KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

KPS Alarms is seeking a professional and dependable contractor for the position of Remote Customer Service Representative to join our team. The ideal candidate will have excellent phone communication skills, strong de-escalation abilities, accurate typing skills, and the ability to effectively multitask in a fast-paced environment. This position plays a key role in supporting customers, resolving concerns, and maintaining a high level of customer satisfaction.

 

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experienc</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Remote Customer Service Representative

Our culture and everyday life at DHL are defined and powered by two key things: our people and the values we share. These values have a crucial role to play in the continued success of our business. What’s more, they help make DHL an empowering and rewarding place to build your career and realize your potential, develop new skills, and make an impact. This is your future, delivered.

WE DELIVER THE DIFFERENCE
Purpose and innovation are at the heart of our business. We are fully aware that it’s our job to help you make a difference in somebody’s life. Not just the lives of our customers and colleagues, but to communities around the world too. We’re delivering that difference by changing the way we work through harnessing the latest technology, embracing digitalization, and focusing on sustainability. At DHL, driving market success also means driving positive change. This is something we are all very proud of. And if you join us, you will be too. 

WE CARE
And that means everyone – in every team, at every level. So, what does it mean to care? We believe it means creating a friendly work environment, where an inclusive workforce with different skills, experiences, and viewpoints come together as one, work-oriented global team. Caring also means taking corporate social responsibility seriously and being committed to diversity, equity, and belonging.  We share the same mindset, we celebrate the unique contribution everyone brings, and we respect one another.

WE GROW TOGETHER
We never forget it’s our people who make us who we are. That’s why career development, where everyone can shine, matters to us. We provide a secure employment environment – giving our colleagues the time, freedom and a culture that encourages colleagues to think long-term by offering growth opportunities, professional training, and development programs in different areas of the business. We want you to build a rewarding, lifelong career with us.

DHL Express (Philippines) Corporation

<ul>
	<li class="text-justify">Confidently and knowledgeably provide the full suite of DHL customer service offerings (eg: booking, enquiries, shipment status, tracking, etc) to all parties contacting DHL via the customer service hotline and other contact modes</li>
	<li class="text-justify">Handle customer inquiries via phone and other channels in a professional and friendly manner</li>
	<li class="text-justify">Process bookings for DHL services accurately and efficiently</li>
	<li class="text-justify">Provide accurate information on shipment tracking, delivery times, pricing, and customs requirements</li>
	<li class="text-justify">Resolve customer issues and complaints quickly while maintaining high service quality</li>
	<li class="text-justify">Deliver excellent customer experience by showing empathy, professionalism, and clear communication</li>
	<li class="text-justify">Meet performance targets (KPIs) such as call handling time, quality scores, and customer satisfaction</li>
	<li class="text-justify">Identify sales opportunities by offering additional or alternative DHL services</li>
	<li class="text-justify">Coordinate with internal teams (e.g., Operations) to resolve customer concerns</li>
	<li class="text-justify">Follow company procedures and systems while ensuring service accuracy</li>
	<li class="text-justify">Support continuous improvement by suggesting better processes and service enhancements</li>
</ul>

Customer Service Advisor

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Role: Growthbacker (Sales)

Key Responsibilities:

<ul>
	<li>Outbound Calling &amp; Appointment Setting</li>
	<li>Make high-volume outbound calls daily to prospects using company-provided scripts and outreach sequences.</li>
	<li>Qualify leads, build rapport, and book appointments with business owner.</li>
	<li>Sales Execution &amp; Closing</li>
	<li>Conduct high-quality Business Evaluation Meetings with pre-qualified leads to assess client needs, pain points,</li>
	<li>and goals to deliver compelling, consultative presentations aligned with company solutions and client objectives.</li>
</ul>

Qualifications

<ul>
	<li>You’re a Great Talker: You can speak clearly, listen well, and build trust quickly over the phone.</li>
	<li>You Have “Grit”: You don’t mind hearing “no” because you know it brings you one step closer to a “yes.”</li>
	<li>You’re a Quick Learner: You can follow a script but also think on your feet when a client asks a tough question.</li>
	<li>You’re Goal-Oriented: You love hitting targets and are driven by seeing your name at the top of the leaderboard.</li>
</ul>

