Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We seek a Product Support and Quality Specialist who enjoys helping people, solving problems, and figuring out how things work to join our team. In this role, you will provide crucial support to both our operations and engineering team, ensuring efficient daily operations.

We are a remote-first company, so you will work from home most of the time. From time to time, the team meets at our Quezon City office for activities such as Build Days, planning, or collaborative problem-solving. Some customer engagements may also require visiting a client's office, particularly for training, onboarding, or concerns that are better handled in person.

 

Responsibilities:

Assist the administrators who manage their organization's Cast LMS deployment by:

<ul>
	<li>Answering questions and help customers use Cast LMS.</li>
	<li>Understanding and resolving customer concerns whenever possible.</li>
	<li>Helping learners who contact us about access, courses, completion, and other issues, usually through email.</li>
	<li>Staying calm and helpful when a customer is frustrated or something is urgent.</li>
	<li>Asking the right questions and investigate the problem before escalating it.</li>
	<li>Keeping customers updated until their concern is resolved.</li>
</ul>

Help customers become comfortable using Cast LMS by:

<ul>
	<li>Conducting training for administrators and learners, usually online but occasionally at a client's office.</li>
	<li>Creating and updating help articles and our online knowledge base.</li>
	<li>Creating or updating walkthroughs, videos, and other guides.</li>
	<li>Improving documentation when you notice questions or problems that come up repeatedly.</li>
</ul>

Find problems before customers do by:

<ul>
	<li>Testing new and existing features.</li>
	<li>Checking important customer and learner workflows.</li>
	<li>Reproducing reported problems.</li>
	<li>Verifying that issues have been fixed.</li>
	<li>Reporting anything that does not work as expected.</li>
</ul>

You will work with our Product and Engineering teams when deeper technical investigation is needed. We will teach you our testing process and the tools you need to use.

Product Support and Quality Specialist | Work from Home

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Squadzip's Product Management team are considered the keepers of our product. Product Management Associates play a critical role in the organization. Among these responsibilities are the following:

<ul>
	<li>Ownership of product management responsibilities from research, ideation, gathering of feedback, testing, and support.</li>
</ul>

Ownership of product management responsibilities from research, ideation, gathering of feedback, testing, and support.

<ul>
	<li>Ownership of customer support and product quality testing functions</li>
	<li>Responsible for writing and designing features, as well as product ideation and strategic planning</li>
	<li>Researching new technologies, market trends</li>
	<li>Provide customer support to Squadzip customers and enterprises on trial</li>
	<li>Provide support to Customer Experience, Business Development and Marketing as a product expert both in the office and in the field.</li>
	<li>Gather data from customers and existing prospective customers to validate product roadmap, ideas, and assumptions.</li>
	<li>Working with development team to manage development timelines</li>
	<li>Building content to support external customers</li>
</ul>

Product Management Associate

DMCI Homes is a company of innovative builders and engineering experts who develop modern day living solutions for urban families.

Each of their developments is built with world-standard craftsmanship borne from D.M. Consunji Inc.’s almost 60 years of experience in the construction and development industry. DMCI Homes offers its customers the highest level of expertise and its strict adherence to global standards. Its corporate philosophy is anchored on a deep understanding that buying a home is more about investing in a better way of living.

Thanks to feature-rich, ideally located communities, residents can finally enjoy a more comfortable and meaningful way of life where they can feel real good to be home.

DMCI Project Developers Inc.

<ul>
	<li>Achieve growth and hit sales targets by successfully managing the sales team</li>
	<li>Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence</li>
	<li>Own recruiting, objectives setting, coaching and performance monitoring of sales representatives</li>
	<li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs</li>
	<li>Present sales, revenue and expenses reports and realistic forecasts to the management team</li>
	<li>Identify emerging markets and market shifts while being fully aware of new products and competition status</li>
</ul>

Sales Manager

We are seeking a passionate and experienced Community Manager to join our team. This role is pivotal in building and nurturing communities centered around specific chronic diseases such as diabetes, asthma, etc. The ideal candidate will have a deep understanding of patient needs, the ability to create engaging content, and the strategic foresight to grow the community through partnerships and influencer outreach.

