NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

About the role 
NCS Philippines is seeking a highly skilled Solutions Engineer (Cloud) professional to join our dynamic team. As a Solutions Engineer consultant, you will play a crucial role in driving the success of our network, cloud, and software testing solutions. This is a full-time position based in Taguig City, Metro Manila, offering the opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.

<ul>
	<li>Conduct technical presentations and demonstrations to potential clients, showcasing the capabilities of our network, cloud, and testing solutions</li>
	<li>Collaborate with sales teams to understand client requirements and translate them into tailored technical solutions</li>
	<li>Provide expert guidance and support to clients throughout the pre-sales process, ensuring their needs are fully addressed</li>
	<li>Actively participate in the development of solution proposals, including the creation of technical architectures and specifications</li>
	<li>Stay up-to-date with the latest industry trends, technologies, and best practices in network, cloud, and software testing</li>
	<li>Assist in the delivery of proof-of-concept demonstrations and pilot projects</li>
	<li>Contribute to the continuous improvement of our pre-sales processes and tools</li>
</ul>

Selling

Cloud Solutions Engineer

We do AI for your business, so you don't have to.

Stop wasting time learning to prompt, chasing new tools, or counting tokens. With decades of experience building mission-critical software, we deliver custom-built systems that scale your business.

Small team based in Melbourne, Australia. 

UpScale Solutions Pty Ltd

This is a combined role, approximately 70% Quality Assurance and 30% Executive Assistant and business administration support. The QA work focuses on manual, user-level testing of custom software systems we build for our clients — working through real user flows, validating against business requirements, finding edge cases, and documenting issues clearly for our development team. The EA work supports our CEO and the day-to-day running of the business, including calendar, inbox, and client correspondence.

Day-to-day responsibilities include:

<ul>
	<li>Test client software projects manually against documented business requirements</li>
	<li>Identify functional, UX, and regression issues across web-based applications</li>
	<li>Write clear, reproducible bug reports and GitHub issue cards</li>
	<li>Collaborate with developers to clarify requirements and verify fixes</li>
	<li>Contribute to test plans for new features and releases</li>
	<li>Manage the CEO's calendar, inbox, and meeting coordination</li>
	<li>Draft and handle client-facing administrative correspondence on behalf of the CEO</li>
	<li>Support internal business operations, documentation, and scheduling</li>
</ul>

Quality Assurance Analyst & Executive Assistant

About the role 
NCS Philippines is seeking a highly skilled Technical Pre Sales (Network/Cloud/Testing) professional to join our dynamic team. As a Technical Pre Sales consultant, you will play a crucial role in driving the success of our network, cloud, and software testing solutions. This is a full-time position based in Taguig City, Metro Manila, offering the opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.

<ul>
	<li>Conduct technical presentations and demonstrations to potential clients, showcasing the capabilities of our network, cloud, and testing solutions</li>
	<li>Collaborate with sales teams to understand client requirements and translate them into tailored technical solutions</li>
	<li>Provide expert guidance and support to clients throughout the pre-sales process, ensuring their needs are fully addressed</li>
	<li>Actively participate in the development of solution proposals, including the creation of technical architectures and specifications</li>
	<li>Stay up-to-date with the latest industry trends, technologies, and best practices in network, cloud, and software testing</li>
	<li>Assist in the delivery of proof-of-concept demonstrations and pilot projects</li>
	<li>Contribute to the continuous improvement of our pre-sales processes and tools</li>
</ul>

Technical Pre Sales

Hutility Integrated Systems is a Canada-based technology solutions provider specializing in utility management, smart infrastructure, and digital transformation services. The company delivers innovative software and system integrations that help organizations optimize operations, improve efficiency, and make data-driven decisions. With a focus on reliability, scalability, and modern technologies, Hutility supports clients across various industries by providing tailored solutions in areas such as energy management, automation, and IT infrastructure.

Hutility

We're looking for someone who's naturally curious about how systems, processes, and numbers work. 

