Technology Engineer | Cebu
Trends Group, Inc.
- Cebu City, Philippines11th Floor, 105 H.V. Dela Costa , Cebu City, Cebu, PhilippinesCebu CityCebuPhilippinesPhilippines
- Full timeFULL_TIME
Posted 6 months ago and deadline of application is on 31 Oct
Recruiter was hiring 7 days ago
2023-10-31T09:30:34.126968+00:002024-10-31T09:21:29.795000+00:00Job Description
- Responsible for Pre-sales and/or Post-sales activities
- Involved in Project Implementation of Network and Security products
- Provide consultation and phone/email/onsite technical support in ensuring customer satisfaction
- Work closely, coordinate and update plan of activities with TL/TM, Project Manager, and SDM if working for project implementation and key accounts respectively
- Use essential job tools and applications diligently
- Properly update and close all assigned service desk cases as fast, timely and efficiently as possible.
- Acquire training and certifications related to products assigned
- Attend to client meetings and conduct Proof of Concept (POC) to clients
- Creates reports, implementation/support documentations, network design and Bill of Materials
- Ensures availability and in standby 24x7 for maintenance and incident support calls. Willing to be assigned on a shifting schedule - working from home or onsite
- Share knowledge and skills, provide technical guidance on other engineers
- Develop to be an SME on assigned Network and Security products
- May also be assigned as an onsite engineer for certain clients as necessary
Minimum Qualifications
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Minimum Education
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A graduate of any 4-year IT related courses:
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BS in Electronics Engineering
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BS in Electronics and Communications Engineering
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BS in Information Technology
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BS in Computer Engineering
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BS in Computer Science
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BS in Information System
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Minimum Experience/Training
- Experience with Network or any technical/IT related field is preferred
- With at least a year or 2 of related experience is preferred
Perks and Benefits
Paid Vacation Leave
Medical / Health Insurance
Paid Bereavement/Family Leave
Required Skills
- Network Administration
- Computer Networking
- Network Security
- Cisco Networking (CCNA)
Preferred Courses
- Information Technology
- Computer Science [Network Engineering]
- Electronics & Communications Engineering
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Trends Plaza Cebu, F. Ramos Street, Barangay Cogon Ramos
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About Trends Group, Inc.
The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses.
The time has come to explore the possibilities in ICT and beyond.
Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.