Responsibilities:

1. Build and manage online and offline communities of patients suffering from specific chronic diseases. 
2. Develop and implement community-building strategies that enhance engagement, knowledge sharing, and mutual support among community members. 
3. Craft compelling and relevant content for the community to stimulate conversation and engagement within the communities. 
4. Identify, reach out to, and build relationships with potential partners and influencers who can help grow the community. 
5. Monitor, track, and report on feedback and online reviews, leveraging this information to improve community experiences. 
6. Organize and participate in events to build community and boost the community's brand visibility. 
7. Coordinate with the marketing team to ensure brand consistency and to leverage marketing initiatives for community growth. 
8. Stay updated with digital technology trends to ensure the community remains a user-friendly environment and to leverage new tools for community growth.

 

Qualifications:

1. Proven experience as a community manager or similar role. 
2. Experience in building and growing online communities, preferably in the healthcare sector. 
3. Excellent verbal and written communication skills. 
4. Ability to identify and track relevant community metrics. 
5. Knowledge of online marketing and marketing channels. 
6. Attention to detail, critical-thinker, and problem-solving skills. 
7. Ability to work with diverse groups and build strong relationships. 
8. Familiarity with chronic diseases and patient needs is a plus.

We are looking for a Community Manager who is passionate about making a difference in the lives of patients. If you are a team player, enthusiastic, and a self-starter with a passion for community building, we would like to meet you.

Community Manager

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

We're looking for a Head of Growth to build, lead and continuously improve our client acquisition function. This isn't a traditional marketing role. It is best suited to a highly experienced growth operator who is strong in both strategic leadership and hands-on marketing execution. 

Purpose

<ul>
	<li>As Head of Growth, you will:</li>
	<li>Build, prove and scale a predictable, measurable client acquisition engine.</li>
	<li>Lead the Client Acquisition Team toward agreed acquisition and meeting targets.</li>
	<li>Deliver a consistent flow of qualified prospects and booked discovery meetings.</li>
	<li>Reduce reliance on the Managing Director for lead generation.</li>
</ul>

Key Responsibilities

<ul>
	<li>Go-to-Market &amp; Positioning</li>
	<li>Own Clear's acquisition strategy for the Australian market.</li>
	<li>Define positioning, messaging and value propositions across service lines.</li>
	<li>Conduct market and competitor research to sharpen our pitch.</li>
	<li>Test recognition-first positioning and the free Clear Work Allocation Assessment.</li>
	<li>Identify new target industries, service verticals and market opportunities.</li>
	<li>Develop quarterly and annual growth roadmaps covering acquisition priorities, campaigns and strategic initiatives.</li>
	<li>Design and optimise lead magnets, assessments, calculators, webinars and other resources that generate qualified demand.</li>
	<li>Pipeline &amp; Acquisition</li>
	<li>Own pipeline targets and track performance against them.</li>
	<li>Sharpen Progressive Trust Prospecting through the Managing Director's LinkedIn, making it more effective and less dependent on his personal time.</li>
	<li>Propose and test additional acquisition channels using clear benchmarks and return cases before launch.</li>
	<li>Brand &amp; Content</li>
	<li>Direct content, social and website activity to strengthen credibility and generate demand.</li>
	<li>Review output for accuracy, brand consistency and alignment with Clear's positioning.</li>
	<li>Build thought leadership through the team.</li>
	<li>Funnel, CRM &amp; Automation</li>
	<li>Own the marketing technology stack and recommend improvements across CRM, automation, AI, reporting and analytics.</li>
	<li>Own funnel design and automation strategy, including CRM workflows, lead scoring and nurture sequences.</li>
	<li>Lead CRM use for pipeline visibility and reporting.</li>
	<li>Assess the Marketing Automation Specialist role and oversee the phased transition from GoHighLevel to the Ignite app, auditing what actually needs to move.</li>
	<li>Team Leadership &amp; Systems</li>
	<li>Lead the Client Acquisition Team and set agreed output targets for each member.</li>
	<li>Run regular one-to-ones and performance reviews, maintaining clear accountability.</li>
	<li>Align sales development, automation and content around shared acquisition goals.</li>
	<li>Build documented systems, SOPs and repeatable processes that reduce dependency on individuals.</li>
	<li>Ensure operational work is delegated and completed through the team.</li>
	<li>Performance &amp; Reporting</li>
	<li>Own growth reporting across lead volume and quality, discovery-meeting show rates, cost per lead, cost per client, pipeline value and revenue influenced.</li>
	<li>Report performance to the Managing Director on an agreed cadence.</li>
	<li>Test and optimise acquisition channels using data and attribution.</li>
	<li>Document learnings from experiments and use them to guide future investment.</li>
	<li>Stakeholder Alignment</li>
	<li>Work closely with the Managing Director to turn client wins, losses and objections into marketing insights.</li>
	<li>Partner with Service Delivery, Operations and Recruitment to identify client feedback, operational insights and service improvements.</li>
	<li>Feed these insights back into targeting, positioning and messaging.</li>
	<li>Take on other growth and marketing leadership priorities as required by management.</li>
</ul>

