
</ul>

Head of Leads Management

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

Key Responsibilities

<ul>
	<li>Develop and execute link building (off-page SEO) and digital PR campaigns aligned with brand and marketing objectives</li>
	<li>Research, outreach, and maintain databases of media contacts, bloggers, and online publications</li>
	<li>Prepare and distribute link building materials such as but not limited to press releases, media pitches, and press kits</li>
	<li>Coordinate with link building and media partners for placements, interviews, and online features</li>
	<li>Monitor online visibility, brand mentions, publicity results, and digital campaign performance</li>
	<li>Assist in managing link building and influencer partnerships, collaborations, and sponsored content</li>
	<li>Work closely with SEO and marketing teams to maximize link-building and coverage outcomes</li>
	<li>Track performance metrics such as backlinks gained, domain rating, AI/LLM visibility, reach, impressions, and sentiment</li>
</ul>

SEO Online PR Specialist

Do you enjoy teaching people, solving real problems, and helping others feel confident using new technology? Are you someone who can simplify complex ideas and make learning feel easy and approachable?

As a Digital Training Associate, you’ll guide clients from onboarding to everyday success with UTAK POS. You’ll work closely with business owners and their teams, helping them understand the system, answering real questions, and making sure they feel supported every step of the way. Beyond training, you’ll also help improve how we onboard and support MSMEs as we continue to grow.

<ul>
	<li>Client Onboarding: You’ll help new clients get started smoothly by guiding them through setup and early product use.</li>
	<li>Training Delivery: You’ll conduct 1-on-1 and group training sessions that are clear, practical, and easy to follow.</li>
	<li>Product Education: You’ll explain key features, benefits, and real-world use cases so clients can confidently apply what they learn in their daily operations.</li>
	<li>Client Support: You’ll answer questions, help troubleshoot issues, and provide simple solutions that help clients navigate the system confidently.</li>
	<li>Make the Product Click: You’ll break down complex processes into easy-to-understand lessons for both tech-savvy and non-tech-savvy users.</li>
	<li>Client Engagement: You’ll regularly check in with clients to support ongoing learning and ensure they continue getting value from the product.</li>
	<li>Training Improvement: You’ll gather client feedback and help improve training materials, processes, and delivery methods over time.</li>
	<li>Cross-Team Collaboration: You’ll work closely with product, support, tech, and sales teams to stay aligned on updates and client needs.</li>
	<li>Organization &amp; Tracking: You’ll maintain accurate training records, client progress notes, and feedback to keep operations organized and efficient.</li>
	<li>On-Ground Support: You may visit client stores or locations when needed to conduct in-person trainings and better understand their operations.</li>
</ul>

Digital Training Associate

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Ready to lead the financial future of a brand with heart and purpose?

At Hadley Designs, we believe every product should fill homes with beauty, learning, and inspiration. We design screen-free learning tools that help children fall in love with learning and help parents feel proud of how they nurture that growth.

As our Director of Finance, you’ll be the architect of scalable systems that fuel that mission. You’ll bring precision, foresight, and strategic clarity to every financial decision, guiding the company’s growth toward $100M and beyond with confidence and discipline.

You won’t just manage numbers. You’ll empower a purpose-driven team to think bigger, move faster, and build a lasting legacy.

About Hadley Designs

Hadley Designs is a family-founded redefining early education through creativity, beauty, and connection. We design screen-free learning tools that spark curiosity and confidence in children while giving parents peace of mind.

We believe learning should be fun and engaging. Beautiful design creates better learning. We don’t just sell products. We shape futures.

About the Role

Your Core Focus 
You’ll own the full finance function, building scalable systems, managing cash flow, driving profitability, and leading financial strategy to support Hadley Designs’ next era of growth.

How Success Is Measured

<ul>
	<li>100% of monthly financials delivered on time and error-free</li>
	<li>0 overdrafts, late fees, or missed payments</li>
	<li>12-month rolling cash forecast maintained weekly</li>
	<li>SOPs for all finance processes documented within 3 months</li>
	<li>System improvements reducing manual work by 25% in Year 1</li>
</ul>

Why You’ll Love Working Here

At Hadley Designs, your work has purpose. You’ll join a small but mighty remote-first team where financial excellence and creativity go hand in hand. You’ll have the freedom to build, lead, and innovate, without red tape.

