AICines is four products in one: a streaming platform, an AI-powered social creation app, an AI creative studio where anyone can generate finished video from a prompt, and a film production house working with Hollywood studios on original content.

We build the generation, rendering and delivery systems that turn a prompt into a finished film. The problems are hard, the surface area is large, and the work ships to creators directly.

Our team is fully remote and globally distributed. We hire across engineering, AI/ML, data, marketing, customer support, and operations — and we work with people at every stage, from students and recent graduates through to senior specialists. Progression here is based on impact rather than tenure.

AICines Inc.

AICines is four products in one: a streaming platform, an AI-powered social creation app, an AI creative studio where anyone can generate finished video from a prompt, and a film production house working with Hollywood studios on original content.

As a Data Analyst Intern, you'll work directly with product, growth, and content data from a live platform with real users. This is not sandboxed work — your analysis will inform decisions the team actually acts on.

Responsibilities: 
- Build and maintain dashboards tracking user behaviour, retention, and engagement 
- Write SQL queries against production data to answer product and growth questions 
- Analyse acquisition channels, creator activity, and content performance 
- Turn raw findings into clear, actionable recommendations for the team 
- Support A/B tests and experiments from design through to readout 
- Contribute to data quality and reporting standards as the platform scales

What you get: 
- Fully remote with flexible working hours 
- Direct mentorship from founders and senior engineers 
- Hands-on exposure to production AI systems at consumer scale 
- Progression based on impact rather than tenure 
- Strong performers considered for full-time roles

Data Analyst Intern

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Squadzip's Product Management team are considered the keepers of our product. Product Management Associates play a critical role in the organization. Among these responsibilities are the following:

<ul>
	<li>Ownership of product management responsibilities from research, ideation, gathering of feedback, testing, and support.</li>
</ul>

Ownership of product management responsibilities from research, ideation, gathering of feedback, testing, and support.

<ul>
	<li>Ownership of customer support and product quality testing functions</li>
	<li>Responsible for writing and designing features, as well as product ideation and strategic planning</li>
	<li>Researching new technologies, market trends</li>
	<li>Provide customer support to Squadzip customers and enterprises on trial</li>
	<li>Provide support to Customer Experience, Business Development and Marketing as a product expert both in the office and in the field.</li>
	<li>Gather data from customers and existing prospective customers to validate product roadmap, ideas, and assumptions.</li>
	<li>Working with development team to manage development timelines</li>
	<li>Building content to support external customers</li>
</ul>

Product Management Associate

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Department Leadership: You’ll lead, coach, and develop the Education &amp; Training team, ensuring trainers are supported and consistently delivering quality education.</li>
	<li>Performance &amp; Training Quality: You’ll track training KPIs, client engagement, and trainer performance while improving training standards and delivery based on results.</li>
	<li>Training Strategy &amp; Client Activation: You’ll improve training strategies and monitor completion and activation rates to help clients successfully adopt and use the system.</li>
	<li>Product Expertise &amp; Problem-Solving: You’ll maintain a strong understanding of the product’s features and workflows, helping the team provide accurate guidance and practical solutions to client challenges.</li>
	<li>Strategic Initiatives &amp; Hands-On Support: You’ll develop initiatives that encourage ongoing learning and product adoption beyond onboarding through programs like webinars, check-ins, and similar activities.</li>
	<li>Training Operations: You’ll oversee training schedules, coordination, and administrative processes to keep sessions organized and running smoothly.</li>
	<li>Client Insights &amp; Product Collaboration: You’ll identify recurring client questions, challenges, and feedback, then work with Product and Tech to communicate feature requests and opportunities for improvement.</li>
	<li>Cross-Department Onboarding: You’ll ensure all members of the company have robust and updated product knowledge, especially client-facing teams and during onboarding periods.</li>
	<li>Education Programs &amp; Materials: You’ll develop training materials, guides, presentations, and learning programs for internal teams and clients, including refreshers, webinars, and feature updates.</li>
	<li>Client Data Education: You’ll help clients understand and interpret UTAK POS reports, using sales and operational data to guide better business decisions.</li>
</ul>

Product Training Specialist

We are looking for a Data Scientist who will support our product, sales, leadership and marketing teams with insights gained from analyzing company data. The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action. They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. They must have a proven ability to drive business results with their data-based insights. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

Senior Data Scientist

Converge Studios Inc. is a subsidiary of Converge ICT Solutions, built to lead the Converge Group’s cloud innovation. Founded in April 2025, we are the Cloud Tech team of the Converge Group, bringing together expert cloud engineers and technologists focused on building smarter, faster, and more secure digital solutions.

