Executive Travel Coordinator | Work From Home  

We’re seeking an adept Executive Travel Concierge with a specialization in travel coordination. As the Executive Travel Concierge, you'll orchestrate, oversee, and synchronize all facets of travel to cater to the distinct requirements of our esteemed clientele. Your role will encompass comprehensive management of travel arrangements from inception to completion, with a focus on preempting and resolving any travel-related challenges that may arise.

The Executive Travel Concierge's primary responsibilities include sourcing and booking flights, ground transportation, and hotel accommodations, alongside furnishing travelers with pertinent directions and destination insights. Proficiency in pertinent flight regulations and travel documentation is imperative. Given the fluidity of the transportation sector and the intricate nature of aligning employee and client schedules with business imperatives, the ideal candidate must exhibit exceptional organizational, communicative, multitasking, and problem-solving acumen.

Responsibilities

• Managing daily schedule; adapting as needed and effectively communicating changes to all parties
• Prioritize workflow and schedule, by planning out and directly supporting task completion
• Manage action item list
• Maintain relationship databases and CRM
• Searches and compares available travel and hotel accommodations to identify the best available option for each travel need
• When travel arrangements are within approved travel reasons and budget limits, make all arrangements and reservations as requested
• Prepare travel itineraries and distribute travel arrangements and schedules to all appropriate staff
• Obtains approval from leadership for travel requests and expenses that exceed established limits
• Advise travelers of and assists with any need for specialized travel documents such as visas or passports
• Monitor and facilitate the use of company air travel credit cards, frequent flyer programs, and other applicable rewards and loyalty programs
• Processes reimbursements for travel expenses
• Perform other related duties as assigned

Must-Have:

• General CRM knowledge/experience
• Keen attention to detail for data entry and record management
• Extremely organized
• A multitasker and capable of operating on multiple fronts simultaneously and in an orderly fashion
• A proactive approach to problem-solving with strong decision-making skills
• Enjoys working in a challenging and fast-paced environment
• Must be a self-starter and a strong team player
• Ability to work independently and collaborate remotely
• Has an excellent grasp of spoken and written English and can articulate ideas clearly and concisely
• Must be willing to work US Business Hours - flexible hours and not your usual 9-5 job (details will be provided and may still change)
• Experience in Virtual Assistance

Nice-to-Have but not required:

• Experience in a startup environment
• Experience with Canva, Umapped, and Sion
• Experience in GDS (e.g. Amadeus, Galileo, Sabre, etc)
• Experience in Accounting
• Experience working for a travel agency is a big plus