Lately, everything needs analytics, and LENA is a Philippine start-up that provides just that. We provide personalized end-to-end data solutions to both leaders of industries and to SMEs that are looking for an edge -- whether that is in data collection, data storage, data analytics, AI, data science or data strategy! Our objective goes beyond delivering solutions, but to enable clients to appreciate, learn, and integrate data-driven techniques and analytics for their organizations.
As part of our goal to enable transformation through data, we are looking for future leaders who are looking to improve themselves, and are excited to shape individuals, organizations, and even societies. As a LENA employee, you will be both an analytical and creative engineer who is able to grasp user needs, work together to create impactful solutions, and communicate business outcomes.

LENA is the trade name of Twelve Baskets Analytics, Inc.

--- COMPANY VALUES ---
PASSION FOR LEARNING AND INNOVATION
We appreciate the fact that everyone knows something others do not and no one knows everything they need to know. We learn from ourselves and one another. We practice an attitude of teaching and learning to grow as a team.
We value the journey of finding new and better ways of doing things. We continuously develop works of quality and innovate better practices.

WE AS A TEAM
We promote smart ideas and good collaboration working as a team. We understand and accept the value of feedback, listening, and following. We manage and lead our work in a manner that benefits everyone. We initiate and participate in developing ourselves, our work, our customers, and our workplace.

ENGINEERING AND ENTREPRENEURSHIP
We believe that our work must create value for our customers and ourselves. We approach each day with the initiative to solve business problems smartly and to automate as much as we can.

LENA - Lately, Everything Needs Analytics

We are looking for bright and talented Data Scientists to join our dynamic team here at LENA.

As a Data Scientist, you are responsible for managing data-related development pipelines. You will design and develop data science projects, review data-related code, and research on data packages.

Specifically, you may be tasked to perform the following:

<ul>
	<li>Designing data solutions with clients;</li>
	<li>Researching and understanding packages and technologies related to data science;</li>
	<li>Developing data solutions for internal or client use; and</li>
	<li>Managing data solutions development and improvement.</li>
</ul>

 

As part of a new team, you will help lay the culture and technical foundation for the team. You will enjoy growth opportunities working alongside a team that encourages intellectual excitement and a startup working environment. You will have the opportunity to bring your skills to the next level and acquire new ones along the way.

Data Scientist

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are looking for a Data Scientist who will support our product, sales, leadership and marketing teams with insights gained from analyzing company data. The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action. They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. They must have a proven ability to drive business results with their data-based insights. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

Senior Data Scientist

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo LLC is an exciting, rapidly growing, and well funded technology startup headquartered in Santa Monica, CA with a growing team based in and around Manila. We are looking for a talented Data Architect to work alongside our CTO. The right candidate will have extensive experience with ETL process.

This is a full-time, work from home position with working hours of 8:00 AM - 4:00 PM PST. Occasional weekend work or overtime may arise when deadlines need to be met.

Responsibilities:

<ul>
	<li>Design, develop, test, implement, document, and operate large-scale volume, high-performance data structures for the business</li>
	<li>Implement data structures using best practices in data modeling and ETL processes</li>
	<li>Gather business and functional requirements and translate these into robust, scalable operable solutions</li>
	<li>Participate in the full end-to-end development life cycle, from design, implementation, and testing, to documentation, delivery, support, and maintenance</li>
	<li>Responsible for the SIT execution with a focus on strategic testing processes and procedures to ensure that business standards and specifications are met</li>
	<li>Support various business functions by collaborating with multiple stakeholders, work with cross-functional teams to source data and make it available for business use</li>
	<li>Identifies, investigates, and resolves users' problems with computer software and hardware</li>
</ul>

Data Engineer & Systems Support

We are looking for bright and talented Power BI/Data Visualization Engineers to join our dynamic team here at LENA.

As a Power BI/Data Visualization Engineer, you are responsible for building and supporting Power BI reports for our clients as a standalone solution or part of a larger project.

