Amare Group is a builder of consumer brands designed for the Philippine market.

We focus on creating products that solve real problems and work as intended in real conditions. Every brand we build is grounded in clarity, discipline, and respect for the customer.

We don’t rely on hype or shortcuts. We rely on execution, accountability, and consistency. 

Amare Group Inc.

How We Work

The Influencer Team exists to produce ad assets that drive business performance. We view every creator as a hypothesis, every collaboration as a source of data, and every campaign as a learning opportunity. Success is measured not by the number of creators who post, but by how many assets are tested, scaled, and converted into profitable ad spend.

You will think in systems and make strategic decisions using four key inputs: pipeline data, ad performance data, audience insights, and business priorities. You'll balance tradeoffs such as volume vs. trust, retainers vs. new creator acquisition, and national reach vs. regional representation.

We are looking for someone who approaches influencer marketing as an experimentation and optimization system—not simply a content posting schedule.

Key Responsibilities

Pipeline Management

<ul>
	<li>Own the end-to-end influencer pipeline and ensure smooth execution across all campaign stages.</li>
	<li>Source creators through multiple channels including manual outreach, Meta Creator Marketplace, TikTok Affiliate, referrals, inbound leads, competitor research, Facebook groups, agency partnerships, employee referrals, and personal networks.</li>
	<li>Evaluate creators based on audience fit, content quality, ad readiness, regional alignment, and campaign objectives.</li>
	<li>Negotiate rates, deliverables, usage rights, and campaign scope within budget.</li>
	<li>Coordinate product shipments with Operations and ensure timely movement through all pipeline stages.</li>
	<li>Review and approve content while maintaining quality standards and revision limits.</li>
	<li>Deliver ad-ready assets and complete creator information to the media buying team.</li>
	<li>Manage creator retainers by selecting, onboarding, evaluating, and renewing high-performing partners.</li>
	<li>Handle partnership issues, escalations, and creator-related concerns while protecting team productivity.</li>
	<li>Support PR and media partnership initiatives that strengthen brand credibility and trust.</li>
</ul>

Strategy &amp; Experimentation

<ul>
	<li>Develop and execute a creator strategy that maximizes the likelihood of generating profitable ad assets.</li>
	<li>Build monthly creator strategies based on performance data, audience insights, campaign priorities, and pipeline health.</li>
	<li>Test different creator tiers, messaging angles, content formats, visual styles, emotional hooks, and offer structures.</li>
	<li>Translate customer feedback and community insights into actionable creator briefs.</li>
	<li>Identify recurring customer questions, objections, and purchase barriers, then integrate solutions into campaign content.</li>
	<li>Document experiment results and incorporate learnings into future strategies.</li>
	<li>Monitor speed-to-post metrics and proactively resolve delays in content production.</li>
</ul>

Team Leadership

<ul>
	<li>Lead and develop the Influencer Specialist team while maintaining high operational standards.</li>
	<li>Conduct weekly team reviews covering creator acquisition, content output, bottlenecks, and upcoming priorities.</li>
	<li>Set monthly creator mix targets aligned with campaign goals, regions, and language requirements.</li>
	<li>Coach team members on outreach, negotiations, content review, and stakeholder management.</li>
	<li>Ensure compliance with service-level standards for content submissions, revisions, and campaign execution.</li>
	<li>Foster accountability, continuous improvement, and performance-driven decision making.</li>
</ul>

Analytics &amp; Cross-Functional Collaboration

<ul>
	<li>Use performance data to drive decisions and improve campaign outcomes.</li>
	<li>Analyze creator performance using metrics such as CPA, ROAS, content quality, engagement, and conversion results.</li>
</ul>

Brand Management

Digital Marketing

Social Media Management

Communication Skills

Advertising

Decision-Making

Influencer Marketing Manager

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

We’re hiring an SEO Specialist (Junior) to support and execute SEO campaigns for US-based clients. This role works closely with project managers and content teams to improve search visibility, traffic, and overall site performance.

We’re looking for someone who can work with data, identify opportunities, and contribute to strategy, not just execute tasks.

