Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

As a Social Media Backer: 
Responsibilities:

<ul>
	<li>Set-up social media Business Pages (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc).</li>
	<li>Community Management.</li>
	<li>Scheduling posts.</li>
	<li>Responding to messages and comments.</li>
	<li>Content planning.</li>
	<li>Create content plans or calendar to drive engagement and promote online brand awareness.</li>
	<li>Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc).</li>
	<li>Interpret and create social media reports and analytics.</li>
	<li>Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc).</li>
</ul>

Social Media Manager

Podcast Network Asia is a media and tech platform that offers on-demand audio content (e.g. podcasts, audiobooks, radio dramas, etc.).

It aims to drive growth for on-demand audio content by creating high quality podcasts. This adds value to listeners and brands who want to connect with people.

Podcast Network Asia

We are looking for a creative and organized Social Media Manager to fully own our brand’s online presence — from content strategy and creation to post scheduling, community engagement, and ad performance. This person will also handle paid campaigns, performance monitoring, and budget optimization, making this ideal for a digital-savvy all-rounder.

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

NowServing is scaling our social media presence through engaging healthcare content. 

The Opportunity

You'll create and produce social media content that helps Filipinos discover healthcare services. This isn't just an on-screen role - you'll handle everything from ideation and filming to editing and performance tracking. You'll work alongside our social media lead to scale content production across multiple platforms.

What You'll Own

<ul>
	<li>Content creation: Produce videos and posts across TikTok, Facebook, Instagram, and YouTube Shorts</li>
	<li>On-camera presence: Host and present healthcare content in an engaging, relatable way</li>
	<li>Production: Plan shoots, film content, edit videos, and manage the full content pipeline</li>
	<li>Performance optimization: Track what content performs well, iterate quickly, and scale winning formats</li>
	<li>Collaboration: Work with healthcare influencers, patient advocates, and healthcare providers for content</li>
</ul>

You'll Thrive Here If You

<ul>
	<li>You're comfortable on camera and can make health topics engaging and accessible</li>
	<li>You naturally understand what makes people stop scrolling and engage with content</li>
	<li>You can move fast - create, test, learn, and improve quickly based on performance</li>
	<li>You're equally comfortable brainstorming ideas and executing the technical production work</li>
	<li>You want creative freedom but also care about data and results</li>
	<li>You're passionate about using content to help people access better healthcare</li>
</ul>

Social Media Content Creator

The Doing Co partners with growth-minded business owners to provide highly skilled remote Filipino VAs across admin, operations, digital
marketing, and more. By sourcing, hiring, and onboarding a remote team, and providing ongoing management, we transform businesses into a
well-structured, self-sustaining operation that enables business owners to focus on what they love - their business!

The Doing Co Limited

<h3>The Position</h3>

We’re looking for a rockstar General VA with Admin, Xero, and Social Media experience. You'll be supporting a growing residential construction company in Australia. This full-time, remote role will be split across general admin and operations, plus financial and social media support. You'll also be confident in helping to build systems, processes, and automations from the ground up. If you’re someone who thrives on creating order, enjoys documenting repeatable processes, and loves working inside small businesses where your impact is visible, then apply now!

<h3>About the role</h3>

70% of this role is dedicated to general admin and finance tasks - reconciling costs, updating job records, managing documents, and supporting scheduling. A key part of your role is to build and document SOPs, streamline operations, and establish scalable routines.

About 30% of your time will also be spent supporting with social media tasks: repurposing existing content plans, creating simple graphics, and scheduling posts. You won’t need to create campaigns from scratch, but you will need to execute the plan and stay organised.

