Compliance Lead
UTAK POS
- Quezon City, PhilippinesLaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱40,000.00 - ₱60,000.00 / monthPHP400006000040000MONTH
- Full timeFULL_TIME
Posted a day ago and deadline of application is on 30 Jan
Recruiter was hiring 11 hours ago
2026-01-23T09:27:56.172705+00:002026-01-30T16:00:00+00:00Job Description
- Take on a leadership role by formulating and executing strategic plans in line with company objectives
- Set and ensure the reach of relevant team KPIs to help maintain excellent performance
- Guide and assist clients in submitting necessary documents for BIR permit processing
- Act as the liaison between clients and BIR, facilitating smooth communication and timely processing
- Manage follow-ups with BIR and clients, ensuring swift and accurate processing
- Address client inquiries and concerns related to permit processing
- Update and maintain trackers for accurate record-keeping
- Provide suggestions for process improvements to enhance efficiency
- Serve as the main point of contact for clients' BIR-related concerns
Minimum Qualifications
- Experience in business, communication, compliance, processing, or a related field
- Strong interpersonal skills and ability to communicate effectively with clients and stakeholders
- Detail-oriented with excellent organizational skills
- Problem-solving abilities and a proactive approach to resolving concerns
- Comfortable handling calls and corresponding through text, email, and chats
- Previous experience in customer service, compliance, or a related role is preferred
- Proficient in maintaining accurate records and trackers
- Ability to manage multiple tasks and client interactions simultaneously
- Enthusiasm for working in a dynamic and fast-paced startup environment
- Familiarity with BIR processes and mall accreditation is advantageous
Perks and Benefits
Work from Home
Medical / Health Insurance
Paid Sick Leave
Stock Options
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Administration and Coordination
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- LaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines
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About UTAK POS
UTAK POS is an award-winning, proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.
Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.
We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.
LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.
Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.
We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.
If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!