Growth Marketing Manager

NowServing is a fast-growing healthcare platform that connects patients with healthcare providers across the Philippines. Our mission is to make quality healthcare more accessible to everyone. With thousands of active healthcare providers and growing rapidly, we're looking for a Healthcare Partnerships Manager to expand our institutional partnerships.

The Role 

We're seeking an experienced Partnerships Manager who will own our healthcare institution relationships and drive growth through strategic partnerships. You'll work directly with the founding team to develop and implement our institutional partnership strategy with hospitals, HMOs, and other healthcare organizations.

Key Responsibilities:

<ul>
	<li>Identify, pursue, and secure partnerships with healthcare institutions across the Philippines</li>
	<li>Develop and execute account strategies for long-cycle enterprise sales</li>
	<li>Build and maintain relationships with key decision-makers at partner institutions</li>
	<li>Negotiate partnership terms and contracts that benefit all parties</li>
	<li>Collaborate with internal teams to ensure successful implementation of partnerships</li>
	<li>Create compelling presentations and proposals tailored to each institution's needs</li>
	<li>Monitor partnership performance and identify opportunities for growth</li>
	<li>Maintain detailed documentation of partnership activities and outcomes</li>
</ul>

What We're Looking For:

<ul>
	<li>A resilient self-starter who thrives in ambiguity and is comfortable with long sales cycles</li>
	<li>Someone who understands the unique challenges of healthcare institutions and can adapt to their varying timelines and priorities</li>
	<li>A relationship builder who can navigate complex organizational structures</li>
	<li>A strategic thinker who can identify and articulate value propositions for different stakeholders</li>
	<li>A persistent problem-solver who's willing to do the necessary groundwork</li>
</ul>

Healthcare Programs Manager

1. Company Overview
Nova Virtual Solutions and Nova Tech is a modern virtual assistant company that blends human expertise with in-house web development. We provide high-quality administrative, creative, and operational support to businesses and professionals worldwide. Our built-in technology assistant, that uses cutting edge technology to shape the user interfaces and experiences of our software products.  This includes Nova Care’s EVV system and various web and mobile applications developed by Nova and it's affiliated organizations gives enhanced productivity by automating routine tasks, improving workflow efficiency, and ensuring fast, accurate support to our clients.

2. Mission Statement

Our mission is to empower individuals and businesses by delivering reliable, efficient, and tech-enhanced virtual assistance that simplifies operations and supports growth.

3. Vision Statement

We aim to become a global leader in hybrid virtual support, where human intelligence and advanced automation work together to create seamless productivity experiences.

