About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

We are looking for an experienced, well rounded Salesforce Admin to work alongside our US Sr. Salesforce Administrator.

You will be working full-time in graveyard shift. Must be organized and a strong communicator with keen attention to detail.

 
Responsibilities:

<ul>
	<li>Providing daily support and administration of Salesforce, users and processes through incident management tool including user licenses assignments, bulk data updates, quick fixes</li>
	<li>Gathering, documenting, and analyzing business requirements</li>
	<li>Developing high level and detailed design documentation</li>
	<li>Handling a variety of Salesforce End User support and enhancement requests that vary drastically from new access to sophisticated system issues requiring deeper investigation</li>
	<li>Analyzing root cause of incidents reported by end users and designing solutions that operates efficiently, minimizes or eliminates support effort to allow for more valuable enhancements and functionality work</li>
	<li>Performing systems monitoring and health checks and release updates</li>
	<li>Documenting and prioritizing numerous tasks, projects, and training</li>
	<li>Handling and recording all work items in Jira and related systems including configuration changes</li>
	<li>Monitoring, implementing, and improving data quality and integrity</li>
	<li>Understanding, maintaining, and updating system interface requirements</li>
	<li>Opening, monitoring, and raising system issues to Salesforce or collaborating with team for solutions</li>
	<li>Tracking and communicating system changes, enhancements, issues, and status to users</li>
	<li>Identifying the best solutions with preference to maximizing out of the box functionality and configuration over custom development where possible</li>
	<li>Performing quality Salesforce development when needed, that operates efficiently with little to no increase in support efforts</li>
</ul>

Salesforce Administrator

Achieve Integrative Health is the largest acupuncture clinic in Austin, TX. For 15 years we have helped thousands of people reduce their pain, increase their energy & vitality, get back on the dance floor, have babies, and make their Life Great Again. We were able to achieve these phenomenal results by integrating Acupuncture with modern technology and therapies.
Founded and led by CEO, Jimmy Yen, author, international speaker, mentor to acupuncturists all over the world, as well as physician, physician assistants, and nurse practitioners, social media influencer, teacher and innovator of Quick Relief Acupuncture Technique and Functional Pulse Diagnosis.
Achieve Integrative Health takes a cutting-edge and disruptive approach to healthcare to give our patients the best results in the shortest amount of time with five star service.


Achieve Wealth Technologies

<h2>Application Process:</h2>

Email us your resume in Pdf format only. Include all of the jobs you've worked at and the month + year. Do not leave anything off. There should be no gaps in your resume with no explanations. Include your compensation for all jobs. (not hourly, only total compensation), Explain all gaps in your resume, tell us what you did during the periods you were not officially working.

Email us a 60-second video of yourself answering the following question:

What are the 3 most important things that the company you work for must do to show you that they care about you? For example, if they don’t give me these 3 things then that means they don’t care about me. The video Cannot exceed 60 seconds, or you will automatically be disqualified.

Important: Private message us to request our Email for you to submit the above requirements. Failure to follow the above instructions will result in automatic disqualifications

<h2>About Our Company:</h2>

Achieve Integrative Health is the #1 rated Acupuncture &amp; Wellness Clinic in the United States with over 750 five star google reviews. Our Mission is to help people restore their body’s God given ability to heal itself so that they can do what they love.

<h2>Why Join Us?</h2>

You’ll Achieve your Goals = we provide all of the resources (information, training, opportunities) you’ll need to achieve all of your Professional, Financial and Personal Goals.

Become Inspirational = you will have the opportunity to achieve success greater than you thought possible, and become a blessing to your family and your community.

Peace and Joy Team = we have a phenomenal culture of care for our patients and our team members. We are very strict with our rules, policies and core values in order to protect our culture of peace and joy. We make sure team members who are not aligned with our core values exit our team so that they do not disrupt our peace and joy. Imagine being on a team where you don’t have to deal with people who talk behind your back and end up back stabbing you.

Be Highly Rewarded as a Side Benefit = If your passion is to help people improve their health, then on our team you will be highly rewarded if you can produce results. In Quarter 2 of 2025, our HVAs were paid an additional $1600 USD in quarterly bonuses per person.

