Peroptyx is a provider of location-based machine learning (ML) training data and model evaluation solutions to leading global consumer technology brands.

Customers benefit from unique data security and identity innovations which minimise bias and errors in ML training data and model evaluation solutions delivered from 26 countries.

The Peroptyx platform integrates personalized authentication, onboarding, use-case education, performance analytics and compensation experiences for its global community of domain expert data analysts - who ensure Peroptyx always delivers higher quality training data and feedback to accelerate ML model performance improvement.

Peroptyx Data Annotation and Model Evaluation solutions are designed for Product and Data Science leaders who place high fidelity, location-based training data at the heart of their AI.

Peroptyx Limited

For thousands of years, maps have provided humans with the knowledge they need to make decisions. As a Maps Evaluator, you will have the opportunity to provide ground truth for your town, city or country.

At Peroptyx, we are looking for Data Analysts who will review mapping data for digital mapping applications. Your research capabilities will validate and ensure that the navigation of certain routes are accurate and safe.

As part of this role, you will verify that business names and opening hours are correct. You will check that the distance from a starting point to an end destination is listed accurately, resulting in better user experiences.

With this job you can plan your days around this highly flexible working schedule, work weekends or late evenings, all from the comfort of your own office. The flexibility of our roles minimizes the impact on your daily routine. So, whether you are a student looking to earn as you learn, a retiree looking for a new challenge, a part-time/full time professional or a work from home parent, Peroptyx has the right role for you!

Benefits·

<ul>
	<li>Work up to 20 hours per week.</li>
	<li>Earn a competitive rate of pay.</li>
	<li> Develop your research skills.</li>
	<li> Avoid the long commute.</li>
	<li>Work from the comfort of your home office.</li>
	<li>Enjoy the flexibility of setting your own working hours!</li>
</ul>

Apply Online Today!

This is a freelance, independent contractor position.

Data Analyst

3M believes science helps create a brighter world for everyone. Using 49 unique technology platforms and industry-defining research and development, we unlock the power of people, ideas and science to reimagine what’s possible. Across safety and industrial, transportation and electronics, and consumer markets, 3M is dedicated to applying and sharing our expertise to help customers, communities, and society solve their greatest challenges.

3M has been improving lives in Southeast Asia for more than 60 years, beginning with the founding of 3M in the Philippines in 1961. The company has operations across Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam.

3M Service Center APAC, Inc.

Brief description of the role

Collaborate with innovative 3Mers around the world. As an MDM Analyst, you will perform core master data operations for material records in SAP/DMr and legacy tools. You will process requests within SLAs, facilitate data collection and approvals, and follow governance and documentation standards, focusing on entry-to-medium difficulty queue work and continuous improvement.

 

Main challenges

<ul>
	<li>Maintain data accuracy and compliance with global governance across customer, vendor, and material data.</li>
	<li>Meet SLA and cycle time targets while managing multiple queues.</li>
	<li>Ensure complete data collection/approvals and escalate issues when needed.</li>
</ul>

 

Main activities

<ul>
	<li>Queue management: Monitor and process create/extend/change/deactivate/cleanse/reactivate across customer, vendor, and material domains within SLAs.</li>
	<li>Material data (SAP): Create/extend materials to plants/storage; maintain base, purchasing/MRP/plant attributes; update specific material settings per region.</li>
	<li>Data quality &amp; reporting: Run simple EDQ; support cleanup and Long Tail monthly process; provide operational reports; maintain routing/workflow configuration.</li>
	<li>Documentation &amp; compliance: Follow job aids; support training materials; provide audit evidence; escalate issues as needed.</li>
</ul>

 

The impact you will make in this role

<ul>
	<li>Improve first-time-right data quality and cycle time across all master domains.</li>
	<li>Strengthen governance compliance and stakeholder visibility.</li>
	<li>Contribute to process documentation and continuous improvement.</li>
</ul>

Americas, Master Data Management Analyst

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Clear is looking for a Data Processor to work with our client, a UK-based start-up building a data-driven platform.

