WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

<ul>
	<li>Create strategies to identify trends, fluctuations in business objectives and partner relationships through actionable reports to achieve:</li>
	<li>80% partners sold and delivered PS engagements globally</li>
	<li>&gt; 90% opportunities with an established criteria to be flagged and notified to Services teams on time</li>
	<li>&gt; 95% accuracy in SFDC Partner and PS deployed opportunities</li>
	<li>Training credits tracking and backlog process</li>
	<li>Maintain and update information relevant for post-sales partner driven programs such as ATP,</li>
	<li>PLS and Specialized Services partners.</li>
	<li>Build and maintain strong, long-lasting relationships with sales teams and partner teams.</li>
	<li>Understand client needs and objectives to effectively generate information about partners’ services and solutions</li>
	<li>Track PLS partners performance metrics, analyze data to identify areas of improvement and provide regular updates and reports to senior management on partners’ progress and achievements</li>
	<li>Become a single point of contact for the Services team related to information accuracy and data projections</li>
	<li>Escalate internally to ensure accurate information is provided by the Sales and Channel teams</li>
	<li>Ensure end of project documentation is shared with the customer and the organization</li>
	<li>Keep a close alignment with the Channel team to inform them on the progress made</li>
	<li>Assist in the development of internal processes to enhance partner programs</li>
	<li>Work with the larger CSG team to ensure client satisfaction by providing exceptional service and support throughout the sales process and beyond</li>
	<li>Work with the Partner Success team to address any client concerns or issues in a timely and professional manner</li>
</ul>

Network Administration

MS Office

Salesforce

Computer Networking

Network Security

Data Analysis

Information security

Partner Services Representative

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

Persuasion and Negotiation

Project Management

Stakeholder Management

Customer Service

Problem Solving

Critical Thinking

Communication Skills

VIP Web Consultant | Customer Service | Remote

3M believes science helps create a brighter world for everyone. Using 49 unique technology platforms and industry-defining research and development, we unlock the power of people, ideas and science to reimagine what’s possible. Across safety and industrial, transportation and electronics, and consumer markets, 3M is dedicated to applying and sharing our expertise to help customers, communities, and society solve their greatest challenges.

3M has been improving lives in Southeast Asia for more than 60 years, beginning with the founding of 3M in the Philippines in 1961. The company has operations across Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam.

3M Service Center APAC, Inc.

Brief description of the role

Collaborate with innovative 3Mers around the world. As an MDM Analyst, you will perform core master data operations for material records in SAP/DMr and legacy tools. You will process requests within SLAs, facilitate data collection and approvals, and follow governance and documentation standards, focusing on entry-to-medium difficulty queue work and continuous improvement.

 

Main challenges

<ul>
	<li>Maintain data accuracy and compliance with global governance across customer, vendor, and material data.</li>
	<li>Meet SLA and cycle time targets while managing multiple queues.</li>
	<li>Ensure complete data collection/approvals and escalate issues when needed.</li>
</ul>

 

Main activities

<ul>
	<li>Queue management: Monitor and process create/extend/change/deactivate/cleanse/reactivate across customer, vendor, and material domains within SLAs.</li>
	<li>Material data (SAP): Create/extend materials to plants/storage; maintain base, purchasing/MRP/plant attributes; update specific material settings per region.</li>
	<li>Data quality &amp; reporting: Run simple EDQ; support cleanup and Long Tail monthly process; provide operational reports; maintain routing/workflow configuration.</li>
	<li>Documentation &amp; compliance: Follow job aids; support training materials; provide audit evidence; escalate issues as needed.</li>
</ul>

 

The impact you will make in this role

<ul>
	<li>Improve first-time-right data quality and cycle time across all master domains.</li>
	<li>Strengthen governance compliance and stakeholder visibility.</li>
	<li>Contribute to process documentation and continuous improvement.</li>
</ul>

Americas, Master Data Management Analyst

Project Monitoring and Support:

Track the progress of professional service delivery projects led by partners through direct outreach.

