Job Description
WHY DO WE WANT YOU
We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.
WHAT WILL YOU DO
This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.
Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,
Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.
Participate in project related work to deliver improvements in these solutions.
Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.
Minimum Qualifications
WHAT WE’LL LIKE ABOUT YOU
YOU ARE…
Curious and authentic, just like us! #beboldr
An analytical and critical thinker, with an eye for even the most minute of details
Passionate about client satisfaction
Must be a self-starter possessing excellent time management skills; able to manage
multiple activities simultaneously while requiring little or no oversight and/or direction
Must possess a strong combination of project management and technical skills along with excellent Customer communication skills
Propensity for multi-tasking
Excellent communication skills both oral and written
Extremely organized and focused
Self driven
YOU HAVE…
3-5 years experience managing Atlassian Cloud products on premium licensing:
Confluence, Jira Service Management, Jira Projects, Jira Work Management, etc; to
include building and managing Service Management projects, building automations and
API based integrations.
3+ years of experience developing and maintaining technical documentation in Confluence
2-4 years experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
2+ years of experience integrating systems with Azure and deploying SSO + MFA
3-5 years of Technical support experience is required.
● Experience troubleshooting in a multi-user high availability 24x7 environment
● Experience in PC repair, troubleshooting and deployment (Windows and MAC)
Perks and Benefits
- Work from Home
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Unit 501-505, 5th floor of Hanston Building, Emerald Ave., Ortigas Center,, Pasig, Metro Manila, Philippines
About Boldr
Boldr | Outsourcing With Impact.
Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.
If you’re bold enough and want to contribute to making a lasting impact, we want you!