At Pattern Brands, we live to curate products that turn everyday routines into joyful rituals. 

Pattern is a family of home brands with a shared mission to enjoy daily life. Since its launch in 2019, Pattern has developed and brought to market two thoughtfully made, design-forward, home-centric brands: Open Spaces and Equal Parts, and it has acquired GIR, Letterfolk, Poketo, YIELD, Onsen, and Miracle. 

The team behind Pattern Brands formerly founded Gin Lane, a brand agency that built dozens of direct-to-consumer brands and digital experiences across industries for over a decade.

Pattern Brands LLC

About the Role

At Pattern Brands, we live to curate products that turn everyday routines into joyful rituals. We’re a fast-growing portfolio of home brands, and we’re looking for a detail-oriented Team Lead to manage our relationship with our outsourced Customer Experience (CX) agency and designated team of agents.

In this role, you will help shape customers’ overall experience with our brand. The ideal candidate stays calm under pressure, takes ownership of issues, and is committed to delivering excellent service. This role serves as a key cross-functional partner, ensuring that customer insights drive meaningful improvements across technology, marketing, product, and design.

The CX Team Lead reports to the VP of Operations. This is a fully remote role for up to 40 hours per week, Monday through Friday, to be completed during EST hours.

 
Key Responsibilities

BPO &amp; Team Management: Oversee day-to-day BPO operations, including agent scheduling, performance audits, hiring, training, daily agent support, and team morale.

Strategy &amp; Operations: Own the CX roadmap, SOP updates, and handle escalated issue management (PayPal disputes, chargebacks, and review platforms).

Performance &amp; Reporting: Build and track CX KPIs (FRT, resolution time, CSAT, QA, CES) to deliver actionable performance insights to leadership.

Insights &amp; Cross-Functional Feedback: Identify customer pain points and trends in real time, sharing feedback across product, marketing, design, and tech teams to improve processes and the customer experience.

Ad-Hoc Projects: Support additional CX initiatives as requested by leadership.

Performance Management and Coaching

Customer Service

Time Management

Problem Solving

Communication Skills

Customer Service (CX) Internal Team Lead

EDGE Tutor is Asia’s fastest-growing tutoring outsourcing provider, offering experienced educators next-level online careers with global impact. We select only the top 3% of online education talents and connect them with education companies in 30+ countries, ensuring competitive pay, reliable bookings, and world-class professional development.

EDGE Tutor International

Premium Business English Tutor (WFH | Up to ₱40K Monthly + Bonuses)

For BPO trainers, corporate communicators, VAs, and teachers with strong spoken English and a bachelor's degree in any 4-year course. EDGE Tutor is looking for online educators ready to teach adult professionals and executives in our Premium Business English program. You'll have structured materials, guided programs, and coaching support behind you so every session is focused and effective.

Schedule 
• Minimum 25 hours/week, 2 rest days 
• Peak hours daily: 
 5:00 AM – 2:00 PM 
 3:00 PM – 6:00 PM 
 7:00 PM – 12:00 AM 
 12:00 AM – 4:00 AM 
• At least 1 weekend day preferred

Compensation &amp; Bonuses 
• ₱180–₱220/hour (per booking) 
• ~90% booking rate 
• Up to ₱40,000/month 
• Paid training + performance incentives

Bonus Stack (This Month): 
• ₱5,000 Sign-Up Bonus 
• ₱500 for completing the TEFL certification within 5 hours 
• ₱1,500 for completing and passing the client demo

Benefits 
• Stable bookings 
• Coaching and lesson support 
• Health coverage up to ₱100,000 
• Work from home 
• Launch in as early as 6 days*

WFH Online English Tutor for Adults | Dayshift and Nightshift

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

The Dental Insurance Eligibility Verifier will be part of the Dental Insurance Billing/Collections Team, that provides services such as billing, collections, and payments posting for Dental clinics/service providers in the United States.

<ul>
	<li>Confirm dental insurance eligibility via web portal, fax back, phone call.</li>
	<li>Gather patient eligibilIty for specific Dental Procedures, including coverage percentages, history, frequency limitations, billing guidelines</li>
	<li>Enter eligibility information in the Dental clinic's Practice Management System.</li>
	<li>Work with the Dental clinic real time to verify eligibility of walk-in patients and specific diagnosed procedure(s).</li>
</ul>

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Dental Insurance Eligibility Verifier | Work From Home | Open to Fresh Graduates

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

<ul>
	<li>Available nationwide in every U.S. county</li>
	<li>Over 85 million projects started on Thumbtack</li>
	<li>More than 11 million 5-star reviews and counting</li>
	<li>Pros earn billions on our platform</li>
	<li>1000+ employees </li>
	<li>$3.2 billion valuation (June, 2021) </li>
</ul>

About the Sales Team

We are a rapidly growing sales organization looking for highly motivated individuals to join us in scaling our sales organization. Our culture prides itself on diversity and inclusion. 

