About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

We are looking for an experienced, well rounded Salesforce Admin to work alongside our US Sr. Salesforce Administrator.

You will be working full-time in graveyard shift. Must be organized and a strong communicator with keen attention to detail.

 
Responsibilities:

<ul>
	<li>Providing daily support and administration of Salesforce, users and processes through incident management tool including user licenses assignments, bulk data updates, quick fixes</li>
	<li>Gathering, documenting, and analyzing business requirements</li>
	<li>Developing high level and detailed design documentation</li>
	<li>Handling a variety of Salesforce End User support and enhancement requests that vary drastically from new access to sophisticated system issues requiring deeper investigation</li>
	<li>Analyzing root cause of incidents reported by end users and designing solutions that operates efficiently, minimizes or eliminates support effort to allow for more valuable enhancements and functionality work</li>
	<li>Performing systems monitoring and health checks and release updates</li>
	<li>Documenting and prioritizing numerous tasks, projects, and training</li>
	<li>Handling and recording all work items in Jira and related systems including configuration changes</li>
	<li>Monitoring, implementing, and improving data quality and integrity</li>
	<li>Understanding, maintaining, and updating system interface requirements</li>
	<li>Opening, monitoring, and raising system issues to Salesforce or collaborating with team for solutions</li>
	<li>Tracking and communicating system changes, enhancements, issues, and status to users</li>
	<li>Identifying the best solutions with preference to maximizing out of the box functionality and configuration over custom development where possible</li>
	<li>Performing quality Salesforce development when needed, that operates efficiently with little to no increase in support efforts</li>
</ul>

Salesforce Administrator

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Quality Assurance or QA Intern is helps the team in ensuring that products such as websites, themes, and plugins conform to standards by executing test plans. The process involves creation of proper documentation, cross-browser checks, and making sure that the final product adheres to client requirements. They also need to be familiar with basic HTML and CSS.

Responsibilities include:

<ul>
	<li>Conduct manual and automated testing procedures on websites.</li>
	<li>Test internal tools such as Wordpress plugins and themes.</li>
	<li>Perform diagnostics and provide developers the steps to replicate bugs.</li>
	<li>Provide documentation and project history by submitting site issues to Salesforce and Gitlab.</li>
	<li>Perform minor adjustments and maintenance such as inputting DNS records and upgrading Wordpress plugins.</li>
	<li>Timely complete assigned projects and meet required daily output assigned by the QA team lead or Senior QA.</li>
	<li>Coordinate with and provide updates to the team about deliverables.</li>
	<li>Work on special projects assigned by the QA team lead if needed.</li>
</ul>

Quality Assurance (QA) Intern

What is AI Voice? 

AI Voice is an exciting AI product that calls leads for Ylopo clients!

The AI Voice Support Specialist plays a crucial role in managing AI Voice submissions, interacting with clients to gather information, configuring AI Voice setups, and providing live product support. 

The responsibilities include both administrative tasks, such as updating trackers and Salesforce tags, and technical duties, like implementing AI Voice and configuring Strypes and CRM settings for clients. 

Effective communication skills, including Zoom, calls, texts, and email, are essential for client interaction. 

The AI Voice Support Specialist acts as a subject matter expert, guiding clients through the AI Voice implementation process and supporting them throughout their lifecycle. Collaboration with internal departments, including billing, sales, product support, and client success management, is a key aspect of the role.

 

Responsibilities:

<ul>
	<li>Support clients on AI Voice accurately and timely</li>
	<li>Configure AI Voice on client’s behalf</li>
	<li>Communicate with clients via zoom video, text, call, and/or email as needed to ensure a positive experience</li>
	<li>Serve as Subject Matter Expert for AI Voice product</li>
	<li>Meet all KPIs, including setup time and AI Voice accounts sent live</li>
	<li>Maintain satisfactory standards of training and undertake such training and development as reasonably required by the company</li>
	<li>The AI Voice Support Specialist acts as a subject matter expert, guiding clients through the AI Voice implementation process and supporting them throughout their lifecycle, including having retention conversations when needed.</li>
</ul>

AI Voice Support Specialist

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Ready to dominate Amazon as part of a winning crew?

At Hadley Designs, we’re all about filling lives with beauty and inspiration through products that unlock people’s best selves. Amazon’s our fortress—70-80% of our revenue—and we need a Category Manager to own a multi-million dollar portfolio and take it to the next level. This isn’t just a solo hustle; it’s your chance to join a tight-knit team, learn our proven playbook, and still crush the competition while shaping our future. 
 
