HOPLA.Online is a fully remote outsourcing company that connects work-from-home professionals with fast-growing, innovative companies worldwide. Being limited to available work within your area is now a thing of the past. At HOPLA, remote work goes beyond flexibility — we offer WFH++.

We offer long-term remote careers with growth, support, and stability. When you join HOPLA.Online, you’ll experience flexibility to work from anywhere, career growth opportunities through learning paths and mentorship, stability with full-time roles and guaranteed pay, a supportive culture with regular check-ins, comprehensive benefits like paid leave and insurance, and engaging work on impactful projects with global companies.

HOPLA Online

About the role

We’re seeking a Data &amp; IT Analytics Manager to drive data-driven decision-making and optimize IT operations. You’ll analyze data, produce reports and dashboards, maintain databases, and implement data governance. You’ll also manage a fully remote IT team, oversee Google Workspace and core systems, enforce IT policies, and recommend new technologies—including AI tools to improve efficiency. Ideal candidates are analytical, detail-oriented, and experienced in remote team management, data analytics, IT operations, and modern enterprise software. Experience with Looker, Google Workspace, and AI/ML tools is highly preferred.

Your days will be filled with:

Data Analytics (Primary Focus)

<ul>
	<li>Lead the extraction, cleaning, and analysis of data using Google Sheets, Looker, and other analytics tools to support strategic and operational decisions.</li>
	<li>Design, produce, and present dashboards, reports, and insights for leadership and cross-functional teams.</li>
	<li>Identify trends, patterns, risks, and performance gaps across complex datasets and translate them into clear recommendations.</li>
	<li>Develop and maintain data models, databases, and analytics frameworks to enable scalable, data-driven decision-making.</li>
	<li>Establish and enforce data governance standards, including data quality checks, audits, documentation, and access controls.</li>
	<li>Partner with senior leaders to define KPIs, success metrics, and analytics roadmaps aligned with business priorities.</li>
	<li>Mentor and guide junior analysts, building analytical capability and best practices across the organization.</li>
</ul>

Information Technology (Strategic Oversight)

<ul>
	<li>Provide strategic leadership and direction for IT operations, ensuring alignment with business and data needs.</li>
	<li>Oversee the management and optimization of core systems, particularly Google Workspace, in collaboration with the IT Specialist.</li>
	<li>Define, review, and enforce IT policies, SOPs, security, and compliance standards.</li>
	<li>Prioritize and oversee high-impact IT initiatives, escalations, and risk mitigation efforts.</li>
	<li>Evaluate, recommend, and sponsor the adoption of new technologies and AI-enabled tools to improve efficiency, automation, and analytics capabilities.</li>
	<li>Manage IT budget planning, procurement strategy, and vendor relationships, ensuring cost-effectiveness and scalability.</li>
	<li>Act as the primary bridge between data, IT, and business stakeholders, ensuring technology enables—not limits—growth.</li>
</ul>

Device Requirements:

To maintain a highly productive and professional work-from-home setup, successful candidates must have:

<ul>
	<li>Computer &amp; Equipment</li>
	<li>Primary and backup computer with at least Intel Core i5 or AMD Ryzen 5, and 8GB RAM</li>
	<li>Web camera for meetings and check-ins</li>
	<li>Headset (preferably noise-canceling) for clear communication</li>
	<li>Internet Connection</li>
	<li>Primary: Minimum 30 Mbps download / 10 Mbps upload</li>
	<li>Backup: At least 10 Mbps download / 5 Mbps upload</li>
</ul>

At HOPLA, we are dedicated to supporting a stable and well-equipped remote work environment that encourages seamless collaboration and consistent performance across our teams.

If you tick all these boxes, then we are excited for you to be part of the fast-growing HOPLA team!

