UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Support the Head of HR in formulating and implementing strategic HR initiatives aligned with company goals</li>
	<li>Assist in monitoring and supporting the achievement of team KPIs to help maintain high performance standards</li>
	<li>Contribute to data-driven HR activities, including recruitment, employee relations, benefits administration, and compliance tracking</li>
	<li>Take the lead on day-to-day recruitment efforts—job posting, sourcing, screening, interviewing, and coordinating final selection with relevant teams</li>
	<li>Build and maintain a strong candidate pipeline to meet evolving hiring needs</li>
	<li>Stay updated on recruitment trends and recommend improvements to enhance hiring efficiency and candidate experience</li>
	<li>Support employee relations by addressing concerns and grievances professionally and confidentially</li>
	<li>Help promote a positive workplace culture by organizing and coordinating employee engagement initiatives, such as team-building events and coworking days</li>
	<li>Assist in the communication and enforcement of HR policies and protocols, ensuring alignment with labor laws and internal standards</li>
	<li>Monitor attendance records and timekeeping systems, flagging inconsistencies and supporting resolution</li>
	<li>Provide administrative support for compensation, benefits, and performance evaluation processes</li>
	<li>Help develop programs that support employee engagement, growth, and retention, while tracking progress and impact</li>
	<li>Conduct new hire orientations and assist with onboarding to ensure a smooth and welcoming integration into the team</li>
	<li>Maintain confidentiality and organization of HR-related documents, records, and employee files</li>
</ul>

Senior Human Resources Associate

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>Assigning available staff to projects based on their skills and experience.</li>
	<li>Hiring new staff in accordance with project budgets.</li>
	<li>Providing project managers with ongoing resource management and related support.</li>
	<li>Monitoring employee utilization, workload, and overtime hours.</li>
	<li>Mitigating resource concerns by reallocating resources, adjusting goals, or assigning additional staff.</li>
	<li>Assisting with HR processes, such as payroll administration, compensation and benefit plans, and staff training.</li>
	<li>Collaborating on resource management with internal departments.</li>
	<li>Documenting processes and maintaining records.</li>
	<li>Keeping informed on labor laws and trends in resource management.</li>
</ul>

Resource Manager

Game8 Global Inc. is a newly established company, and hiring started in October 2020. The company aims to provide sufficient and trustworthy information to all game enthusiasts worldwide. We offer walkthroughs for various games as a service by disseminating helpful articles, both updated and newly developed games, on one of Japan's top game guides and walkthrough sites, Game8 Inc.

As Game8 Global Inc. is relatively new, we are still looking for avid gamers with content writing and/or video editing experience. We are highly interested in having unique, extremely motivated, and passionate individuals join the team. 

With a regularization rate of 85%, there's a high chance for promotion to higher positions depending on your work performance. 

If you have a fascination with games, are ecstatic about meeting people with a young and fresh vibe, eager to learn, and would like to be a part of our growing team, please send us your CV or apply here, and we'll be more than happy to welcome you!

Game8 Global Inc.

<h1>Before Clicking the apply button, kindly read the company's hiring process indicated below:</h1>

<ol>
	<li>Once you click the apply button, an auto message from our team will be sent to you indicating the hiring process and the link to assessment files which you need to submit in order for your application to proceed.</li>
	<li>Kindly ensure that the answered assessments are submitted within two (2) days after applying.</li>
	<li>HR will do initial review of the assessments including the details on your resume. Please ensure to check your Kalibrr messages daily for faster processing of application.</li>
	<li>HR will will communicate with you for the updates regarding your assessments.</li>
	<li>If you pass the initial assessment, HR will coordinate the available schedules and conduct an initial intervview.</li>
	<li>If you pass the initial interview, your assessments will be forwarded to Game8 Global Inc.'s client for further review.</li>
	<li>If you pass the second review, HR will schedule a final interview with you and the client.</li>
	<li>HR will communicate with you the results. If you passed the final interview, HR team will proceed with our onboarding process.</li>
</ol>

 

Job Description:

<ul>
	<li>The technical writer plays the game and writes a walkthrough guide.</li>
	<li>Edits articles and images required for the articles</li>
	<li>Designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>External documentation includes player instructions, troubleshooting tips, and open-source developer manuals.</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
</ul>

Game Walkthrough Writer.

We are looking for someone who is an expert in UI design, UX design, and front-end development to join our growing company. You will be a natural at understanding human-computer interaction design (HCID), in coming up with elegant solutions to improve our applications, and in developing on outline of your tech stack: e.g., a modern JavaScript framework.

