We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Oversee the complete cycle of dental billing processes, including insurance verification, claim submission, payment posting, and accounts receivable follow-up.</li>
	<li>Train and mentor team members, fostering a collaborative environment to meet and exceed departmental goals.</li>
	<li>Handle complex billing issues and coordinate with insurance companies to resolve disputes and minimize denials.</li>
</ul>

Dental Billing Team Leader | Work From Home

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

The Store Supervisor is responsible for overseeing the daily operations of the store to ensure the achievement of sales targets, efficient personnel management, proper inventory and cash control, excellent customer service, and compliance with company policies and procedures. The role involves leading the store team, maintaining operational excellence, and ensuring a positive shopping experience for customers.

Location: SM Sta. Rosa – Just G Boutique

Key Responsibilities

1. Sales Management and Business Performance

<ul>
	<li>Achieve monthly sales targets and store quotas for assigned brands.</li>
	<li>Collaborate with the Area Sales Supervisor/Manager in developing and implementing sales strategies and promotional activities.</li>
	<li>Analyze sales performance and identify opportunities to improve revenue and profitability.</li>
	<li>Address and resolve issues affecting store sales and overall business performance.</li>
	<li>Coordinate with the Merchandise Planning and Control Department regarding merchandise requests, stock movement, and inventory requirements.</li>
	<li>Prepare and submit required sales reports, including:</li>
	<li>Weekly Sales Report</li>
	<li>Month-End Summary Report</li>
	<li>Categorical Sales Report</li>
	<li>Monthly Work Schedule</li>
	<li>Ensure the delivery of excellent customer service and effectively handle customer concerns, complaints, and inquiries.</li>
</ul>

2. Personnel Management

<ul>
	<li>Supervise, motivate, and evaluate the performance of store personnel, including Customer Assistants (CA) and Customer Sales Associates (CSA).</li>
	<li>Prepare, monitor, and manage employee work schedules, including opening and closing shifts, day-offs, holidays, sale events, and schedule adjustments.</li>
	<li>Conduct store-level training and retraining programs to enhance employee skills and performance.</li>
	<li>Communicate company policies, operational updates, and instructions to staff through regular meetings and briefings.</li>
	<li>Ensure compliance with company rules, policies, and procedures.</li>
	<li>Address employee concerns, resolve workplace issues, and recommend disciplinary actions when necessary.</li>
</ul>

3. Inventory, Cash, and Asset Management

<ul>
	<li>Implement and enforce inventory control systems and audit procedures.</li>
	<li>Monitor stock levels and report overstock and understock situations to maintain optimal inventory levels.</li>
	<li>Minimize merchandise damages and prepare monthly Merchandise Damage Reports.</li>
	<li>Oversee cashier operations and monitor cash handling procedures.</li>
	<li>Report cash shortages, overages, and deviations from established cashiering policies and procedures.</li>
	<li>Ensure proper utilization, maintenance, and safeguarding of store assets, supplies, and equipment.</li>
	<li>Promote cost-effective management of store resources.</li>
</ul>

4. Store Image and Visual Merchandising

<ul>
	<li>Ensure consistent implementation of company visual merchandising standards and store image guidelines.</li>
	<li>Identify and report visual merchandising concerns and recommend improvements.</li>
	<li>Participate in the planning and execution of sales promotions and marketing campaigns.</li>
	<li>Maintain cleanliness, organization, and overall housekeeping standards within the store.</li>
</ul>

5. Administrative and Operational Support

<ul>
	<li>Coordinate with mall administration, leasing officers, suppliers, contractors, banks, and other external stakeholders regarding operational requirements and concerns.</li>
	<li>Facilitate compliance with operational, safety, and regulatory requirements.</li>
	<li>Perform administrative and operational tasks as assigned by the Area Sales Supervisor/Manager.</li>
	<li>Support company initiatives and special projects as required.</li>
	<li> </li>
</ul>

Store Supervisor

Glyph is one of the largest mobile and web services companies in the Philippines. Since the company was incorporated in 2011, Glyph has created mobile and web services for some of the largest enterprises in the country. The company is a certified Amazon Web Solutions Partner and a Google Cloud Partner.

GlyphStudios, Inc.