While we’re scaling across all channels, Amazon’s where our bread is buttered. We’re looking for a pro who’s hungry to scale portfolios, optimize like a champ, and spot golden opportunities, someone who’s coachable yet ready to drive millions in revenue with profitability locked in. If you’ve conquered Amazon before, love data-driven wins, and can gel with a team that’s got your back, this is your shot. No red tape, just big resources, a CEO who bets on bold, and a crew ready to help you shine.

What Winning Looks Like: 
 
Six months in, your category’s unstoppable: sales are up, profits are peaking, and new products are killing it. You’ve mastered our optimization game, revitalized legacy items, and pitched expansions that have competitors sweating—all while syncing with the team to make Hadley Designs’ Amazon presence a juggernaut. You’re hitting targets, balancing inventory like a pro, and proving you can hustle hard and learn fast.

Your Playbook:

One Thing: 
Turn your category into a profit-churning machine.

Big Rocks (Own These First):

<ol>
	<li>Drive sustainable growth with smart sales, pricing, and ad strategies.</li>
	<li>Optimize performance using data, tweak positioning, pricing, and promos with precision.</li>
	<li>Pitch high-potential product expansions backed by market smarts.</li>
	<li>Revive legacy products to keep them profitable and relevant.</li>
	<li>Nail inventory, meet demand, dodge fees, keep it lean.</li>
</ol>

Daily Hustle:

<ol>
	<li>Dig into sales and marketplace data weekly to sharpen your moves.</li>
	<li>Run PPC campaigns and keyword plays—boost visibility, max conversions.</li>
	<li>Team up with cross-functional crews to sync and scale.</li>
	<li>Revamp listings, test pricing, and tweak ads for top profitability.</li>
	<li>Scout trends, audit competitors, and brainstorm growth hacks—stay ahead.</li>
	<li>Build SOPs and processes to keep the category humming.</li>
</ol>

KPIs You’ll Smash:

<ol>
	<li>Boost category net profit by 20% year-over-year.</li>
	<li>Hit sales targets for 80% of new launches in 6 months.</li>
	<li>Grow relaunched product profit by 15% yearly.</li>
	<li>Keep legacy profit drops under 10% year-over-year.</li>
	<li>Cap inventory surcharges below $1,000/month.</li>
	<li>Build a $2.5M new product revenue pipeline for 2026.</li>
</ol>

Who You’ll Roll With:

<ol>
	<li>Optimization Manager &amp; PPC Specialist - Daily syncs to set priorities and crush progress.</li>
	<li>Senior Manager, Sales Operations - Weekly huddles to lock in goals and strategies.</li>
	<li>Cross-Functional Teams - Regular collabs with Product Development and Supply Chain to keep it seamless.</li>
	<li>Executive Leadership - Monthly check-ins to flex your wins and get the big-picture nod.</li>
</ol>

Amazon Brand Manager

At Tambo Consultants, our purpose is to be the trusted, first-choice partner for our clients by delivering undeniable results with unwavering integrity. We leverage our deep industry expertise and proactive collaboration to simplify and de-stress your contact center journey, focusing on both the human element and the strategic application of technology.

We are deeply committed to your success, working tirelessly to create tangible value and exceed your expectations. Our foundation is built on trust, transparency, and a relentless pursuit of excellence, ensuring we are not just a vendor, but a true partner in your long-term growth.


Tambo Consultants, LLC

As a Customer Success Manager, you will be responsible for maintaining strong relationships with clients, ensuring account satisfaction, and driving consistent value delivery. You’ll manage a portfolio of clients, understand their business needs, and coordinate with internal teams to ensure service excellence and account growth.

Customer Success Manager Remote

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

Persuasion and Negotiation

Project Management

Stakeholder Management

Customer Service

Problem Solving

Critical Thinking

Communication Skills

VIP Web Consultant | Customer Service | Remote

August 99 specializes in providing effective digital marketing solutions to help small businesses build their brands online. Whatever strategies we recommend to our clients, we also apply and use for marketing our own company.

Being in an industry known for its fast-paced environment and ever-changing ecosystem, members of the team are expected to be open, adaptable, and forward-thinking.

