LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About Us

SeriousMD is a HealthTech startup that operates the largest practice management application in the Philippines accompanied by NowServing, a platform connecting Doctors and Patients as well as providing healthcare services to Filipinos everywhere. Together, SeriousMD &amp; NowServing is an end-to-end healthcare platform and our sole mission is to improve healthcare through technology. Our team culture revolves around excellence, a sense of family, cooperation, and sharing.

About the Role

As a Senior Architect, you will be working as part of our Product Team in designing software solutions for our healthcare products.

<ul>
	<li>Design software solutions to integrate systems from 3rd party vendors and various stakeholders</li>
	<li>Able to effectively communicate design solutions to stakeholders the team</li>
	<li>Work with a cross-functional team to deliver the best consumer experience possible</li>
	<li>Lead a team of developers from backend to frontend systems</li>
	<li>Responsible in leading the team in locating and directing resolutions for critical issues related to hardware and software system</li>
	<li>Experienced in working with monolithic and microservices architectures</li>
	<li>Experienced with working SQL Databases with MSSQL Server as a plus</li>
	<li>Familiarity with NoSQL databases using MongoDB and LevelDB is a plus</li>
	<li>Familiarity with Nodejs, Typescript, C#, ASP.NET and ASP.NET Core is a plus</li>
	<li>Familiarity with VueJS and ReactNative is a plus</li>
</ul>

Software Architect

Glyph is one of the largest mobile and web services companies in the Philippines. Since the company was incorporated in 2011, Glyph has created mobile and web services for some of the largest enterprises in the country. The company is a certified Amazon Web Solutions Partner and a Google Cloud Partner.

GlyphStudios, Inc.

As a Software Developer, you will be part of a team responsible for the following:

<ul>
	<li>Develop/ create artificial intelligence and e-commerce services.</li>
	<li>Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks, etc.</li>
	<li>Reviewing current systems</li>
	<li>Presenting ideas for system improvements, including cost proposals</li>
	<li>Working closely with analysts, designers and staff</li>
	<li>Testing the product in controlled, real situations before going live</li>
	<li>Preparation of training manuals for users</li>
	<li>Maintaining the systems once they are up and running</li>
</ul>

 Why Join Us? 

● Work in a fast-paced, collaborative environment with a passionate team. 

● Opportunity to work on cutting-edge technologies and projects with direct impact. 

● Competitive salary, benefits, and continuous learning opportunities. 

If you are passionate about creating scalable, reliable, and high-performance applications and enjoy working in a collaborative environment, we would love to hear from you!

Senior Software Developer

<ul>
	<li>Software QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions.</li>
	<li>He will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective.</li>
	<li>It will monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.</li>
	<li>Software QA engineer may also review product requirements and specifications in order to foresee potential issues, provide input of functional requirements and advise on design.</li>
	<li>Other duties include making suggestions to improve testing strategies, as well as utilizing databases to create reports and presentations on any defects.</li>
</ul>

Software Quality Assurance (QA) Specialist

1. Company Overview
Nova Virtual Solutions and Nova Tech is a modern virtual assistant company that blends human expertise with in-house web development. We provide high-quality administrative, creative, and operational support to businesses and professionals worldwide. Our built-in technology assistant, that uses cutting edge technology to shape the user interfaces and experiences of our software products.  This includes Nova Care’s EVV system and various web and mobile applications developed by Nova and it's affiliated organizations gives enhanced productivity by automating routine tasks, improving workflow efficiency, and ensuring fast, accurate support to our clients.

2. Mission Statement

Our mission is to empower individuals and businesses by delivering reliable, efficient, and tech-enhanced virtual assistance that simplifies operations and supports growth.

3. Vision Statement

We aim to become a global leader in hybrid virtual support, where human intelligence and advanced automation work together to create seamless productivity experiences.

4. Services Offered

Administrative Support: Email management, scheduling, data entry, document preparation.
Customer Support: Responding to inquiries, ticket management, customer follow-up.
Business Operations: Project coordination, CRM upkeep, reporting.
Social Media Assistance: Basic content scheduling, marketing campaigns, engagement tracking and research.
AI-Enhanced Automation: Chat assistance, automated reminders, workflow optimization powered by application affiliated to Nova Tech.

