Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

Complex systems don’t scare you. They energize you.

As our Lab Coach Integration Manager, you won’t just manage workflows — you’ll bring harmony to moving parts that impact real lives. You’ll feel the pride of transforming fragmented processes into one seamless, reliable experience. Every order placed. Every sample processed. Every result delivered with clarity. Because of you.

You’ll be the bridge between vision and execution — the steady voice that translates big ideas into clear action. You’ll create calm where there was confusion. Alignment where there was friction.

Purpose: Own end-to-end lab-to-coach integrations, translating business and operational needs into clear technical execution.

Key Responsibilities

<ul>
	<li>Analyze and document business, lab, and operational requirements.</li>
	<li>Translate requirements into clear, actionable technical specifications.</li>
	<li>Serve as intermediary between product owners, lab operations, vendors, and the app development team.</li>
	<li>Evaluate scope, feasibility, and developer estimates objectively.</li>
	<li>Improve integration quality as new lab tests are introduced regularly.</li>
	<li>Coordinate with external vendors for requirement clarification and user testing.</li>
	<li>Maintain neutrality and systems-level oversight across integrations.</li>
</ul>

Lab Coach Integration Manager

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are seeking an Accounting Specialist to support our client's growing finance team. Reporting directly to the Controller, this role will be responsible for supporting day-to-day accounting operations, including month-end close, accounts payable and receivable, inventory accounting, and financial reporting. This opportunity is ideal for an early-career accounting professional looking to gain hands-on experience, receive mentorship from experienced finance leaders, and grow within a fast-paced, high-growth organization.

Our client is a fast-growing, celebrity co-founded snack brand redefining the better-for-you snacking category. Built at the intersection of nutrition, innovation, and culture, the company is on a mission to create products that deliver both functionality and exceptional taste. With rapid growth and ambitious expansion plans, this is an exciting opportunity to join a high-performing team in a dynamic consumer products environment.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Month-End Close &amp; Financial Reporting

<ul>
	<li>Prepare and post journal entries, including accruals, prepaids, and fixed assets.</li>
	<li>Perform balance sheet reconciliations and investigate variances.</li>
	<li>Maintain accurate accounting records for trade spend, deductions, rebates, and other key accounts.</li>
	<li>Assist in preparing supporting schedules and documentation for financial reporting.</li>
</ul>

Inventory &amp; Cost Accounting

<ul>
	<li>Support inventory reconciliations across manufacturing and third-party logistics partners.</li>
	<li>Partner with Operations to reconcile inventory receipts and vendor billings.</li>
	<li>Assist in maintaining accurate inventory costing and valuation records.</li>
</ul>

ERP &amp; Systems Support

<ul>
	<li>Support ERP implementation and system enhancement initiatives, including migration activities.</li>
	<li>Maintain accurate financial data and accounting records within company systems.</li>
	<li>Assist with documenting accounting processes, controls, and procedures.</li>
</ul>

Accounts Payable &amp; Receivable

<ul>
	<li>Process vendor invoices, expense reports, and payment runs in a timely manner.</li>
	<li>Support customer billing, collections, and cash application activities.</li>
	<li>Reconcile accounts payable and accounts receivable subledgers to the general ledger.</li>
</ul>

Audit, Compliance &amp; Special Projects

<ul>
	<li>Assist with audit preparation, tax schedules, and external reporting requirements.</li>
	<li>Contribute to process improvement initiatives and finance-related projects.</li>
	<li>Support ad hoc analyses and special projects as needed. 
	 </li>
</ul>

Accounting Specialist | Work From Home

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Clear is looking for an outstanding Executive Assistant who will help our client drive their business forward. This outstanding professional will enable their client to focus on executing their business strategy, confident that their EA has their backs in organising their working day. 
 
The EA we are seeking is highly driven, client-focused, committed, flexible and organised who shows great initiative. We are not just looking for an EA, but someone whose contribution will be appreciated and valued and whilst performing tasks and responsibilities of an admin, also will be empowered that they are a valued member of the team due to their contributions.

