Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses.

CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances.

With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.

Concepcion Industrial Corporation

Regional Service Engineer - Luzon 
Work Arrangement: Field 
Work Location: Around Luzon 
 
Accountabilities:

Support Service Agents, Authorized Product Installer (API) and Authorized Service Center (ASC) with product specification and presentation on NHVAC and HVAC products.

Provides Technical Training to all Installers, Technicians, ASC and Dealers.

Provides on-site technical support for NHVAC &amp; HVAC products.

Perform Customer Care Agents training on First Call Resolution (FCR).

Manages and oversees business partner’s performance.

Handles escalated VOC (Voice of Customers) cases from both Sales and Consumers.

Supports the service readiness of NHVAC products both ASC and parts availability.

Remind / Assist and Coordinate with Field Support Team to ensure on-time issuance of parts to Business Partners.

Tasked to conduct and make field inspection reports and troubleshooting on new and recurring field defects including VIP customer’s aftersales concerns.

Responsible in the defect verifications of dealer’s stocks thru the utilization of Business Partners.

Ensures all Service Directives and Bulletins are properly cascaded to all Business Partners in his area of responsibility.

Assist in Business Partner’s technical inquiries and other COMS related issues and concerns.

Tasked to conduct Audit of spare parts availability and returned defective parts from Business Partners and Spare Parts Distributors. Others.

 

Qualifications:

With experience in ASC Management

With Background in HVAC

Regional Service Engineer North Luzon

Financial Planning &amp; Analysis - Assistant Manager 
 
Overall Objectives:

Ensures that the Business Unit plan/forecast is coherent and incorporates the directions and expectations of the management. Any risk therein is identified and discussed with the Business Unit management so that appropriate programs is crafted to address it if not mitigate the impact

Keeps the Business Unit management well informed of what’s driving their financial performance and knowledgeable of any gaps and the impact that these gaps have in the delivery of their plan/forecast

Ensures that all SBU numbers are correct and consistent across all reporting systems

Key Responsibilities:

Planning &amp; Forecasting

Ensures that the plan/forecast embodies the latest direction of the management and if there are any changes, such changes are identified and quantified

Ensures that known gaps in actual performance are addressed if not mitigated in the plan/forecast

Identifies potential areas of concern and aggressively seeks information to understand why it is in the plan/forecast

Ensures the accuracy, completeness, and reasonableness of all plan/forecast requirements to complete the full financial roll-up in a timely manner

Ensures that the plan/forecast numbers are correct and consistent in all reporting systems

Secures all assumptions and directions used in building the plan/forecast as well as the details behind the plan/forecast numbers

Reporting and Analysis

Ensures that actual data are secured to the level that is relevant both in the vertical and horizontal analysis of the SBU and BU financials as well as in the reporting packages

Provides insightful analytics on what happened and how this compares with the latest estimate, plan, and last year figures

Identifies gaps in the financial performance and how these gaps will impact the delivery of the balance-of-year and full year numbers

Communicates and coordinates promptly any material deviation to plan/forecast and identifies any potential risks and/or opportunities as a result

Prepares and ensures that the monthly reporting package presents the correct figures and provides insightful analytics

Others

Practices continuous improvement on the planning, forecast, and reporting processes to leverage available tools and systems

Provides analytics as often as deemed necessary in the completion of a project/program

Shares expertise to other members of the FP&amp;A team

Education: BS Accountancy, BS Management, BS Management Engineering

Desired: MBA, CMA or CPA

Financial Planning & Analysis Assistant Manager

Key Responsibilities

Change Management

<ul>
	<li>Work with management and assist in the design and execution of strategies for implementing changes.</li>
	<li>Drive the change management process from planning to delivery of change management deliverables as well as to communicate changes to relevant stakeholders.</li>
	<li>Initiate and analyze proposed changes and assess the impact of changes on affected processes and applications.</li>
	<li>Assess change readiness and determine if the change is ready for release (go or no go)</li>
	<li>Review drafts and collaterals to be disseminated across relevant stakeholders and facilitate meetings to ensure alignment across these stakeholders.</li>
</ul>