Core Responsibilities

<ul>
	<li>Assist in website audits to identify technical, content, and optimization gaps</li>
	<li>Conduct keyword research and competitor analysis aligned with client goals</li>
	<li>Implement on-page SEO (content optimization, metadata, internal linking)</li>
	<li>Support technical SEO tasks including site structure, indexing, and performance improvements</li>
	<li>Contribute to SEO strategy recommendations based on data and insights</li>
	<li>Support off-page efforts including outreach and link-building</li>
	<li>Assist in Google Business Profile (GBP) setup, optimization, and basic troubleshooting</li>
	<li>Coordinate with project managers and content teams to deliver SEO initiatives</li>
	<li>Track performance and prepare basic SEO reports</li>
	<li>Stay updated on SEO trends, AI-driven search changes, and algorithm updates</li>
</ul>

Search Engine Optimization (SEO) Specialist

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

Key Responsibilities

<ul>
	<li>Quoting against network inquiries: Prepare, send out, and gather feedback against inquiries arriving from our network partners.
	<ul>
		<li>Basis of quotation: mainly CW and specially designated excel files, both LCL and FCL, mainly DAP destination quotations that could be set up from readily available ratelists, and communicated in written form in English.</li>
	</ul>
	</li>
	<li>Rate Card Creation: Build comprehensive rate cards in Excel based on specific client requests, focusing on various origin and destination port pairs.</li>
	<li>Margin Application: Accurately apply designated profit margins and pricing instructions provided by the Rate Card Manager to base rates.</li>
	<li>System Administration: Enter, update, and manage rate card data within the CargoWise TMS (Transportation Management System) and designated excel sheet</li>
	<li>Customer Communication: Serve as the primary point of contact for clients regarding rate card inquiries. Answer questions related to freight validity, shipping line details, and port-to-port routing. This is to be negotiated internally still, communication especially with Hungarial local clients might face language barriers.</li>
	<li>Internal Coordination: Collaborate seamlessly with the internal Sales and Operations teams.</li>
	<li>Quote Modification: Process client feedback (e.g., requests for rate reductions or route modifications), coordinate internally for approval, and update rate cards accordingly. See same as with customer communication.</li>
	<li>Operational Handover: Once a rate card receives a "green light" from the client, accurately transition the order to the Operational team for shipment execution.</li>
</ul>

Sales Support Specialist for Airfreight and Seafreight

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Clear is looking for a Recruiter to work with our client, an Australia-based company offering occupational health services, in a remote work setup. 

 Your daily tasks may include:

<ul style="list-style-type: circle;">
	<li>Write, post, and manage job advertisements for nursing, allied health, and clinic administration roles across relevant job advertising platforms, ensuring listings are accurate, tailored to each role type, and actively driving quality applications</li>
	<li>Monitor and action incoming applications daily, acknowledging all candidates promptly and moving qualified applicants through to the next stage in accordance with the client's procedures</li>
	<li>Conduct proactive database searches to identify suitable candidates from existing records and match them against current role requirements for both recurring and newly opened positions</li>
	<li>Float strong and available candidates to the consulting team and hiring managers ahead of demand, particularly for high-turnover clinic roles where pipeline continuity is critical</li>
	<li>Stay current on market trends, competitor activity, candidate pay rates, and supply conditions in the occupational health and allied health talent markets, and communicate relevant updates to the team</li>
	<li>Conduct initial telephone screenings of applicants to assess clinical qualifications, availability, and suitability for specific clinic roles</li>
	<li>Provide the shortlisted candidate resumes and a brief summary from the telephone screening to HR and the hiring manager to determine which candidate to schedule an interview with</li>
	<li>Schedule and facilitate virtual interviews alongside HR and hiring manager, taking notes and ensuring the experience is professional, welcoming, and reflective of the client’s values as an employer</li>
	<li>Prepare a concise candidate summary following each interview, capturing key details like availability and role fit, to be sent to HR and the hiring manager after the interview</li>
	<li style="list-style-type: none;"> </li>
	<li>Conduct 2 thorough reference checks to verify candidates' professional conduct, clinical competence, and work history, and document all findings. Raise any red flags with HR and advise once completed.</li>
	<li>Liaise with HR and hiring manager to confirm what clinic location the successful candidate will undertake their 2 weeks of training at.</li>
	<li>Coordinate the collection and verification of pre-employment requirements valid to the specific role, including AHPRA registrations, ESSA accreditation, working with children checks, first aid, and relevant degree qualifications.</li>
	<li>Advise the successful candidate of the offer of employment via telephone.</li>
	<li>Onboard successful candidate into Employment Hero (client HRIS) by creating their employee profile and distributing their employment contract via the HR system.</li>
	<li>Send offer of employment and welcome email to the candidate.</li>
	<li>Onboard candidate into the client’s IT system in a timely manner.</li>
	<li>Advise payroll of the new employee, their details, and commencement date</li>
	<li>Maintain and update the recruitment spreadsheet of all active roles on a weekly basis, so the team always has a current and accurate view of wht stage of recruitment, each role is at.</li>
	<li>Manage the active pool of casual staff by tracking their availability, location preferences, and any changes in circumstances.</li>
	<li>Handle overflow calls and messages from candidates and internal stakeholders, responding professionally and escalating any complex queries to the appropriate team member.</li>
	<li>Contribute to identifying and implementing improvements to the recruitment, onboarding, and candidate management process that increases speed, accuracy, and quality of placements.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Recruiter | Australian Account