The Details

<ul>
	<li>Job Location: Remote, work from home.</li>
	<li>Company Location: Australia</li>
	<li>Job Type: Full-time 40 hours per week.</li>
	<li>Salary: Please review the job application</li>
	<li>Hours (in Philippine Time): 7am to 3.30pm PHT</li>
</ul>

<h3>Responsibilities</h3>

Admin &amp; Operations (70%)

<ul>
	<li>This role is all about creating structure and keeping things moving behind the scenes.</li>
	<li>Monitor and manage shared inboxes, flag urgent emails, and respond to client enquiries professionally.</li>
	<li>Manage schedules and calendars, including site meetings, inspections, client appointments, and sending reminders.</li>
	<li>Create and maintain internal documents such as job trackers, reports, and proposals.</li>
	<li>Create and manage internal SOPs to improve workflow and operational efficiency.</li>
	<li>Support project costing by entering and tracking data accurately in Wunderbuild and Xero.</li>
	<li>Using Xero, reconcile invoices and expenses, and follow up on outstanding payments.</li>
	<li>Liaise with clients, suppliers, and contractors to ensure timely responses, excellent service, and accurate CRM updates.</li>
</ul>

Social Media Management (30%)

<ul>
	<li>Upload and schedule social media content using simple social media tools.</li>
	<li>Implement the existing social media calendar and campaign plans.</li>
	<li>Keep WordPress (or GoHighLevel) pages up to date with small changes as needed.</li>
	<li>Organise social media files and liaise with our videographer as required.</li>
</ul>

Software Skills

<ul>
	<li>Xero (required)</li>
	<li>Wunderbuild or similar project tracking tools</li>
	<li>Google Workspace (Docs, Sheets, Calendar)</li>
	<li>Microsoft Office (Excel and Word)</li>
	<li>Email tools (Outlook or Gmail)</li>
	<li>Canva for basic content design</li>
	<li>WordPress / GoHighLevel for light website edits</li>
	<li>Communication tools like Zoom, Loom, and WhatsApp</li>
</ul>

<h3>You must also be someone that…</h3>

<ul>
	<li>Solve problems and improve processes proactively.</li>
	<li>Take ownership of tasks and deliver with excellence.</li>
	<li>Communicate clearly, professionally, and consistently.</li>
	<li>Thrive in a small, collaborative, and structured team environment.</li>
</ul>

General VA with Xero & Social Media experience

7th Media Digital is a leading full-service web development company located in the heart of Makati Central Business District. As a digital studio with outstanding expertise in multimedia arts, web design, web development and systems development, 7th Media has carved a reputation as a premier web development agency in the Philippines. 

Having been in the business for over 10 years, we have a strong track record of delivering innovative and best-in-class digital solutions to our clients. Our creative flair in designs and innovative IT solutions have led us to work with the biggest brands in the Philippines and boutique digital agencies in the US, Australia and Singapore.

We are proud to be ranked as part of the Top 10 Web Agencies in the Philippines by Hubstaff.

Join us and be part of our growing team!

7th Media Digital Studios Inc.

We are looking for highly agile graphic designers / multimedia artists who are strong in layout design and with basic skill in illustration, 2D animation and storyboarding.

<ul>
	<li>Should be comfortable both in day-to-day production and creative design work.</li>
	<li>Create multimedia related work (digital layout design, print design, storyboard, etc.).</li>
	<li>Willing to be trained to support animation for explainer 2D videos and related multimedia work, as needed.</li>
	<li>Provide daily progress of the multimedia design.</li>
	<li>Provide work estimates.</li>
	<li>Timely delivery.</li>
	<li>High-quality delivery.</li>
	<li>While the role is mostly work from home, the successful candidate should have the ability to travel to Metro Manila for occasional face to face client meetings or team meetings 1 to 3x a quarter.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit assesses the ability to think in constructs and determine how to combine and categorize ideas and things together in a way that makes logical sense.

Organizing

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Graphic Designer | Work From Home

The Moongig platform is a game-changer for healthcare professionals. It offers them the freedom to choose work opportunities that fit their lifestyle while providing a sustainable income. On the other hand, our platform enables healthcare providers to access a vast pool of qualified and verified healthcare workers, enabling them to fill their vacancies swiftly with the right talent. We save providers time and reduce the overhead cost of managing a flexible workforce, making them more productive. Most importantly, all our actions serve a single mission: Improving the lives of Filipino healthcare workers here and abroad.