Non-negotiables

<ul>
	<li>At least 1 year of BPO sales calling experience or any role involving communication with English-speaking clients</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

Sales Specialist

Role: ISA

Responsibilities:

<ul>
	<li>Call and engage leads to schedule appointments with clients</li>
	<li>Conduct follow-ups and nurture prospects until appointments are set</li>
	<li>Handle inbound calls, texts, and emails from potential clients</li>
	<li>Follow scripts to deliver value and handle objections effectively</li>
	<li>Update CRM with accurate and timely client interaction details</li>
	<li>Coordinate and manage appointment calendars</li>
</ul>

Qualifications:

<ul>
	<li>Persuasive communicator who thrives on building connections</li>
	<li>Excellent English communication skills (verbal and written)</li>
	<li>Confident in phone calls and comfortable using call scripts</li>
	<li>Strong customer service mindset with active listening skills</li>
	<li>Persuasive, resilient, and goal-driven personality</li>
	<li>Organized and able to manage multiple follow-ups and schedules</li>
	<li>Experience in appointment setting, sales, or customer support</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

Appointment Setter

We are RAY, a fast-growing organisation that matches talented Virtual Executive Assistants with high-performing founders and entrepreneurs across the US and Europe. You will work directly with world-class clients, managing the things that matter most — their time, their operations, and their priorities.

RAY AI

We are hiring full-time Remote Assistants that we match with entrepreneurs in the US &amp; Europe. As a RAY, you will support founders by managing various aspects of their professional and personal lives and give them back their time and energy.

Your Responsibilities:

<ul>
	<li>Manage the basic work function of your client: email, calendar, tasks &amp; to-dos, travel, accounting prep</li>
	<li>Proactively work to protect your client's time and energy</li>
	<li>Work on long horizon projects that improve your client's business and private life</li>
	<li>Build and maintain the (AI) tools and automations that make your client more efficient</li>
	<li>Help your client effectively delegate administrative tasks to you</li>
</ul>

What we look for:

<ul>
	<li>Highly motivated and driven individuals who strive for operational excellence</li>
	<li>Bachelor's degree or equivalent work experience</li>
	<li>High problem solving ability (tested in our assessment center) &amp; High agency (learn more here)</li>
	<li>Some experience and lots of curiosity regarding LLMs and other AI tools</li>
	<li>Excellent written and verbal communication skills in English (C2)</li>
	<li>Strong organisational skills and attention to detail</li>
	<li>Proficiency with modern productivity tools and eagerness to learn new technologies like AI</li>
	<li>Ability to work independently and juggle multiple priorities effectively</li>
</ul>

What we offer:

<ul>
	<li>Level up your career in an international and successful organization and enjoy:</li>
	<li>Monthly salary up to $1,000</li>
	<li>Performance-based bonuses that can add up to 3 months salary</li>
	<li>Modern laptop/hardware provided by us</li>
	<li>Specialized training in AI and LLM tools</li>
	<li>Global exposure and the opportunity to work with top-tier founders</li>
	<li>Endless opportunities for personal and professional growth</li>
</ul>

Virtual Executive Assistant Philippines

We're a small Dutch tech company building ComChamp - the central nervous system for organisations. Today it's a CRM and Customer Journey Orchestration platform. Our clients are energy and telecom companies in the Netherlands who use it to run everything from lead intake to proposals to service delivery, without stitching five tools together.

Where it's going: an Agentic Communication Hub, where AI agents handle routine interactions, hand off to humans for complex ones, and operate within the same journeys and audit trails. Same workflow, executed by a person or an AI. That's what we're building toward.

ComChamp

<h3>The role:</h3>

You'll own the space between what we want to build and what our customers are asking for. Your job is to understand both well enough to make a defensible call, write it down clearly, and get it built. We're not looking for a backlog administrator or a project manager. We're looking for someone who can sit with a stakeholder describing a symptom and leave with a clear picture of the underlying process, the actual problem, and the constraints around it.