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About NowServing

NowServing connects patients with healthcare providers across the Philippines. We're building new growth channels beyond our current digital marketing to reach more Filipinos who need healthcare.

The Opportunity

You'll build and own entirely new patient acquisition channels that we're not currently working on. Think: partnerships with brands and local businesses, community activations, offline campaigns, and experimental digital channels. This is a high-ownership role for someone who wants to create growth engines from scratch.

What You'll Own

<ul>
	<li>Partnership channel: Build relationships with brands, retailers, community organizations, and local businesses to reach patients where they are</li>
	<li>Campaign execution: Design and launch co-marketing promotions, joint events, and local activations</li>
	<li>New channel testing: Explore and test acquisition channels we haven't tried yet (examples: SMS campaigns, podcast sponsorships, healthcare events, professional associations, radio, print, community programs)</li>
	<li>Performance tracking: Measure what's working, learn fast, and scale winning channel</li>
</ul>

You'll Thrive Here If You

<ul>
	<li>You're a natural relationship builder who can pitch and close partnerships</li>
	<li>You're comfortable creating structure where none exists - you will create the playbook</li>
	<li>You can handle trying things that might not work - learning excites you</li>
	<li>You want to own entire channels, not just execute tasks someone else designed</li>
	<li>You understand Filipino consumer behavior and local market dynamics</li>
	<li>You're equally comfortable planning a community event and analyzing campaign data</li>
</ul>

Growth Marketing Specialist

Job Description

We are seeking a Marketing Designer who will help us take digital marketing design and user experience to the next level.

As a Marketing Designer, you are expected to:

<ul>
	<li>Focus on company websites, single landing pages, print advertising, sales presentations, event collateral, email marketing campaigns, and social media ads.</li>
	<li>Work independently and collaboratively with the Marketing team to develop creative, innovative ideas that promote our brand and enhance our clients' experience.</li>
	<li>Be able to articulate concepts and projects internally and with clients (if necessary)</li>
	<li>Excellent proficiency in Adobe Creative Suite/Cloud software and know a great deal of the tools that the software provides, to create, edit, and compose your design concepts/comps.</li>
	<li>Have good background knowledge of HTML, keeping in mind how your designs can be translated into full, working, viewable pages</li>
	<li>Know a great deal of photo editing and manipulation in Adobe Photoshop.</li>
	<li>Know how to recreate designs from scratch (anywhere from PDF files sent over by the client to basic layouts in GIF or JPEG formats)</li>
	<li>Expertise in branding and logo creation</li>
	<li>Have some knowledge in using vector programs like Illustrator for the creation of maps, logos or other collateral that may be required in high resolution.</li>
	<li>Have a working knowledge of Adobe After Effects, storyboarding and basic video editing/animation</li>
	<li>Keep abreast of the latest design trends, tips, and tricks</li>
	<li>Ensure that all designs produced are of top quality and meet Agent Image Design Standards</li>
	<li>Be collaborative with your co-designers and to share resources that may benefit the team as a whole</li>
	<li>Perform QA duties when necessary</li>
	<li>Express viewpoints and opinions during design meetings and make suggestions on improving the company’s marketing efforts and design processes</li>
	<li>Take over projects or tasks that were started by or assigned to other designers as needed</li>
</ul>

Marketing Designer

About Us 
Company Confidential is a fast-growing, dynamic firm providing top-tier managed business services to clients worldwide. We’re passionate about building scalable systems, delivering exceptional service, and growing together as a team.