5. Our Technology Assistant: NovaTech AI

NovaTech AI is an integrated virtual technology assistant designed to streamline tasks, automate repetitive processes, and deliver quick insights. It works alongside our human assistants to:
Automate scheduling and reminders
Provide real-time research and information
Generate reports and summaries
Increase accuracy and reduce turnaround time
Support clients 24/7

6. Target Clients

Our services are tailored for:

Clients who with to optimize their productivity by using Virtual Assistant's services such as:

Awareness of the specific protocols and policies, with healthcare experience
Provide clear directions for the policies and procedures to the clients, by providing a tailored contact number for each entity.
Email responses and coordination, minutes of the meeting and daily activity reminders.
Tracking and reminders for any deadlines and nearing due tasks.
Knowledge about marketing and platforms niche (Indeed, Meta, LinkedIn, Instagram) 
Tech skills to keep track of time and compliances, providing assistance in filling out forms, etc.
HIPAA compliant Virtual Assistants


Nova Virtual Solutions

Role overview

We are looking for a senior quality assurance automation engineer / quality assurance lead to lead our quality engineering initiatives. you will help transition our testing practices from manual verification to a reliable automation framework integrated into our software delivery process.

The role focuses on automated testing, application quality, database performance, security, data protection, production monitoring, and manual testing.

Key responsibilities

Automated testing

Build and maintain automated end-to-end test suites using cypress and playwright.

Automate critical workflows including employee onboarding, document generation, electronic signatures, document uploads, visit verification, and timesheets.

Maintain component and unit tests using vitest and react testing library.

Identify gaps in test coverage and improve automated regression testing.

Backend and api testing

Write integration and unit tests using pytest and pytest-django for django applications.

Write automated tests using phpunit for laravel applications.

Implement openapi schema testing using drf-spectacular and swagger.

Test authentication, user permissions, api inputs, and security controls.

Help prevent breaking changes between backend services and frontend applications.

Continuous integration and quality gates

Integrate automated tests into gitlab pipelines.

Configure automated quality checks for staging and production branches.

Configure test environments using postgresql, mysql, mariadb, and redis.

Enforce code quality standards using eslint and prettier.

Performance and database testing

Identify and prevent n+1 database query problems.

Verify database query optimization in django and laravel.

Monitor background workers using celery and laravel horizon.

Test batch processing reliability and failed job recovery.

Security and data protection

Ensure testing processes follow applicable hipaa and data protection requirements.

Prevent protected health information and personally identifiable information from appearing in logs or test results.

Create anonymized test data using factory-boy and faker.

Verify that error responses do not expose stack traces, environment variables, or sensitive information.

Production monitoring

Monitor sentry and uptime kuma for application issues and regressions.

Investigate production issues and help identify root causes.

Convert production issues into automated regression tests.

Manual testing

Maintain the portal manual qa masterlist and regression test documentation.

Conduct smoke testing for major deployments and infrastructure changes.

Test third-party integrations such as google recaptcha, turnstile, and calendly.

Document testing procedures and release validation steps.

Requirements

Strong experience in quality assurance and test automation.

Hands-on experience with cypress and/or playwright.

Experience with backend and api testing.

Experience with pytest, pytest-django, and/or phpunit.

Familiarity with django, laravel, and rest apis.

Experience with gitlab pipelines or similar continuous integration systems.

Understanding of database testing and query optimization.

Familiarity with postgresql, mysql, mariadb, redis, and background job processing.

Strong analytical and problem-solving skills.

Ability to work independently and collaborate with development teams.

Senior QA Lead Automation Engineer

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

Summary

You will support project teams working on developing and maintaining mobile &amp; web applications. In this role, you and other specialized roles will work together to fulfill projects ranging from simple features to complex requirements, that demand further growth in deeper systems administration and technologies.

 

Description

We expect you to﻿:

<ul>
	<li>Focus on supporting company operations in adherence to industry best practices and ThinkBIT’s project life cycle,</li>
	<li>Analyze and figuring out the system needs of an organization</li>
	<li>Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization</li>
	<li>Install and upgrade computer components and software, manage virtual servers, and integrate automation processes</li>
	<li>Responsible for capacity and storage planning of projects</li>
	<li>Planning a strategy to maintain system security on the computers and the network as a whole</li>
	<li>Optimizing and evaluating the system regularly</li>
	<li>Assigning and updating security permissions for the system network</li>
	<li>Training or directing users on the correct use of software and hardware within the system</li>
	<li>Performing problem-solving tasks when alerted by a user or monitoring system</li>
	<li>Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.</li>
</ul>

DevOps Engineer Work From Home

The Role:

As a Full Stack Engineer, you will play a crucial role in developing and maintaining both our core web applications (NHC Portal and API) and our mobile offerings. You will collaborate closely with cross-functional teams to design, build, and deploy scalable solutions that directly impact our users.

Key Responsibilities:

Develop, test, and maintain features for the NHC web portal and backend API.

Design and implement robust, scalable, and secure RESTful APIs.

Lead the development and deployment of our Android mobile applications.

Manage deployment processes for Android apps to the Google Play Store.

Collaborate on database design and optimize queries.

Work within an AWS cloud environment, utilizing services for hosting, data storage, and compute.

Participate in code reviews, ensuring adherence to security and HIPAA compliance standards.

Write clean, maintainable, and well-documented code.

