Operations Associate
Simpletrade Ventures OPC
- Quezon City, Philippines601, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
2024-05-18T16:00:00+00:00
Job closed.
Job Description
- Monitor and manage the end-to-end operations of Aktive Live, ensuring the smooth and efficient delivery of services, including Aktive Studios and Aktive Box.
- Monitor and handle returns and refunds requests through Seller Centers, ensuring timely and customer-focused resolution.
- Track and manage seller's affiliate sample requests, facilitating the process and ensuring that dropshippers have the materials they need for marketing and promotion.
- Send email announcements to sellers on various occasions, keeping them informed and engaged with Aktive Live services, events, and updates.
- Other tasks that may be assigned by the superior.
Minimum Qualifications
- Bachelor's degree in business, operations management, or a related field
- Proven experience in e-commerce operations or a similar role.
- Strong attention to detail and organizational skills to efficiently manage Aktive Live operations and communications.
- Effective communication and collaboration abilities to work with cross-functional teams and sellers.
- Adaptability to a dynamic e-commerce environment.
- Customer-focused mindset to ensure sellers receive excellent support and service.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 117 E. Rodriguez SR. Avenue, Tatalon , 1113 Quezon City , Metro Manila, Quezon City, 1113 Metro Manila, Philippines
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About Simpletrade Ventures OPC
Simpletrade Ventures/Dropify is the first ever COD dropshipping company in the country.
VISION:
"Our vision is to elevate the quality of lives of Filipino by helping their online businesses be profitable"
MISSION:
"Our mission is to make it easier and competitive for micro sellers to do online business in the Philippines"