If you've ever looked at a transaction and wondered, "Did that actually post correctly?" or followed a workflow end-to-end just to make sure every step behaved the way it should, you'll probably enjoy this role. 

We're not building consumer apps where success is measured by clicks and page views. We're working with business systems that support accounting, billing, operations, and day-to-day workflows. 

Your job is to make sure the system behaves the way the business expects it to—even when things get complicated. 

This isn't just about checking whether a button works. 

It's about understanding how a process should work, validating outcomes, and catching issues before they impact the business. 

What you'll be doing 

<ul>
	<li>Testing enhancements, fixes, and new functionality across ERP software and related business systems </li>
	<li>Following business workflows end-to-end to make sure transactions, data, and processes behave correctly </li>
	<li>Working closely with consultants and subject matter experts to understand what the expected outcome should be </li>
	<li>Validating accounting, billing, operational, and ERP-related processes </li>
	<li>Finding, documenting, and clearly communicating issues so they can be resolved efficiently </li>
	<li>Writing test cases that reflect real-world business scenarios, not just system requirements </li>
	<li>Verifying reports, calculations, integrations, and data accuracy </li>
	<li>Helping improve testing processes, documentation, and overall system quality </li>
	<li>Exploring ways to make testing more efficient through automation and AI-assisted tools where appropriate </li>
	<li>Supporting user acceptance testing and release validation activities </li>
</ul>

You'll be a great fit if you...

<ul>
	<li>Have experience testing ERP, accounting, finance, billing, inventory, payroll, or other business systems </li>
	<li>Understand how business processes translate into system workflows </li>
	<li>Have experience creating test cases, executing test plans, and documenting defects </li>
	<li>Are comfortable validating calculations, reports, financial data, and business rules </li>
	<li>Can work closely with consultants, subject matter experts, and business stakeholders to understand expected outcomes </li>
	<li>Have strong analytical and problem-solving skills </li>
	<li>Pay attention to details that can impact business operations, reporting, or financial accuracy </li>
	<li>Are comfortable working in complex systems with interconnected processes </li>
</ul>

Bonus points if you've done this before 

<ul>
	<li>Tested ERP platforms such as SAP, Oracle, NetSuite, Microsoft Dynamics, Acumatica, or similar business systems </li>
	<li>Worked with accounting, finance, procurement, inventory, payroll, or billing workflows </li>
	<li>Have web app testing experience (Cypress, Playwright, Postman, or similar) </li>
	<li>Participated in ERP implementations, upgrades, or system migrations </li>
	<li>Used SQL or reporting tools to validate data </li>
	<li>Proactively identifies opportunities to improve product functionality, user experience, workflows, or overall system efficiency. </li>
</ul>

What success looks like 

<ul>
	<li>Business processes work the way they're supposed to </li>
	<li>Issues are identified before users encounter them </li>
	<li>Defects are documented clearly and resolved efficiently </li>
	<li>System changes don't create unexpected downstream problems </li>
	<li>Stakeholders trust the quality of releases because critical workflows have been thoroughly validated </li>
	<li>Testing becomes smarter, more efficient, and more scalable over time </li>
	<li>The team has confidence that what's being released will support the business—not disrupt it </li>
</ul>

QA Analyst for ERP System

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be the development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Job Responsibilities:

Design and build applications for the iOS platform

Ensure the performance, quality, and responsiveness of applications

Collaborate with a team to define, design, and ship new features

Identify and correct bottlenecks and fix bugs

Help maintain code quality, organization, and automatization

Integration of user-facing elements developed by front-end developers with server-side logic

Writing reusable, testable, and efficient code

Design and implementation of low-latency, high-availability, and performant applications

Able to attend all Team Meetings and facilitate if necessary

iOS Developer

The QA Tester is responsible for ensuring that products such as websites, themes, and plugins conform to standards by executing test plans.

Test plans for websites cover requirements that developers and project leaders must complete when projects launch. The process involves creation of proper documentation, cross-browser checks, and making sure that the final product adheres to client requirements.

The QA Tester also reviews in-house themes and plugins to help minimize bugs after deployment. He/she coordinates with the product development to fix issues.

