Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the role

We are looking for a Marketing Ops Associate who is excited to build out impactful marketing campaigns while developing their technical skills in working with automated marketing tools. As part of the Growth Marketing team, you'll be centrally involved in engagement and sales marketing operations – focused on implementation and execution of email, push and in-app campaigns. Our team's scope is increasing this year as we start to support the full integrated marketing team so we expect there may be opportunities for this role to take on tasks outside of what is directly described below. We are looking for someone eager to help design, build, and operate world-class marketing programs.

What you’ll do

<ul>
	<li>Build and execute marketing campaigns across email, push, in-app messaging, and other marketing channels</li>
	<li>Run A/B tests across campaigns to identify key levers of growth that we can scale across the program</li>
	<li>Help report on the impact of engagement programs, using learnings to iterate and make improvements</li>
	<li>Enforce marketing messaging best practices across all channels</li>
	<li>Work closely with Creative team to ensure alignment on creative vision and voice across all marketing messaging touchpoints</li>
	<li>Constantly optimize our marketing operations processes for more efficient and seamless campaign deployment</li>
</ul>

Sales and Marketing Knowledge

Marketing Communications

Growth Marketing Associate

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Role

As a Pro Success Manager, you'll be a hands-on people leader focused on helping Pros get real, measurable value from Thumbtack. You'll lead a team of Success Specialists who drive retention, product satisfaction, and growth across their Pro portfolios. You'll ensure the team delivers consistent results through coaching, data-driven execution, and operational discipline. This role is ideal for a leader who thrives in the details — motivating people, refining playbooks, and translating insights into immediate action to reduce churn and improve satisfaction.

What you’ll do

<ul>
	<li>Lead and coach a team: Manage 8-10 Success Specialists responsible for retention, satisfaction, churn prevention, and growth.</li>
	<li>Churn prevention: Use health signals and reporting to identify risk; coach your team on recovery tactics and ensure follow-through.</li>
	<li>Drive product satisfaction: Ensure pros understand and adopt high-impact features; provide feedback loops to Product for improvement.</li>
	<li>Renewals and expansion: Support your team in executing renewals and identifying upsell opportunities with structure and consistency.</li>
	<li>Data-driven leadership: Monitor metrics (NRR, GRR, churn rate, CSAT, adoption, TTV); use insights in 1:ls and team reviews to drive performance.</li>
	<li>Process excellence: Implement playbooks for onboarding, adoption, renewal, and QBRs; identify process gaps and propose fixes.</li>
	<li>Cross-functional collaboration: Partner with Product, Marketing, and Sales to communicate Pro feedback and influence improvements.</li>
	<li>Talent development: Conduct regular coaching sessions, monitor progress toward goals, and celebrate wins that model Thumbtack's values.</li>
	<li>Pro advocacy: Encourage Pros to share success stories and promote Thumbtack through testimonials and case studies.</li>
</ul>

Customer Service

Account Management

Pro Success Manager

White Glove Hiring partners with a small number of well-established, founder-led businesses that are serious about building long-term virtual assistant relationships.

Our hiring process is more detailed than most—and that’s by design. We do the work upfront to clearly define the role, expectations, and working style so your time isn’t wasted on vague jobs or unprepared clients. We don’t rush placements, and we don’t submit candidates unless the client is truly ready to hire and commit.

The businesses we represent are financially stable, respectful of VAs, and open to guidance, so they are easier to work with day-to-day. We help clients improve clarity, communication, and onboarding to support smoother working relationships.

While we are not your employer, we stay involved to help keep expectations aligned after you’re hired.

If you value clear roles, stable work, and professional clients who respect your time, White Glove Hiring is designed to be a better experience for you.

White Glove Hiring

We are a high-producing Washington State real estate business looking for a highly experienced Senior Real Estate Executive Assistant &amp; Transaction Coordinator.

This is not an entry-level role. We need someone with at least 5+ years of strong real estate admin, executive assistant, or transaction coordination experience who can step in with confidence, strong judgment, and minimal hand-holding.

The right person is fast, efficient, extremely detail-oriented, and able to think ahead. We are looking for someone who does not just wait for tasks to come in, but looks 2 weeks to 2 months ahead to identify what needs to be scheduled, prepared, followed up on, or completed before it becomes urgent.

This role will support a direct, fast-moving, high-producing real estate agent. You must be comfortable with clear expectations, high standards, and a fast-paced environment where prioritization and critical thinking matter.