<ul>
	<li>The role of the Software Developer is to design, develop, troubleshoot and debug software programs for databases, applications, tools, networks, etc.</li>
	<li>You will assist in building, maintaining, and enhancing server-side applications, focusing on performance, scalability, and security.</li>
	<li>
	You will work alongside experienced developers to contribute to various web and backend projects, gaining hands-on experience and knowledge in modern software development practices.
	</li>
</ul>

Software Developer

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are seeking a passionate and experienced Community Manager to join our team. This role is pivotal in building and nurturing communities centered around specific chronic diseases such as diabetes, asthma, etc. The ideal candidate will have a deep understanding of patient needs, the ability to create engaging content, and the strategic foresight to grow the community through partnerships and influencer outreach.

Responsibilities:

1. Build and manage online and offline communities of patients suffering from specific chronic diseases. 
2. Develop and implement community-building strategies that enhance engagement, knowledge sharing, and mutual support among community members. 
3. Craft compelling and relevant content for the community to stimulate conversation and engagement within the communities. 
4. Identify, reach out to, and build relationships with potential partners and influencers who can help grow the community. 
5. Monitor, track, and report on feedback and online reviews, leveraging this information to improve community experiences. 
6. Organize and participate in events to build community and boost the community's brand visibility. 
7. Coordinate with the marketing team to ensure brand consistency and to leverage marketing initiatives for community growth. 
8. Stay updated with digital technology trends to ensure the community remains a user-friendly environment and to leverage new tools for community growth.

 

Qualifications:

1. Proven experience as a community manager or similar role. 
2. Experience in building and growing online communities, preferably in the healthcare sector. 
3. Excellent verbal and written communication skills. 
4. Ability to identify and track relevant community metrics. 
5. Knowledge of online marketing and marketing channels. 
6. Attention to detail, critical-thinker, and problem-solving skills. 
7. Ability to work with diverse groups and build strong relationships. 
8. Familiarity with chronic diseases and patient needs is a plus.

We are looking for a Community Manager who is passionate about making a difference in the lives of patients. If you are a team player, enthusiastic, and a self-starter with a passion for community building, we would like to meet you.

Community Manager

Overview:

Expanding healthcare blog is seeking a driven, well-written, personable SEO Outreach Specialist to drive SEO results. The ideal candidate is passionate about digital marketing, has 2+ years of experience, is a strong writer and communicator, and is eager to learn about SEO and content marketing. 

Responsibilities:

<ol>
	<li>Create, and execute outreach via email, LinkedIN, and Facebook to generate link building and guest post opportunities</li>
	<li>Work with writing team, create outlines, edit drafts and build relationships with website publishers to get articles approved and published</li>
	<li>Format online content and posts to maximize SEO traffic</li>
	<li>Update and record link activity and interact with clients</li>
</ol>

Proofreading

Blog Writing

Copywriting

Creative Writing

SEO Outreach Specialist

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

EDGE Tutor is Asia’s fastest-growing tutoring outsourcing provider, offering experienced educators next-level online careers with global impact. We select only the top 3% of online education talents and connect them with education companies in 30+ countries, ensuring competitive pay, reliable bookings, and world-class professional development.

EDGE Tutor International

Premium Business English Tutor (WFH | Up to ₱40K Monthly + Bonuses)

For BPO trainers, corporate communicators, VAs, and teachers with strong spoken English and a bachelor's degree in any 4-year course. EDGE Tutor is looking for online educators ready to teach adult professionals and executives in our Premium Business English program. You'll have structured materials, guided programs, and coaching support behind you so every session is focused and effective.

Schedule 
• Minimum 25 hours/week, 2 rest days 
• Peak hours daily: 
 5:00 AM – 2:00 PM 
 3:00 PM – 6:00 PM 
 7:00 PM – 12:00 AM 
 12:00 AM – 4:00 AM 
• At least 1 weekend day preferred

Compensation &amp; Bonuses 
• ₱180–₱220/hour (per booking) 
• ~90% booking rate 
• Up to ₱40,000/month 
• Paid training + performance incentives

Bonus Stack (This Month): 
• ₱5,000 Sign-Up Bonus 
• ₱500 for completing the TEFL certification within 5 hours 
• ₱1,500 for completing and passing the client demo

Benefits 
• Stable bookings 
• Coaching and lesson support 
• Health coverage up to ₱100,000 
• Work from home 
• Launch in as early as 6 days*

WFH Online English Tutor for Adults | Dayshift and Nightshift

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Customer Success Officer

We are a BPO located in Baguio City catering to Law Firms and Real Estate Companies in the US who have been our partners since 2007.

