Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting edge technology to enable businesses to unlock their full potential

About the Client

Our client is a US-based logistics provider recognized for delivering reliable, efficient, and customer-focused supply chain solutions. With years of experience in domestic and international freight, they support shippers through smart processes, responsive communication, and modern operational tools. Their services cover a wide range of logistics needs, ensuring that every shipment is handled with accuracy, transparency, and care.

Schedule: Night Shift

Location: Fully Remote (WFH)

 

The Mission: 
To ensure every air import shipment reaches its destination efficiently and compliantly—by proactively identifying risks, resolving exceptions, and taking full ownership from arrival to delivery.

What You'll Do:

<ul>
	<li>Own end-to-end air import shipments, from pre-alert to final delivery and billing closure</li>
	<li>Proactively identify and resolve shipment exceptions, including:</li>
	<li>Flight delays, rollovers, or offloads</li>
	<li>Missing or incorrect documentation</li>
	<li>Customs clearance issues or holds</li>
	<li>Cargo availability and handling delays</li>
	<li>Take decisive action to recover shipments at risk, coordinating with airlines, agents, brokers, and trucking providers</li>
	<li>Ensure compliance with U.S. import requirements, including coordination of AMS (Air AMS / ACAS) filings</li>
	<li>Validate shipment documents (MAWB/HAWB, invoice, packing list) and correct discrepancies before they impact clearance or delivery</li>
	<li>Monitor cargo arrival, free time, and warehouse status to prevent storage charges—act before issues escalate</li>
	<li>Communicate clearly with clients, not just updates but solutions and next steps when issues arise</li>
	<li>Escalate when needed—but only after exploring and driving possible resolutions</li>
	<li>Validate costs, flag discrepancies, and ensure accurate and timely billing</li>
	<li>Maintain accurate shipment records and milestone updates in TMS</li>
</ul>

Air Import Specialist

PT. Tidora Sarana Manupart Merupakan Perusahaan Yang didirikan pada bulan Januari 2020, berlokasi di BSD, Tangerang. karena perluasan bisnis serta lokasi yang strategis dekat dengan pelanggan. Hingga saat ini kami dapat berkembang sampai sekarang berkat dukungan para pelanggan setia kami.  

PT. TIDORA SARANA MANUPART

<ul>
	<li>Penerimaan Barang: Melakukan bongkar muat barang serta memeriksa kesesuaian fisik dan dokumen (jumlah, jenis, dan kondisi).</li>
	<li>Penyimpanan: Mengatur tata letak (layout) dan menyimpan barang di rak atau area yang ditentukan agar mudah dijangkau.</li>
	<li>Manajemen Stok: Melakukan pencatatan rutin dan Stock Opname untuk memastikan data stok di sistem akurat dengan fisik barang di lapangan.</li>
	<li>Persiapan Pengiriman: Memilih (picking), mengemas (packing), dan memberi label barang sesuai pesanan sebelum dikirim ke pelanggan.</li>
	<li>Kebersihan: Menjaga area kerja agar tetap aman, rapi, dan mematuhi standar Keselamatan dan Kesehatan Kerja (K3)</li>
</ul>

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Air Import Specialist

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