You’ll be helping with:

• Calendar, email, scheduling, reminders, and daily administrative support 
• Washington State transaction coordination and document management 
• Listing preparation, vendor scheduling, and timeline coordination 
• Coordinating photographers, stagers, cleaners, contractors, sign installers, and other vendors 
• Communicating with clients, vendors, escrow, lenders, agents, and service providers 
• Managing CRM follow-up, database touches, review requests, and client communication 
• Looking ahead to upcoming listings, client events, deadlines, and scheduling needs 
• Helping prevent last-minute problems by planning ahead and building in proper buffer time 
• Supporting SkySlope, TransactionDesk, Lofty CRM, and other real estate systems 
• Helping improve workflows, checklists, and internal processes 
• Assisting with light Canva/design or marketing-related tasks when needed 
• Supporting or training other admin VAs on systems and real estate workflows when needed

We are looking for someone who:

• Has 5+ years of real estate admin, TC, or executive assistant experience 
• Understands Washington State real estate transactions, or has strong U.S. real estate TC experience 
• Has strong English communication skills, both written and spoken 
• Is comfortable speaking with clients and vendors by phone, email, and text 
• Is highly responsive and able to execute quickly under pressure 
• Thinks critically and asks smart questions, not obvious ones 
• Can prioritize without needing constant direction 
• Has excellent follow-through and does not let tasks fall through the cracks 
• Can work with a direct, detail-oriented, high-producing client 
• Has experience with SkySlope, TransactionDesk, Lofty CRM, Canva, or similar real estate tools

This is a full-time remote role. We are only considering candidates who do not have any other active jobs, freelance clients, or agency commitments. All assigned work must be completed by you directly and cannot be outsourced, delegated, or shared with another person.

Pay: $9 - $13 per hour 
Schedule: Full-time, aligned with U.S. Pacific business hours 
Location: Remote, supporting a Washington State real estate business 
Industry: Residential real estate

Senior Real Estate Transaction Coordinator & Executive Admin

Amare Group is a builder of consumer brands designed for the Philippine market.

We focus on creating products that solve real problems and work as intended in real conditions. Every brand we build is grounded in clarity, discipline, and respect for the customer.

We don’t rely on hype or shortcuts. We rely on execution, accountability, and consistency. 

Amare Group Inc.

Duties &amp; Responsibilities 
 
● Report directly to the HR Lead and provide regular updates on assigned HR functions. 
● Assist the Recruitment Assistant in the hiring process, including sourcing, screening, 
interview scheduling, onboarding, and recruitment documentation. 
● Support end-to-end recruitment and ensure timely filling of open positions. 
● Review and validate the attendance of remote employees on a semi-monthly basis to 
ensure accuracy for payroll processing. 
● Propose and conduct employee engagement programs and initiatives to promote a 
positive work culture, improve employee satisfaction, and strengthen retention. 
● Maintain and update employee data and HR documentation. 
● Assist the HR Lead in handling employee relations concerns, investigations, disciplinary 
actions, and related documentation. 
● Assist in performance management and employee development initiatives. 
● Monitor employee leaves and employee movements. 
● Coordinate government-mandated benefits and compliance requirements. 
● Prepare and submit HR reports and other required documentation. 
● Respond to employee and management inquiries in a timely and professional manner. 
● Maintain strict confidentiality of employee and company information. 
● Ensure compliance with company policies, labor regulations, and internal HR 
processes. 
● Perform other HR-related duties as assigned by the HR Lead or Management

HR Generalist

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Hire Manila is recruiting on behalf of our client, a growing technology company looking for a Software Engineer with experience in data engineering, cloud technologies, and AI-powered solutions.

This role will be part of the data team and will help transform data pipelines, build APIs, develop AI workflows, and contribute to the overall software architecture.

Responsibilities

<ul>
	<li>Design and maintain scalable data pipelines</li>
	<li>Build and maintain APIs and backend services</li>
	<li>Develop AI-powered workflows and automation solutions</li>
	<li>Work with cloud infrastructure and deployment processes</li>
	<li>Collaborate with engineers, product teams, and stakeholders</li>
	<li>Contribute to system architecture and technical decisions</li>
	<li>Support continuous improvement of development processes</li>
</ul>

Senior Software Developer

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

The Operations Intern works directly with the S&amp;OM to support strategic planning, operational reporting, cross-departmental coordination, and process documentation. This role is hands-on with real operational output — not observational. The intern will touch recurring reporting cycles, help streamline workflows between departments, manage administrative processes like vendor/client accreditation, and build the documentation backbone that keeps Spiralytics' operations legible and repeatable.