What you will enjoy:

<ul>
	<li>A stable full-time position with an established and growing company</li>
	<li>Work Schedule: Monday - Friday PH TIME</li>
	<li>Enjoy paid leaves, plus primary HMO coverage and insurance benefits</li>
	<li>The opportunity to collaborate with global clients</li>
	<li>Ongoing career growth support through mentoring and professional development programs</li>
</ul>

Database Software

Information Analysis

Technical Skills

Leadership skills

Data Analysis

Data Management

Data Interpretation

Senior Manager – Data Analytics & IT

In 1999, Oriental Sheet Piling (OSP) joined forces in a strategic alliance with the European ARBED (now ArcelorMittal), the world’s largest supplier of steel foundation solutions. We become their sole distribution unit within Asia for steel sheet piles.

We combined the technical know-how of ArcelorMittal with our own local in-depth expertise in construction and engineering fields. We deliver stellar services from project planning, application and optimisation, all the way to project completion. Our goal is to captain the foundation steel industry in Asia with industry-leading support and resources.

OSP is part of Oriental Castle Group. Over the past 20 years, Oriental Castle has grown from this single foundation steel unit in Malaysia into an investment group passionate in the industries of foundational steel manufacturing, construction, engineering, infrastructure and motor dealerships.

Today, we’re engaged in diverse portfolio of industries across Asia, with headquarters in Kuala Lumpur, Penang and Shanghai. Our mission is to be known for our committed and earnest work ethic, where we bring creativity, innovation and quality into the good work we do.

We take a long term view on all our businesses with the vision to champion meaningful projects in and around our communities. To achieve this vision, we empower the great ideas and valued minds with us, with the dedication to turn these great ideas into a reality that positively transform the lives around us.


Oriental SP Inc.

Roles &amp; Responsibilities:

<ul>
	<li>Explore and develop new customer in foundation steel solution;</li>
	<li>Commercial for project and leasing sales;</li>
	<li>Plan, implement and organize customer or consultant visit/meeting to close new sales to achieve sales targets;</li>
	<li>Preparation of tender document, quotation and follow up after sales services as well as ensure timely collection;</li>
	<li>Sales management including sales &amp; project report and execution of sales orders;</li>
	<li>Perform market/competitor analysis and monitor market trend and requirements;</li>
	<li>Prepare marketing and sales strategy plans as part of the Company overall market development plan;</li>
	<li>Drive sales force to achieve key performance result.</li>
</ul>

Persuasion and Negotiation

Networking

Sales Engineer

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

ABOUT US 
 
We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward. 
 
Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world. 
 
We're building a reliable, secure, and scalable DevOps infrastructure to support our growing applications. Our team focuses on automation, cloud efficiency, and security best practices while ensuring smooth deployments and system reliability. We run on AWS, Docker, and CI/CD automation, and we're continuously improving our cloud infrastructure, security, and database performance. This is an AWS &amp; Security-Focused position. If you love optimizing cloud environments, automating workflows, and implementing security best practices, we’d love to have you onboard!

 
Responsibilities: 
 
AWS Infrastructure &amp; Security

- Follow AWS Well-Architected - learn, measure, and build using architectural best practices. 
- Design, deploy, and maintain AWS cloud infrastructure (Fargate, ECS, ECR, EC2, S3, IAM, VPC, CloudWatch and others). 
- Implement IAM best practices, access control, and security logging. 
- Monitor system logs, security alerts, and cloud compliance tools to maintain a secure environment. 
- Research current and existing technologies for potential use. 
- Help troubleshoot and fix problems in production.

 
Containerization &amp; CI/CD

- Manage Docker containers and optimize AWS Fargate workloads. 
- Build and maintain CI/CD pipelines using AWS CodePipeline, CodeBuild, and CodeCommit. 
- Conduct security scanning (e.g., Trivy, AWS Inspector) on container images.

 
PostgreSQL &amp; Database Operations

- Deploy and maintain automated backups. 
- Configure connection pooling and security. 
- Implement PostgreSQL read replicas for scaling. 
- Monitor database performance and ensure secure database configurations.

 
Security &amp; Monitoring 

- Maintain AWS Security best practices, including encryption, logging, and monitoring. 
- Implement network security controls (VPC, security groups, firewall rules). 
- Automate security checks and proactively identify vulnerabilities in cloud workloads.