Here’s what you can expect:

<ul>
	<li>Remote-first environment with flexible hours</li>
	<li>Autonomy and trust in how you structure your work</li>
	<li>Paid time off and holidays</li>
	<li>Learning opportunities and leadership development support</li>
	<li>Access to Hadley Designs products for your family</li>
	<li>A decade of stability and growth as a family-founded, purpose-driven brand</li>
</ul>

Director of Finance

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Success Operations Team

The Success Operations team is part of the Commercial Operations group, drives Thumbtack’s growth through the External Sales and Success team events. They are a tight-knit group charged with helping to drive Demand and Supply growth for both sides of our marketplace. They provide actionable insights to the Sales, Partnership and success teams and leadership, drive efficiencies in workflows and processes, and facilitate a smooth process for our pros and customers to help them be successful on our platform. We collaborate across a variety of teams--from analytics to product to engineering to support!

About the Role

As an Events Specialist focused on Sales, Success and Partnerships, you’ll be instrumental in planning, executing, and optimizing external facing events that drive Demand and Supply growth and strengthen strategic partnerships for Thumbtack. You will help to support our events strategy by facilitating external in-person connections for Thumbtack employees and clients through memorable in-person events, including our many conference events held across the US. You will collaborate with Sales, Success, Produce and Partnership teams to understand their goals and deliver events that generate leads, nurture relationships, and enhance Thumbtack’s brand presence. You’ll be a proactive organizer and detail-oriented professional who thrives in a dynamic environment, bringing creative solutions and scalable strategies to event planning. 

What you’ll do:

<ul>
	<li>Event Planning &amp; Execution: Support and execute end-to-end event plans for attendees, including conferences, workshops, partner summits, and client meetings.</li>
	<li>Project management</li>
	<li>AI-enabled workflow design: Build and improve repeatable AI-supported workflows for event planning, communications, budget tracking, vendor evaluation, attendee management, and post-event reporting</li>
	<li>Strategic Alignment: Collaborate with Sales, Success and Partnership leadership to understand objectives and ensure events align with strategic goals, budgets and KPIs.</li>
	<li>Learning and documentation: Document prompts, workflows, automations, and lessons learned, and share best practices with cross-functional partners to improve how the team operates</li>
	<li>Vendor Management: Source, negotiate, and manage contracts with vendors, venues, and suppliers to ensure high-quality event experiences within budget.</li>
	<li>Promotion &amp; Outreach: Work with marketing to promote events, create content, and ensure effective communication with attendees.</li>
	<li>Post-Event Analysis: Collect and analyze event data to measure ROI, identify areas for improvement, and provide insights to stakeholders.</li>
	<li>Content &amp; Logistics Coordination: Support all event logistics including but not limited to: communications, registration, travel, accommodations, staffing, programming and content, exhibition material management, ensuring seamless execution.</li>
</ul>

Events Management

Events Specialist, Sales & Partnerships

We’re a technology start-up/ spin-off from National University of Singapore. We are in a fast-growing industry (Education Technology) and at a scaling-up stage in 2020/ 21. We are a dynamic group of educators and technologists who hold the strong belief that the paradigm shift in education is happening right now, and digital technology – being the catalyst of this change – will completely transform how people learn and interact with each other. 

KooBits platform makes learning more effective through real-time teacher-parent-child engagement. KooBits platform uses its personalization technology and gamification to support students to learn on their own and at the same time use A.I. and big data to generate learning insights and make them visible to parents and teachers. KooBits also develops engaging and interactive learning content through its proprietary backend content production technology and processes. KooBits Math is the first subject released on the KooBits platform. This product is currently widely adopted in Singapore and the region, making it one of the top maths learning platforms in the industry. We invite you to join in the wave and be one of the change makers! 

KooBits Learning Pte Ltd

KooBits is an education technology platform that makes learning more effective through real-time engagement between teachers, parents, and students. Our platform uses personalization, gamification, AI, and data analytics to generate actionable learning insights.

The Role

We’re looking for a driven, curious, and down-to-earth Sales Account Manager to support our growing presence in the Philippines school market.