Full Stack Engineer with Mobile Experience

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Read this before you apply

Most job ads try to appeal to everyone. This one will not. We want one person, a 6-Tool Player who wants to own a set of books properly and be held to it. If that is you, this could be the best role you take.

Clear Admin People helps Australian businesses grow by pairing them with the top 2% of Filipino professionals, the people we call 6-Tool Players. We have been work from home since 2020. We build careers, not seats. And we lead our people properly, which is the part that will decide whether you belong here.

The client and the role

You will work for one Australian client, a managed service provider and ICT consultancy in Perth. You will run their accounts, working alongside their team and their engineers, with Clear behind you. You are not joining a finance team. Payroll stays with the client. Everything else on this page is yours.

What you will own

Recurring managed service billing

<ul>
	<li>Reconcile a month of onboarding and offboarding notices from the engineers against each customer's recurring sales order, adjust the seats and licences, then raise the invoices. Customer seat counts run from five to a hundred.</li>
	<li>Keep the recurring templates accurate month to month, so the next month carries forward correctly. That only happens if the process is followed every time. It will be yours to follow.</li>
</ul>

Professional services billing

<ul>
	<li>Pull the engineers' logged time out of the client's CRM each month, take it into Excel and break it up by customer.</li>
	<li>Find time that has been billed twice, take it out, then go back to the engineer on anything that should be written off or given away.</li>
	<li>Invoice mid month for the month past. This is the part of the job that carries the most judgement.</li>
</ul>

Collections

<ul>
	<li>Work the aged receivables ledger by telephone. You will follow up outstanding accounts by phone and email, establish clear payment commitments, and maintain accurate collection records..</li>
	<li>Get the customer to name a date they will pay by, then be back on the phone the day before that date.</li>
	<li>Report on the ledger every month and escalate on time.</li>
</ul>

Purchase orders and accounts payable

<ul>
	<li>Raise purchase orders for hardware, software licences and office supplies when the engineers need them.</li>
	<li>Process supplier invoices from hardware distributors, software vendors and cloud licence providers, then verify each one against its purchase order.</li>
	<li>Reconcile supplier statements, resolve discrepancies and answer supplier queries.</li>
</ul>

The books

<ul>
	<li>Record and reconcile transactions in MYOB, run the bank and account reconciliations and code expenses.</li>
	<li>Investigate unreconciled transactions rather than park them.</li>
	<li>Close the month cleanly and keep the records straight enough that somebody else could pick them up.</li>
</ul>

Two billing cycles run side by side. The recurring managed service invoices go out at the start of the month for the month ahead, with payment due by the end of it. The professional services invoices go out mid month for the month past, on shorter terms. You will carry both.

Are you a 6-Tool Player

It is all or nothing. There is no five-tool player. Miss one and you miss them all.

<ul>
	<li>Adult. You take absolute responsibility for your outcomes and do not apportion blame.</li>
	<li>Smart. You improve a process.</li>
	<li>Professional. You develop your skills, and assure the quality of your own work.</li>
	<li>Empathetic. You truly understand the impact your attitude and your work have on other people.</li>
	<li>Competitive. You actively compete with yourself to improve your output.</li>
	<li>Thirst for Learning. You build your skills off your own initiative.</li>
</ul>

Bookkeeper │ Australian Client

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo is looking for a Tier 1 Product Support Representative to join our Manila team to work alongside our US operations group.

Goal: The primary goals of a product support specialist are to master the product and services of the company, to provide technical assistance by addressing inquiries and resolving complaints, to provide a higher level of customer support and to ensure customer satisfaction.

The primary responsibility of this role is to provide client support, troubleshooting help and guidance/training to clients and address questions and concerns on the use of our tools and systems. The Product Support Specialist will communicate with clients via phone, email and chat.

 

Responsibilities:

<ul>
	<li class="text-justify">Identify, investigate, and resolve client problems and handle technical support cases through phone, chat and email submissions.</li>
	<li>Respond (via phone/email/chat) to all clients in a timely manner to provide a high level of customer support.</li>
	<li>Maintain client confidence by keeping their information confidential.</li>
	<li>Field support calls, chat, email, and/or other communication from clients with inquiries about our systems and products.</li>
	<li>Consult with users to determine steps and procedures taken to identify and resolve the problem.</li>
	<li>Apply knowledge of computer software, hardware, and procedures to solve problems.</li>
	<li>Collaborate with other teams/departments (Client Success, Billing, Implementations, Branded Sites, Marketing, Tech Teams) to research and resolve problems.</li>
	<li>Maintain knowledge of technology innovations and trends.</li>
	<li>Performs other related duties as assigned.</li>
	<li>Develop great client relationships to keep clients excited about joining Ylopo</li>
	<li>Speak confidently and professionally with clients.</li>
	<li>Serve as subject matter expert for the Ylopo process.</li>
	<li>Learn the ins and outs of Ylopo products.</li>
</ul>

Tier1 Product Support Specialist

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

Live Chat Support

We are a BPO located in Baguio City catering to Law Firms and Real Estate Companies in the US who have been our partners since 2007.