Responsibilities include:

<ul>
	<li>Conduct automated testing procedures on websites/app.</li>
	<li>Test internal tools such as Wordpress plugins and themes.</li>
	<li>Perform diagnostics and provide developers the steps to replicate bugs.</li>
	<li>Provide documentation and project history by submitting site issues to Salesforce and Gitlab.</li>
	<li>Perform minor adjustments and maintenance such as inputting DNS records and upgrading Wordpress plugins.</li>
	<li>Timely complete assigned projects and meet required monthly output.</li>
	<li>Coordinate with and provide updates to team leader and project managers about deliverables.</li>
	<li>Experience in Selenium/Cypress/New Relic Synthetics is a must</li>
</ul>

Software Quality Assurance (QA) Engineer

SimplerSupply is a low-cost, lightweight B2B ordering system that simplifies your everyday operations. Built from the ground up for SMEs, it's truly plug-and-play: no IT setup, no training, no costly implementation. Just less chaos, and better flow.

Simpler Supply

We're looking for a freelance software engineer to support our project on an hourly basis.

We're building an order management system focused on SMEs in the Southeast Asia market, designed to make order replenishment simpler for retailers and suppliers. Our mission is to promote sustainability by reducing food and product wastage, improving operational efficiency, and lowering carbon emissions through optimized deliveries.

What you'll be doing:

<ul>
	<li>Develop and maintain backend services using Go</li>
	<li>Build and improve frontend components using React.js</li>
	<li>Implement features independently based on clear instructions</li>
	<li>Colaborate via GitHub for version control, pull requests, and code reviews</li>
	<li>Work closely with our team to deliver features and fixes in a timely manner</li>
</ul>

What we're looking for:

<ul>
	<li>Proven experience with Go (Golang) for backend development</li>
	<li>Strong knowledge of React.js and modern frontend practices</li>
	<li>Comfortable with GitHub workflows (branches, pull requests, issues)</li>
	<li>Able to work independently and communicate clearly — this is a fully remote role</li>
</ul>

Nice to have:

<ul>
	<li>2+ years of professional experience in full-stack development</li>
	<li>Experience with RESTful APIs or GraphQL</li>
	<li>Familiarity with cloud platforms (AWS, GCP, or similar)</li>
	<li>Knowledge of SQL databases</li>
</ul>

As we're an early stage startup, the role is remote, and on a freelance/hourly basis for now. We're cool with flexible working hours, but reliable communication is a table-stake.

If this sounds like your sweet spot in full-stack development, let’s get moving—I’m ready to review your approach and timeline.

Full Stack Software Engineer, Remote

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About Us

SeriousMD is a HealthTech startup that operates the largest practice management application in the Philippines accompanied by NowServing, a platform connecting Doctors and Patients as well as providing healthcare services to Filipinos everywhere. Together, SeriousMD &amp; NowServing is an end-to-end healthcare platform and our sole mission is to improve healthcare through technology. Our team culture revolves around excellence, a sense of family, cooperation, and sharing.

About the Role

As a Senior Architect, you will be working as part of our Product Team in designing software solutions for our healthcare products.

<ul>
	<li>Design software solutions to integrate systems from 3rd party vendors and various stakeholders</li>
	<li>Able to effectively communicate design solutions to stakeholders the team</li>
	<li>Work with a cross-functional team to deliver the best consumer experience possible</li>
	<li>Lead a team of developers from backend to frontend systems</li>
	<li>Responsible in leading the team in locating and directing resolutions for critical issues related to hardware and software system</li>
	<li>Experienced in working with monolithic and microservices architectures</li>
	<li>Experienced with working SQL Databases with MSSQL Server as a plus</li>
	<li>Familiarity with NoSQL databases using MongoDB and LevelDB is a plus</li>
	<li>Familiarity with Nodejs, Typescript, C#, ASP.NET and ASP.NET Core is a plus</li>
	<li>Familiarity with VueJS and ReactNative is a plus</li>
</ul>

Software Architect

Hire Manila is recruiting on behalf of our client, a growing technology company looking for a Software Engineer with experience in data engineering, cloud technologies, and AI-powered solutions.