About the Role

Account Executives will directly impact the company's overall growth by finding new pros, surfacing learnings from sales conversations, testing new data sources and sales processes, improving the quality and quantity of pros on Thumbtack, and driving revenue for the company.

Responsibilities

<ul>
	<li>Responsible for driving revenue by obtaining quota by creating and managing your pipeline.</li>
	<li>Maintain accurate and current notes and records for all accounts in Salesforce.</li>
	<li>Achieving 100% of your assigned monthly quota while creating and cultivating a future sales pipeline.</li>
	<li>Help key stakeholders gain insight into their market, customers, and competitors which will allow them to make quicker and better data-driven decisions.</li>
	<li>Become an expert in the Thumbtack product a</li>
</ul>

Account Management

Account Executive [Remote WFH]

If you love teaching and working with young learners, have strong English proficiency, a bachelor's degree in any 4-year course, and at least 6 months of experience working with young learners, you can elevate your work-from-home teaching career as a Kids Premium ESL Tutor with EDGE!

Type: Part-Time 
Rate: Php 180–200/hr 
Schedule: 5pm – 10pm PHT 
Rest Day: 2 weekdays off 
Minimum Requirement: 25 hours per week 
Students: Young learners 
Class Type: 1-on-1 Sessions 
Region: Global

Plus! Enjoy our Bonus Stack when you launch as a Kids ESL Premium Tutor this month! 
✨ ₱15,000 Guaranteed Pay* – for your first 3 months, on top of your regular earnings 
✨ ₱5,000 Sign-Up Bonus – when you launch as a Kids ESL Premium Tutor this month 
✨ ₱500 Certification Bonus – for completing certifications within 24 hours 
✨ ₱1,500 Training Completion Bonus – for finishing the EDGE Premium Kids onboarding program

 
⏱️ Launch in as early as 10 days!

 

Teach Young Learners with Confidence and Care 
Join our EDGE Premium Kids Team and help young learners build strong foundations in English through engaging lessons, props, and interactive techniques. Great fit if you're passionate and energetic — lesson materials and props are provided so you can focus on teaching.

What You'll Love

✅ Reliable Income while Teaching from Home 
Php 180 per hour with consistent bookings; potential to earn Php 35,000+ per month.

✅ Fun, Interactive Classes 
Use props, TPR (Total Physical Response), and lively communication to connect with young learners in a playful, effective way.

✅ Ready-Made Lessons 
No need to build lesson plans from scratch — access ready-made lesson materials so you can focus on teaching, not prep work.

✅ HMO Perk 
Teach 86 hours per month and qualify for an HMO plan with benefits up to Php 100,000.

About EDGE Tutor 
EDGE Tutor brings Filipino teaching excellence to global learners — supporting educators with training, systems, and a community built for growth. As a tutoring delivery partner (BPO for online tutoring), we handle the coordination, coaching, and lesson support so you can focus on teaching with confidence and consistency.

Kids Online ESL Tutor | PM Shift | WFH

1. Company Overview
Nova Virtual Solutions and Nova Tech is a modern virtual assistant company that blends human expertise with in-house web development. We provide high-quality administrative, creative, and operational support to businesses and professionals worldwide. Our built-in technology assistant, that uses cutting edge technology to shape the user interfaces and experiences of our software products.  This includes Nova Care’s EVV system and various web and mobile applications developed by Nova and it's affiliated organizations gives enhanced productivity by automating routine tasks, improving workflow efficiency, and ensuring fast, accurate support to our clients.

2. Mission Statement

Our mission is to empower individuals and businesses by delivering reliable, efficient, and tech-enhanced virtual assistance that simplifies operations and supports growth.

3. Vision Statement

We aim to become a global leader in hybrid virtual support, where human intelligence and advanced automation work together to create seamless productivity experiences.