Specifically, you will perform the following:

<ul>
	<li>Designing and working with data engineers for appropriate data formats to be used in Power BI;</li>
	<li>Working with data analysts to drive the delivery of data insights utilizing Power BI;</li>
	<li>Implementing data pipelines within the Power BI ecosystem; and</li>
	<li>Creating reports, conducting presentations to internal and client stakeholders, and developing telemetry tools for automated monitoring.</li>
</ul>

As part of a new team, you will help lay the culture and technical foundation for the team. You will enjoy growth opportunities working alongside a team that encourages intellectual excitement and a startup working environment. You will have the opportunity to bring your skills to the next level and acquire new ones along the way.

Power BI | Data Visualization Engineer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
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Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
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By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

Inviting all Registered Nurses who are aspiring USRNs. Apply and get this once in lifetime opportunity to be sponsored for free NCLEX Review.

Terms:

<ul>
	<li>Free 3-month NCLEX review - fully shouldered by the company</li>
	<li>Free NCLEX exam - fully shouldered by the company</li>
	<li>Free activation and renewal of USRN license - to be shouldered by the company</li>
	<li>Earn P25,000 per month during the NCLEX review period and exam</li>
	<li>Automatic upgrade to USRN Utilization Review position wth salary package of P50,000 to P60,000 per month after passing NCLEX</li>
</ul>

Duties and Responsibilities:

<ul>
	<li>Conduct inbound and outbound calls to healthcare providers</li>
	<li>Make outbound calls to high-risk patients on appointments and medication adherence</li>
	<li>Provide patient clinical information, process admissions and transfers</li>
	<li>Gather feedback from patients regarding customer satisfaction</li>
</ul>

PHRN For NCLEX USRN Scholarship | MOA | Review from Home | HMO Day 1

Inviting all Registered Nurses who are aspiring USRNs. Apply and get this once in lifetime opportunity to be sponsored for free NCLEX Review.

Terms:

<ul>
	<li>Free 3-month NCLEX review - fully shouldered by the company</li>
	<li>Free NCLEX exam - fully shouldered by the company</li>
	<li>Free activation and renewal of USRN license - to be shouldered by the company</li>
	<li>Earn P27,000 per month during the NCLEX review period and exam</li>
	<li>Automatic upgrade to USRN Utilization Review position wth attractive salary package per month after passing NCLEX</li>
</ul>

Duties and Responsibilities:

<ul>
	<li>Analyze health care needs to determine a patient's treatment plans</li>
	<li>Perform oncurrent review of patient’s clinical information for efficiency and ongoing review of precertification requests for medical necessity</li>
	<li>Maintain accurate records of all patient related interactions</li>
	<li>Prepare monthly patient management and cost savings report</li>
</ul>

PHRN Nurses For NCLEX USRN Scholarship | Cebu | Review from Home | HMO Day 1

Remote Workmate is an Australian-owned offshore staffing company that helps business owners tap mission-critical expertise from highly skilled Filipino professionals. We help companies outsmart competitors and achieve remarkable growth.

By building and managing a high-performing remote team for you, we can improve workforce flexibility, boost productivity, and scale your business cost-effectively. At the same time, we get to provide Filipinos with fully remote jobs that offer work-life balance and help them build rewarding careers.

We have worked with over 500 businesses from different industries since 2014, and we are continuing to gain momentum globally. Our recruitment expertise and local knowledge enable us to find the best fit and fill positions effectively.

Remote Workmate

Marketing Consultant 
Part-Time | 20 Hours Per Week 
Php 21,400 - Php 36,400 take-home pay per month 
The work schedule is to be discussed with the client’s availability

About Remote Workmate: 
We accelerate your success with our simple, direct and transparent recruitment process. As experts in matching global Filipino talents with unlimited offshore job opportunities, we’re able to guide you throughout your job-seeking journey. We value your time, talent, and skills to bring out your potential.

We guarantee you fair pay for work done and bring multiple opportunities your way.

About the Client: 
Our client based in Australia is an immersive digital software company specializing in providing virtual and augmented reality solutions to various clients and industries.

About the Role: 
The client is looking for an experienced digital marketer to work as a long-term contractor and to deliver consistent work. The Marketing Consultant will work closely with the client and the marketing lead who will brief with all marketing activity and provide with the overall strategy or aim of specific tasks. You will be responsible for the implementation and monitoring of campaigns. 
 
This contract includes multiple channels. The client is looking for an ideal consultant to work with an all-rounder who can work across all channels.