<h2>Benefits</h2>

Competitive Total Compensation = the average compensation for Virtual Assistants in other companies is $895.66 usd per month. Our Virtual Assistants on average earn $1386 usd per month in total compensation (base salary + bonuses)

During the 3 Month training/probation period your base salary will be $693 usd/month

Unlimited Opportunities for Growth = as long as you can generate more results for the company we will never limit your ability to grow within our company.

Other Benefits for qualified team members = paid-time off, premium medical insurance

Work from Home = no more 2-4 hour commutes to work

Wellness Initiatives = benefit from complimentary virtual health services from our medical providers, ensuring your well-being and your family’s well-being is always a priority.

<h2>Job Responsibilities</h2>

* assist the Chief Marketing Officer / marketing team in reviewing emails, marketing material, uploading videos onto social media 
* use Editing Apps that integrate AI (ie. CapCut, Canva, ChatGPT) to generate thumbnails, images, reels 
* organize all of our marketing tasks and make sure all tasks are executed in a timely manner w/ excellence 
* respond to social media comments 
* create newsletters 
* track All marketing stats 
* Transcribe videos into emails and blogs 
* vitally important = be able to follow the CMO's instructions 
* and additional admin tasks.

Marketing Team Administrative Assistant

We are a proven IT & Digital Marketing company in the Philippines helping large enterprises quickly digitalize and innovate their customers’ experiences through our expertise in Mobile, Cloud and Software Development, Salesforce Consultancy and Digital Marketing.

We provide enterprise-grade solutions such as apps, portals and other software development and services such as digital marketing, for various industries such as FSI, pharmaceutical, retail and other major industries in the Philippines. Our clients include multinationals and some of the largest conglomerates in the country who use marketing and technology to retain their leadership position, leapfrog the competition or carve out a niche for themselves.

We do this with our team of battle tested developers, UI/UX specialists, Digital Marketers and designers and by tapping leading cloud platforms such as Salesforce, Heroku, Amazon Web Services, Google Cloud Platform and Microsoft Azure.

DICE205 Digital Corporation

<ul>
	<li>Conceptualize and execute social media content calendar.</li>
	<li>Create, publish and share engaging content according to schedule</li>
	<li>Assists in creation of content copies for the following:
	<ul>
		<li>Social Media</li>
		<li>Emails</li>
		<li>Content Write-ups</li>
	</ul>
	</li>
	<li>To create an approval deck for Reels and Artcards for Clients' weekly checking</li>
	<li>Must always be up to date with all recent trends and audience preferences</li>
	<li>Monitors, analyze, and reports the SNS performance numbers: pre-campaign vs. post-campaign</li>
</ul>

Digital Marketing Intern

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Support the Head of HR in formulating and implementing strategic HR initiatives aligned with company goals</li>
	<li>Assist in monitoring and supporting the achievement of team KPIs to help maintain high performance standards</li>
	<li>Contribute to data-driven HR activities, including recruitment, employee relations, benefits administration, and compliance tracking</li>
	<li>Take the lead on day-to-day recruitment efforts—job posting, sourcing, screening, interviewing, and coordinating final selection with relevant teams</li>
	<li>Build and maintain a strong candidate pipeline to meet evolving hiring needs</li>
	<li>Stay updated on recruitment trends and recommend improvements to enhance hiring efficiency and candidate experience</li>
	<li>Support employee relations by addressing concerns and grievances professionally and confidentially</li>
	<li>Help promote a positive workplace culture by organizing and coordinating employee engagement initiatives, such as team-building events and coworking days</li>
	<li>Assist in the communication and enforcement of HR policies and protocols, ensuring alignment with labor laws and internal standards</li>
	<li>Monitor attendance records and timekeeping systems, flagging inconsistencies and supporting resolution</li>
	<li>Provide administrative support for compensation, benefits, and performance evaluation processes</li>
	<li>Help develop programs that support employee engagement, growth, and retention, while tracking progress and impact</li>
	<li>Conduct new hire orientations and assist with onboarding to ensure a smooth and welcoming integration into the team</li>
	<li>Maintain confidentiality and organization of HR-related documents, records, and employee files</li>
</ul>

Senior Human Resources Associate

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are looking for a result-focused person with experience who can bring more opportunities to a freight forwarding/logistics company. 
• Experience in freight forwarding or logistics industry. 
• Performs telemarketing/cold and warm calling appointment setting. 
• Do daily calls for follow-up for the acceptance of appointments. 
• Identify prospective customers, lead generation, and conversion. 
• Updating and maintaining client information in CRM system. 
• Must have full knowledge of end-to-end import and export OPS. 
• Generate sales report.