Our organization culture can be best described as "playful-productive" - where everyone is encouraged to develop their passions, own their individuality, work with the team, and be the best versions of themselves in order to deliver exceptional, genuine results.

We are currently experiencing rapid growth within the company, and are now seeking to expand our successful team with an enthusiastic and dedicated Marketing Intern to help our team.

The Marketing Intern will be expected to do the following tasks and job requirements:

<ul>
	<li>Conduct research to identify potential leads and gather contact details</li>
	<li>Reach out to potential leads and send a series of messages via Email, LinkedIn, Facebook, Instagram, Online Forums or other appropriate channels</li>
	<li>Manage an assigned social media profile/account by posting regular content and engaging with audience via comments or DMs</li>
	<li>Qualify leads by assessing their interest, needs, and budget</li>
	<li>Set up appointments and follow-up with qualified leads</li>
	<li>Maintain an accurate and up-to-date database of leads and prospects from different platforms</li>
	<li>Collaborate with the marketing team to create targeted lead generation campaigns</li>
	<li>Monitor and analyze lead generation metrics to identify areas for improvement</li>
	<li>Provide regular reports on lead generation activities and results to management</li>
	<li>Data cleanup and updating</li>
	<li>Competitor research</li>
	<li>Other ad hoc marketing and administrative tasks</li>
</ul>

Growth Marketing Intern

The Digital Strategist is primarily responsible for ensuring that clients who have purchased Agent Image X, Agent Pro, Property Pro, Semi-Custom, and Access websites receive best-in-class websites and customer service.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

Creative Thinking

Organizing and Planning

Relationship Management

Attention to Detail

Digital Strategist | Remote

<ul>
	<li>Assist our clients in their project’s production process.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Try to keep the project timelines within the approved schedule.</li>
	<li>Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team .</li>
	<li>Work with team members to develop creative solutions for clients and their website.</li>
	<li>Create an environment cultivating a high-level of customer service, excellence and performance for the team</li>
	<li>Report department performance on a weekly basis: important issues, what went well and what could be improved</li>
	<li>Stay up to date with industry best practices</li>
	<li>Regularly coordinate with the client and production teams regarding any new/updated processes or products</li>
	<li>Give feedback to the management team to improve products, services and customer experience.</li>
	<li>Maintain an objective approach on keeping clients happy and coming back for more work</li>
</ul>

Website Project Coordinator | Remote

PerkUp is a fast-growing corporate gifting platform that helps companies enhance their employee engagement and client relationships through personalized gifting and swag solutions. We are dedicated to creating memorable gifts and building stronger connections between businesses and their teams or clients.

PerkUp

PerkUp is a fast-growing corporate gifting platform that helps companies enhance their employee engagement and client relationships through personalized gifting and swag solutions. 

We are seeking a Shopify Order &amp; 3PL Specialist to join our dynamic team. This role is pivotal in ensuring seamless order fulfillment across our Shopify platform and global network of 3PL partners. The ideal candidate will have deep experience managing e-commerce operations with multiple warehouses, strong technical skills in Shopify and spreadsheets, and the ability to coordinate between suppliers, purchasing, and logistics teams to maintain accurate, efficient, and timely fulfillment.

<h1>Key Responsibilities</h1>

<h2>3PL Management &amp; Integrations</h2>

<ul>
	<li>Set up and manage integrations between Shopify and multiple 3PLs (currently ~8 providers worldwide).</li>
	<li>Ensure products, SKUs, and inventory levels are accurately linked and synced across Shopify and 3PL systems.</li>
	<li>Validate that tracking numbers and fulfillment updates from 3PLs are consistently pushed into Shopify.</li>
	<li>Maintain logins and system knowledge for multiple 3PL portals, understanding each partner’s specific requirements and workflows.</li>
	<li>Oversee receiving processes with 3PLs, ensuring inbound shipments from suppliers meet labeling, carton, and pallet requirements.</li>
	<li>Support product setup within each 3PL system to ensure readiness for fulfillment.</li>
</ul>

<h2>Order Processing &amp; Troubleshooting</h2>

<ul>
	<li>Monitor all orders in Shopify, identifying and resolving issues with syncing, stockouts, or address errors.</li>
	<li>When automated syncing fails, export, clean, and reformat order data in Google Sheets for manual submission to 3PLs.</li>
	<li>Collect tracking data from 3PLs and manually import updates into Shopify when necessary.</li>
	<li>Create and maintain custom views/dashboards in Shopify to proactively monitor fulfillment status.</li>
</ul>

