Tax Examiners and Collectors, and Revenue Agents

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

Who We Need:

As an Business Developement Associate (Crypto Outreach) at Expedock, you will help expand our client's presence within the crypto and Web3 ecosystem. This role is responsible for identifying relevant communities, engaging with founders, moderators, project teams, investors, and community members, and introducing their products and services in a natural, value-first manner.

What You’ll Do:

<ul>
	<li>Identify and research relevant crypto communities across:
	<ul style="list-style-type: circle;">
		<li>Discord</li>
		<li>Telegram</li>
		<li>X (Twitter)</li>
		<li>Reddit</li>
		<li>LinkedIn</li>
		<li>Farcaster</li>
		<li>Community forums</li>
	</ul>
	</li>
</ul>

<ul>
	<li>Join and actively participate in communities while following each platform's rules and etiquette.</li>
	<li>Introduce our services through personalized outreach and value-based conversations.</li>
	<li>Qualify prospects and identify projects that may benefit from our solutions.</li>
	<li>Book discovery calls or demos for the Business Development team.</li>
	<li>Track outreach activities using crm and outreach tools.</li>
	<li>Monitor discussions to identify opportunities, trends, and potential partnerships.</li>
	<li>Share market intelligence and community feedback with internal stakeholders.</li>
	<li>Collaborate with Marketing and Sales to refine messaging and outreach campaigns.</li>
	<li>Meet weekly outreach, engagement, and qualified lead generation targets.</li>
</ul>

Build relationships with:

<ul style="list-style-type: circle;">
	<li>Founders</li>
	<li>Community Managers</li>
	<li>Moderators</li>
	<li>Project Teams</li>
	<li>Investors</li>
	<li>Developers</li>
	<li>Finance professionals and industry stakeholders, where relevant</li>
</ul>

Technical Requirements

<ul>
	<li>Fiber internet (pldt Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps</li>
	<li>Backup internet (mobile hotspot or secondary isp) capable of at least 20 Mbps</li>
	<li>Quiet, conducive home workspace</li>
	<li>Optional: Wired Ethernet connection preferred during work hours</li>
	<li>Optional: Power backup (ups) if the location experiences frequent outages</li>
</ul>

Why Expedock

<ul>
	<li>Health Stipend &amp; Service Break Incentives: Access a dedicated health care subsidy/allowance and structured, paid service breaks after 3 months of successful collaboration.</li>
	<li>Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.</li>
	<li>Autonomous Remote Collaboration: Enjoy the freedom of a work-from-home set up backed by a highly communicative operational team that values professional growth and efficient delivery.</li>
	<li>Streamlined Project Onboarding: Transition seamlessly into the workflow with comprehensive system walkthroughs and client calibration documentation to ensure high-accuracy project delivery.</li>
</ul>

 

Candidate Data &amp; Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Business Development Associate Web3 and Crypto


Satellite Office is a leading offshore staffing and outsourcing partner that helps businesses build high-performing full-time teams in the Philippines. We work with global companies to create dedicated offshore teams that operate as a true extension of their business — giving clients full control, transparent pricing, flexible scaling, and access to exceptional talent backed by premium operational support.

 

Our services support a wide range of business functions, including customer experience and support, software and development teams, finance and back-office operations, digital marketing, creative services, and other specialist roles across growing industries. Through our people-first approach, we focus on building teams that stay, grow, and deliver long-term value for the businesses they support.

 

At Satellite Office, employee experience is at the heart of everything we do. We are committed to creating an environment where people can build meaningful careers while maintaining balance, wellbeing, and personal growth.

 

Our employees enjoy competitive compensation and benefits, ongoing learning and development opportunities, modern workplaces, and a culture that values collaboration, trust, and flexibility. We believe great teams are built by investing in people and creating a workplace where individuals feel supported to thrive both professionally and personally.