This role is ideal for an aspiring sales professional who wants to build a long-term career in sales while doing work that truly matters. You’ll be working closely with schools, educators, and internal teams to help schools successfully adopt KooBits and improve student learning outcomes.

We value individuals who are dynamic, who listen well, communicate clearly, and build trust over time. The role may involve local and regional travel, so you should be comfortable engaging with schools across different locations.

What You’ll Be Doing

<ul>
	<li>Build and manage strong relationships with a portfolio of school accounts in the Philippines.</li>
	<li>Understand school needs and recommend solutions that create real educational impact.</li>
	<li>Present KooBits’ products clearly and confidently via meetings, calls, and email.</li>
	<li>Respond promptly to enquiries, trial requests, and sales leads from schools.</li>
	<li>Guide schools through trials, onboarding, and long-term adoption.</li>
	<li>Work closely with teammates to deliver product training and ongoing support.</li>
	<li>Identify opportunities to grow existing accounts and generate new school leads.</li>
	<li>Gather feedback from educators and schools to help improve products and sales strategies.</li>
	<li>Stay updated on education and EdTech trends in the Philippines.</li>
	<li>Represent KooBits at education events and community engagements.</li>
</ul>

Who We’re Looking For

We care more about mindset, motivation, and potential than years of experience. You may be a great fit if you:

Are excited to start or grow a career in sales.

Care deeply about education and making a positive impact on students’ lives.

Are interested in how technology can improve teaching and learning.

Enjoy building relationships and working with people.

Are organized, proactive, and able to manage multiple accounts.

Communicate clearly and professionally.

Currently staying in Manila and is open to travel as part of the role.

Sales Account Manager for Philippines & Regional Schools

omnie is an operations and support partner that helps businesses run more efficiently through specialized service divisions. Through omnieCSR and omnieAccounting, we provide organizations with the customer support and financial infrastructure needed to grow with confidence.

At omnieCSR, we deliver outsourced customer support powered by a blend of AI technology and highly trained human agents. Our teams handle voice, SMS, email, live chat, social media, and messaging platforms, helping companies resolve issues quickly while creating positive experiences for their customers.

Through omnieAccounting, we provide reliable accounting and financial support that helps businesses stay organized, compliant, and informed. Our services give companies clearer visibility into their financial performance so they can make smarter operational and growth decisions.

By combining customer experience operations with financial support, omnie allows companies across a wide range of industries to streamline essential business functions while focusing on what matters most: building great products, serving their customers, and growing their business.

omnie

Description

We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our valued clients. In this role, you will be responsible for providing exceptional customer service support while leveraging your expertise in Shopify, ecommerce, logistics, and process improvement.

Responsibilities:

<ul>
	<li>Utilize expert knowledge of Shopify and ecommerce platforms to assist customers with their online shopping experience, order placement, and product inquiries.</li>
	<li>Handle customer inquiries and concerns through various channels, including phone calls, live chat, emails.</li>
	<li>Provide accurate, timely information to customers regarding order status, shipping, delivery, returns, and refunds.</li>
	<li>Collaborate with internal teams to ensure efficient and seamless order processing and delivery.</li>
	<li>Troubleshoot and resolve customer issues effectively, always demonstrating empathy and professionalism.</li>
	<li>Identify opportunities for process improvements and work closely with the management team to implement changes that enhance the overall customer experience.</li>
	<li>Maintain detailed records of customer interactions, inquiries, and resolutions in our CRM system.</li>
	<li>Build and maintain strong relationships with clients, understanding their unique needs and providing personalized support and recommendations.</li>
	<li>Stay up to date with product knowledge, industry trends, and best practices in ecommerce and customer service.</li>
	<li>Collaborate with cross-functional teams to address customer feedback and communicate suggestions for product enhancements or service improvements.</li>
</ul>

Requirements:

<ul>
	<li>Proven experience (2+ years) as a Customer Service Representative or similar role, in an E-commerce or online retail environment.</li>
	<li>In-depth knowledge of Shopify and other ecommerce platforms, including order management, inventory control, and payment processing.</li>
	<li>Strong understanding of logistics and supply chain management, with the ability to track shipments and resolve delivery issues.</li>
	<li>Exceptional communication skills, both written and verbal, with a friendly and professional demeanor.</li>
	<li>Excellent problem-solving and decision-making abilities, with a focus on finding practical and efficient solutions.</li>
	<li>Ability to handle multiple tasks simultaneously and prioritize workload effectively.</li>
	<li>Proficiency in using CRM systems and other customer service tools.</li>
	<li>Ability to work independently and as part of a team, with a positive attitude and willingness to learn and adapt.</li>
	<li>Strong attention to detail and organizational skills, ensuring accurate and timely follow-up with customers.</li>
	<li>Experience in process improvement and the ability to identify areas for operational efficiency.</li>
</ul>

Education and Experience:

<ul>
	<li>High school diploma or equivalent required; additional education or certification in customer service or related fields is a plus.</li>
</ul>

How to Apply:

<ul>
	<li>Please attach a resume when submitting your applicattion.</li>
	<li>Note that we will not review submissions without a resume.</li>
</ul>

Customer Service Representative

Ready to Empower a Growing Team and Shape Our Future?

Hadley Designs is redefining early education with creativity and purpose. Every product we create is hand-drawn and teacher-designed, crafted with care to build confidence and connection. 

Role Overview

As the Director of Talent Acquisition &amp; People Operations, you will own how Hadley Designs sources, vets, and closes top global talent, and you will own the broader people system that talent steps into. You will partner with leadership to design the recruiting engine that consistently delivers strong top-of-funnel for every open role, and you will scale the people systems that hold a remote, contractor-centric organization together as it grows toward $100M and beyond.

This is a leadership-tier role with 1 direct report (the People Operations Specialist) and end-to-end ownership of the talent and people functions. Your weeks will be heavier on recruiting in the near term, live pipelines, structured interviews, test projects, employer brand, and steady on People Operations throughout (onboarding, performance frameworks, contractor renewal, leadership enablement).

Key Responsibilities 

Talent Acquisition (the #1 outcome of this role):

• Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment.

• Test Project &amp; Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end.

• Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build "always hiring" shortlists for recurring high-leverage roles.

• Employer Brand &amp; Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating.

• Hiring Metrics &amp; Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs.

People Operations:

• People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, aligned with the company's growth objectives.

• Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.

• Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.

• Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.

• Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.

How Success Is Measured

Talent Acquisition KPIs:

• Average time to fill open roles: under 45 days.

• Weekly applicant volume per active role: 250+ qualified applicants.

• Weekly hiring pipeline report by sourcing channel: 100% completion, on time.

• Completed candidate case studies available for review per role per week: 15+.

• Glassdoor company rating: maintain 4.5+ average across the year.

People Operations KPIs:

• Successful implementation of people systems that directly support the business's ability to scale.

• Strong employee retention rates, with high performance and engagement.

• Improved leadership confidence in people systems, talent readiness, and organizational alignment.

• Predictable, scalable people operations that contribute to the company's growth and success.

Director of Talent Acquisition & People Operations

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We seek a highly organized and detail-oriented Operations Assistant to join our team. In this role, you will provide crucial support to both our operations and programming team, ensuring efficient daily operations.

We are a completely remote company but we have an office in Quezon City.

 

Responsibilities:

<ul>
	<li>Conducts training for customers/clients/internal team in using the product, Cast LMS</li>
	<li>Assists in fulfilling the client's requirements</li>
	<li>Creates support articles and documentation to improve the client's experience</li>
	<li>Assists in testing new features and e-learning courses</li>
	<li>Provides insights for further improvement of product and services based on client experience</li>
	<li>Contributes to a positive and productive team environment.</li>
	<li>Performs other duties as assigned by the supervisor.</li>
</ul>

Operations and Customer Support Assistant | Work from Home

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenge and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future.

We are a completely remote company but we have an office in Quezon City.