Role and Opportunity 

Your new role is to support the capture, processing, and structuring of reputation-related data across the client’s platform. While elements of the platform will be automated over time, the early stages require human-led data collection, validation, tagging, and preparation.

As part of the client’s “Data Collective,” you will focus on executing defined workflows to ensure data entering the platform is accurate, complete, and consistently structured. This role plays an important part in supporting the quality of downstream advisory and intelligence outputs.

Purpose

As a Data Processing Associate, you will:

<ul>
	<li>Support the accurate capture and processing of platform data</li>
	<li>Ensure data is complete, consistent, and correctly formatted</li>
	<li>Follow established workflows and quality standards to maintain data integrity</li>
</ul>

Your daily tasks may include:

<ul>
	<li>Pull data from designated sources such as news articles, reports, social media, and public information</li>
	<li>Extract relevant data points based on predefined criteria</li>
	<li>Clean, validate, and organise raw data into required formats</li>
	<li>Apply standard tagging and classification rules (e.g. sentiment, issue type, stakeholder group)</li>
	<li>Perform basic quality checks and flag inconsistencies or gaps</li>
	<li>Upload processed data into the client’s platform</li>
	<li>Track daily and weekly processing targets and follow process checklists</li>
	<li>Collaborate with team members during calibration and review cycles</li>
	<li>Contribute to team efforts and perform other data related tasks as requested by the client or assigned by management</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Evaluating and identifying important and relevant information in different formats such as charts, tables, survey results, narratives and other reports are higher order skills that are critical in making decisions and developing solutions.

Data Interpretation

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Data Processor

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are looking for a Data Scientist who will support our product, sales, leadership and marketing teams with insights gained from analyzing company data. The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action. They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. They must have a proven ability to drive business results with their data-based insights. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

Senior Data Scientist

Clear is looking for a Senior Data Processing Analyst to work with our client, a UK-based start-up building a data-driven platform. 
 
Role and Opportunity

Your new role is to support the delivery of high quality, insight-ready data across the client’s platform while providing quality oversight to the wider Data Collective. This role handles more complex data scenarios and supports the development, calibration, and consistency of data processing workflows.

As the platform evolves, this role will play a key part in ensuring data accuracy, contextual judgement, and reliability, while supporting junior team members and improving processing standards.

Senior Data Processor

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo is seeking a sharp, solutions-driven IT Business Analyst to help transform business needs into clear, actionable requirements. If you're passionate about documentation, testing, and process optimization, and thrive in collaborative, fast-paced environments, this is your chance to make an impact. Work closely with developers and stakeholders to drive clarity, alignment, and continuous improvement across our projects. 
 

Job Description:

<ul>
	<li>Gather, document, and validate business requirements by eliciting, analyzing, and specifying the underlying business needs and compiling them into a Business Requirement Document (BRD).</li>
	<li>Closely work with the developers and stakeholders to ensure alignment on requirements.</li>
	<li>Tracks and manages the requirements' status across the entire project lifecycle, including necessary enforcement or redefinition.</li>
	<li>Write test scripts, execute and document Systems Integration Testing (SIT), log identified defects, and collaborate with developers to implement solutions.</li>
	<li>Support User Acceptance Testing (UAT). </li>
	<li>Evaluate business processes, identify areas for improvement and develop and implement effective solutions based on process evaluations.</li>
	<li>Assist/Lead ongoing reviews of business processes and develop optimization strategies, identify opportunities for process improvements and automation.</li>
	<li>Develop and maintain process models, specifications, diagrams, and charts to guide the project team. Effectively communicate complex information through simple, easily understandable visuals.</li>
	<li>Conduct end-user training, process walkthroughs and reporting overviews.</li>
	<li>Handle spot requests and assist with any other ad hoc duties assigned.</li>
</ul>

Software Testing

PostgreSQL

IT Business Analyst

We are a boutique software consultancy with offices in Singapore, the UK, and the Philippines.