 

As a certified Great Place to Work and one of the leading offshore employers in the Philippines, Satellite Office continues to attract talented professionals who want to work with global brands, develop their careers, and be part of a company that values performance, culture, and long-term success. Through our strategic growth partnership model, employees work directly with international clients, integrate into global teams from day one, and contribute to meaningful business outcomes in a dynamic and future-focused work environment.

Satellite Office 

executive assistant (business support)

work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be awesoME! apply now and discover the satellite office candidate experience – recognized as one of best among bpo companies worldwide.

what is an executive assistant (business support)?

our awesome client, a fast-growing, multi-business group with operations across the philippines and backed by international ownership, is looking for an executive assistant (business support) to be part of their business support and operations team.

support the administrative backbone of a growing organization by ensuring every business registration, bank account, employee onboarding requirement, and documentation process is completed accurately and efficiently.

work closely with internal teams while helping the company expand into new entities and locations through reliable administrative and operational support.

what will be your main responsibilities?

<ul>
	<li>handle end-to-end business registration and compliance documentation for new and existing entities.</li>
	<li>open and manage business bank accounts and coordinate all related paperwork.</li>
	<li>support payroll processing and onboarding requirements for retail staff, with full training provided on internal systems.</li>
	<li>encode, organize, and maintain accurate business records and documentation.</li>
	<li>research registration requirements, permits, licenses, and regulatory processes as the business expands.</li>
	<li>ensure all company documents are properly prepared, updated, and maintained.</li>
	<li>assist with administrative coordination across different business entities and locations.</li>
	<li>handle sensitive company and financial documents with confidentiality and professionalism.</li>
	<li>occasionally travel locally for branch visits, spot audits, or government and permit-related transactions within laguna and the south luzon area.</li>
</ul>

what’s in it for you?

<ul>
	<li>work-from-home flexibility, with only occasional local travel required.</li>
	<li>a ground-floor opportunity to grow alongside an expanding, multi-business group, with additional back-office roles expected as the company scales.</li>
	<li>hands-on training provided — no prior experience with internal systems is required to apply.</li>
	<li>standard monday–friday business hours.</li>
	<li>real job security with a client that has maintained zero staff attrition over the last 13 years.</li>
	<li>join a stable organization with a strong track record of employee retention and a commitment to long-term growth.</li>
	<li>be part of a company where your contributions directly support business expansion and operational success.</li>
</ul>

Executive Assistant Business Registration and Admin Support

Key Responsibilities

<ul>
	<li>Quoting against network inquiries: Prepare, send out, and gather feedback against inquiries arriving from our network partners.
	<ul>
		<li>Basis of quotation: mainly CW and specially designated excel files, both LCL and FCL, mainly DAP destination quotations that could be set up from readily available ratelists, and communicated in written form in English.</li>
	</ul>
	</li>
	<li>Rate Card Creation: Build comprehensive rate cards in Excel based on specific client requests, focusing on various origin and destination port pairs.</li>
	<li>Margin Application: Accurately apply designated profit margins and pricing instructions provided by the Rate Card Manager to base rates.</li>
	<li>System Administration: Enter, update, and manage rate card data within the CargoWise TMS (Transportation Management System) and designated excel sheet</li>
	<li>Customer Communication: Serve as the primary point of contact for clients regarding rate card inquiries. Answer questions related to freight validity, shipping line details, and port-to-port routing. This is to be negotiated internally still, communication especially with Hungarial local clients might face language barriers.</li>
	<li>Internal Coordination: Collaborate seamlessly with the internal Sales and Operations teams.</li>
	<li>Quote Modification: Process client feedback (e.g., requests for rate reductions or route modifications), coordinate internally for approval, and update rate cards accordingly. See same as with customer communication.</li>
	<li>Operational Handover: Once a rate card receives a "green light" from the client, accurately transition the order to the Operational team for shipment execution.</li>
</ul>

Sales Support Specialist for Airfreight and Seafreight

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We seek a highly organized and detail-oriented Operations Assistant to join our team. In this role, you will provide crucial support to both our operations and programming team, ensuring efficient daily operations.