Role and Opportunity

The Executive Assistant’s role is to provide our AU-based client a broad range of administrative support tasks. It’s about enabling our client focus on growing their business, rather than getting caught up in the distractions of the day.

This opportunity is for a highly skilled and adaptable professional to play a critical function in the business. They will have the ability to switch between types of tasks and respond to the changing requirements of a given day. They will enjoy being given broad direction but take responsibility and accountability for their actions, results and further development.

Purpose

Our passionate Executive Assistant provides highly efficient remote services to help their executives drive productivity. 
 
As an EA, the daily tasks may include:

<ul>
	<li>Managing the client’s email inboxes efficiently and effectively, actioning as many tasks as possible – leaving only those items that require the clients’ direct input</li>
	<li>Coordinating the client’s tasks and commitments ensuring deadlines are met and priorities managed</li>
	<li>Managing relationships and deliverables of the client to their clients/customers</li>
	<li>Ensuring actual service delivery to client’s clients/customers is undertaken in an effective and timely manner</li>
	<li>Handling phone calls effectively with politeness and in professional manner and then actioning the request from the caller – this is not an answering service but an actioning service</li>
	<li>Arranging, managing, coordinating and maintaining the client’s schedules, appointments, meetings, events and travel arrangements</li>
	<li>Preparing and sending out correspondence on the client's behalf</li>
	<li>Coordinating with clients and suppliers</li>
	<li>Travel support (flights, accommodation etc.)</li>
	<li>Preparing agendas (including follow up items) and taking minutes of the meeting and distribute</li>
	<li>Creating documents, templates, flyers, sales proposals/presentations, as required</li>
	<li>Managing online web presence through social media (Facebook, Instagram, LinkedIN) and website</li>
	<li>Updating company databases and spreadsheets, if required</li>
	<li>Conducting research, assembling and analysing data to prepare reports and documents</li>
	<li>Reviewing operating practices, systems, and programs, recommending and implementing improvements when necessary</li>
	<li>Managing multiple and rapidly changing priorities</li>
	<li>Performing minor finance-related tasks, as required</li>
	<li>Performing data entry and/or administrative tasks, if required</li>
	<li>Provide other support as may be required by the client to give them the headspace to make the important decisions for their businesses.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the familiarity of the test taker with the Windows Operating System, its screens and other Windows-specific function

Windows is one of the most widely used operating yesterday. Understanding how it is installed and used helps maintain computer efficiency and to solve basic operating problems. An employee with working knowledge of the Windows OS, will be efficient operator and problem solver. This test measures knowledge on Windows OS and its functions.

Windows Knowledge

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Executive Assistant, Australian Client

SimplerSupply is a low-cost, lightweight B2B ordering system that simplifies your everyday operations. Built from the ground up for SMEs, it's truly plug-and-play: no IT setup, no training, no costly implementation. Just less chaos, and better flow.

Simpler Supply

We're looking for a freelance software engineer to support our project on an hourly basis.

We're building an order management system focused on SMEs in the Southeast Asia market, designed to make order replenishment simpler for retailers and suppliers. Our mission is to promote sustainability by reducing food and product wastage, improving operational efficiency, and lowering carbon emissions through optimized deliveries.

What you'll be doing:

<ul>
	<li>Develop and maintain backend services using Go</li>
	<li>Build and improve frontend components using React.js</li>
	<li>Implement features independently based on clear instructions</li>
	<li>Colaborate via GitHub for version control, pull requests, and code reviews</li>
	<li>Work closely with our team to deliver features and fixes in a timely manner</li>
</ul>

What we're looking for:

<ul>
	<li>Proven experience with Go (Golang) for backend development</li>
	<li>Strong knowledge of React.js and modern frontend practices</li>
	<li>Comfortable with GitHub workflows (branches, pull requests, issues)</li>
	<li>Able to work independently and communicate clearly — this is a fully remote role</li>
</ul>

Nice to have:

<ul>
	<li>2+ years of professional experience in full-stack development</li>
	<li>Experience with RESTful APIs or GraphQL</li>
	<li>Familiarity with cloud platforms (AWS, GCP, or similar)</li>
	<li>Knowledge of SQL databases</li>
</ul>

As we're an early stage startup, the role is remote, and on a freelance/hourly basis for now. We're cool with flexible working hours, but reliable communication is a table-stake.