<h2>Supplier &amp; Internal Coordination</h2>

<ul>
	<li>Work closely with the purchasing team to ensure suppliers provide all data required by 3PLs for inbound shipments.</li>
	<li>Communicate directly with suppliers and warehouses to resolve discrepancies or delays.</li>
	<li>Provide clear documentation and SOPs for product creation, linking, and fulfillment processes across Shopify and 3PLs.</li>
</ul>

<h2>Reporting &amp; Continuous Improvement</h2>

<ul>
	<li>Generate reports on order trends, fulfillment accuracy, and 3PL performance.</li>
	<li>Identify bottlenecks in syncing or manual processes and recommend solutions to increase efficiency.</li>
	<li>Leverage AI tools to automate reporting, detect anomalies, and surface insights that drive smarter decision-making across fulfillment and logistics.</li>
	<li>Explore and implement AI-driven solutions to reduce manual work, improve order accuracy, and optimize multi-3PL coordination.</li>
	<li>Maintain up-to-date SOPs for multi-3PL operations.</li>
</ul>

Ecommerce Operations Manager

<ul>
	<li>You will be working as part of our product team and will help prototype, ship, and iterate the designs for our products.</li>
	<li>Since we’re expanding our product lines, this also means we need you to be knowledgeable in designing for web, iOS and Android.</li>
	<li>You will also be expected to mark up web designs and slice assets for the developers.</li>
	<li>While you’re confident in your skills, you should also know that there’s a lot more to learn in the UX / UI field, so bring your teachable self.</li>
	<li>You need to be open to criticism, and you need to continuously improve in your UX / UI design practice.</li>
</ul>

HTML

Adobe Illustrator

Illustration (Digital)

Wireframing

Graphic Design

Web Design

User Experience Designer | UX

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic product team. In this role, you will be instrumental in prototyping, shipping, and iterating the designs for our products. As we expand our product lines, your expertise in designing for web, iOS, and Android platforms will be crucial. You will also collaborate closely with developers, marking up web designs and slicing assets to ensure seamless integration.

While we value your confidence in your skills, we also expect a continuous learning attitude. You should be open to constructive criticism and committed to ongoing improvement in your UX/UI design practices.

Key Responsibilities:

<ul>
	<li>Prototype, ship, and iterate design solutions for web, iOS, and Android platforms.</li>
	<li>Mark up web designs and slice assets for developers.</li>
	<li>Collaborate with cross-functional teams, including product managers and developers, to ensure design feasibility and excellence.</li>
	<li>Conduct user research and apply findings to inform and validate design decisions.</li>
	<li>Create wireframes, sitemaps, and prototypes to effectively communicate design ideas.</li>
	<li>Stay updated with industry trends and best practices to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UX Designer

The VIP Digital Strategist is primarily responsible for handling VIP clients that purchase our services and website products. The successful candidate is expected to:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team. </li>
	<li>Ensure the project remains within scope. </li>
	<li>Report the progress of projects to clients on a regular basis. </li>
	<li>Try to keep the project timeline within the approved schedule. </li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

The VIP Digital Stragetist's responsibilities and metrics include: 

<ul>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well</li>
	<li>Manage the website projects in production. </li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution. </li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales. </li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations. </li>
	<li>Able to accomplish a Minimum of 6 marked completed projects of 25 in progress/Active Projects, (All products including SEO) per month, 24 completions in 4 consecutive months, and/or a total of 36 completions for 6 consecutive months.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to a cancellation.</li>
	<li>Is able to zero out non contacts every end of the week. </li>
	<li>Must undergo and pass Advanced IDX training.</li>
</ul>

Job Requirements: 

<ul>
	<li>Experience in project management or handling multiple clients at a given time Background in art and design is a must.</li>
	<li>Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.</li>
	<li>Background in customer support with at least 1 year experience servicing customers in the U.S. / North America. </li>
	<li>Background in handling internet-related products such as web hosting and web design.</li>
	<li>Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines. </li>
	<li>Highly adaptable and willing to learn in a fast-paced work environment.</li>
	<li>Goal-driven and detail-oriented. </li>
	<li>Positive attitude and willing to work with a team. </li>
	<li>Salesforce knowledge is a strong plus. </li>
	<li>Wordpress knowledge is a strong plus. </li>
</ul>

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