We specialise in enterprise platforms that perform well, scale better and are easy to maintain. We use state-of-the-art mobile, web, and distributed/cloud computing technologies.

Our Clients include established companies and start-ups in the financial services, energy, telecoms and media sectors, in the US, Europe and Asia.

Robust delivery and Client satisfaction are only one side of the story - we aim to give our Software Consultants an environment where they can grow, be productive, and be happy.

We love to work as a Team but we want individual talent and aspirations to shine. We are currently 100% remote.

Gluon Consulting Pte. Ltd.

Our Client is one of the largest energy companies in South East Asia and we are developing their Customer-facing system, including a number of front-end applications built using different mobile and web technology stacks.

We are looking for a Product Analyst to act as the functional and application knowledge specialist for all front-end platforms.

This role is responsible for:

<ul>
	<li>maintaining official product documentation</li>
	<li>supporting first and second-line operational queries</li>
	<li>and organising structured training for internal and external stakeholders.</li>
</ul>

 

As the number and complexity of user-centric, digitised business flows increases, the Product Analyst will play a key role in ensuring that all participants in these flows can understand and use the applications quickly, accurately, and consistently.

 

<h1>Key Responsibilities</h1>

 

<ul>
	<li>Understand existing and newly introduced user flows</li>
	<li>Analyse application behaviour from both functional and UX perspectives</li>
	<li>Maintain a holistic view of end-to-end user journeys across multiple front-end applications</li>
	<li>Create, maintain, and continuously improve the full set of application manuals, including visual models and diagrams</li>
	<li>Ensure that documentation:
	<ul>
		<li>accurately reflects current system behaviour</li>
		<li>is clear, structured, and usable by both technical and non-technical audiences</li>
		<li>evolves in step with new features, enhancements, and process changes</li>
	</ul>
	</li>
	<li>Act as the single source of truth for front-end application usage and behaviour</li>
	<li>Leverage deep application knowledge and QA materials to:
	<ul>
		<li>design and deliver structured training sessions for Client-side staff</li>
		<li>assist selected external Users in understanding their steps within digitised workflows</li>
	</ul>
	</li>
	<li>Ensure training enables participants to familiarise themselves with their responsibilities quickly and effectively</li>
	<li>Serve as the primary point of contact for queries related to front-end platform operation</li>
	<li>Provide first and second-line support via chat channels, ad-hoc discussions, and scheduled meetings</li>
	<li>Systematically collect feedback, questions, and recurring issues, and feed insights back to QA, Development, and UX/UI teams for review and action</li>
</ul>

Senior Product Analyst

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Analyze business needs and create suitable recommendations to help achieve OKR</li>
	<li>Understand our data pipeline and create recommendations to save cost</li>
	<li>Delete corrupted data, fix coding errors, or other related problems</li>
	<li>Develop and maintain databases and data systems</li>
	<li>Reorganizes data into an easy-to-read format</li>
	<li>Extracting data from primary and secondary sources using automatic tools</li>
	<li>Perform analysis to assess the quality and meaning of data</li>
	<li>Filter data by reviewing reports and performance indicators to identify and fix code problems</li>
	<li>Work with a team of programmers, engineers, and management leaders to identify process improvement opportunities, propose system modifications, and develop data management strategies</li>
	<li>Prepare reports containing trends, patterns and predictions using relevant data. Analyze local, national and global trends that may have an impact on companies and industries</li>
	<li>Use statistical tools to identify, analyze, and interpret patterns in complex data sets to aid diagnostics and predictions</li>
</ul>

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

The Dynamics 365 Business Central Developer/Technical Consultant is responsible for designing, developing, and delivering technical solutions within Microsoft Dynamics 365 Business Central (D365 BC). The role involves customizing and extending Business Central functionality, integrating the system with internal and external applications, and supporting end-to-end implementation for various clients. The consultant ensures solutions are scalable, maintainable, and aligned with business objectives across digital transformation initiatives.