We design, deploy, and manage cloud environments that help organizations scale with confidence. Backed by Converge’s robust infrastructure and nationwide reach, Converge Studios Inc. delivers cloud-first solutions that drive efficiency, resilience, and growth—so businesses can move faster in a digital-first world.

Converge Studios Inc.

<ul>
	<li>Conduct advanced threat investigation and root cause analysis.</li>
	<li>Correlate logs across multiple systems.</li>
	<li>Analyze malware behavior and suspicious files.</li>
	<li>Execute containment and remediation actions.</li>
	<li>Develop and refine detection rules and SIEM use cases.</li>
	<li>Create and improve SOC playbooks and response procedures.</li>
	<li>Mentor and guide Level 1 analysts.</li>
	<li>Generate incident reports and dashboards for management and clients.</li>
	<li>Participate in threat hunting activities.</li>
	<li>Assist in vulnerability management and patch prioritization.</li>
</ul>

SOC Analyst L2

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock:

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting-edge technology to enable businesses to unlock their full potential.

Who We Need: 

we are looking for a risk ops analyst to ensure robust aml/cft compliance, risk management, and regulatory adherence in alignment with mas regulations and internal policies for our client. the role involves executing supporting merchant onboarding, due diligence, risk assessments, transaction monitoring, and acting as liaison for audits including and not limited to support data extraction and periodic reporting.

What You'll Do 
1. Risk Assessment and Mitigation

<ul>
	<li>
	conduct thorough kyc and cdd checks for onboarding
	</li>
	<li>
	resolve alerts and level 1 findings, and escalate per policies and procedures
	</li>
	<li>
	assist with transaction monitoring activities 
	 
	</li>
</ul>

2. Regulatory Compliance

<ul>
	<li>Ensure compliance with all relevant regulatory requirements, including anti-money laundering (aml), know-your-customer (kyc), and data privacy laws.</li>
	<li>Conduct regular compliance audits and assessments to identify and address any non-compliance issues, as directed.</li>
</ul>

3. Fraud Prevention

<ul>
	<li>Support in fraud prevention strategies, including resolving of alerts from monitoring systems</li>
	<li>Investigate and analyze fraudulent transactions to identify patterns and improve prevention measures.</li>
	<li>Collaborate with cross-functional teams to enhance fraud detection and prevention capabilities.</li>
</ul>

4. Operational Risk Management

<ul>
	<li>Identify, assess, and mitigate operational risks that could impact the company's business operations, financial performance, or reputation.</li>
	<li>Support and maintain business continuity plans to ensure resilience in the face of disruptions.</li>
	<li>Assist to provide guidance and training for relevant processes.</li>
	<li>Assist with fostering a culture of risk awareness and compliance within the organization.</li>
</ul>

Why Expedock

<ul>
	<li>Health Stipend &amp; Service Break Incentives: Access a dedicated health care subsidy/allowance and structured, paid service breaks after 3 months of successful collaboration.</li>
	<li>Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.</li>
	<li>Autonomous Remote Collaboration: Enjoy the freedom of a work-from-home set up backed by a highly communicative operational team that values professional growth and efficient delivery.</li>
	<li>Streamlined Project Onboarding: Transition seamlessly into the workflow with comprehensive system walkthroughs and client calibration documentation to ensure high-accuracy project delivery.</li>
</ul>

Candidate Data &amp; Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Risk Ops Analyst

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

The business systems analyst will review, analyze, and evaluate IT systems and business requirements. Writes detailed description of requirements, user stories, and steps required to develop or modify web and mobile applications.

Key Duties and Responsibilities

<ul>
	<li>Do information gathering and documentation of the high level business process to define and communicate technical level requirements</li>
	<li>Discover, organize, and clarify business needs and review/produce specifications</li>
	<li>Meet clients to determine their IT requirements</li>
	<li>Monitor and follow up client's response to the proposal and exert effort to close the deal. Negotiate, when necessary. </li>
	<li>Gather market intelligence to tap potential business opportunities 
	 </li>
</ul>

Business Systems Analyst Work From Home

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

About the Finance Team

The Thumbtack Finance team’s mission is to be a strategic finance partner to the business to enable better business decisions that are supported by data while building a world class finance function and to do it all with integrity.