<h3>What you'll do:</h3>

<ul>
	<li>
	Own the backlog end-to-end - you decide what gets built next and why, and you keep the team clear on both.
	</li>
	<li>
	Do the business analysis - get past what people ask for to what they actually need: the process behind it, the constraints around it, the edge cases nobody mentioned.
	</li>
	<li>
	Design the solution. Map the business process, define the logic and the edge cases, and produce a specification the team can build from without guessing.
	</li>
	<li>
	Run the product rhythm. Refinement, planning, acceptance together with an international team and Dutch clients.
	</li>
</ul>

 

<h3>What we offer:</h3>

<ul>
	<li>
	Salary in line with your capabilities
	</li>
	<li>
	Fully remote, with at least 4 hours of daily overlap with Dutch business hours (we'll align on a fixed window together).
	</li>
	<li>
	Long-term contract, as we're not looking for a quick project, we're building a team.
	</li>
	<li>
	Real ownership and influence on what we build and how.
	</li>
	<li>
	A small friendly team betting seriously on AI-driven development. We experiment with the newest capabilities constantly, always tied to real deliverables. 
	 
	</li>
</ul>

Product Owner

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

<ul>
	<li>Available nationwide in every U.S. county</li>
	<li>Over 85 million projects started on Thumbtack</li>
	<li>More than 11 million 5-star reviews and counting</li>
	<li>Pros earn billions on our platform</li>
	<li>1000+ employees </li>
	<li>$3.2 billion valuation (June, 2021) </li>
</ul>

About the Sales Team

We are a rapidly growing sales organization looking for highly motivated individuals to join us in scaling our sales organization. Our culture prides itself on diversity and inclusion. 

About the Role

Account Executives will directly impact the company's overall growth by finding new pros, surfacing learnings from sales conversations, testing new data sources and sales processes, improving the quality and quantity of pros on Thumbtack, and driving revenue for the company.

Responsibilities

<ul>
	<li>Responsible for driving revenue by obtaining quota by creating and managing your pipeline.</li>
	<li>Maintain accurate and current notes and records for all accounts in Salesforce.</li>
	<li>Achieving 100% of your assigned monthly quota while creating and cultivating a future sales pipeline.</li>
	<li>Help key stakeholders gain insight into their market, customers, and competitors which will allow them to make quicker and better data-driven decisions.</li>
	<li>Become an expert in the Thumbtack product a</li>
</ul>

Account Management

Account Executive [Remote WFH]

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Success Team

The Thumbtack Service &amp; Support Team brings the Thumbtack mission to life! We focus on providing a great experience to our users through building customer loyalty and helping professionals grow their businesses.

About the role

As a Customer Success Specialist (CSS), you bring our Thumbtack mission to life! This is a part of our inbound/outbound sales and success efforts, where you would work specifically to resolve customer plans to service their homes. By handling customer requests through our users' different channels (phone, chat, SMS, and email), you navigate the challenges of customer needs, profile requests, and more specifically service inquiries. Our best representatives are enthusiastic individuals who thrive in a fast-paced revenue-driving environment that builds customer trust, loyalty, and drive departmental goals. 

The ideal candidate will have a proven track record in outbound and inbound sales efforts, with experience in recovery and expansion programs. Must also be adaptable in your sales pitch to meet customer and departmental needs. 

What you’ll do

<ul>
	<li>Partner with our customers by listening to their needs and providing the best solutions - you’re the expert! </li>
	<li>Maintain excellent knowledge of Thumbtack’s products and services, as well as industry standards and best practices for home maintenance, improvement, and repair projects.</li>
	<li>Participate in at least 55 inbound and outbound calls per day with our users to determine the best solution to get jobs done.</li>
	<li>Successfully build rapport with the customers and be able to anticipate their needs</li>
	<li>Identify opportunities to cross-sell additional products or services to existing customers.</li>
	<li>Actively listen to customer concerns, have the ability to probe, and be able to provide recommendations when necessary.</li>
	<li>Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills while building a relationship with the caller.</li>
	<li>Proactively follow up with customers via SMS and/or email.</li>
	<li>Maintain high-performance metrics including revenue attainment, quality adherence, efficiency, customer satisfaction, and net promoter scores.</li>
	<li>Continuously look for areas of improvements that drive revenue and communicate trends to the appropriate parties.</li>
	<li>Make independent and insightful decisions while keeping the customer and company needs in mind.</li>
	<li>Engage with team members through weekly development sessions, training, and support interactions that help build each other. </li>
</ul>

Sales and Marketing Knowledge

Customer Service

Communication Skills

Success Specialist [Customer Service & Sales, Remote WFH]

Real Time Marketing Is Your Trusted Full-Service Digital Marketing Agency For Growing Your Home Service Business

Experience the real-world impact of a top digital marketing agency that moves as fast as your service calls. Since 2016, Real Time Marketing has provided a holistic, full-stack approach tailored specifically for the home services industry. We partner with HVAC, plumbing, roofing, and electrical providers to scale their digital presence through high-precision SEO, GEO, and AI-driven discovery. By prioritizing transparent processes, closed-loop reporting, and tangible results we ensure every marketing dollar is tied directly to a closed invoice. No long-term contracts; just proprietary software, expert data control, and data-driven strategies that keep your board full and your revenue growing.