Key Responsibilities

1. Solution Design &amp; Development

Design and develop extensions, custom modules, and enhancements for Dynamics 365 Business Central using AL language in Visual Studio Code.

Customize standard BC functionalities according to business and client requirements.

Build efficient and reusable technical solutions aligned with industry best practices.

2. Technical Consulting &amp; Requirements Analysis

Collaborate with business analysts, SMEs, and stakeholders to analyze requirements and translate them into technical specifications.

Recommend system improvements, architectural approaches, and configuration options based on business needs.

Conduct feasibility analysis for new features, integrations, and process improvements.

3. System Integration &amp; API Development

Develop integrations using Business Central APIs, web services (SOAP/REST), and custom connectors.

Coordinate with internal technical teams to integrate BC with ERP components, finance systems, HRIS, CRM tools, or third-party applications.

Ensure stable, secure, and efficient data flow across systems.

4. SQL &amp; Data Management

Work with SQL databases for data migration, reporting, and backend processes.

Execute data transformation, cleansing, and migration during implementation or upgrades.

Troubleshoot data inconsistencies and optimize query performance.

5. Implementation &amp; Deployment

Support full lifecycle implementation—from system configuration to testing, deployment, and post-go-live support.

Conduct unit testing, integration testing, and UAT assistance.

Prepare and maintain technical documentation.

6. Ongoing Support &amp; Maintenance

Provide Level 2/3 technical support for Business Central environment issues.

Troubleshoot performance issues, bugs, and configuration challenges.

Deliver system training or technical guidance to internal teams or external clients when required.

7. Collaboration &amp; Project Delivery

Work closely with cross-functional teams across Yondu or NCS, including Delivery, PMO, QA, and Business Units.

Ensure all deliverables follow standards, timelines, and quality guidelines.

Participate in Agile ceremonies or project meetings as needed.

Dynamics Business Central Developer or Consultant

At Toymate, we understand the important role toys play in a child’s life. Nothing compares to that feeling when your little ones are given a present for doing well in school or the excitement they share when unwrapping their birthday presents. At Toymate, we really understand the love a child shares with their Toys.

Therefore, we have dedicated ourselves to becoming your one stop favourite toy shop! We work tirelessly to provide our customers with the best in store experience accompanied with the brands you love at the absolute best prices!

We offer an exceptional range of toys, including brands like LEGO, Barbie, Pokemon, Vtech and much, much more! We are passionate about our customers which is why our range and our prices are truly unbeatable!

We aim to make shopping a breeze. Our passionate and friendly team of toy experts are always up to date with the latest and greatest in toy trends and will be sure to assist you every step of the way.

So, whether you’re a grandparent looking for a gift for your grandkids, or a toddler looking for the hottest toy around, our friendly staff have got you covered!

Proudly Australian owned and operated since 2005, Toymate has stores across Sydney, Melbourne, Adelaide, Perth, Brisbane and the Gold Coast ,continually expand to share the love we have of toys.

H & D Retail T/A Toymate PTY LTD

This role will be 20 hours per week.

We are looking for a reliable and organised Admin &amp; Reporting Assistant to support our Buying, Marketing, and eCommerce teams.

This role involves preparing reports, maintaining spreadsheets, and assisting with a variety of administrative tasks across the business.

While some tasks are repetitive, many will be ad-hoc requests from different teams, so the role requires someone who is proactive, organised, and able to manage their own workload without constant supervision.

Technical skills can be taught, but we are looking for someone who takes ownership of their work and gets things done.

MS Office

Analyzing Data

Business Analysis

Clerical Skills

Time Management

Data Encoding / Data Entry

Remote Admin & Reporting Assistant Part Time

We are looking for a Senior QA Analyst with strong experience in both manual and automated testing across web and mobile applications.