Moongig

We’re looking for a skilled Infrastructure Engineer to lead the migration of our existing infrastructure to Google Cloud Platform (GCP) and manage the long-term stability, performance, and scalability of our systems. You’ll play a key role in assessing our current architecture, executing the lift-and-shift migration, and implementing GCP-native best practices for deployment, monitoring, and security.

Key Responsibilities:

 

<ul>
	<li>Lead the migration of existing infrastructure to Google Cloud Platform (GCP) - Lift &amp; Shift.</li>
	<li>Design, implement, and manage scalable, secure, and cost-efficient cloud infrastructure using GCP services (e.g., Compute Engine. Cloud SQL, Cloud Run, GKE, Cloud Storage, IAM, VPC).</li>
	<li>Build and maintain CI/CD pipelines using tools such as GitHub Actions, Cloud Build, or similar.</li>
	<li>Containerize applications where applicable using Docker and manage deployment with Terraform or other Infrastructure-as-Code (IaC) tools.</li>
	<li>Manage and optimize PostgreSQL databases (migrating from NHost to Cloud SQL or equivalent).</li>
	<li>Configure and maintain DNS, SSL/TLS certificates, and network settings across environments.</li>
	<li>Implement monitoring and observability tools (e.g., Stackdriver, Prometheus, Grafana) to ensure uptime and system performance.</li>
	<li>Establish security best practices in deployment and authentication</li>
	<li>Experience in automating backups and disaster recovery</li>
	<li>Collaborate closely with development teams to ensure smooth integration of frontend (VueJS) and backend (NodeJS + Typescript + Hasura) applications with GCP-hosted services.</li>
	<li>Continuously evaluate cloud cost, performance, and scalability trade-offs to recommend optimizations.</li>
</ul>

Infrastructure Engineer

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

<ul>
	<li>Assist our clients in their project’s production process.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Try to keep the project timelines within the approved schedule.</li>
	<li>Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team .</li>
	<li>Work with team members to develop creative solutions for clients and their website.</li>
	<li>Create an environment cultivating a high-level of customer service, excellence and performance for the team</li>
	<li>Report department performance on a weekly basis: important issues, what went well and what could be improved</li>
	<li>Stay up to date with industry best practices</li>
	<li>Regularly coordinate with the client and production teams regarding any new/updated processes or products</li>
	<li>Give feedback to the management team to improve products, services and customer experience.</li>
	<li>Maintain an objective approach on keeping clients happy and coming back for more work</li>
</ul>

Business Correspondence

Organizing and Planning

Relationship Management

Customer Service

Critical Thinking

Leadership skills

Website Project Coordinator | Remote

At Smarter Not Harder ("SNH"), we are more than a Life Sciences and Technologies Holding Company; we are a cradle of innovation and wellness. Our subsidiary, Troscriptions, revolutionizes health management by offering scientifically-formulated nutraceuticals delivered through an innovative buccal troche method. In tandem, our sister nonprofit, Health Optimization Medicine and Practice ("HOMeHOPe"), empowers medical professionals and healthcare practitioners with the knowledge to focus on optimizing health rather than merely treating disease.

Our future ventures extend into the realms of artificial intelligence, consumer beverages, media, and exploring the medicinal potential of psychedelics. We are at the forefront of addressing some of the world's most critical health challenges.

We are on the hunt for the brightest minds who are not just intelligent, but also driven, articulate, and passionate about making a tangible difference in global health. Our team is a melting pot of cultures and expertise, with members hailing from Asia, Europe, and the United States, each bringing a unique perspective to our collaborative environment. 

Troscriptions (Smarter Not Harder, Inc.)

We are hiring a Full-Stack Engineer to lead end-to-end feature development across frontend interfaces, backend systems, and infrastructure components. You will collaborate closely with product, design, and engineering to deliver robust, production-ready software.