Purpose:

<ul>
	<li>To help the company fulfill its animation and content production requirements.</li>
</ul>

Areas of Responsibility:

1. Create:

Produce graphic design output and various vector / illustrated assets needed to fulfill the e-learning content creation requirements of the company:

<ul>
	<li>Storyboards</li>
	<li>Vector assets for animated videos</li>
	<li>e-Books and Infographics for online courses</li>
	<li>Other graphic design tasks</li>
</ul>

2. Develop:

<ul>
	<li>Brainstorm art styles and animation pegs for the company’s various e-learning courses. Take part in the art direction and quality assurance of the team’s creative output.</li>
</ul>

3. Learn:

<ul>
	<li>Work alongside a team of experienced artists and animators. Expand your skillset and become more familiar with the animation production pipeline, from storyboard to video.</li>
</ul>

Adobe Photoshop

Adobe Illustrator

Graphic Design

Adobe InDesign

Graphic Artist | Work from Home

The Client Success Manager is responsible for growing our clients’ businesses as if they are your own. An expert in digital marketing (both paid and organic), you are responsible for managing the day-to-day relationships with clients, understanding our customers’ needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the most value from our services. You are to make sure that the ideas, strategies, and optimizations proposed and implemented by our team could achieve the best business outcome for each of your clients, acting as a strategic partner to help meet their goals.

Key Responsibilities:

<ul>
	<li>Manage and grow relationships with key customers, acting as their primary point of contact.</li>
	<li>Facilitate regular performance reviews and strategy sessions.</li>
	<li>Identify opportunities for account growth or renewal in coordination with the sales team.</li>
	<li>Handle client feedback, resolve issues, and proactively manage risks. Escalate when performance is not meeting expectations</li>
	<li>Maintain an internal “marketing brief” to capture all branding guidelines, tone of voice, competitor strategies and general instructions from the client that are documented by the sales team, and passed to the implementation team. This brief also collects all learning as the implementation progresses so that new team members quickly ramp, and so that we capture knowledge and never repeat marketing experiments that did not work previously</li>
	<li>Manage the scope delivery of each team involved in the scope of each client</li>
	<li>Coordinate with teams to build weekly and monthly performance reports, evaluating data insights and optimization ideas from the client’s perspective</li>
	<li>Assess new client requests as in-scope or out of scope and work with sales and management to determine how to meet the client’s needs</li>
	<li>Learn digital marketing strategy to a level where you can assess and add to the team’s improvement plans. </li>
	<li>Act as a trusted partner to clients by proactively engaging and communicating with them to ensure that the strategic goals are aligned and met. </li>
	<li>Understand their business and target market as deeply as they do</li>
	<li>Brainstorm ideas with the client on all aspects of the scope, and overall business strategy</li>
	<li>Actively learns and masters all digital marketing skill sets, and platforms in use by the client</li>
	<li>Adhere to strict service level agreements for communication with clients. Maximum response time of 3-4 h for PH/APAC, up to 12h for US/UK.</li>
</ul>

Client Success Manager

Job Summary:

We are looking for a reliable and engaging Freelance Webinar Moderator / Host to support the production, facilitation, and hosting of client webinars. The role involves coordinating live webinar flow, introducing speakers, facilitating discussions and Q&amp;A segments, and ensuring a professional and seamless audience experience during virtual events.

Webinars may cover topics related to medicine, plastic surgery, breast implants, breast explants, and related healthcare discussions. Prior exposure or familiarity with medical terminology and healthcare-related conversations is highly preferred.

This is a flexible freelance engagement with webinar schedules depending on client requirements. Frequency may range up to once weekly. 
 

Key Responsibilities:

1. Technical Production &amp; Troubleshooting

<ul>
	<li>Logistics Management: Set up virtual rooms, manage speaker permissions, and ensure all presentation materials are loaded and functioning.</li>
	<li>Live Troubleshooting: Act as the first line of defense for technical glitches (audio drops, screen-sharing issues, or connectivity lag) for both presenters and attendees.</li>
	<li>Platform Mastery: Stay current on features within our webinar stack (e.g., Facebook Live, YouTube Live, Instagram Live, Tiktok Live, Restream).</li>
</ul>

2. Audience Engagement &amp; Community Management

<ul>
	<li>Active Moderation: Welcome participants as they join, set the tone for the event, and keep the chat lively and on-topic.</li>
	<li>Engagement Tools: Strategically launch polls, push "call-to-action" pop-ups, and share relevant resources/links in the chat.</li>
	<li>Conflict Resolution: Monitor for disruptive behavior or "trolling" and decisively remove attendees who violate community guidelines.</li>
</ul>

3. Speaker Support &amp; Q&amp;A Facilitation

<ul>
	<li>Introductions: Deliver professional opening remarks and introduce guest speakers with high energy.</li>
	<li>Q&amp;A Curation: Monitor the Q&amp;A queue, filter redundant or irrelevant questions, and feed the best inquiries to the speaker in a structured manner.</li>
</ul>

Timekeeping: Gently keep speakers on track to ensure the event ends on time while allowing for adequate interactive segments. 
 
