Hospitality Assistant Lead
Mamikos
- South Jakarta, Indonesia5, RT01/RW02, Jalan Tirtayasa 4, Melawai Kel., Kebayoran Baru, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesiaTELECOMMUTE
- Full timeFULL_TIME
Posted 6 days ago and deadline of application is on 21 Jun
Recruiter was hiring 2 days ago
2025-04-28T07:33:18.183424+00:002025-06-21T17:00:00+00:00Job Description
- Conducting property survey processes in accordance with existing SOPs, including checking the completeness of facilities and buildings, inspecting each room and public facility, as well as performing a final inspection of the property. In addition, taking property photos for listing purposes, scheduling survey visits, and inputting survey results into the platform as per the SOP
- Coordinating with the owner and internal teams in preparing for property transformation, conducting on-site supervision on property transformation work, ensuring that all facilities and building conditions are ready to be occupied and live on the platform.
- Make a list of the procurement of items for kos singgahsini and apik and providing items according to the specified timeline.
- Checking the properties that have completed the cooperation contract for the offboarding process and carrying out the asset property retrieval
- Handling complaints from owner and tenant on managed properties, resolving complaints effectively and efficiently, making the level of satisfaction with complaints good.
- Regularly updating the status data on room readiness and availability, recording tenant information, and, if necessary, conducting routine inspections of property facilities to ensure they are always available and functioning properly (such as air conditioning, Wi-Fi, and laundry). This also includes ensuring room cleanliness is maintained and checking and recording any non-functioning facilities
- Provide service standardization training to operator and reviewing operator performance.
- Reviewing the condition of the property and property facilities and propose an action to improve the quality of the property and submit operational needs for properties that have special cooperation
- Providing reporting according to standards.
Minimum Qualifications
- Bachelor degree of Civil Engineering, Architecture, or related Engineering
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Have minimum at least 2-3 year in related field
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Skills competency: Housekeeping Skill, Hospitality Skill, Vendor Management, and Complaint Management
Perks and Benefits
Work from Home
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Tirtayasa IV No. 5, Kebayoran Baru, Jakarta Selatan, DKI Jakarta, 12160
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About Mamikos
Founded in 2015, Mamikos started by introducing a matching platform then our service has evolved to a full-stack property management equipped with property management technology to ensure a seamless experience for both tenants and property owners. Our mission is to make a better standard of kos (property tech) industry for both kos owners & tenants.
We have helped millions of people to find their “home” away from home while pursuing their dreams to study or work. In 2022, we have achieved 7 million monthly active users and >200,000 listed properties in our platform that makes us the no. 1 property tech company in Indonesia.
We imagine ourselves as a door for people to achieve their dreams. We are creating a welcoming and inclusive environment that provides opportunities for everyone to succeed and achieve their dream through hard work and determination. We're dedicated to opening up every possibility for our team members to achieve their dreams.
We are Mamikos, we open the door to every dream.
Join our awesome Mamiteam and visit our website www.mamikos.com/career
And also keep up with our exciting journey:
Instagram: www.instagram.com/@insidemamikos
Medium: www.medium.com/@insidemamikos