Freight Forwarding Tele Sales Support Specialist

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

ABOUT US 
 
We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward. 
 
Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world. 
 
We're building a reliable, secure, and scalable DevOps infrastructure to support our growing applications. Our team focuses on automation, cloud efficiency, and security best practices while ensuring smooth deployments and system reliability. We run on AWS, Docker, and CI/CD automation, and we're continuously improving our cloud infrastructure, security, and database performance. This is an AWS &amp; Security-Focused position. If you love optimizing cloud environments, automating workflows, and implementing security best practices, we’d love to have you onboard!

 
Responsibilities: 
 
AWS Infrastructure &amp; Security

- Follow AWS Well-Architected - learn, measure, and build using architectural best practices. 
- Design, deploy, and maintain AWS cloud infrastructure (Fargate, ECS, ECR, EC2, S3, IAM, VPC, CloudWatch and others). 
- Implement IAM best practices, access control, and security logging. 
- Monitor system logs, security alerts, and cloud compliance tools to maintain a secure environment. 
- Research current and existing technologies for potential use. 
- Help troubleshoot and fix problems in production.

 
Containerization &amp; CI/CD

- Manage Docker containers and optimize AWS Fargate workloads. 
- Build and maintain CI/CD pipelines using AWS CodePipeline, CodeBuild, and CodeCommit. 
- Conduct security scanning (e.g., Trivy, AWS Inspector) on container images.

 
PostgreSQL &amp; Database Operations

- Deploy and maintain automated backups. 
- Configure connection pooling and security. 
- Implement PostgreSQL read replicas for scaling. 
- Monitor database performance and ensure secure database configurations.

 
Security &amp; Monitoring 

- Maintain AWS Security best practices, including encryption, logging, and monitoring. 
- Implement network security controls (VPC, security groups, firewall rules). 
- Automate security checks and proactively identify vulnerabilities in cloud workloads.

 
Nice-to-Have Skills (Big Plus, but Not Required):

- Familiarity with Ruby on Rails, PostgreSQL, Redis, and Memcached. 
- Experience with AWS WAF, GuardDuty, or security auditing tools. 
- Infrastructure as Code (IaC) experience with CloudFormation. 
- Knowledge of Redis &amp; Memcached performance tuning. 
- Scripting experience in Bash, Python, or Ruby. 
- New Relic 
- Gitlab 
- Fastlane 
- Familiarity with CI/CD for mobile (Android and iOS) 
- Familiarity with Automated Testing

 
Why Join Us? 

- Work with a cloud-first DevOps team focused on security &amp; automation. 
- Solve AWS scaling and deployment challenges. 
- Opportunities to grow in DevOps, security, and cloud architecture.

Junior DevOps Engineer

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

Summary

You will support project teams working on developing and maintaining mobile &amp; web applications. In this role, you and other specialized roles will work together to fulfill projects ranging from simple features to complex requirements, that demand further growth in deeper systems administration and technologies.

 

Description

We expect you to﻿:

<ul>
	<li>Focus on supporting company operations in adherence to industry best practices and ThinkBIT’s project life cycle,</li>
	<li>Analyze and figuring out the system needs of an organization</li>
	<li>Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization</li>
	<li>Install and upgrade computer components and software, manage virtual servers, and integrate automation processes</li>
	<li>Responsible for capacity and storage planning of projects</li>
	<li>Planning a strategy to maintain system security on the computers and the network as a whole</li>
	<li>Optimizing and evaluating the system regularly</li>
	<li>Assigning and updating security permissions for the system network</li>
	<li>Training or directing users on the correct use of software and hardware within the system</li>
	<li>Performing problem-solving tasks when alerted by a user or monitoring system</li>
	<li>Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.</li>
</ul>

DevOps Engineer Work From Home

NowServing is a fast-growing healthcare platform that connects patients with healthcare providers across the Philippines. Our mission is to make quality healthcare more accessible to everyone. With thousands of active healthcare providers and growing rapidly, we're looking for a Growth Marketer to drive our consumer acquisition and engagement strategies.