This role will be part of the data team and will help transform data pipelines, build APIs, develop AI workflows, and contribute to the overall software architecture.

Responsibilities

<ul>
	<li>Design and maintain scalable data pipelines</li>
	<li>Build and maintain APIs and backend services</li>
	<li>Develop AI-powered workflows and automation solutions</li>
	<li>Work with cloud infrastructure and deployment processes</li>
	<li>Collaborate with engineers, product teams, and stakeholders</li>
	<li>Contribute to system architecture and technical decisions</li>
	<li>Support continuous improvement of development processes</li>
</ul>

Senior Software Developer

In 1999, Oriental Sheet Piling (OSP) joined forces in a strategic alliance with the European ARBED (now ArcelorMittal), the world’s largest supplier of steel foundation solutions. We become their sole distribution unit within Asia for steel sheet piles.

We combined the technical know-how of ArcelorMittal with our own local in-depth expertise in construction and engineering fields. We deliver stellar services from project planning, application and optimisation, all the way to project completion. Our goal is to captain the foundation steel industry in Asia with industry-leading support and resources.

OSP is part of Oriental Castle Group. Over the past 20 years, Oriental Castle has grown from this single foundation steel unit in Malaysia into an investment group passionate in the industries of foundational steel manufacturing, construction, engineering, infrastructure and motor dealerships.

Today, we’re engaged in diverse portfolio of industries across Asia, with headquarters in Kuala Lumpur, Penang and Shanghai. Our mission is to be known for our committed and earnest work ethic, where we bring creativity, innovation and quality into the good work we do.

We take a long term view on all our businesses with the vision to champion meaningful projects in and around our communities. To achieve this vision, we empower the great ideas and valued minds with us, with the dedication to turn these great ideas into a reality that positively transform the lives around us.


Oriental SP Inc.

Roles &amp; Responsibilities:

<ul>
	<li>Explore and develop new customer in foundation steel solution;</li>
	<li>Commercial for project and leasing sales;</li>
	<li>Plan, implement and organize customer or consultant visit/meeting to close new sales to achieve sales targets;</li>
	<li>Preparation of tender document, quotation and follow up after sales services as well as ensure timely collection;</li>
	<li>Sales management including sales &amp; project report and execution of sales orders;</li>
	<li>Perform market/competitor analysis and monitor market trend and requirements;</li>
	<li>Prepare marketing and sales strategy plans as part of the Company overall market development plan;</li>
	<li>Drive sales force to achieve key performance result.</li>
</ul>

Sales Engineer

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

ABOUT US 
 
We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward. 
 
Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world. 
 
We're building a reliable, secure, and scalable DevOps infrastructure to support our growing applications. Our team focuses on automation, cloud efficiency, and security best practices while ensuring smooth deployments and system reliability. We run on AWS, Docker, and CI/CD automation, and we're continuously improving our cloud infrastructure, security, and database performance.

 

THE ROLE

This is an AWS infrastructure and operations focused DevOps role. The position focuses on AWS cloud infrastructure, system reliability, monitoring, and security operations. While some scripting and automation is required, this is NOT a software development role. If you love optimizing cloud environments, automating workflows, and implementing security best practices, we’d love to have you onboard!

Responsibilities:

 
AWS Infrastructure &amp; Security

- Follow AWS Well-Architected - learn, measure, and build using architectural best practices. 
- Design, deploy, and maintain AWS cloud infrastructure (Fargate, ECS, ECR, EC2, S3, IAM, VPC, CloudWatch and others). 
- Implement IAM best practices, access control, and security logging. 
- Monitor system logs, security alerts, and cloud compliance tools to maintain a secure environment. 
- Research current and existing technologies for potential use. 
- Help troubleshoot and fix problems in production.

- Strong interest in Linux system administration, cloud infrastructure operations, and production system reliability.

