Who is BillEase?

BillEase is the easiest way to afford what you want and need today. Our brand is all about ease of shopping and paying. We’re creating a culture of responsible spending with emphasis on transparency and affordability for younger generations. Our customers have a unique lifestyle and they all want to optimize their shopping experience both online and offline. It’s imperative that our messaging is consistent with the origin of our brand name — BillEase, a portmanteau of bill and ease, pronounced ‘bilis’ which means speed or swiftness in Filipino.

Our Mission

To democratize financial services in the Philippines, making them accessible, understandable, and beneficial for every Filipino.
By leveraging technology, we aim to provide innovative financial solutions that empower individuals to make informed decisions, manage their finances effectively, and achieve their financial goals. To be at the forefront of financial inclusion in the Philippines,
where every Filipino has the confidence to take control of their financial future. We envision a future where financial inclusion and responsible spending are ingrained in our culture, contributing to a healthier economy and a better quality of life for every Filipino.

Billease

Industry: Retail Credit 
Location: Olongapo, Zambales 
Employment Type: Contractual -&gt; Full Time 
Work Schedule: 6 days a week 
Pay: Above minimum plus incentives of up to 50k

 
This position requires full-time on-site presence at partner retail store locations throughout the Philippines.

 
-------- 
Benefits:

<ul>
	<li>Paid Training</li>
	<li>Free Medical Tests with an accredited clinic or Reimbursement after 15 days.</li>
	<li>Government-mandated benefits</li>
	<li>Holiday pay</li>
	<li>HMO for 2 (150,000 each person)</li>
</ul>

 

About Us 
Billease is a leading player in the retail credit industry, committed to making retail credit solutions accessible and straightforward for everyone. We pride ourselves on excellent customer service and building strong, supportive relationships with our clients.

 

Position Overview 
We are seeking enthusiastic and customer-oriented Sales Associates to join our growing team in the Philippines. This role is ideal for individuals passionate about helping others and dedicated to delivering outstanding service throughout the customer application journey.

 

Key Responsibilities 
 
Customer Engagement

<ul>
	<li>Promote BillEase financing solutions directly to customers in partner retail stores.</li>
	<li>Explain product offerings clearly, including loan terms, installment options, and payment processes.</li>
	<li>Provide face-to-face assistance to ensure a seamless customer experience.</li>
</ul>

Loan Application Support

<ul>
	<li>Assist customers in creating and processing BillEase accounts.</li>
	<li>Guide clients through the loan application process step by step.</li>
	<li>Verify customer requirements and documentation to ensure accuracy and compliance.</li>
</ul>

Sales &amp; Performance

<ul>
	<li>Achieve assigned sales and performance targets by converting customer interest into successful applications.</li>
	<li>Build strong relationships with partner merchants and customers to encourage repeat usage.</li>
	<li>Represent the BillEase brand professionally in all interactions.</li>
</ul>

Compliance &amp; Reporting

<ul>
	<li>Ensure accurate documentation of customer details and transactions.</li>
	<li>Report daily activities, performance metrics, and customer feedback to supervisors.</li>
	<li>Uphold company policies and ethical standards in all sales activities</li>
</ul>

 

Why This Role Matters 
BillEase is a leading retail credit provider in the Philippines, and Sales Associates are crucial in connecting customers with accessible financing options. They ensure clients understand the product, feel supported throughout the application process, and leave with confidence in their purchase and repayment plan.

 

Why Join Us?

<ol>
	<li>We pay the best in the Philippines Fact</li>
	<li>Comprehensive Health Coverage: HMO benefits for you and one dependent (up to 150,000 per person).</li>
	<li>Inclusive Environment: We actively encourage moms returning to work and offer a supportive, family-friendly workplace</li>
</ol>

Sales and Marketing Knowledge

Customer Service

Sales Associate

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Role: ISA

Responsibilities:

<ul>
	<li>Call and engage leads to schedule appointments with clients</li>
	<li>Conduct follow-ups and nurture prospects until appointments are set</li>
	<li>Handle inbound calls, texts, and emails from potential clients</li>
	<li>Follow scripts to deliver value and handle objections effectively</li>
	<li>Update CRM with accurate and timely client interaction details</li>
	<li>Coordinate and manage appointment calendars</li>
</ul>

Qualifications:

<ul>
	<li>Persuasive communicator who thrives on building connections</li>
	<li>Excellent English communication skills (verbal and written)</li>
	<li>Confident in phone calls and comfortable using call scripts</li>
	<li>Strong customer service mindset with active listening skills</li>
	<li>Persuasive, resilient, and goal-driven personality</li>
	<li>Organized and able to manage multiple follow-ups and schedules</li>
	<li>Experience in appointment setting, sales, or customer support</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

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