ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

We are seeking a highly motivated and detail-oriented Bidding Specialist to join our growing team. The Bidding Specialist will be responsible for identifying, analyzing, and responding to Requests for Proposals (RFPs), Invitations for Bids (IFBs), and other procurement opportunities. This role requires a strong understanding of the software development lifecycle, excellent writing and communication skills, and the ability to manage multiple projects under tight deadlines. The ideal candidate will be adept at crafting compelling and compliant proposals that showcase our software solutions and secure new business for the company.

 

• Proactively identify and track relevant bidding opportunities from various sources (government portals, industry websites, tender notifications, etc.). 
• Conduct thorough analysis of RFPs, IFBs, and other solicitation documents to understand requirements, scope, evaluation criteria, and terms and conditions. 
• Collaborate with internal stakeholders, including sales, technical teams, product development, legal, and finance, to gather necessary information and develop comprehensive bid strategies. 
• Develop a clear understanding of our software products and services to effectively articulate their value proposition in bid responses. 
• Write clear, concise, and persuasive proposal content, including executive summaries, technical responses, management plans, and pricing justifications. 
• Ensure all bid submissions are compliant with client requirements, company standards, and legal regulations. 
• Manage the end-to-end bid process, including creating timelines, assigning tasks, tracking progress, and ensuring on-time submission. 
• Facilitate review meetings with internal teams to ensure accuracy, completeness, and quality of all bid materials. 
• Conduct post-submission analysis to identify areas for improvement and best practices for future bids. 
• Stay informed about industry trends, competitor activities, and procurement best practices. 
• Participate in pre-bid conferences and clarification sessions as needed.

Bidding Specialist Work From Home

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

<ul>
	<li>Take part in creating and defending business plans to the executive board;</li>
	<li>Identify key industry partners and spearhead partnerships to leverage SeriousMD solutions;</li>
	<li>Knowledge in marketing, together with the marketing team, you develop brand and identity standards of the company, as well as drive the creation and storyboarding of collaterals;</li>
	<li>Monitor the success of campaigns and promotions through performance reports;</li>
	<li>Provide efforts to increase customer satisfaction after surveying.</li>
</ul>

Business Development

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Customer Success Officer

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

You will participate in multiple sales efforts focused on business development. In this role, you and other specialized roles will work together to secure and fulfill projects ranging from simple features to complex requirements that demand further growth in deeper sales methodologies. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. 

You will perform sales functions which include but may not be limited to the following:

<ul>
	<li>Focus on securing projects in adherence to industry best practices and ThinkBIT’s project life cycle;</li>
	<li>Work closely with clients and the development team to translate client needs into clear, actionable user stories.</li>
	<li>Collaborate with teams in completing project requirements; an</li>
	<li>Expand your knowledge in sales methodologies.</li>
	<li>Prepare proposals and/or contracts.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Prepares weekly / monthly reports on tasks performed</li>
</ul>

Proposal Writing

Sales and Marketing Knowledge

Business Developer Work From Home

The Home Care CPAs is a woman-owned firm built around one deliberate choice: to serve a social impact industry. The people running home care agencies deserve financial partners who understand their world and show up with expertise, intention, and integrity.

The Home Care CPAs

About Us &amp; What We Need

We’re a full-service accounting firm specializing in clients in the home care industry. As we continue to grow rapidly, we’re looking for an experienced accountant to manage some of our more complex client accounts.

The ideal candidate will have a strong background in accounting, financial reporting, and financial planning &amp; analysis. Public accounting experience is a plus, and the ability to manage multiple client accounts simultaneously is essential.

We value and encourage curiosity. Sometimes we know the answer, sometimes we don’t. What’s most important is asking a question if we need help finding it. 

We’re a mom-owned business that believes work should support life, not compete with it. We take pride in being a progressive firm, committed to modernizing accounting processes and making the industry more human, approachable, and yes, even a little fun.

