LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo is looking for a Product Support Representative to join our Manila team to work alongside our US operations group. 

Goal: The primary goals of a product support specialist are to master the product and services of the company, to provide technical assistance by addressing inquiries and resolving complaints, to provide a higher level of customer support and to ensure customer satisfaction.

The primary responsibility of this role is to provide client support, troubleshooting help and guidance/training to clients and address questions and concerns on the use of our tools and systems. The Product Support Specialist will communicate with clients via phone, email and chat.

 

Responsibilities:

<ul>
	<li>Identify, investigate, and resolve client problems and handle technical support cases through phone, chat and email submissions.</li>
	<li>Respond (via phone/email/chat) to all clients in a timely manner to provide a high level of customer support.</li>
	<li>Maintain client confidence by keeping their information confidential.</li>
	<li>Field support calls, chat, email, and/or other communication from clients with inquiries about our systems and products.</li>
	<li>Consult with users to determine steps and procedures taken to identify and resolve the problem.</li>
	<li>Apply knowledge of computer software, hardware, and procedures to solve problems.</li>
	<li>Collaborate with other teams/departments (Client Success, Billing, Implementations, Branded Sites, Marketing, Tech Teams) to research and resolve problems.</li>
	<li>Maintain knowledge of technology innovations and trends.</li>
	<li>Performs other related duties as assigned.</li>
	<li>Develop great client relationships to keep clients excited about joining Ylopo</li>
	<li>Speak confidently and professionally with clients.</li>
	<li>Serve as subject matter expert for the Ylopo process.</li>
	<li>Learn the ins and outs of Ylopo products.</li>
</ul>

Tier1 Product Support Specialist

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

<ul>
	<li>Transaction Management:
	<ul>
		<li>Process incoming orders and facilitate timely billing/booking processes.</li>
		<li>Serve as a liaison between Sales and the Legal/Finance departments.</li>
		<li>Track and address contract-related issues through resolution.</li>
		<li>Update Salesforce following guidelines and requirements; renewals, customer status, products, expiration dates, etc.</li>
		<li>Provide proof of delivery to end customers and partners to confirm orders are processed.</li>
		<li>Initiate vendor setup on the vendor portal.</li>
	</ul>
	</li>
	<li>Deal Desk - Quote / Salesforce support:
	<ul>
		<li>Serve as primary support for complex quote development, order processing, and salesforce usage for Field Sales team.</li>
		<li>Assist sales team with contract requirements.</li>
		<li>Monitor the contract process to ensure sales representatives are adhering to standard processes.</li>
		<li>Monitor and maintain deal integrity and viability (Legal/Pricing/Currency)</li>
		<li>Ensure the sales team adheres to company policy and acts in the best interest of the business.</li>
		<li>Confirm contracts and order paperwork is accurate and logged in the appropriate systems.</li>
		<li>Provide assistance with sales team members where needed to accelerate deal closure. Provide guidance when paperwork is missing or requires updating.</li>
		<li>Manage the deal stage data within Salesforce as deals move through the process.</li>
		<li>Provide assistance to members of the sales team on the quote process and monitor for process adherence.</li>
	</ul>
	</li>
	<li>Salesforce Administration:
	<ul>
		<li>Data Integrity – Daily review of data quality dashboard and C-level reporting, making updates as needed.</li>
		<li>Serve as Tier 1 user support for all Salesforce questions.</li>
	</ul>
	</li>
</ul>

Sales Operations Administrator | Taguig

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Quality Assurance or QA Intern is helps the team in ensuring that products such as websites, themes, and plugins conform to standards by executing test plans. The process involves creation of proper documentation, cross-browser checks, and making sure that the final product adheres to client requirements. They also need to be familiar with basic HTML and CSS.

Responsibilities include:

<ul>
	<li>Conduct manual and automated testing procedures on websites.</li>
	<li>Test internal tools such as Wordpress plugins and themes.</li>
	<li>Perform diagnostics and provide developers the steps to replicate bugs.</li>
	<li>Provide documentation and project history by submitting site issues to Salesforce and Gitlab.</li>
	<li>Perform minor adjustments and maintenance such as inputting DNS records and upgrading Wordpress plugins.</li>
	<li>Timely complete assigned projects and meet required daily output assigned by the QA team lead or Senior QA.</li>
	<li>Coordinate with and provide updates to the team about deliverables.</li>
	<li>Work on special projects assigned by the QA team lead if needed.</li>
</ul>

Quality Assurance (QA) Intern

AI Voice is an exciting AI product that calls leads for Ylopo clients!

The AI Voice Support Specialist plays a crucial role in managing AI Voice submissions, interacting with clients to gather information, configuring AI Voice setups, and providing live product support. 

The responsibilities include both administrative tasks, such as updating trackers and Salesforce tags, and technical duties, like implementing AI Voice and configuring Strypes and CRM settings for clients. 