About the role

The Senior Financial Analyst, CCO will partner with various leaders at Thumbtack to help manage and grow the business. The company is growing at a rapid pace and you will play an important role providing thought partnership and decision support to many new initiatives. This role reports to the Finance Manager of FP&amp;A.

What you’ll do

<ul>
	<li>Drive the monthly, annual forecasts and budgets for all opex spend, highlighting insightful variance analysis and implications to forecast</li>
	<li>Forecast accurately, not only aligning on assumptions with stakeholders, but understanding what, where, and why we spend</li>
	<li>Evaluate trade offs and financial sensitivities leading to better decision making and scenario planning</li>
	<li>Provide front line support for ad hoc financial analysis requests and inquiries, presenting and visualizing data and insights</li>
	<li>Develop efficiency metrics to help inform growth and set financial context</li>
	<li>Establish and maintain trusting relationships with all key stakeholders</li>
	<li>Reconcile HC for organization</li>
	<li>Partner closely with business partners to understand their needs and develop effective and strategic cost management solutions</li>
	<li>Support Sales team to ensure accuracy and alignment of commissions</li>
</ul>

Financial Analysis

Financial Reporting

Senior Financial Analyst FP&A [Remote WFH]

Do you love connecting people with opportunities? Are you energized by fast-paced environments where no two days are the same?

We're looking for a Technical Recruiter to help us grow our product, IT, cloud, security, network, and data science teams. You'll be the bridge between talented professionals and exciting career opportunities at LeapFroggr—sourcing, screening, and guiding candidates through the hiring process.

This is a fully remote role with flexible hours, competitive pay, and real opportunities to grow into senior recruiting or HR leadership positions.

Job Responsibilities

1. Build and execute recruiting strategies to meet hiring goals 
2. Screen resumes and applications to identify top candidates for technical roles 
3. Source candidates through job boards, LinkedIn, networking events, and referrals 
4. Conduct initial interviews to assess qualifications, culture fit, and salary expectations 
5. Coordinate with hiring managers to schedule interviews and gather feedback 
6. Analyze hiring metrics and report on recruitment pipeline progress 
7. Guide candidates through the offer process, including negotiations and onboarding 
8. Maintain accurate records in our applicant tracking system (ATS)

Why Join Us?

- 100% remote work setup 
- Health insurance + paid leave from day one 
- Clear career path into senior HR roles 
- Work alongside a passionate team building products that matter

Technical Recruiter

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Sales Team

At our core, the Sales team is built to grow the company. We're focused on bringing in top-tier professionals who are prepared to offer an exceptional experience for our customers. What sets us apart is our consultative sales approach, which ensures our pros deeply understand our product and stay with us longer. We're a scaling sales organization on the lookout for dynamic leaders who are ready to build with us.

About the role

As our Sales Manager, you will recruit, train, and manage a team of Sales Development Representatives (SDRs) or Account Executives (AEs). You'll serve as a coach and strategist, empowering your team to hit key performance indicators (KPIs) and overcome sales obstacles by optimizing pitches and processes. The ideal candidate has strong sales expertise and understands that building trust and rapport with our pros is crucial for long-term relationships. In this pivotal role, you will directly influence the team's growth and company revenue by surfacing key insights from sales conversations, testing new data sources and processes, and improving the quality and quantity of pros on our platform.

What you’ll do

<ul>
	<li>Team Leadership: Cultivate a high-morale, high-performance sales culture by setting and achieving ambitious team goals.</li>
	<li>Coaching &amp; Development: Train and mentor all team members, from new hires to tenured staff, on sales strategies, scripting, and processes, particularly within a remote environment.</li>
	<li>Process Improvement: Manage dynamic sales campaigns, optimize team productivity, and streamline the workflow and operations for SDRs or AEs.</li>
	<li>Strategic Feedback: Provide direct feedback to Sales Leadership, Operations, and Enablement to improve workflow efficiency and identify key training opportunities.</li>
	<li>Product Expertise: Become an expert in the product and clearly articulate its value to every professional.</li>
	<li>Performance Management: Consistently monitor and document team performance.</li>
</ul>

Salesforce

Sales and Marketing Knowledge

Closing Sales

Sales Team Manager [Remote WFH]

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

The Dynamics 365 Business Central Developer/Technical Consultant is responsible for designing, developing, and delivering technical solutions within Microsoft Dynamics 365 Business Central (D365 BC). The role involves customizing and extending Business Central functionality, integrating the system with internal and external applications, and supporting end-to-end implementation for various clients. The consultant ensures solutions are scalable, maintainable, and aligned with business objectives across digital transformation initiatives.

