LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

20,000 doctors. Millions of patients. A lean design team — soon to be more.

SeriousMD is the EMR platform Filipino doctors trust most. NowServing connects patients to providers across the country. Together, we're reshaping how healthcare works in the Philippines and design is at the center of it.

Our design team is intentionally small and senior. No bureaucracy, no design-by-committee. Your decisions ship and get tested by real users almost immediately.

We need a Design Lead to own design strategy and build this team intentionally.

 

About Us

Leapfroggr builds SeriousMD and NowServing — healthcare products used daily by 20,000+ doctors and millions of patients. Our design decisions directly impact how physicians manage patient records, how clinics run their schedules, and how patients find and book care.

This isn't abstract "healthcare technology." It's real workflows, real people, real consequences.

 

What You'll Actually Do

<ul>
	<li>Lead and grow the design team. Today that's one designer who knows our products deeply. Tomorrow it's the team you build.</li>
	<li>Own design strategy across SeriousMD (B2B EMR) and NowServing (patient marketplace).</li>
	<li>Stay hands-on — you'll still design, not just manage.</li>
	<li>Work directly with product and engineering to ship features weekly, not quarterly.</li>
	<li>Run user research with actual doctors and patients — not personas, real people.</li>
	<li>Build and maintain design systems that scale across web, iOS, and Android.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>A team that values craft and impact over process and theater</li>
</ul>

 

How to Apply

Send your portfolio and a short note about why healthcare design interests you. Bonus points if you include one thing you'd change about SeriousMD or NowServing after looking at them.

Design Lead

UTAK POS is an award-winning, proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Guide and assist clients in submitting necessary documents for BIR permit processing</li>
	<li>Act as the liaison between clients and BIR, facilitating smooth communication and timely processing</li>
	<li>Manage follow-ups with BIR and clients, ensuring swift and accurate processing</li>
	<li>Address client inquiries and concerns related to permit processing</li>
	<li>Update and maintain trackers for accurate record-keeping</li>
	<li>Provide suggestions for process improvements to enhance efficiency</li>
	<li>Serve as the main point of contact for clients' BIR-related concerns</li>
</ul>

Compliance Lead

Secure your future with My Mountain Mover! 🚀 Be part of a company that puts YOU first—where work-life balance, fulfillment, and growth thrive. 💙🧡 500+ client 5⭐ reviews, 1.5k+ Movers strong. Apply now: careers.mymountainmover.com

My Mountain Mover Inc.

The Corporate Recruitment Lead is responsible for managing the day-to-day recruitment operations at My Mountain Mover (MMM). This role focuses on executing recruitment strategies, ensuring efficient candidate sourcing, screening, and selection, and maintaining strong relationships with hiring managers to meet the organization’s staffing needs.

Key Responsibilities:

Sourcing and Screening:

Manage sourcing channels and use tools like LinkedIn Recruiter and Salesforce to identify potential candidates.

Screen resumes, evaluate Predictive Index profiles, and conduct initial interviews to assess candidate fit.

Interview Process Coordination:

Schedule and conduct the initial interview with candidates and provide interview feedback.

Coordinate subsequent interview stages, including endorsements to hiring managers and final interviews with executive leadership.

Systems and Background Checks:

Coordinate with R&amp;S Compliance Specialist and IT to conduct systems and background checks.

Ensure compliance with MMM’s internal standards and regulatory requirements.

Stakeholder Communication:

Regularly update stakeholders, including hiring managers and executives, on recruitment status and candidate progress.

Provide timely feedback to candidates at each stage of the recruitment process.

Tracking and Reporting:

Maintain accurate records of candidate profiles, interview outcomes, and hiring decisions within the recruitment tracking system.

Utilize the Sourcing &amp; Endorsement Tracker and Salesforce to manage productivity and progress.

Corporate Recruitment Lead

WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

Patient Lead Management:

Follow up with prospective patients who inquire about clinic services via phone, email, or website.

Nurture these leads with care, empathy, and accurate information until they are ready to book an

appointment.

Scheduling &amp; Coordination:

Coordinate with clinic staff to schedule consultations, assessments, or treatments. Ensure

appointments are confirmed and follow-ups are completed.

 CRM Tracking:

Maintain accurate records of patient interactions, status updates, and follow-up schedules using

CRM tools or lead tracking spreadsheets.

Project Support:

Track internal clinic projects, campaigns, or service rollouts. Ensure team members meet deadlines

and nothing falls through the cracks.

Reporting:

Provide weekly summaries of patient inquiries, conversion metrics, no-shows, and pending

follow-ups to the clinic manager or marketing team.