 
Nice-to-Have Skills (Big Plus, but Not Required):

- Familiarity with Ruby on Rails, PostgreSQL, Redis, and Memcached. 
- Experience with AWS WAF, GuardDuty, or security auditing tools. 
- Infrastructure as Code (IaC) experience with CloudFormation. 
- Knowledge of Redis &amp; Memcached performance tuning. 
- Scripting experience in Bash, Python, or Ruby. 
- New Relic 
- Gitlab 
- Fastlane 
- Familiarity with CI/CD for mobile (Android and iOS) 
- Familiarity with Automated Testing

 
Why Join Us? 

- Work with a cloud-first DevOps team focused on security &amp; automation. 
- Solve AWS scaling and deployment challenges. 
- Opportunities to grow in DevOps, security, and cloud architecture.

Junior DevOps Engineer

Edusuite is a smart School Management System and ERP provider for K-12 schools, Colleges, Universities, Post-Graduate, Vocational Courses, and other Higher Educational levels. Supporting 31 campuses and with over 47,000 students, Edusuite helps schools, faculty, and students optimize their resources and make smart decisions. 

Our mission is to disrupt the EduTech industry by developing best-in-class software, becoming the market leader, and providing an awesome place to work for emerging talent.

Being part of our team means access to:

✓ Working from home or a hybrid work arrangement

✓ Flexible working schedule

✓ Unlimited vacation leaves

✓ Health and wellness

✓ Training and continuing education

✓ Exciting and fun team activities and so much more!

Edusuite Inc.

The Jr. Java Developer assumes the role of a programmer, which involves designing and implementing Edusuite. 

Being part of our team means access to unlimited vacation leaves, working from home or a hybrid work arrangement, flexible working schedule, extracurricular and gaming activities, health and wellness, training and continuing education, and other exciting opportunities!

Job Responsibilities

<ul>
	<li>Implements software solutions to better achieve the business value agreed on by the client.</li>
	<li>Implements best practices in software development such as testing, self documenting code and other practices necessary for delivering sustainable and working software.</li>
	<li>Be able to design software to ensure that the most suitable solutions are built</li>
	<li>Installs and configures software to suit the product’s requirements.</li>
	<li>Initiates open discussion with the team and stakeholders to get a better understanding of the product’s needs.</li>
	<li>Must be able to assess how to implement better software practices as the need arises.</li>
</ul>

Jr. Software Engineer

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

A Senior Platform Engineer designs, builds, and maintains the essential infrastructure (like cloud environments, CI/CD pipelines, Kubernetes) and tools that empower software developers to build and deploy applications efficiently, focusing on scalability, reliability, and automation, often leading projects and mentoring junior engineers in areas like AWS, Docker, and backend systems. They bridge DevOps and software engineering, creating a stable "platform" for other developers. 

Core Responsibilities

<ul>
	<li>Build ingestion framework, Flex Templates, event triggers, metadata store</li>
	<li>Infrastructure Management: Setting up and managing cloud (AWS, Azure, GCP) or on-prem environments.</li>
	<li>Automation: Automating deployment, monitoring, and scaling processes (CI/CD, Infrastructure as Code).</li>
	<li>Platform Development: Building internal tools, APIs, and portals for developers.</li>
	<li>Mentorship &amp; Leadership: Guiding junior engineers, code reviews, and technical problem-solving.</li>
	<li>System Reliability: Ensuring high performance, monitoring, and health of production systems. </li>
</ul>

Key Skills &amp; Technologies

<ul>
	<li>Minimum of 5 years working experience in Dataflow, Pub/Sub, Terraform and Python.</li>
	<li>Cloud: AWS, Azure, GCP.</li>
	<li>Containerization: Docker, Kubernetes, Helm.</li>
	<li>CI/CD: Gitlab CI, GitHub Actions, Jenkins.</li>
	<li>Languages/Frameworks: Kotlin, Java (Spring), Python, Go.</li>
	<li>Databases/Messaging: Kafka, SQL/NoSQL.</li>
	<li>Best Practices: DevOps, Microservices, Security</li>
</ul>

Python

Senior Platform Engineer

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Own Category Growth, Optimize Performance, and Expand Market Dominance.