We are a completely remote company but we have an office in Quezon City.

 

Responsibilities:

<ul>
	<li>Conducts training for customers/clients/internal team in using the product, Cast LMS</li>
	<li>Assists in fulfilling the client's requirements</li>
	<li>Creates support articles and documentation to improve the client's experience</li>
	<li>Assists in testing new features and e-learning courses</li>
	<li>Provides insights for further improvement of product and services based on client experience</li>
	<li>Contributes to a positive and productive team environment.</li>
	<li>Performs other duties as assigned by the supervisor.</li>
</ul>

Learning Management System LMS

Articulate (E-Learning Software)

Email Support

Chat Support

Writing

Technical Support

Communication Skills

Operations and Customer Support Assistant | Work from Home

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About Us 
Company Confidential is a fast-growing, dynamic firm providing top-tier managed business services to clients worldwide. We’re passionate about building scalable systems, delivering exceptional service, and growing together as a team.

 

Position Overview 
We are seeking a Digital Marketing Operations Specialist (HubSpot Expert) with 5+ years of experience to build marketing systems, execute high-impact campaigns, and support scalable marketing operations for both internal teams and clients.

You will serve as a go-to expert for HubSpot and marketing operations, driving automation, analytics, content development workflows, and cross-functional process optimization with both strategic and hands-on contributions.

The ideal candidate is a proactive selfstarter with a collaborative mindset and a strong desire to contribute to a positive, highperformance culture.

 

Position Overview

<ul>
	<li>Own the configuration, optimization, and governance of HubSpot (workflows, automation, lists/segments, forms, CRM settings, tracking, dashboards, reporting).</li>
	<li>Maintain and improve the MarTech stack; ensure system reliability, data cleanliness, documentation, and scalability.</li>
	<li>Build, launch, and optimize multi-channel digital campaigns across social, search, and email.</li>
	<li>Develop cost-efficient, high-ROI marketing engines for internal teams and external clients.</li>
	<li>Create playbooks, QA processes, SLAs, and workflow standards to improve operational efficiency.</li>
	<li>Gather, analyze, and report on KPIs (UTMs, attribution, funnel metrics, conversion rates).</li>
	<li>Present insights and optimization recommendations to leadership and client stakeholders.</li>
	<li>Coordinate briefs, assets, calendars, and deliverables with cross-functional teams.</li>
	<li>Mentor junior contributors and support a collaborative, high-performance culture with a path toward supervisory/player-coach responsibilities.</li>
</ul>

 

How to Apply 
Submit your resume, a brief cover letter, and any relevant certifications or work samples.

Remote Digital Marketing Operations Specialist II and HubSpot Expert

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Success Team

The Thumbtack Service &amp; Support Team brings the Thumbtack mission to life! We focus on providing a great experience to our users through building customer loyalty and helping professionals grow their businesses.

About the role

As a Customer Success Specialist (CSS), you bring our Thumbtack mission to life! This is a part of our inbound/outbound sales and success efforts, where you would work specifically to resolve customer plans to service their homes. By handling customer requests through our users' different channels (phone, chat, SMS, and email), you navigate the challenges of customer needs, profile requests, and more specifically service inquiries. Our best representatives are enthusiastic individuals who thrive in a fast-paced revenue-driving environment that builds customer trust, loyalty, and drive departmental goals. 

The ideal candidate will have a proven track record in outbound and inbound sales efforts, with experience in recovery and expansion programs. Must also be adaptable in your sales pitch to meet customer and departmental needs. 