If this sounds like your sweet spot in full-stack development, let’s get moving—I’m ready to review your approach and timeline.

Full Stack Software Engineer, Remote

NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

About the role 
NCS Philippines is seeking a highly skilled Solutions Engineer (Cloud) professional to join our dynamic team. As a Solutions Engineer consultant, you will play a crucial role in driving the success of our network, cloud, and software testing solutions. This is a full-time position based in Taguig City, Metro Manila, offering the opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.

<ul>
	<li>Conduct technical presentations and demonstrations to potential clients, showcasing the capabilities of our network, cloud, and testing solutions</li>
	<li>Collaborate with sales teams to understand client requirements and translate them into tailored technical solutions</li>
	<li>Provide expert guidance and support to clients throughout the pre-sales process, ensuring their needs are fully addressed</li>
	<li>Actively participate in the development of solution proposals, including the creation of technical architectures and specifications</li>
	<li>Stay up-to-date with the latest industry trends, technologies, and best practices in network, cloud, and software testing</li>
	<li>Assist in the delivery of proof-of-concept demonstrations and pilot projects</li>
	<li>Contribute to the continuous improvement of our pre-sales processes and tools</li>
</ul>

Selling

Cloud Solutions Engineer

About the role 
NCS Philippines is seeking a highly skilled Technical Pre Sales (Network/Cloud/Testing) professional to join our dynamic team. As a Technical Pre Sales consultant, you will play a crucial role in driving the success of our network, cloud, and software testing solutions. This is a full-time position based in Taguig City, Metro Manila, offering the opportunity to work with cutting-edge technologies and collaborate with a talented group of professionals.

<ul>
	<li>Conduct technical presentations and demonstrations to potential clients, showcasing the capabilities of our network, cloud, and testing solutions</li>
	<li>Collaborate with sales teams to understand client requirements and translate them into tailored technical solutions</li>
	<li>Provide expert guidance and support to clients throughout the pre-sales process, ensuring their needs are fully addressed</li>
	<li>Actively participate in the development of solution proposals, including the creation of technical architectures and specifications</li>
	<li>Stay up-to-date with the latest industry trends, technologies, and best practices in network, cloud, and software testing</li>
	<li>Assist in the delivery of proof-of-concept demonstrations and pilot projects</li>
	<li>Contribute to the continuous improvement of our pre-sales processes and tools</li>
</ul>

Technical Pre Sales

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

We are looking for a Technical Writer to create SEO-optimized blog articles for Philippine-based consumer and business audiences. The role involves conducting keyword and topic research, writing clear and engaging technical content, and ensuring all articles follow client guidelines and SEO best practices.

The Technical Writer will be responsible for proofreading, revising content based on feedback, adding official sources and internal links, and submitting high-quality, original content within deadlines. The Technical Writer should have strong research and writing skills, attention to detail, and the ability to simplify complex technical topics. The expected output is approximately 10 blogs per month.

Key Responsibilities

<ul>
	<li>Primary + secondary keywords for each blog will be shared ahead of time, for which thorough topic research is to be done based on the target locale and demographic. (In this case, PHaudiences – both consumers and businesses)</li>
	<li>Create SEO-optimized blog articles and adhere to the client’s content guidelines. The unit required will be shared.</li>
	<li>To make changes/edits to both outline and content as required. Thoroughly proofread the article before handing it over.</li>
	<li>To add official sources and a screenshot of sources with date + time, URL (full page screenshot) within the draft.</li>
	<li>To add internal links as appropriate.</li>
	<li>No AI content to be copy pasted and shared as the draft.</li>
	<li>To strictly adhere to deadlines. Current output is 10 blogs per month.</li>
</ul>

