Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We seek a creative and imaginative Instructional Designer who will be responsible for developing engaging and effective course scripts for our e-learning programs. This role requires a combination of creativity, strong writing skills, and a deep understanding of instructional design principles to create impactful learning experiences.

We are a completely remote company but we have an office in Quezon City.

Responsibilities:

<ul>
	<li>Write engaging and effective multimedia scripts for audio, video, and interactive elements.</li>
	<li>Develop comprehensive curriculum plans and outlines based on the provided learning requirements.</li>
	<li>Create assessments aligned with course objectives to measure learning outcomes.</li>
	<li>Collaborate with the creative team in developing innovative e-learning materials.</li>
	<li>Refine course scripts based on feedback from SMEs and stakeholders and ensure content is accurate, clear, and concise.</li>
	<li>Mentorship and training in instructional design will be provided.</li>
</ul>

Content Writing

Learning Management System LMS

E-Learning Design

Creative Writing

Instructional Designer | Writer for Learning | Work from Home

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Role: Transaction Backer

Ensure smooth and timely real estate transactions. This role is crucial for keeping everything organized from contract to closing.

Responsibilities:

<ul>
	<li>Oversee all aspects of buyer and seller transactions from executed purchase agreement to closing.</li>
	<li>Coordinate title/escrow, mortgage loan, and appraisal processes.</li>
	<li>Coordinate inspections, regularly update and maintain communication with clients, agents, title officer, lender, etc.</li>
	<li>Submit all necessary documentation to office broker for file compliance.</li>
	<li>Coordinate moving/possession schedules.</li>
	<li>Schedule, coordinate, and attend the closing process.</li>
	<li>Enter all client information into the client database.</li>
</ul>

Qualifications:

<ul>
	<li>At least 6 months of experience in Real Estate Transaction Coordination.</li>
	<li>Excellent written and verbal English communication skills.</li>
	<li>Highly detail-oriented</li>
	<li>Strong organizational and time management skills</li>
	<li>Strong coordination and scheduling skills.</li>
	<li>Proactive problem-solving skills and ability to work independently.</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

Transaction Backer

Role: ISA

Responsibilities:

<ul>
	<li>Call and engage leads to schedule appointments with clients</li>
	<li>Conduct follow-ups and nurture prospects until appointments are set</li>
	<li>Handle inbound calls, texts, and emails from potential clients</li>
	<li>Follow scripts to deliver value and handle objections effectively</li>
	<li>Update CRM with accurate and timely client interaction details</li>
	<li>Coordinate and manage appointment calendars</li>
</ul>

Qualifications:

<ul>
	<li>Persuasive communicator who thrives on building connections</li>
	<li>Excellent English communication skills (verbal and written)</li>
	<li>Confident in phone calls and comfortable using call scripts</li>
	<li>Strong customer service mindset with active listening skills</li>
	<li>Persuasive, resilient, and goal-driven personality</li>
	<li>Organized and able to manage multiple follow-ups and schedules</li>
	<li>Experience in appointment setting, sales, or customer support</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

Appointment Setter

Job Role: Cyberbacker

Our flagship role is ideal for detail-oriented professionals who excel in organization, communication, and administrative tasks. Be the backbone of productivity for top business leaders.

Responsibilities:

<ul>
	<li>Transcription: Listen to live or recorded calls and take notes of key points discussed.</li>
	<li>Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information.</li>
	<li>Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.</li>
	<li>Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.</li>
	<li>Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.</li>
	<li>Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.</li>
</ul>

Requirements:

<ul>
	<li>Ability to work independently and solve problems proactively.</li>
	<li>A team player mindset, with a positive attitude and strong work ethic.</li>
	<li>Strong organizational and time management skills.</li>
	<li>Knowledge of digital tools and software such as Google Workspace and Zoom.</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

General Admin Assistant

Role: Growthbacker (Sales)

Key Responsibilities:

<ul>
	<li>Outbound Calling &amp; Appointment Setting</li>
	<li>Make high-volume outbound calls daily to prospects using company-provided scripts and outreach sequences.</li>
	<li>Qualify leads, build rapport, and book appointments with business owner.</li>
	<li>Sales Execution &amp; Closing</li>
	<li>Conduct high-quality Business Evaluation Meetings with pre-qualified leads to assess client needs, pain points,</li>
	<li>and goals to deliver compelling, consultative presentations aligned with company solutions and client objectives.</li>
</ul>

Qualifications

<ul>
	<li>You’re a Great Talker: You can speak clearly, listen well, and build trust quickly over the phone.</li>
	<li>You Have “Grit”: You don’t mind hearing “no” because you know it brings you one step closer to a “yes.”</li>
	<li>You’re a Quick Learner: You can follow a script but also think on your feet when a client asks a tough question.</li>
	<li>You’re Goal-Oriented: You love hitting targets and are driven by seeing your name at the top of the leaderboard.</li>
</ul>

Non-negotiables

<ul>
	<li>At least 1 year of BPO sales calling experience or any role involving communication with English-speaking clients</li>
</ul>

Technical Requirements:

<ul>
	<li>Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required</li>
	<li>Windows 10 or MAC OS is acceptable</li>
	<li>RAM: At least 8GB RAM with 60GB free hard disk space available</li>
	<li>Headset with a noise-canceling feature</li>
	<li>High Definition Webcam</li>
	<li>Stable internet connection of at least 10 MBPS</li>
	<li>Secondary equipment</li>
</ul>

Documentation Needed: (To set your expectations, many clients are ready to hire immediately, even on the same day. Both are required to allow us to match you with opportunities faster and avoid delays after your interview)

<ul>
	<li>Philippine National Police (PNP) Clearance</li>
	<li>National Bureau of Investigation (NBI) Clearance</li>
</ul>

NOTE: To increase your chances of being shortlisted, please make sure to attach your updated resume.

We look forward to reviewing your application!

Sales Specialist

1. Company Overview
Nova Virtual Solutions and Nova Tech is a modern virtual assistant company that blends human expertise with in-house web development. We provide high-quality administrative, creative, and operational support to businesses and professionals worldwide. Our built-in technology assistant, that uses cutting edge technology to shape the user interfaces and experiences of our software products.  This includes Nova Care’s EVV system and various web and mobile applications developed by Nova and it's affiliated organizations gives enhanced productivity by automating routine tasks, improving workflow efficiency, and ensuring fast, accurate support to our clients.

2. Mission Statement

Our mission is to empower individuals and businesses by delivering reliable, efficient, and tech-enhanced virtual assistance that simplifies operations and supports growth.

3. Vision Statement

We aim to become a global leader in hybrid virtual support, where human intelligence and advanced automation work together to create seamless productivity experiences.

4. Services Offered

Administrative Support: Email management, scheduling, data entry, document preparation.
Customer Support: Responding to inquiries, ticket management, customer follow-up.
Business Operations: Project coordination, CRM upkeep, reporting.
Social Media Assistance: Basic content scheduling, marketing campaigns, engagement tracking and research.
AI-Enhanced Automation: Chat assistance, automated reminders, workflow optimization powered by application affiliated to Nova Tech.

5. Our Technology Assistant: NovaTech AI

NovaTech AI is an integrated virtual technology assistant designed to streamline tasks, automate repetitive processes, and deliver quick insights. It works alongside our human assistants to:
Automate scheduling and reminders
Provide real-time research and information
Generate reports and summaries
Increase accuracy and reduce turnaround time
Support clients 24/7

6. Target Clients

Our services are tailored for:

Clients who with to optimize their productivity by using Virtual Assistant's services such as:

Awareness of the specific protocols and policies, with healthcare experience
Provide clear directions for the policies and procedures to the clients, by providing a tailored contact number for each entity.
Email responses and coordination, minutes of the meeting and daily activity reminders.
Tracking and reminders for any deadlines and nearing due tasks.
Knowledge about marketing and platforms niche (Indeed, Meta, LinkedIn, Instagram) 
Tech skills to keep track of time and compliances, providing assistance in filling out forms, etc.
HIPAA compliant Virtual Assistants


Nova Virtual Solutions

Key Responsibilities

▪ Billing — Preparing and issuing invoices accurately and on schedule based on hours worked or contracted scope.