What you’ll do

<ul>
	<li>Partner with our customers by listening to their needs and providing the best solutions - you’re the expert! </li>
	<li>Maintain excellent knowledge of Thumbtack’s products and services, as well as industry standards and best practices for home maintenance, improvement, and repair projects.</li>
	<li>Participate in at least 55 inbound and outbound calls per day with our users to determine the best solution to get jobs done.</li>
	<li>Successfully build rapport with the customers and be able to anticipate their needs</li>
	<li>Identify opportunities to cross-sell additional products or services to existing customers.</li>
	<li>Actively listen to customer concerns, have the ability to probe, and be able to provide recommendations when necessary.</li>
	<li>Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills while building a relationship with the caller.</li>
	<li>Proactively follow up with customers via SMS and/or email.</li>
	<li>Maintain high-performance metrics including revenue attainment, quality adherence, efficiency, customer satisfaction, and net promoter scores.</li>
	<li>Continuously look for areas of improvements that drive revenue and communicate trends to the appropriate parties.</li>
	<li>Make independent and insightful decisions while keeping the customer and company needs in mind.</li>
	<li>Engage with team members through weekly development sessions, training, and support interactions that help build each other. </li>
</ul>

Sales and Marketing Knowledge

Customer Service

Customer Experience & Sales Specialist

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Customer Success Team

The Customer Success team is responsible for driving measurable business growth by helping customers realize value throughout their lifecycle. Through proactive engagement, personalized guidance, and timely intervention, the team influences key business outcomes, including customer acquisition, revenue growth, retention, and reactivation. The organization is built on operational excellence, accountability, and a culture of continuous learning, where coaching, experimentation, and performance optimization are central to how we work and scale.

 

About the role

As a Sr. Manager of Customer Success, you will serve as the operational backbone of the Success team, sitting between senior leadership and our frontline Success Managers. This is a hands-on execution role: you will be on the floor, listening to calls, in the data, and in the weeds alongside your managers every day.

You will own the day-to-day operational rhythm of your leadership team, ensuring frontline managers have the coaching, clarity, and tools they need to hit revenue targets and develop their agents. You will also serve as the primary owner of manager performance, including direction in process improvement initiatives, and execution of strategy with cross-functional teams.

This role is ideal for someone who thrives in fast-paced, metrics-driven environments, leads with accountability, has a genuine passion for developing people leaders, and can translate complex performance data into clear, actionable direction for their team.

 

What you’ll do

<ul>
	<li>Lead, coach, and develop a team of Customer Success Managers, fostering a high-performance culture through structured coaching, accountability, recognition, and career development.</li>
	<li>Establish scalable coaching frameworks that enable managers to improve team performance, call quality, customer outcomes, and data-driven decision making.</li>
	<li>Own the day-to-day operational rhythm, ensuring seamless execution through performance monitoring, real-time decision making, and effective cross-functional coordination.</li>
	<li>Serve as the primary escalation point for operational challenges, customer issues, and process questions, driving timely resolution and continuous improvement.</li>
	<li>Partner with senior leadership to execute revenue and customer success goals by translating business priorities into clear team objectives and measurable action plans.</li>
	<li>Analyze performance trends to proactively identify risks and opportunities, implementing targeted coaching and operational interventions to improve results.</li>
	<li>Leverage data and reporting to provide actionable business insights, empower managers to independently manage performance, and inform strategic decisions.</li>
	<li>Lead cross-functional process improvement initiatives that enhance operational efficiency, team productivity, customer experience, and business outcomes.</li>
	<li>Ensure workforce planning, capacity, and resource allocation effectively support customer demand while maintaining service quality and team performance.</li>
</ul>

Account Management

Customer Success Operations Manager

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Own Category Growth, Optimize Performance, and Expand Market Dominance.

Hadley Designs is seeking an eCommerce Growth Manager to take full ownership of a multi-million dollar product category, with Amazon as the primary growth channel. This is a high-impact role for a results-driven e-commerce operator who thrives on ownership, accountability, and driving measurable growth through disciplined execution and data-backed decision-making.

While this role operates deeply within Amazon, we welcome candidates who have driven growth across e-commerce, DTC, or marketplace environments and are excited to apply that experience within a scaled Amazon ecosystem.

How You’ll Win at Hadley Designs:

We believe performance comes from strong systems executed consistently.