Workflow process:

<ul>
	<li>Client will provide a brief with a fixed deadline (approx. 1 to 2 weeks from the date brief is provided). Within the brief, there will be keywords, intent, outline, unit (word count) and so on.</li>
	<li>The writer will get back with the 1st draft before the deadline.</li>
	<li>Client will go through the revision and provide feedback. Agency writer will make revisions based on feedback given, if any.</li>
	<li>Content is considered completed after the final revision</li>
</ul>

Working Condition:

<ul>
	<li>Work Arrangement: Freelance / Project-Based</li>
	<li>Setup: Remote</li>
</ul>

Technical Writer

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be the development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Job Responsibilities:

Design and build applications for the iOS platform

Ensure the performance, quality, and responsiveness of applications

Collaborate with a team to define, design, and ship new features

Identify and correct bottlenecks and fix bugs

Help maintain code quality, organization, and automatization

Integration of user-facing elements developed by front-end developers with server-side logic

Writing reusable, testable, and efficient code

Design and implementation of low-latency, high-availability, and performant applications

Able to attend all Team Meetings and facilitate if necessary

iOS Developer

At 11LUX, we are driven by a shared belief that creativity, talent, and innovation should never be limited. Our vision is to empower people and brands to push boundaries, create meaningful solutions, and thrive in both work and life. Guided by a mission to deliver lasting impact, we combine innovation, adaptability, and true collaboration to turn every project into something greater than it began.
Our core values shape everything we do—from embracing growth and bold thinking to fostering ownership, partnership, and well-being. These principles define not just what we stand for, but how we show up every day.

We operate with a results-first mindset, where flexibility and trust enable our team to work from anywhere while delivering exceptional outcomes. This culture of accountability, speed, and continuous improvement allows us to stay agile and create real impact for the brands and communities we serve.

Careers at 11LUX are built for those who want more than just a job. We offer an environment where you can grow without limits, think creatively, and collaborate with a global team—all while maintaining the freedom to work in a way that suits your life. Our culture is designed for individuals who pursue excellence, take ownership, and continuously evolve.

At 11LUX, you don’t just work—you create, grow, and make an impact.

11Lux, Inc

We are looking for an experienced bookkeeper to join our finance team and take ownership of expense categorization, transaction reconciliation, accounts payable, and invoice processing across multiple legal entities. 
 
The bookkeeper will work closely with the CFO, ensuring that all financial transactions are accurately recorded, categorized, and reconciled on a regular basis. This role is ideal for someone who is detail-oriented, organized, and comfortable managing financial data across multiple platforms — including Xero, Stripe, PayPal, Shopify, and our custom CRM. 
 
Key Responsibilities

<ul>
	<li>Categorize all expenses and transactions in Xero, ensuring accurate classification for reporting and compliance</li>
	<li>Reconcile transactions across multiple payment platforms, including Stripe, PayPal, Shopify, and custom CRM tools</li>
	<li>Manage accounts payable, ensuring all invoices are properly reviewed, recorded, and scheduled for payment</li>
	<li>Assist with invoice processing, ensuring all vendor invoices are accurately documented and match purchase orders where applicable</li>
	<li>Work closely with the CFO to provide up-to-date financial records for monthly, quarterly, and annual reporting</li>
	<li>Ensure all financial data is accurate and properly organized to support compliance across multiple jurisdictions</li>
	<li>Flag discrepancies or unusual transactions for review by the CFO</li>
</ul>

Senior Bookkeeper

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

Do you enjoy talking to people, spotting opportunities, and turning simple conversations into real business wins? Are you someone who likes keeping things organized while helping a team perform at their best?

As Head of Leads Management, you’ll lead the team that turns interest into real sales opportunities. From the first message to booking a demo, you’ll make sure every lead is handled quickly, thoughtfully, and effectively, all while building the systems that help us scale how we support and convert MSMEs!