Key Responsibilities:

1. Reporting Support

<ul>
	<li>Assist in building and maintaining monthly operational reports and custom reports as requested by leadership</li>
	<li>Consolidate data from multiple departments (Back Office and Performance) into consistent, decision-ready formats</li>
	<li>Maintain report templates and flag inconsistencies or gaps in source data</li>
</ul>

2. Process Improvement &amp; Cross-Department Coordination

<ul>
	<li>Support the mapping of current workflows between departments</li>
	<li>Track action items and follow through on cross-departmental initiatives assigned by the S&amp;OM</li>
	<li>Flag cross-divisional coordination issues (Back Office ↔ Performance) early, rather than letting them surface late</li>
</ul>

3. Administrative Support

<ul>
	<li>Manage vendor and client accreditation documentation — collection, tracking, follow-up, and filing</li>
	<li>Maintain accreditation status trackers and proactively flag upcoming renewals or missing requirements</li>
	<li>Handle other recurring administrative tasks that support operational continuity</li>
</ul>

4. Process Documentation

<ul>
	<li>Document workflows and SOPs as they are mapped or revised, in a consistent, reusable format</li>
	<li>Maintain and update the SOP/documentation library</li>
	<li>Test documented processes for clarity — if a process can't be followed without additional explanation, flag it for revision</li>
</ul>

5. General Operational Support

<ul>
	<li>Assist with meeting logistics, agendas, and notes for leadership or cross-functional meetings</li>
	<li>Support light research/benchmarking tasks as needed (industry practices, tools, vendor comparisons)</li>
	<li>Take on ad hoc tasks that support the core Operations functions</li>
</ul>

Leadership skills

Communication Skills

Operations Intern

Job Description

We are seeking a Marketing Designer who will help us take digital marketing design and user experience to the next level.

As a Marketing Designer, you are expected to:

<ul>
	<li>Focus on company websites, single landing pages, print advertising, sales presentations, event collateral, email marketing campaigns, and social media ads.</li>
	<li>Work independently and collaboratively with the Marketing team to develop creative, innovative ideas that promote our brand and enhance our clients' experience.</li>
	<li>Be able to articulate concepts and projects internally and with clients (if necessary)</li>
	<li>Excellent proficiency in Adobe Creative Suite/Cloud software and know a great deal of the tools that the software provides, to create, edit, and compose your design concepts/comps.</li>
	<li>Have good background knowledge of HTML, keeping in mind how your designs can be translated into full, working, viewable pages</li>
	<li>Know a great deal of photo editing and manipulation in Adobe Photoshop.</li>
	<li>Know how to recreate designs from scratch (anywhere from PDF files sent over by the client to basic layouts in GIF or JPEG formats)</li>
	<li>Expertise in branding and logo creation</li>
	<li>Have some knowledge in using vector programs like Illustrator for the creation of maps, logos or other collateral that may be required in high resolution.</li>
	<li>Have a working knowledge of Adobe After Effects, storyboarding and basic video editing/animation</li>
	<li>Keep abreast of the latest design trends, tips, and tricks</li>
	<li>Ensure that all designs produced are of top quality and meet Agent Image Design Standards</li>
	<li>Be collaborative with your co-designers and to share resources that may benefit the team as a whole</li>
	<li>Perform QA duties when necessary</li>
	<li>Express viewpoints and opinions during design meetings and make suggestions on improving the company’s marketing efforts and design processes</li>
	<li>Take over projects or tasks that were started by or assigned to other designers as needed</li>
</ul>

Marketing Designer

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

The position is responsible for the front and back end of web applications. The person should be able to develop and maintain functional and stable web applications to meet the user's needs as well as have experience in UI/UX development.

<ul>
	<li>Participate in the entire application lifecycle, focusing on coding and debugging</li>
	<li>Write clean code to develop functional web applications</li>
	<li>Troubleshoot and debug applications</li>
	<li>Perform tests to optimize performance</li>
	<li>Collaborate with Front-end developers to integrate user-facing elements with server side logic</li>
	<li>Gather and address technical and design requirements</li>
	<li>Follow emerging technologies</li>
	<li>Liaise with developers, designers, and system administrators to identify new features</li>
	 
	 
	 