– Tracking VA timesheets/hours and reconciling them against client agreements.

– Following up on outstanding payments and resolving billing questions or disputes.

– Maintaining clean billing records and reporting on receivables.

▪ Client Contracts — Drafting, sending, and managing client service agreements and renewals.

– Handling scope changes, rate updates, and contract amendments.

– Maintaining an organized, current contract repository and tracking key dates.

▪ Client Calls — Hosting introductory/discovery calls to understand client needs and requirements.

– Running regular check-ins to confirm satisfaction and surface issues early.

– Acting as the escalation point for client concerns and coordinating resolution internally.

▪ Client &amp; VA Onboarding — Onboarding new clients — welcome, expectation-setting, tools/access setup, and documentation.

– Onboarding newly placed VAs to the client — introductions, scope, schedule, and ways of working.

– Ensuring both sides have what they need for a strong start and a clear point of contact.

– Coordinating with the HR &amp; Recruitment Specialist on requirements and placements.

Client Coordination Specialist

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

The Data Entry Support Specialist at Ylopo is responsible for supporting clients, and internal teams, with data entry tasks associated with Ylopo’s Product Support and other support teams. Primarily focused on Agent Onboarding and Offboarding for clients of Ylopo, with other tasks as assigned. 

Team members well-suited to this role will have a track record of being meticulous, detail-oriented and ability to grasp technical inputs of websites and internal systems. Attention to detail and exceptional organizational skills are a must. The ideal candidate will be responsible for accurately entering, updating, and maintaining data in our websites and systems for clients of Ylopo. This role requires a keen eye for detail, and the ability to work efficiently without error. 

Candidates do not have to have prior experience working at software or marketing companies, but should be willing to learn the intricacies of the Ylopo internal systems and understand how to navigate client websites we build. 

Responsibilities:

<ul>
	<li>The primary responsibility of this role is to process forms to enter data accurately and efficiently into designated websites and databases for Ylopo Agent Onboarding and Offboarding</li>
	<li>Verify and correct any discrepancies via email with customers and new information as it becomes available</li>
	<li>Respond via email to all clients in a timely manner to provide a high level of customer support and complete tasks</li>
	<li>Collaborate with the Branded Sites and Support Team members to ensure data consistency and accuracy across multiple platforms</li>
	<li>Ensure data integrity and security by following company protocols and procedures</li>
	<li>Organize and sort information according to specified guidelines</li>
	<li>Consistently meet the required KPIs and number of forms to process daily</li>
	<li>Perform other administrative tasks and duties as assigned</li>
</ul>

Data Entry Support Specialist

At 11LUX, we are driven by a shared belief that creativity, talent, and innovation should never be limited. Our vision is to empower people and brands to push boundaries, create meaningful solutions, and thrive in both work and life. Guided by a mission to deliver lasting impact, we combine innovation, adaptability, and true collaboration to turn every project into something greater than it began.
Our core values shape everything we do—from embracing growth and bold thinking to fostering ownership, partnership, and well-being. These principles define not just what we stand for, but how we show up every day.

We operate with a results-first mindset, where flexibility and trust enable our team to work from anywhere while delivering exceptional outcomes. This culture of accountability, speed, and continuous improvement allows us to stay agile and create real impact for the brands and communities we serve.

Careers at 11LUX are built for those who want more than just a job. We offer an environment where you can grow without limits, think creatively, and collaborate with a global team—all while maintaining the freedom to work in a way that suits your life. Our culture is designed for individuals who pursue excellence, take ownership, and continuously evolve.

At 11LUX, you don’t just work—you create, grow, and make an impact.

11Lux, Inc

We're hiring a Social Media Content Strategist to lead the creative vision, ideation, and strategic direction behind our short-form content engine across Instagram Reels, TikTok, and YouTube Shorts. This is the senior creative role on the social team. You are the person who has the ideas - who watches a long-form episode and immediately knows which fifteen seconds will stop a scroll, who sees a cultural moment and already has three concepts ready before anyone asks. 
 