Key Responsibilities

<ul>
	<li>Categorize bank feed transactions in QuickBooks Online, including troubleshooting and researching items that require additional attention.</li>
	<li>Prepare and post month-end journal entries.</li>
	<li>Perform month-end account reconciliations to ensure accuracy and completeness.</li>
	<li>Conduct month-end variance analysis to identify discrepancies and areas requiring further investigation or adjustment.</li>
	<li>Finalize month-end financials to ensure timely and accurate reporting.</li>
	<li>Identify inefficiencies in accounting workflows and recommend process improvements.</li>
	<li>Respond promptly and professionally to client inquiries and provide clear, solution-oriented support.</li>
	<li>Manage a portfolio of approximately 10–15 client accounts, depending on client size and complexity.</li>
</ul>

Skills Required

<ul>
	<li>Proficiency in accounting software, especially QuickBooks Online</li>
	<li>Strong working knowledge of Microsoft Excel</li>
	<li>Comfortable learning and adapting to new tools and systems quickly</li>
	<li>Excellent attention to detail and accuracy</li>
	<li>Ability to analyze financial data to identify trends, discrepancies, and necessary adjustments</li>
	<li>Strong written communication skills with the ability to convey information clearly; effective verbal communication is also a plus.</li>
	<li>Collaborative team player with a proactive, solution-oriented attitude</li>
	<li>Curious and resourceful, with a willingness to research and investigate transactions</li>
	<li>Strong organizational and time management skills; able to handle multiple client accounts and meet deadlines</li>
	<li>Experience in public accounting or working with multiple clients is preferred</li>
	<li>Prior experience in the home care or elder care industry is a plus</li>
	<li>CPA or equivalent certification is a plus</li>
</ul>

Intuit QuickBooks Software

Analyzing Data

Financial Analysis

Attention to Detail

Reconciliation

Accounting

Microsoft / MS Excel

Staff Accountant

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Role: Growthbacker (Sales)

Key Responsibilities:

<ul>
	<li>Outbound Calling &amp; Appointment Setting</li>
	<li>Make high-volume outbound calls daily to prospects using company-provided scripts and outreach sequences.</li>
	<li>Qualify leads, build rapport, and book appointments with business owner.</li>
	<li>Sales Execution &amp; Closing</li>
	<li>Conduct high-quality Business Evaluation Meetings with pre-qualified leads to assess client needs, pain points,</li>
	<li>and goals to deliver compelling, consultative presentations aligned with company solutions and client objectives.</li>
</ul>

Qualifications

<ul>
	<li>You’re a Great Talker: You can speak clearly, listen well, and build trust quickly over the phone.</li>
	<li>You Have “Grit”: You don’t mind hearing “no” because you know it brings you one step closer to a “yes.”</li>
	<li>You’re a Quick Learner: You can follow a script but also think on your feet when a client asks a tough question.</li>
	<li>You’re Goal-Oriented: You love hitting targets and are driven by seeing your name at the top of the leaderboard.</li>
</ul>

Non-negotiables

<ul>
	<li>At least 1 year of BPO sales calling experience or any role involving communication with English-speaking clients</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

Sales Specialist

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

About the role 
NCS Philippines is seeking a highly skilled Technical Pre Sales (Network/Cloud/Testing) professional to join our dynamic team. As a Technical Pre Sales consultant, you will play a crucial role in driving the success of our network, cloud, and software testing solutions. This is a full-time position based in Taguig City, Metro Manila, offering the opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.

<ul>
	<li>Conduct technical presentations and demonstrations to potential clients, showcasing the capabilities of our network, cloud, and testing solutions</li>
	<li>Collaborate with sales teams to understand client requirements and translate them into tailored technical solutions</li>
	<li>Provide expert guidance and support to clients throughout the pre-sales process, ensuring their needs are fully addressed</li>
	<li>Actively participate in the development of solution proposals, including the creation of technical architectures and specifications</li>
	<li>Stay up-to-date with the latest industry trends, technologies, and best practices in network, cloud, and software testing</li>
	<li>Assist in the delivery of proof-of-concept demonstrations and pilot projects</li>
	<li>Contribute to the continuous improvement of our pre-sales processes and tools</li>
</ul>

Selling

Technical Pre Sales


Satellite Office is a leading offshore staffing and outsourcing partner that helps businesses build high-performing full-time teams in the Philippines. We work with global companies to create dedicated offshore teams that operate as a true extension of their business — giving clients full control, transparent pricing, flexible scaling, and access to exceptional talent backed by premium operational support.

 

Our services support a wide range of business functions, including customer experience and support, software and development teams, finance and back-office operations, digital marketing, creative services, and other specialist roles across growing industries. Through our people-first approach, we focus on building teams that stay, grow, and deliver long-term value for the businesses they support.

 

At Satellite Office, employee experience is at the heart of everything we do. We are committed to creating an environment where people can build meaningful careers while maintaining balance, wellbeing, and personal growth.

 

Our employees enjoy competitive compensation and benefits, ongoing learning and development opportunities, modern workplaces, and a culture that values collaboration, trust, and flexibility. We believe great teams are built by investing in people and creating a workplace where individuals feel supported to thrive both professionally and personally.

