LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Squadzip's Product Management team are considered the keepers of our product. Product Management Associates play a critical role in the organization. Among these responsibilities are the following:

<ul>
	<li>Ownership of product management responsibilities from research, ideation, gathering of feedback, testing, and support.</li>
</ul>

Ownership of product management responsibilities from research, ideation, gathering of feedback, testing, and support.

<ul>
	<li>Ownership of customer support and product quality testing functions</li>
	<li>Responsible for writing and designing features, as well as product ideation and strategic planning</li>
	<li>Researching new technologies, market trends</li>
	<li>Provide customer support to Squadzip customers and enterprises on trial</li>
	<li>Provide support to Customer Experience, Business Development and Marketing as a product expert both in the office and in the field.</li>
	<li>Gather data from customers and existing prospective customers to validate product roadmap, ideas, and assumptions.</li>
	<li>Working with development team to manage development timelines</li>
	<li>Building content to support external customers</li>
</ul>

Product Management Associate

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Department Leadership: You’ll lead, coach, and develop the Education &amp; Training team, ensuring trainers are supported and consistently delivering quality education.</li>
	<li>Performance &amp; Training Quality: You’ll track training KPIs, client engagement, and trainer performance while improving training standards and delivery based on results.</li>
	<li>Training Strategy &amp; Client Activation: You’ll improve training strategies and monitor completion and activation rates to help clients successfully adopt and use the system.</li>
	<li>Product Expertise &amp; Problem-Solving: You’ll maintain a strong understanding of the product’s features and workflows, helping the team provide accurate guidance and practical solutions to client challenges.</li>
	<li>Strategic Initiatives &amp; Hands-On Support: You’ll develop initiatives that encourage ongoing learning and product adoption beyond onboarding through programs like webinars, check-ins, and similar activities.</li>
	<li>Training Operations: You’ll oversee training schedules, coordination, and administrative processes to keep sessions organized and running smoothly.</li>
	<li>Client Insights &amp; Product Collaboration: You’ll identify recurring client questions, challenges, and feedback, then work with Product and Tech to communicate feature requests and opportunities for improvement.</li>
	<li>Cross-Department Onboarding: You’ll ensure all members of the company have robust and updated product knowledge, especially client-facing teams and during onboarding periods.</li>
	<li>Education Programs &amp; Materials: You’ll develop training materials, guides, presentations, and learning programs for internal teams and clients, including refreshers, webinars, and feature updates.</li>
	<li>Client Data Education: You’ll help clients understand and interpret UTAK POS reports, using sales and operational data to guide better business decisions.</li>
</ul>

Product Training Specialist

We are seeking a passionate and experienced Community Manager to join our team. This role is pivotal in building and nurturing communities centered around specific chronic diseases such as diabetes, asthma, etc. The ideal candidate will have a deep understanding of patient needs, the ability to create engaging content, and the strategic foresight to grow the community through partnerships and influencer outreach.

Responsibilities:

1. Build and manage online and offline communities of patients suffering from specific chronic diseases. 
2. Develop and implement community-building strategies that enhance engagement, knowledge sharing, and mutual support among community members. 
3. Craft compelling and relevant content for the community to stimulate conversation and engagement within the communities. 
4. Identify, reach out to, and build relationships with potential partners and influencers who can help grow the community. 
5. Monitor, track, and report on feedback and online reviews, leveraging this information to improve community experiences. 
6. Organize and participate in events to build community and boost the community's brand visibility. 
7. Coordinate with the marketing team to ensure brand consistency and to leverage marketing initiatives for community growth. 
8. Stay updated with digital technology trends to ensure the community remains a user-friendly environment and to leverage new tools for community growth.

 

Qualifications:

1. Proven experience as a community manager or similar role. 
2. Experience in building and growing online communities, preferably in the healthcare sector. 
3. Excellent verbal and written communication skills. 
4. Ability to identify and track relevant community metrics. 
5. Knowledge of online marketing and marketing channels. 
6. Attention to detail, critical-thinker, and problem-solving skills. 
7. Ability to work with diverse groups and build strong relationships. 
8. Familiarity with chronic diseases and patient needs is a plus.

We are looking for a Community Manager who is passionate about making a difference in the lives of patients. If you are a team player, enthusiastic, and a self-starter with a passion for community building, we would like to meet you.