4. Services Offered

Administrative Support: Email management, scheduling, data entry, document preparation.
Customer Support: Responding to inquiries, ticket management, customer follow-up.
Business Operations: Project coordination, CRM upkeep, reporting.
Social Media Assistance: Basic content scheduling, marketing campaigns, engagement tracking and research.
AI-Enhanced Automation: Chat assistance, automated reminders, workflow optimization powered by application affiliated to Nova Tech.

5. Our Technology Assistant: NovaTech AI

NovaTech AI is an integrated virtual technology assistant designed to streamline tasks, automate repetitive processes, and deliver quick insights. It works alongside our human assistants to:
Automate scheduling and reminders
Provide real-time research and information
Generate reports and summaries
Increase accuracy and reduce turnaround time
Support clients 24/7

6. Target Clients

Our services are tailored for:

Clients who with to optimize their productivity by using Virtual Assistant's services such as:

Awareness of the specific protocols and policies, with healthcare experience
Provide clear directions for the policies and procedures to the clients, by providing a tailored contact number for each entity.
Email responses and coordination, minutes of the meeting and daily activity reminders.
Tracking and reminders for any deadlines and nearing due tasks.
Knowledge about marketing and platforms niche (Indeed, Meta, LinkedIn, Instagram) 
Tech skills to keep track of time and compliances, providing assistance in filling out forms, etc.
HIPAA compliant Virtual Assistants


Nova Virtual Solutions

Key Responsibilities

• Manage and organize email and inbox, including sorting, flagging, responding, and following up on correspondence

• Maintain and coordinate calendars, scheduling appointments and meetings, and sending reminders

• Handle inbound and outbound calls professionally and courteously

• Prepare, format, and maintain documents, spreadsheets, and reports

• Provide general administrative support and complete ad hoc tasks as assigned

 

Please apply through the link below and select the role that best matches your experience and qualifications:

@ novavirtualsolutions.com/careers#nova-jobs

Once submitted, our team will review your profile and get back to you if your experience matches the current opportunity.

General Virtual Assistant

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Not Your Average Marketing Job

Most marketing roles hand you one brand and a checklist. This one hands you three — and the room to actually shape how they show up in the market.

Agent Image is the go-to web design and digital marketing partner for top real estate professionals across the US. Under our roof, we're also growing two more brands — Redux Labs and Access — and we need someone sharp enough to lead marketing strategy across all three without losing the plot on any of them.

If you've been waiting for a role where "strategist" and "operator" aren't two different job titles, this is it.

Why This Role Is Worth Your Shot

Real ownership, not just execution. You'll set the marketing direction for three distinct brands.

Work that touches everything. Digital, social, email, web, events, partnerships, sales enablement — you'll have a hand in all of it.

Direct line to leadership. Your insights and reporting go straight to decision-makers, not into a black hole.

Fully remote, Manila-based. Work with a US-facing company from home

Room to build, not just maintain. You'll get to establish the processes, governance, and structure that don't fully exist yet — this is a "build it your way" opportunity, not an inherited machine.

The Role in a Nutshell

As Brand Marketing Director, you'll lead marketing strategy, campaign execution, and brand consistency across Agent Image, Redux Labs, and Access. Agent Image is your home base, but you'll also steer the marketing direction for the other two — making sure each brand has a distinct identity, a clear audience, and campaigns that actually move the needle.

You'll work hand-in-hand with creative, content, SEO, web, sales, and leadership teams — translating business goals into marketing plans that drive awareness, leads, retention, and growth.

What You'll Actually Be Doing

Lead brand marketing strategy and execution across all three brands

Keep messaging, visuals, and voice consistent (and on-point) across every channel

Shape brand architecture and sharpen how each brand is positioned against the others

Own the marketing calendar — balancing priorities, deadlines, and resources across a busy portfolio

Partner with leadership to turn business goals into marketing plans with teeth

Collaborate with creative, content, SEO, web, and sales teams on assets that actually convert

Support product, sales, and partnership teams with positioning, launch materials, and collateral

Review and approve marketing output — you're the last checkpoint before it goes out

Dig into campaign performance and turn data into decisions leadership can act on

Build scalable systems for managing requests, approvals, and brand governance across the portfolio

Mentor marketing contributors and offshore team members as the team grows

How You'll Know You're Winning

Agent Image, Redux Labs, and Access each have sharper, more consistent market positioning

Campaigns launch on time, with tighter cross-functional coordination

Marketing is visibly fueling lead generation, sales conversations, and business growth

Leadership has real visibility into priorities, progress, and performance across the portfolio

The marketing function runs with more structure, accountability, and efficiency overall

Ready to Lead?