Communication Liaison:

Serve as the communication bridge between marketing, front desk, and clinical teams to ensure a

seamless patient experience from inquiry to treatment.

General Admin Support:

Help with calendar management, data entry, patient forms, and basic reporting tasks as needed.

Project Coordinator Patient Lead Nurturing

Responsibilities

<ul>
	<li>Manage A/P, A/R, reconciliations, journal entries, and month-end close;</li>
	<li>Oversee team activities and ensure quality delivery;</li>
	<li>Prepare financial statements and reports;</li>
	<li>Use platforms like AppFolio, Yardi Voyager, QuickBooks, Xero, FreshBooks, Zoho Books;</li>
	<li>Collaborate with US-based clients and ensure GAAP compliance;</li>
	<li>Support audits and financial analysis;</li>
	<li>Flexible hours to align with US time zones;</li>
</ul>

Benefits

<ul>
	<li>Competitive salary with incentives;</li>
	<li>Remote work flexibility;</li>
	<li>Leadership growth opportunities;</li>
	<li>Exposure to international clients;</li>
</ul>

Bookkeeping

Accounting

Remote Bookkeeper Team Lead CPA or Equivalent

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Develop and execute data-driven strategies for high-quality lead generation and qualification</li>
	<li>Provide live chat support for leads inquiring about the product</li>
	<li>Engage with leads to gather necessary information and qualify them as sales prospects</li>
	<li>Persuade qualified leads to book and schedule demo sessions with the sales team</li>
	<li>Efficiently manage and coordinate internal team schedules, meetings, and demo sessions</li>
	<li>Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos</li>
	<li>Act as a liaison between leads and the sales team, ensuring seamless communication</li>
	<li>Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases</li>
</ul>

Head of Leads Management

ThePinkGuys proudly serve the city of Renton, Seattle, Bellevue, and surrounding King County areas with an all-electric approach to landscape maintenance. Our goal is to create greener spaces while cutting down on noise and harmful emissions. By using electric-powered equipment, we not only protect the environment but also provide a quieter, cleaner service for your home or business.

We specialize in high-quality, long-term landscaping solutions for property owners, commercial properties, and property managers who value consistency and reliability. From weekly lawn maintenance to detailed garden care, we focus on delivering exceptional results and personalized service. When you choose us, you're choosing a community-conscious landscaping company that's committed to eco-friendly practices, reliable service, and outdoor spaces that thrive year-round.

ThePinkGuysLLC

Remote Sales Manager (Property Management &amp; HOA Accounts)

 

📍 Remote – Philippines

💰 Base Pay + Performance Bonuses

🏢 Industry: Landscaping / Property Services

 

About Us

 

We are a growing landscaping company focused on servicing HOA communities and property managers with recurring maintenance packages. We are expanding and looking for a results-driven Sales Manager to help us grow long-term contract accounts.

 

Role Overview

This role combines outbound sales, lead generation, and client communication. You will be responsible for identifying property managers and HOA communities, presenting our seasonal service packages, and closing recurring contracts.

 

This is a performance-focused role with recurring bonus potential.

---

Key Responsibilities

Sales &amp; Lead Generation

Cold calling HOA communities and property managers

Following up with warm leads

Researching property management companies

Sending outreach emails

Using tools like LeadScout and TextFree

Booking appointments and closing service packages

Client Communication

Answering inbound calls

Responding to customer questions

Explaining seasonal promotional offers

Maintaining professional follow-up communication

Administrative

Scheduling estimates and appointments

Updating CRM or tracking sheets

Reporting daily activity and weekly results

---

Sales Goals

Minimum 50 outbound calls per day

Contact 1+ property managers per day

Close at least 2 annual plans a month

Close at least 10+ single service a month.

Focus on selling full-year maintenance contracts

---

Compensation

Recurring Bonus Structure:

Bonus repeats monthly as long as client stays active

Example:

Bonus continues as long as contracts remain active

High performers can significantly increase income through recurring commissions.

Sales Manager

Yanolja Cloud Solution Pvt. Ltd. is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 500+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match.  We have a Local team in 15+ countries, including India, Thailand, Indonesia, the Philippines, Sri Lanka, South Africa, Tanzania, Uganda, the USA, Mexico, and counting.


Yanolja Cloud Solution Private Limited

Organizational Overview:

Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

 

Profile Overview:

This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. 

Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. 

Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.

 

Responsibilities:

Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.

Cold calls into prospects are generated by a variety of outside sources.