Community Manager

NowServing is a fast-growing healthcare platform that connects patients with healthcare providers across the Philippines. Our mission is to make quality healthcare more accessible to everyone. With thousands of active healthcare providers and growing rapidly, we're looking for a Healthcare Partnerships Manager to expand our institutional partnerships.

The Role 

We're seeking an experienced Partnerships Manager who will own our healthcare institution relationships and drive growth through strategic partnerships. You'll work directly with the founding team to develop and implement our institutional partnership strategy with hospitals, HMOs, and other healthcare organizations.

Key Responsibilities:

<ul>
	<li>Identify, pursue, and secure partnerships with healthcare institutions across the Philippines</li>
	<li>Develop and execute account strategies for long-cycle enterprise sales</li>
	<li>Build and maintain relationships with key decision-makers at partner institutions</li>
	<li>Negotiate partnership terms and contracts that benefit all parties</li>
	<li>Collaborate with internal teams to ensure successful implementation of partnerships</li>
	<li>Create compelling presentations and proposals tailored to each institution's needs</li>
	<li>Monitor partnership performance and identify opportunities for growth</li>
	<li>Maintain detailed documentation of partnership activities and outcomes</li>
</ul>

What We're Looking For:

<ul>
	<li>A resilient self-starter who thrives in ambiguity and is comfortable with long sales cycles</li>
	<li>Someone who understands the unique challenges of healthcare institutions and can adapt to their varying timelines and priorities</li>
	<li>A relationship builder who can navigate complex organizational structures</li>
	<li>A strategic thinker who can identify and articulate value propositions for different stakeholders</li>
	<li>A persistent problem-solver who's willing to do the necessary groundwork</li>
</ul>

Healthcare Programs Manager

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

We're looking for a Head of Growth to build, lead and continuously improve our client acquisition function. This isn't a traditional marketing role. It is best suited to a highly experienced growth operator who is strong in both strategic leadership and hands-on marketing execution. 

Purpose

<ul>
	<li>As Head of Growth, you will:</li>
	<li>Build, prove and scale a predictable, measurable client acquisition engine.</li>
	<li>Lead the Client Acquisition Team toward agreed acquisition and meeting targets.</li>
	<li>Deliver a consistent flow of qualified prospects and booked discovery meetings.</li>
	<li>Reduce reliance on the Managing Director for lead generation.</li>
</ul>

Key Responsibilities

<ul>
	<li>Go-to-Market &amp; Positioning</li>
	<li>Own Clear's acquisition strategy for the Australian market.</li>
	<li>Define positioning, messaging and value propositions across service lines.</li>
	<li>Conduct market and competitor research to sharpen our pitch.</li>
	<li>Test recognition-first positioning and the free Clear Work Allocation Assessment.</li>
	<li>Identify new target industries, service verticals and market opportunities.</li>
	<li>Develop quarterly and annual growth roadmaps covering acquisition priorities, campaigns and strategic initiatives.</li>
	<li>Design and optimise lead magnets, assessments, calculators, webinars and other resources that generate qualified demand.</li>
	<li>Pipeline &amp; Acquisition</li>
	<li>Own pipeline targets and track performance against them.</li>
	<li>Sharpen Progressive Trust Prospecting through the Managing Director's LinkedIn, making it more effective and less dependent on his personal time.</li>
	<li>Propose and test additional acquisition channels using clear benchmarks and return cases before launch.</li>
	<li>Brand &amp; Content</li>
	<li>Direct content, social and website activity to strengthen credibility and generate demand.</li>
	<li>Review output for accuracy, brand consistency and alignment with Clear's positioning.</li>
	<li>Build thought leadership through the team.</li>
	<li>Funnel, CRM &amp; Automation</li>
	<li>Own the marketing technology stack and recommend improvements across CRM, automation, AI, reporting and analytics.</li>
	<li>Own funnel design and automation strategy, including CRM workflows, lead scoring and nurture sequences.</li>
	<li>Lead CRM use for pipeline visibility and reporting.</li>
	<li>Assess the Marketing Automation Specialist role and oversee the phased transition from GoHighLevel to the Ignite app, auditing what actually needs to move.</li>
	<li>Team Leadership &amp; Systems</li>
	<li>Lead the Client Acquisition Team and set agreed output targets for each member.</li>
	<li>Run regular one-to-ones and performance reviews, maintaining clear accountability.</li>
	<li>Align sales development, automation and content around shared acquisition goals.</li>
	<li>Build documented systems, SOPs and repeatable processes that reduce dependency on individuals.</li>
	<li>Ensure operational work is delegated and completed through the team.</li>
	<li>Performance &amp; Reporting</li>
	<li>Own growth reporting across lead volume and quality, discovery-meeting show rates, cost per lead, cost per client, pipeline value and revenue influenced.</li>
	<li>Report performance to the Managing Director on an agreed cadence.</li>
	<li>Test and optimise acquisition channels using data and attribution.</li>
	<li>Document learnings from experiments and use them to guide future investment.</li>
	<li>Stakeholder Alignment</li>
	<li>Work closely with the Managing Director to turn client wins, losses and objections into marketing insights.</li>
	<li>Partner with Service Delivery, Operations and Recruitment to identify client feedback, operational insights and service improvements.</li>
	<li>Feed these insights back into targeting, positioning and messaging.</li>
	<li>Take on other growth and marketing leadership priorities as required by management.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