The Role 
We're seeking a data-driven Growth Marketer who will own our consumer growth initiatives. You'll work directly with the founding team to scale our patient base and improve engagement across all consumer touchpoints.

What You'll Do 
- Design and execute consumer acquisition campaigns across multiple channels 
- Own our paid marketing strategy and budget optimization 
- Develop and test compelling messaging that resonates with Filipino consumers 
- Create and optimize the consumer journey from first touch to active usage 
- Analyze performance data to identify growth opportunities 
- Work with our content team to create high-impact marketing materials 
- Build and execute retention and referral programs 
- Optimize app store presence and conversion

What We're Looking For 
- 2+ years experience in consumer/growth marketing roles 
- Strong track record in paid social advertising (especially Facebook/Instagram) 
- Experience with mobile app marketing and user acquisition 
- Data-driven approach with experience in analytics and A/B testing 
- Excellent project management and execution skills 
- Strong communication skills in both English and Filipino 
- Experience with marketing automation tools 
- Background in consumer products/services (healthcare experience not required)

Ideal Qualities 
- You love analyzing data to uncover insights 
- You're creative in finding new growth opportunities 
- You have a deep understanding of Filipino consumer behavior 
- You're comfortable working in a fast-paced startup environment 
- You're results-oriented and take ownership of your work 
- You're passionate about making healthcare more accessible

Growth Marketer

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We are looking for a proactive and detail-oriented Operations Officer to support client success by managing project deliverables, facilitating team-client communications, and continuously improving our service and support workflows.

We are a completely remote company but we have an office in Quezon City.

 

Responsibilities:

1. Manage:

<ul>
	<li>Client support queries and project requirements</li>
	<li>Tasks, project deliverables, and communications between our team and the clients that we have</li>
	<li>Other tasks related to managing the client’s requirements</li>
</ul>

2. Create:

<ul>
	<li>Support documentation and presentations that will help improve the client’s experience</li>
	<li>Project plans and required documentation for the client</li>
	<li>Articles on our support page</li>
</ul>

3. Develop:

<ul>
	<li>Improved methods of implementing and executing project tasks</li>
	<li>Insights and improvements for the company’s core product: Cast.</li>
</ul>

Operations Officer | Work from Home

NowServing is a fast-growing healthcare platform that connects patients with healthcare providers across the Philippines. Our mission is to make quality healthcare more accessible to everyone. With thousands of active healthcare providers and growing rapidly, we're looking for a Healthcare Partnerships Manager to expand our institutional partnerships.

The Role 

We're seeking an experienced Partnerships Manager who will own our healthcare institution relationships and drive growth through strategic partnerships. You'll work directly with the founding team to develop and implement our institutional partnership strategy with hospitals, HMOs, and other healthcare organizations.

Key Responsibilities:

<ul>
	<li>Identify, pursue, and secure partnerships with healthcare institutions across the Philippines</li>
	<li>Develop and execute account strategies for long-cycle enterprise sales</li>
	<li>Build and maintain relationships with key decision-makers at partner institutions</li>
	<li>Negotiate partnership terms and contracts that benefit all parties</li>
	<li>Collaborate with internal teams to ensure successful implementation of partnerships</li>
	<li>Create compelling presentations and proposals tailored to each institution's needs</li>
	<li>Monitor partnership performance and identify opportunities for growth</li>
	<li>Maintain detailed documentation of partnership activities and outcomes</li>
</ul>

What We're Looking For:

<ul>
	<li>A resilient self-starter who thrives in ambiguity and is comfortable with long sales cycles</li>
	<li>Someone who understands the unique challenges of healthcare institutions and can adapt to their varying timelines and priorities</li>
	<li>A relationship builder who can navigate complex organizational structures</li>
	<li>A strategic thinker who can identify and articulate value propositions for different stakeholders</li>
	<li>A persistent problem-solver who's willing to do the necessary groundwork</li>
</ul>

Healthcare Partnerships Manager

We are seeking a highly motivated and detail-oriented Bidding Specialist to join our growing team. The Bidding Specialist will be responsible for identifying, analyzing, and responding to Requests for Proposals (RFPs), Invitations for Bids (IFBs), and other procurement opportunities. This role requires a strong understanding of the software development lifecycle, excellent writing and communication skills, and the ability to manage multiple projects under tight deadlines. The ideal candidate will be adept at crafting compelling and compliant proposals that showcase our software solutions and secure new business for the company.

 

• Proactively identify and track relevant bidding opportunities from various sources (government portals, industry websites, tender notifications, etc.). 
• Conduct thorough analysis of RFPs, IFBs, and other solicitation documents to understand requirements, scope, evaluation criteria, and terms and conditions. 
• Collaborate with internal stakeholders, including sales, technical teams, product development, legal, and finance, to gather necessary information and develop comprehensive bid strategies. 
• Develop a clear understanding of our software products and services to effectively articulate their value proposition in bid responses. 
• Write clear, concise, and persuasive proposal content, including executive summaries, technical responses, management plans, and pricing justifications. 
• Ensure all bid submissions are compliant with client requirements, company standards, and legal regulations. 
• Manage the end-to-end bid process, including creating timelines, assigning tasks, tracking progress, and ensuring on-time submission. 
• Facilitate review meetings with internal teams to ensure accuracy, completeness, and quality of all bid materials. 
• Conduct post-submission analysis to identify areas for improvement and best practices for future bids. 
• Stay informed about industry trends, competitor activities, and procurement best practices. 
• Participate in pre-bid conferences and clarification sessions as needed.

Proposal Writing

Sales and Marketing Knowledge

Bidding Specialist Work From Home

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we're looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

Key Responsibilities:

Customer Service Immersion

<ul>
	<li>Immerse yourself in the customer service role to better understand the product and customer needs.</li>
	<li>Provide exceptional customer support to gain firsthand insights into user experiences and challenges.</li>
	<li>Use your customer service experience to inform product improvements and innovations.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Support aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Assist in establishing and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Product Support Specialist

The Doing Co partners with growth-minded business owners to provide highly skilled remote Filipino VAs across admin, operations, digital
marketing, and more. By sourcing, hiring, and onboarding a remote team, and providing ongoing management, we transform businesses into a
well-structured, self-sustaining operation that enables business owners to focus on what they love - their business!

The Doing Co Limited

The Position

We’re looking for a confident and experienced front-facing Customer Service Virtual Assistant to support a busy dental practice in Australia. You’ll handle inbound and outbound calls, assist with general admin, and keep daily operations running smoothly. Clear communication, initiative, and attention to detail are key to success in this role. If you're someone who is proactive, speaks clearly and confidently, and thrives in a fast-paced environment, this role is for you!

About the role

This full-time remote position focuses on front-facing communication with patients, booking coordination, and supportive admin tasks. You'll play a crucial role in ensuring no patient or lead goes unattended, whether it's by phone, email, or Facebook. Your work will help keep the schedule full, the systems running smoothly, and the clients feeling valued. 

If you're confident, professional, and well-versed in customer service best practices within a healthcare or dental setting, then apply now. 

The Details

<ul>
	<li>Job Location: Remote, work from home.</li>
	<li>Company Location: Australia</li>
	<li>Job Type: Full-time 40 hours per week.</li>
	<li>Hours (in Philippine Time): 6:00 am – 2:30 pm (AEDT), adjusted for daylight savings</li>
</ul>

Benefits

<ul>
	<li>A full-time remote role with set hours and long-term growth potential.</li>
	<li>Integration into a respected Australian dental team.</li>
	<li>Training support and documented protocols provided.</li>
	<li>Quarterly and annual performance bonuses.</li>
</ul>

Responsibilities

You’ll be an essential part of the clinic’s communication and coordination process. From patient follow-ups to appointment confirmations, you’ll be the voice and support behind a well-functioning schedule. Your ability to think ahead, manage time, and speak clearly will be key to your success.