4. Services Offered

Administrative Support: Email management, scheduling, data entry, document preparation.
Customer Support: Responding to inquiries, ticket management, customer follow-up.
Business Operations: Project coordination, CRM upkeep, reporting.
Social Media Assistance: Basic content scheduling, marketing campaigns, engagement tracking and research.
AI-Enhanced Automation: Chat assistance, automated reminders, workflow optimization powered by application affiliated to Nova Tech.

5. Our Technology Assistant: NovaTech AI

NovaTech AI is an integrated virtual technology assistant designed to streamline tasks, automate repetitive processes, and deliver quick insights. It works alongside our human assistants to:
Automate scheduling and reminders
Provide real-time research and information
Generate reports and summaries
Increase accuracy and reduce turnaround time
Support clients 24/7

6. Target Clients

Our services are tailored for:

Clients who with to optimize their productivity by using Virtual Assistant's services such as:

Awareness of the specific protocols and policies, with healthcare experience
Provide clear directions for the policies and procedures to the clients, by providing a tailored contact number for each entity.
Email responses and coordination, minutes of the meeting and daily activity reminders.
Tracking and reminders for any deadlines and nearing due tasks.
Knowledge about marketing and platforms niche (Indeed, Meta, LinkedIn, Instagram) 
Tech skills to keep track of time and compliances, providing assistance in filling out forms, etc.
HIPAA compliant Virtual Assistants


Nova Virtual Solutions

About Nova Home Care

Nova Home Care is a licensed home and community-based care provider serving clients across Indiana. Our caregivers deliver attendant care and in-home support that helps clients live safely and independently. We are a growing agency that runs on strong documentation, dependable communication, and a team that takes ownership of the details.

Position Summary

We are hiring a remote Project Manager to oversee the day-to-day operation of the agency. This person provides oversight across operations, client and caregiver management, and scheduling, and leads a recurring weekly meeting to keep the team aligned. You will work closely with our admin team and report directly to leadership. The ideal candidate is highly organized, proactive, an excellent communicator, and comfortable owning recurring deadlines and leading others without being chased.

Project Manager Virtual Assistant

Ziracle is a community powered ecommerce marketplace selling products from ethical and sustainable brands. We sell tens of thousands of products from 125 brands across apparel, home, beauty, kids, food, wellness and refills.

Ziracle LTD

This is a broad role well suited to someone with specialist ecommerce experience in a specific channel such as email or SEO that is looking for a broader role. 
 
Email marketing 

<ul>
	<li>Own the Klaviyo account end to end: strategy, build, send, and reporting</li>
	<li>Rebuild and maintain modular, mobile-responsive email templates</li>
	<li>Build and optimise automated flows including welcome, browse and cart abandonment, post-purchase, and win-back</li>
	<li>Plan and execute a weekly campaign calendar aligned to seasonal moments and brand launches</li>
</ul>

Brand communications

<ul>
	<li>Draft and send regular partner-facing updates to brands on the platform</li>
	<li>Coordinate co-marketing activity with brand partners, including cross-promotions and joint campaigns</li>
	<li>Collect assets, product information, and launch details from brand contacts</li>
	<li>Maintain a consistent brand voice across every outbound touchpoint</li>
</ul>

SEO and content

<ul>
	<li>Publish and optimise content on the site, applying on-page best practice</li>
	<li>Research keywords and build content briefs against commercial priorities</li>
	<li>Track rankings and organic traffic, and flag technical issues as they surface</li>
</ul>

Customer support

<ul>
	<li>Respond to customer enquiries across email and social channels</li>
	<li>Resolve order, delivery, and product questions, escalating to brands where needed</li>
	<li>Feed recurring customer questions and objections back into email copy and site content</li>
</ul>

There is some flexibility to shape the role based on experience and preferences.

Ecommerce Growth Marketing Manager

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

Real Time Marketing Is Your Trusted Full-Service Digital Marketing Agency For Growing Your Home Service Business

Experience the real-world impact of a top digital marketing agency that moves as fast as your service calls. Since 2016, Real Time Marketing has provided a holistic, full-stack approach tailored specifically for the home services industry. We partner with HVAC, plumbing, roofing, and electrical providers to scale their digital presence through high-precision SEO, GEO, and AI-driven discovery. By prioritizing transparent processes, closed-loop reporting, and tangible results we ensure every marketing dollar is tied directly to a closed invoice. No long-term contracts; just proprietary software, expert data control, and data-driven strategies that keep your board full and your revenue growing.