 

As a certified Great Place to Work and one of the leading offshore employers in the Philippines, Satellite Office continues to attract talented professionals who want to work with global brands, develop their careers, and be part of a company that values performance, culture, and long-term success. Through our strategic growth partnership model, employees work directly with international clients, integrate into global teams from day one, and contribute to meaningful business outcomes in a dynamic and future-focused work environment.

Satellite Office 

The primary purpose of the role of the D365 Finance &amp; Operations and POS Functional Business Analyst Lead is to support smooth D365 F&amp;O and Retail operations to Business, develop and improve the business as per requirements and work as an integral part of IT department.

 

The role is also responsible for

· Support D365 FO AND POS application and overcome challenges that could occur

· Support the business in their operations: BAU and new change requests

· Work across different modules in D365 FO

· Configure, rollout, deploy solutions/changes in D365 FO

· Upgrade systems, implementation/configuration of new modules/features/objectives in D365 FO

· Work on business intelligence analytic reports development and other reports for the business requirements.

· Solution design

· Business process design

· Continuous improvement and business process improvement

· Creating a detailed business analysis, outlining problems, opportunities, and solutions for a business

· Deliver continuous training

Main Accountabilities

· Business process design, get involved in workshops, meetings with business users to understand their business process, identify gaps, map it to D365 FO and POS system and recommend improvement in the process and continuous monitoring of the system and provide value add propositions in supply chain areas to clients

· Configuration of D365 FO and POS solutions, implementation, testing of solution, conduct user acceptance testing and finalize the migration plan from the old ERP/other systems

· Testing of mapped processes in D365 FO and POS, creation of test cases, defect recording, analysis, resolution for errors and version management for different releases of the solutions

· Implement and roll-out D365 FO and POS for various KMD Brands locations and follow best practices

· Data uploads and cut over from legacy system to D365 FO and POS

· Working with various stake holders, steering committee, project management team, change managers and provide relevant documentation and artefacts from system and the solution designed.

· Time and resource estimates for projects, planning, and execution of the roll outs as per milestones and complete the projects successfully

· Creation of functional specifications and working with development team to get the solutions developed on D365 FO and POS or third-party system interfaces

Essential Qualities

· Strong functional and technical knowledge in D365 FO and POS (particularly in the areas of Wholesale and Retail Product Distribution).

· Strong skills on configuration of D365 FO and POS

· Proficient in documentation of functional specifications, training manuals and support related documentation.

· Efficient in mapping the process as per D365 FO standards, GAP analysis and provide work around solutions

· Strong customer service orientation and work as a team player

· Adapt to dynamic environment and a quick learner

· Ability to manage tasks and schedules and achieve the milestone

· Can do attitude and possess good analytical skills

· Exceptional communication and influencing skills with the ability to inspire confidence when dealing with colleagues and customers

· A proven desire and ability to keep up with new and emerging technologies

· Outcomes focused

Qualification &amp; Experience Requirements

What is the typical background required to competently perform the responsibilities of the job?

· At least 15+ years of experience in Dynamics AX, D365 including POS and have done end to end implementations

· 7+ years working experience in a relevant Industry or functional area e.g. Online, Retail, Finance or Supply Chain

·

MS D365 Functional Business Consultant

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

The Operations Intern works directly with the S&amp;OM to support strategic planning, operational reporting, cross-departmental coordination, and process documentation. This role is hands-on with real operational output — not observational. The intern will touch recurring reporting cycles, help streamline workflows between departments, manage administrative processes like vendor/client accreditation, and build the documentation backbone that keeps Spiralytics' operations legible and repeatable.

Key Responsibilities:

1. Reporting Support

<ul>
	<li>Assist in building and maintaining monthly operational reports and custom reports as requested by leadership</li>
	<li>Consolidate data from multiple departments (Back Office and Performance) into consistent, decision-ready formats</li>
	<li>Maintain report templates and flag inconsistencies or gaps in source data</li>
</ul>

2. Process Improvement &amp; Cross-Department Coordination

<ul>
	<li>Support the mapping of current workflows between departments</li>
	<li>Track action items and follow through on cross-departmental initiatives assigned by the S&amp;OM</li>
	<li>Flag cross-divisional coordination issues (Back Office ↔ Performance) early, rather than letting them surface late</li>
</ul>

3. Administrative Support

<ul>
	<li>Manage vendor and client accreditation documentation — collection, tracking, follow-up, and filing</li>
	<li>Maintain accreditation status trackers and proactively flag upcoming renewals or missing requirements</li>
	<li>Handle other recurring administrative tasks that support operational continuity</li>
</ul>