 

Responsibilities:

<ul>
	<li>Search Engine Optimization (12 hours per month) 
	- Perform keyword research and analysis to optimize key landing pages for search engines. 
	- Technical Search Engine Optimization 
	- On-page Search Engine Optimization</li>
	<li>Website management (4 hours per month) 
	- Create landing pages for testing, specific marketing campaigns, and new features.</li>
	<li>Paid ads - Google (10 hrs per month) 
	- Manage the existing ads and optimize 
	- Expand campaigns to target new keywords 
	- Expand campaigns to include additional ad types; video ads on YouTube etc</li>
	<li>Customer Relationship Management (5 hours per month) 
	- Create email newsletter templates based on briefs. 
	- Segment lists and monitor campaign performance. 
	- Must have Hubspot experience</li>
	<li>Social media (8 hours per month) 
	- Manage community engagement on key Facebook groups (Matterport Official - User Group, Captur3d Community Group) and forums (We Get Around Network)</li>
</ul>

Marketing Manager

We are a fast-growing startup aiming to become a leading provider of remote overseas talent for global businesses. We offer a dynamic and entrepreneurial environment where innovation and client satisfaction are the keys to success. Join us to build the next generation of talent acquisition solutions.

DTC Brands US LLC

Overview:

We are launching a company focused on providing global businesses with top-tier overseas talent. We need an entrepreneurial and visionary General Manager/CEO to lead this initiative from the ground up. The role involves building the company’s brand, developing a robust talent acquisition process, and scaling operations to meet the demands of clients worldwide. The ideal candidate will be a hands-on leader with deep expertise in remote work recruitment and building highly efficient, growth-driven organizations.

Key Responsibilities:

*Business Development &amp; Strategy*:

- Develop the initial business strategy, including market entry, product offerings, and competitive differentiation.

- Identify high-growth markets and sectors to position the company as a leader in overseas talent acquisition.

- Build and maintain relationships with potential partners, investors, and key clients.

- Drive the overall business vision and roadmap, ensuring scalability and innovation.

*Talent Acquisition &amp; Recruitment*:

- Develop a recruitment framework that attracts and retains the top 1% of overseas talent.

- Oversee the implementation of a technology-driven talent matching platform to enhance client satisfaction.

- Establish partnerships with local recruitment agencies and educational institutions to create a talent pipeline.

*Operations &amp; Team Management*:

- Build and manage a high-performing team with key hires across all business units (finance, marketing, sales, etc.).

- Establish operational processes and systems from scratch to ensure the smooth running of day-to-day activities.

- Create a performance-driven, results-oriented culture that prioritizes client satisfaction and employee growth.

*Marketing &amp; Branding*:

- Launch and execute a comprehensive marketing strategy to create brand awareness and attract top clients.

- Position the company as a market leader by developing a unique brand identity aligned with the needs of global businesses.

- Leverage digital marketing channels, thought leadership, and partnerships to drive lead generation.

*Financial Oversight*:

- Develop and manage the company's budget, financial planning, and reporting.

- Ensure efficient capital allocation, with a focus on maintaining profitability while driving growth.

- Secure external funding and investment to support the company’s expansion plans.

*Technology &amp; Innovation*:

- Implement modern recruitment technologies (AI-based talent matching, automated processes) to streamline operations and improve client outcomes.

- Explore emerging tools and platforms that can enhance efficiency in talent sourcing and client servicing.

General Manager

We are a proven IT & Digital Marketing company in the Philippines helping large enterprises quickly digitalize and innovate their customers’ experiences through our expertise in Mobile, Cloud and Software Development, Salesforce Consultancy and Digital Marketing.

We provide enterprise-grade solutions such as apps, portals and other software development and services such as digital marketing, for various industries such as FSI, pharmaceutical, retail and other major industries in the Philippines. Our clients include multinationals and some of the largest conglomerates in the country who use marketing and technology to retain their leadership position, leapfrog the competition or carve out a niche for themselves.

We do this with our team of battle tested developers, UI/UX specialists, Digital Marketers and designers and by tapping leading cloud platforms such as Salesforce, Heroku, Amazon Web Services, Google Cloud Platform and Microsoft Azure.