Working Conditions:

<ul>
	<li>Work Arrangement: Freelance / Project-Based</li>
	<li>Frequency: As often as once weekly, depending on client requirements</li>
	<li>Schedule Availability Required: Must be available to host webinars between 2:00 PM to 8:00 PM EST</li>
	<li>Setup: Remote</li>
</ul>

Attention to Detail

Communication Skills

Webinar Moderator

Adarna House is a conversation that began in 1980, when it was founded to respond to the need of Filipino children to develop their minds through enjoyable learning opportunities and memorable literary experiences. Today, this conversation includes a multitude of treasured partners who share our enthusiasm for children, our commitment to education, and our passion for reading. 

The best Filipino writers, illustrators, and researchers help us create products that feature Filipino values, culture, history, and experiences. Readability and systems experts are invaluable to the development of our materials and programs that aim to improve reading skills in Filipino. A new generation of readers, beyond the Philippines, have also pushed us towards engaging with them on a different platform through Buribooks.

Our literacy programs are born of our relationships with the public and private sectors. We continue to strengthen these alliances with the help of our primary allies—The Raya School, which offers progressive education from preschool to high school, and the Adarna Group Foundation, Inc. (AGFI), which focuses on local government-based early literacy programs. 

Through our programs and products, we are happy to continue the conversation with our most valued partners, the Filipino children. It is their curiosity that keeps us motivated, their creativity that we wish to equal, and their potential for greatness that we will always strive to serve. It is they who keep us committed to our duty: to create good playmates, classmates, and friends not only for children, but also for art, literature, and country.


Adarna House, Inc.

The Content Writer will be responsible for developing Filipino learning materials for the elementary level, in collaboration with other writers, editors, and subject-matter specialists. The engagement will be project-based and intermittent over a nine (9)-month period from July 2026 to March 2027, subject to adjustments based on project requirements and timelines.

Key Responsibilities

 
1. Planning and Content Development

<ul>
	<li>Participate in planning discussions related to the development of learning materials and supporting resources.</li>
	<li>Contribute to the establishment of editorial and language standards to ensure consistency across project outputs.</li>
</ul>

 
2. Manuscript Development and Content Management

<ul>
	<li>Develop assigned learning content based on provided instructional frameworks, pedagogical guidelines, and curriculum competencies.</li>
	<li>Revise and refine content based on editorial reviews and feedback to ensure quality, clarity, and alignment with educational objectives.</li>
</ul>

 
3. Editorial Coordination and Quality Assurance

<ul>
	<li>Work closely with editors, consultants, proofreaders, designers, and other collaborators to maintain the accuracy, consistency, and effectiveness of learning materials.</li>
	<li>Ensure that content is age-appropriate, culturally relevant, and pedagogically sound</li>
</ul>

 
4. Design and Production Coordination

<ul>
	<li>Coordinate with designers and illustrators to ensure that written and visual elements work cohesively and support learner engagement.</li>
</ul>

 
5. Curriculum Alignment

<ul>
	<li>Collaborate with other content developers to maintain consistency and alignment across related learning resources and teacher-support materials.</li>
</ul>

 
6. Production Support

<ul>
	<li>Assist, as needed, in the preparation and finalization of materials for print and/or digital release.</li>
</ul>

Content Writer

7th Media Digital is a leading full-service web development company located in the heart of Makati Central Business District. As a digital studio with outstanding expertise in multimedia arts, web design, web development and systems development, 7th Media has carved a reputation as a premier web development agency in the Philippines. 

Having been in the business for over 10 years, we have a strong track record of delivering innovative and best-in-class digital solutions to our clients. Our creative flair in designs and innovative IT solutions have led us to work with the biggest brands in the Philippines and boutique digital agencies in the US, Australia and Singapore.