Every eCommerce Growth Manager is expected to progress through three stages:

<ol>
	<li>Learn the Playbook – Understand our category strategy, operating standards, and decision frameworks</li>
	<li>Apply the Playbook – Execute accurately and consistently to deliver predictable, scalable results</li>
	<li>Enhance the Playbook – Improve systems with new ideas and strategies after mastery is demonstrated</li>
</ol>

This order matters. We value innovation, but only when it is grounded in proven execution. Our playbook exists to help high performers win faster, create leverage, and scale impact — not slow them down.

Apply today and help us make learning fun, engaging, and screen-free for families everywhere.

Amazon Web Services

Brand Management

eCommerce Growth Manager

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

<ul>
	<li>Available nationwide in every U.S. county</li>
	<li>Over 85 million projects started on Thumbtack</li>
	<li>More than 11 million 5-star reviews and counting</li>
	<li>Pros earn billions on our platform</li>
	<li>1000+ employees </li>
	<li>$3.2 billion valuation (June, 2021) </li>
</ul>

About the Sales Team

We are a rapidly growing sales organization looking for highly motivated individuals to join us in scaling our sales organization. Our culture prides itself on diversity and inclusion. 

About the Role

Account Executives will directly impact the company's overall growth by finding new pros, surfacing learnings from sales conversations, testing new data sources and sales processes, improving the quality and quantity of pros on Thumbtack, and driving revenue for the company.

Responsibilities

<ul>
	<li>Responsible for driving revenue by obtaining quota by creating and managing your pipeline.</li>
	<li>Maintain accurate and current notes and records for all accounts in Salesforce.</li>
	<li>Achieving 100% of your assigned monthly quota while creating and cultivating a future sales pipeline.</li>
	<li>Help key stakeholders gain insight into their market, customers, and competitors which will allow them to make quicker and better data-driven decisions.</li>
	<li>Become an expert in the Thumbtack product a</li>
</ul>

Account Executive

We are a Philippine-based international digital agency, spearheaded by our main office in the United Kingdom. We provide digital assistance centered on creative designs + effective strategies + innovative data services to build up brand experiences and enterprise solutions for various clients worldwide.
 
We explore the boundaries of creatives with our compelling content and sophisticated designs. We close the gap between consumers and brand with our e-commerce expertise and effective marketing campaigns. We help create ideas and visuals into an accessible digital reality with our efficient website development and sustainable CRM solutions. Through ceaseless innovation and technological expertise, we build the blocks to our client's path to success.
 
Hand-in-hand with a network of local and international digital field experts, along with Google, Facebook, Digital Ocean, and our other global partners, we support clients to engage in the global market.

xDNA DIGITAL AGENCY INC

This is a hands-on engineering role focused on designing, developing and deploying production-ready AI systems.

You’ll work alongside product designers, software engineers and technical leadership to create intelligent capabilities that become central to a new generation of AI-powered business platforms.

From intelligent recommendations and knowledge systems through to autonomous AI agents and predictive analytics, you’ll help shape products that transform the way organisations operate.

<h1>Key Responsibilities</h1>

<ul>
	<li>Design, build and deploy production AI solutions.</li>
	<li>Develop scalable machine learning and data pipelines.</li>
	<li>Integrate large language models into software platforms.</li>
	<li>Build and optimise Retrieval-Augmented Generation (RAG) architectures.</li>
	<li>Evaluate, fine-tune and deploy open-source and commercial AI models.</li>
	<li>Collaborate with engineering and product teams to deliver customer-facing AI capabilities.</li>
	<li>Research emerging AI technologies and recommend practical adoption.</li>
	<li>Optimise AI systems for performance, reliability and cost.</li>
	<li>Contribute to technical architecture and long-term AI strategy.</li>
</ul>

Redis

Python

PostgreSQL

Senior AI  Machine Learning Engineer

DMCI Homes is a company of innovative builders and engineering experts who develop modern day living solutions for urban families.

