Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

As a Social Media Backer: 
Responsibilities:

<ul>
	<li>Set-up social media Business Pages (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc).</li>
	<li>Community Management.</li>
	<li>Scheduling posts.</li>
	<li>Responding to messages and comments.</li>
	<li>Content planning.</li>
	<li>Create content plans or calendar to drive engagement and promote online brand awareness.</li>
	<li>Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc).</li>
	<li>Interpret and create social media reports and analytics.</li>
	<li>Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc).</li>
</ul>

Social Media Manager

About Us
Sparkblaze Digital is a results-driven digital marketing agency specializing in delivering measurable growth for businesses across multiple industries. With over 15 years of digital marketing expertise, we manage 7+ figures in monthly ad spend while consistently generating 2x to 9x ROI for our clients.

What Sets Us Apart

Performance-Focused Approach: We develop data-driven strategies that deliver tangible results, not just impressions
Innovation Leaders: We stay ahead of digital trends with cutting-edge strategies that maximize your marketing budget
Proven Track Record: Trusted by top brands across Finance, AI Technology, E-commerce, B2B, Healthcare, Blockchain, and more

Our Services

We offer comprehensive digital marketing solutions tailored to business objectives:

Digital Strategy Development
Paid Advertising Across Platforms
Conversion Rate Optimization
Funnel Building & Landing Pages
Email & SMS Marketing
Content Marketing & SEO
Social Media Management
Analytics & Performance Tracking

Our Impact

Sparkblaze Digital has transformed businesses across industries - from taking a startup from struggle to $196,636.27 in revenue within 12 months to doubling client revenue in just six months.

Join the Sparkblaze Success Story

Partner with Sparkblaze Digital and experience the difference that strategic, results-oriented digital marketing can make for your business growth.

Sparkblaze Digital

Media Buyer (PPC Specialist) 
Location: Remote (Work from Home) 
Salary: PHP 35,000 – PHP 70,000 per month 
Employment Type: Full-time or Part-time 
Required Experience: 3-5 years

About Sparkblaze Digital Sparkblaze Digital is a digital marketing and advertising company that helps businesses grow through data-driven online advertising. Our team focuses on creating and managing paid media campaigns that generate high-quality leads and measurable results for our clients. 
We specialize in platforms such as Google Ads and Meta Ads, helping companies reach the right audience at the right time. One of the industries we support is education and consulting services, where we run lead generation campaigns that connect families with premium academic preparation services. We are a fully remote team, and we are looking for motivated Filipino talent who want to grow their career in digital advertising.

Our team works remotely and focuses on performance, accountability, and results. We are now looking for a seasoned Media Buyer (PPC Specialist) who can take ownership of campaigns and drive measurable growth.

What You'll Do

As a Media Buyer (PPC Specialist), you will be responsible for managing, optimizing, and scaling paid advertising campaigns across multiple platforms.

Your responsibilities include:

<ul>
	<li>Managing and scaling campaigns on Google Ads and Meta Ads Manager</li>
	<li>Developing campaign strategies focused on lead generation and ROI</li>
	<li>Conducting advanced keyword research, audience targeting, and funnel optimization</li>
	<li>Writing and testing high-converting ad copy and creatives</li>
	<li>Monitoring and optimizing performance based on CTR, CPC, CPA, ROAS, and conversion rates</li>
	<li>Implementing and troubleshooting tracking using Google Tag Manager</li>
	<li>Identifying scaling opportunities and improving lead quality</li>
	<li>Analyzing data and presenting insights and recommendations</li>
	<li>Collaborating with the team on creatives, landing pages, and campaign strategy</li>
</ul>

What Are We Looking For?

We are looking for a high-performing PPC specialist who is confident in managing and scaling campaigns.

You should have:

<ul>
	<li>3–5 years of proven experience in media buying / PPC</li>
	<li>Strong expertise in Google Ads and Meta Ads Manager</li>
	<li>Google Ads (AdWords) Certification</li>
	<li>Deep understanding of campaign structure, bidding strategies, and optimization</li>
	<li>Strong knowledge of conversion tracking, attribution, and analytics</li>
	<li>Experience optimizing for lead quality, not just volume</li>
	<li>Ability to confidently manage budgets and scale campaigns</li>
	<li>Strong analytical and problem-solving skills</li>
	<li>Ability to work independently and take full ownership of campaigns</li>
	<li>Willing to train juniors who will be part of the team in the future</li>
</ul>

Why Join Sparkblaze Digital?

<ul>
	<li>Fully remote work setup</li>
	<li>Flexible (Part-time or Full-time opportunities available)</li>
	<li>Competitive monthly salary aligned with experience</li>
	<li>Opportunity to manage and scale high-impact campaigns</li>
	<li>Work with a performance-driven and fast-growing team</li>
	<li>Continuous learning and growth in digital marketing</li>
</ul>

If you are a confident, experienced PPC specialist ready to take ownership of campaigns and drive real results.

Apply now and start your career with Sparkblaze Digital.