4. Process Documentation

<ul>
	<li>Document workflows and SOPs as they are mapped or revised, in a consistent, reusable format</li>
	<li>Maintain and update the SOP/documentation library</li>
	<li>Test documented processes for clarity — if a process can't be followed without additional explanation, flag it for revision</li>
</ul>

5. General Operational Support

<ul>
	<li>Assist with meeting logistics, agendas, and notes for leadership or cross-functional meetings</li>
	<li>Support light research/benchmarking tasks as needed (industry practices, tools, vendor comparisons)</li>
	<li>Take on ad hoc tasks that support the core Operations functions</li>
</ul>

Operations Intern

As a Medical Coordinator, you will be the vital link between our company and its clientele, ensuring that all interactions are handled with the highest level of professionalism and care. Your role will include:

<ol>
	<li>Engaging with customers to provide detailed information and answer questions regarding our medical products and services.</li>
	<li>Addressing and resolving customer inquiries in a timely and empathetic manner, ensuring their satisfaction and loyalty.</li>
	<li>Taking immediate and effective action to resolve any customer concerns or complaints, demonstrating exceptional problem-solving skills.</li>
	<li>Preparing and maintaining accurate reports on customer interactions, feedback, and resolutions to inform company strategies and improve service quality.</li>
	<li>Collaborating with healthcare professionals and team members to streamline communication and enhance the customer experience.</li>
	<li>Staying informed about the latest healthcare industry trends and company offerings to provide knowledgeable support.</li>
</ol>

As the first point of contact, you will play a crucial role in upholding the company's reputation and contributing to its success by providing outstanding service and support to our valued customers.

Medical Coordinator

We are RAY, a fast-growing organisation that matches talented Virtual Executive Assistants with high-performing founders and entrepreneurs across the US and Europe. You will work directly with world-class clients, managing the things that matter most — their time, their operations, and their priorities.

RAY AI

We are hiring full-time Remote Assistants that we match with entrepreneurs in the US &amp; Europe. As a RAY, you will support founders by managing various aspects of their professional and personal lives and give them back their time and energy.

Your Responsibilities:

<ul>
	<li>Manage the basic work function of your client: email, calendar, tasks &amp; to-dos, travel, accounting prep</li>
	<li>Proactively work to protect your client's time and energy</li>
	<li>Work on long horizon projects that improve your client's business and private life</li>
	<li>Build and maintain the (AI) tools and automations that make your client more efficient</li>
	<li>Help your client effectively delegate administrative tasks to you</li>
</ul>

What we look for:

<ul>
	<li>Highly motivated and driven individuals who strive for operational excellence</li>
	<li>Bachelor's degree or equivalent work experience</li>
	<li>High problem solving ability (tested in our assessment center) &amp; High agency (learn more here)</li>
	<li>Some experience and lots of curiosity regarding LLMs and other AI tools</li>
	<li>Excellent written and verbal communication skills in English (C2)</li>
	<li>Strong organisational skills and attention to detail</li>
	<li>Proficiency with modern productivity tools and eagerness to learn new technologies like AI</li>
	<li>Ability to work independently and juggle multiple priorities effectively</li>
</ul>

What we offer:

<ul>
	<li>Level up your career in an international and successful organization and enjoy:</li>
	<li>Monthly salary up to $1,000</li>
	<li>Performance-based bonuses that can add up to 3 months salary</li>
	<li>Modern laptop/hardware provided by us</li>
	<li>Specialized training in AI and LLM tools</li>
	<li>Global exposure and the opportunity to work with top-tier founders</li>
	<li>Endless opportunities for personal and professional growth</li>
</ul>

Virtual Executive Assistant Philippines

Skyeline Summit Life Insurance Agency is a leading affiliate of Alexandrite 2 District, the biggest and most successful district of Pru Life UK - the leading insurance company in the Philippines.

We commit to promote protection and a brilliant future to Filipino families. We also uphold and improve the quality of service delivered by our strong and knowledgeable Advisers. 

Led by MDRT leaders, Skyeline Summit LIA is determined to grow while it maintains excellence within our team.

Our newest Financial Advisers enjoy perks and receive the most advanced trainings exclusive to Skyelians. 

A lucrative career path awaits you! 

Skyeline Summit LIA - a General Agency under Pru Life UK

The pandemic has been an eye opener for a lot of Filipinos. We realized how important to get the basics of building a financial portfolio is. Do we have enough buffer funds that would shield us against life's uncertainties? Do we have part of our funds in investments that would hedge against inflation so we can live on interest when we are suddenly forced to "retire" again next time?