Responsibilities

<ul>
	<li>Conduct research and deconstruct our users’ digital interactions and habits.</li>
	<li>Come up with UI and UX strategies based on our target goals.</li>
	<li>Create and maintain digital assets, such as interface design files, wireframes, and interactive mockups using design and prototyping tools: e.g., Sketch and InVision</li>
	<li>Design, build, and maintain highly reusable JavaScript, HTML and CSS code.</li>
	<li>Understand the limitations of our tech stack and business model and provide technical advice wherever necessary.</li>
</ul>

UI/UX Designer

<ul>
	<li>Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale software and digital product solutions</li>
	<li>Develops strong working relationships with the sr. management team and identifies follow-on project opportunities</li>
	<li>Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning, scope, budget, risk identification and mitigation planning</li>
	<li>Communicate project status to client, work to resolve issues and problems, proactively identify project risks and make recommendations for resolution to ensure project success</li>
	<li>Manages the project ideation, gathering the high level business requirements, defining the detailed requirements and process into epics and stories</li>
	<li>Interacts with client for business justification, funding, scope and timeline</li>
	<li>Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources</li>
	<li>Manage client relationship and expectations throughout project lifecycle</li>
	<li>Act as Scrum Master overseeing daily standups, sprint planning, demos, retrospectives, etc</li>
	<li>Help develop and maintain core team processes</li>
	<li>Prepare roadmap reports for projects to both team members and client</li>
</ul>

Digital Delivery Lead

• Oversee the day-to-day execution of the change management processes and policies 
• Provide support to change and release management resources across all areas by coordinating approved change requests and integrating them with configuration and release management procedures 
• Manage and execute IT change and release management processes, encompassing project management, application development, and operational procedures 
• Provide oversight for, develop, and execute change and release management activities and tools to identify and evaluate stakeholders’ knowledge, skills, and abilities 
• Provide expertise in the design, maintenance, and delivery of training for change and release management, including a strong focus on processes for maintaining communication with other groups

Release Manager | Change Manager

<ul>
	<li>Liaise with Service Management Team to assess impact of Capacity-related threshold breaches.</li>
	<li>Forecast future capacity requirements based on business plans and usage trends.</li>
	<li>Analysis of usage and performance data, producing regular management reports.</li>
	<li>Review and revision of capacity plan and collaborate with internal stakeholders to obtain and ensure that current and accurate information is used for planning purposes to meet operational requirements.</li>
	<li>Ensure that IT infrastructure will have enough resources to fulfill the demand in time.</li>
	<li>Ensure that the right tools and processes are in place to deliver effective capacity planning and performance monitoring.</li>
</ul>

Capacity Management Specialist

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

. In-charge in the implementation of SAP &amp; Kissflow programs (preparation of Purchase Requisitions, Cash Advances, Cash Advance Liquidations, Reimbursements, Replenishments and other activities related to SAP &amp; Kissflow.

2. Processing Payment Orders of monthly bills (i.e. Office and Parking Rental, Light, water, telephone, Manpower Services, Indoor plants, air-con servicing)

3. Facilitates renewal of Business Permit (every first month of the year)

4. Facilitates booking of seminars, meetings, Plane Tickets, hotel accommodation and transportation services of employees

5. Facilitate registration of FGES Cebu Office to DOLE.

6. Transcribe minutes from meetings, create presentations and conduct research

7. Receives incoming calls (thru telephone trunk line) and forward/transfer same to the concern person (daily ).

8. Facilitates in and out of documents for AVP’s signature and review for possible signature omission (daily).

9. Facilitates in and out of documents/memos signed by the AVP and routing of same to personnel concern. (daily).

10. Filing of various reports/documents to designated file folders and cabinets for easy retrieval.

11. Logs Visitors from Head Office and from other functional group in the monitoring sheet.

12. In-charge of sending and receiving correspondences. Act as custodian of Office supplies and monitoring of its stock level ;

13. Coordinate with the Driver and Utility in purchasing items needed in the office. 14. Serves coffee/snacks to FGES and GCGI personnel and visitors (including visitors coming from Head Office or other functional groups).

15. Performs other duties as maybe assigned by immediate supervisor.

Admin Assistant (CEBU)

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Key duties involve all aspects of ensuring customer satisfaction and service excellence:

<ul>
	<li>Delivering outstanding customer support by understanding and addressing customer needs.</li>
	<li>Responding to inquiries with comprehensive and precise information to assist users.</li>
	<li>Conducting in-person and online product demonstrations, as well as hosting webinars.</li>
	<li>Maintaining and updating help documentation and other internal resources.</li>
	<li>Executing various administrative tasks as directed by management.</li>
</ul>

Why Consider Joining Our Team?

<ul>
	<li>Benefit from hands-on experience and mentoring in your role.</li>
	<li>Seize opportunities for personal growth and leadership development.</li>
	<li>Thrive in an environment that encourages entrepreneurial thinking.</li>
	<li>Enjoy competitive compensation and a workplace with high employee satisfaction and retention.</li>
</ul>

Customer Experience Specialist

We're looking for a visionary Design Lead to spearhead our design team and set the standard for excellence in healthcare technology design. This role is at the heart of our mission, blending art and science to create intuitive, impactful products that improve lives. As a Design Lead, you will guide our design philosophy, strategy, and execution, inspiring your team to push the boundaries of what's possible.