Effective communication skills, including Zoom, calls, texts, and email, are essential for client interaction. 

 

The AI Voice Support Specialist acts as a subject matter expert, guiding clients through the AI Voice implementation process and supporting them throughout their lifecycle. Collaboration with internal departments, including billing, sales, product support, and client success management, is a key aspect of the role.

Responsibilities:

<ul>
	<li>Support clients on AI Voice accurately and timely</li>
	<li>Configure AI Voice on client’s behalf</li>
	<li>Communicate with clients via zoom video, text, call, and/or email as needed to ensure a positive experience</li>
	<li>Serve as Subject Matter Expert for AI Voice product</li>
	<li>Meet all KPIs, including setup time and AI Voice accounts sent live</li>
	<li>Maintain satisfactory standards of training and undertake such training and development as reasonably required by the company</li>
	<li>The AI Voice Support Specialist acts as a subject matter expert, guiding clients through the AI Voice implementation process and supporting them throughout their lifecycle, including having retention conversations when needed.</li>
</ul>

AI Voice Support Specialist

WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.

Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.

Our vision is to build the premier technology and customer focused customer operation in the Philippines.

WAGMI Solutions

● Fluent written and verbal English 
● At least 2 years of experience in product catalog or database management role 
● Intermediate to advanced Excel knowledge. Must be efficient and fluent with vlookups, 
hlookups, sumifs, countifs, textjoin, findtext, split text, filtering, left/mid/right, and 
concatenate functions. Ideally, skilled and experienced at using Excel formulas to clean 
up and standardize data. 
● Attention to detail --&gt; the role requires significant amounts of accurate data entry 
● Experience with furniture catalogs is a significant plus

Catalog Specialist

The Account Manager's primary responsibility is to be the main point of contact for our clients who have purchased our Internet Marketing Packages.

They also perform the following tasks:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Assist our clients through the website production process, website launch and help develop and/or implement an SEO strategy for our clients.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Act as subject matter expert when it comes to SEO and digital marketing.</li>
	<li>Hands-on experience in the development of a website in terms of content creation and the technical aspect of SEO.</li>
	<li>Assess client websites and make design, technical, and content recommendations.</li>
	<li>Create SEO content plans from scratch. Excellent online research skills and understanding of the client’s marketing goals is crucial for this role.</li>
	<li>Present the SEO game plan to the client in a way that is easily understandable.</li>
	<li>Monitor the performance of client’s SEO campaign, contribute professional insights and develop plans to capitalize on growth opportunities.</li>
	<li>Stay updated on search engine updates and SEO trends; communicate these to clients and our team, focusing on how changes can help improve results.</li>
</ul>

Account Manager | Digital Marketing | Night Shift

The Digital Marketing Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our Internet Marketing Packages.

They also perform the following tasks:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Assist our clients through the website production process, website launch and help develop and/or implement an SEO strategy for our clients.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Act as subject matter expert when it comes to SEO and digital marketing.</li>
	<li>Hands-on experience in the development of a website in terms of content creation and the technical aspect of SEO.</li>
	<li>Assess client websites and make design, technical, and content recommendations.</li>
	<li>Create SEO content plans from scratch. Excellent online research skills and understanding of the client’s marketing goals is crucial for this role.</li>
	<li>Present the SEO game plan to the client in a way that is easily understandable.</li>
	<li>Monitor the performance of client’s SEO campaign, contribute professional insights and develop plans to capitalize on growth opportunities.</li>
	<li>Stay updated on search engine updates and SEO trends; communicate these to clients and our team, focusing on how changes can help improve results.</li>
</ul>

Sales and Marketing Knowledge

Project Management

Digital Marketing

Customer Service

Search Engine Optimization (SEO)

Communication Skills

Digital Marketing Project Manager | Night Shift

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level).

 
Job Description:

The Business Development Support Specialist will be vital in providing top-level administrative support, customer service, and project management. This role requires a proactive, detail-oriented individual who can manage multiple priorities, foster positive relationships with clients and stakeholders, and ensure the confidentiality of sensitive information.

Furthermore, this role ensures clients who have purchased Agent Image websites and Internet Marketing products receive best-in-class websites and customer service.

 
Job Responsibilities:

Administrative Support

<ul>
	<li>Provide high-level administrative support to the VP of Business Development, including calendar management, travel arrangements, and email correspondence.</li>
	<li>Meeting Coordination: Schedule, coordinate, and prepare materials for meetings, events, and presentations. Ensure all logistical details are handled efficiently.</li>
	<li>Communication: Serve as the primary point of contact between the VP and internal/external stakeholders. Manage and prioritize communications, ensuring timely responses.</li>
	<li>Document Management: Draft, edit, and review documents, reports, and business presentations. Maintain organized records and files, ensuring the confidentiality of sensitive information.</li>
	<li>Project Support: Assist with special projects as assigned by the VP, including research, data analysis, and report preparation.</li>
	<li>Proactive Problem-Solving: Anticipate the VP's needs, address potential issues before they arise, and offer creative solutions to improve efficiency.</li>
	<li>Confidentiality: Handle all information with the highest level of privacy and discretion.</li>
</ul>