Real Time Marketing Solutions, Inc. 

Oversees the tasks of sending invoices to clients and monitoring outstanding balances to ensure each account is paid on time and in full. Helps the organization keep track of how much money is owed and by whom, often managing numerous client accounts at once.

 

Duties &amp; Responsibilities:

<ul>
	<li>Creates invoices and billing materials to be sent directly to a customer.</li>
	<li>Collaborates with customers, third-party institutions, and other team members to resolve billing inconsistencies and errors.</li>
	<li>Informs customers of any missed or upcoming payment deadlines</li>
	<li>Sends invoices and account updates to clients.</li>
	<li>Keeps an accurate record of client accounts and outstanding balances.</li>
	<li>Receives, sorts, and tracks incoming payments.</li>
	<li>Validates debit accounts to ensure the credibility of payments.</li>
	<li>Issues receipts for received payments.</li>
</ul>

Billing Specialist Remote


Satellite Office is a leading offshore staffing and outsourcing partner that helps businesses build high-performing full-time teams in the Philippines. We work with global companies to create dedicated offshore teams that operate as a true extension of their business — giving clients full control, transparent pricing, flexible scaling, and access to exceptional talent backed by premium operational support.

 

Our services support a wide range of business functions, including customer experience and support, software and development teams, finance and back-office operations, digital marketing, creative services, and other specialist roles across growing industries. Through our people-first approach, we focus on building teams that stay, grow, and deliver long-term value for the businesses they support.

 

At Satellite Office, employee experience is at the heart of everything we do. We are committed to creating an environment where people can build meaningful careers while maintaining balance, wellbeing, and personal growth.

 

Our employees enjoy competitive compensation and benefits, ongoing learning and development opportunities, modern workplaces, and a culture that values collaboration, trust, and flexibility. We believe great teams are built by investing in people and creating a workplace where individuals feel supported to thrive both professionally and personally.

 

As a certified Great Place to Work and one of the leading offshore employers in the Philippines, Satellite Office continues to attract talented professionals who want to work with global brands, develop their careers, and be part of a company that values performance, culture, and long-term success. Through our strategic growth partnership model, employees work directly with international clients, integrate into global teams from day one, and contribute to meaningful business outcomes in a dynamic and future-focused work environment.

Satellite Office 

executive assistant (business support)

work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be awesoME! apply now and discover the satellite office candidate experience – recognized as one of best among bpo companies worldwide.

what is an executive assistant (business support)?

our awesome client, a fast-growing, multi-business group with operations across the philippines and backed by international ownership, is looking for an executive assistant (business support) to be part of their business support and operations team.

support the administrative backbone of a growing organization by ensuring every business registration, bank account, employee onboarding requirement, and documentation process is completed accurately and efficiently.

work closely with internal teams while helping the company expand into new entities and locations through reliable administrative and operational support.

what will be your main responsibilities?

<ul>
	<li>handle end-to-end business registration and compliance documentation for new and existing entities.</li>
	<li>open and manage business bank accounts and coordinate all related paperwork.</li>
	<li>support payroll processing and onboarding requirements for retail staff, with full training provided on internal systems.</li>
	<li>encode, organize, and maintain accurate business records and documentation.</li>
	<li>research registration requirements, permits, licenses, and regulatory processes as the business expands.</li>
	<li>ensure all company documents are properly prepared, updated, and maintained.</li>
	<li>assist with administrative coordination across different business entities and locations.</li>
	<li>handle sensitive company and financial documents with confidentiality and professionalism.</li>
	<li>occasionally travel locally for branch visits, spot audits, or government and permit-related transactions within laguna and the south luzon area.</li>
</ul>

what’s in it for you?