<ul>
	<li>Capture overflow inbound calls and deliver friendly, professional responses.</li>
	<li>Conduct outbound calls for recalls, cancellations, open treatment plans, and last-minute bookings.</li>
	<li>Confirm appointments for the next day and update calendars accordingly.</li>
	<li>Call patients after receiving referral or specialist correspondence and save documents to the PMS.</li>
	<li>Handle low-hanging email tasks such as letters from orthodontists or oral surgeons.</li>
	<li>Follow up on Facebook leads and handle patient inquiries through social platforms.</li>
	<li>Call government lines to check Child Dental Benefits Scheme (CDBS) balances.</li>
	<li>Book appointments over the phone and send payment links.</li>
	<li>Assist with general administrative tasks as needed.</li>
</ul>

Software Skills

<ul>
	<li>Experience with Outlook, Google Workspace, Excel, Zoom, WhatsApp, Meta, Loom, and Asana.</li>
	<li>Comfortable using CRM platforms such as Go High Level.</li>
</ul>

We want to hear from you if you have…

<ul>
	<li>At least 4 years of experience in front-facing customer service roles working online directly for Australian, US, or European clients.</li>
	<li>Strong experience handling inbound and outbound calls in a remote environment.</li>
	<li>Fluent, eloquent English with a neutral accent.</li>
	<li>Previous experience in the dental or medical field would be ideal.</li>
	<li>Comfortable handling and closing leads in a friendly, non-pushy way.</li>
	<li>Confident in general admin and patient coordination.</li>
	<li>Able to work independently, take initiative, and follow established procedures.</li>
	<li>Excellent time management and attention to detail.</li>
	<li>Comfortable using CRM platforms such as Go High Level and tools like Google Workspace.</li>
</ul>

Relationship Management

Document management system software

Attention to Detail

Customer Service

Customer Research

Computer Literacy / Basic Computer Skills

Customer Service Virtual Assistant

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

The Client Success Manager is responsible for growing our clients’ businesses as if they are your own. An expert in digital marketing (both paid and organic), you are responsible for managing the day-to-day relationships with clients, understanding our customers’ needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the most value from our services. You are to make sure that the ideas, strategies, and optimizations proposed and implemented by our team can achieve the best business outcome for each of your clients, acting as a strategic partner to help meet their goals.

Key Responsibilities:

<ul>
	<li>Manage and grow relationships with key customers, acting as their primary point of contact.</li>
	<li>Facilitate regular performance reviews and strategy sessions.</li>
	<li>Identify opportunities for account growth or renewal in coordination with the sales team.</li>
	<li>Handle client feedback, resolve issues, and proactively manage risks. Escalate when performance is not meeting expectations</li>
	<li>Maintain an internal “marketing brief” to capture all branding guidelines, tone of voice, competitor strategies and general instructions from the client that are documented by the sales team, and passed to the implementation team. This brief also collects all learning as the implementation progresses so that new team members quickly ramp, and so that we capture knowledge and never repeat marketing experiments that did not work previously</li>
	<li>Manage the scope delivery of each team involved in the scope of each client</li>
	<li>Coordinate with teams to build weekly and monthly performance reports, evaluating data insights and optimization ideas from the client’s perspective</li>
	<li>Assess new client requests as in-scope or out of scope and work with sales and management to determine how to meet the client’s needs</li>
	<li>Learn digital marketing strategy to a level where you can assess and add to the team’s improvement plans. </li>
	<li>Act as a trusted partner to clients by proactively engaging and communicating with them to ensure that the strategic goals are aligned and met. </li>
	<li>Understand their business and target market as deeply as they do</li>
	<li>Brainstorm ideas with the client on all aspects of the scope, and overall business strategy</li>
	<li>Actively learns and masters all digital marketing skill sets, and platforms in use by the client</li>
	<li>Adhere to strict service level agreements for communication with clients. Maximum response time of 3-4 h for PH/APAC, up to 12h for US/UK.</li>
</ul>

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