Key Duties:

<ul>
	<li>Lead and mentor a team of talented designers, fostering a collaborative, innovative, and high-performance culture.</li>
	<li>Develop and execute a cohesive design strategy that aligns with our company's mission and product goals.</li>
	<li>Collaborate with cross-functional teams, including product managers, engineers, and healthcare professionals, to ensure design excellence from concept to launch.</li>
	<li>Champion user-centered design principles and practices, ensuring our products deliver exceptional user experiences.</li>
	<li>Conduct and apply user research to inform and validate design decisions, ensuring our solutions are both innovative and grounded in real user needs.</li>
	<li>Oversee the design process, ensuring high-quality deliverables and efficient workflows.</li>
	<li>Stay ahead of industry trends and incorporate best practices in healthcare technology design to keep our products at the forefront of innovation.</li>
</ul>

Design Lead

Achieve Integrative Health is the largest acupuncture clinic in Austin, TX. For 15 years we have helped thousands of people reduce their pain, increase their energy & vitality, get back on the dance floor, have babies, and make their Life Great Again. We were able to achieve these phenomenal results by integrating Acupuncture with modern technology and therapies.
Founded and led by CEO, Jimmy Yen, author, international speaker, mentor to acupuncturists all over the world, as well as physician, physician assistants, and nurse practitioners, social media influencer, teacher and innovator of Quick Relief Acupuncture Technique and Functional Pulse Diagnosis.
Achieve Integrative Health takes a cutting-edge and disruptive approach to healthcare to give our patients the best results in the shortest amount of time with five star service.


Achieve Wealth Technologies

Application Process:

<ul>
	<li>Email us your resume in Pdf format only. Include all of the jobs you've worked at and the month + year. Include your compensation for all jobs. Do not leave anything off. There should be no gaps in your resume with no explanations. Include your compensation for all jobs (not hourly, your total compensation)</li>
	<li>Email us a 60-second video of yourself answering the following question:</li>
	<li>What are the 3 most important things that the company you work for must do to show you that they care about you? For example, if they don’t give me these 3 things then that means they don’t care about me. The video Cannot exceed 60 seconds, or you will automatically be disqualified.</li>
	<li>Important: Private message us to request our Email for you to submit the above requirements. Failure to follow the above instructions will result in automatic disqualifications</li>
</ul>

About Our Company:

Achieve Integrative Health is the #1 rated Acupuncture &amp; Wellness Clinic in the United States with over 750 five star google reviews. Our Mission is to help people restore their body’s God given ability to heal itself so that they can do what they love. 

Why Join Us?

<ul>
	<li>You’ll Achieve your Goals = we provide all of the resources (information, training, opportunities) you’ll need to achieve all of your Professional, Financial and Personal Goals.</li>
	<li>Become Inspirational = you will have the opportunity to achieve success greater than you thought possible, and become a blessing to your family and your community.</li>
	<li>Peace and Joy Team = we have a phenomenal culture of care for our patients and our team members. We are very strict with our rules, policies and core values in order to protect our culture of peace and joy. We make sure team members who are not aligned with our core values exit our team so that they do not disrupt our peace and joy. Imagine being on a team where you don’t have to deal with people who talk behind your back and end up back stabbing you.</li>
	<li>Be Highly Rewarded as a Side Benefit = If your passion is to help people improve their health, then on our team you will be highly rewarded if you can produce results. Our full-time Virtual Assistants earn an average of P69,000 (~20 million Rupiah) per month.</li>
</ul>

Benefits

<ul>
	<li>Competitive Total Compensation = the average compensation for Virtual Assistants in southeast asia is $895.66 usd per month. Our full-time Virtual Assistants on average earn $1232 usd per month ($616 usd/mo for part-time)</li>
	<li>Part-time 20 hr/wk, During the 3 Month training/probation period your base salary will be $347 usd/month your total compensation can range from $347/mo to $1232/mo</li>
	<li>Unlimited Opportunities for Growth = as long as you can generate more results for the company we will never limit your ability to grow within our company.</li>
	<li>Work from Home = no more 2-4 hour commutes to work</li>
	<li>Wellness Initiatives = benefit from complimentary virtual health services from our medical providers, ensuring your well-being and your family’s well-being is always a priority.</li>
</ul>

Job Responsibilities

<ul>
	<li>Meet our Team's daily Marketing Deadlines</li>
	<li>Edit short form and long form videos</li>
	<li>ability to follow instructions on how to edit videos and images for social media</li>
	<li>edit and create graphics for various projects</li>
	<li>ability to edit videos quickly to help the team meet their deadlines</li>
	<li>create new logos</li>
</ul>

Work Schedule:

You have flexibility in regards when to work (20 hours/week), what is not flexible are:

<ol>
	<li>Team meetings M-F 8:09am - 8:45am cst</li>
	<li>deadline for the completion of your tasks is M-F by 6am cst</li>
</ol>

Multimedia Editor

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic product team. In this role, you will be instrumental in prototyping, shipping, and iterating the designs for our products. As we expand our product lines, your expertise in designing for web, iOS, and Android platforms will be crucial. You will also collaborate closely with developers, marking up web designs and slicing assets to ensure seamless integration.