<ul>
	<li>work-from-home flexibility, with only occasional local travel required.</li>
	<li>a ground-floor opportunity to grow alongside an expanding, multi-business group, with additional back-office roles expected as the company scales.</li>
	<li>hands-on training provided — no prior experience with internal systems is required to apply.</li>
	<li>standard monday–friday business hours.</li>
	<li>real job security with a client that has maintained zero staff attrition over the last 13 years.</li>
	<li>join a stable organization with a strong track record of employee retention and a commitment to long-term growth.</li>
	<li>be part of a company where your contributions directly support business expansion and operational success.</li>
</ul>

Executive Assistant Business Registration and Admin Support

Job Role: Cyberbacker

Our flagship role is ideal for detail-oriented professionals who excel in organization, communication, and administrative tasks. Be the backbone of productivity for top business leaders.

Responsibilities:

<ul>
	<li>Transcription: Listen to live or recorded calls and take notes of key points discussed.</li>
	<li>Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information.</li>
	<li>Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.</li>
	<li>Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.</li>
	<li>Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.</li>
	<li>Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.</li>
</ul>

Requirements:

<ul>
	<li>Ability to work independently and solve problems proactively.</li>
	<li>A team player mindset, with a positive attitude and strong work ethic.</li>
	<li>Strong organizational and time management skills.</li>
	<li>Knowledge of digital tools and software such as Google Workspace and Zoom.</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

General Admin Assistant

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Clear is looking for an outstanding Executive Assistant who will help our client drive their business forward. This outstanding professional will enable their client to focus on executing their business strategy, confident that their EA has their backs in organising their working day. 
 
The EA we are seeking is highly driven, client-focused, committed, flexible and organised who shows great initiative. We are not just looking for an EA, but someone whose contribution will be appreciated and valued and whilst performing tasks and responsibilities of an admin, also will be empowered that they are a valued member of the team due to their contributions.

Role and Opportunity

The Executive Assistant’s role is to provide our AU-based client a broad range of administrative support tasks. It’s about enabling our client focus on growing their business, rather than getting caught up in the distractions of the day.

This opportunity is for a highly skilled and adaptable professional to play a critical function in the business. They will have the ability to switch between types of tasks and respond to the changing requirements of a given day. They will enjoy being given broad direction but take responsibility and accountability for their actions, results and further development.

Purpose

Our passionate Executive Assistant provides highly efficient remote services to help their executives drive productivity. 
 
As an EA, the daily tasks may include:

<ul>
	<li>Managing the client’s email inboxes efficiently and effectively, actioning as many tasks as possible – leaving only those items that require the clients’ direct input</li>
	<li>Coordinating the client’s tasks and commitments ensuring deadlines are met and priorities managed</li>
	<li>Managing relationships and deliverables of the client to their clients/customers</li>
	<li>Ensuring actual service delivery to client’s clients/customers is undertaken in an effective and timely manner</li>
	<li>Handling phone calls effectively with politeness and in professional manner and then actioning the request from the caller – this is not an answering service but an actioning service</li>
	<li>Arranging, managing, coordinating and maintaining the client’s schedules, appointments, meetings, events and travel arrangements</li>
	<li>Preparing and sending out correspondence on the client's behalf</li>
	<li>Coordinating with clients and suppliers</li>
	<li>Travel support (flights, accommodation etc.)</li>
	<li>Preparing agendas (including follow up items) and taking minutes of the meeting and distribute</li>
	<li>Creating documents, templates, flyers, sales proposals/presentations, as required</li>
	<li>Managing online web presence through social media (Facebook, Instagram, LinkedIN) and website</li>
	<li>Updating company databases and spreadsheets, if required</li>
	<li>Conducting research, assembling and analysing data to prepare reports and documents</li>
	<li>Reviewing operating practices, systems, and programs, recommending and implementing improvements when necessary</li>
	<li>Managing multiple and rapidly changing priorities</li>
	<li>Performing minor finance-related tasks, as required</li>
	<li>Performing data entry and/or administrative tasks, if required</li>
	<li>Provide other support as may be required by the client to give them the headspace to make the important decisions for their businesses.</li>
</ul>

Executive Assistant, Australian Client

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Service Operations Team 

The Thumbtack Service Operations Team brings the Thumbtack mission to life! We focus on providing a great experience to our users by building customer loyalty and helping professionals grow their business. Service Advocates are responsible for managing the user journey by providing the best solution for each individual- both pro and customer. We focus on providing a great experience to our users through consistent, quality, and efficient Email, Refund, Chat, SMS, and Voice support. To be successful, it’s important that our advocates prioritize the most important work first in order to navigate our fast-paced service environment. 