If you're a strategic thinker who's just as comfortable in the weeds as in the boardroom, we want to hear from you. Apply now and help shape how Agent Image, Redux Labs, and Access show up in the world.

Brand Marketing Director

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level).

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

VIP Web Consultant | Customer Service | Remote

Brand Marketing Director | Remote

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About the Program

Our GLP-1 program supports patients on GLP-1 for weight management. Most GLP-1 patients in the Philippines are injecting with very little nutrition support — that gap is the job.

You'll work alongside our prescribing physicians from first titration through maintenance. All consultations are online.

What You'll Do

<ul>
	<li>Conduct nutrition assessments and build individualized care plans via teleconsultation; adjust at every dose escalation.</li>
	<li>Set and monitor protein targets to protect muscle and bone during rapid weight loss, and watch for micronutrient deficiency risk (vitamin D, calcium, B12, iron). Endorse supplementation or labs to the physician as indicated.</li>
	<li>Build plans around how Filipinos actually eat — rice as the dietary center, affordable local proteins (isda, manok, itlog, tokwa, monggo), merienda patterns, and handaan. </li>
	<li>Manage GI side effects — nausea, vomiting, constipation, LBM, reflux, early satiety — by adjusting meal timing, texture, volume, and fiber. Escalate red flags to the physician immediately.</li>
	<li>Prepare patients nutritionally for dose reductions and discontinuation driven by cost, supply, or HMO denial, well before they happen.</li>
	<li>Reinforce cold-chain storage (2–8°C) during brownouts and travel. Escalate immediately if a patient reports sourcing from unregistered sellers.</li>
	<li>Use motivational interviewing to build habits that hold post-medication; screen for disordered eating and refer out.</li>
	<li>Use the camera deliberately — ref and pantry walkthroughs, label reading, portions on the patient's own plates. Manage asynchronous follow-up between consults.</li>
	<li>Document in the EMR and practice per DOH telemedicine guidelines and the Data Privacy Act (RA 10173) — approved platforms only.</li>
</ul>

Medical Industry Knowledge

Relationship Management

Record Keeping

Quality Assurance

Attention to Detail

Critical Thinking

Monitoring and Evaluation

Registered Dietitian for Weight Management Program

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

Help shape the team that drives our growth. As a Senior Human Resources Associate, you’ll play a key role in hiring, supporting, and engaging our people, from leading day-to-day recruitment to contributing to employee experience and HR initiatives. You’ll work closely with the Head of HR to keep operations running smoothly, improve processes, and ensure our team stays aligned, supported, and high-performing. If you’re organized, people-oriented, and excited to build both systems and culture, this role puts you at the center of it all!

<ul>
	<li>Support the Head of HR in formulating and implementing strategic HR initiatives aligned with company goals</li>
	<li>Assist in monitoring and supporting the achievement of team KPIs to help maintain high performance standards</li>
	<li>Contribute to data-driven HR activities, including recruitment, employee relations, benefits administration, and compliance tracking</li>
	<li>Take the lead on day-to-day recruitment efforts—job posting, sourcing, screening, interviewing, and coordinating final selection with relevant teams</li>
	<li>Build and maintain a strong candidate pipeline to meet evolving hiring needs</li>
	<li>Stay updated on recruitment trends and recommend improvements to enhance hiring efficiency and candidate experience</li>
	<li>Support employee relations by addressing concerns and grievances professionally and confidentially</li>
	<li>Help promote a positive workplace culture by organizing and coordinating employee engagement initiatives, such as team-building events and coworking days</li>
	<li>Assist in the communication and enforcement of HR policies and protocols, ensuring alignment with labor laws and internal standards</li>
	<li>Monitor attendance records and timekeeping systems, flagging inconsistencies and supporting resolution</li>
	<li>Provide administrative support for compensation, benefits, and performance evaluation processes</li>
	<li>Help develop programs that support employee engagement, growth, and retention, while tracking progress and impact</li>
	<li>Conduct new hire orientations and assist with onboarding to ensure a smooth and welcoming integration into the team</li>
	<li>Maintain confidentiality and organization of HR-related documents, records, and employee files</li>
</ul>

Senior Human Resources Associate

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

We're looking for a Head of Growth to build, lead and continuously improve our client acquisition function. This isn't a traditional marketing role. It is best suited to a highly experienced growth operator who is strong in both strategic leadership and hands-on marketing execution. 