Profile strategic accounts identify key individuals, research and obtain business requirements, and present solutions to start the sales cycle.

Schedule appointments and demos of eZee Products/Services.

Occasionally visit local properties to demonstrate our SAAS.

Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.

Prepare reports by collecting sales information and statistics.

 

Key Competencies for the Role:

Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.

Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.

Lead Generation &amp; Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.

Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.

CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.

Time Management &amp; Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.

Driving Skills

Organizational Overview:

<ul>
	<li>Yanolja Cloud Solution Pvt. Ltd. is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.</li>
	<li>With more than 500+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. </li>
	<li>We have a Local team in 15+ countries, including India, Thailand, Indonesia, the Philippines, Sri Lanka, South Africa, Tanzania, Uganda, the USA, Mexico, and counting.</li>
</ul>

Profile Overview:

<ul>
	<li>This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. </li>
	<li>Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. </li>
	<li>Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.</li>
</ul>

Responsibilities:

<ul>
	<li>Follow up on inbound marketing leads and identify qualified opportunities, providing appropriate levels of information at the right time for interested prospects.</li>
	<li>Cold calls to prospects are generated by a variety of outside sources.</li>
	<li>Profile strategic accounts, identify key individuals, research and obtain business requirements, and present solutions to start the sales cycle.</li>
	<li>Schedule appointments and demos of eZee Products/Services.</li>
	<li>Occasionally, visit local properties to demonstrate our SAAS.</li>
	<li>Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.</li>
	<li>Prepare reports by collecting sales information and statistics.</li>
</ul>

Key Competencies for the Role:

<ul>
	<li>Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.</li>
	<li>Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.</li>
	<li>Lead Generation &amp; Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.</li>
	<li>Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.</li>
	<li>CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.</li>
	<li>Time Management &amp; Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.</li>
</ul>

Sales Executive

We are looking for a result-focused person with experience who can bring more opportunities to a freight forwarding/logistics company. 
• Experience in freight forwarding or logistics industry. 
• Performs telemarketing/cold and warm calling appointment setting. 
• Do daily calls for follow-up for the acceptance of appointments. 
• Identify prospective customers, lead generation, and conversion. 
• Updating and maintaining client information in CRM system. 
• Must have full knowledge of end-to-end import and export OPS. 
• Generate sales report.

Telephone Skills

Sales and Marketing Knowledge

Customer Service

Communication Skills

Account Management

Freight Forwarding Tele Sales Support Specialist

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

1. Customer Journey Mapping &amp; Experience Design

<ul>
	<li>Develop, update, and optimize customer journey maps across major touchpoints (lead generation, onboarding, billing, service requests, renewals, and digital interactions).</li>
	<li>Identify friction points, service gaps, and opportunities to improve customer experience using data and customer insights.</li>
	<li>Collaborate with Sales, Operations, Billing, Digital, and Marketing teams to implement journey improvements.</li>
	<li>Ensure consistency of experience and alignment with service standards and the company’s brand promise.</li>
</ul>

2. Customer Satisfaction &amp; Retention Monitoring

<ul>
	<li>Track and analyze customer satisfaction metrics (NPS, CSAT, CES), complaint trends, and service turnaround time.</li>
	<li>Monitor churn and retention rates and support the development of retention programs.</li>
	<li>Conduct customer interviews, surveys, and other feedback activities to understand expectations and pain points.</li>
	<li>Work with business units to strengthen customer engagement at high-impact moments of the journey.</li>
</ul>

3. Customer Feedback Mechanisms

<ul>
	<li>Design and execute customer feedback systems (surveys, VOC channels, digital feedback tools, post-interaction evaluations).</li>
	<li>Ensure regular and systematic collection of customer input across touchpoints.</li>
	<li>Maintain a structured approach to capturing, organizing, and analyzing customer feedback.</li>
</ul>

4. CX Data Analytics &amp; Insight Generation

<ul>
	<li>Analyze customer experience data to create actionable dashboards and reports.</li>
	<li>Connect CX performance to key business outcomes such as win rate, contract renewal probability, and overall retention.</li>
	<li>Translate insights into recommendations for journey improvements or internal process enhancements.</li>
	<li>Present findings and customer insights to management and cross-functional teams.</li>
</ul>

5. Cross-Functional Collaboration &amp; Input to Marketing

<ul>
	<li>Partner with Sales and Marketing to provide customer insights that shape communication plans, engagement activities, and customer education.</li>
	<li>Support digital and product teams with customer data and journey-related insights.</li>
	<li>Serve as an advocate for customer-centric thinking across the organization.</li>
</ul>