<ul>
	<li>Team Leadership: You’ll lead and manage the leads team, making sure everyone is aligned, supported, and consistently hitting their targets.</li>
	<li>Lead Ownership: You’ll oversee the full lead journey, from first inquiry to qualified demo booking, ensuring no opportunity slips through the cracks.</li>
	<li>First Point of Contact: You’ll ensure incoming leads are responded to quickly via chat and routed or handled properly.</li>
	<li>Lead Qualification: You’ll guide conversations, ask the right questions, and identify which leads are a strong fit for the sales team.</li>
	<li>Demo Conversion: You’ll encourage and secure demo bookings by clearly communicating value and next steps.</li>
	<li>Follow-Ups &amp; Nurturing: You’ll keep leads engaged through calls, chats, and messages to ensure they show up and stay interested.</li>
	<li>Team Coordination: You’ll manage schedules, demo bookings, and internal coordination to keep operations running smoothly.</li>
	<li>Process Improvement: You’ll build and refine systems that make lead handling faster, smarter, and more effective.</li>
	<li>Data &amp; Tracking: You’ll maintain clean and accurate records of leads, conversations, and performance metrics.</li>
	<li>Sales Alignment: You’ll act as the bridge between leads and the sales team to ensure smooth handoffs and strong collaboration.</li>
</ul>

Head of Leads Management

omnie is an operations and support partner that helps businesses run more efficiently through specialized service divisions. Through omnieCSR and omnieAccounting, we provide organizations with the customer support and financial infrastructure needed to grow with confidence.

At omnieCSR, we deliver outsourced customer support powered by a blend of AI technology and highly trained human agents. Our teams handle voice, SMS, email, live chat, social media, and messaging platforms, helping companies resolve issues quickly while creating positive experiences for their customers.

Through omnieAccounting, we provide reliable accounting and financial support that helps businesses stay organized, compliant, and informed. Our services give companies clearer visibility into their financial performance so they can make smarter operational and growth decisions.

By combining customer experience operations with financial support, omnie allows companies across a wide range of industries to streamline essential business functions while focusing on what matters most: building great products, serving their customers, and growing their business.

omnie

Role Description

The People Coordinator is the heart of our employee experience. You will own the full employee lifecycle — from recruitment and onboarding through to offboarding — while nurturing the culture, engagement, and development that makes our studio a great place to work. You bring both strong HR operational foundations and a genuine passion for people.

Core Functions

Recruitment, Onboarding &amp; Offboarding

<ul>
	<li>Coordinate end-to-end recruitment logistics: post roles, manage candidate communications, and schedule interviews.</li>
	<li>Support hiring managers to deliver a consistent, values-aligned candidate experience.</li>
	<li>Manage onboarding processes including checklists, system access, equipment coordination, and orientation support.</li>
	<li>Execute offboarding steps including documentation, access removal, and exit coordination.</li>
</ul>

Human Resouce Administration &amp; Compliance

<ul>
	<li>Maintain accurate employee records and HR systems (BambooHR).</li>
	<li>Administer benefits enrolments and changes in coordination with providers.</li>
	<li>Prepare HR documentation and ensure compliance with employment standards and internal policies.</li>
	<li>Monitor adherence to BC employment standards and regulatory requirements.</li>
</ul>

Performance, Learning &amp; Development

<ul>
	<li>Support performance review cycles: ensure managers schedule reviews, track completion, and maintain related documentation.</li>
	<li>Coordinate professional development and learning opportunities for employees.</li>
	<li>Maintain performance and training records.</li>
</ul>

Culture, Engagement &amp; Internal Communications

<ul>
	<li>Support culture-building initiatives, recognition programs, and internal communications.</li>
	<li>Plan and coordinate team events, celebrations, and engagement activities aligned with our values.</li>
	<li>Draft internal communications highlighting milestones and employee stories.</li>
	<li>Gather informal feedback to help strengthen an inclusive, connected workplace.</li>
</ul>

Schedule

<ul>
	<li>The role has an average of about 5-10 hours per week (approximately)</li>
	<li>This role is on a flexible working schedule with no fixed schedule</li>
</ul>

People Coordinator (FBY)

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

This is a full-time hybrid role for a Provider Relations Supervisor based in Mandaluyong. The Provider Relations Head will be responsible for managing and overseeing the daily activities of the Provider Relations team, developing relationships with healthcare providers, resolving provider issues, and ensuring compliance with company's policies and procedures. Work from home is acceptable.