We specialize in paralegal services that include drafting legal documents, legal research, client interviews, appointment setting, case monitoring and case management.

We also have administrative assistant roles with tasks that include inbound client maintenance calls, outbound service calls, maintenance ticket monitoring, rent roll maintenance and video surveillance review.

We are looking for people who would like to grow our business with us.

Optimum Transsource Inc.

<ul>
	<li>Manage and organize legal documents and files, ensuring everything is easily accessible and up to date.</li>
	<li>Gather and summarize information for attorneys, providing them with the insights they need to build strong cases.</li>
	<li>Draft essential legal documents and maintain clear communication with clients throughout the process.</li>
	<li>Handle scheduling and maintain case files, keeping everything on track and efficiently managed.</li>
	<li>File documents promptly and provide administrative support to attorneys, helping the team stay organized.</li>
	<li>Conduct legal research and assist in drafting documents to support the legal team’s efforts.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use Google and other search engines to acquire information

Research is made fast especially when employees doing the research know how savvy searches are done. Vocabulary to describe searches, knowledge in search engine operators, functions and features such as browsing history, and advanced search all allow narrowed and effective searches. Having search experts in the team is a must-have.This test measures ability to use search engines to acquire information.

Web Searching

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This measures the ability to express thoughts in an organized structure.

Syntax

This test unit measures the ability to be brief and concise in written communication by avoiding redundancies

Efficient communication is effective communication. The more direct and accurate the message is, the clearer and the faster it gets to the receiver with little to no misinterpretation. And because businesses have more important tasks to do than read long-winded text or documents, hiring employees with this skill is a smart choice. This test measures the ability of the candidate to compose concise communication.

Brevity (Written)

This test unit measures the ability to paraphrase by choosing key ideas from a sentence and identifying good paraphrased versions of a sentence

Paraphrasing (Written)

Paralegal | Legal Assistant

About Talentfied

With the rising demand for internship opportunities, TALENTFIED specializes in offering diverse positions, from developers to finance to client support. Our unique focus is on connecting foreign companies with skilled Filipino undergraduate students, fresh graduates, and experienced professionals, providing training opportunities aligned with their academic curricula. We curate a dynamic pool of Filipino talent in our recruitment database

Filpass Tamperproof Tech Inc. (Talentfied)

We are looking for a motivated Client Support Trainee to assist our customers with technical questions and help them make the most of our products and services. This role is perfect for individuals who are problem-solvers, great communicators, and eager to learn, while gaining hands-on experience in customer support workflows and AI-enabled tools. 

As a Client Support Trainee, you will work closely with our Support, Product, Sales, and Marketing teams to ensure customers receive timely and effective assistance. You will also learn to leverage AI-powered tools to streamline workflows, improve response quality, and enhance customer satisfaction.

 

Key Responsibilities:

<ul>
	<li>Respond to customer queries promptly and accurately via phone, email, or chat. </li>
	<li>Identify customer needs and guide them through product features and functionalities. </li>
	<li>Analyze and report product malfunctions by testing scenarios or impersonating users. </li>
	<li>Update internal databases with information about technical issues and customer interactions. </li>
	<li>Monitor customer feedback and complaints on social media, and provide timely assistance. </li>
	<li>Share feature requests, workarounds, and insights with team members. </li>
	<li>Inform customers about new features and updates. </li>
	<li>Follow up to ensure customer issues are fully resolved. </li>
	<li>Gather customer feedback and communicate insights to the Product, Sales, and Marketing teams. </li>
	<li>Submit timely reports to management summarizing work completed and key learnings. </li>
	<li>Leverage AI tools (such as ChatGPT, Zendesk AI, or similar) to: </li>
	<li>Generate draft responses to customer queries </li>
	<li>Identify patterns in recurring issues </li>
	<li>Improve knowledge base documentation </li>
	<li>Assist in training and onboarding </li>
</ul>