Application date: 14th April – 14th May 2026

Media Buyer PPC Specialist

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

We are looking for a creative and proactive Social Media Community Manager to build, grow, and engage our online communities across all social media platforms. You will serve as the brand’s voice online, monitor audience sentiment, respond to inquiries, and collaborate with marketing teams to implement campaigns that drive engagement, loyalty, and brand awareness.

Community Management:

<ul>
	<li>Monitor, moderate, and engage with our social media communities on platforms such as Facebook, Instagram, LinkedIn, Twitter, TikTok, and others.</li>
	<li>Respond promptly and professionally to comments, messages, and mentions.</li>
	<li>Foster positive online conversations and encourage engagement.</li>
</ul>

Brand Advocacy:

<ul>
	<li>Represent the brand’s tone, voice, and values consistently across social platforms.</li>
	<li>Identify opportunities for user-generated content, collaborations, and influencer partnerships. 
	 </li>
</ul>

Crisis Management:

<ul>
	<li>Identify and address potential issues or negative feedback before escalation.</li>
	<li>Collaborate with internal teams to manage sensitive situations and maintain brand reputation.</li>
</ul>

Trend Monitoring:

<ul>
	<li>Stay updated on social media trends, platform updates, and competitor activities.</li>
	<li>Suggest new tactics and channels to engage with the target audience effectively.</li>
</ul>

Social Media Community Manager

NowServing is scaling our social media presence through engaging healthcare content. 

The Opportunity

You'll create and produce social media content that helps Filipinos discover healthcare services. This isn't just an on-screen role - you'll handle everything from ideation and filming to editing and performance tracking. You'll work alongside our social media lead to scale content production across multiple platforms.

What You'll Own

<ul>
	<li>Content creation: Produce videos and posts across TikTok, Facebook, Instagram, and YouTube Shorts</li>
	<li>On-camera presence: Host and present healthcare content in an engaging, relatable way</li>
	<li>Production: Plan shoots, film content, edit videos, and manage the full content pipeline</li>
	<li>Performance optimization: Track what content performs well, iterate quickly, and scale winning formats</li>
	<li>Collaboration: Work with healthcare influencers, patient advocates, and healthcare providers for content</li>
</ul>

You'll Thrive Here If You

<ul>
	<li>You're comfortable on camera and can make health topics engaging and accessible</li>
	<li>You naturally understand what makes people stop scrolling and engage with content</li>
	<li>You can move fast - create, test, learn, and improve quickly based on performance</li>
	<li>You're equally comfortable brainstorming ideas and executing the technical production work</li>
	<li>You want creative freedom but also care about data and results</li>
	<li>You're passionate about using content to help people access better healthcare</li>
</ul>

Social Media Content Creator

7th Media Digital is a leading full-service web development company located in the heart of Makati Central Business District. As a digital studio with outstanding expertise in multimedia arts, web design, web development and systems development, 7th Media has carved a reputation as a premier web development agency in the Philippines. 

Having been in the business for over 10 years, we have a strong track record of delivering innovative and best-in-class digital solutions to our clients. Our creative flair in designs and innovative IT solutions have led us to work with the biggest brands in the Philippines and boutique digital agencies in the US, Australia and Singapore.

We are proud to be ranked as part of the Top 10 Web Agencies in the Philippines by Hubstaff.

Join us and be part of our growing team!

7th Media Digital Studios Inc.

We are looking for highly agile graphic designers / multimedia artists who are strong in layout design and with basic skill in illustration, 2D animation and storyboarding.

<ul>
	<li>Should be comfortable both in day-to-day production and creative design work.</li>
	<li>Create multimedia related work (digital layout design, print design, storyboard, etc.).</li>
	<li>Willing to be trained to support animation for explainer 2D videos and related multimedia work, as needed.</li>
	<li>Provide daily progress of the multimedia design.</li>
	<li>Provide work estimates.</li>
	<li>Timely delivery.</li>
	<li>High-quality delivery.</li>
	<li>While the role is mostly work from home, the successful candidate should have the ability to travel to Metro Manila for occasional face to face client meetings or team meetings 1 to 3x a quarter.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit assesses the ability to think in constructs and determine how to combine and categorize ideas and things together in a way that makes logical sense.

Organizing

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Graphic Designer | Work From Home

Evo Tech Software Solutions Inc., is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses to excel in today's market.  

Evo Tech Software Solutions, Inc.

Job description:

Overview

We're looking for a DevOps engineer to own deployments, infrastructure, and production stability for a growing platform that supports merchants, payments, reporting, and AI-driven workflows.

The product is already largely functional (~75–85%). Your role is to make it safer, smoother, and easier to ship, while keeping things reliable as the system grows.

DevOps Engineer

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenge and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future.

We are a completely remote company but we have an office in Quezon City.