DICE205 Digital Corporation

<ul>
	<li>Manage, track, and oversee recruitment activities.</li>
	<li>‌Work with HR Team to plan, develop, and implement recruitment strategies.</li>
	<li>‌Govern performance management review on the associates periodically.</li>
	<li>‌Track the completion and implementation of Career Development Plan (CDP).</li>
	<li>Create training modules based on the training needs of the associates.</li>
	<li>‌Conducts in-house training based on the identified needs of the company.</li>
	<li>‌Proactively seek opportunities to engage by doing periodic kamustahan sessions with disengaged associates.</li>
	<li>‌Develop and implement HR policies and procedures in compliance with local labor laws and regulations.</li>
	<li>‌Create insights and recommendation from generated people analytics report.</li>
</ul>

HR Manager

Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

Position Summary

Responsible for implementing change management in the business unit. This includes ensuring the use and adoption of change management framework and methodology, support to projects to ensure that team members will be able to adjust and adapt, and build change management capability in the business unit

<ul>
	<li>Knowledge of the business structure &amp; culture and understanding its goals &amp; objectives.</li>
	<li>Knowledge of innovation frameworks and tools and its application</li>
	<li>Knowledge of a Change Management Framework (e.g. Kotter, Prosci, ADKAR, Bridge)</li>
	<li>Strategic and analytical thinking; solution-focused mindset; effective planning</li>
	<li>Data Management &amp; Analytics – Has the ability to process data into a meaningful report</li>
	<li>Possess teaching skills and facilitate learning.</li>
	<li>Work independently or lead/run ad-hoc teams and workgroups.</li>
	<li>Provide critical thinking and resolution/recommendation to queries and issues.</li>
	<li>Embrace growth and adapt to change in a fast-paced environment.</li>
	<li>Coaching &amp; mentoring skills.</li>
	<li>Strong interpersonal and communication skills.</li>
</ul>

Change Manager

As our Marketing Manager, you will be the architect of our marketing strategy, crafting and executing plans that align with our immediate goals and long-term aspirations. Your role is pivotal in shaping our brand's presence in the healthcare technology space, driving growth, and fostering meaningful partnerships.

Key Responsibilities:

<ul>
	<li>Develop and implement a comprehensive marketing plan that promotes company growth and market penetration.</li>
	<li>Cultivate relationships with industry partners to establish and expand partnerships.</li>
	<li>Lead and mentor a team of assistant marketing specialists, fostering a collaborative and high-performance culture.</li>
	<li>Deliver compelling product presentations and tailor quotations to meet client specifications, ensuring a personalized approach.</li>
	<li>Stay abreast of the latest developments in our products and solutions, ensuring your marketing strategies reflect our cutting-edge offerings.</li>
	<li>Uphold the highest standards of integrity by adhering to all company policies, procedures, and ethical codes.</li>
	<li>Provide insightful feedback to management, contributing to enhanced marketing, business development, and sales tactics based on client interactions.</li>
</ul>

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Acquire 100 new clients every month</li>
	<li>Create and execute partnership strategies that ensure client satisfaction and retention</li>
	<li>Proactively manage day-to-day requirements to help nurture key account relationships </li>
	<li>Address and resolve concerns of key accounts promptly and effectively</li>
	<li>Research and identify potential brands/businesses for partnership opportunities</li>
	<li>Utilize various platforms to gather contact information and initiate outreach via calls, emails, and messages</li>
	<li>Approach potential partners with a business growth mindset, emphasizing mutual benefits</li>
	<li>Assist in tasks related to government partnerships</li>
	<li>Manage, coordinate, and participate in both physical and virtual partnership events</li>
	<li>Collate and maintain organized information and keep track of client databases</li>
	<li>Work closely with other internal departments to address partnership-related concerns and initiatives</li>
</ul>

Account Manager

About the role:

The role of the Project Manager is to oversee and manage the seamless coordination and execution of projects from inception through completion, focusing on drawing approvals, liaising between departments, and ensuring the delivery of high-quality elevator solutions on time and within budget.

 

Key Responsibilities and Timeline for Achievements:

 

First 2 Weeks:Onboarding and Familiarization

Understand Company Processes: Gain a comprehensive understanding of the company's project management procedures, product portfolio, and operational workflow.

Meet the Team: Introduction to the team, including direct reports, the design, finance, and installation departments to understand their roles and establish communication lines.

