Business Support Analyst  

Background:

Join our mission at Algoritma to democratize data science and make it accessible to all!

As our Business Support Analyst based in Jakarta, you will drive research & analysis, reporting, administration & sales support.

Your strong logical and structured thinking skills will help us continue to grow and expand our reach, bringing the power of data science to more and more people. We believe that with your skills and dedication, you will thrive in this role and help us achieve our goals.

Come be a part of something bigger and make a real difference in the world with Algoritma!

Research & Analysis

• Reviewing sales performance of BD team and Individuals and provide actionable analysis to improve Sales Conversion % and Sales Growth %.
• Together with BD Managers, formulate ideas and sales strategy based on the analysis to improve Sales Conversion % and Sales Growth %
• Research & provide data science case studies for sales knowledge & client presentation.
• Complete & conduct business projects or research based on the director/manager's request.
• Analyze Monthly Customer Conversion & Manage Revenue Dashboard.
• Industry and Competitive Research
• Research on the trend in each industry to identify pain points and potential training needs to provide insight and target to BD team and individuals.
• Research on competitors to identify potential threats and provide a counter strategy.
• Assist BD team in building local and regional databases of corporates who have interests in data science and building a team.

Internal Sales Management

• Seek improvements in sales processes to increase efficiency and productivity of BD team and individuals.
• Together with BD Managers to advise BD team to prioritize projects and issues to ensure critical items are identified and worked as a priority to meet deliverables.
• Review initial proposals created by BD team prior to review and approval by BD Manager and approval by Managing Director.
• Draft strategy and action items to be done by the individual BD team to improve their Sales Conversion % and Sales Growth %.
• Track and follow up with the individual BD team to track progress on the action items that needs to be done by the individual BD team and ensure that deadlines are met.
• Assist BD Manager to unblock roadblocks that individual BD team faces when converting sales should assistance be required.

Reporting

• Prepare weekly, monthly, and quarterly reports for business tracking
• Conduct other relevant business reports based on the request & team needs

Administration & Sales Support

• Assign daily inbound leads for sales & Utilized CRM & Marketing tools (Export, Import & Manage contacts properties).
• Assign & Validate Event Participant.
• Legal & Administration Support for corporate sales projects & handle the vendor registration process (Review legal documents/contract, submit & complete legal or other required documents for vendor registration).
• Provide administration needs for clients' registration (confirmation letter, guarantee letter, public student agreement).
• Manage corporate academy training reporting (routinely send attendance report, review & send academy certificate).
• Plan and execute Algoritma activities across Indonesia together with the Marketing and Operations team.
• Execute additional projects or responsibilities provided by the Head of BD and the Managing Director.

Required Skills/Abilities:

• Strong analytical and problem-solving skills to identify business needs and provide effective solutions.
• Ability to collect, analyze, and interpret data from various sources to support business decision-making
• Demonstrated ability to work in a dynamic and fast-paced environment, handling multiple tasks and shifting priorities effectively.
• Strong collaboration and interpersonal skills to work effectively in a cross-functional team environment.
• Experience in preparing comprehensive reports and documentation for business processes and project deliverables.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Fluent in oral and written English.

Education and Experience:

• Bachelor’s Degree in Business Administration, Management, Information and Technology or related field.
• Candidate from a reputable University with min GPA 3.5.
• Fresh graduate are welcome to apply
• Minimum 1 year relevant experience