Client Support Trainee

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Department Leadership: You'll lead, coach, and develop the Compliance &amp; Accreditations team, setting clear goals, managing performance, and ensuring consistent execution.</li>
	<li>Accreditations &amp; BIR Representation: You'll secure and maintain the accreditations and licenses required for POS operations, represent UTAK POS in BIR discussions and accreditation matters, and ensure all supporting documentation and processes are in place.</li>
	<li>Regulatory Compliance &amp; System Alignment: You'll monitor BIR regulations and memoranda, interpret their impact on our operations, and work with Product and Tech to ensure our systems and processes remain compliant with current requirements.</li>
	<li>BIR Permit Processing: You'll oversee end-to-end permit-to-use (PTU) applications, guide clients through requirements, manage BIR follow-ups, and resolve pending concerns.</li>
	<li>High-Level Escalation Management: You'll take ownership of critical BIR-related escalations, lead resolution efforts, and coordinate directly with government representatives and internal stakeholders when sensitive compliance issues arise.</li>
	<li>Client &amp; Stakeholder Coordination: You'll guide clients through compliance requirements and coordinate with the BIR and internal teams to resolve concerns and keep applications moving.</li>
	<li>Client Activation &amp; Cross-Team Collaboration: You'll work with relevant teams to ensure approved permits translate into successful system activation and that clients are equipped to operate compliantly.</li>
	<li>Training &amp; Knowledge Management: You'll develop SOPs, process guides, templates, and training materials while building the team's expertise and helping other departments understand relevant BIR requirements.</li>
	<li>Data &amp; Performance Reporting: You'll maintain accurate application and accreditation records, monitor processing timelines, approvals, activations, and BIR fees, and use performance data to recommend improvements.</li>
	<li>Process Improvement &amp; Automation: You'll improve workflows, develop tools and automations, and streamline processing to reduce delays, errors, and backlogs.</li>
</ul>

Compliance Lead

Monde Nissin Corporation has been giving Filipino consumers quality products and service for the past 45 years. The company has consistently been among the top corporations in the Philippines and is considered as one of the industry leaders in both noodles and biscuits product categories with well-loved Filipino brands such as Lucky Me! Instant Noodles, Nissin Wafer, Nissin Butter Coconut, Eggnog, Skyflakes and the like.

Monde Nissin's subsidiaries include Monde M.Y. San, manufacturer of iconic biscuit brands SkyFlakes and Fita; Monde Nissin Thailand; Monde Nissin Singapore, and Monde Nissin Australia, comprising the businesses Black Swan, Nudie, and Menora Foods.  

Get to know us more! Visit our website at www.mondenissin.com

Monde Nissin Corporation

<ul>
	<li>With Bachelor’s degree in engineering or any IT Related Courses</li>
	<li>With knowledge and experience on ITIL Method particularly on Incident Management</li>
	<li>At least 3 years’ experience of managing a similarly five or more sized team direct reports, non-directs can be considered.</li>
	<li>At least 5 years of appropriate experience supporting IT infrastructure and service delivery preferably with a medium size organisation.</li>
	<li>Knowledge and experience in the following are desired: ITIL Foundation, Windows and Linux Servers, VMWare, Virtualization, SAP, Network, Access and Monitoring Tools.</li>
	<li>3-5 years’ hands-on technical operations experience with server hardware including virtualization, Linux, Windows, and related Microsoft technologies including IIS Administration, Firewall, Network, ISP, Telephony etc.</li>
	<li>3 years of Cyber Security and Controls, IT audit, or equivalent experience.</li>
	<li>3 years’ experience managing IT Infrastructure environment.</li>
	<li>Strong customer orientated approach with a delivery bias.</li>
	<li>Experience working with third party service providers. 
	 </li>
</ul>

IT Infrastructure Systems Lead

Kalibrr Remote is Kalibrr Technology Ventures Inc tech-based service that provides Small and Medium Enterprise businesses based outside the Philippines with access to the best offshore Filipino talent at the quickest possible time.

Backed by almost 10 years of matching the right talents with the right companies, Kalibrr provides both jobseeker and recruiter with the security, tools and expertise to be successful through a Remote work engagement.   

As a country, we have solidified our image as the “BPO capital of the world,” Now, Kalibrr Remote will make the Philippines the “Remote Workforce Capital of the World.”

Kalibrr Remote

Based in New York, Tikwiz specializes in events and logistics, specifically facilitating the purchase and delivery of tickets for various events. 

Tikwiz LLC

About the Role:

We are looking for a Customer Service and Operations Assistant to join our team, who will play a crucial role in ensuring that our customer service operations run smoothly and that our logistics and inventory management tasks are executed efficiently. As one of the potential pioneers of the team, you will be responsible for resolving customer inquiries, updating order statuses, and supporting our team with operational tasks. 

