Customer Support Specialist
Borzo Deliver Philippines
- Pasig, Philippinescorner P. Poveda Road , Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱15,000.00 - ₱18,000.00 / monthPHP150001800015000MONTH
- Full timeFULL_TIME
Expired 4 years ago
2020-10-04T16:00:00+00:00Job closed.
Job Description
MrSpeedy Philippines is looking for Customer Support Specialists!
Job Description
The person shall be responsible for proper coordination between clients, courier partners, and the head office.
In addition, he/she will be responsible for monitoring on-going orders, booking client orders, and assigning courier partners.
Responsibilities
Operational
- Responsible in ensuring the completion of Orders;
- Handle client and courier partner delivery concerns;
- Ensure client retention and satisfaction.
Administrative
- Provides data/analysis needed for reporting;
- Updates reports on a daily basis.
Ad Hoc Assignments
- Perform other duties as may be assigned
Minimum Qualifications
Requirements
- Knowledgeable in MS Office
- Good English written and oral communication skills, phone communication will be in English and Filipino.
- Has own Laptop/Equipment
- Has stable internet Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Customer Service
- Problem-solving
Perks and Benefits
Work from Home
Paid Holidays
Required Skills
- Business Correspondence
- Email Support
- Chat Support
- Customer Service
- Technical Skills
- Communication Skills
- Data Encoding / Data Entry
Preferred Courses
- Advertising & Public Relations
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 34F Robinsons Equitable Tower, ADB Avenue, corner P. Poveda Road, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
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About Borzo Deliver Philippines
Borzo Delivery Philippines is a cheap on-demand same-day delivery service for businesses in Metro Manila! We are making delivery faster, more convinient and cheaper than getting out of the house.