If you want the opportunity to help your family and friends set up a complete savings and investments program, have the freedom to manage your time wisely, and a chance to expand your network and make new friends..

If you have the passion for communication, leadership, financial literacy and helping others.. Then join us in our advocacy to spread financial literacy to as many Filipinos as we can reach.

Insurance Advisor

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Success Team

The Thumbtack Service &amp; Support Team brings the Thumbtack mission to life! We focus on providing a great experience to our users through building customer loyalty and helping professionals grow their businesses.

About the role

As a Customer Success Specialist (CSS), you bring our Thumbtack mission to life! This is a part of our inbound/outbound sales and success efforts, where you would work specifically to resolve customer plans to service their homes. By handling customer requests through our users' different channels (phone, chat, SMS, and email), you navigate the challenges of customer needs, profile requests, and more specifically service inquiries. Our best representatives are enthusiastic individuals who thrive in a fast-paced revenue-driving environment that builds customer trust, loyalty, and drive departmental goals. 

The ideal candidate will have a proven track record in outbound and inbound sales efforts, with experience in recovery and expansion programs. Must also be adaptable in your sales pitch to meet customer and departmental needs. 

What you’ll do

<ul>
	<li>Partner with our customers by listening to their needs and providing the best solutions - you’re the expert! </li>
	<li>Maintain excellent knowledge of Thumbtack’s products and services, as well as industry standards and best practices for home maintenance, improvement, and repair projects.</li>
	<li>Participate in at least 55 inbound and outbound calls per day with our users to determine the best solution to get jobs done.</li>
	<li>Successfully build rapport with the customers and be able to anticipate their needs</li>
	<li>Identify opportunities to cross-sell additional products or services to existing customers.</li>
	<li>Actively listen to customer concerns, have the ability to probe, and be able to provide recommendations when necessary.</li>
	<li>Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills while building a relationship with the caller.</li>
	<li>Proactively follow up with customers via SMS and/or email.</li>
	<li>Maintain high-performance metrics including revenue attainment, quality adherence, efficiency, customer satisfaction, and net promoter scores.</li>
	<li>Continuously look for areas of improvements that drive revenue and communicate trends to the appropriate parties.</li>
	<li>Make independent and insightful decisions while keeping the customer and company needs in mind.</li>
	<li>Engage with team members through weekly development sessions, training, and support interactions that help build each other. </li>
</ul>

Customer Service

Communication Skills

Success Specialist [Customer Service & Sales, Remote WFH]

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

Key Responsibilities

<ul>
	<li>Quoting against network inquiries: Prepare, send out, and gather feedback against inquiries arriving from our network partners.
	<ul>
		<li>Basis of quotation: mainly CW and specially designated excel files, both LCL and FCL, mainly DAP destination quotations that could be set up from readily available ratelists, and communicated in written form in English.</li>
	</ul>
	</li>
	<li>Rate Card Creation: Build comprehensive rate cards in Excel based on specific client requests, focusing on various origin and destination port pairs.</li>
	<li>Margin Application: Accurately apply designated profit margins and pricing instructions provided by the Rate Card Manager to base rates.</li>
	<li>System Administration: Enter, update, and manage rate card data within the CargoWise TMS (Transportation Management System) and designated excel sheet</li>
	<li>Customer Communication: Serve as the primary point of contact for clients regarding rate card inquiries. Answer questions related to freight validity, shipping line details, and port-to-port routing. This is to be negotiated internally still, communication especially with Hungarial local clients might face language barriers.</li>
	<li>Internal Coordination: Collaborate seamlessly with the internal Sales and Operations teams.</li>
	<li>Quote Modification: Process client feedback (e.g., requests for rate reductions or route modifications), coordinate internally for approval, and update rate cards accordingly. See same as with customer communication.</li>
	<li>Operational Handover: Once a rate card receives a "green light" from the client, accurately transition the order to the Operational team for shipment execution.</li>
</ul>

Kalibrr Job Search

Bidding Specialist Work From Home

Business Development

Customer Success Officer

Customer Success Officer

Business Developer Work From Home

Staff Accountant

Sales Specialist

Technical Pre Sales

MS D365 Functional Business Consultant

Operations Intern

Medical Coordinator

Virtual Executive Assistant Philippines

Insurance Advisor

Success Specialist [Customer Service & Sales, Remote WFH]

Sales Support Specialist for Airfreight and Seafreight