Each of their developments is built with world-standard craftsmanship borne from D.M. Consunji Inc.’s almost 60 years of experience in the construction and development industry. DMCI Homes offers its customers the highest level of expertise and its strict adherence to global standards. Its corporate philosophy is anchored on a deep understanding that buying a home is more about investing in a better way of living.

Thanks to feature-rich, ideally located communities, residents can finally enjoy a more comfortable and meaningful way of life where they can feel real good to be home.

DMCI Project Developers Inc.

<ul>
	<li>Achieve growth and hit sales targets by successfully managing the sales team</li>
	<li>Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence</li>
	<li>Own recruiting, objectives setting, coaching and performance monitoring of sales representatives</li>
	<li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs</li>
	<li>Present sales, revenue and expenses reports and realistic forecasts to the management team</li>
	<li>Identify emerging markets and market shifts while being fully aware of new products and competition status</li>
</ul>

Sales Manager

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Role

As a Pro Success Manager, you'll be a hands-on people leader focused on helping Pros get real, measurable value from Thumbtack. You'll lead a team of Success Specialists who drive retention, product satisfaction, and growth across their Pro portfolios. You'll ensure the team delivers consistent results through coaching, data-driven execution, and operational discipline. This role is ideal for a leader who thrives in the details — motivating people, refining playbooks, and translating insights into immediate action to reduce churn and improve satisfaction.

What you’ll do

<ul>
	<li>Lead and coach a team: Manage 8-10 Success Specialists responsible for retention, satisfaction, churn prevention, and growth.</li>
	<li>Churn prevention: Use health signals and reporting to identify risk; coach your team on recovery tactics and ensure follow-through.</li>
	<li>Drive product satisfaction: Ensure pros understand and adopt high-impact features; provide feedback loops to Product for improvement.</li>
	<li>Renewals and expansion: Support your team in executing renewals and identifying upsell opportunities with structure and consistency.</li>
	<li>Data-driven leadership: Monitor metrics (NRR, GRR, churn rate, CSAT, adoption, TTV); use insights in 1:ls and team reviews to drive performance.</li>
	<li>Process excellence: Implement playbooks for onboarding, adoption, renewal, and QBRs; identify process gaps and propose fixes.</li>
	<li>Cross-functional collaboration: Partner with Product, Marketing, and Sales to communicate Pro feedback and influence improvements.</li>
	<li>Talent development: Conduct regular coaching sessions, monitor progress toward goals, and celebrate wins that model Thumbtack's values.</li>
	<li>Pro advocacy: Encourage Pros to share success stories and promote Thumbtack through testimonials and case studies.</li>
</ul>

Pro Success Manager

1. Company Overview
Nova Virtual Solutions and Nova Tech is a modern virtual assistant company that blends human expertise with in-house web development. We provide high-quality administrative, creative, and operational support to businesses and professionals worldwide. Our built-in technology assistant, that uses cutting edge technology to shape the user interfaces and experiences of our software products.  This includes Nova Care’s EVV system and various web and mobile applications developed by Nova and it's affiliated organizations gives enhanced productivity by automating routine tasks, improving workflow efficiency, and ensuring fast, accurate support to our clients.

2. Mission Statement

Our mission is to empower individuals and businesses by delivering reliable, efficient, and tech-enhanced virtual assistance that simplifies operations and supports growth.

3. Vision Statement

We aim to become a global leader in hybrid virtual support, where human intelligence and advanced automation work together to create seamless productivity experiences.

4. Services Offered

Administrative Support: Email management, scheduling, data entry, document preparation.
Customer Support: Responding to inquiries, ticket management, customer follow-up.
Business Operations: Project coordination, CRM upkeep, reporting.
Social Media Assistance: Basic content scheduling, marketing campaigns, engagement tracking and research.
AI-Enhanced Automation: Chat assistance, automated reminders, workflow optimization powered by application affiliated to Nova Tech.