Customer Support and Project Management 
 

<ul>
	<li>Act as a point of contact for our Agent Image clients and maintain excellent customer relationships.</li>
	<li>Assist VIP clients through website support changes, design requests, and website launches.</li>
	<li>Handle 3-5 website projects in production.</li>
	<li>Act as the bridge between clients and the design and development team and report the progress of requests to clients and the VP of Business Development.</li>
	<li>Proactively suggest to clients how to improve their online presence through industry best practices.</li>
	<li>Continuously add value to clients through top-tier customer service and assist in developing “best-in-class” products/services with our client services team. </li>
	<li>Be passionately engaged with the ever-evolving digital marketing landscape, and have a finger on the changes that can help drive client success. </li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Proactively review the websites for possible issues and design and content revisions, including proofreading.</li>
	<li>Stay updated on what is happening in the US real estate industry, website trends and designs, search engine updates, and SEO trends;</li>
	<li>Any particular tasks from the VP of Business Development, Director of Client Services, and The Board.</li>
</ul>

Persuasion and Negotiation

Stakeholder Management

Problem Solving

Critical Thinking

Business Development Support Specialist | Remote

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

VIP Web Consultant | Customer Service | Remote

August 99 specializes in providing effective digital marketing solutions to help small businesses build their brands online. Whatever strategies we recommend to our clients, we also apply and use for marketing our own company.

Being in an industry known for its fast-paced environment and ever-changing ecosystem, members of the team are expected to be open, adaptable, and forward-thinking.

Our organization culture can be best described as "playful-productive" - where everyone is encouraged to develop their passions, own their individuality, work with the team, and be the best versions of themselves in order to deliver exceptional, genuine results.

We are currently experiencing rapid growth within the company, and are now seeking to expand our successful team with an enthusiastic and dedicated Marketing Intern to help our team.

 

The Marketing Intern will be expected to do the following tasks and job requirements:

<ul>
	<li>Conduct research to identify potential leads and gather contact details</li>
	<li>Reach out to potential leads and send a series of messages via Email, LinkedIn, Facebook, Instagram, Online Forums or other appropriate channels</li>
	<li>Manage an assigned social media profile/account by posting regular content and engaging with audience via comments or DMs</li>
	<li>Qualify leads by assessing their interest, needs, and budget</li>
	<li>Set up appointments and follow-up with qualified leads</li>
	<li>Maintain an accurate and up-to-date database of leads and prospects from different platforms</li>
	<li>Collaborate with the marketing team to create targeted lead generation campaigns</li>
	<li>Monitor and analyze lead generation metrics to identify areas for improvement</li>
	<li>Provide regular reports on lead generation activities and results to management</li>
	<li>Data cleanup and updating</li>
	<li>Competitor research</li>
	<li>Other ad hoc marketing and administrative tasks</li>
</ul>

Growth Marketing Intern

The Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>To accomplish a Minimum of 7 marked completed projects of 30 in progress/Active Projects, (All products including SEO only if PM has completed training) per month, 28 completions for last 4 consecutive months, and/or a total of of 42 completions for last the 6 months.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Creative Thinking

Organizing and Planning

Relationship Management

Attention to Detail

Project Manager | Remote

The Digital Strategist is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio, and True Custom website products. 

Job Responsibilities: 

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Keep the project timeline within the approved schedule.</li>
	<li>Assist in tracking web project issues and drive their resolution. </li>
	<li>Create project status reports and deliver status updates to clients and managers. </li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well </li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Must undergo and pass Advanced IDX training. </li>
</ul>

Time Management

Account Management

Web Design

Decision-Making

Digital Strategist | Remote

The Digital Marketing Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our Internet Marketing Packages. 

They also perform the following tasks: 

<ul>
	<li>Manage the website projects in production. </li>
	<li>Assist our clients through the website production process, website launch and help develop and/or implement an SEO strategy for our clients. </li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Must undergo and pass Advanced IDX training.</li>
	<li>Act as subject matter expert when it comes to SEO and digital marketing.</li>
	<li>Hands-on experience in the development of a website in terms of content creation and the technical aspect of SEO.</li>
	<li>Assess client websites and make design, technical, and content recommendations.</li>
	<li>Create SEO content plans from scratch. Excellent online research skills and understanding of the client’s marketing goals is crucial for this role.</li>
	<li>Present the SEO game plan to the client in a way that is easily understandable.</li>
	<li>Monitor the performance of client’s SEO campaign, contribute professional insights and develop plans to capitalize on growth opportunities.</li>
	<li>Stay updated on search engine updates and SEO trends; communicate these to clients and our team, focusing on how changes can help improve results.</li>
</ul>

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