Hadley Designs is seeking an eCommerce Growth Manager to take full ownership of a multi-million dollar product category, with Amazon as the primary growth channel. This is a high-impact role for a results-driven e-commerce operator who thrives on ownership, accountability, and driving measurable growth through disciplined execution and data-backed decision-making.

While this role operates deeply within Amazon, we welcome candidates who have driven growth across e-commerce, DTC, or marketplace environments and are excited to apply that experience within a scaled Amazon ecosystem.

How You’ll Win at Hadley Designs:

We believe performance comes from strong systems executed consistently.

Every eCommerce Growth Manager is expected to progress through three stages:

<ol>
	<li>Learn the Playbook – Understand our category strategy, operating standards, and decision frameworks</li>
	<li>Apply the Playbook – Execute accurately and consistently to deliver predictable, scalable results</li>
	<li>Enhance the Playbook – Improve systems with new ideas and strategies after mastery is demonstrated</li>
</ol>

This order matters. We value innovation, but only when it is grounded in proven execution. Our playbook exists to help high performers win faster, create leverage, and scale impact — not slow them down.

Apply today and help us make learning fun, engaging, and screen-free for families everywhere.

Amazon Web Services

Brand Management

eCommerce Growth Manager

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

As a Social Media Backer: 
Responsibilities:

<ul>
	<li>Set-up social media Business Pages (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc).</li>
	<li>Community Management.</li>
	<li>Scheduling posts.</li>
	<li>Responding to messages and comments.</li>
	<li>Content planning.</li>
	<li>Create content plans or calendar to drive engagement and promote online brand awareness.</li>
	<li>Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc).</li>
	<li>Interpret and create social media reports and analytics.</li>
	<li>Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc).</li>
</ul>

Social Media Manager

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and marketing, and using this information to establish growth targets and choose key performance indicators.

Responsibilities:

<ul>
	<li>Sales</li>
	<li>Cold calling</li>
	<li>Setting up appointments</li>
	<li>Responsible for Client Engagement.</li>
	<li>Constant communication with new and existing clients.</li>
	<li>Perform follow ups.</li>
	<li>Sending necessary documents to clients.</li>
	<li>Create and update trackers.</li>
	<li>Gather feedback from clients.</li>
	<li>Sending End of Day report.</li>
</ul>

Sales and Marketing Specialist: Growthbacker

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Responsibilities:

<ul>
	<li>Work on assigned projects using mainly Ruby on Rails and React</li>
	<li>Occasionally assist with planning and designing product features</li>
	<li>Design, build, and maintain efficient, reusable, and reliable code</li>
	<li>Reverse engineer and update existing codes for better readable approach and performance improvement</li>
	<li>Monitor and improve the performance of the web application</li>
	<li>Querying and showing data depending on the given requirements</li>
	<li>Research current and existing technologies for potential use</li>
	<li>Help troubleshoot and fix problems in production</li>
</ul>

Web Developer | Junior to Mid

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

The Content Integration Intern ensures that site content is properly and accurately set up during website development. To do that, he/she needs to regularly coordinate with project managers and web developers. They also need to be familiar with basic HTML and CSS.

Responsibilities include:

Uploading and maintaining pages and blog posts of various websites

Uploading content and photos of real estate listings

Creating saved property searches or real estate hot sheets

Setting up 301 redirects

Setting up templated websites and their content

Assisting in the migration of websites from one server to another

Assisting in the setup of analytics tools

Testing websites for cross-browser compatibility and assisting other QA efforts

Assisting other departments with site audits and reports

Content Integration Intern

We are seeking a highly skilled Senior Adobe Experience Manager (AEM) Developer to design, develop, and implement scalable digital solutions using AEM and related Adobe Marketing Cloud technologies. The role requires deep technical expertise in AEM development, component design, workflows, and integrations with enterprise systems. The Senior Developer will collaborate with architects, business stakeholders, and cross-functional teams to deliver high-performance web solutions whileensuring best practices in coding, security, and performance optimization.