 

Position Overview 
We are seeking a Digital Marketing Operations Specialist (HubSpot Expert) with 5+ years of experience to build marketing systems, execute high-impact campaigns, and support scalable marketing operations for both internal teams and clients.

You will serve as a go-to expert for HubSpot and marketing operations, driving automation, analytics, content development workflows, and cross-functional process optimization with both strategic and hands-on contributions.

The ideal candidate is a proactive selfstarter with a collaborative mindset and a strong desire to contribute to a positive, highperformance culture.

 

Position Overview

<ul>
	<li>Own the configuration, optimization, and governance of HubSpot (workflows, automation, lists/segments, forms, CRM settings, tracking, dashboards, reporting).</li>
	<li>Maintain and improve the MarTech stack; ensure system reliability, data cleanliness, documentation, and scalability.</li>
	<li>Build, launch, and optimize multi-channel digital campaigns across social, search, and email.</li>
	<li>Develop cost-efficient, high-ROI marketing engines for internal teams and external clients.</li>
	<li>Create playbooks, QA processes, SLAs, and workflow standards to improve operational efficiency.</li>
	<li>Gather, analyze, and report on KPIs (UTMs, attribution, funnel metrics, conversion rates).</li>
	<li>Present insights and optimization recommendations to leadership and client stakeholders.</li>
	<li>Coordinate briefs, assets, calendars, and deliverables with cross-functional teams.</li>
	<li>Mentor junior contributors and support a collaborative, high-performance culture with a path toward supervisory/player-coach responsibilities.</li>
</ul>

 

How to Apply 
Submit your resume, a brief cover letter, and any relevant certifications or work samples.

Remote Digital Marketing Operations Specialist II and HubSpot Expert

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Role: Growthbacker (Sales)

Key Responsibilities:

<ul>
	<li>Outbound Calling &amp; Appointment Setting</li>
	<li>Make high-volume outbound calls daily to prospects using company-provided scripts and outreach sequences.</li>
	<li>Qualify leads, build rapport, and book appointments with business owner.</li>
	<li>Sales Execution &amp; Closing</li>
	<li>Conduct high-quality Business Evaluation Meetings with pre-qualified leads to assess client needs, pain points,</li>
	<li>and goals to deliver compelling, consultative presentations aligned with company solutions and client objectives.</li>
</ul>

Qualifications

<ul>
	<li>You’re a Great Talker: You can speak clearly, listen well, and build trust quickly over the phone.</li>
	<li>You Have “Grit”: You don’t mind hearing “no” because you know it brings you one step closer to a “yes.”</li>
	<li>You’re a Quick Learner: You can follow a script but also think on your feet when a client asks a tough question.</li>
	<li>You’re Goal-Oriented: You love hitting targets and are driven by seeing your name at the top of the leaderboard.</li>
</ul>

Non-negotiables

<ul>
	<li>At least 1 year of BPO sales calling experience or any role involving communication with English-speaking clients</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

Sales Specialist

PCWORX IT Solutions is a Managed IT Services provider in the Philippines, established in 2008. As a trusted technology partner, we are backed by a team of skilled industry professionals, committed to delivering IT services and solutions that empower businesses to excel by enhancing both internal and external operations. Our head office is located at 384-B E. Rodriguez Sr. Ave., Immaculate Concepcion, Quezon City.