You will be working directly with a creator who has over 4 million followers across platforms, with Instagram as the primary channel. Our content operation is structured like a studio with batch production, performance metrics, and AI-native systems. You own the creative engine - the ideas, the concepts, the narrative direction, and the quality standard. You manage the Content Producer who handles daily execution, publishing, and platform operations. Together you run a system that produces high-volume, high-quality content every day. 
 
This is a full-time remote position. We are looking for a senior creative operator who generates ideas naturally, understands modern platform dynamics at a deep level, actively integrates AI into workflows, and holds every piece of content to an elite standard. A genuine interest in health, beauty, and strong visual aesthetics is essential - this is the world we operate in, and you need to live and breathe it. 
 
Responsibilities

<ul>
	<li>Generate and develop original content ideas, concepts, and creative angles on a continuous basis. You are the primary source of what we make and why.</li>
	<li>Identify high-retention moments within long-form content and develop them into short-form concepts with clear hooks, narrative arcs, and platform-specific angles.</li>
	<li>Develop creative briefs and direction for each content cycle, giving the Content Producer and editors clear guidance on what to build and how it should feel.</li>
	<li>Lead trend research and cultural awareness across TikTok, Instagram Reels, and YouTube Shorts, spotting opportunities early and translating them into on-brand concepts.</li>
	<li>Translate brand strategy into high-performing content concepts, story structures, and creative playbooks that guide all short-form output.</li>
	<li>Define and evolve the brand's visual and tonal identity across platforms, maintaining a cohesive and premium creative standard.</li>
	<li>Direct and approve content through production and post-production, ensuring quality, creative alignment, and platform-ready formatting before anything publishes.</li>
	<li>Manage the Content Producer by setting priorities, providing creative direction, reviewing output, and ensuring disciplined execution of the publishing calendar.</li>
	<li>Analyze performance data at a strategic level, identifying what is working, why it is working, and how to double down or pivot.</li>
	<li>Build and optimize repeatable creative systems, including AI-driven workflows that streamline ideation, editing, and production.</li>
	<li>Partner with the production team to ensure social-first thinking is embedded in long-form content capture and planning.</li>
</ul>

Social Media Content Strategist

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

We are seeking a motivated Android Developer with a backend mindset to design, build, and maintain Jetpack Compose-driven applications backed by Node.js services. The ideal candidate is comfortable owning features end-to-end — from crafting declarative interfaces to building and consuming the APIs that power them. You'll work closely with designers, product managers, and senior engineers to deliver polished, full-stack mobile experiences. 
Key Responsibilities 
Jetpack Compose Development &amp; Feature Delivery 
 • Build and maintain Android applications using Jetpack Compose as the primary UI framework. 
 • Create reusable, composable UI components following MVVM architecture. 
 • Leverage Kotlin Coroutines and Flow for reactive data flows and concurrency. 
 • Implement navigation, state management, animations, and gesture handling using Compose idioms. 
 • Translate Figma designs into pixel-accurate, responsive Compose layouts across device sizes and form factors. 
Node.js Backend Development 
 • Develop and maintain RESTful APIs using Node.js with Express or Fastify. 
 • Design database schemas and perform CRUD operations with PostgreSQL or MySQL. 
 • Implement authentication flows, middleware, and input validation on the server side. 
 • Write clean, documented API endpoints that the Android layer consumes directly. 
 • Support deployment and environment management using Docker, PM2, or cloud platforms. 
Integration &amp; Code Quality 
 • Connect Compose UI to backend services using Retrofit, OkHttp, or Ktor Client. 
 • Handle JSON serialization and deserialization with Kotlin Serialization or Gson. 
 • Participate in code reviews, giving and receiving constructive feedback across both codebases. 
 • Use Git for version control and follow consistent branching strategies. 
Performance, Debugging &amp; Monitoring 
 • Profile and optimize Compose rendering performance using Android Studio Profiler. 
 • Monitor and triage crashes using Firebase Crashlytics. 
 • Log, monitor, and debug Node.js services using tools like Morgan or Datadog. 
 • Ensure smooth performance across supported Android versions and device types. 
Continuous Learning &amp; Growth 
 • Stay current with Jetpack library updates, new Android APIs, and Google I/O announcements. 
 • Follow Node.js ecosystem developments including framework updates and security patches. 
 • Share knowledge with the team through demos, documentation, or internal tech talks. 
 • Explore emerging patterns such as Glance for widgets, Material 3, and server-driven UI.