Key Responsibilities

1. Solution Design &amp; Development

Design and develop extensions, custom modules, and enhancements for Dynamics 365 Business Central using AL language in Visual Studio Code.

Customize standard BC functionalities according to business and client requirements.

Build efficient and reusable technical solutions aligned with industry best practices.

2. Technical Consulting &amp; Requirements Analysis

Collaborate with business analysts, SMEs, and stakeholders to analyze requirements and translate them into technical specifications.

Recommend system improvements, architectural approaches, and configuration options based on business needs.

Conduct feasibility analysis for new features, integrations, and process improvements.

3. System Integration &amp; API Development

Develop integrations using Business Central APIs, web services (SOAP/REST), and custom connectors.

Coordinate with internal technical teams to integrate BC with ERP components, finance systems, HRIS, CRM tools, or third-party applications.

Ensure stable, secure, and efficient data flow across systems.

4. SQL &amp; Data Management

Work with SQL databases for data migration, reporting, and backend processes.

Execute data transformation, cleansing, and migration during implementation or upgrades.

Troubleshoot data inconsistencies and optimize query performance.

5. Implementation &amp; Deployment

Support full lifecycle implementation—from system configuration to testing, deployment, and post-go-live support.

Conduct unit testing, integration testing, and UAT assistance.

Prepare and maintain technical documentation.

6. Ongoing Support &amp; Maintenance

Provide Level 2/3 technical support for Business Central environment issues.

Troubleshoot performance issues, bugs, and configuration challenges.

Deliver system training or technical guidance to internal teams or external clients when required.

7. Collaboration &amp; Project Delivery

Work closely with cross-functional teams across Yondu or NCS, including Delivery, PMO, QA, and Business Units.

Ensure all deliverables follow standards, timelines, and quality guidelines.

Participate in Agile ceremonies or project meetings as needed.

Dynamics Business Central Developer or Consultant

About Talentfied

With the rising demand for internship opportunities, TALENTFIED specializes in offering diverse positions, from developers to finance to client support. Our unique focus is on connecting foreign companies with skilled Filipino undergraduate students, fresh graduates, and experienced professionals, providing training opportunities aligned with their academic curricula. We curate a dynamic pool of Filipino talent in our recruitment database

Filpass Tamperproof Tech Inc. (Talentfied)

We are looking for a motivated Client Support Trainee to assist our customers with technical questions and help them make the most of our products and services. This role is perfect for individuals who are problem-solvers, great communicators, and eager to learn, while gaining hands-on experience in customer support workflows and AI-enabled tools. 

As a Client Support Trainee, you will work closely with our Support, Product, Sales, and Marketing teams to ensure customers receive timely and effective assistance. You will also learn to leverage AI-powered tools to streamline workflows, improve response quality, and enhance customer satisfaction.

 

Key Responsibilities:

<ul>
	<li>Respond to customer queries promptly and accurately via phone, email, or chat. </li>
	<li>Identify customer needs and guide them through product features and functionalities. </li>
	<li>Analyze and report product malfunctions by testing scenarios or impersonating users. </li>
	<li>Update internal databases with information about technical issues and customer interactions. </li>
	<li>Monitor customer feedback and complaints on social media, and provide timely assistance. </li>
	<li>Share feature requests, workarounds, and insights with team members. </li>
	<li>Inform customers about new features and updates. </li>
	<li>Follow up to ensure customer issues are fully resolved. </li>
	<li>Gather customer feedback and communicate insights to the Product, Sales, and Marketing teams. </li>
	<li>Submit timely reports to management summarizing work completed and key learnings. </li>
	<li>Leverage AI tools (such as ChatGPT, Zendesk AI, or similar) to: </li>
	<li>Generate draft responses to customer queries </li>
	<li>Identify patterns in recurring issues </li>
	<li>Improve knowledge base documentation </li>
	<li>Assist in training and onboarding </li>
</ul>

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