About the Role 

The Service Advocate creates user experiences that are simple, valuable, and inspired. They are responsible for making sure that all professionals get best-in-class support whenever they contact Thumbtack Support Operations by addressing their concerns correctly and accurately, you will help set our professionals up for success.

What you’ll do

<ul>
	<li>Maintain excellent knowledge of Thumbtack’s products and services after completing our training and onboarding program </li>
	<li>Participate in 30-40 inbound requests through the different channels (phone, chat, SMS, and email) daily with our users to determine the best solution to get jobs done and grow small businesses</li>
	<li>Obsess over customers and professionals by constantly focusing on solutions and guiding professionals to maximize their engagement and experience with Thumbtack </li>
	<li>Demonstrate accountability by meeting/exceeding monthly productivity, quality, customer satisfaction, and resolution rate targets and finding ways to improve KPIs, guidelines, and processes </li>
	<li>Maintain a deep understanding of the Thumbtack policies and keep abreast of recent changes and new additions to the policy in order to process refund and email tickets effectively </li>
	<li>Contribute as a team member by engaging in coaching sessions, team meetings, team-building activities, and other team and company events </li>
</ul>

Premier Service Advocate [Multi Channel Support, Remote WFH]

1. Company Overview
Nova Virtual Solutions and Nova Tech is a modern virtual assistant company that blends human expertise with in-house web development. We provide high-quality administrative, creative, and operational support to businesses and professionals worldwide. Our built-in technology assistant, that uses cutting edge technology to shape the user interfaces and experiences of our software products.  This includes Nova Care’s EVV system and various web and mobile applications developed by Nova and it's affiliated organizations gives enhanced productivity by automating routine tasks, improving workflow efficiency, and ensuring fast, accurate support to our clients.

2. Mission Statement

Our mission is to empower individuals and businesses by delivering reliable, efficient, and tech-enhanced virtual assistance that simplifies operations and supports growth.

3. Vision Statement

We aim to become a global leader in hybrid virtual support, where human intelligence and advanced automation work together to create seamless productivity experiences.

4. Services Offered

Administrative Support: Email management, scheduling, data entry, document preparation.
Customer Support: Responding to inquiries, ticket management, customer follow-up.
Business Operations: Project coordination, CRM upkeep, reporting.
Social Media Assistance: Basic content scheduling, marketing campaigns, engagement tracking and research.
AI-Enhanced Automation: Chat assistance, automated reminders, workflow optimization powered by application affiliated to Nova Tech.

5. Our Technology Assistant: NovaTech AI

NovaTech AI is an integrated virtual technology assistant designed to streamline tasks, automate repetitive processes, and deliver quick insights. It works alongside our human assistants to:
Automate scheduling and reminders
Provide real-time research and information
Generate reports and summaries
Increase accuracy and reduce turnaround time
Support clients 24/7

6. Target Clients

Our services are tailored for:

Clients who with to optimize their productivity by using Virtual Assistant's services such as:

Awareness of the specific protocols and policies, with healthcare experience
Provide clear directions for the policies and procedures to the clients, by providing a tailored contact number for each entity.
Email responses and coordination, minutes of the meeting and daily activity reminders.
Tracking and reminders for any deadlines and nearing due tasks.
Knowledge about marketing and platforms niche (Indeed, Meta, LinkedIn, Instagram) 
Tech skills to keep track of time and compliances, providing assistance in filling out forms, etc.
HIPAA compliant Virtual Assistants


Nova Virtual Solutions

Key Responsibilities

• Manage and organize email and inbox, including sorting, flagging, responding, and following up on correspondence

• Maintain and coordinate calendars, scheduling appointments and meetings, and sending reminders

• Handle inbound and outbound calls professionally and courteously

• Prepare, format, and maintain documents, spreadsheets, and reports

• Provide general administrative support and complete ad hoc tasks as assigned

General Virtual Assistant

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level).

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

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