Key Responsibilities:

<ul>
	<li>Customer Service Support: Maintain client satisfaction by responding to inquiries regarding order status, product details and other customer concerns, in a timely and professional manner.</li>
	<li>Order Updates: Monitor and update order statuses in our system, ensuring customers receive accurate information regarding the progress of their orders.</li>
	<li>Expense Entry: Ensure data accuracy and integrity by encoding expenses into spreadsheets that are not captured by automation tools. </li>
	<li>Logistics and Inventory Support: Assist with logistics and inventory management tasks, such as tracking stock levels, processing shipments, and assisting with order fulfillment.</li>
	<li>Operational Assistance: Support day-to-day operational tasks to maintain smooth workflows, ensuring orders are processed efficiently and customers receive the best possible service.</li>
	<li>Continuous Improvement: Identify process-improvement opportunities for customer service and operational workflows, streamlining tasks and increasing efficiency.</li>
</ul>

Inventory Control

Operations Management

Customer Service

Warehousing Management

Customer Service and Operations Assistant

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

As a Senior Digital Copywriter at Hashtag Interactive, you are expected to operate beyond execution. In addition to producing strong copy, you play a key role in shaping content quality, strengthening strategic thinking, and supporting the development of junior copywriters within the team. 
 

Expected Outcomes

First 90 Days 
We expect you to hit the ground running by quickly immersing yourself in our team, processes, and clients' brands. Here’s what success looks like in your first three months:

<ul>
	<li>Master Our Workflow:

	<ul>
		<li>Understand Hashtag Interactive’s workflows, approval processes, and ways of working within the Content team and cross-functional squads</li>
		<li>Build working relationships with key stakeholders across Strategy, Accounts, Design, and Animation</li>
		<li>Review existing content playbooks, brand guidelines, and account histories for assigned clients</li>
	</ul>
	</li>
	<li>Understand the Accounts You Support:
	<ul>
		<li>Develop a strong understanding of assigned accounts, including client objectives, audiences, tone of voice, and success metrics</li>
		<li>Begin producing high-quality, on-brand copy across relevant formats and platforms</li>
		<li>Identify and surface opportunities to improve clarity, effectiveness, or strategic alignment in existing content</li>
	</ul>
	</li>
	<li>Team Contribution
	<ul>
		<li>Participate actively in team meetings, brainstorms, and reviews</li>
		<li>Begin providing informal guidance and feedback to junior copywriters</li>
		<li>Observe strengths, gaps, and development opportunities within the content team</li>
	</ul>
	</li>
	<li>Develop a Content Toolkit:
	<ul>
		<li>Create reference materials (e.g., tone guides, content matrices) for your assigned accounts to streamline future content creation.</li>
		<li>Identify opportunities to enhance the creative process and propose improvements.</li>
	</ul>
	</li>
</ul>

Ongoing Responsibilities

<ul>
	<li>Copywriting and Content Strategy

	<ul>
		<li>Write clear, compelling, and effective copy across social, digital, campaign, and other content formats</li>
		<li>Translate briefs into strong ideas, narratives, and platform-appropriate messaging</li>
		<li>Proactively suggest content ideas, angles, and improvements based on insight and experience</li>
	</ul>
	</li>
	<li>Creative Quality and Standards
	<ul>
		<li>Maintain consistently high standards of writing and thinking across all assigned work</li>
		<li>Review copy produced by junior copywriters when required and provide constructive feedback</li>
		<li>Help raise the overall level of craft, clarity, and strategic thinking within the content team</li>
	</ul>
	</li>
	<li>Coaching and Mentorship
	<ul>
		<li>Support the development of junior copywriters (including current and future hires)</li>
		<li>Provide clear, actionable feedback to improve writing quality, confidence, and platform fluency</li>
		<li>Share trends, references, and best practices to keep the team’s work fresh and relevant</li>
	</ul>
	</li>
	<li>Collaboration and Contribution
	<ul>
		<li>Work closely with cross-functional teams to deliver cohesive, effective content solutions</li>
		<li>Contribute to brainstorms, pitches, and campaign ideation as required</li>
		<li>Support the development or refinement of content playbooks, guidelines, and internal standards where appropriate</li>
	</ul>
	</li>
	<li>Professional Standards
	<ul>
		<li>Stay current on cultural, platform, and content trends relevant to client work</li>
		<li>Demonstrate ownership, accountability, and professionalism in all responsibilities</li>
		<li>Continuously seek to improve personal craft and contribute positively to team growth</li>
		<li>Act as a role model in craft, professionalism, and ways of working within the content team 
		 </li>
	</ul>
	</li>
</ul>

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