Key Responsibilities

● Lead the design, development, and customization of AEM Sites, Templates, Components, Dialogs, Workflows, and Launches.

● Implement AEM core components, OSGi services, Sling models, servlets, and custom

integrations.

● Collaborate with architects to define AEM solution architecture and technical design.

● Integrate AEM with third-party systems (CRM, eCommerce, DAM, Analytics, Marketing

Automation).

● Develop RESTful and GraphQL APIs to enable headless CMS implementations.

● Ensure compliance with AEM best practices, coding standards, and security guidelines.

● Optimize website performance, scalability, and content delivery using dispatcher, caching, and CDN strategies.

● Conduct code reviews, unit testing, and technical documentation.

● Mentor junior developers and provide technical guidance within the team.

● Stay up to date with Adobe’s product roadmap and industry best practices to recommend enhancements.

Qualifications &amp; Skills

● Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent

practical experience).

● 5+ years of hands-on AEM development experience (6.5+ or AEM as a Cloud Service

preferred).

● Strong expertise in:

○ Java, OSGi, Apache Sling, JCR, and HTL/Sightly

○ AEM Components, Templates, Editable Templates, Client Libraries (CSS/JS)

○ Dispatcher configuration and performance optimization

○ Workflows, Launches, and Content Fragment Models

● Experience with front-end frameworks (React, Angular, Vue.js) is a plus.

● Proficiency in CI/CD pipelines, Git, Jenkins, Maven, Cloud Manager.

● Knowledge of Adobe Marketing Cloud tools (Target, Analytics, Campaign) preferred.

● Strong problem-solving, debugging, and performance-tuning skills.

● Excellent communication and collaboration skills.

Senior AEM Developer

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

1. Customer Journey Mapping &amp; Experience Design

<ul>
	<li>Develop, update, and optimize customer journey maps across major touchpoints (lead generation, onboarding, billing, service requests, renewals, and digital interactions).</li>
	<li>Identify friction points, service gaps, and opportunities to improve customer experience using data and customer insights.</li>
	<li>Collaborate with Sales, Operations, Billing, Digital, and Marketing teams to implement journey improvements.</li>
	<li>Ensure consistency of experience and alignment with service standards and the company’s brand promise.</li>
</ul>

2. Customer Satisfaction &amp; Retention Monitoring

<ul>
	<li>Track and analyze customer satisfaction metrics (NPS, CSAT, CES), complaint trends, and service turnaround time.</li>
	<li>Monitor churn and retention rates and support the development of retention programs.</li>
	<li>Conduct customer interviews, surveys, and other feedback activities to understand expectations and pain points.</li>
	<li>Work with business units to strengthen customer engagement at high-impact moments of the journey.</li>
</ul>

3. Customer Feedback Mechanisms

<ul>
	<li>Design and execute customer feedback systems (surveys, VOC channels, digital feedback tools, post-interaction evaluations).</li>
	<li>Ensure regular and systematic collection of customer input across touchpoints.</li>
	<li>Maintain a structured approach to capturing, organizing, and analyzing customer feedback.</li>
</ul>

4. CX Data Analytics &amp; Insight Generation

<ul>
	<li>Analyze customer experience data to create actionable dashboards and reports.</li>
	<li>Connect CX performance to key business outcomes such as win rate, contract renewal probability, and overall retention.</li>
	<li>Translate insights into recommendations for journey improvements or internal process enhancements.</li>
	<li>Present findings and customer insights to management and cross-functional teams.</li>
</ul>

5. Cross-Functional Collaboration &amp; Input to Marketing

<ul>
	<li>Partner with Sales and Marketing to provide customer insights that shape communication plans, engagement activities, and customer education.</li>
	<li>Support digital and product teams with customer data and journey-related insights.</li>
	<li>Serve as an advocate for customer-centric thinking across the organization.</li>
</ul>