Provider Relations Head

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Also known as: Shopify Operations Manager | Ecommerce Operations Lead | Customer Experience Operations Manager

This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.

Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.

Your Core Focus

<ul>
	<li>Take full ownership of Shopify store operations and customer experience</li>
	<li>Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging</li>
	<li>Standardize shipping, split shipment, and pre-order communication across all touchpoints</li>
	<li>Build and document SOPs for all operational workflows</li>
	<li>Implement systems and automations that reduce manual work and customer confusion</li>
</ul>

What You’ll Do

Customer Experience Management (Daily)

<ul>
	<li>Respond to customer inquiries via Shopify inbox and social channels</li>
	<li>Process refunds, reships, cancellations, and order updates</li>
	<li>Triage and resolve support tickets based on urgency</li>
	<li>Identify patterns in customer feedback and recommend improvements</li>
	<li>Ensure all communication is clear, accurate, and aligned with current messaging</li>
</ul>

Order Operations and Fulfillment (Daily)

<ul>
	<li>Monitor order flow across Shopify, Base, and Amazon MCF</li>
	<li>Resolve failed orders, inventory issues, and discrepancies</li>
	<li>Coordinate with fulfillment teams to ensure timely delivery</li>
	<li>Manage split shipments, pre-orders, and out-of-stock scenarios</li>
	<li>Track and resolve missing or delayed packages</li>
</ul>

Store Integrity and Accuracy (Weekly)

<ul>
	<li>Audit the website for broken links, incorrect pricing, and outdated promotions</li>
	<li>Ensure consistency across product pages, landing pages, and collections</li>
	<li>Validate all messaging related to shipping and pre-orders</li>
	<li>Support promotion setup and ensure backend accuracy</li>
</ul>

Systems, SOPs, and Automation (Weekly)

<ul>
	<li>Build and maintain SOPs for recurring workflows</li>
	<li>Identify inefficiencies and implement automation using tools like Shopify Flow</li>
	<li>Optimize customer service platforms such as Gorgias</li>
	<li>Improve post-purchase experience and operational workflows</li>
	<li>Support system cleanup and tool evaluation</li>
</ul>

Growth Operations and Reporting (Weekly)

<ul>
	<li>Deliver weekly Shopify performance reports</li>
	<li>Track key metrics such as CAC, LTV, and funnel performance</li>
	<li>Identify trends, anomalies, and risks early</li>
	<li>Ensure data accuracy for decision-making</li>
</ul>

Compliance and Risk Management (Weekly)

<ul>
	<li>Maintain compliance across ADA, privacy policies, and tracking regulations</li>
	<li>Review product pages and campaigns for compliance risks</li>
	<li>Ensure all required tools and disclosures are functioning properly</li>
	<li>Stay updated on platform policies and changes</li>
</ul>

AI and Automation Ownership (Ongoing)

<ul>
	<li>Identify repetitive tasks and convert them into automated workflows</li>
	<li>Use AI tools to improve efficiency in customer service and operations</li>
	<li>Build prompt libraries and scalable systems</li>
	<li>Continuously reduce manual workload while maintaining accuracy</li>
</ul>

How Success Is Measured

<ul>
	<li>Reduction in support ticket rate per 1000 orders</li>
	<li>Reduction in reshipment rate per 1000 orders</li>
	<li>Zero compliance issues</li>
	<li>At least one new AI automation implemented per week</li>
	<li>Zero reported issues with broken links, incorrect promotions, or inaccurate information</li>
</ul>

Shopify DTC Operations Manager

Ready to lead the financial future of a brand with heart and purpose?