Monitor partner-related Slack channels and Deployment Inquiries within Partner Success programs to ensure prompt and effective communication.

Offer essential, light-touch project management support.

Verify project completion and ensure that all required documentation is distributed to relevant internal and external stakeholders.

Confirm the timely distribution of Customer Satisfaction Surveys.

Data Integrity and Program Alignment:

Maintain the accuracy of project data in SFDC for all partner-deployed projects.

Maintain a strong partnership with the Channel team to communicate partner progress and new program initiatives effectively.

Partner Enablement and Growth:

Contribute to the development of Technical Enablement plans, leveraging input from 

Professional Services Engineers and Channel Leadership, to enable Distribution and Channel

Partners to qualify for the Netskope Service Delivery Specialization Program.

Track and support the growth of partners focused on assisting customers with Adoption and continuous improvement services to achieve the Adoption Specialization Program status.

Help refine internal processes to scale and improve the programs managed by the Partner Success unit.

Partner Delivery Manager

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

Complex systems don’t scare you. They energize you.

As our Lab Coach Integration Manager, you won’t just manage workflows — you’ll bring harmony to moving parts that impact real lives. You’ll feel the pride of transforming fragmented processes into one seamless, reliable experience. Every order placed. Every sample processed. Every result delivered with clarity. Because of you.

You’ll be the bridge between vision and execution — the steady voice that translates big ideas into clear action. You’ll create calm where there was confusion. Alignment where there was friction.

Purpose: Own end-to-end lab-to-coach integrations, translating business and operational needs into clear technical execution.

Key Responsibilities

<ul>
	<li>Analyze and document business, lab, and operational requirements.</li>
	<li>Translate requirements into clear, actionable technical specifications.</li>
	<li>Serve as intermediary between product owners, lab operations, vendors, and the app development team.</li>
	<li>Evaluate scope, feasibility, and developer estimates objectively.</li>
	<li>Improve integration quality as new lab tests are introduced regularly.</li>
	<li>Coordinate with external vendors for requirement clarification and user testing.</li>
	<li>Maintain neutrality and systems-level oversight across integrations.</li>
</ul>

Lab Coach Integration Manager

Loft is looking for a General Accountant who will be responsible for managing the full accounting cycle of assigned clients, ensuring accurate, timely, and high-quality service. The role also involves coordination across internal teams, client onboarding, process improvements, and participation in special projects that enhance financial operations and reporting. If you're ready to grow as a General Accountant, this role is the best fit for you!

Key Responsibilities:

<ul>
	<li>Lead client onboarding and ensure a smooth setup of accounting systems.</li>
	<li>Build and maintain strong client relationships, providing timely and professional support.</li>
	<li>Prepare and analyze financial reports such as Balance Sheets and Profit &amp; Loss Statements.</li>
	<li>Record, post, and reconcile transactions across sales, purchases, and payroll.</li>
	<li>Manage tax, sales, and payroll compliance in accordance with BIR and government regulations.</li>
	<li>Support month-end and year-end closing, as well as internal and external audits.</li>
	<li>Collaborate with cross-functional teams to ensure accurate and timely financial reporting.</li>
	<li>Contribute to process improvements and system enhancements for greater efficiency.</li>
	<li>Take on special projects and other accounting-related tasks as needed.</li>
</ul>

General Accounting

Interpersonal Skills

Attention to Detail

Taxation

Microsoft / MS Excel

General Accountant

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

<ul>
	<li class="text-justify">Lead solution architecture for AI accelerators, including reference architectures, integration patterns, security, scalability and operations readiness. </li>
	<li class="text-justify">Translate product concepts into implementable technical specifications, epics and sprint plans. </li>
	<li class="text-justify">Build core platform components hands-on, including APIs, services, SDKs, templates, and infrastructure-as-code. </li>
	<li class="text-justify">Implement Microsoft-centric AI patterns across Azure AI, Azure OpenAI, Power Platform, identity and governance services. </li>
	<li class="text-justify">Work with a team of developers to drive delivery, conduct design and code reviews, and ensure engineering quality. </li>
	<li class="text-justify">Deliver production-ready MVPs within approximately 8 weeks with strong client demo value and differentiation. </li>
	<li class="text-justify">Produce client-facing technical assets including demos, deployment guides and solution briefs.</li>
</ul>