Purpose

<ul>
	<li>As Head of Growth, you will:</li>
	<li>Build, prove and scale a predictable, measurable client acquisition engine.</li>
	<li>Lead the Client Acquisition Team toward agreed acquisition and meeting targets.</li>
	<li>Deliver a consistent flow of qualified prospects and booked discovery meetings.</li>
	<li>Reduce reliance on the Managing Director for lead generation.</li>
</ul>

Key Responsibilities

<ul>
	<li>Go-to-Market &amp; Positioning</li>
	<li>Own Clear's acquisition strategy for the Australian market.</li>
	<li>Define positioning, messaging and value propositions across service lines.</li>
	<li>Conduct market and competitor research to sharpen our pitch.</li>
	<li>Test recognition-first positioning and the free Clear Work Allocation Assessment.</li>
	<li>Identify new target industries, service verticals and market opportunities.</li>
	<li>Develop quarterly and annual growth roadmaps covering acquisition priorities, campaigns and strategic initiatives.</li>
	<li>Design and optimise lead magnets, assessments, calculators, webinars and other resources that generate qualified demand.</li>
	<li>Pipeline &amp; Acquisition</li>
	<li>Own pipeline targets and track performance against them.</li>
	<li>Sharpen Progressive Trust Prospecting through the Managing Director's LinkedIn, making it more effective and less dependent on his personal time.</li>
	<li>Propose and test additional acquisition channels using clear benchmarks and return cases before launch.</li>
	<li>Brand &amp; Content</li>
	<li>Direct content, social and website activity to strengthen credibility and generate demand.</li>
	<li>Review output for accuracy, brand consistency and alignment with Clear's positioning.</li>
	<li>Build thought leadership through the team.</li>
	<li>Funnel, CRM &amp; Automation</li>
	<li>Own the marketing technology stack and recommend improvements across CRM, automation, AI, reporting and analytics.</li>
	<li>Own funnel design and automation strategy, including CRM workflows, lead scoring and nurture sequences.</li>
	<li>Lead CRM use for pipeline visibility and reporting.</li>
	<li>Assess the Marketing Automation Specialist role and oversee the phased transition from GoHighLevel to the Ignite app, auditing what actually needs to move.</li>
	<li>Team Leadership &amp; Systems</li>
	<li>Lead the Client Acquisition Team and set agreed output targets for each member.</li>
	<li>Run regular one-to-ones and performance reviews, maintaining clear accountability.</li>
	<li>Align sales development, automation and content around shared acquisition goals.</li>
	<li>Build documented systems, SOPs and repeatable processes that reduce dependency on individuals.</li>
	<li>Ensure operational work is delegated and completed through the team.</li>
	<li>Performance &amp; Reporting</li>
	<li>Own growth reporting across lead volume and quality, discovery-meeting show rates, cost per lead, cost per client, pipeline value and revenue influenced.</li>
	<li>Report performance to the Managing Director on an agreed cadence.</li>
	<li>Test and optimise acquisition channels using data and attribution.</li>
	<li>Document learnings from experiments and use them to guide future investment.</li>
	<li>Stakeholder Alignment</li>
	<li>Work closely with the Managing Director to turn client wins, losses and objections into marketing insights.</li>
	<li>Partner with Service Delivery, Operations and Recruitment to identify client feedback, operational insights and service improvements.</li>
	<li>Feed these insights back into targeting, positioning and messaging.</li>
	<li>Take on other growth and marketing leadership priorities as required by management.</li>
</ul>

Growth Marketing Manager

20,000 doctors. Millions of patients. A lean design team — soon to be more.

SeriousMD is the EMR platform Filipino doctors trust most. NowServing connects patients to providers across the country. Together, we're reshaping how healthcare works in the Philippines and design is at the center of it.

Our design team is intentionally small and senior. No bureaucracy, no design-by-committee. Your decisions ship and get tested by real users almost immediately.

We need a Design Lead to own design strategy and build this team intentionally.

 

About Us

Leapfroggr builds SeriousMD and NowServing — healthcare products used daily by 20,000+ doctors and millions of patients. Our design decisions directly impact how physicians manage patient records, how clinics run their schedules, and how patients find and book care.

This isn't abstract "healthcare technology." It's real workflows, real people, real consequences.