We specialize in paralegal services that include drafting legal documents, legal research, client interviews, appointment setting, case monitoring and case management.

We also have administrative assistant roles with tasks that include inbound client maintenance calls, outbound service calls, maintenance ticket monitoring, rent roll maintenance and video surveillance review.

We are looking for people who would like to grow our business with us.

Optimum Transsource Inc.

<ul>
	<li>Manage attorney and office calendars</li>
	<li>Schedule court appearances, meetings, and deadlines</li>
	<li>Track appointments and follow-ups</li>
	<li>Answer incoming phone calls professionally</li>
	<li>Take messages and route calls appropriately</li>
	<li>Send reminder emails and communications</li>
	<li>Maintain spreadsheets and internal tracking systems</li>
	<li>Assist with general administrative and clerical tasks</li>
	<li>Coordinate with team members to ensure deadlines are met</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This test unit measures the ability to be brief and concise in written communication by avoiding redundancies

Efficient communication is effective communication. The more direct and accurate the message is, the clearer and the faster it gets to the receiver with little to no misinterpretation. And because businesses have more important tasks to do than read long-winded text or documents, hiring employees with this skill is a smart choice. This test measures the ability of the candidate to compose concise communication.

Brevity (Written)

This test unit assesses the ability to think in constructs and determine how to combine and categorize ideas and things together in a way that makes logical sense.

Organizing

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Administrative Assistant

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level).

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

Persuasion and Negotiation

Project Management

Stakeholder Management

Customer Service

Problem Solving

Critical Thinking

Communication Skills

VIP Web Consultant | Customer Service | Remote

The job responsibilities include everything related to quality assurance of the softwares in the ecosystem.

<ul>
	<li>
	Craft comprehensive test plans that ensure rigorous testing of our software products.
	</li>
	<li>
	Identify, document, and replicate reported issues for effective resolution.
	</li>
	<li>
	Collaborate with customer service to swiftly pinpoint bugs and enhance user experience.
	</li>
	<li>
	Update internal documentation consistently, ensuring it reflects the latest updates and changes.
	</li>
	<li>
	Report performance issues and work towards enhancing the overall user experience.
	</li>
	<li>
	Actively participate in company-led improvement programs and initiatives.
	</li>
</ul>

App Quality Assurance (QA) Specialist

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Responsibilities:

<ul>
	<li>Work on assigned projects using mainly Ruby on Rails and React</li>
	<li>Occasionally assist with planning and designing product features</li>
	<li>Design, build, and maintain efficient, reusable, and reliable code</li>
	<li>Reverse engineer and update existing codes for better readable approach and performance improvement</li>
	<li>Monitor and improve the performance of the web application</li>
	<li>Querying and showing data depending on the given requirements</li>
	<li>Research current and existing technologies for potential use</li>
	<li>Help troubleshoot and fix problems in production</li>
</ul>

Web Developer | Junior to Mid

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

About the role 
NCS Philippines is seeking a highly skilled Technical Pre Sales (Network/Cloud/Testing) professional to join our dynamic team. As a Technical Pre Sales consultant, you will play a crucial role in driving the success of our network, cloud, and software testing solutions. This is a full-time position based in Taguig City, Metro Manila, offering the opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.

<ul>
	<li>Conduct technical presentations and demonstrations to potential clients, showcasing the capabilities of our network, cloud, and testing solutions</li>
	<li>Collaborate with sales teams to understand client requirements and translate them into tailored technical solutions</li>
	<li>Provide expert guidance and support to clients throughout the pre-sales process, ensuring their needs are fully addressed</li>
	<li>Actively participate in the development of solution proposals, including the creation of technical architectures and specifications</li>
	<li>Stay up-to-date with the latest industry trends, technologies, and best practices in network, cloud, and software testing</li>
	<li>Assist in the delivery of proof-of-concept demonstrations and pilot projects</li>
	<li>Contribute to the continuous improvement of our pre-sales processes and tools</li>
</ul>

Selling

Technical Pre Sales

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Remedy is looking for creative, hardworking, and organized individuals to intern with our design team!

<ul>
	<li>The Multimedia Intern will work directly with our Creative Lead in conceptualizing and executing marketing efforts to help expand the Remedy brand.</li>
	<li>The focus of this internship will be video editing but will also involve a bit of photo editing.</li>
	<li>You will be helping us grow our social media presence to create, design, and edit high quality short videos.</li>
</ul>

Successful candidates will have the opportunity to develop their skills in these areas while gaining valuable exposure to the aesthetic industry.

Kalibrr Job Search