While we value your confidence in your skills, we also expect a continuous learning attitude. You should be open to constructive criticism and committed to ongoing improvement in your UX/UI design practices.

Key Responsibilities:

<ul>
	<li>Prototype, ship, and iterate design solutions for web, iOS, and Android platforms.</li>
	<li>Mark up web designs and slice assets for developers.</li>
	<li>Collaborate with cross-functional teams, including product managers and developers, to ensure design feasibility and excellence.</li>
	<li>Conduct user research and apply findings to inform and validate design decisions.</li>
	<li>Create wireframes, sitemaps, and prototypes to effectively communicate design ideas.</li>
	<li>Stay updated with industry trends and best practices to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UX Designer

At Pearl Talent, we’re more than just connectors—we’re dedicated partners in your professional growth. We carefully match ambitious, talented individuals with innovative companies that prioritize long-term development and success. In this role, you’ll be working with a cutting-edge company in the health-tech sector, a forward-thinking organization that is revolutionizing proactive health through AI-powered technology and personalized consumer goods. By joining through Pearl, you’re not just stepping into a job—you’re opening the door to a world of opportunities for career growth and making a lasting impact. We ensure the role is a perfect fit for you, setting you on a path to thrive and excel in your career.

Pearl Talent

Description

Work Arrangement: Fully Remote, PST or Overlapping PST Hours 
Job Type: Full-time 
Salary Range: Competitive, Commensurate with Experience 
Work Schedule: 40 Hours/Week, Monday to Friday, 9:00 AM – 6:00 PM PST 
Location: Remote 
Holidays Observed: U.S. Holidays 
 

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: 

Why Work with Us?

We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.

About the Client

Our client is a fast-scaling AI company at the forefront of generative technology. They’re building infrastructure for real-time, human-like AI interactions across video and voice. The team is deeply technical, product-obsessed, and moving at startup speed.

They’re now seeking an Executive Assistant to support their COO—a mission-critical hire who will help the leadership team operate at maximum focus, clarity, and efficiency.

Position Overview

We’re hiring a high-trust, high-autonomy Executive Assistant to support the COO of this cutting-edge AI startup. You’ll be central to managing calendars, streamlining operations, driving follow-ups, and executing high-leverage tasks that protect executive time and reduce friction across teams.

This is a startup environment—ideal for someone who is fast, thoughtful, emotionally intelligent, and knows how to execute with polish and precision.

Key Responsibilities

<ul>
	<li>Calendar &amp; Communications</li>
	<li>Own and manage the COO’s calendar, prioritizing for leverage and clarity</li>
	<li>Schedule meetings, ensure follow-ups are sent, and confirm logistics</li>
	<li>Project &amp; Task Management</li>
	<li>Track ongoing projects, highlight blockers, and follow through on deadlines</li>
	<li>Maintain operational dashboards using tools like Notion and Airtable</li>
	<li>Meeting &amp; Documentation Support</li>
	<li>Join key meetings, take high-quality notes, and summarize action items</li>
	<li>Prepare agendas, presentation decks, and any pre-read materials</li>
	<li>Administrative &amp; Personal Task Execution</li>
	<li>Coordinate travel (flights, hotels, itineraries) across time zones</li>
	<li>Handle light personal admin (gift sourcing, bill pay, scheduling)</li>
	<li>Liaise with vendors and support team operations as needed</li>
</ul>

Executive Assistant

<ul>
	<li>Design and develop scalable, secure, and high-performance applications using Oracle Application Express (APEX) to meet business requirements.</li>
	<li>Customize and extend Oracle APEX applications by integrating with other Oracle technologies such as Oracle Database, PL/SQL, Oracle Forms, and etc</li>
	<li>Optimize SQL queries, database structures, and APEX components for improved performance and efficiency.</li>
	<li>Collaborate with Team to gather requirements, analyze user needs, and translate them into technical specifications and APEX solutions.</li>
	<li>Develop and maintain technical documentation such as design specifications, and deployment guides to facilitate effective knowledge transfer and support ongoing maintenance</li>
</ul>

Oracle APEX Developer

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

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