Growth Marketing Manager

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

Junior Social Media Manager

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Sales Team

At our core, the Sales team is built to grow the company. We're focused on bringing in top-tier professionals who are prepared to offer an exceptional experience for our customers. What sets us apart is our consultative sales approach, which ensures our pros deeply understand our product and stay with us longer. We're a scaling sales organization on the lookout for dynamic leaders who are ready to build with us.

About the role

As our Sales Manager, you will recruit, train, and manage a team of Sales Development Representatives (SDRs) or Account Executives (AEs). You'll serve as a coach and strategist, empowering your team to hit key performance indicators (KPIs) and overcome sales obstacles by optimizing pitches and processes. The ideal candidate has strong sales expertise and understands that building trust and rapport with our pros is crucial for long-term relationships. In this pivotal role, you will directly influence the team's growth and company revenue by surfacing key insights from sales conversations, testing new data sources and processes, and improving the quality and quantity of pros on our platform.

What you’ll do

<ul>
	<li>Team Leadership: Cultivate a high-morale, high-performance sales culture by setting and achieving ambitious team goals.</li>
	<li>Coaching &amp; Development: Train and mentor all team members, from new hires to tenured staff, on sales strategies, scripting, and processes, particularly within a remote environment.</li>
	<li>Process Improvement: Manage dynamic sales campaigns, optimize team productivity, and streamline the workflow and operations for SDRs or AEs.</li>
	<li>Strategic Feedback: Provide direct feedback to Sales Leadership, Operations, and Enablement to improve workflow efficiency and identify key training opportunities.</li>
	<li>Product Expertise: Become an expert in the product and clearly articulate its value to every professional.</li>
	<li>Performance Management: Consistently monitor and document team performance.</li>
</ul>

Salesforce

Sales and Marketing Knowledge

Closing Sales

Sales Team Manager [Remote WFH]

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

The Website Project Manager is primarily responsible for ensuring that clients who have purchased Agent Image X, Agent Pro, Property Pro, Semi-Custom, and Access websites receive best-in-class websites and customer service.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Website Project Manager | Client Facing | Remote

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Service Operations Team

We're a tight-knit team of project management, process, customer experience and workforce management professionals working together to deliver world-class service through operational excellence and strategic enablement. We collaborate closely with frontline Service, Business Apps, QA, Enablement, and Analytics teams to plan and deliver on complex initiatives that improve processes, tools, and how our service operates day-to-day. Our focus is on creating service experiences that are both efficient for our operations team and effective for our customers and pros.

About the role

As a Project Manager within Thumbtack’s Service Operations PMO team, you will be responsible for planning, executing, and overseeing programs that improve our service delivery and operational efficiency. You will work closely with cross-functional teams to ensure that programs are well-structured, risks are managed, and stakeholders are engaged throughout the program lifecycle.

