SOUVIA (PT GEMA MULIA SEMESTA) established in 2018, a company that provides seminar kit packages, goodiebag packages, gift sets for events such as seminars, training, workshops, meetings, conventions, gatherings, anniversary, product launches, etc. SOUVIA has become the market leader for merchandise and promotional gifts in Indonesia and has been trusted by 25 of the total 34 Ministries in Indonesia and other institutions as a partner who provides for merchandise and promotional products. We have also served more than 3,000 clients from the private sector in Indonesia wich provides promotional gifts since 2018. We distributed more than 5 million pcs of products per year. We are also trusted by start ups such as Ruangguru.

SOUVIA has young people who have experience from start ups, national manufacturing companies, and multinational companies. In HR management, we use technology for monitoring such as HRIS-Kantorku, and a real time monitoring system for performance through an online dashboard. Our corporate culture prioritizes data driven decision making, and has Compassion as our corporate value with 5 core values as our pillars : care, integrity, nurture, teamwork, and achievement. We observe that the market leader for promotional products in Indonesia is still moving conventionally, so we want to transform into a provider of promotional products for corporate gifts and advertising specialty in Indonesia by prioritizing technology and automation.

PT Gema Mulia Semesta (SOUVIA)

<ul>
	<li>Mengakuisisi customer baru untuk memenuhi target omzet perusahaan.</li>
	<li>Melakukan proses komunikasi, pendekatan, persuasi dan negosiasi sampai terjadi transaksi dengan calon customer.</li>
	<li>Melakukan pitching online dan pitching offline ke calon customer prioritas Souvia</li>
	<li>Memberikan solusi kepada calon customer / customer dalam menentukan opsi produk, opsi variasi produk, waktu produksi, metode pembayaran, pengiriman, dll</li>
</ul>

Persuasion and Negotiation

Salesforce

Sales and Marketing Knowledge

Time Management

Communication Skills

Customer Research

Closing Sales

Account Executive Paid Internship

<ul>
	<li>Bertanggung jawab dalam mengumpulkan dan mengelola testimoni dari customer, sebagai bagian dari strategi kepuasan pelanggan dan bahan promosi.</li>
	<li>Menerima dan mencatat aduan customer secara detail dalam sistem yang digunakan oleh perusahaan, termasuk informasi pelanggan, masalah yang dihadapi, dan waktu penerimaan aduan.</li>
	<li>Menyediakan solusi konkret kepada customer sesuai dengan kebijakan perusahaan, termasuk kompensasi jika diperlukan.</li>
	<li>Berkoordinasi dengan manajemen untuk mencegah masalah serupa terjadi di masa depan, serta memberikan rekomendasi perbaikan jika diperlukan.</li>
	<li>Melakukan panggilan dingin (cold calls) untuk menghubungi customer dan mendapatkan wawasan terkait kepuasan customer, potensi kebutuhan produk baru, dan peluang bisnis lainnya.</li>
	<li>Menyusun laporan bulanan yang merangkum jumlah aduan yang diterima, jenis aduan, tindakan yang telah diambil, dan tingkat kepuasan customer setelah penyelesaian.</li>
</ul>

Customer Relations Paid Internship

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Mencari dan merekrut BA (Business Agent)/Agen/Mitra baru dengan profil yang tepat atau pihak ketiga yang dapat mempermudah menghubungkan dengan calon konsumen yang membutuhkan pinjaman dana tunai dengan jaminan BPKB motor/mobil.</li>
	<li>Menjaga hubungan baik dengan BA dan membantu BA untuk mengembangkan strategi BA guna meningkatkan produktivitas dan loyalitas BA.</li>
	<li>Melakukan koordinasi dengan supervisor dan pihak lainnya dalam pelaksanaan aktifitas harian termasuk kunjungan dengan BA (Business Agent)/Agen/Mitra.</li>
	<li>Bertanggung jawab atas pencapaian target bulanan.</li>
</ul>

Marketing Agency Branch Cibinong

1. Membantu berjalannya proses end to end rekrutmen 
2. Membangun hubungan baik dengan karyawan 
3. Membuat poster lowongan kerja dan melakuka job posting di beberapa Job Portal 
4. Mengelola akun media sosial instagram rekrutmen PT. BFI Finance 
5. Melakukan dokumentasi event yang akan berlangsung

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