Initial Project Review: Receive a briefing on current projects, their statuses, and upcoming milestones.

First Month: Integration and Initial Management

Project Coordination Initiation: Start coordinating on at least two ongoing projects, focusing on tracking drawing approvals and revisions.

Documentation Mastery: Begin managing the drawing approval process, ensuring the preparation of safety packs, operation manuals, and necessary project documentation.

Stakeholder Engagement: Establish regular communication with clients, understanding their needs and ensuring their requirements are met promptly.

First 90 Days: Project Execution and Management

Project Oversight: Take full responsibility for overseeing multiple projects, ensuring they are progressing as planned and within the outlined scope.

Financial Coordination: Work closely with the finance department to monitor billing milestones, forward contracts for insurance requests, and prepare SOVs for clients.

Performance Reporting: Provide the first comprehensive monthly project report detailing performance against milestones, financial status, and identification of any issues or delays.

In 180 Days: Process Improvement and Team Leadership

Team Development: Provide mentorship and guidance to direct reports, fostering a collaborative team environment and enhancing team performance.

Client Relations and Project Management: Lead project meetings with clients and management, showcasing an in-depth understanding of products and effectively communicating the company’s value proposition.

In One Year: Strategic Project Management and Leadership

Strategic Project Review: Conduct a review of the projects undertaken in the year, analyzing successes, areas for improvement, and lessons learned.

Leadership Excellence: Demonstrate leadership in managing the project team towards achieving exceptional project delivery and client satisfaction.

Innovation and Growth: Propose new initiatives for project management innovation and contribute to the strategic planning for expanding the company’s project portfolio.

Project Manager

JoyRide is the first and only homegrown superapp in the Philippines that offers a diverse range of ride-hailing and delivery services. With over 10 million app downloads, JoyRide operates 24/7 in different cities, catering to the needs of commuters in Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, and soon set to expand its services to Pampanga and Ilocos Norte. JoyRide began its journey as a Motorcycle Taxi (MC Taxi) service, challenging the existing ride-hailing monopoly in the country, and has now expanded to offering 4-wheel options like JoyRide Car, JoyRide Taxi Cab, and JoyRide Super Taxi. Guided by its vision of becoming the country's premier mobility company, JoyRide is steadfast in its commitment to continually explore accessible, efficient, and innovative technology-driven mobility solutions that empower and positively impact the various communities it serves.

JoyRide PH

Application Support Manager

We are seeking a highly skilled and experienced Application Support Manager to oversee our technical operations and lead our technical support team. This role is pivotal in improving the quality of our operations and spearheading the enhancement of our incident management processes. The ideal candidate will have a strong background in technical operations within a SaaS environment, with substantial experience in cloud applications and platforms. This individual will collaborate closely with Engineering Managers and Support Group Managers to ensure all reported issues are addressed and monitored until resolution.

Key Responsibilities:

<ul>
	<li>Oversee the technical operations and lead the technical support team to ensure the highest quality of service and operational efficiency.</li>
	<li>Develop, implement, and optimize incident management processes to ensure timely resolution of all reported issues.</li>
	<li>Work closely with Engineering Managers and Support Group Managers to monitor and manage incidents, ensuring they are tracked from reporting through to resolution.</li>
	<li>Establish and maintain performance metrics to monitor the effectiveness of the technical support team and identify areas for improvement.</li>
	<li>Provide technical guidance and support to the team, fostering a culture of continuous learning and development.</li>
	<li>Manage escalations and ensure that critical issues are addressed promptly and effectively.</li>
	<li>Implement best practices for system monitoring, maintenance, and support to minimize downtime and improve system reliability.</li>
	<li>Collaborate with product development teams to understand new features and changes, ensuring the support team is well-prepared to assist users.</li>
	<li>Drive initiatives to improve customer satisfaction and operational efficiency.</li>
	<li>Stay updated on the latest industry trends and technologies to ensure our technical support operations remain at the cutting edge.</li>
</ul>

Application Support Manager

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>To accomplish a Minimum of 7 marked completed projects of 30 in progress/Active Projects, (All products including SEO only if PM has completed training) per month, 28 completions for last 4 consecutive months, and/or a total of of 42 completions for last the 6 months.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

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