Qualifications

<ul>
	<li>Bachelor’s degree in Marketing, Business, Communications, or related field.</li>
	<li>Minimum 4 years of experience in Customer Experience, Marketing, or related roles; experience in utilities, energy, or service industries is an advantage.</li>
	<li>Strong analytical and problem-solving skills; ability to turn data into insight and execution plans.</li>
	<li>Experience in customer journey mapping, CX tools, or marketing automation is a plus.</li>
	<li>Excellent communication, coordination, and stakeholder management skills.</li>
	<li>Customer-centric mindset with the ability to balance business and customer needs.</li>
</ul>

Key Competencies

<ul>
	<li>Customer Experience Strategy</li>
	<li>Journey Mapping &amp; Process Improvement</li>
	<li>Customer Analytics &amp; Insight Generation</li>
	<li>Marketing Planning &amp; Execution</li>
	<li>Stakeholder Collaboration</li>
	<li>Project Management</li>
	<li>Communication &amp; Presentation Skills</li>
	<li>Adaptability in fast-growing markets</li>
</ul>

Sr. Customer Experience Officer

Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. As an Assigned Employee (AE) with Zeno, you'll gain invaluable experience working on diverse projects in a global landscape, directly managing day-to-day operations for clients. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a supportive and professional remote work environment. 

Zeno Business Solutions Corp

Company intro: 
Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based &amp; Canadian clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. As an Assigned Employee (AE) with Zeno, you'll gain invaluable experience working on diverse projects in a global landscape, directly managing day-to-day operations for clients. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a supportive and professional remote work environment.

<h2>About the Role</h2>

We’re looking for a reliable, tech-savvy Virtual Assistant to support a growing business with a strong digital presence. This role is a 70% digital marketing / 30% admin mix and is ideal for someone who enjoys both execution and organization.

Training will be light, so this role is best suited for someone who is resourceful, proactive, and comfortable learning on the go.

What You’ll Be Doing

<ul>
	<li>Digital / Marketing Support (≈70%)</li>
	<li>Manage and update a Squarespace website</li>
	<li>Support social media advertising and Google Ads</li>
	<li>Monitor backend performance:</li>
	<li>Social media metrics</li>
	<li>Ad results and basic analytics</li>
	<li>Pull data and provide simple summaries on performance (execution + tracking — not strategy-heavy)</li>
</ul>

Admin / Operations Support (≈30%)

<ul>
	<li>Work within Google Workspace (Gmail, Drive, Calendar)</li>
	<li>Use Google Sheets and light Excel for:
	<ul>
		<li>Tracking</li>
	</ul>
	</li>
	<li>Basic business expenses</li>
	<li>Assist with backend admin tasks as needed</li>
	<li>Learn and apply simple automations over time</li>
</ul>

Work Setup

<ul>
	<li>Asynchronous task handoffs within a 24-hour window</li>
	<li>Check-ins: short meetings every other day</li>
	<li>Working hours: 12:00 AM - 4:00 AM PH Time (9:00 AM – 1:00 PM Calgary time) </li>
	<li>Clear tasks and priorities, minimal micromanagement</li>
</ul>

Schedule &amp; Growth

Starting part-time 
After ~2 months, there is potential to ramp up to full-time, especially as additional responsibilities (including insurance-related admin) are added

Tools You’ll Use

<ul>
	<li>Squarespace</li>
	<li>Google Workspace (Docs, Sheets, Drive)</li>
	<li>Google Ads</li>
	<li>Social media platforms &amp; analytics tools</li>
	<li>Virtual phone system (no cold calling) 
	 </li>
</ul>

<h2>How to Apply</h2>

Please include:

<ul>
	<li>
	<h3>A short note on your experience with Squarespace and digital tools</h3>
	</li>
	<li>
	<h3>Your availability during Calgary business hours</h3>
	</li>
	<li>
	<h3>One example of a system, process, or tool you taught yourself</h3>
	</li>
</ul>

Virtual Assistant – Digital & Admin Support

Evo Tech Software Solutions Inc., is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses to excel in today's market.  