</ul>

HTML

Angular.js

ASP.NET

Node.js

JavaScript

Full Stack Developer

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

About Arboreal Management
Arboreal Management is a rapidly growing affordable housing developer and property management company based in Seattle, Washington, USA.
Our mission is simple but ambitious: provide below-market rents for residents while delivering above-market returns for investors. We believe affordable housing can be both socially impactful and financially sustainable.
Over the past four years, we have doubled in size each year and today manage more than 6,000 apartment homes across Washington and Oregon. Our portfolio includes affordable housing, workforce housing, market-rate communities, and complex public-private partnerships.
We are also building something unusual in our industry: a technology-forward operating platform powered by AI, automation, and data. Our proprietary Maynard platform supports leasing, resident communications, maintenance operations, accounting, and business intelligence, allowing our teams to focus on higher-value work and exceptional service.
Our Philippines-based Tagumpay team is a core part of our success. What began as a small support group has grown into a 20+ person organization supporting resident services, leasing, operations, recruiting, and business functions across the company. We are committed to continued investment and growth in the Philippines and see Tagumpay as a long-term strategic part of our organization.
At Arboreal, we value ownership, continuous improvement, transparency, and a willingness to build. We are looking for people who want to help shape the future of affordable housing while growing alongside a company that is scaling quickly and creating new opportunities every year.

Arboreal Management LLC

People Operations &amp; Talent Acquisition Manager (Philippines)

US Pacific Time Schedule

About Arboreal Management &amp; Tagumpay

Arboreal Management is a rapidly growing affordable housing developer and property management company based in Seattle, Washington.

Our mission is simple: provide below-market rents for residents while delivering above-market returns for investors.

Over the past four years, we have approximately doubled in size each year. Today we manage more than 8,000 apartment homes and employ more than 230 team members across the United States and the Philippines.

A key part of our success is Tagumpay, our Philippines-based operations team. What began as a small support group has grown into a strategic organization supporting resident communications, leasing, administration, marketing, recruiting, and business operations.

We are committed to continued growth in the Philippines and are looking for a People Operations &amp; Talent Acquisition Manager to help build the next chapter of that growth.

The Opportunity

This is a hands-on role combining recruiting, people operations, employee support, and process improvement.

You will work closely with leaders in both the US and Philippines to attract, hire, onboard, and support exceptional talent.

While this role is expected to grow into a leadership position over time, the successful candidate will initially execute recruiting and HR processes directly while helping build scalable systems for future growth.

Key Responsibilities

Recruiting &amp; Talent Acquisition

<ul>
	<li>Lead recruiting for Philippines-based positions</li>
	<li>Source and screen candidates</li>
	<li>Conduct phone and video interviews</li>
	<li>Coordinate hiring processes and candidate communications</li>
	<li>Prepare offers and hiring documentation</li>
	<li>Maintain recruiting records and reporting</li>
	<li>Support selected recruiting efforts for US-based roles</li>
	<li>Build talent pipelines for future hiring needs</li>
</ul>

People Operations

<ul>
	<li>Coordinate onboarding and offboarding</li>
	<li>Support employee lifecycle processes</li>
	<li>Respond to employee questions and requests</li>
	<li>Assist with performance reviews and engagement initiatives</li>
	<li>Support training and leadership development efforts</li>
	<li>Help create a positive employee experience</li>
</ul>

HR Administration

<ul>
	<li>Maintain employee records and documentation</li>
	<li>Support payroll coordination and reporting</li>
	<li>Assist with compliance requirements</li>
	<li>Prepare workforce and recruiting reports</li>
	<li>Create and maintain process documentation</li>
</ul>

Why Join Us?

<ul>
	<li>Join a company that has doubled in size annually for four consecutive years</li>
	<li>Help shape a growing Philippines organization</li>
	<li>Work directly with leaders in the US and Philippines</li>
	<li>Gain exposure to recruiting, HR, leadership, and organizational growth</li>
	<li>Be part of a technology-forward company building AI-powered operational systems</li>
	<li>Enjoy meaningful opportunities for advancement as Tagumpay continues to expand</li>
</ul>

People Operations & Recruiting Manager

The position is responsible for developing B2B and B2C Android Apps.

The person is responsible for developing native Android applications that runs on both Android mobile phones and tablets. The person should be able to translate the company’s needs into functional and appealing interactive applications.

Responsibilities

<ul>
	<li>Create, maintain and improve existing Android Applications</li>
	<li>Design and implement interactive Android Applications</li>
	<li>Collaborate with back-end developers and UI/UX designers to improve usability</li>
	<li>Build solutions for users and customers</li>
	<li>Stay up-to-date on emerging technologies</li>
</ul>

Java

Android

Android Developer

We are seeking a passionate and experienced Community Manager to join our team. This role is pivotal in building and nurturing communities centered around specific chronic diseases such as diabetes, asthma, etc. The ideal candidate will have a deep understanding of patient needs, the ability to create engaging content, and the strategic foresight to grow the community through partnerships and influencer outreach.