Senior AI Architect

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

As a Medical Coordinator, you will be the vital link between our company and its clientele, ensuring that all interactions are handled with the highest level of professionalism and care. Your role will include:

<ol>
	<li>Engaging with customers to provide detailed information and answer questions regarding our medical products and services.</li>
	<li>Addressing and resolving customer inquiries in a timely and empathetic manner, ensuring their satisfaction and loyalty.</li>
	<li>Taking immediate and effective action to resolve any customer concerns or complaints, demonstrating exceptional problem-solving skills.</li>
	<li>Preparing and maintaining accurate reports on customer interactions, feedback, and resolutions to inform company strategies and improve service quality.</li>
	<li>Collaborating with healthcare professionals and team members to streamline communication and enhance the customer experience.</li>
	<li>Staying informed about the latest healthcare industry trends and company offerings to provide knowledgeable support.</li>
</ol>

As the first point of contact, you will play a crucial role in upholding the company's reputation and contributing to its success by providing outstanding service and support to our valued customers.

Medical Industry Knowledge

Relationship Management

Information Ordering

Quality Assurance

Monitoring and Evaluation

Medical Coordinator

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services rendered</li>
	<li>Ensure proper code sequencing, modifiers, and compliance with payer and regulatory guidelines</li>
	<li>Clarify missing or unclear documentation with healthcare providers when needed</li>
	<li>Review and correct coding-related errors, denials, or rejected claims</li>
	<li>Stay updated with coding rules, payer policies, and healthcare regulations</li>
	<li>Maintain confidentiality of patient information</li>
</ul>

Medical Coder | Urgent

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Responsibilities

<ul>
	<li>Lead, Squadzip development on Android platform</li>
	<li>Manage code from development through deployment, support, and maintenance</li>
	<li>Occasionally assist with planning and designing product features</li>
	<li>Stay current with the latest application development best practices and share your findings with the team</li>
</ul>

Version Control (Git, SVN, HG)

Relational database software

Android Application Developer | Mid Level

Podcast Network Asia is a media and tech platform that offers on-demand audio content (e.g. podcasts, audiobooks, radio dramas, etc.).

It aims to drive growth for on-demand audio content by creating high quality podcasts. This adds value to listeners and brands who want to connect with people.

Podcast Network Asia

Podcast Network Asia is seeking a proactive, empathetic, and highly organized Customer Success Officer (Contractual). In this role, you will be the primary advocate for our podcast hosts and brand partners, ensuring they receive maximum value from our services.

Unlike a traditional support role, you won't just wait for problems to arise—you will actively manage the client journey from onboarding to reporting, ensuring a seamless and high-quality experience. This is a perfect role for someone who loves building relationships and has a passion for the podcasting industry.

Customer Success Officer

Kalibrr Remote is Kalibrr Technology Ventures Inc tech-based service that provides Small and Medium Enterprise businesses based outside the Philippines with access to the best offshore Filipino talent at the quickest possible time.

Backed by almost 10 years of matching the right talents with the right companies, Kalibrr provides both jobseeker and recruiter with the security, tools and expertise to be successful through a Remote work engagement.   

As a country, we have solidified our image as the “BPO capital of the world,” Now, Kalibrr Remote will make the Philippines the “Remote Workforce Capital of the World.”

Kalibrr Remote

We are looking for a Customer Success Associate to focus on our CollaborateMD product. CollaborateMD delivers a cloud-based practice management and medical billing software that avoids complicated workflows in the front office and simplifies the billing process for the back office. Detailed analytics offer you visual insights to key information that keeps your practice running at a high level of efficiency. Now you can get back to what matters most, patient care.

EverHealth - CollaborateMD

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home &amp; Field Services, Health Services, and Fitness &amp; Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. 