Purpose:

<ul>
	<li>To help the company fulfill its animation and content production requirements.</li>
</ul>

Areas of Responsibility:

1. Create:

Produce motion graphics videos and digital assets needed to fulfill the e-learning content creation requirements of the company:

<ul>
	<li>Storyboards</li>
	<li>Vector assets ready for animation</li>
	<li>Animated videos</li>
</ul>

2. Develop:

Brainstorm art styles and animation pegs for the company’s various e-learning projects. Take part in the art direction and quality assurance of the team’s creative output.

3. Learn:

Work alongside a team of experienced artists and animators. Expand your skillset and become more familiar with the animation production pipeline, from storyboard to video.

Animator for eLearning | 2D Motion Graphics | Work From Home

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

Key Responsibilities

<ul>
	<li>Develop and execute link building (off-page SEO) and digital PR campaigns aligned with brand and marketing objectives</li>
	<li>Research, outreach, and maintain databases of media contacts, bloggers, and online publications</li>
	<li>Prepare and distribute link building materials such as but not limited to press releases, media pitches, and press kits</li>
	<li>Coordinate with link building and media partners for placements, interviews, and online features</li>
	<li>Monitor online visibility, brand mentions, publicity results, and digital campaign performance</li>
	<li>Assist in managing link building and influencer partnerships, collaborations, and sponsored content</li>
	<li>Work closely with SEO and marketing teams to maximize link-building and coverage outcomes</li>
	<li>Track performance metrics such as backlinks gained, domain rating, AI/LLM visibility, reach, impressions, and sentiment</li>
</ul>

Digital PR Specialist

Podcast Network Asia is a media and tech platform that offers on-demand audio content (e.g. podcasts, audiobooks, radio dramas, etc.).

It aims to drive growth for on-demand audio content by creating high quality podcasts. This adds value to listeners and brands who want to connect with people.

Podcast Network Asia

Podcast Network Asia is seeking an Account Manager to be the strategic bridge between our brand partners and our production team. This is a high-visibility, "high-touch" role focused on client retention, campaign success, and account growth.

Account Manager

Podcast Network Asia is seeking a Growth &amp; Performance Marketing Manager to own the end-to-end distribution and scaling of our content across a diverse portfolio of shows. This is a high-impact, remote role for a "hybrid operator"—someone who blends paid media expertise with sharp content judgment and a love for automated systems.

You will be responsible for turning raw video assets into viral growth engines by managing high-scale budgets on TikTok and Meta. This role is perfect for a data-driven marketer who understands how to identify a "winning" hook and use paid media to amplify it across the algorithm.

Growth & Performance Marketing Manager

Yanolja Cloud Solution Pvt. Ltd. is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 500+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match.  We have a Local team in 15+ countries, including India, Thailand, Indonesia, the Philippines, Sri Lanka, South Africa, Tanzania, Uganda, the USA, Mexico, and counting.


Yanolja Cloud Solution Private Limited

Organizational Overview:

Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

With more than 500+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. 

Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. 

Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.

Responsibilities:

Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.

Cold calls into prospects are generated by a variety of outside sources.

Profile strategic accounts identify key individuals, research and obtain business requirements, and present solutions to start the sales cycle.

Schedule appointments and demos of eZee Products/Services.

Occasionally visit local properties to demonstrate our SAAS.

Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.

Prepare reports by collecting sales information and statistics.

 

Key Competencies for the Role:

Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.

Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.

Lead Generation &amp; Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.

Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.

CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.

Time Management &amp; Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.

Sales Manager

Organizational Overview:

Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

 

Profile Overview:

This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. 

Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. 

Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.

 

Responsibilities:

Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.

Cold calls into prospects are generated by a variety of outside sources.

Profile strategic accounts identify key individuals, research and obtain business requirements, and present solutions to start the sales cycle.

Schedule appointments and demos of eZee Products/Services.

Occasionally visit local properties to demonstrate our SAAS.

Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.

Prepare reports by collecting sales information and statistics.

 

Key Competencies for the Role:

Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.

Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.

Lead Generation &amp; Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.

Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.

CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.

Time Management &amp; Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.

Role Overview:

<ul>
	<li>Lead and execute SEO strategies (audits, keyword research, on-page optimization, AEO/GEO)</li>
	<li>Develop content plans, implement schema, and manage analytics tools (GA, GSC, GTM, etc.)</li>
	<li>Run link-building campaigns and deliver performance reports</li>
	<li>Handle VIP/escalated clients and set realistic expectations</li>
	<li>Collaborate with cross-functional teams</li>
</ul>

Strategic Planning

Search Engine Optimization (SEO)

Market Research

SEO Strategist Contractor

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

Kalibrr Job Search

Social Media Manager

Media Buyer PPC Specialist

Junior Social Media Manager

Social Media Community Manager

Social Media Content Creator

Graphic Designer | Work From Home

DevOps Engineer

Animator for eLearning | 2D Motion Graphics | Work From Home

Digital PR Specialist

Account Manager

Growth & Performance Marketing Manager

Sales Manager

Sales Manager

SEO Strategist Contractor

VIP Web Consultant | Customer Service | Remote