Stakeholder Engagement &amp; Enablement

<ul>
	<li>Identify and map the stakeholders who will be affected by the change (directly and indirectly), and understand their needs, expectations, and concerns.</li>
	<li>Collaborate with process owners and HRS in identifying training needs for stakeholders who will be impacted by the change. • Manage/allocate resources to enforce change.</li>
	<li>Ensure that all process owners and stakeholders are duly trained and ready for the change.</li>
	<li>Monitor progress of stakeholders in the adoption of the change.</li>
	<li>Communication Management</li>
	<li>Communicate the purpose, benefits, and process of the change, and solicit feedback and input from the stakeholders. • Create a communication plan to ensure that stakeholders are aware of each step of the change process.</li>
	<li>Communicate successes, issues, modification, etc. to concerned stakeholders to ensure stakeholders’ support.</li>
</ul>

Change Governance

<ul>
	<li>Define methodology and framework of the Change Management team to align with the overall strategy and framework of the Change Management Office.</li>
	<li>Create and periodically update Change Management policies and procedures.</li>
	<li>Monitor and manage the day-to-day tasks and activities of the Change Management team</li>
	<li>Ensure complete documentation and proper tracking on all change initiatives.</li>
	<li>Prepare and submit regular report on the status of all change initiatives.</li>
	<li>Perform other tasks within the scope of the Change Management Office</li>
</ul>

Change Management Assistant Manager

Overall Objectives

The Channel Activations &amp; Innovations Manager plays a pivotal role in driving engagement and innovation across our sales channels. This position is responsible for orchestrating seamless activations, managing member communities, and supporting the HVAC Business Department in achieving strategic brand visibility, sales and distribution goals for both the Commercial AC (CAC) and Residential AC (RAC) products

Key Responsibilities 
 
Engage various HVAC Industry key stakeholders – Organizations, Consultants, Dealers and End Users – to build the Midea AC Brand through event sponsorships, activations, trainings, workshops, trips promotional activities and channel initiatives. Lead the registration, renewal, and ongoing engagement of Midea Club members. Foster a vibrant community through personalized outreach and value-driven interactions. 
 
Lead the development of HVAC and channel strategies and initiatives to engage and win with HVAC key partners and customers. Design and deliver impactful events, workshops, training sessions, activations and initiatives tailored for club members. Ensure each activation aligns with business objectives and enhances member experience.

Maintain consistent and compelling communication via newsletters, email campaigns, and social media. Craft messages that resonate with members and reinforce brand loyalty.

Partner with the sales team to amplify HVAC and NHVAC product visibility, project leads and generate project wins through channel and club-driven initiatives. Align channel and club activities with broader commercial goals to maximize market penetration. 
 
Generate Industry and Market Insights from various industry stakeholders, translating these into actionable strategies to help the AC and Commercial Sales Team and win in the market.

Collect, analyze, and act on member feedback to continuously refine activations, channel initiatives and club offerings. Translate insights into actionable strategies that elevate member satisfaction and business impact. 
 
Generate regular reports detailing activation, channel initiative and club activity metrics, membership trends, and event outcomes. Provide data-driven recommendations to enhance future activations.

Channel Activations & Innovations Manager

Role Overview:

As a Senior Specialist in Financial Statutory and Tax, you’ll play a critical role in ensuring the company’s financial compliance, reporting accuracy, and tax efficiency. You’ll collaborate with cross-functional teams, external auditors, and tax advisors to maintain financial integrity and optimize tax strategies.