 
Containerization &amp; CI/CD

- Manage Docker containers and optimize AWS Fargate workloads. 
- Build and maintain CI/CD pipelines using AWS CodePipeline, CodeBuild, and CodeCommit. 
- Conduct security scanning (e.g., Trivy, AWS Inspector) on container images.

 
PostgreSQL &amp; Database Operations

- Deploy and maintain automated backups. 
- Configure connection pooling and security. 
- Implement PostgreSQL read replicas for scaling. 
- Monitor database performance and ensure secure database configurations.

 
Security &amp; Monitoring 

- Maintain AWS Security best practices, including encryption, logging, and monitoring. 
- Implement network security controls (VPC, security groups, firewall rules). 
- Automate security checks and proactively identify vulnerabilities in cloud workloads.

 
Nice-to-Have Skills (Big Plus, but Not Required):

- Familiarity with Ruby on Rails, PostgreSQL, Redis, and Memcached. 
- Experience with AWS WAF, GuardDuty, or security auditing tools. 
- Infrastructure as Code (IaC) experience with CloudFormation. 
- Knowledge of Redis &amp; Memcached performance tuning. 
- Scripting experience in Bash, Python, or Ruby. 
- New Relic 
- Gitlab 
- Fastlane 
- Familiarity with CI/CD for mobile (Android and iOS) 
- Familiarity with Automated Testing

 
Why Join Us? 

- Work with a cloud-first DevOps team focused on security &amp; automation. 
- Solve AWS scaling and deployment challenges. 
- Opportunities to grow in DevOps, security, and cloud architecture.

Junior DevOps Engineer (AWS)

We’re hiring an SEO Specialist (Junior) to support and execute SEO campaigns for US-based clients. This role works closely with project managers and content teams to improve search visibility, traffic, and overall site performance.

We’re looking for someone who can work with data, identify opportunities, and contribute to strategy, not just execute tasks.

Core Responsibilities

<ul>
	<li>Assist in website audits to identify technical, content, and optimization gaps</li>
	<li>Conduct keyword research and competitor analysis aligned with client goals</li>
	<li>Implement on-page SEO (content optimization, metadata, internal linking)</li>
	<li>Support technical SEO tasks including site structure, indexing, and performance improvements</li>
	<li>Contribute to SEO strategy recommendations based on data and insights</li>
	<li>Support off-page efforts including outreach and link-building</li>
	<li>Assist in Google Business Profile (GBP) setup, optimization, and basic troubleshooting</li>
	<li>Coordinate with project managers and content teams to deliver SEO initiatives</li>
	<li>Track performance and prepare basic SEO reports</li>
	<li>Stay updated on SEO trends, AI-driven search changes, and algorithm updates</li>
</ul>

Search Engine Optimization (SEO) Specialist

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

Live Chat Support

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Role: ISA

Responsibilities:

<ul>
	<li>Call and engage leads to schedule appointments with clients</li>
	<li>Conduct follow-ups and nurture prospects until appointments are set</li>
	<li>Handle inbound calls, texts, and emails from potential clients</li>
	<li>Follow scripts to deliver value and handle objections effectively</li>
	<li>Update CRM with accurate and timely client interaction details</li>
	<li>Coordinate and manage appointment calendars</li>
</ul>

Qualifications:

<ul>
	<li>Persuasive communicator who thrives on building connections</li>
	<li>Excellent English communication skills (verbal and written)</li>
	<li>Confident in phone calls and comfortable using call scripts</li>
	<li>Strong customer service mindset with active listening skills</li>
	<li>Persuasive, resilient, and goal-driven personality</li>
	<li>Organized and able to manage multiple follow-ups and schedules</li>
	<li>Experience in appointment setting, sales, or customer support</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

Appointment Setter

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

KPS Alarms is seeking a professional and dependable contractor for the position of Remote Customer Service Representative to join our team. The ideal candidate will have excellent phone communication skills, strong de-escalation abilities, accurate typing skills, and the ability to effectively multitask in a fast-paced environment. This position plays a key role in supporting customers, resolving concerns, and maintaining a high level of customer satisfaction.

 

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experienc</li>
</ul>

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

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