Evo Tech Software Solutions, Inc.

Who We Are

Evo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients’ businesses to excel in today’s market.

By design, we combine your vision for your brand with our creative and technical capabilities to design the right user experience. We make sure that your customers or users discover your product not only appealing, but also useful.

Empowering your company with cutting-edge software solutions. Our skilled team adapts to tech trends, ensuring your excellence in innovation through development.

With BPO, we aim to enhance efficiency and service delivery with our versatile business support. We evolve to offer swift, improved customer service solutions.

The Opportunity (Remote)

We are looking for a Business Development Representative (BDR) to help grow our client base. You will be responsible for identifying, qualifying, and booking meetings with potential clients. As the first point of contact for many brands, you will play a key role in communicating value and setting the foundation for strong client partnerships.

Business Development Representative

Your days will be filled with:

1. Month-End Close and Quality Control

<ul>
	<li>Own the end-to-end close calendar across multiple entities, including task assignment, review, and sign-off.</li>
	<li>Ensure month-end readiness tasks are completed on time (bank reconciliations, intercompany checks, wages accrual preparation, invoice processing).</li>
	<li>Lead month-end execution, including supplier statements, bank and statement tie-outs, merchant fees and gateway receivables capture, key journals, and allocations.</li>
	<li>Own key schedules: accruals, prepayments, payroll, superannuation, gateways, intercompany, and inventory timing.</li>
	<li>Lead variance explanations: what changed, why it changed, and what decisions or actions are required.</li>
</ul>

 

2. Balance Sheet Integrity and Reconciliations

<ul>
	<li>Ensure all key balance sheet areas are reconciled, supported, reviewed, and filed each month.</li>
	<li>Payment gateways: ensure merchant fees and receivables are accurately recorded and gateway clearing accounts reconcile (Shopify, PayPal, Afterpay, Zip).</li>
	<li>Unearned revenue: run Cin7 reporting and post unfulfilled order provision journals monthly.</li>
	<li>AR clearing in Operations: keep AR clearing at zero by diagnosing integration edge cases and correcting invoices and credits.</li>
	<li>Intercompany: maintain intercompany balances and discrepancies at zero (using Mayday).</li>
</ul>

 

3. Commercial Controls and Value Protection

<ul>
	<li>Establish practical controls to prevent leakage and surprises, including:</li>
	<li>Vendor billing accuracy (freight providers, 3PLs, agencies, key suppliers)</li>
	<li>Pricing and discount discipline impacts</li>
	<li>Working capital drivers (inventory, payables, gateways)</li>
	<li>Maintain a visible exceptions list and decision log.</li>
</ul>

 

4. Treasury and Cash Operations

<ul>
	<li>Own daily cash visibility and funding: maintain sufficient balances, process transfers and FX top-ups, and prepare approvals for CFO sign-off (Airwallex, CBA, Amex)</li>
</ul>

.

5. Process Improvement, Systems Tuning, and AI Adoption

<ul>
	<li>Identify the top drivers of close friction and resolve them (process improvements, mapping, templates, upstream coding).</li>
	<li>Own and implement all SOPs, templates, and standard journals.</li>
	<li>Use AI to accelerate reconciliations, anomaly detection, first-draft variance commentary, and exception reporting, while maintaining rigorous validation standards.</li>
</ul>

 

6. People and Stakeholder Management

<ul>
	<li>Manage and coach the Accountant (PH) to improve capability and throughput.</li>
	<li>Partner with the FP&amp;A Analyst to ensure clean actuals and consistent datasets.</li>
	<li>Communicate clearly with non-finance stakeholders and remove unnecessary bureaucracy.</li>
</ul>

 

7. Audit Readiness

<ul>
	<li>Maintain an audit readiness plan, clean working papers, and respond to audit requests efficiently.</li>
</ul>

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