Our Client is one of the largest energy companies in South East Asia and we are developing their Customer-facing system, front-to-back. An exciting and challenging enterprise architecture using Flutter mobile, Flutter Web, Blazor.NET, and React for its front-end applications.

The ideal candidate is detail-oriented, quality-driven, and comfortable working across the full testing lifecycle, from test design to execution and reporting.

You will work closely with developers, product managers, and other stakeholders to ensure reliable, high-quality releases across platforms.

<h3> </h3>

<h3>Key Responsibilities</h3>

<ul>
	<li>Design, write, and maintain clear and comprehensive test cases for web and mobile applications</li>
	<li>Perform manual testing to validate functionality, usability, and edge cases</li>
	<li>Develop, maintain, and execute automated test suites for web and mobile platforms</li>
	<li>Execute regression, smoke, and exploratory testing as part of regular release cycles</li>
	<li>Identify, document, and track defects, ensuring clear reproduction steps and expected results</li>
	<li>Collaborate with cross-functional teams to improve test coverage and overall product quality</li>
	<li>Contribute to continuous improvement of QA processes, tools, and standards</li>
</ul>

Senior Web & Mobile QA Engineer

WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

<ul>
	<li>Create strategies to identify trends, fluctuations in business objectives and partner relationships through actionable reports to achieve:</li>
	<li>80% partners sold and delivered PS engagements globally</li>
	<li>&gt; 90% opportunities with an established criteria to be flagged and notified to Services teams on time</li>
	<li>&gt; 95% accuracy in SFDC Partner and PS deployed opportunities</li>
	<li>Training credits tracking and backlog process</li>
	<li>Maintain and update information relevant for post-sales partner driven programs such as ATP,</li>
	<li>PLS and Specialized Services partners.</li>
	<li>Build and maintain strong, long-lasting relationships with sales teams and partner teams.</li>
	<li>Understand client needs and objectives to effectively generate information about partners’ services and solutions</li>
	<li>Track PLS partners performance metrics, analyze data to identify areas of improvement and provide regular updates and reports to senior management on partners’ progress and achievements</li>
	<li>Become a single point of contact for the Services team related to information accuracy and data projections</li>
	<li>Escalate internally to ensure accurate information is provided by the Sales and Channel teams</li>
	<li>Ensure end of project documentation is shared with the customer and the organization</li>
	<li>Keep a close alignment with the Channel team to inform them on the progress made</li>
	<li>Assist in the development of internal processes to enhance partner programs</li>
	<li>Work with the larger CSG team to ensure client satisfaction by providing exceptional service and support throughout the sales process and beyond</li>
	<li>Work with the Partner Success team to address any client concerns or issues in a timely and professional manner</li>
</ul>

Network Administration

Salesforce

Computer Networking

Network Security

Data Analysis

Information security

Partner Services Representative

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

1. Customer Journey Mapping &amp; Experience Design

<ul>
	<li>Develop, update, and optimize customer journey maps across major touchpoints (lead generation, onboarding, billing, service requests, renewals, and digital interactions).</li>
	<li>Identify friction points, service gaps, and opportunities to improve customer experience using data and customer insights.</li>
	<li>Collaborate with Sales, Operations, Billing, Digital, and Marketing teams to implement journey improvements.</li>
	<li>Ensure consistency of experience and alignment with service standards and the company’s brand promise.</li>
</ul>

2. Customer Satisfaction &amp; Retention Monitoring

<ul>
	<li>Track and analyze customer satisfaction metrics (NPS, CSAT, CES), complaint trends, and service turnaround time.</li>
	<li>Monitor churn and retention rates and support the development of retention programs.</li>
	<li>Conduct customer interviews, surveys, and other feedback activities to understand expectations and pain points.</li>
	<li>Work with business units to strengthen customer engagement at high-impact moments of the journey.</li>
</ul>