Qualifications

<ul>
	<li>Bachelor’s degree in Marketing, Business, Communications, or related field.</li>
	<li>Minimum 4 years of experience in Customer Experience, Marketing, or related roles; experience in utilities, energy, or service industries is an advantage.</li>
	<li>Strong analytical and problem-solving skills; ability to turn data into insight and execution plans.</li>
	<li>Experience in customer journey mapping, CX tools, or marketing automation is a plus.</li>
	<li>Excellent communication, coordination, and stakeholder management skills.</li>
	<li>Customer-centric mindset with the ability to balance business and customer needs.</li>
</ul>

Key Competencies

<ul>
	<li>Customer Experience Strategy</li>
	<li>Journey Mapping &amp; Process Improvement</li>
	<li>Customer Analytics &amp; Insight Generation</li>
	<li>Marketing Planning &amp; Execution</li>
	<li>Stakeholder Collaboration</li>
	<li>Project Management</li>
	<li>Communication &amp; Presentation Skills</li>
	<li>Adaptability in fast-growing markets</li>
</ul>

Sr. Customer Experience Officer

COMPANY BACKGROUND
Building up and developing the Würth group is the life’s work of Professor Reinhold Würth, and one of the outstanding business success stories in post-war German history. 
Within a period of more than 60 years, he has established a worldwide trading business with 400 companies in 80 countries all over the world. 
With over 74,000+ employees worldwide, the core business of the Würth group is dealing in connecting and assembly materials. 
Our products are sold by permanently employed sales representative.

The product range comprises over 100,000 products ranging from screws and standard parts to storage system and protective clothing.
Like its parent company, Wuerth Philippines, Inc. has enjoyed success in the supply of fasteners, chemicals, tools and
storage to the automotive and more recently the engineering industrial and construction business. Würth is the right contact
for you if it is about screws, screw accessories, dowels, chemicals products, furniture and construction fittings, tools,
installation material, automotive hardware as well as storage and retrieval system.
Wuerth Philippines, Inc. is located at Bldg. B Panorama Compound 1 Technology Ave., Laguna Technopark, Biñan, Laguna
and was incorporated last June 10, 1996 as a wholly owned subsidiary of Würth Holding GmbH of Germany and also,
part of Würth Group Worldwide. Our head office is located at Kunselsau, Germany.

All over the world, there are more than 300,000 customer contacts daily that has put trust in our products and services.
Wuerth Philippines, Inc. has a customer base of approximately 9,000 from various trades and industries. 
Our sales representatives are strategically positioned around the country to cover all major cities as well as smaller regional areas and they are all on the road daily to service our customers with competence, quality and closeness.

Wuerth Philippines, Inc.

Guiding and leading the team to achieve and exceed expectations in the monthly target commitments set by the management.

Oversee operations to ensure efficiency and effectiveness.

Create and nurture a positive working environment and relationship with the team.

Contributes information, strategies, and market trends during sales meetings that are beneficial to the sales growth of the company.

Complies with all the Policies and Procedures of Wurth Philippines Inc./Wurth Group.

Ensures that all known company’s known information is kept confidential.

Performs other related duties that may be assigned from time to time.

Sales penetration and area saturation of the assigned areas or Region.

Achieve sales productivity: Customer visits, New and reactivated customers, increase product lines, product demonstrations and training, introduction of new products, and conduct customer business reviews.

Provide product training, demonstration, and presentations.

Deal with customers' complaints

Field Sales Representative (NCR)

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

The Project Coordinator will proactively break down complex, unclear projects into clear, actionable plans, anticipate next steps, and flag risks early. The role will drive implementation readiness by solving problems end-to-end, aligning resources, and developing practical workflows and documentation.

 

<ul>
	<li>AI-Enabled Project Planning &amp; Breakdown</li>
</ul>

Break down broad/ambiguous projects into structured implementation steps using AI tools (e.g., document analysis, requirements extraction, sequencing, dependency mapping).

 

<ul>
	<li>Proactive Execution Support (“Brain” Role)</li>
</ul>

Anticipate next questions and proactively recommend next steps; drive clarity without waiting for instructions.

 

<ul>
	<li>Risk Identification &amp; Issue Escalation</li>
</ul>

Identify blockers, risks, and feasibility constraints early; raise issues confidently with recommended solutions/alternatives.

 

<ul>
	<li>AI-Assisted Documentation &amp; Process Design</li>
</ul>

Use AI tools to generate documentation (SOPs, workflows, checklists) and produce diagrams (process maps, swim lanes, RACI).