Android Developer

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Own Category Growth, Optimize Performance, and Expand Market Dominance.

Hadley Designs is seeking an eCommerce Growth Manager to take full ownership of a multi-million dollar product category, with Amazon as the primary growth channel. This is a high-impact role for a results-driven e-commerce operator who thrives on ownership, accountability, and driving measurable growth through disciplined execution and data-backed decision-making.

While this role operates deeply within Amazon, we welcome candidates who have driven growth across e-commerce, DTC, or marketplace environments and are excited to apply that experience within a scaled Amazon ecosystem.

How You’ll Win at Hadley Designs:

We believe performance comes from strong systems executed consistently.

Every eCommerce Growth Manager is expected to progress through three stages:

<ol>
	<li>Learn the Playbook – Understand our category strategy, operating standards, and decision frameworks</li>
	<li>Apply the Playbook – Execute accurately and consistently to deliver predictable, scalable results</li>
	<li>Enhance the Playbook – Improve systems with new ideas and strategies after mastery is demonstrated</li>
</ol>

This order matters. We value innovation, but only when it is grounded in proven execution. Our playbook exists to help high performers win faster, create leverage, and scale impact — not slow them down.

Apply today and help us make learning fun, engaging, and screen-free for families everywhere.

eCommerce Growth Manager

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

The Operations Intern works directly with the S&amp;OM to support strategic planning, operational reporting, cross-departmental coordination, and process documentation. This role is hands-on with real operational output — not observational. The intern will touch recurring reporting cycles, help streamline workflows between departments, manage administrative processes like vendor/client accreditation, and build the documentation backbone that keeps Spiralytics' operations legible and repeatable.

Key Responsibilities:

1. Reporting Support

<ul>
	<li>Assist in building and maintaining monthly operational reports and custom reports as requested by leadership</li>
	<li>Consolidate data from multiple departments (Back Office and Performance) into consistent, decision-ready formats</li>
	<li>Maintain report templates and flag inconsistencies or gaps in source data</li>
</ul>

2. Process Improvement &amp; Cross-Department Coordination

<ul>
	<li>Support the mapping of current workflows between departments</li>
	<li>Track action items and follow through on cross-departmental initiatives assigned by the S&amp;OM</li>
	<li>Flag cross-divisional coordination issues (Back Office ↔ Performance) early, rather than letting them surface late</li>
</ul>

3. Administrative Support

<ul>
	<li>Manage vendor and client accreditation documentation — collection, tracking, follow-up, and filing</li>
	<li>Maintain accreditation status trackers and proactively flag upcoming renewals or missing requirements</li>
	<li>Handle other recurring administrative tasks that support operational continuity</li>
</ul>

4. Process Documentation

<ul>
	<li>Document workflows and SOPs as they are mapped or revised, in a consistent, reusable format</li>
	<li>Maintain and update the SOP/documentation library</li>
	<li>Test documented processes for clarity — if a process can't be followed without additional explanation, flag it for revision</li>
</ul>

5. General Operational Support

<ul>
	<li>Assist with meeting logistics, agendas, and notes for leadership or cross-functional meetings</li>
	<li>Support light research/benchmarking tasks as needed (industry practices, tools, vendor comparisons)</li>
	<li>Take on ad hoc tasks that support the core Operations functions</li>
</ul>

Operations Intern

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Customer Success Team

The Customer Success team is responsible for driving measurable business growth by helping customers realize value throughout their lifecycle. Through proactive engagement, personalized guidance, and timely intervention, the team influences key business outcomes, including customer acquisition, revenue growth, retention, and reactivation. The organization is built on operational excellence, accountability, and a culture of continuous learning, where coaching, experimentation, and performance optimization are central to how we work and scale.