NoSQL

Django

Complex Problem-Solving

JIRA

React

Linux

Full Stack Engineer

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

This role is primarily focused on transforming social media and digital data into actionable insights that drive client strategies. You will lead the reporting and analysis function for assigned accounts, creating compelling reports and dashboards. While your main focus is on data, you will also apply these insights to manage our clients' online communities, ensuring customers are heard and supported by monitoring interactions and recommending responses.

Expected Outcomes:

First 90 Days (New Hires)

<ul>
	<li>Deliver at least one comprehensive digital marketing or social media report, focusing on competitor benchmarking, audience insights, and/or platform analysis. 
	Support the account team with robust data gathering and validation from multiple sources.</li>
	<li>Independently manage community engagement (monitoring, recommending responses, handling FAQs) for at least one client account.\</li>
	<li>Learn and master Hashtag Interactive’s workflows and tools.</li>
</ul>

 

Typical Expectations:

<ul>
	<li>Build and deliver recurring reports (weekly, monthly, quarterly) across digital and social media platforms.</li>
	<li>Create dashboards that track KPIs and highlight performance trends, risks, and opportunities.</li>
	<li>Conduct competitor and market benchmarking, presenting findings that shape strategy.</li>
	<li>Translate raw data into clear, actionable insights and recommendations for account teams and clients.</li>
	<li>Fully manage social media monitoring and community management support for at least two accounts.</li>
	<li>Update FAQs, escalation paths, and playbooks for assigned accounts.</li>
	<li>Proactively flag sentiment shifts, recurring issues, or reputational risks.</li>
</ul>

Report Writing

Email Support

Marketing Communications

Chat Support

Social Media Management

Data Analysis

Reports & Social Analytics Executive

WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

<ul>
	<li>Daily Administration: Provide essential support for various administrative tasks.</li>
	<li>Visual Content: Design and generate basic graphics and visuals using Canva.</li>
	<li>Document Management: Maintain organized GSuite files and crucial documents.</li>
	<li>Social Media Support: Assist with professional LinkedIn postings and outreach activities.</li>
</ul>

WFH Intern

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Responsibilities:

<ul>
	<li>Work on assigned projects using mainly Ruby on Rails and React</li>
	<li>Occasionally assist with planning and designing product features</li>
	<li>Design, build, and maintain efficient, reusable, and reliable code</li>
	<li>Reverse engineer and update existing codes for better readable approach and performance improvement</li>
	<li>Monitor and improve the performance of the web application</li>
	<li>Querying and showing data depending on the given requirements</li>
	<li>Research current and existing technologies for potential use</li>
	<li>Help troubleshoot and fix problems in production</li>
</ul>

Web Developer | Junior to Mid

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

Persuasion and Negotiation

Project Management

Stakeholder Management

Problem Solving

Communication Skills

VIP Web Consultant | Customer Service | Remote

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

What you'll do: Manage a team of analysts communicate with clients by email to create, optimize, and manage the development of paid media accounts delivering against performance, return on investment, and revenue targets. You will manage a team of 7-8 direct reports and be able to coach and develop their talents, while holding them accountable for their assigned work and schedule requirements. You will be tested so please only submit your application if you're confident in all the different elements.

PPC Team Lead

The Digital Strategist is primarily responsible for ensuring that clients who have purchased Agent Image X, Agent Pro, Property Pro, Semi-Custom, and Access websites receive best-in-class websites and customer service.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Kalibrr Job Search

Social Media Manager

Social Media Manager

Junior Social Media Manager

Social Media Content Creator

General VA with Xero & Social Media experience

Graphic Designer | Work From Home

Infrastructure Engineer

Website Project Coordinator | Remote

Full Stack Engineer

Reports & Social Analytics Executive

WFH Intern

Web Developer | Junior to Mid

VIP Web Consultant | Customer Service | Remote

PPC Team Lead

Digital Strategist | Remote