Field Service Engineer
Concepcion Industrial Corporation
- Muntinlupa, PhilippinesMuntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 22 Mar
Recruiter was hiring a day ago
2026-01-22T03:21:43.825267+00:002026-03-22T16:00:00+00:00Job Description
The Field Technical Management Engineer (Field Service Engineer) is responsible for the execution, monitoring, and completion of HVAC service operations at assigned customer sites. This role ensures high service quality, safety compliance, accurate documentation, and customer satisfaction while supporting billable and warranty service processes. The position requires strong technical expertise in HVAC systems, effective coordination with customers, and adherence to safety, ethical, and documentation standards.
Key Responsibilities
- Perform on-site HVAC operations, maintenance, troubleshooting, and root cause analysis for mechanical and electrical systems
- Ensure timely execution and completion of assigned service projects with zero workmanship issues and customer complaints
- Coordinate closely with customers to manage service schedules, mobilization, and issue resolution
- Monitor and support billable and warranty service processes
- Prioritize safety by strictly complying with EHS requirements, attending toolbox meetings, and completing safety checklists
- Prepare and submit complete and accurate service documentation including Field Service Reports, job orders, technical reports, root cause analysis, and photo attachments
- Ensure timely submission of documents to support billing and permit processing
- Utilize required systems and tools such as Excel, Word, Outlook, Tarkie, Synchrone, SyncPay, and problem-solving tools
- Participate in trainings, certifications, and continuous learning programs to enhance technical and professional skills
- Uphold company ethics, attendance accuracy, and HR compliance at all times
Minimum Qualifications
- Bachelor’s degree in Engineering ( Electrical, or Mechanical)
- At least 3 to 5 years of experience in HVAC service operations, facilities maintenance, or field engineering
- Strong technical knowledge in HVAC operations, motors, controls, mechanical and electrical systems
- Proven experience in troubleshooting, diagnostics, and root cause analysis
- Good communication and customer management skills
- Able to work on-site and support field operations in Alabang and assigned customer locations
- Safety-oriented with strong documentation discipline
Perks and Benefits
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Life Insurance
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Performance Bonus
Child Care Benefits
Recruitment / Signing Bonus
Paid Holidays
Paid Vacation Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Preferred Courses
- Electrical Engineering
- Mechanical Engineering
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Architecture and Engineering
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Muntinlupa, Metro Manila, Philippines
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About Concepcion Industrial Corporation
Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses.
CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances.
With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.