 

What You'll Actually Do

<ul>
	<li>Lead and grow the design team. Today that's one designer who knows our products deeply. Tomorrow it's the team you build.</li>
	<li>Own design strategy across SeriousMD (B2B EMR) and NowServing (patient marketplace).</li>
	<li>Stay hands-on — you'll still design, not just manage.</li>
	<li>Work directly with product and engineering to ship features weekly, not quarterly.</li>
	<li>Run user research with actual doctors and patients — not personas, real people.</li>
	<li>Build and maintain design systems that scale across web, iOS, and Android.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>A team that values craft and impact over process and theater</li>
</ul>

 

How to Apply

Send your portfolio and a short note about why healthcare design interests you. Bonus points if you include one thing you'd change about SeriousMD or NowServing after looking at them.

Design Lead

Read this before you apply

Most job ads try to appeal to everyone. This one will not. We want one person, a 6-Tool Player who wants to own a set of books properly and be held to it. If that is you, this could be the best role you take.

Clear Admin People helps Australian businesses grow by pairing them with the top 2% of Filipino professionals, the people we call 6-Tool Players. We have been work from home since 2020. We build careers, not seats. And we lead our people properly, which is the part that will decide whether you belong here.

The client and the role

You will work for one Australian client, a managed service provider and ICT consultancy in Perth. You will run their accounts, working alongside their team and their engineers, with Clear behind you. You are not joining a finance team. Payroll stays with the client. Everything else on this page is yours.

What you will own

Recurring managed service billing

<ul>
	<li>Reconcile a month of onboarding and offboarding notices from the engineers against each customer's recurring sales order, adjust the seats and licences, then raise the invoices. Customer seat counts run from five to a hundred.</li>
	<li>Keep the recurring templates accurate month to month, so the next month carries forward correctly. That only happens if the process is followed every time. It will be yours to follow.</li>
</ul>

Professional services billing

<ul>
	<li>Pull the engineers' logged time out of the client's CRM each month, take it into Excel and break it up by customer.</li>
	<li>Find time that has been billed twice, take it out, then go back to the engineer on anything that should be written off or given away.</li>
	<li>Invoice mid month for the month past. This is the part of the job that carries the most judgement.</li>
</ul>

Collections

<ul>
	<li>Work the aged receivables ledger by telephone. You will follow up outstanding accounts by phone and email, establish clear payment commitments, and maintain accurate collection records..</li>
	<li>Get the customer to name a date they will pay by, then be back on the phone the day before that date.</li>
	<li>Report on the ledger every month and escalate on time.</li>
</ul>

Purchase orders and accounts payable

<ul>
	<li>Raise purchase orders for hardware, software licences and office supplies when the engineers need them.</li>
	<li>Process supplier invoices from hardware distributors, software vendors and cloud licence providers, then verify each one against its purchase order.</li>
	<li>Reconcile supplier statements, resolve discrepancies and answer supplier queries.</li>
</ul>

The books

<ul>
	<li>Record and reconcile transactions in MYOB, run the bank and account reconciliations and code expenses.</li>
	<li>Investigate unreconciled transactions rather than park them.</li>
	<li>Close the month cleanly and keep the records straight enough that somebody else could pick them up.</li>
</ul>

Two billing cycles run side by side. The recurring managed service invoices go out at the start of the month for the month ahead, with payment due by the end of it. The professional services invoices go out mid month for the month past, on shorter terms. You will carry both.

Are you a 6-Tool Player

It is all or nothing. There is no five-tool player. Miss one and you miss them all.

<ul>
	<li>Adult. You take absolute responsibility for your outcomes and do not apportion blame.</li>
	<li>Smart. You improve a process.</li>
	<li>Professional. You develop your skills, and assure the quality of your own work.</li>
	<li>Empathetic. You truly understand the impact your attitude and your work have on other people.</li>
	<li>Competitive. You actively compete with yourself to improve your output.</li>
	<li>Thirst for Learning. You build your skills off your own initiative.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This is a test unit that measures the ability to use math to solve problems encountered in the real world, covering simple word problems on arithmetic, interests, and conversion

Performing business transactions requiring mathematical calculations such as payroll, retail sales, invoicing, purchasing, and staff forecasting contribute to running business operations successfully. Any delay or miscalculation can affect employee and customer relations. Companies should hire employees showing strong ability in numeracy so employees can interpret results better, process information faster, and make sound decisions. While technology has assisted in carrying out these tasks, skills are required for employee and business performance. This test identifies ability to apply basic math calculations in various problem-solving scenarios.

Practical Math

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

Bookkeeper │ Australian Client

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Kalibrr Job Search