 

About the role

As a Sr. Manager of Customer Success, you will serve as the operational backbone of the Success team, sitting between senior leadership and our frontline Success Managers. This is a hands-on execution role: you will be on the floor, listening to calls, in the data, and in the weeds alongside your managers every day.

You will own the day-to-day operational rhythm of your leadership team, ensuring frontline managers have the coaching, clarity, and tools they need to hit revenue targets and develop their agents. You will also serve as the primary owner of manager performance, including direction in process improvement initiatives, and execution of strategy with cross-functional teams.

This role is ideal for someone who thrives in fast-paced, metrics-driven environments, leads with accountability, has a genuine passion for developing people leaders, and can translate complex performance data into clear, actionable direction for their team.

 

What you’ll do

<ul>
	<li>Lead, coach, and develop a team of Customer Success Managers, fostering a high-performance culture through structured coaching, accountability, recognition, and career development.</li>
	<li>Establish scalable coaching frameworks that enable managers to improve team performance, call quality, customer outcomes, and data-driven decision making.</li>
	<li>Own the day-to-day operational rhythm, ensuring seamless execution through performance monitoring, real-time decision making, and effective cross-functional coordination.</li>
	<li>Serve as the primary escalation point for operational challenges, customer issues, and process questions, driving timely resolution and continuous improvement.</li>
	<li>Partner with senior leadership to execute revenue and customer success goals by translating business priorities into clear team objectives and measurable action plans.</li>
	<li>Analyze performance trends to proactively identify risks and opportunities, implementing targeted coaching and operational interventions to improve results.</li>
	<li>Leverage data and reporting to provide actionable business insights, empower managers to independently manage performance, and inform strategic decisions.</li>
	<li>Lead cross-functional process improvement initiatives that enhance operational efficiency, team productivity, customer experience, and business outcomes.</li>
	<li>Ensure workforce planning, capacity, and resource allocation effectively support customer demand while maintaining service quality and team performance.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Account Management

Customer Success Operations Manager [Remote WFH]

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

Key Responsibilities

<ul>
	<li>Quoting against network inquiries: Prepare, send out, and gather feedback against inquiries arriving from our network partners.
	<ul>
		<li>Basis of quotation: mainly CW and specially designated excel files, both LCL and FCL, mainly DAP destination quotations that could be set up from readily available ratelists, and communicated in written form in English.</li>
	</ul>
	</li>
	<li>Rate Card Creation: Build comprehensive rate cards in Excel based on specific client requests, focusing on various origin and destination port pairs.</li>
	<li>Margin Application: Accurately apply designated profit margins and pricing instructions provided by the Rate Card Manager to base rates.</li>
	<li>System Administration: Enter, update, and manage rate card data within the CargoWise TMS (Transportation Management System) and designated excel sheet</li>
	<li>Customer Communication: Serve as the primary point of contact for clients regarding rate card inquiries. Answer questions related to freight validity, shipping line details, and port-to-port routing. This is to be negotiated internally still, communication especially with Hungarial local clients might face language barriers.</li>
	<li>Internal Coordination: Collaborate seamlessly with the internal Sales and Operations teams.</li>
	<li>Quote Modification: Process client feedback (e.g., requests for rate reductions or route modifications), coordinate internally for approval, and update rate cards accordingly. See same as with customer communication.</li>
	<li>Operational Handover: Once a rate card receives a "green light" from the client, accurately transition the order to the Operational team for shipment execution.</li>
</ul>

Sales Support Specialist for Airfreight and Seafreight

About Expedock:

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting-edge technology to enable businesses to unlock their full potential.