Responsibilities:

<ol>
	<li>Tax Compliance and Reporting:

	<ul style="list-style-type: circle;">
		<li>Prepare and review tax returns: Ensure accurate and timely filing of corporate income tax, VAT/GST, and other relevant tax returns.</li>
		<li>BIR Tax Related Audits: Preparation of Tax Reconciliation and Schedules, Submission of Hard/Soft copies of Audit Documents and other BIR Audit Tasks</li>
		<li>Monthly/Quarterly/Annual Income Tax and Fringe Benefits Tax calculations</li>
		<li>Collection, monitoring and reconciliation of AR-CWT</li>
		<li>Issuance of CWT (2307) to vendors</li>
	</ul>
	</li>
	<li>Tax Treaty Relief Application and Tax Clearance Certification</li>
	<li>Tax GL Accounts Reconciliation Schedule – Preparation, Reconciliation and Presentation of Reports to Finance Head the movements and changes in the Balance Sheet Accounts related to Tax</li>
	<li>Cross-Functional Collaboration:
	<ul style="list-style-type: circle;">
		<li>Business partnering: Work closely with finance, legal, and operations teams to address tax-related matters.</li>
		<li>Other tasks that may be assigned from time to time in relation to the fulfillment of job objective.</li>
	</ul>
	</li>
</ol>

Tax Specialist

Purpose of the Role: Responsible for managing the end-to-end execution and delivery of customer project service commitments. This includes overseeing the complete service fulfillment process from order confirmation to completion, ensuring alignment between project requirements, service execution, and customer expectations. The role coordinates with internal teams and third-party providers, manages documentation and logistics, and ensures services are delivered accurately, on time, and in full compliance. Additionally, the role identifies service bottlenecks, disputes, or delivery risks and escalates them appropriately to maintain smooth operations. 
 
Key Accountabilities:

<ul>
	<li>Drive Process Efficiency and Customer Experience</li>
	<li>Ensure Customer Satisfaction</li>
	<li>Optimize Team Productivity</li>
	<li>Maintain Service Quality Standards</li>
	<li>Support Team Performance and Development</li>
</ul>

Project Fulfillment Lead

The Records Officer ensures that accounting records are properly accounted and filed and there is enough storage for them. Acts as a document custodian in-charge of the proper safe keeping of documents and make certain compliance to the defined minimum retention policies and to ensure availability during internal and external audits.

Key Responsibilities

• Comply with the retention schedule and deals with archiving, storage and destruction of obsolete records.

• Control finance documents filing, retrieval upon receipt of an approved request and monitoring the return of retrieved documents

• Ensure completeness of the records based on the transactions extracted from the accounting system. • Perform other task that may be assigned from time to time by line manager.

• Continuously evaluate and improve records management processes to enhance efficiency and effectiveness.

Records Associate

Cortex Technologies Corporation is a wholly owned subsidiary of Concepcion Industrial Corporation, located in the Philippines. 

Cortex focuses on the design, development and commercialization of IOT solutions for the consumer and commercial/industrial sectors.

Cortex Technologies Corporation

Product Acquisition and Business Development

<ul>
	<li>Identify product gaps and recommend new product categories or lines to strengthen ConcepStore’s assortment</li>
	<li>Develop relationships with prospective brand partners and negotiate collaboration terms</li>
	<li>Drive product development by working closely with sourcing and supply chain teams</li>
	<li>Evaluate potential partners’ brand equity, alignment to ConcepStore’s values, and business viability</li>
	<li>Work with third-party brands to co-develop launch and marketing strategies</li>
</ul>

Product Strategy and Lifecycle Management

<ul>
	<li>Recommend price positioning strategies that align with consumer value perception and business profitability</li>
	<li>Monitor product performance and recommend lifecycle actions (e.g., expansion, refinement, or discontinuation)</li>
	<li>Coordinate with internal teams to ensure timely product onboarding and continuous availability</li>
</ul>

Volume Forecasting and Inventory Planning

<ul>
	<li>Forecast sales volumes for new and existing SKUs to support demand planning</li>
	<li>Align volume targets with marketing, sales, and operations teams</li>
	<li>Monitor inventory levels and proactively manage product availability to avoid overstock or stockouts</li>
</ul>

Marketing Integration and Execution

<ul>
	<li>Collaborate with the marketing team to develop launch plans and campaigns for new product acquisitions</li>
	<li>Ensure product value propositions are clearly translated in all online touchpoints</li>
	<li>Monitor campaign effectiveness and use insights to improve future product acquisition strategies</li>
</ul>