We are looking for a Customer Support I, to focus on our CollaborateMD. CollaborateMD is part of the EverHealth vertical of EverCommerce. Our mission is to build a technology platform that enables medical practices of all sizes to make care more informed, more personalized, more interactive, and more adaptable. Our platform has been used by thousands of physicians who in turn have provided care to millions of patients. Our products can be completely tailored to any medical practice—small, large, or specialty—and are open to third-party innovation via a robust API. Our people and the enthusiasm for healthcare is contagious. We’re one of the most tech-forward healthcare players in the EHR industry and our philosophy “more time with patients, less time doing paperwork” drives constant innovation throughout the company.

Responsibilities

<ul>
	<li>Provide software support for our clients by answering and responding professionally to urgent inbound tickets, chats, and calls, tracking them at various stages of completion</li>
	<li>Work to identify the root cause of the clients’ problems, providing answers and solutions in a way that is easily understood, guiding promptly through the resolution while also delighting the customer</li>
	<li>Be a support representative and consultant for various subjects related to the CollaborateMD platform, both the web and mobile application, iOS features, and Partner information.</li>
	<li>Proactively identify clients experiencing repeated issues or requests that are not resolved to the clients’ satisfaction while identifying possible opportunities for escalation</li>
	<li>Utilize internal tracking tools to manage issues between customers, sales, support, and engineering</li>
	<li>Work cross-departmentally with multiple teams to find, analyze, and resolve client issues.</li>
	<li>Represent the voice of the customer by gathering and sharing customer feedback about our products and service </li>
	<li>Provide recommendations to your leadership team about how to improve customer experience</li>
	<li>Work closely with the account management team to maintain a continuous knowledge of accounts.</li>
	<li>Navigate through applications and company tools to research and resolve customer inquiries</li>
	<li>Provide excellent customer care and focus; focusing on assessing the customers’ needs and provide the correct answer, path, troubleshooting, or method for an outstanding customer experience</li>
	<li>Actively participate in developing the company knowledge base as well as improving team and customer resources by recognizing patterns of technical issues trends through customers’ outreach and recommendations for self-service articles </li>
	<li>Strive to meet and go above personal and team targets and goals</li>
</ul>

Business Correspondence

Problem Sensitivity

Chat Support

Time Management

Technical Skills

Customer Support I

UTAK POS is an award-winning, proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

Live Chat Support

We are looking for a skilled Software Engineer – Mobile (iOS or Android) to design, build, and maintain high-quality mobile applications. You will work closely with cross-functional teams to deliver reliable, scalable, and performant mobile solutions across iOS or Android platforms.

 

What You’ll Do

<ul>
	<li>Develop and maintain native iOS and/or Android mobile applications</li>
	<li>Implement new features based on product and technical requirements</li>
	<li>Integrate mobile applications with backend APIs and services</li>
	<li>Ensure high performance, reliability, and security of mobile applications</li>
	<li>Participate in code reviews, testing, and ongoing optimization</li>
</ul>

Software Engineer

Patient Lead Management:

Follow up with prospective patients who inquire about clinic services via phone, email, or website.

Nurture these leads with care, empathy, and accurate information until they are ready to book an

appointment.

Scheduling &amp; Coordination:

Coordinate with clinic staff to schedule consultations, assessments, or treatments. Ensure

appointments are confirmed and follow-ups are completed.

 CRM Tracking:

Maintain accurate records of patient interactions, status updates, and follow-up schedules using

CRM tools or lead tracking spreadsheets.

Project Support:

Track internal clinic projects, campaigns, or service rollouts. Ensure team members meet deadlines

and nothing falls through the cracks.

Reporting:

Provide weekly summaries of patient inquiries, conversion metrics, no-shows, and pending

follow-ups to the clinic manager or marketing team.

Communication Liaison:

Serve as the communication bridge between marketing, front desk, and clinical teams to ensure a

seamless patient experience from inquiry to treatment.

General Admin Support:

Help with calendar management, data entry, patient forms, and basic reporting tasks as needed.

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