Key Responsibilities:

1. Client Support &amp; Communication

<ul>
	<li>Act as the first point of contact for tenant and landlord inquiries via phone, email, and property management portals.</li>
	<li>Provide clear, empathetic responses to customer concerns, ensuring issues are logged and resolved promptly.</li>
	<li>Maintain consistent communication with clients, updating them on progress and outcomes of their requests.</li>
</ul>

2. Service Coordination

<ul>
	<li>Liaise with contractors and property managers to schedule repairs, inspections, and maintenance works.</li>
	<li>Track service requests from initiation to completion, ensuring quality standards and timelines are met.</li>
	<li>Process contractor invoices and confirm service delivery against agreed terms.</li>
</ul>

3. Customer Experience Enhancement

<ul>
	<li>Conduct follow-up calls and surveys to measure satisfaction and identify areas for improvement.</li>
	<li>Monitor recurring issues and propose process improvements to enhance overall customer experience.</li>
	<li>Support the development of customer engagement initiatives, including welcome packs, onboarding guides, and digital communication campaigns.</li>
</ul>

4. Compliance &amp; Documentation

<ul>
	<li>Ensure all customer interactions and property-related activities comply with Uk housing regulations.</li>
	<li>Maintain accurate, audit-ready records in property management software.</li>
	<li>Track and archive safety certificates, inspection reports, and service logs.</li>
</ul>

 

Technical Requirements:

<ul>
	<li>Fiber internet (pldt Fiber, Converge, Globe Fiber, etc.) – recommended speed of 100/50 Mbps</li>
	<li>Backup internet (mobile hotspot or secondary Isp) capable of at least 20 Mbps</li>
	<li>Quiet, conducive home workspace</li>
	<li>Optional: Wired Ethernet connection preferred during work hours</li>
	<li>Optional: Power backup (Ups) if the location experiences frequent outages</li>
</ul>

 
 

Why Expedock:

<ul>
	<li>Health &amp; Benefits: Hmo coverage and leave credits after three months of engagement.</li>
	<li>Supportive Remote Environment: Work from home with a collaborative team that values growth and mutual success.</li>
	<li>Structured Training: Comprehensive onboarding and client-specific training to help you quickly master workflows.</li>
</ul>

 
 

Candidate Data &amp; Privacy Notice:

By submitting your application to Expedock, you consent to the collection, use, and processing of your personal information for recruitment purposes. Your data will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process</li>
	<li>Improve our hiring processes and candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

Expedock handles candidate data with care and in accordance with applicable data protection regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Real Estate Customer Experience Coordinator

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

Do you enjoy teaching people, solving real problems, and helping others feel confident using new technology? Are you someone who can simplify complex ideas and make learning feel easy and approachable?

As a Digital Training Associate, you’ll guide clients from onboarding to everyday success with UTAK POS. You’ll work closely with business owners and their teams, helping them understand the system, answering real questions, and making sure they feel supported every step of the way. Beyond training, you’ll also help improve how we onboard and support MSMEs as we continue to grow.

<ul>
	<li>Client Onboarding: You’ll help new clients get started smoothly by guiding them through setup and early product use.</li>
	<li>Training Delivery: You’ll conduct 1-on-1 and group training sessions that are clear, practical, and easy to follow.</li>
	<li>Product Education: You’ll explain key features, benefits, and real-world use cases so clients can confidently apply what they learn in their daily operations.</li>
	<li>Client Support: You’ll answer questions, help troubleshoot issues, and provide simple solutions that help clients navigate the system confidently.</li>
	<li>Make the Product Click: You’ll break down complex processes into easy-to-understand lessons for both tech-savvy and non-tech-savvy users.</li>
	<li>Client Engagement: You’ll regularly check in with clients to support ongoing learning and ensure they continue getting value from the product.</li>
	<li>Training Improvement: You’ll gather client feedback and help improve training materials, processes, and delivery methods over time.</li>
	<li>Cross-Team Collaboration: You’ll work closely with product, support, tech, and sales teams to stay aligned on updates and client needs.</li>
	<li>Organization &amp; Tracking: You’ll maintain accurate training records, client progress notes, and feedback to keep operations organized and efficient.</li>
	<li>On-Ground Support: You may visit client stores or locations when needed to conduct in-person trainings and better understand their operations.</li>
</ul>

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