PC Worx IT Solutions

<ul>
	<li>Developing and executing marketing strategies and sales plans to promote products effectively.</li>
	<li>Allocating and managing budgets for marketing campaigns and sales activities.</li>
	<li>Leading and guiding a team of sales and marketing professionals to achieve targets</li>
	<li>Conducting market research to identify customer needs, preferences, and competitors, and using this data to guide marketing decisions</li>
	<li>Acting as the face of the brand and ensuring that all sales and marketing eAorts align with the company's vision and branding.</li>
	<li>Negotiating with clients, distributors, or partners to secure deals or contracts.</li>
	<li>Setting performance goals, analyzing key performance indicators (KPIs), and taking corrective actions as needed.</li>
</ul>

IT Product Specialist

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting edge technology to enable businesses to unlock their full potential

About the Client

Our client is a US-based logistics provider recognized for delivering reliable, efficient, and customer-focused supply chain solutions. With years of experience in domestic and international freight, they support shippers through smart processes, responsive communication, and modern operational tools. Their services cover a wide range of logistics needs, ensuring that every shipment is handled with accuracy, transparency, and care.

Schedule: Night Shift

Location: Fully Remote (WFH)

 

The Mission: 
To ensure every air import shipment reaches its destination efficiently and compliantly—by proactively identifying risks, resolving exceptions, and taking full ownership from arrival to delivery.

What You'll Do:

<ul>
	<li>Own end-to-end air import shipments, from pre-alert to final delivery and billing closure</li>
	<li>Proactively identify and resolve shipment exceptions, including:</li>
	<li>Flight delays, rollovers, or offloads</li>
	<li>Missing or incorrect documentation</li>
	<li>Customs clearance issues or holds</li>
	<li>Cargo availability and handling delays</li>
	<li>Take decisive action to recover shipments at risk, coordinating with airlines, agents, brokers, and trucking providers</li>
	<li>Ensure compliance with U.S. import requirements, including coordination of AMS (Air AMS / ACAS) filings</li>
	<li>Validate shipment documents (MAWB/HAWB, invoice, packing list) and correct discrepancies before they impact clearance or delivery</li>
	<li>Monitor cargo arrival, free time, and warehouse status to prevent storage charges—act before issues escalate</li>
	<li>Communicate clearly with clients, not just updates but solutions and next steps when issues arise</li>
	<li>Escalate when needed—but only after exploring and driving possible resolutions</li>
	<li>Validate costs, flag discrepancies, and ensure accurate and timely billing</li>
	<li>Maintain accurate shipment records and milestone updates in TMS</li>
</ul>

Air Import Specialist

Overview:

Expanding healthcare blog is seeking a driven, well-written, personable SEO Outreach Specialist to drive SEO results. The ideal candidate is passionate about digital marketing, has 2+ years of experience, is a strong writer and communicator, and is eager to learn about SEO and content marketing. 

Responsibilities:

<ol>
	<li>Create, and execute outreach via email, LinkedIN, and Facebook to generate link building and guest post opportunities</li>
	<li>Work with writing team, create outlines, edit drafts and build relationships with website publishers to get articles approved and published</li>
	<li>Format online content and posts to maximize SEO traffic</li>
	<li>Update and record link activity and interact with clients</li>
</ol>

Proofreading

Blog Writing

Copywriting

Creative Writing

SEO Outreach Specialist

Key duties involve all aspects of ensuring customer satisfaction and service excellence:

<ul>
	<li>Delivering outstanding customer support by understanding and addressing customer needs.</li>
	<li>Responding to inquiries with comprehensive and precise information to assist users.</li>
	<li>Conducting in-person and online product demonstrations, as well as hosting webinars.</li>
	<li>Maintaining and updating help documentation and other internal resources.</li>
	<li>Executing various administrative tasks as directed by management.</li>
</ul>

Why Consider Joining Our Team?

<ul>
	<li>Benefit from hands-on experience and mentoring in your role.</li>
	<li>Seize opportunities for personal growth and leadership development.</li>
	<li>Thrive in an environment that encourages entrepreneurial thinking.</li>
	<li>Enjoy competitive compensation and a workplace with high employee satisfaction and retention.</li>
</ul>

Customer Experience Specialist

About NowServing

NowServing is the Philippines' leading healthcare marketplace connecting patients with thousands of healthcare providers. We're on a mission to make quality healthcare accessible to every Filipino.