At Hadley Designs, we believe every product should fill homes with beauty, learning, and inspiration. We design screen-free learning tools that help children fall in love with learning and help parents feel proud of how they nurture that growth.

As our Director of Finance, you’ll be the architect of scalable systems that fuel that mission. You’ll bring precision, foresight, and strategic clarity to every financial decision, guiding the company’s growth toward $100M and beyond with confidence and discipline.

You won’t just manage numbers. You’ll empower a purpose-driven team to think bigger, move faster, and build a lasting legacy.

About Hadley Designs

Hadley Designs is a family-founded redefining early education through creativity, beauty, and connection. We design screen-free learning tools that spark curiosity and confidence in children while giving parents peace of mind.

We believe learning should be fun and engaging. Beautiful design creates better learning. We don’t just sell products. We shape futures.

About the Role

Your Core Focus 
You’ll own the full finance function, building scalable systems, managing cash flow, driving profitability, and leading financial strategy to support Hadley Designs’ next era of growth.

How Success Is Measured

<ul>
	<li>100% of monthly financials delivered on time and error-free</li>
	<li>0 overdrafts, late fees, or missed payments</li>
	<li>12-month rolling cash forecast maintained weekly</li>
	<li>SOPs for all finance processes documented within 3 months</li>
	<li>System improvements reducing manual work by 25% in Year 1</li>
</ul>

Why You’ll Love Working Here

At Hadley Designs, your work has purpose. You’ll join a small but mighty remote-first team where financial excellence and creativity go hand in hand. You’ll have the freedom to build, lead, and innovate, without red tape.

Here’s what you can expect:

<ul>
	<li>Remote-first environment with flexible hours</li>
	<li>Autonomy and trust in how you structure your work</li>
	<li>Paid time off and holidays</li>
	<li>Learning opportunities and leadership development support</li>
	<li>Access to Hadley Designs products for your family</li>
	<li>A decade of stability and growth as a family-founded, purpose-driven brand</li>
</ul>

Director of Finance

The Customer Operations Specialist (Mass) is responsible for end-to-end execution of customer order management for key national accounts, including Target and Walmart.

This role ensures accurate and timely processing of purchase orders, proactive communication on order risks (cuts, delays, push-outs), and best-in-class service levels across all retail partners.

This role sits at the center of Operations, Supply Chain, and Sales, ensuring our client delivers against retailer expectations while protecting fill rate, compliance, and customer relationships.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Purchase Order Management

<ul>
	<li>Own the full lifecycle of retail purchase orders from receipt through fulfillment</li>
	<li>Review, validate, and enter POs into internal systems (EDI/manual)</li>
	<li>Confirm order quantities, pricing, ship windows, and routing requirements</li>
	<li>Ensure alignment with inventory availability and production schedules</li>
</ul>

Order Risk &amp; Exception Management

<ul>
	<li>Proactively identify risks to fill rate, including inventory shortages or production delays</li>
	<li>Communicate cuts, delays, and push-outs to customers in a timely and professional manner</li>
	<li>Partner with Supply Chain and Planning to mitigate risks and improve outcomes</li>
	<li>Track and manage all open order issues through resolution</li>
</ul>

Customer Communication

<ul>
	<li>Serve as primary point of contact for assigned Mass accounts (Target, Walmart)</li>
	<li>Respond to all customer inquiries within defined SLA (same-day response expected)</li>
	<li>Maintain clear, concise, and professional communication at all times</li>
	<li>Provide proactive updates on order status, delays, and issue resolution</li>
</ul>

Execution &amp; Compliance

<ul>
	<li>Ensure all orders meet retailer compliance requirements (routing, labeling, ASN accuracy)</li>
	<li>Monitor and reduce chargebacks tied to execution errors</li>
	<li>Maintain accurate records of order status, changes, and communications</li>
	<li>Support continuous improvement of customer service processes and reporting</li>
</ul>

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