5. Our Technology Assistant: NovaTech AI

NovaTech AI is an integrated virtual technology assistant designed to streamline tasks, automate repetitive processes, and deliver quick insights. It works alongside our human assistants to:
Automate scheduling and reminders
Provide real-time research and information
Generate reports and summaries
Increase accuracy and reduce turnaround time
Support clients 24/7

6. Target Clients

Our services are tailored for:

Clients who with to optimize their productivity by using Virtual Assistant's services such as:

Awareness of the specific protocols and policies, with healthcare experience
Provide clear directions for the policies and procedures to the clients, by providing a tailored contact number for each entity.
Email responses and coordination, minutes of the meeting and daily activity reminders.
Tracking and reminders for any deadlines and nearing due tasks.
Knowledge about marketing and platforms niche (Indeed, Meta, LinkedIn, Instagram) 
Tech skills to keep track of time and compliances, providing assistance in filling out forms, etc.
HIPAA compliant Virtual Assistants


Nova Virtual Solutions

Key Responsibilities

▪ Billing — Preparing and issuing invoices accurately and on schedule based on hours worked or contracted scope.

– Tracking VA timesheets/hours and reconciling them against client agreements.

– Following up on outstanding payments and resolving billing questions or disputes.

– Maintaining clean billing records and reporting on receivables.

▪ Client Contracts — Drafting, sending, and managing client service agreements and renewals.

– Handling scope changes, rate updates, and contract amendments.

– Maintaining an organized, current contract repository and tracking key dates.

▪ Client Calls — Hosting introductory/discovery calls to understand client needs and requirements.

– Running regular check-ins to confirm satisfaction and surface issues early.

– Acting as the escalation point for client concerns and coordinating resolution internally.

▪ Client &amp; VA Onboarding — Onboarding new clients — welcome, expectation-setting, tools/access setup, and documentation.

– Onboarding newly placed VAs to the client — introductions, scope, schedule, and ways of working.

– Ensuring both sides have what they need for a strong start and a clear point of contact.

– Coordinating with the HR &amp; Recruitment Specialist on requirements and placements.

Client Coordination Specialist

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Role: Transaction Backer

Ensure smooth and timely real estate transactions. This role is crucial for keeping everything organized from contract to closing.

Responsibilities:

<ul>
	<li>Oversee all aspects of buyer and seller transactions from executed purchase agreement to closing.</li>
	<li>Coordinate title/escrow, mortgage loan, and appraisal processes.</li>
	<li>Coordinate inspections, regularly update and maintain communication with clients, agents, title officer, lender, etc.</li>
	<li>Submit all necessary documentation to office broker for file compliance.</li>
	<li>Coordinate moving/possession schedules.</li>
	<li>Schedule, coordinate, and attend the closing process.</li>
	<li>Enter all client information into the client database.</li>
</ul>

Qualifications:

<ul>
	<li>At least 6 months of experience in Real Estate Transaction Coordination.</li>
	<li>Excellent written and verbal English communication skills.</li>
	<li>Highly detail-oriented</li>
	<li>Strong organizational and time management skills</li>
	<li>Strong coordination and scheduling skills.</li>
	<li>Proactive problem-solving skills and ability to work independently.</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

Transaction Backer

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

You will participate in multiple sales efforts focused on business development. In this role, you and other specialized roles will work together to secure and fulfill projects ranging from simple features to complex requirements that demand further growth in deeper sales methodologies. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. 

You will perform sales functions which include but may not be limited to the following:

<ul>
	<li>Focus on securing projects in adherence to industry best practices and ThinkBIT’s project life cycle;</li>
	<li>Work closely with clients and the development team to translate client needs into clear, actionable user stories.</li>
	<li>Collaborate with teams in completing project requirements; an</li>
	<li>Expand your knowledge in sales methodologies.</li>
	<li>Prepare proposals and/or contracts.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Prepares weekly / monthly reports on tasks performed</li>
</ul>

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