 

<ul>
	<li>Feasibility Research &amp; Analysis</li>
</ul>

Validate project feasibility through AI-supported analysis (technical/operational viability, stakeholder/resource needs, constraints).

 

<ul>
	<li>Cross-Functional Coordination &amp; Stakeholder Mapping</li>
</ul>

Identify required roles/people needed for implementation, assign owners, and ensure alignment across teams (onshore/offshore/vendors).

 

<ul>
	<li>Continuous Improvement &amp; AI Workflow Innovation</li>
</ul>

Improve internal ways of working by introducing AI workflows/templates to speed up delivery and reduce manual work.

Project Coordinator

General Responsibilities:

<ul>
	<li>
	Guiding and leading the team to achieve and exceed expectations in the monthly target commitments set by the management.
	</li>
	<li>
	Oversee operations to ensure efficiency and effectiveness.
	</li>
	<li>Create and nurture a positive working environment and relationship with the team.</li>
	<li>Contributes information, strategies, and market trends during sales meetings that are beneficial to the sales growth of the company.</li>
	<li>Complies with all the Policies and Procedures of Wurth Philippines Inc./Wurth Group.</li>
	<li>Ensures that all known company’s known information is kept confidential.</li>
	<li>Performs other related duties that may be assigned from time to time.</li>
	<li>Sales penetration and area saturation of the assigned areas or Region.</li>
	<li>
	Achieve sales productivity: Customer visits, New and reactivated customers, increase product lines, product demonstrations and training, introduction of new products, and conduct customer business reviews.
	</li>
	<li>Provide product training, demonstration, and presentations.</li>
	<li>Deal with customers' complaints</li>
</ul>

Field Sales Representative

General: 

Oversee Lead SAMs: Provide direct leadership to SAMs, ensuring they are effectively managing the SAMs and AMs and are aligned with the department’s and company’s goals.

Strategic Alignment: Ensure SAMs and AMs align with the overall vision, goals, and core values of the company.

Audit SAM Performance: Conduct regular 1:1s and audits with Lead SAMs, focusing on coaching, feedback, and continuous improvement in their leadership and management of SAMs.

SAM Oversight

Coaching and Development: Provide regular coaching sessions for SAMs, evaluating their performance in managing AMs, and client and VA relationships. Identify gaps and offer training to strengthen their skills.

1:1 Audits: Perform 1:1 performance audits with SAMs to assess their effectiveness in meeting department objectives, and provide actionable feedback.

Monitor Escalations: Oversee Level 2 client escalations handled by SAMs and ensure proper follow-up and resolution in collaboration with SAMs and AMs.

Process Improvement Initiatives: Lead process audits with SAMs to identify and implement improvements in collaboration with other departments.

Performance Reviews: Review SAMs’ weekly reports on AM performance, client account status, and any critical issues. Provide strategic direction as needed.

Conduct 1:1s per month for the Lead SAMs.

Client and Account Management

Oversee SAM-Client Relationships: Ensure SAMs are effectively maintaining and nurturing client relationships, facilitating growth and retention.

Strategize Account Growth: Collaborate with SAMs to promote growth opportunities for client accounts, such as add-ons, referrals, and retention strategies.

Task Prioritization: Guide SAMs in prioritizing tasks for AMs and ensure clarity in execution.

Policies and Procedures

Policy Enforcement: Ensure SAMs are reinforcing department policies, procedures, and standards.

Client and VA Management

Client Escalation Management: Oversee SAM-led client-VA onboarding, clinic workflow reviews, and ongoing support to address client needs.

Dispute Resolution: Oversee .SAMs in handling client-VA disputes, cancellations, and escalations, stepping in and taking over the escalation when necessary.

Retention and Growth Strategies: Support SAMs in guiding AMs to develop retention strategies and foster client and VA satisfaction.

Departmental Reporting and Analysis

Weekly Reporting: Ensure SAMs deliver comprehensive weekly reports summarizing key account highlights, performance metrics, and AM team progress.

Deep Dive Analysis: Lead deep dive analysis sessions on Department performance, identifying trends, addressing inconsistencies, and ensuring optimal outcomes.

Kalibrr Job Search

Design Lead

Compliance Lead

Corporate Recruitment Lead

Project Coordinator Patient Lead Nurturing

Remote Bookkeeper Team Lead CPA or Equivalent

Head of Leads Management

Sales Manager

Sales Manager

Sales Executive

Freight Forwarding Tele Sales Support Specialist

Sr. Customer Experience Officer

Field Sales Representative (NCR)

Project Coordinator

Field Sales Representative

AM Department Head