Competitive and Market Monitoring

<ul>
	<li>Stay abreast of competitor product launches, partnerships, and market movements</li>
	<li>Recommend acquisition and pricing strategies to maintain competitive advantage</li>
	<li>Provide regular insights and reports on trends, consumer behaviors, and category opportunities</li>
</ul>

Consumer Experience Alignment

<ul>
	<li>Ensure that acquired or developed products meet the expectations of ConcepStore’s core segments</li>
	<li>Gather and respond to consumer feedback and performance data to improve assortment relevance</li>
	<li>Support continuous enhancement of the overall online shopping experience through thoughtful product curation</li>
</ul>

Product and Category Growth Lead

This role combines strategic thinking and creativity with data backed insights to build stronger customer relationships, using tools that help us understand, segment, and connect with people more meaningfully across different brands.

<ul>
	<li>Lead the planning and execution of lifecycle programs across onboarding, growth, reactivation, and win-back</li>
	<li>Use customer insights to shape timely, relevant, and personalized communications</li>
	<li>Steer the use of customer data and engagement platforms to deliver the right messages to the right audiences</li>
	<li>Collaborate with brand, content, and analytics teams to deliver campaigns that drive real impact</li>
	<li>Establish and monitor key lifecycle KPIs to optimize performance and improve customer connection</li>
</ul>

<ol>
	<li>Lifecycle Campaign Planning &amp; Execution</li>
</ol>

<ul>
	<li>Develop and manage communication flows tailored to different stages of the customer journey</li>
	<li>Design journeys that respond to behavior, preferences, and signals in real time</li>
	<li>Ensure all lifecycle messaging aligns with each brand’s voice, value proposition, and customer experience goals</li>
</ul>

2. Insight-Driven Personalization

<ul>
	<li>Analyze customer behavior and campaign performance to develop smarter targeting and messaging strategies</li>
	<li>Use segmentation and journey data to tailor communications to different customer groups</li>
	<li>Generate actionable insights to improve engagement, retention, and customer lifetime value</li>
</ul>

3. Platform Stewardship (Customer Tools &amp; Data)

<ul>
	<li>Manage day-to-day use of customer engagement and data platforms – where audiences are built, automations are set, and campaigns are deployed</li>
	<li>Ensure clean, usable, and integrated customer data to support relevant communications</li>
	<li>Work with marketing, digital, and tech teams to improve system flows and enhance message delivery</li>
</ul>

4. Cross-Functional Collaboration

<ul>
	<li>Partner with creative, brand, and channel teams to execute lifecycle campaigns that fit each platform’s objectives</li>
	<li>Align with analytics, eCommerce, and category teams to time communications with business activities and customer behavior</li>
	<li>Support integrated marketing plans with audience-first lifecycle strategies</li>
</ul>

5. Customer-Centric Strategy

<ul>
	<li>Champion a customer-first mindset, ensuring every message adds value and relevance</li>
	<li>Respond to customer feedback and behavior changes with adaptive lifecycle content</li>
	<li>Support all CTC platforms in delivering more thoughtful, personalized experiences</li>
</ul>

Consumer Lifecycle Assistant Manager

Purpose of the Role: As an FP&amp;A Senior Specialist, you'll play a key role in enabling smart business decisions by providing financial insights, supporting planning cycles, and driving performance improvement for the HVAC and WRAC business units. You will work closely with cross-functional teams to ensure financial data translates into actionable strategies. 
 
 

Key Responsibilities:

<ul>
	<li>Lead the budgeting and forecasting process for the HVAC and WRAC segments</li>
	<li>Conduct monthly performance analysis and variance reporting</li>
	<li>Monitor OPEX lines and support cost management initiatives</li>
	<li>Prepare financial decks and dashboards (e.g., Ops Deck, Net Sales, Segment P&amp;L, AGM Report)</li>
	<li>Partner with Pricing and Marketing teams for business case validation and governance</li>
	<li>Support process improvement initiatives and finance system upgrades</li>
	<li>Deliver business insights that support strategic decisions</li>
</ul>

 

What We’re Looking For:

<ul>
	<li>Strong financial acumen and attention to detail</li>
	<li>Comfortable working with large datasets and tight deadlines</li>
	<li>Proactive, resourceful, and solution-oriented</li>
	<li>A team player who can also work independently</li>
</ul>

Financial Planning & Analysis, Sr. Specialist

Key Responsibilities: 
• Manage and enhance a company's brand reputation or identity 
• Help promote brand uniformity and ensure brand consistency 
• Coordinate objectives with creative, marketing, product management, sales and other departments 
• Analyze and support both category and product marketing plans to align with brand strategy and achieve monthly or annual goals 
• Develop and implement brand management plans and identify brand-building ideas 
• Create and improve agency and partner relationships 
• Ensure brand communication for areas of responsibility are consistent with the company and brand positioning 
• Generate and implement media planning, buying, and innovation strategies 
• Organize and manage content management and information sharing among departments, divisions and external clients 
• Create monthly content and product ad plans 
• Provide design and direction for marketing collateral, web and other visual communications media for the company 
• Assist in the creation and refinement of graphic standards and visual brand strategies 
• Monitor performance of ads or campaign on social media and other platforms as well as digital marketing trends and innovation 
• Create and deliver marketing copy and presentation 
• Performs other important or urgent tasks as requested by immediate supervisor

Brand Senior Specialist Midea

External Financial Reporting:

<ul>
	<li>Prepare financial reporting requirements for interim or audit purposes.</li>
	<li>Month-End Closing Activities:</li>
	<li>Perform month-end tasks including booking accruals, provisions (setup/reversal), and adjustments.</li>
	<li>Book monthly/quarterly provisions and amortization.</li>
	<li>Handle PFRS-related activities such as worksheet preparation, monitoring, and entries.</li>
	<li>OPEX Analysis and FS Preparation</li>
</ul>

Reconciliation and Account Monitoring:

<ul>
	<li>Prepare account reconciliations (General Ledger vs. Subsidiary Ledger) and bank reconciliations with complete supporting schedules.</li>
	<li>Ensure all reserve and accrual accounts are properly supported; escalate excess and aged items to the responsible party.</li>
	<li>Coordinate the reconciliation and aging of accounts with process owners and monitor resolution</li>
</ul>

Account Schedules and Review:

<ul>
	<li>Coordinate and prepare required account schedules and track the status of reconciliation items.</li>
	<li>Conduct monthly account reconciliations and Balance Sheet reviews with legal entities.</li>
</ul>

Intercompany (Interco) Activities:

<ul>
	<li>Manage monthly intercompany confirmations, including sending and receiving confirmations.</li>
</ul>

Finance Reporting and Controllership Senior Specialist

Formed in January 1998, Concepcion-Carrier Air Conditioning Company (CCAC) brings together two leaders in the air conditioning industry: Carrier Corporation of the United States and Concepcion Industries, Inc. of the Philippines. In just a few years, CCAC expanded from manufacturing window room air conditioners to becoming the market leader in virtually all categories of Heating, Ventilating and Air Conditioning (HVAC) equipment and services in the country.

CCAC brings to the Philippine market Carrier Corporation's long tradition of innovation and product excellence. It has the Philippines' largest air conditioning facility that makes a wide range of products of outstanding quality, and is recognized by customers abroad, who source from it products proudly Philippine-made.

Carrier products are designed in engineering centers and manufacturing facilities located worldwide. Spread across six continents, Carrier's global operations make it the largest manufacturer of air conditioning, heating, ventilation and refrigeration products. It is supported by a vast network of distributors, dealers, retailers, and technicians who sell, install and service Carrier products in over 170 countries.

A heritage of technological innovation. Leadership in responsible environmental stewardship. Carrier Corporation and CCAC -creating environments for life. Worldwide.

 Concepcion-Carrier Airconditioning Company 

The Sales Engineer is responsible for driving business growth through technical sales, customer engagement, and solution development within the HVAC industry. The role combines technical expertise with strong sales capabilities to understand customer needs, design and present tailored solutions, and ensure customer satisfaction throughout the project lifecycle. Sales Engineer also works closely with internal teams and external stakeholders to meet revenue and margin targets, while maintaining long-term client relationships. 
 