Responsibilities:

1. Build and manage online and offline communities of patients suffering from specific chronic diseases. 
2. Develop and implement community-building strategies that enhance engagement, knowledge sharing, and mutual support among community members. 
3. Craft compelling and relevant content for the community to stimulate conversation and engagement within the communities. 
4. Identify, reach out to, and build relationships with potential partners and influencers who can help grow the community. 
5. Monitor, track, and report on feedback and online reviews, leveraging this information to improve community experiences. 
6. Organize and participate in events to build community and boost the community's brand visibility. 
7. Coordinate with the marketing team to ensure brand consistency and to leverage marketing initiatives for community growth. 
8. Stay updated with digital technology trends to ensure the community remains a user-friendly environment and to leverage new tools for community growth.

 

Qualifications:

1. Proven experience as a community manager or similar role. 
2. Experience in building and growing online communities, preferably in the healthcare sector. 
3. Excellent verbal and written communication skills. 
4. Ability to identify and track relevant community metrics. 
5. Knowledge of online marketing and marketing channels. 
6. Attention to detail, critical-thinker, and problem-solving skills. 
7. Ability to work with diverse groups and build strong relationships. 
8. Familiarity with chronic diseases and patient needs is a plus.

We are looking for a Community Manager who is passionate about making a difference in the lives of patients. If you are a team player, enthusiastic, and a self-starter with a passion for community building, we would like to meet you.

Community Manager

The position is responsible for developing B2B and B2C iOS Apps.

The person is responsible for developing native iOS applications that runs on both iPhone and iPad. The person should be able to translate the company’s needs into functional and appealing interactive applications.

Responsibilities

<ul>
	<li>Create, maintain and improve existing iOS Applications</li>
	<li>Design and implement interactive iOS Applications</li>
	<li>Collaborate with back-end developers and UI/UX designers to improve usability</li>
	<li>Stay up-to-date on emerging technologies</li>
	<li>Get feedback from, and build solutions for, users and customers</li>
</ul>

Objective C

Swift

Apple iOS Developer

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Customer Success Officer

7th Media Digital is a leading full-service web development company located in the heart of Makati Central Business District. As a digital studio with outstanding expertise in multimedia arts, web design, web development and systems development, 7th Media has carved a reputation as a premier web development agency in the Philippines. 

Having been in the business for over 10 years, we have a strong track record of delivering innovative and best-in-class digital solutions to our clients. Our creative flair in designs and innovative IT solutions have led us to work with the biggest brands in the Philippines and boutique digital agencies in the US, Australia and Singapore.

We are proud to be ranked as part of the Top 10 Web Agencies in the Philippines by Hubstaff.

Join us and be part of our growing team!

7th Media Digital Studios Inc.

We are looking for a highly agile and proactive Assistant Team Leader for our Multimedia Artist team. The ideal candidate is both a strong individual contributor and an emerging leader who can mentor and manage Multimedia Artists, manage workloads, and help ensure high-quality and timely multimedia delivery.

This role is ideal for someone with at least 3 years solid experience in 2D animation and/or graphic design (Multimedia Arts) who is ready to take on leadership responsibilities involving people management, team development, operational coordination, and issue resolution.

The successful candidate should be comfortable balancing creative production work with leadership and coordination responsibilities.

<ul>
	<li>Lead and support a team of Multimedia Artists.</li>
	<li>Provide formal people management, mentoring, and performance guidance to team members.</li>
	<li>Help grow the technical and soft skills of Multimedia Artists through feedback, training, and structured guidance.</li>
	<li>Provide creative direction to design and animation tasks, as needed.</li>
	<li>Perform design and animation quality control checks.</li>
	<li>Assist in workload planning, traffic management, and balancing of resources across accounts.</li>
	<li>Own and help resolve internal and external escalations in a professional and solutions-oriented manner.</li>
	<li>Contribute to process improvement initiatives to improve workflow efficiency, communication, and output quality.</li>
	<li>Participate in creative production work such as but not limited to:
	<ul>
		<li>Digital design</li>
		<li>Print design</li>
		<li>2D animation and explainer videos</li>
		<li>Design review</li>
		<li>Other Multimedia-related creative work</li>
	</ul>
	</li>
	<li>Provide work estimates and regular progress updates.</li>
	<li>Coordinate with clients, internal stakeholders, and team members as needed.</li>
	<li>While the role is mostly work from home, the successful candidate should have the ability to travel to Metro Manila for occasional face-to-face client meetings or team meetings around 1 to 3 times per quarter.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit assesses the ability to think in constructs and determine how to combine and categorize ideas and things together in a way that makes logical sense.

Organizing

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

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