3. Customer Feedback Mechanisms

<ul>
	<li>Design and execute customer feedback systems (surveys, VOC channels, digital feedback tools, post-interaction evaluations).</li>
	<li>Ensure regular and systematic collection of customer input across touchpoints.</li>
	<li>Maintain a structured approach to capturing, organizing, and analyzing customer feedback.</li>
</ul>

4. CX Data Analytics &amp; Insight Generation

<ul>
	<li>Analyze customer experience data to create actionable dashboards and reports.</li>
	<li>Connect CX performance to key business outcomes such as win rate, contract renewal probability, and overall retention.</li>
	<li>Translate insights into recommendations for journey improvements or internal process enhancements.</li>
	<li>Present findings and customer insights to management and cross-functional teams.</li>
</ul>

5. Cross-Functional Collaboration &amp; Input to Marketing

<ul>
	<li>Partner with Sales and Marketing to provide customer insights that shape communication plans, engagement activities, and customer education.</li>
	<li>Support digital and product teams with customer data and journey-related insights.</li>
	<li>Serve as an advocate for customer-centric thinking across the organization.</li>
</ul>

Qualifications

<ul>
	<li>Bachelor’s degree in Marketing, Business, Communications, or related field.</li>
	<li>Minimum 4 years of experience in Customer Experience, Marketing, or related roles; experience in utilities, energy, or service industries is an advantage.</li>
	<li>Strong analytical and problem-solving skills; ability to turn data into insight and execution plans.</li>
	<li>Experience in customer journey mapping, CX tools, or marketing automation is a plus.</li>
	<li>Excellent communication, coordination, and stakeholder management skills.</li>
	<li>Customer-centric mindset with the ability to balance business and customer needs.</li>
</ul>

Key Competencies

<ul>
	<li>Customer Experience Strategy</li>
	<li>Journey Mapping &amp; Process Improvement</li>
	<li>Customer Analytics &amp; Insight Generation</li>
	<li>Marketing Planning &amp; Execution</li>
	<li>Stakeholder Collaboration</li>
	<li>Project Management</li>
	<li>Communication &amp; Presentation Skills</li>
	<li>Adaptability in fast-growing markets</li>
</ul>

Sr. Customer Experience Officer

Do you love connecting people with opportunities? Are you energized by fast-paced environments where no two days are the same?

We're looking for a Technical Recruiter to help us grow our product, IT, cloud, security, network, and data science teams. You'll be the bridge between talented professionals and exciting career opportunities at LeapFroggr—sourcing, screening, and guiding candidates through the hiring process.

This is a fully remote role with flexible hours, competitive pay, and real opportunities to grow into senior recruiting or HR leadership positions.

Job Responsibilities

1. Build and execute recruiting strategies to meet hiring goals 
2. Screen resumes and applications to identify top candidates for technical roles 
3. Source candidates through job boards, LinkedIn, networking events, and referrals 
4. Conduct initial interviews to assess qualifications, culture fit, and salary expectations 
5. Coordinate with hiring managers to schedule interviews and gather feedback 
6. Analyze hiring metrics and report on recruitment pipeline progress 
7. Guide candidates through the offer process, including negotiations and onboarding 
8. Maintain accurate records in our applicant tracking system (ATS)

Why Join Us?

- 100% remote work setup 
- Health insurance + paid leave from day one 
- Clear career path into senior HR roles 
- Work alongside a passionate team building products that matter

Interpersonal Skills

Interviewing

Technical Recruiter

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Track mandated school health screenings such as vision, hearing, and scoliosis screenings, and ensure outcomes are properly documented.</li>
	<li>Monitor student immunization compliance and assist in managing exclusion notices in accordance with state regulations.</li>
	<li>Prepare and submit required public health reports, including communicable disease and outbreak reporting.</li>
	<li>Coordinate with parents, teachers, school staff, and external healthcare providers to ensure continuity of care for students.</li>
	<li>Analyze health office utilization data, including injuries, chronic condition management, and absenteeism trends.</li>
	<li>Identify patterns and provide insights that can support preventive health strategies within schools.</li>
</ul>

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