Key Responsibilities: 

<ul>
	<li>Drive sales and achieve revenue &amp; margin targets in assigned territories.</li>
	<li>Engage with consultants, contractors, and end-users to understand HVAC requirements.</li>
	<li>Prepare technical proposals, system designs, and value-engineered solutions.</li>
	<li>Track quotations, support OTM forecasts, and coordinate stock availability.</li>
	<li>Maintain and grow long-term customer relationships across commercial, retail, and industrial sectors.</li>
	<li>Guide application engineers in preparing selections, quotations, and after-sales support.</li>
	<li>Conduct technical presentations, project discussions, and solution pitches.</li>
	<li>Monitor sales pipeline, win/loss projects, and customer satisfaction metrics.</li>
	<li>Analyze sales data and market trends to refine strategies and forecasts.</li>
	<li>Collaborate with cross-functional teams (applications, service, supply chain) for seamless execution.</li>
	<li>Maintain CRM (Salesforce) data and participate in regular governance and sales reviews.</li>
	<li>Stay updated on industry trends through training, workshops, and networking.</li>
	<li>Contribute to team initiatives and support business continuity efforts.</li>
</ul>

Sales Engineer

Responsible for maintaining the brand’s social media platforms, consistently providing data-driven insights for continuous improvement, and help building relationships with on-brand KOLs and content creators.

Key Responsibilities

<ul>
	<li>Ideate, design and execute social media strategies, and produce static assets and reels for various digital platforms of the brand (proficient with Photoshop, Canva, and Capcut or other mobile editing tools)</li>
	<li>Monitor and review organic social content metrics, and ensure reach and engagement growth based on data-driven insights</li>
	<li> Research, pitch, and engage with relevant KOLs and content creators</li>
	<li>Consistently come up and propose creative ideas for social media content and mini-campaigns, not just based on trends but more importantly, based on what resonates with our target market</li>
	<li>Stay updated on current trends, viral topics, best practices and audience behavior on social platforms</li>
</ul>

Social Media and Content Specialist

Role Overview

We’re looking for a dynamic and detail-oriented Assistant Brand Manager (Trade Marketing Focus) to join our team. This role will bridge brand strategy with trade execution—ensuring our presence in retail and activations is consistent, impactful, and aligned with brand guidelines. You will own how our brand shows up in front of shoppers, partners, and customers, driving awareness and conversion through smart, creative, and well-executed trade initiatives.

Key Responsibilities

1. Activations &amp; Campaigns

<ul>
	<li>Manage end-to-end execution of trade and consumer activations (planning, logistics, execution, and post-evaluation).</li>
	<li>Collaborate with agencies, vendors, and internal teams to ensure activations deliver both brand equity and sales impact.</li>
	<li>Track and evaluate performance of activations, providing insights and recommendations for improvement.</li>
</ul>

2. Retail &amp; In-Store Excellence

<ul>
	<li>Develop, implement, and maintain retail modules, displays, and POSM materials—ensuring they follow brand guidelines while maximizing shopper impact.</li>
	<li>Own how the brand shows up in-store: from planogram execution to shopper experience.</li>
	<li>Coordinate with sales and trade partners to ensure merchandising execution consistency across key accounts.</li>
</ul>

3. Brand Presence &amp; Guidelines

<ul>
	<li>Serve as the custodian of the brand at retail and trade touchpoints, ensuring all executions are on-brand and aligned with global and local brand guidelines.</li>
	<li>Champion innovative ways to present the brand at retail, events, and trade shows.</li>
	<li>Conduct regular market checks to assess competitor visibility and identify opportunities for improvement.</li>
</ul>

4. Cross-Functional Collaboration

<ul>
	<li>Work closely with Sales, Marketing, and Supply Chain to ensure seamless execution of initiatives.</li>
	<li>Provide trade marketing support for new product launches, ensuring effective sell-in and sell-out strategies.</li>
	<li>Support brand team with insights from retail and activation performance.</li>
</ul>

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