What you’ll do

<ul>
	<li>Design and implement structured program plans, including detailed task lists, timelines, and resource allocations.</li>
	<li>Identify program dependencies and work with relevant teams to manage and resolve them effectively.</li>
	<li>Conduct regular program meetings to monitor progress, address issues, and facilitate decision-making, demonstrating ownership across functional lines.</li>
	<li>Maintain comprehensive program documentation and reporting to ensure transparency and accountability.</li>
	<li>Collaborate with stakeholders across departments to align program objectives with organizational goals.</li>
	<li>Monitor program risks and develop contingency plans to mitigate potential impacts.</li>
	<li>Support the continuous improvement of program management processes and tools within the team.</li>
	<li>Build expertise quickly in any specialization related to your program assignments.</li>
</ul>

Project Management

Program Management

Project Manager for Service Operations [Remote WFH]

About the Role

<ul>
	<li>Your mission is to produce world-class software designs and provide the best experience for all users of our products. You will collaborate hand in hand with our engineering team in the implementation of form follows function in a variety of platforms.</li>
	<li>You will gather and evaluate user requirements in collaboration with product managers and engineers.</li>
	<li>You will identify and troubleshoot UX problems (e.g. responsiveness)</li>
	<li>You will create sketches, process flows, storyboards, wireframes, and mockups with different levels of fidelity for web, mobile and applications based on user need.</li>
	<li>You will communicate your design ideas and prototypes to the Design Director, Product Owner, the engineering team and other stakeholders.</li>
	<li>You will create user interface elements, like menus, tabs, and widgets, components, UI mockups that clearly illustrate how sites function and look like using Adobe XD, Figma, Invision Freehand, Photoshop, and Illustrator.</li>
	<li>You will own and project manage the design projects assigned to you.</li>
	<li>You will perform support tasks for the marketing team in producing marketing collaterals and Keynote presentations.</li>
	<li>Together with the Design Director, you will stay up-to-date with web, app, and software design trends and communicate these updates to the team.</li>
	<li>You will participate in the evaluation of emerging technology and tools.</li>
	<li>You will work with the core team in defining and improving our processes, design systems, style guides, and best practices.</li>
	<li>You will work with the core team on events planning and execution.</li>
	<li>You will assist the core team and project stakeholders on special tasks, as needed.</li>
	<li>Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base.</li>
	<li>A big plus to have previous work and familiarity on Mobile Application Design on either Android or iOS.</li>
</ul>

UI/UX Designer

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

We are looking for a talented and experienced Senior UI Designer to join our innovative product team. As a Senior UI Designer, you will play a crucial role in shaping the visual identity of our products across web, iOS, and Android platforms. You will be responsible for creating intuitive and visually appealing interfaces that enhance user experience and engagement. Your role will involve close collaboration with product managers, and developers to ensure that our products are both beautiful and functional.

We are seeking someone who is passionate about design, detail-oriented, and committed to staying current with industry trends and best practices. You should be open to feedback and continuously strive to improve your design skills.

Key Responsibilities:

<ul>
	<li>Design visually compelling and user-friendly interfaces for web, iOS, and Android platforms.</li>
	<li>Develop and maintain design systems and style guides to ensure consistency across all products.</li>
	<li>Create high-fidelity mockups, prototypes, and visual assets for development.</li>
	<li>Work closely with developers to ensure accurate implementation of designs.</li>
	<li>Conduct user research and usability testing to inform design decisions and iterate on designs.</li>
	<li>Stay updated with the latest design trends, tools, and technologies to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UI Designer

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic product team. In this role, you will be instrumental in prototyping, shipping, and iterating the designs for our products. As we expand our product lines, your expertise in designing for web, iOS, and Android platforms will be crucial. You will also collaborate closely with developers, marking up web designs and slicing assets to ensure seamless integration.

While we value your confidence in your skills, we also expect a continuous learning attitude. You should be open to constructive criticism and committed to ongoing improvement in your UX/UI design practices.

Key Responsibilities:

<ul>
	<li>Prototype, ship, and iterate design solutions for web, iOS, and Android platforms.</li>
	<li>Mark up web designs and slice assets for developers.</li>
	<li>Collaborate with cross-functional teams, including product managers and developers, to ensure design feasibility and excellence.</li>
	<li>Conduct user research and apply findings to inform and validate design decisions.</li>
	<li>Create wireframes, sitemaps, and prototypes to effectively communicate design ideas.</li>
	<li>Stay updated with industry trends and best practices to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
	<li>Knowledge of AI-assisted design workflows and practical experience using tools such as ChatGPT, Claude, or similar generative AI platforms to enhance UX research, content creation, design exploration, and productivity is a plus.</li>
</ul>

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