Real Time Marketing Solutions, Inc. 

About Unify 360:

Unify360 is an AI-powered marketing and communications platform built specifically for the home services industry. We help businesses centralize leads, manage their online reputation, and accelerate growth through intelligent automation.

 

We are a small, fast-moving startup team of five building a product that makes a real impact. As we scale, we are looking for a highly capable operator who can own everything outside of software development and product engineering.

 

Job Description : 

The Growth &amp; Operations Manager plays a key leadership role in overseeing all non-technical, client-facing, and operational aspects of the business. This role is responsible for managing marketing execution, client communications, day-to-day operations, and internal coordination to ensure the business runs smoothly and efficiently without requiring involvement from the CTO.

We are looking for a proactive, highly accountable individual who takes initiative, identifies gaps, and ensures execution and follow-through across the organization.

The ideal candidate has exceptionally high standards for quality, branding, execution, and customer experience. You should consistently benchmark against top competitors and strive to ensure Unify360’s brand voice, website, marketing materials, and customer-facing assets meet or exceed industry standards. Strong attention to detail, consistency, and presentation in a fast-paced startup environment is essential.

Duties &amp; Responsibilities:

Marketing &amp; Growth Execution

<ul>
	<li>Own execution and accuracy of all marketing outputs including newsletters, social media content, and campaigns</li>
	<li>Ensure messaging, branding, and positioning are consistent and aligned with product updates</li>
	<li>Maintain a high standard of quality across all marketing and customer-facing materials </li>
	<li>Review and approve marketing materials before publication</li>
	<li>Continuously evaluate competitors and industry leaders to improve Unify360’s brand presence, messaging, and presentation quality </li>
	<li>Monitor website content and ensure all information (features, pricing, messaging) is accurate and up to date</li>
	<li>Ensure the website experience, visual presentation, and communication standards reflect a premium and professional SaaS brand </li>
	<li>Support creation and maintenance of sales decks, one-pagers, and client-facing materials</li>
</ul>

Operations Ownership

<ul>
	<li>Act as the central owner of all non-technical operational workflows</li>
	<li>Identify gaps in processes and implement scalable improvements</li>
	<li>Ensure cross-team alignment and collaboration between other departments, and product updates</li>
	<li>Maintain operational clarity in a fast-changing environment</li>
</ul>

Client Support &amp; Coordination

<ul>
	<li>Directly oversee the support function (tickets, onboarding, demos, and client communications)</li>
	<li>Serve as the escalation point for all non-technical client issues</li>
	<li>Ensure support operations are efficient, consistent, and well-documented</li>
	<li>Coordinate closely with software for bug reports and feature requests </li>
</ul>

Execution Leadership

<ul>
	<li>Act as the “execution layer” of the business, ensuring ideas become action</li>
	<li>Proactively identify issues before they are escalated</li>
	<li>Reduce operational load by owning day-to-day business execution</li>
	<li>Drive clarity, accountability, and speed across marketing and operations</li>
</ul>

Growth and Operations Manager

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Service Team

The Thumbtack Service Team brings the Thumbtack mission to life! We focus on providing a great experience to our users through building customer loyalty and helping professionals grow their businesses.

About the Role

The Service Manager will be heading a team of Service Advocates responsible for ensuring that all professionals get best-in-class support whenever they contact Thumbtack Service by addressing their concerns correctly and accurately. A Service Manager's main responsibilities are ensuring that the team runs smoothly, KPIs and individual targets are met, team members are engaged and live up to our Thumbtack values, company policies are implemented, and continuous improvement of operations and processes are ensured. By effectively managing and leading the team, you help ensure that Thumbtack pros and customers are set up for success.