We are proud to be ranked as part of the Top 10 Web Agencies in the Philippines by Hubstaff.

Join us and be part of our growing team!

7th Media Digital Studios Inc.

We are looking for highly agile Creative Project Coordinators (Associates) who are strongly passionate about accounts management, project management and sales support.

<ul>
	<li>Manage multiple clients and projects related to multimedia design (design and animation), web maintenance, web development, and other service lines.</li>
	<li>Support business development efforts to get new accounts across the company's service lines.</li>
	<li>Respond to inquiries and convert to customer.</li>
	<li>Perform project scoping, estimates and create proposals.</li>
	<li>Participate in pitches to brands and attend to client calls, online or face to face.</li>
	<li>Prepare critical path schedule for projects and ensure deadlines are met.</li>
	<li>Collaborate with various project stakeholders (clients, designers, and developers) to ensure expectations and responsibilities are aligned.</li>
	<li>Perform quality check to ensure all requirements are met before project turnover to the client.</li>
	<li>Write documentation and lead client training related to service deployed.</li>
	<li>Improve and monitor compliance of internal processes related to project management, sales and operations.</li>
	<li>Write content, as needed.</li>
</ul>

While the role is mostly work from home, the successful candidate should have the ability to travel to Metro Manila for occasional face to face client meetings 1 to 2x a month.

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test measures ability to phrase ideas better and use or recognize intonation to convince another towards a desired outcome.

Showing ability to convince people to a perspective is a valuable skill. Persuasion is definitely not limited to employees whose job is sales-oriented. Framing arguments, presenting evidence, and connecting with others on an emotional level are all very powerful in convincing employees to perform or to take appropriate action. Hiring employees with this ability helps a great deal in the implementation of strategy and company goals. This test measures ability to persuade another towards a desired outcome.

Persuasion Skills

This test unit assesses the ability to think in constructs and determine how to combine and categorize ideas and things together in a way that makes logical sense.

Organizing

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Creative Project Coordinator | Work From Home

The Subject-Matter Expert / Development Editor will be responsible for overseeing the development and quality assurance of Filipino learning materials in collaboration with writers, editors, consultants, and other project contributors. The engagement will be project-based and intermittent over a one (1)-year period from July 2026 to June 2027, subject to adjustments based on project requirements and timelines.

 
Key Responsibilities

 
1. Planning and Content Framework Development

<ul>
	<li>Participate in discussions related to the overall pedagogical direction, instructional approach, and content development strategy for educational materials.</li>
	<li>Develop content frameworks, outlines, editorial guidelines, and sample prototypes for learning and teacher-support materials, as required.</li>
	<li>Contribute to the establishment of editorial and language standards to ensure consistency across project outputs.</li>
</ul>

 
2. Content Development Management

<ul>
	<li>Coordinate and oversee the development of assigned manuscripts and related learning resources, ensuring alignment with curriculum competencies and instructional objectives.</li>
	<li>Monitor content progress and support writers in maintaining consistency, clarity, and quality across materials.</li>
</ul>

 
3. Editorial and Quality Assurance

<ul>
	<li>Conduct developmental editing to improve content structure, organization, readability, and instructional effectiveness.</li>
	<li>Ensure that materials are age-appropriate, culturally relevant, and pedagogically sound</li>
	<li>Review and validate the accuracy and effectiveness of examples, exercises, assessments, and instructional components.</li>
	<li>Provide clear, constructive, and actionable feedback to writers and collaborators.</li>
	<li>Coordinate with editors, consultants, proofreaders, artists, and designers to maintain the overall quality and consistency of project outputs.</li>
</ul>

 
4. Design and Production Coordination

<ul>
	<li>Collaborate with designers and illustrators to ensure that written and visual elements are cohesive, accessible, and supportive of learner engagement.</li>
</ul>

 
5. Curriculum and Pedagogical Alignment

<ul>
	<li>Work closely with other content developers and support-material writers to ensure coherence, alignment, and consistency across related educational resources.</li>
	<li>Ensure that materials effectively support curriculum competencies </li>
</ul>

 
6. Production Support

<ul>
	<li>Assist, as needed, in the preparation and finalization of materials for print and/or digital release.</li>
</ul>

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