The Opportunity

You'll work alongside our SEO lead to write and optimize healthcare content across our platform.

What You'll Own

<ul>
	<li>Content optimization: Improve existing pages to rank better and serve users better</li>
	<li>SEO implementation: On-page optimization, meta data, internal linking, structured data</li>
	<li>Content quality: Ensure healthcare information is accurate, helpful, and search-friendly</li>
	<li>Performance tracking: Monitor rankings, traffic, and user engagement from your optimizations</li>
</ul>

You'll Thrive Here If

<ul>
	<li>You're driven by seeing measurable results - rankings improving, traffic growing</li>
	<li>You can work systematically </li>
	<li>You're resourceful and figure things out independently</li>
	<li>You want ownership over your work, not just task execution</li>
	<li>You're curious about how search engines work and stay updated on SEO</li>
</ul>

SEO Content Specialist

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

1. Company Overview
Nova Virtual Solutions and Nova Tech is a modern virtual assistant company that blends human expertise with in-house web development. We provide high-quality administrative, creative, and operational support to businesses and professionals worldwide. Our built-in technology assistant, that uses cutting edge technology to shape the user interfaces and experiences of our software products.  This includes Nova Care’s EVV system and various web and mobile applications developed by Nova and it's affiliated organizations gives enhanced productivity by automating routine tasks, improving workflow efficiency, and ensuring fast, accurate support to our clients.

2. Mission Statement

Our mission is to empower individuals and businesses by delivering reliable, efficient, and tech-enhanced virtual assistance that simplifies operations and supports growth.

3. Vision Statement

We aim to become a global leader in hybrid virtual support, where human intelligence and advanced automation work together to create seamless productivity experiences.

4. Services Offered

Administrative Support: Email management, scheduling, data entry, document preparation.
Customer Support: Responding to inquiries, ticket management, customer follow-up.
Business Operations: Project coordination, CRM upkeep, reporting.
Social Media Assistance: Basic content scheduling, marketing campaigns, engagement tracking and research.
AI-Enhanced Automation: Chat assistance, automated reminders, workflow optimization powered by application affiliated to Nova Tech.

5. Our Technology Assistant: NovaTech AI

NovaTech AI is an integrated virtual technology assistant designed to streamline tasks, automate repetitive processes, and deliver quick insights. It works alongside our human assistants to:
Automate scheduling and reminders
Provide real-time research and information
Generate reports and summaries
Increase accuracy and reduce turnaround time
Support clients 24/7

6. Target Clients

Our services are tailored for:

Clients who with to optimize their productivity by using Virtual Assistant's services such as:

Awareness of the specific protocols and policies, with healthcare experience
Provide clear directions for the policies and procedures to the clients, by providing a tailored contact number for each entity.
Email responses and coordination, minutes of the meeting and daily activity reminders.
Tracking and reminders for any deadlines and nearing due tasks.
Knowledge about marketing and platforms niche (Indeed, Meta, LinkedIn, Instagram) 
Tech skills to keep track of time and compliances, providing assistance in filling out forms, etc.
HIPAA compliant Virtual Assistants


Nova Virtual Solutions

Key Responsibilities

▪ Billing — Preparing and issuing invoices accurately and on schedule based on hours worked or contracted scope.

– Tracking VA timesheets/hours and reconciling them against client agreements.

– Following up on outstanding payments and resolving billing questions or disputes.

– Maintaining clean billing records and reporting on receivables.

▪ Client Contracts — Drafting, sending, and managing client service agreements and renewals.

– Handling scope changes, rate updates, and contract amendments.

– Maintaining an organized, current contract repository and tracking key dates.

▪ Client Calls — Hosting introductory/discovery calls to understand client needs and requirements.

– Running regular check-ins to confirm satisfaction and surface issues early.

– Acting as the escalation point for client concerns and coordinating resolution internally.

▪ Client &amp; VA Onboarding — Onboarding new clients — welcome, expectation-setting, tools/access setup, and documentation.

– Onboarding newly placed VAs to the client — introductions, scope, schedule, and ways of working.

– Ensuring both sides have what they need for a strong start and a clear point of contact.

– Coordinating with the HR &amp; Recruitment Specialist on requirements and placements.

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