What you’ll do

<ul>
	<li>Lead, coach, and develop team members through regular 1:1s, huddles, and calibrations; create personalized development plans and provide ongoing feedback to help each person reach their full potential.</li>
	<li>Drive team performance and quality by monitoring KPIs, addressing performance issues, managing escalations, and ensuring consistent adherence to policies and service standards.</li>
	<li>Foster an inclusive, high-trust culture that reflects Thumbtack’s values—encouraging collaboration, engagement, and psychological safety where team members feel empowered to share ideas and suggestions.</li>
	<li>Communicate clearly and consistently by cascading updates, goals, and company programs in a timely and transparent manner, ensuring alignment across the team.</li>
	<li>Collaborate cross-functionally with partners across Operations, Training, QA, Workforce Management, Analytics, and HR to resolve issues, improve workflows, and maintain smooth daily operations.</li>
	<li>Manage core people operations including performance reviews, compensation discussions, coaching documentation, and accurate timekeeping to ensure compliance and fairness.</li>
	<li>Identify trends and drive continuous improvement by surfacing insights, refining KPIs and processes, and contributing to key projects that enhance operational efficiency and team effectiveness.</li>
</ul>

People Management

Customer Service

Service Team Manager [Remote WFH]

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Sales Team

At our core, the Sales team is built to grow the company. We're focused on bringing in top-tier professionals who are prepared to offer an exceptional experience for our customers. What sets us apart is our consultative sales approach, which ensures our pros deeply understand our product and stay with us longer. We're a scaling sales organization on the lookout for dynamic leaders who are ready to build with us.

About the role

As our Sales Manager, you will recruit, train, and manage a team of Sales Development Representatives (SDRs) or Account Executives (AEs). You'll serve as a coach and strategist, empowering your team to hit key performance indicators (KPIs) and overcome sales obstacles by optimizing pitches and processes. The ideal candidate has strong sales expertise and understands that building trust and rapport with our pros is crucial for long-term relationships. In this pivotal role, you will directly influence the team's growth and company revenue by surfacing key insights from sales conversations, testing new data sources and processes, and improving the quality and quantity of pros on our platform.

What you’ll do

<ul>
	<li>Team Leadership: Cultivate a high-morale, high-performance sales culture by setting and achieving ambitious team goals.</li>
	<li>Coaching &amp; Development: Train and mentor all team members, from new hires to tenured staff, on sales strategies, scripting, and processes, particularly within a remote environment.</li>
	<li>Process Improvement: Manage dynamic sales campaigns, optimize team productivity, and streamline the workflow and operations for SDRs or AEs.</li>
	<li>Strategic Feedback: Provide direct feedback to Sales Leadership, Operations, and Enablement to improve workflow efficiency and identify key training opportunities.</li>
	<li>Product Expertise: Become an expert in the product and clearly articulate its value to every professional.</li>
	<li>Performance Management: Consistently monitor and document team performance.</li>
</ul>

Salesforce

Sales and Marketing Knowledge

Closing Sales

Sales Team Manager [Remote WFH]

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future.

We are a completely remote company but we have an office in Quezon City.

Purpose:

To help implement our two services that assist our customers build and design the future of learning for their companies:

<ul>
	<li>Cast, a learning management system used by multiple institutions to scale and deliver learning online</li>
	<li>Customized e-learning content creation that allows companies to build tailor-fit content that handles their unique and proprietary training needs.</li>
</ul>

Responsibilities:

<ul>
	<li>Directly manage and coordinate concerns with our companies key customers</li>
	<li>Handle customer inquiries and support requests for our proprietary learning management system Cast LMS. Train customers on how to use our system.</li>
	<li>Coordinate with our engineering team to resolve requests and build new product features that solve customer problems</li>
	<li>Coordinate with both the customer and our instructional content production team to help them produce custom e-learning courses for our customers</li>
	<li>Conducts research and generates qualified leads segregated according to industry based on the ideal target market</li>
	<li>Contribute to a growing technology team in building a world-class product</li>
	<li>Learn the basics of programming (mentorship and training will be provided to non-programmers)</li>
</ul>

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